Pullman Doha West Bay 5 stars

Customer review rating (ALL Rating) 4.6/5 1,577 reviews

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Description

Hotel extras

  • Switch off without leaving the city, with poolside days and skyline nights in Doha.

  • Steps from DECC and the metro for seamless meetings and easy city access.

  • From coffee to late nights, a seamless dining journey for every moment.

  • Expansive ballroom and flexible meeting spaces for events, weddings, and gatherings.

  • Stay longer and work better with spacious suites and apartments for extended business trips.

Our accommodation(s)

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Hotel location

Pullman Doha West Bay

Al Shatt Street
18181 Doha
Qatar

GPS:25.32425, 51.5266389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,577 reviews

Customer review rating 4.0/5

Ivy S. Solo - Confirmed reviews ALL

I stayed for 2 nights. The rooms were clean and comfortable and the staff was extremely helpful - especially the food and beverage staff and housekeeping. However, I was disappointed that the gym was outside and there was no easy way to get to it without going outside. I would have preferred to go to the other building through a lobby. I was disappointed that there was no sauna/steam room in the gym

Dear Ivy S., Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you found our customer service exemplary and the accommodations to your satisfaction. However, we regret that the gym's location did not meet your expectations and that you were unable to access additional wellness facilities such as a sauna or steam room. Your comments are valuable, and we will consider them as we strive to enhance our guest experience. Thank you once again for your insights. We look forward to welcoming you back in the future. Best regards, Pullman Doha West Bay

Customer review rating 4.0/5

Jack A. P. Families - Confirmed reviews ALL

There were a few issues in the room with cleanliness. The large window in the living area had multiple greasy hand prints left on the window, as well as crumbs all over the living room floor. The bench at the foot of the bed was broken and leaning to one side. While we were able to take care of these on our own, as that's just my families nature. We expect a bit more from a 5 star hotel.

Dear Jack A. P., Thank you for sharing your valuable feedback regarding your recent stay with us. I sincerely apologize for the cleanliness issues you encountered in your room, as well as the condition of the bench. We strive to maintain high standards of cleanliness and comfort, and it is disappointing to learn that we did not meet your expectations in these aspects. Your insights will be reviewed with our housekeeping team to ensure we enhance our services moving forward. We appreciate your understanding and hope to welcome you back for an improved experience. Best regards, Pullman Doha West Bay

Customer review rating 3.0/5

Shubham B. Business - Confirmed reviews ALL

The reception, rooms everything was fine but breakfast experience wasn’t upto standards. No vegetarians/vegan friendly options. Everything had eggs did reach out to chef but wasn’t much helpful.

Dear Shubham B., Thank you for sharing your feedback. We appreciate your comments regarding the reception and rooms. However, we regret that our breakfast offerings did not meet your expectations, particularly for vegetarian and vegan options. Your insights will be reviewed as we continuously strive to enhance our guest experience. Best regards, Pullman Doha West Bay

Customer review rating 5.0/5

Georges W. Solo - Confirmed reviews ALL

centrally located, super friendly staff and had a superior experience.

Dear Georges W., Thank you for sharing your positive experience at Pullman Doha West Bay. We are delighted to hear that you found our location convenient and our staff friendly, contributing to a superior stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Pullman Doha West Bay

Customer review rating 5.0/5

Miguel-angel S. S. Business - Confirmed reviews ALL

During my recent stay at Pullman Doha West Bay, I once again felt the comfort, warmth, and professionalism that make this hotel my favourite place to stay in Doha. What makes Pullman truly exceptional is not only the excellent facilities, but the people who bring the experience to life. The best example of this is Yassine at the front desk. His dedication is impeccable — consistently attentive, genuinely welcoming, and always ready to assist with a level of care that goes far beyond expectations. Every interaction with him reflects professionalism, kindness, and a sincere commitment to guest comfort. Thanks to team members like Yassine, staying at Pullman Doha West Bay feels less like being in a hotel and more like being at home. I am grateful for the outstanding service and look forward to returning on my next visit to Doha. Warm regards,

Dear Miguel-Angel S. S., Thank you for taking the time to share your delightful experience at Pullman Doha West Bay. We are thrilled to hear that you felt at home during your stay and appreciate your kind words about our facilities and service. It is particularly rewarding to know that Yassine made a significant impact on your visit. His dedication to providing exceptional service truly embodies our commitment to guest satisfaction. We strive to create a warm and welcoming atmosphere, and it is gratifying to learn that our efforts resonated with you. Your feedback inspires our team to continue delivering outstanding experiences, and we look forward to welcoming you back on your next visit to Doha. Warm regards, Pullman Doha West Bay

Other web-users rate our hotel

  • 705 reviews 9.6/10 Location
  • 880 reviews 8.5/10 Room
  • 1,565 reviews 8.8/10 Service
  • 10 reviews 8.6/10 WiFi
  • 341 reviews 7.9/10 Cleanliness
  • 213 reviews 7.7/10 Breakfast
  • 59 reviews 6.7/10 Wellness Area

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