Pullman Auckland Airport 5 stars

Customer review rating (ALL Rating) 4.6/5 10,382 reviews

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Description

Hotel extras

  • Modern premium hotel, opened Dec 2023, offering a fresh, unique experience at Auckland Airport

  • A uniquely Maaori‑inspired hotel expressed through design, art and exceptional service

  • Seamless concierge and valet services for an elevated arrival and departure experience

  • 24‑hour services including check‑in, check‑out and convenient in‑room dining

  • Te Kaahu Lounge offers premium benefits and views for business or leisure guests

Our accommodation(s)

Book this hotel
Room 1

Te Kaahu Lounge access, High floor, Soundproof floor to ceiling Window, Modern Design, Free premium WIFI, 55 inch smart TV, In-Room Safe, Work Desk, Coffee & Tea making facilities, Bathroom with Shower.

Max. number of persons
2
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 30 / 322 sq ft
  • Bedding 1 x King size bed(s)

Modern Design, Free WIFI, Soundproof floor to ceiling window, 55 inch smart TV, In-Room Safe, Coffee & Tea making facilities, Accessible Bathroom with Shower.

Max. number of persons
2
Area
From 30 / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • Built in visual fire alarm

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Modern Design, Soundproof floor to ceiling window, 55 inch smart TV, Free WIFI, In-Room Safe, Coffee & Tea making facilities, Bathroom with Shower.

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Te Kaahu Lounge access, High floor, Soundproof floor to ceiling Window, Modern Design, Free premium WIFI, 55 inch smart TV, In-Room Safe, Work Desk, Coffee & Tea making facilities, Bathroom with Shower.

  • Views:

    Airport view

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Te Kaahu Lounge Access, High floors, Separate bedroom, Modern Design, Free premium WIFI, In-Room Safe, Work Desk, Soundproof Floor to Ceiling Window, Coffee & Tea making facilities, Bathroom with Separate Shower and Bathtub.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Hotel location

Pullman Auckland Airport

Auckland International Airport, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 Auckland
New Zealand

GPS:-37.00365, 174.782413

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 311 rooms
  • 15 rooms for people with reduced mobility
  • 25 connecting rooms
  • 311 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

3 Meeting rooms

Well-being

Power Fitness by Pullman

  • On site
  • On site
  • Outdoor parking
  • Private
  • No parking space
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft
  • Parking pricing: 34.77 69 NZD Per day

  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Car Parks D & E or Park & Ride.

Additional charge

GPS:174.786527440446, -37.0024177901398

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 2,000 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft
  • Parking pricing: 53.93 107 NZD

  • Parking for a week

Security

  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Auckland Airport Transport Hub

Additional charge

GPS:174.786591234491, -37.003003673402

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 2,000 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft
  • Parking pricing: 68.04 135 NZD

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Kuriri Café & Eatery, located on the ground floor, offers a warm welcome for all. Enjoy expertly brewed espresso, tempting café meals, or quick, tasty bites with a local Aotearoa twist. Relax and unwind with us, or grab something delicious on the go.

A destination unto itself, Te Kaahu Bar offers stunning views. Select from a curated NZ wine list showcasing the finest blends and local craft beers.

Wake up to a luxurious buffet breakfast at Te Kaahu. Featuring freashly cooked kai (food), seasonal fresh fruit, pastries, eggs made to order and so much more. The perfect way to begin your day in comfort and style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  10,382 reviews

Customer review rating 4.5/5

Debra B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Colleen D. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Margaret D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

James C. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Colleen D. Solo - Confirmed reviews ALL

Air NZ put me in here and I was delighted from my arrival at 3am to checkout at 11am. I arrived exhausted and left rested and fed well with the delicious breakfast.

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

Service rooms and bar/ restaurant were great before a flight the next morning.

Customer review rating 5.0/5

Margaret D. Couples - Confirmed reviews ALL

excellent staff and facilities

Customer review rating 5.0/5

James C. Solo - Confirmed reviews ALL

Very friendly staff

Customer review rating 5.0/5

Merrick A. Solo - Confirmed reviews ALL

Excellent service and great room 👍🏿

Customer review rating 4.0/5

Jeffery B. Solo - Confirmed reviews ALL

Emergency stay due to canceled flight. Wasn't cheap but very nice place to stay. Had a great meal at the restaurant.

Customer review rating 4.0/5

Lorraine L. Couples - Confirmed reviews ALL

Would have expected a soft thick mattress topper to ensure a great nights sleep.

Customer review rating 4.5/5

Danielle P. Solo - Confirmed reviews ALL

Overall a very good place to stay, location to Auckland airport is fantastic and staff are welcoming and helpful. Would 100% recommend this as a convenient location to stay.

