ibis Bandung Trans Studio 3 stars

Customer review rating (ALL Rating) 4.6/5 885 reviews

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ibis Bandung Trans Studio - Image 1
ibis Bandung Trans Studio - Image 2
ibis Bandung Trans Studio - Image 3
ibis Bandung Trans Studio - Image 4
Jl Gatot Subroto No 289, Bandung - West Java, 40273 BANDUNG, Indonesia

Description

Hotel extras

  • More than 200 connecting rooms, ideal for families

  • Inside the Trans Studio Mall and Trans Studio Bandung complex

  • Free high-speed WIFI and free Web corner

  • Large ballroom ready to welcome up to 1,200 people for weddings or business meeting events

  • Close to the airport, cinema, Bandung culinary area and factory outlets

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
  • Accessible room
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our modern room and new fresh design separate living room with premium facilities, entertainment 43 inch & 50 inch Smart LED TV with digital channels, Food and Drink with illy coffee Machine and Minibar Snacks and new set up amenities.

  • Views:

    City View or Mountain view

Max. number of persons
2
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Bandung Trans Studio

Jl Gatot Subroto No 289, Bandung - West Java
40273 BANDUNG
Indonesia

GPS:-6.926821, 107.636254

Telephone
Fax +62 22 87347777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • BDO Additional charge
  • HUSEIN SASTRANEGARA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 532 rooms
  • 2 rooms for people with reduced mobility
  • 100 connecting rooms
  • 378 non-smoking rooms
  • 22 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

14 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • Children''s TV Channels
  • On site

OOPEN RESTAURANT

Photo out of - OOPEN RESTAURANT

Located on the ground floor of ibis Bandung Trans Studio hotel, Oopen Restaurant offers The Pasta & Grill Specialties, proposing cuisine from every corner of the world. Relax in our very friendly Bar, serving various Tea and choice of cocktails.

Cooking style
International
Chef name
Bayu Sanubari
Capacity
350
Accessibility
Accessible service
40273 Bandung, Indonesia
Telephone +62 22 87345555
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks

Accommodate food

  • Children menu
  • Halal menu

Located on the ground floor of ibis Bandung Trans Studio hotel, Oopen Restaurant offers The Pasta & Grill Specialties, proposing cuisine from every corner of the world. Relax in our very friendly Bar, serving various Tea and choice of cocktails.

Located on the ground floor, adjacent to the hotel lobby. Our friendly bar offers various teas and a choice of cocktails in our 3-star Bandung hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  885 reviews

Customer review rating 3.0/5

Abu H. M. Couples - Confirmed reviews ALL

Dear Mr. Abu H. M. Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 4.0/5

Purnomo R. Families - Confirmed reviews ALL

Dear Mr. PURNOMO R., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 3.0/5

Windari S. Families - Confirmed reviews ALL

Dear Mrs. WINDARI S., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager

Customer review rating 4.5/5

Kiki M. S. Business - Confirmed reviews ALL

Dear Mr.Kiki M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 5.0/5

Indah .. Solo - Confirmed reviews ALL

Dear Mrs. Indah Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Dear Mr. Abu H. M. Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 4.0/5

Purnomo R. Families - Confirmed reviews ALL

Good

Dear Mr. PURNOMO R., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 3.0/5

Windari S. Families - Confirmed reviews ALL

Long queuing in check in and breakfast. Elevator'AC is not working. But, the room is quite clean.

Dear Mrs. WINDARI S., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager

Customer review rating 4.5/5

Kiki M. S. Business - Confirmed reviews ALL

Really nice stayed, always my first choice when come to bandung

Dear Mr.Kiki M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 5.0/5

Indah .. Solo - Confirmed reviews ALL

very clean and comportable room

Dear Mrs. Indah Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 5.0/5

Eduarda C. D. M. Families - Confirmed reviews ALL

Nice room, easy to access and friendly team, specially during check in

Dear Mrs. Eduarda C. D. M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 4.5/5

Tiara W. Solo - Confirmed reviews ALL

My room was spacious, clean, and comfy although it's located near the lift. I could refill water in the corridor anytime I need.

