Pullman Auckland Airport

Customer review rating (ALL Rating) 4.6/5 3,976 reviews

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Auckland International Airport, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport, 2022 Auckland, New Zealand

Description

Hotel extras

  • Steps away from the International terminal; a short walk to & from the Domestic terminal.

  • Te Kaahu Lounge offers a great setting for business or leisure with views and premium benefits

  • Restaurant Te Kaahu offers a selection of finest cuisine enhancing the best of Aotearoa.

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet.

  • The only 5-star premium located Airport hotel.

Our accommodation(s)

Hotel location

Pullman Auckland Airport

Auckland International Airport, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 Auckland
New Zealand

GPS:-37.00365, 174.782413

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,976 reviews

Disappointed

Customer review rating 3.5/5

Amanda Families - Confirmed reviews ALL

Room had not been vacuumed. There was toiletries left from the previous guest in the bathroom. Twin room was vacuumed either. Disappointed as we had an amazing experience in October..

Kia Ora Amanda, Thank you for sharing your feedback with us. We are deeply sorry to hear that the room cleanliness was not up to the standard compared to your previous visit in October. The cleanliness issues you mentioned, including the unvacuumed room and left-behind toiletries, are absolutely not reflective of the high standards we strive to maintain. Rest assured, we are addressing this matter with our housekeeping team to ensure such incidents do not happen again. Your feedback is incredibly valuable to us, and we would love the opportunity to make it right. It is always from feedback like yours that we can learn from and continuously improve our standards and quality. Thank you for bringing this to our attention, and we hope to welcome you back for a much-improved experience. Warm Regards Edith Singgih Director of Operations

Easy walk from the airport

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Flights cancelled booked and walked in was easy after the stress of cancelled flights

Kia ora Maree, Thank you for sharing your rating and experience! We're so glad to hear that our convenient location provided some relief after the stress of cancelled flights. It’s great that you were able to easily walk in and find comfort with us. We hope your next stay is under better circumstances, but we look forward to welcoming you again! Sincerely Susan Sharma Executive Hotel Assistant

exceptional, friendly service, great location, wonderful meals

Customer review rating 4.5/5

Maatakiwi W. Friends - Confirmed reviews ALL

Thank you to everyone for making our stay so enjoy able, although brief it was an amazing experience.

Kia ora Maatakiwi, Thank you so much for your rating and kind words! We’re thrilled to hear that you had an amazing experience with us, even during your brief stay. Our team is dedicated to providing exceptional service, and we’re happy that it made such a positive impact. We truly appreciate your feedback on our location and meals as well. We hope to welcome you back for another wonderful stay in the future! Sincerely, Susan Sharma Executive Hotel Assistant

Great stay

Customer review rating 5.0/5

Jayesh B. Business - Confirmed reviews ALL

Friendly and engaging team.

Kia ora Jayesh, Thank you so much for your rating and feedback. We love hearing that. Please let us know when we can help you book your next stay with us. Sincerely, Susan Sharma Executive Hotel Assistant

Very comfortable but a long walk from the domestic terminal

Customer review rating 4.5/5

Idp Couples - Confirmed reviews ALL

Comfortable room. Good bar and restaurant.

Kia ora Ian, Thank you for sharing your feedback! We're glad to hear you found the room comfortable and enjoyed our bar and restaurant. We understand that the walk from the domestic terminal can feel a bit long, and we appreciate your patience. We hope to welcome you back soon for another great stay! Sincerely Susan Sharma Executive Hotel Assistant

Other web-users rate our hotel

  • 1,062 reviews 9.5/10 Location
  • 1,998 reviews 8.6/10 Room
  • 2,292 reviews 8.7/10 Service
  • 21 reviews 7/10 WiFi
  • 1,086 reviews 7.6/10 Food
  • 897 reviews 8.6/10 Comfort
  • 642 reviews 9.5/10 Vibe
  • 556 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.