ibis Leiden Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 923 reviews

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ibis Leiden Centre - Image 1
ibis Leiden Centre - Image 2
ibis Leiden Centre - Image 3
ibis Leiden Centre - Image 4
Stationsplein 240-242, 2312 AR LEIDEN, Netherlands

Description

Hotel extras

  • Free WiFi

  • Bike rental

  • Located in the city centre

  • 20 minutes drive from Schiphol Amsterdam Airport

  • Breakfast from 06:30 AM to 10:00 AM (Monday-Friday) and from 06:30 AM to 11:00 AM (Weekend)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin Room

Photo out of - Twin Room

Our new ibis room, featuring the new Sweet Bed from ibis bedding, is designed for maximum comfort: with two wonderfully comfortable beds, a desk, free WIFI, a flat-screen TV with international channels and a bathroom

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Our new ibis room, featuring the new Sweet Bed from ibis bedding, is designed for maximum comfort: with a wonderfully comfortable bed, a desk, free WIFI, a flat-screen TV with international channels and a bathroom.

Max. number of persons
1
Area
From 11 m² / 118 sq ft

Bedding

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Our new ibis room, featuring the new Sweet Bed from ibis bedding, is designed for maximum comfort: with a wonderfully comfortable double bed and extra bed, a desk, free WIFI, laminate flooring, a flat-screen TV with international channels and a bathroom.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

With a view over the historic city, the room features the new Sweet Bed by ibis and provides coffee and tea facilities and free WIFI for an extra comfortable stay.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Leiden Centre

Stationsplein 240-242
2312 AR LEIDEN
Netherlands

GPS:52.164255, 4.481488

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 118 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • 118 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • Near the property
  • Indoor parking
  • Public
  • 250 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 22 EUR 22 EUR Per day

Services & equipment

  • Electric car recharging units 3,7 kVA

Accessibility

  • Accessible parking

BAR

Photo out of - BAR

Sip. Relax. Enjoy. Unwind with crafted cocktails, fine wines, and good vibes in our cozy hotel bar. The perfect spot to toast the day!

Bar Type
Bar
Capacity
20
Accessibility
Accessible service
Telephone +31 71 516 0000
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Hot snacks

Sip. Relax. Enjoy. Unwind with crafted cocktails, fine wines, and good vibes in our cozy hotel bar. The perfect spot to toast the day!

Enjoy a delicious and extensive breakfast buffet with a wide selection of fresh and seasonal products — the perfect start to your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  923 reviews

Customer review rating 4.0/5

Helen B. Families - Confirmed reviews ALL

Thank you for your lovely review! We’re delighted that our convenient location and friendly reception team helped make your stay enjoyable. We hope to welcome you back again soon! Kind regards, Team Ibis Leiden Centre

Customer review rating 4.0/5

Ian H. Friends - Confirmed reviews ALL

Thank you for your feedback! We’re glad you enjoyed our convenient location and friendly staff. Please note that a water station is available for all guests just past the bar. We appreciate your comments regarding the vending machine prices. Kind regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Katrina L. Solo - Confirmed reviews ALL

Thank you for your kind review! We’re delighted you enjoyed our excellent location and the warm welcome from our team. We hope to welcome you back on your next visit to Leiden! Warm regards, Team Ibis Leiden Centre

Customer review rating 5.0/5

Ali P. Families - Confirmed reviews ALL

Thank you so much for your kind words! We’re delighted to hear that our team made you feel welcome and was able to accommodate your requirements. We truly appreciate your feedback and hope to welcome you back again soon! With kind regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Sven K. K. Business - Confirmed reviews ALL

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best regards, Team Ibis Leiden Centre

Thank you for your lovely review! We’re delighted that our convenient location and friendly reception team helped make your stay enjoyable. We hope to welcome you back again soon! Kind regards, Team Ibis Leiden Centre

Customer review rating 4.0/5

Ian H. Friends - Confirmed reviews ALL

Great location for getting about meeting up with colleagues. Friendly staff.

