ibis Styles Den Haag Scheveningen 3 stars

Customer review rating (ALL Rating) 4.0/5 134 reviews

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Gevers Deynootweg 63, 2586BJ SCHEVENINGEN, Netherlands

Description

Hotel extras

  • Located opposite Scheveningen Beach

  • Rooftop rooms with stunning sea or city views.

  • Short tram ride way from Den Haag Centre or World Forum Congress Center

  • Close to the AFAS Circus Theatre and other touristic highlights as LEGOland or SEAlife

  • Nearby NATO offices and Embassies

Our accommodation(s)

Hotel location

ibis Styles Den Haag Scheveningen

Gevers Deynootweg 63
2586BJ SCHEVENINGEN
Netherlands

GPS:52.110927, 4.280848

Telephone
Fax +31 70 352 3916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  134 reviews

TripAdvisor Rating  3.5/5  646 reviews

No heating in room despite notifying staff

TripAdvisor rating 1.0/5

rocteur Couples - TripAdvisor review

We arrived at 16h and there was no heating, the room was freezing. After speaking to the front desk and several visits to the room with staff, I was assured the heating was on and it would take a while. We went out for dinner and when we arrived, the room was still at 14 degrees. After midnight, nobody at the front desk, no replies from the telephone. After screaming and waiting to see if somebody was there, we finally found someone, the front desk was unstaffed from at least half an hour. After several phone calls, the night guard moved us to another room. After 1AM we were finally in a warm room. No apology, no gesture.. Nothing. We are grateful to the night guard who went out of his way and spent a long time on the phone with management to find us an equivalent room.

Dear Guest, Thank you for taking the time to provide this feedback. We are pleased that our night guard was able to assist you by moving you to a warm room eventually, and we're glad to hear that you were comfortable once the situation was addressed. We are sorry to read about the challenges you faced with the heating in your room, and for the inconvenience you experienced with the front desk availability. We understand how important a warm and welcoming room is, especially during the colder months, and we regret that we did not deliver on this essential aspect of your stay. Moreover, we are reviewing the responsiveness of our staff to ensure such lapses in service do not occur in the future. We truly value your comfort and satisfaction and apologize for falling short in this instance. Nonetheless, we hope you found our location advantageous for enjoying the beach and the proximity to The Hague city center, and that our accommodations were otherwise to your satisfaction. Best regards, Team Ibis Styles Scheveningen

Good stay

Customer review rating 4.0/5

Peter Business - Confirmed reviews ALL

I've got a free upgrade - to a nice room at 7th floor :) There was a little issue with the invoice for my staying, but overall I'm satisfied

Dear Peter, Thank you for taking the time to share your review. We are thrilled that you enjoyed the complimentary upgrade to one of our Deluxe Top Floor rooms with a balcony, offering you a comfortable space and stunning views from the 7th floor. However, we regret to hear about the issue you encountered with the invoice. Please accept our sincere apologies for any inconvenience this may have caused. We understand the importance of accurate billing and are looking into the matter to prevent such discrepancies in the future. Finally, we are pleased that overall, your stay was satisfactory. Our team is committed to providing a memorable experience, and we're glad that the amenities and services of our recently renovated hotel contributed positively to your visit. We hope we will have the opportunity to see you again in the future. Best regards, Team Ibis Styles Scheveningen

Disrupted stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I arrived around 22.30 and did not manage to settle until well after midnight. The room was wrongly configured with a made up sofa bed - I had requested this not to be done in my message. I helped the concierge to dismantle this only to find serious amounts of dust and silverfish type insects plus the sofa was broken! This followed by a room change. Similar issue with sofa bed so another room change. The shower drainage was slow and when i came to wash my hair the shower tray overflowed so half wat through this I had to gather towel to soak up water on an extremely slippery floor. The previous morning I had reported the slow drainage expecting it to have been fixed - clearly not done. If it was not for the lovely friendly staff I would have been very annoyed especially as I had paid over 700 euros for my stay.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be lovely and friendly, as we strive to provide excellent service to all our guests. However, we are sorry that some aspects of your stay did not meet your expectations. Our guests' comfort is of utmost importance, and we truly regret the oversight regarding the sofa bed setup. We understand the inconvenience this caused, especially late at night. Regarding the cleanliness, we normally adhere to high standards and are addressing the unexpected presence of insects and dust in the room. We also acknowledge the issue you experienced with the shower drainage and will ensure that our maintenance team is more vigilant in resolving such problems promptly. While our WiFi generally provides adequate connectivity, we recognize there was a shortfall during your stay, and we will seek to improve the speed of connection. We understand that the overall room quality and value for money did not align with your expectations, and we take your comments seriously as we continuously work to enhance our guest experience. We would like to point out that our guests generally appreciate the quality of the service and we take your comment very seriously because this is very far from the standards that we impose on ourselves. Nonetheless, we hope you had the chance to experience our unique breakfast buffet with a range of options to cater to different tastes and preferences during your stay! We hope to welcome you back. Best wishes, Team Ibis Styles Scheveningen

Always a good stay

Customer review rating 4.0/5

R J. Business - Confirmed reviews ALL

As always a good well located place to stay. My only slightly negative comment is that the wifi needs to be checked thoroughly as this is not good in the room in which I stayed. Staff are friendly and do their best to make you welcome.

Dear Arman, Thank you for taking the time to review your stay. It is heartening to hear about your overall positive experience and the friendliness of our team. We continually strive to create a welcoming atmosphere for all our valued guests. Regarding the wifi connectivity, we regret any inconvenience you encountered. Consistent access to wifi is indeed crucial, especially when work necessitates it. Rest assured, we are reviewing the stability of our network to ensure our guests can remain connected seamlessly. We also acknowledge your comments regarding the automatic preparation of the sofa bed and the missing shower gel. We are taking steps to ensure our housekeeping team is attentive to guest preferences and the prompt restocking of toiletries. We appreciate your suggestion about using real glass to align with eco-friendly practices. Sustainability is a journey, and feedback like yours is invaluable in helping us improve. Furthermore, your input on the wine options at our bar has been noted, and we are exploring ways to enhance our selection. Lastly, we understand the importance of recognizing our ALL members and your satisfaction is a priority. We invite you to discuss any uncertainties about the loyalty program with our reception team during your next visit, as we would be pleased to assist you in maximizing the benefits of your membership. We are looking forward to welcoming you again. All the best! Team Ibis Styles Scheveningen

Customer review rating 4.0/5

Olena Couples - Confirmed reviews ALL

The pleasant girls at the reception helped to understand and it is nice that they speak Russian or Ukrainian. Thank you for the pleasant communication and help. Apleasant clean and calm hotel for rest by the sea.

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Other web-users rate our hotel

  • 647 reviews 8.4/10 Location
  • 880 reviews 5/10 Room
  • 479 reviews 7.8/10 Service
  • 12 reviews 4.1/10 WiFi
  • 488 reviews 3.6/10 Comfort
  • 380 reviews 3.8/10 Cleanliness
  • 374 reviews 6.4/10 Breakfast
  • 190 reviews 3.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.