Dear Mrs. Tiara W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 4.5/5

Lucky .. Couples - Confirmed reviews ALL

we spent 2 nights at the hotel and liked it very much. we arrived around noon to leave our suitcases there but the room was already ready!!! the welcome was perfect. all the staff we interacted with were super friendly. the room, although small, was clean and we slept well there. i would return without hesitation.

Dear Mr. Lucky., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager

Customer review rating 4.5/5

Alafaro .. Families - Confirmed reviews ALL

I stayed with my two daughters in Bandung. Best location and cleanliness. Also, the staff when I consulted about various things, he was kind to me! the staff was especially kind and service was very impressive!! We will stay again when we go to Bandung✨️

Dear Mr. Alafaro, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I really enjoying my stay, thanx

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The room is decent, though the room is not perfectly soundproof that you can hear people talking from hallway vice versa, the breakfast is a mess while is understandable because of weekend high occupancy rate, the staff to people ratio is nowhere nearly enough with the very crowded people

Customer review rating 4.5/5

Fajar R. Families - Confirmed reviews ALL

Nyaman

Dear Mr. Fajar R. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager

Customer review rating 2.0/5

Yuliana .. Families - Confirmed reviews ALL

We were very disappointed with our stay. The breakfast was poor, the bed was unhygienic, and the service was extremely slow. It did not offer value for the money spent.

Dear Mrs. Yuliana .., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 4.0/5

Wardah S. Solo - Confirmed reviews ALL

Room size is kinda small even for their premier rooms. But the hotel location is great, just next to the mall. Cafes eateries restaurants are plenty all within walking distance. Grab/Gojek is also a great alternative for those not having their own transportation

Dear Mrs. Wardah S. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager

Customer review rating 4.5/5

Ratna D. C. Families - Confirmed reviews ALL

Best services Clean room best located Very helpfull team

Dear Mrs. Ratna D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 3.0/5

Arief F. Couples - Confirmed reviews ALL

Very bad experience

Dear Mr. ARIEF F., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 5.0/5

Muhammad I. R. H. Business - Confirmed reviews ALL

A pleasant stay. Although the room was small, it was still comfortable to stay in during my time in Bandung.

Dear Mr. Muhammad I. R. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager

Customer review rating 3.0/5

Ranto P. B. Families - Confirmed reviews ALL

The room has minimal facilities, even a spoon for stirring coffee is not available

Dear Mr. RANTO P. B., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Customer review rating 5.0/5

Robi A. P. Families - Confirmed reviews ALL

The service at the Ibis Trans Hotel was truly outstanding! I was really grateful for the security staff’s prompt assistance in helping me unload my luggage. In addition, the Front Office staff on duty were very friendly, had warm smiles, and patiently explained the hotel’s facilities. The staff’s hospitality made our family holiday far more memorable… thank you, Pak Boy, and also the Front Office team…

Dear Mr. Robi A. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Customer review rating 3.0/5

Amida A. P. Families - Confirmed reviews ALL

Respond nya cukup lama. Karna pada saat report AC locked, telephone not working, remote Tv not working Engineering takes much time to come and fixed it. There is not compliment or service recovery after the issue. However really appriciate to GRO team has bern prepared welcome amenities and mirror wording for us.

Dear Mrs. Amida A. P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hilmansyah General Manager

Other web-users rate our hotel

  • 459 reviews 9.5/10 Location
  • 1,291 reviews 8.3/10 Room
  • 1,419 reviews 9/10 Service
  • 25 reviews 6.9/10 WiFi
  • 827 reviews 8.9/10 Cleanliness
  • 808 reviews 8.8/10 Food
  • 500 reviews 8.5/10 Breakfast
  • 284 reviews 8.7/10 Vibe

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