Pullman Auckland Airport 5 stars

Customer review rating (ALL Rating) 4.6/5 10,345 reviews

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Description

Hotel extras

  • Modern premium hotel, opened Dec 2023, offering a fresh, unique experience at Auckland Airport

  • A uniquely Maaori‑inspired hotel expressed through design, art and exceptional service

  • Seamless concierge and valet services for an elevated arrival and departure experience

  • 24‑hour services including check‑in, check‑out and convenient in‑room dining

  • Te Kaahu Lounge offers premium benefits and views for business or leisure guests

Our accommodation(s)

Hotel location

Pullman Auckland Airport

Auckland International Airport, 37 Tom Pearce Drive, P.O.BOX 53163, Auckland Airport
2022 Auckland
New Zealand

GPS:-37.00365, 174.782413

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  10,345 reviews

Customer review rating 5.0/5

Andrew L. Families - Confirmed reviews ALL

Three rooms for my family. Staff very helpful throughout the stay. Service in the restaurants was in most cases very good.

Kia ora Andrew, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that our team provided helpful service and that you enjoyed your dining experiences in the restaurants. We appreciate your support and look forward to welcoming you and your family back in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 4.5/5

Dianne S. Friends - Confirmed reviews ALL

Everything was seamless. The bed and pillows were great! It was a shame my stay was so short.

Kia ora Dianne, Thank you for your rating and lovely feedback. We’re delighted to hear that everything about your stay was seamless and that you found the bed and pillows so comfortable. It’s wonderful to know you enjoyed your time with us, even if it was a short visit. We hope to have the pleasure of welcoming you back for a longer stay in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Robert V. A. Couples - Confirmed reviews ALL

friendly professional service

Kia ora Robert, Thank you for your rating and comment. We are glad to hear you enjoyed your stay with us. We value our prime location as much as you do, and we are grateful for your commendation of our team. We hope you’ll visit us again soon. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 5.0/5

Sandra K. Solo - Confirmed reviews ALL

Always 5 star

Kia ora Sandra, Thank you for your ratin and wonderful review. We are delighted to hear that you consistently enjoy a five-star experience at Te Arikinui Pullman Auckland Airport. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Susan Sharma Executive Hotel Assistant

Customer review rating 3.0/5

Jaqueline A. Families - Confirmed reviews ALL

We stayed 3 nights, unhappy that our name was recorded the wrong way around so we were not recognised on arrival, we were tired so this was stressful.

Kia ora Jaqueline, Thank you for taking the time to tell us about your experience at the Pullman Auckland Airport. We are sorry that your experience did not meet your expectations, particularly regarding the incorrect spelling of your name in our system, which caused unnecessary stress during your check-in. Please accept my sincerest apologies for this inconvenience. I will pass your feedback to our Loyalty Team so they can update and correct the spelling of your name in your loyalty account. Please also rest assured that our Executive Chef and Director of F&B will use your constructive feedback regarding on your restaurant feedback. While we wish you had a better experience, it is feedback like yours that we learn from and use to improve. Thank you once again for giving us this constructive feedback. Please do not hesitate to contact me directly for any future assistance, and I will personally ensure your next stay is a more enjoyable one. We hope you give us the opportunity of welcoming you back in the near future. Warm regards, Prachie Gloriani Guest Relations Manager

Other web-users rate our hotel

  • 2,931 reviews 9.5/10 Location
  • 5,184 reviews 8.9/10 Room
  • 5,562 reviews 8.7/10 Service
  • 52 reviews 8/10 WiFi
  • 2,616 reviews 7.5/10 Food
  • 2,390 reviews 8.7/10 Comfort
  • 1,314 reviews 9.4/10 Vibe
  • 1,260 reviews 8.5/10 Amenities

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