ibis Contagem Ceasa 3 stars

Customer review rating (ALL Rating) 4.0/5 804 reviews

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Rua Um 165, Bairro Campina Verde, 32152002 CONTAGEM, Brazil

Description

Hotel extras

  • A 30-minute drive from Belo Horizonte/Pampulha Airport

  • A 12-minute drive from Contagem downtown

Our accommodation(s)

Hotel location

ibis Contagem Ceasa

Rua Um 165, Bairro Campina Verde
32152002 CONTAGEM
Brazil

GPS:-19.90086, -44.05041

Telephone
Fax +55 31 3307-3120

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Non contractual photo

The restaurant always in season.The colourful array sets your taste buds tingling. The salad bar and balanced main dishes put seasonal. Flavours in your plate for you to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  804 reviews

TripAdvisor Rating  4.0/5  480 reviews

Filthy rooms and a stain on the name of All Accor

Customer review rating 0.5/5

P. N. Business - Confirmed reviews ALL

I was offered a room full of Cockroaches 🪳. This is unacceptable but i had no option but to request for a change and the next room was the same. I was then offered a third room which was dirty and not cleaned. I eventually gave up and decided to sleep. The worst night of my life.

Good morning P.. Thank you for letting us know about your stay with us. We are very sorry for all the embarrassment caused to you. These events are not common in our unit and that is why we are extremely worried. We recently carried out external pest control which probably caused this problem. We carried out a sweep of all the rooms and have already scheduled pest control throughout the hotel so that this does not happen again. We apologize and invite you to have a new impression of our hotel. Once again, we apologize. Yours sincerely: Rejeder Lima General manager Hotel Ibis Contagem Ceasa Bom dia P.. Agradecemos por nos pontuar sobre sua hospedagem conosco. Lamentamos muito por todo constrangimento causado ao senhor. Esses acontecimentos não é comum em nossa unidade e por isso ficamos extremamente preocupados. Recentemente realizamos uma dedetização externa o que provavelmente causou esse problema. Fizemos uma varredura em todos os quartos e já agendamos uma dedetização em todo o interior do hotel para que isso não ocorra novamente. Fica nosso pedido de desculpas e o convite para que tenha uma nova impressão sobre nosso hotel. Mais uma vez fica nosso pedido de desculpas. Atenciosamente: Rejeder Lima Gerente Geral Hotel Ibis Contagem Ceasa

Hospedagem ESPARTANA

Customer review rating 3.5/5

Anderson Business - Confirmed reviews ALL

Normal.

Bom dia Anderson. Agradecemos por sua avaliação. Sua avaliação é muito importante para nossas ações de melhoras em nosso hotel. Esteja certo que iremos aprimorar os pontos bem avaliados e buscar soluções para os demais pontos. Mais uma vez, nosso muito obrigado. Atenciosamente: Rejeder Lima Gerente Geral Hotel Ibis Contagem Ceasa

Customer review rating 5.0/5

Luciano T. D. S. Business - Confirmed reviews ALL

I have had a good experience during my time on Ibis Ceasa BH.

Bom dia Luciano. Agradecemos por sua avaliação. Ficamos muito felizes em ter lhe agradado. Esperamos ve-lo novamente em breve. Mais uma vez, nosso muito obrigado. Atenciosamente. Rejeder Lima Gerente Geral Hotel Ibis Contagem Ceasa

Boa estadia

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Valor alto para hospedagem simples.

Prezada Bruna, Muito obrigado por nos avaliar. Saiba que temos o menor custo possível. Volte sempre! Atenciosamente, Rodrigo Castro Gerente Geral Hotel Ibis Contagem Ceasa

Once is enough

TripAdvisor rating 2.0/5

Doffa Business - TripAdvisor review

The reason for my "poor" rating is the location of the hotel. The Ibis Contagem is situated within a industrial area directly besides the 24 hrs busy and very noisy highway BR 040. And since we are in Brazil, the windows of the hotel rooms facing the highway are not of the double pane type as in Europe or the US, which means a loud environment in the room. In my case the window closing mechanism was even malfunctioning, which meant more noise. I changed the room, but it was still noisy. The only escape is to ask for a room facing the industrial area and not the highway, which in my case it was fully booked. The Ibis Contagem room has also the hideous window curtain, which covers not only the window, but half of the table. The cleanliness of the room was just average. Two plus points: the food at dinner and breakfast was excellent and the staff was superfriendly. On-site parking is free. But for me once is enough in this hotel.

Good morning Mr. Doffa, Thank you for your feedback regarding your accommodation at our hotel. We at the Ibis Contagem Ceasa Hotel, are very sorry that we did not please you, so we were extremely upset. Rest assured that your assessment will serve to seek solutions and improvements in notes. We look forward to a new opportunity to offer excellent service. Once again, we have our apology and our sincere thanks. Regards, Márcio Cassemiro Sub manager Ibis Contagem Ceasa Hotel

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Other web-users rate our hotel

  • 121 reviews 7.2/10 Location
  • 373 reviews 5.1/10 Room
  • 344 reviews 7.2/10 Service
  • 16 reviews 5.4/10 WiFi
  • 189 reviews 5.9/10 Cleanliness
  • 171 reviews 6.6/10 Breakfast
  • 155 reviews 2.5/10 Comfort
  • 122 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.