ibis Leiden Centre 3 stars

This hotel is very convenient to the train center and short walk to the center of Leiden. Very comfortable stay and especially grateful that our room was ready when we arrived early. The check- in process was easy. Staff were friendly and helpful.

Nice hotel. Excellent location. Next to the train station. Near also to the main shopping peatonal street. Rooms small without a cliset. Very clean. Good wi fi Very good breakfast. Staffvery kind. Firstroom i was assigned had a heating problen. They cha ge me to another one

We've stayed here lots of times before and it's always fantastic. The rooms are large, comfy, clean and warm and a decent night's sleep is always guaranteed. Housekeeping is every day and rooms are cleaned to a high standard. I haven't had breakfast or eaten here so can't comment on the food, but the bar/reception area is nice and staff are friendly. It's in a great location, just a short walk from the main centre. There's a Kruidvat store (like a UK Superdrug) right downstairs, and also an Aldi and Jumbo supermarket. The bus/train station is across the road and we used Starbucks there for breakfast. I wouldn't stay anywhere else in Leiden. It's perfect.

We stayed at the Ibis in the middle of a move in the Netherlands. I arrived very stressed and loaded with Luggage. The person at the counter who helped me (her name is Egla) was extremely helpful and compassionate. I have never been treated so well at a hotel in terms of quick service and removal of stress. I was given clear instructions and the staff assisted me in storing all of my luggage and bicycles for our stay. She ensured that my wife and I were extremely comfortable, had keys left for will call as we arrived at different times, and made sure that are room was satisfactory. I cannot stress enough how excellently Egla performed her job. She acted professionally and compassionately and is a role model for your organization.

Wonderful hotel, sophisticated with modern style. Located right next to the train station which is very convenient if you want to to explore different cities in the Netherlands. Only a few minutes walk from Leiden center. The room was small but had everything you need to feel comfortable, including a big open closet to store your clothes and hang your coats, multiple electric sockets (which was so helpful and much appreciated), an amazing bathroom, spacious with great shower and hot water and a wonderful view to the windmill which made my holiday! Breakfast was great, there was a big variety to choose from as fresh bread, croissants, eggs, omelets and so much more. We had a problem with the ac unit, reported it at the reception and within a few minutes a kind lady came up to our room and found a solution to the problem. Great service!! We had a wonderful stay and we would definitely recommend this hotel to future guests 👌