ibis Hong Kong Central & Sheung Wan Hotel 3 stars

Customer review rating 4.4/5 11,758 reviews
ibis Hong Kong Central & Sheung Wan
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Hotel extras

  • Breathtaking Harbor View

  • Easy access to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Airport Express Shuttle Bus (H2). Connection with High Speed Rail by MTR or with Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West
Sheung Wan

hong kong
hong kong sar, china

Tel: +85222522929

Fax: (+852)22522900

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITYBUS :   E11 Macau Ferry, Connaught Road Cntl

  • CITYFLYER :   A11 Macau Ferry, Connaught Road Cntl

  • MTR :   Island Line Sheung Wan Station (Exit C)

  • Tram (Ding Ding) :   Eastbound Queen Street

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS :22.287697, 114.147558

Our accommodations

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Standard 1 queen bed city view

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 single beds City View

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 1 queen bed harbour view

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 Single Beds Harbour View

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room 1 queen bed 2 single beds

  • Max. number of persons: 5
  • Area: From 34
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Ana: Old Hong Kong Room / queen room

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Chris: Chinese Wedding / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Courtney: Under the Sea / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Studio room 1 queen bed city view

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

TASTE

Type of cuisine: International

The Hotel's restaurant located on the 6th floor serves breakfast with international flavour and local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

LE BAR offers light breakfast options from 4 to 6.30 A.M. plus round the clock snack service. Bartending service is also available from 12 P.M. to 11 P.M.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45

  • Maximum capacity: 36 people

Find out more

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,758 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,190 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice view, clean room

TripAdvisor rating 4.0/5

amcwen 11/02/2020 TripAdvisor review

Booked two rooms during Black Friday Sale with 40% off normal price. Early check in was granted, and rooms were upgraded to harbour-view. Front desk staff were professional and nice. Welcome drink vouchers can be used at the restaurant. The room was clean, with enough amenities including slippers. Our flight departs early so did not use the late-check-out-till-5pm perk for Gold members. The location is great and convenient if you utilize the free shuttle to Hong Kong Station. Generally the brief stay was comfortable and may return next time.

Value for money central hotel

TripAdvisor rating 4.0/5

erlanger55 10/02/2020 TripAdvisor review

Excellent location and breakfast was outstanding. Staff very friendly and professional. Our room on the 32nd floor had a good view over the harbour. We would stay again. The only down point was that the bed was excessively hard and we didn't see the very small notice re. mattress toppers until the second morning. Two mattress toppers only just made the bed acceptable.

Great Location and helpful staff

Customer review rating 4.4/5

Steve Couples - 07/02/2020 Confirmed reviews ALL

Experience was good

Dear Steve, Thank you very much for sharing your experience with us related to your recent stay. It is my great pleasure to read your positive comments on most of the areas, in particular our location and services. We will keep working hard to improve our quality and make your future stays enjoyable. We look forward to be at your services again soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

ok

Customer review rating 4.4/5

P Couples - 07/02/2020 Confirmed reviews ALL

Good: people were polite and efficient Bad: room is a bit old, toilet paper and tissue of poor quality

Dear P, Thank you very much for your feedback related to your recent stay. First, it is grateful to learn that the team did provide great services. However, it is sorry to learn that your overall experience did not meet your expectation. Regarding the room condition, our Team was well addressed of your comment and will take appropriate measure to improve the room condition and quality of amenities. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

Hotel was in a convenient location for local transport.

Customer review rating 4.4/5

John B. Couples - 04/02/2020 Confirmed reviews ALL

Upon arrival we were greeted by your consierge who carried our cases in from our taxi. All the staff we met were friendly, polite and accommodating to our requests. Particular praise for Queenie who helped me sort out my flight check-in on the computer. The room was very clean. I certainly recommend your hotel and would use it again if I return to Hong Kong. Many thanks John B.

