Pullman Auckland Airport 5 stars

Customer review rating (ALL Rating) 4.6/5 9,812 reviews

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Description

Hotel extras

  • Modern premium hotel, opened Dec 2023, offering a fresh, unique experience at Auckland Airport

  • A uniquely Maaori inspired hotel showcasing culture through design, art, and service

  • Concierge and valet services deliver seamless, elevated care from arrival to departure

  • Enjoy 24‑hour services including check-in and check-out and in room dining

  • Te Kaahu Lounge offers a great setting for business or leisure with views and premium benefits

Our accommodation(s)

Hotel location

Pullman Auckland Airport

Auckland International Airport, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 Auckland
New Zealand

GPS:-37.00365, 174.782413

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  9,812 reviews

Customer review rating 1.0/5

Lin M. Business - Confirmed reviews ALL

转机半夜十二点多到达,Checkin的过程挺快的,服务也不错。打开房间味道很难闻,冰箱上方的桌上面竟然有上一位客户留下的残羹剩饭,还有半瓶酒。恶心的想吐!到前台换了一间房间,简直不可思议! I arrived after midnight for a connecting flight. Check-in was quick and the service was good. But when I opened the room, it smelled terrible. On the table above the fridge, there was leftover food and half a bottle of wine left by the previous guest. It was so disgusting I felt like throwing up! I went to the front desk to change rooms—unbelievable!

Kia Ora Lin M., Thank you for sharing your feedback. We are very sorry to hear about your experience with the condition of your room upon arrival. This is not the standard we aim to provide, and we completely understand how unpleasant and frustrating this must have been for you, especially after a late-night arrival. We are glad our team was able to assist you promptly with a room change, but we sincerely apologise for the oversight and any discomfort it caused. We have shared your comments with our housekeeping team to ensure this does not happen again. We appreciate your understanding and hope to have the opportunity to welcome you back under much better circumstances. Warm Regards, Edith Singgih Director of Operations

Customer review rating 5.0/5

Ginger G. Couples - Confirmed reviews ALL

We walked in and right away I could tell we were going to like it. Everyone was friendly and helpful the moment we stepped through the doors.

Kia ora Ginger, Thank you for your rating and kind feedback. We are delighted to hear that our location and service met your expectations and that our accommodations provided comfort ahead of your early flight. We hope to welcome you back in the future for another enjoyable experience. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Warwick L. Couples - Confirmed reviews ALL

Have stayed here now 6-7 times and always get great service from all staff and rooms are always very nice and food as well great. Always a fantastic start to either a holiday or work trip.

Kia ora Warwick, Thank you for your rating and kind review. We are delighted to hear that you consistently enjoy our lovely rooms, great views, and excellent service from our team. We look forward to welcoming you back for another fantastic experience. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 0.5/5

Andrew S. Business - Confirmed reviews ALL

As above

Customer review rating 5.0/5

Rishi N. Solo - Confirmed reviews ALL

Stayed in from the 16th to the 17th of Feb,2026, the location is amazing! Always better staying close to the airport, and that too in such a fresh property! 100meters walk, and I was at my Check In counter! Theres a nice restaurant/bar on top, so families should be fine!

Kia ora Rishi, Thank you for your kind feedback regarding your recent stay at Te Arikinui Pullman Auckland Airport. We are delighted to hear that you appreciated our convenient location and the comfort of our rooms. It is also wonderful to know that you enjoyed our Te Kaahu restaurant and bar. We look forward to welcoming you back for another pleasant experience in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Other web-users rate our hotel

  • 2,719 reviews 9.5/10 Location
  • 4,914 reviews 9/10 Room
  • 5,350 reviews 8.7/10 Service
  • 46 reviews 7.5/10 WiFi
  • 2,508 reviews 7.5/10 Food
  • 2,218 reviews 8.8/10 Comfort
  • 1,302 reviews 9.5/10 Vibe
  • 1,213 reviews 8.6/10 Amenities

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