Customer review rating 5.0/5

Mark H. Couples - Confirmed reviews ALL

We were very lucky to be offered a complimentary upgrade after booking to stay at the Novotel so jumped at the chance to stay at the beautiful Pullman and were very happy with our choice.

Customer review rating 5.0/5

Jason C. M. Business - Confirmed reviews ALL

Stayed in 3 motels in the last week by far the best

Kia ora Jason, Thank you for taking time to share this wonderful review of your most recent experience at Te Arikinui Pullman Auckland Airport. We are thrilled to read that you enjoyed your experience with us and we look forward to welcoming you back to our property in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Fay S. Solo - Confirmed reviews ALL

Lovely room, everything needed for a one night stay after a long flight, very quiet, good breakfast. I would recommend.

Kia ora Fay, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your room, found our breakfast satisfactory, and appreciated the quiet atmosphere. Your recommendation means a lot to us. Hoping we will be able to welcome you again in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Charelle P. Couples - Confirmed reviews ALL

Great service and facilities

Kia ora Charelle, Thank you for your feedback and kind rating. We're thrilled to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you again in the future. Sincerely Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Yuanyan X. Couples - Confirmed reviews ALL

I am very satisfied with the service attitude of the customer service. When there was a problem with the check-in order, June Zhu came forward to help me deal with the problem of duplicate orders and won the best benefits for me,including the front desk to extend the checkout time due to the weather. Thank you! I will choose to stay again.

Kia ora Yuanyan, Thank you for your rating and rating,. We appreciate your kind words regarding our customer service. We are pleased to hear that our Duty Manager was able assist you effectively with your check-in issue and that you appreciated the extended checkout time. Your satisfaction is our priority, and we look forward to welcoming you back for another stay in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 4.5/5

Elijah W. Families - Confirmed reviews ALL

Nice tidy room, great view of the airport, great restaurant and food and the staff was amazing

Kia ora Elijah, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your comfortable room, the airport views, and your dining experience in our Te Kaahu restaurant. It's especially pleasing to know that our team made such a positive impression during your stay. We truly appreciate your kind words and look forward to welcoming you back to Te Arikinui Pullman Auckland Airport soon. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Simon P. Couples - Confirmed reviews ALL

For a stay at Auckland Airport you can’t do better than the Pullman. So close and top quality.

Kia ora Simon, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our convenient airport location and the quality of your stay. It’s wonderful to know we helped make your travel experience easy and comfortable. We look forward to welcoming you back to Te Arikinui Pullman Auckland Airport soon. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 4.5/5

Nicola R. Couples - Confirmed reviews ALL

Really looking forward to every holiday that we can start with Pullman experience - even though we only live 30 minutes away we don't care!

Kia ora Nicola, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you find our location ideal for starting your holidays. We look forward to welcoming you back for another Pullman experience. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Christine C. Couples - Confirmed reviews ALL

We stayed overnight between flights and enjoyed our stay.Our room was clean and well furnished. The beds were very comfortable and the bathroom was well-designed and had everything we needed.

Kia ora Christine, Thank you for your rating and review. We are delighted to hear that you enjoyed a very comfortable stay between flights. It's wonderful to know that you found your room clean and well furnished, appreciated the thoughtful bathroom design, and had everything you needed for a relaxing stay. We are especially pleased that our comfortable beds helped you get a restful night's sleep before continuing your journey. We look forward to welcoming you back to Te Arikinui Pullman Auckland Airport for another seamless and comfortable stay in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 4.0/5

Alexi H. Families - Confirmed reviews ALL

Stay was very nice. Room was very clean and bedding was incredible. Worker did however enter the room while I was there but did apologise as thought it wasn’t occupied. Service at the restaurant upstairs was nice but service was very slow.

Kia ora Alexi, Thank you for taking the time to share your feedback. We're delighted to hear that you had a very nice stay and enjoyed your clean room and incredibly comfortable bedding. We also appreciate your understanding about the team member entering your room, and we're glad they promptly apologised for the mistake. Thank you as well for your comments about the Te Kaahu restaurant. While we're glad you found the service pleasant, we are sorry that it was slower than expected and will share your feedback with our team as we continue to improve the guest experience. We look forward to welcoming you back again soon. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Elizabeth T. Couples - Confirmed reviews ALL

Great location and very well appointed hotel. Dinner was excellent.

Kia ora Elizabeth, Thank you for your kind words regarding our location and the quality of our dinner service. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. Hoping we will be able to welcome you again in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Other web-users rate our hotel

  • 2,963 reviews 9.5/10 Location
  • 5,095 reviews 8.9/10 Room
  • 5,413 reviews 8.7/10 Service
  • 46 reviews 7.8/10 WiFi
  • 2,543 reviews 7.5/10 Food
  • 2,388 reviews 8.8/10 Comfort
  • 1,270 reviews 9.5/10 Vibe
  • 1,260 reviews 8.5/10 Amenities

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