Thank you for your feedback! We’re glad you enjoyed our convenient location and friendly staff. Please note that a water station is available for all guests just past the bar. We appreciate your comments regarding the vending machine prices. Kind regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Katrina L. Solo - Confirmed reviews ALL

I received a bright and friendly welcome. I chose the Ibis Leiden for the location, which is fantastic for visiting Leiden and the Netherlands in general.

Thank you for your kind review! We’re delighted you enjoyed our excellent location and the warm welcome from our team. We hope to welcome you back on your next visit to Leiden! Warm regards, Team Ibis Leiden Centre

Customer review rating 5.0/5

Ali P. Families - Confirmed reviews ALL

Great team who made us welcome and accommodated our requirements

Thank you so much for your kind words! We’re delighted to hear that our team made you feel welcome and was able to accommodate your requirements. We truly appreciate your feedback and hope to welcome you back again soon! With kind regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Sven K. K. Business - Confirmed reviews ALL

decent hotel, okayisch breakfast, easy to reach from train station, not too expensive

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Filipe C. Business - Confirmed reviews ALL

Very friendly and efficient reception service

Thank you for your kind feedback! We’re delighted you enjoyed our convenient location and comfortable stay. We’ll be sure to share your compliments with our reception team. We hope to welcome you back soon! Warm regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Robert P. Couples - Confirmed reviews ALL

Breakfast was very good with lots of choices. Room was adequate, with minimal amenities. View of city was terrific! The elevator was very slow and wobbly, stopped once without opening door, restarted when another floor number was pushed. Hotel needs a facelift.

Thank you for your feedback! We’re glad you enjoyed our breakfast selection and the beautiful city view. We apologize for the inconvenience with the elevator and appreciate your comments regarding the hotel’s facilities. Renovations are planned for this winter, and we hope to welcome you back in the future. Best regards, Team Ibis Leiden Centre

Customer review rating 4.0/5

Heong W. T. Friends - Confirmed reviews ALL

Staff was friendly and helpful, room was alittle small, but adequate. The breakfast could have offered a bit more options and choices for the price.

Thank you for your feedback! We’re pleased to hear that our team was friendly and helpful. We appreciate your comments regarding the room size and breakfast selection, and will take them into account as we continue to improve our guest experience. Warm regards, Team Ibis Leiden Centre

Customer review rating 3.0/5

Eimile M. Couples - Confirmed reviews ALL

Great location but it felt like we were stuck in the time it was built its not up to date or modern. A few of the light bulbs weren't working in the bathroom and bedroom so not maintained to a high level, but overall fine for a one night stay but probably wouldnt go back. Also before breakfast ends at 11am the servers were already taking the things away about 10.45. We couldnt get milk for a coffee at 10.55 which wasnt fair. So we won't recommend or go back sadly.

Thank you for sharing your feedback. We’re glad you appreciated our location and the friendliness of our reception and bar team. We sincerely apologize for the maintenance issues and your breakfast experience. Your comments will be shared with our team to help us improve our service! Warm regards, Team Ibis Leiden Centre

Customer review rating 4.0/5

Thomas F. Business - Confirmed reviews ALL

The room was clean and reduced to the minimum. The only thing I missed was a safe in my room.

Thank you for your feedback. We’re glad you appreciated our location and the cleanliness of your room. We hope to welcome you back on your next personal trip! Best regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Ann-marie D. Solo - Confirmed reviews ALL

Very nice staff. All very polite and helpful.

Thank you for your kind review! We’re delighted to hear that you enjoyed our clean rooms, convenient location, and especially our friendly, polite, and helpful staff. We hope to welcome you back again soon! Warm regards, Team Ibis Leiden Centre

Customer review rating 2.5/5

Lynda W. Solo - Confirmed reviews ALL

Staff were “10” fantastic! Beds are absolutely the worst. “1”

Thank you for your feedback! We’re pleased to hear that our staff was fantastic. We’re sorry the beds did not meet your expectations. All our rooms will be renovated soon, including new beds. We hope to welcome you back in the future and provide you with a much better stay and bed! Warm regards, Team Ibis Leiden Centre

