La Cigale Hotel Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.4/5 1,004 reviews

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Description

Hotel extras

  • VOTED AS QATAR'S AND MIDDLE EAST'S LEADING DINING AND ENTERTAINMENT EXPERIENCE

  • SAVOUR A FIVE-STAR DINING AND NIGHTLIFE EXPERIENCE AT LA CIGALE HOTEL IN DOHA

  • THE BEST FIVE-STAR CONVENTION HOTEL IN THE DOHA CITY CENTRE

  • A MODERN, SOPHISTICATED DESTINATION FOR DOHA MEETINGS

  • A LEADING HEALTH CLUB QATAR SPREAD OVER 490 SQM.

Our accommodation(s)

Hotel location

La Cigale Hotel Managed by Accor

60 Suhaim Bin Hamad St, Al Sadd Area, P.O. Box 25555
00000 DOHA
Qatar

GPS:25.280158, 51.507823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,004 reviews

TripAdvisor Rating  4.5/5  887 reviews

Certificate of excellence 2023

Okay stay

Customer review rating 3.0/5

Alison Business - Confirmed reviews ALL

The room was comfortable, and the food was decent enough, but the buffet could have more variety instead of always serving the same Indian spicy food. A few people at the front desk are not very experienced in providing good customer service. There was this young lady who printed all some paper with a bunch of dollar amounts on it and said, "Please sign, Madam," without any explanation of what the papers were about. When asked, "What is it about?" she said, "Please just sign, Madam." That really is not acceptable: asking customers to sign bills/papers without explaining what they are about. The biggest issue I had during my stay was the noise. There was some renovation, and for some reason, the renovation started very early in the morning. A few times, I was woken up by the drilling noise. I don't understand why the hotel has to do a renovation that early, like, before 9:00 a.m., and on weekends, when most of us would like to sleep in.

Dear Alison Hoi Ting W., Thank you for taking the valuable time to leave us a review. Please know that your feedback is very important to us as it helps us improve going forward. I personally would like to present my deepest apologies for failing to meet your expectations during this last visit. Looking very much forward to the opportunity to welcoming you again and showcase the La Cigale Team, dedication for service excellence. Sincerely, Matei Savescu General Manager

Customer review rating 2.5/5

Ganesh Business - Confirmed reviews ALL

Stayed for 1 month. During Ramadan, food provided was very poort quality/less variety. For the rest, stay was good and enjoyable. Staff was very friendly and cooperative.

Dear Ganesh Krishna P., Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about your overall stay and our friendly and cooperative staff. At La Cigale, we strive to provide a superior service experience for every Guest, therefore your feedback is very important to us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Sincerely, Matei Savescu General Manager

Convenient location and affordable prices

Customer review rating 4.5/5

Aziz G. Business - Confirmed reviews ALL

Friendly and smiley staff kept our stay comfortable.

Dear Aziz G., It was our great pleasure to have welcomed you as our Guest at the La Cigale Hotel. I am delighted to read that our location and pricing suited your preferences, and our colleague Alberto made a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement everyone as we strive to continuously improve the quality of our services. Thank you for taking the time to share a review. We truly appreciate you and look forward to hosting you again the future. Sincerely, Matei Savescu General Manager

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great Stay

Dear Alberto S., Thank you for choosing La Cigale Hotel your place to stay and taking the time to share a review regarding your experience. I am delighted to read that you had a great stay with us, and you found the friendliness of our amazing team as special contributor to your satisfaction. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our services. It was our great pleasure to have welcomed you as our Guest and we look forward to hosting you again in the future for another magnifique stay here at La Cigale. Sincerely, Matei Savescu General Manager

Noisy

Customer review rating 3.0/5

Dinoo T. Business - Confirmed reviews ALL

There was annoying noise from construction work from a nearby room. The disturbance did not allow me.to take a nap as I had hoped before my flight later in the evening. There was no reprieve even after I called reception to complain about it. Please do not give out room to guests near other rooms where noisy construction work is in progress or restrict noisy activities to avoid afternoons when guests like to take a nap.

Dear Dinoo Karunakaran T., Thank you for taking the valuable time to leave us a review. Please know that your feedback is very important to us as it helps us improve going forward. I personally would like to present my deepest apologies for failing to meet your expectations during this last visit. Looking very much forward to the opportunity to welcoming you again and showcase the La Cigale Team, dedication for service excellence. Sincerely, Matei Savescu General Manager

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Other web-users rate our hotel

  • 188 reviews 8.7/10 Location
  • 361 reviews 7.2/10 Room
  • 655 reviews 8.7/10 Service
  • 10 reviews 3.7/10 WiFi
  • 296 reviews 8.3/10 Food
  • 135 reviews 7.4/10 Cleanliness
  • 92 reviews 7/10 Breakfast
  • 72 reviews 5.5/10 Value

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