Rixos Gulf Hotel Doha 5 stars

Customer review rating (ALL Rating) 4.7/5 1,751 reviews

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Ras Abu Aboud, Street 920 Zone 28, 1911 DOHA, Qatar

Description

Hotel extras

  • All Inclusive Available

  • Entertainment programs

  • Cuisines

  • Dedicated Kids Club

  • Active Living

Our accommodation(s)

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Hotel location

Rixos Gulf Hotel Doha

Ras Abu Aboud, Street 920 Zone 28
1911 DOHA
Qatar

GPS:25.286555, 51.562158

Telephone
Fax +974 4441 8784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,751 reviews

Customer review rating 2.0/5

Nabil A. Families - Confirmed reviews ALL

Our stay was disappointing compared to previous visits. The check-in process was delayed, and the room was not ready on time. While the room itself was clean, there was an unpleasant smell coming from the bathroom throughout our stay. The quality of the food in the restaurant was also below expectations. The meals lacked taste and were not comparable to the quality we experienced during previous visits. In addition, the swimming pools were noticeably dirty and did not appear to be properly maintained. We hope these issues can be addressed to improve the guest experience in the future.

Customer review rating 2.0/5

Hakim B. Families - Confirmed reviews ALL

Here’s a more polished and detailed version of your review: The room was spacious, comfortable, and well-maintained, meeting the expectations associated with a premium hotel brand. The overall accommodation quality was very good and contributed positively to our stay. However, the food experience fell significantly below expectations. While the breakfast, lunch, and dinner offerings provided a reasonable variety of dishes, the overall taste and quality were disappointing. Most dishes seemed to have a very similar flavor profile, regardless of the cuisine or ingredients, which gave the impression that the seasoning and spice balance was not properly tailored to each dish. As a result, the meals lacked distinction and failed to deliver the culinary experience expected from a hotel of this caliber. The soups were particularly disappointing. Throughout our stay, we tried several different soups, yet all of them lacked flavor, depth, and proper seasoning. This was consistently noticeable across all dining outlets and meal periods. The most disappointing aspect of our stay, however, was the attitude and handling of restaurant reservations by the team at Mr. Tailor Steakhouse. Our package was all-inclusive and clearly included one complimentary dining experience at the restaurant, subject to reservation. Initially, we understood the lack of availability due to the high occupancy levels during the Eid holiday period. However, our concern arose when the reservation agent informed us that there was no availability for guests staying on an all-inclusive package, while tables were apparently available for guests willing to pay separately. This response was highly disappointing and created the impression that all-inclusive guests were being treated differently despite having a contractual entitlement to dine at the restaurant. Such an approach does not reflect the level of service, fairness, or hospitality expected from a restaurant operating within a Rixos property. The situation left us feeling undervalued as guests and unfortunately had a negative impact on our overall holiday experience. While the accommodation itself was excellent, the food quality and the reservation management at Mr. Tailor Steakhouse significantly affected our satisfaction and prevented the stay from meeting the standards we expected from the Rixos brand. Definitely will not book in future.

Customer review rating 5.0/5

Mark R. Couples - Confirmed reviews ALL

Everything was amazing, the room, the food and all the staff.

Dear Mark R., Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us, including the room, food, and our dedicated staff. Your kind words motivate us to maintain our high standards. Goodbye and best regards, Rixos Gulf Hotel Doha.

Customer review rating 5.0/5

Abdulrhman A. Families - Confirmed reviews ALL

Dear Rixos Hotel Team, My family and I had an exceptional stay at your hotel. From the very start, Mr. Ezat welcomed us warmly and supported us with a room upgrade to the best sea view—truly amazing. Everyone we met was kind and helpful, from the parking team (Mano and Ouy) to all the supervisors throughout the resort. We are also especially thankful to Prince Hakim for his wonderful character and dedication to making guests happy. On our last day, Ms. Sonia arranged a late check-out for us, and we sincerely appreciate her kindness and care. This allowed us to enjoy the activities for even longer. Thank you all for your outstanding service. We highly recommend Rixos!

Dear Abdulrhman A., Thank you for sharing your delightful experience at Rixos Gulf Hotel Doha. We are thrilled to hear that you and your family had an exceptional stay, and we appreciate your kind words about our team members, including Mr. Ezat and Ms. Sonia. It is wonderful to know that their efforts in providing a warm welcome and arranging a late check-out contributed positively to your visit. We strive to ensure that each guest feels valued and well taken care of, and your feedback about our staff's kindness and helpfulness is truly encouraging. We will certainly share your compliments with Mano, Ouy, and Prince Hakim, as they exemplify the high standards of service we aim to maintain. Thank you once again for recommending Rixos. We look forward to welcoming you back for another memorable experience in the future. Best regards, Rixos Gulf Hotel Doha

Customer review rating 5.0/5

Djamil H. Families - Confirmed reviews ALL

My experience was very good and enjoyed my three days stay with family. Professional staff and service was provided during my stay. Sonia was very helpful and provided all the necessary information and advice. Thank you for the great services.

Dear Djamil H., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed your time with us and appreciated the professionalism of our staff, particularly Sonia. Your kind words motivate us to maintain our high standards of service. Goodbye, and best wishes, Rixos Gulf Hotel Doha

Other web-users rate our hotel

  • 1,185 reviews 9.3/10 Location
  • 2,614 reviews 9.3/10 Room
  • 10,145 reviews 9.6/10 Service
  • 23 reviews 7.4/10 WiFi
  • 1,632 reviews 9.6/10 Vibe
  • 1,536 reviews 9.5/10 Cleanliness
  • 1,105 reviews 8.5/10 Amenities
  • 535 reviews 9.5/10 Bar

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