Customer review rating 3.5/5

Aimo R. Business - Confirmed reviews ALL

Breakfast was very basic, room comfort also basic (not the best bed)

Thank you for your feedback. We’re sorry to hear that the breakfast and bed comfort did not fully meet your expectations. We appreciate your comments and will take them into consideration as we continue to improve our guests’ experience. We hope to welcome you again. With kind regards, Team Ibis Leiden Centre

Customer review rating 2.0/5

Paula C. C. Business - Confirmed reviews ALL

The hotel was conveniently located and staff were very helpful. However, the room was slightly dirty (sticky rings on surfaces), the ceiling had mold spots, I would sometimes return to find sewage backed up in the toilet, and I found silverfish in the bathroom.

Thank you for sharing your feedback. We’re pleased to hear that you appreciated our convenient location and helpful staff. We sincerely apologize for the cleanliness issues and the problems with the toilet. We take your comments seriously and will address these points with our team. With kind regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Paul C. Couples - Confirmed reviews ALL

No problems, helpful staff.

Thank you for your positive feedback! We’re pleased to hear that you had a pleasant stay and found our staff helpful. We hope to welcome you again in the future! Warm regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

Margaret W. Couples - Confirmed reviews ALL

Well located, near the train station & the town centre

Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the train station and town centre. We’re especially glad we could arrange an early check-in after your long journey from Australia. We hope you had a wonderful stay and would be happy to welcome you back! Best regards, Team Ibis Leiden Centre

Customer review rating 4.0/5

Vivian N. O. Business - Confirmed reviews ALL

Positive: location near the train station, clean, friendly staff. Negative: breakfast needs fresh products, expensive for day old breads.

Thank you for your feedback. We’re pleased to hear that you appreciated our convenient location, clean rooms and friendly staff. We’re sorry that the breakfast did not fully meet your expectations, particularly regarding the freshness of the bread. We appreciate your feedback and will certainly take this into consideration as we continue to improve our breakfast offering. We hope to welcome you again in the future. Warm regards, Team Ibis Leiden Centre

Customer review rating 3.5/5

Owen W. Business - Confirmed reviews ALL

I use this hotel freuqnetly when visiting Leiden University. For this purpose it is perfect

Thank you for your continued trust in ibis Leiden when visiting Leiden University. We’re pleased to hear that our location works perfectly for your stays. Regarding the room, we’re sorry it did not meet your expectations. We upgraded your room to a triple room in order to provide you with a double bed through your member status; otherwise, you should have stayed in a small single room with a single bed. We understand that the additional space may not have been as comfortable for a solo stay, but our intentions were good. We also apologize if the reception process felt slow upon your arrival. We take the time needed to assist each guest properly and provide everyone with the attention they deserve. We appreciate your understanding and hope to welcome you back on your next visit to Leiden. Best regards, Team Ibis Leiden Centre

Customer review rating 5.0/5

Roland B. Friends - Confirmed reviews ALL

The front desk staff were wonderfully friendly and helpful. The lobby was comfortable and I appreciated that the staff brought us a coffee. Breakfast was very good. The hotel's location was close to everything we wanted to see and do. Overall, an exceptional experience. Thank you very much!

Thank you very much for your wonderful review! We’re delighted to hear that you had an exceptional experience with us. It’s lovely to know that you enjoyed the friendly service, comfortable lobby, coffee and breakfast, as well as our convenient location. Your kind words mean a lot to our team. We hope to welcome you back to ibis Leiden again! Warm regards, Team Ibis Leiden Centre

Customer review rating 4.5/5

John M. Couples - Confirmed reviews ALL

Breakfast good

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the breakfast and hope to see you again! Best regards, Team Ibis Leiden Centre

Other web-users rate our hotel

  • 1,078 reviews 9.3/10 Location
  • 1,134 reviews 6.1/10 Room
  • 848 reviews 9.2/10 Service
  • 20 reviews 8.2/10 WiFi
  • 570 reviews 7.7/10 Breakfast
  • 391 reviews 6.3/10 Cleanliness
  • 83 reviews 5.3/10 Food
  • 16 reviews 1.1/10 Pool

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