Dear John B., Thank you very much for your loyalty and sharing the experience related to your stay. It is my great pleasure to see that you enjoyed the stay. I will share your acknowledgement with our team, especially our Security staff who took care of your luggage and our Guest Relation Officer – Queenie, who assisted your flight check in. I am sure that this feedback will serve as a great encouragement to us all. Thank you again for sharing your experience and your loyalty, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Well located, good stay im happy ❤️

Customer review rating 4.4/5

Endah W. Families - 02/02/2020 Confirmed reviews ALL

Near to airport with bus, good located, very confy me and my fam very happy. This hotel is very clean the bed all of thing

Dear Endah W., Thank you very much for your loyalty and feedback related to your recent stay. We are thrilled to know that you enjoyed the stay and received full marks on all areas, especially towards staff friendliness, room cleanliness and location. All my team members were excited when your comment was shared. It served as a great encouragement for us all to keep improving our quality. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager
Customer review rating 4.4/5

Anonymous Couples - 31/01/2020 Confirmed reviews ALL

Bright room. Efficient staff.

Dear Guest, Thank you very much for your loyalty and sharing the experience related to your stay. I am glad that you found the room was bright and our service was good. We will keep improving and make your future staying experience be wonderful.. Thanks again for sharing your experience with us and we look forward to welcoming you again soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

well located, poorly stocked

Customer review rating 4.4/5

Good Families - 30/01/2020 Confirmed reviews ALL

did a hotel’s job. somethings could be improved.

Dear good, Thank you very much for your feedback related to your recent stay. We are sorry to learn that your overall experience did not meet your expectation. Your comments about the WiFi connection and amenities were shared with the concerned department head. Rest assured that appropriate measures will be taken to make improvement. At ibis, we provided we offer an economic product with the best service and as such we do not offer the full range of amenities in the room, however most items are available on request from our housekeeping team. Thanks again for sharing your concerns and we hope that you will give us another opportunity to better serve you. Kind regards, Jennifer Siu (Ms) Front Office Manager

Bad stay

Customer review rating 4.4/5

Aman R. Friends - 27/01/2020 Confirmed reviews ALL

Didnt like that stay at all. The rooms are very tiny. I had better stay with ibis in Singapore and Malasiya.

Dear Aman R., Thank you for taking the time to tell us about your experience with us. I am sorry to learn that your overall staying experience did not meet your expectation. It is regret to learn that the room size did not meet your expectation, and we would like to suggest our Studio room, which is 25sqm. I believe you will feel more spacious. Thank you very much for sharing and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Perfect location close to the metro and ferry. Good value for money!

TripAdvisor rating 4.0/5

Radu2606 27/01/2020 TripAdvisor review

The location is great to visit Hong Kong. You can easily jump on the metro and reach to central station or Kowloon. This is an Ibis hotel so you get exactly what you pay for - decent room, nice view, and excellent staff. Many thanks especially for the cleaning lady who was smiling all the time - really nice lady! Unfortunately I don't know her name but it's a great asset to your team. I've stayed on 25th floor with a brilliant view (even if it was opposite from the harbour). Starbucks is on the ground level as well. We did not have breakfast so I cannot comment on that. The bed was too firm for our taste and this was fixed immediately after we asked by adding an additional soft mattresses on top of the firm one. Moreover, the late check our was a good benefit for us which came free of charge. I would definitely recommend this hotel if you are not looking for a luxury stay.

Comfortable

Customer review rating 4.4/5

Anonymous Solo - 22/01/2020 Confirmed reviews ALL

Good

Dear guest, Thank you very much for your review related to your stay with us. We are delighted to learn that you enjoyed the stay with us. It is a great pleasure taking care of you and we take your positive remarks as great motivation for pushing us to strive for excellence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager
Customer review rating 4.4/5

Dow G. M. Couples - 21/01/2020 Confirmed reviews ALL

Great location! MTR subway station close & Ding Ding Tram in front of Hotel. Magical view of the harbor from the higher floors. Staff very friendly & helpful. Great communication with the front office about an item I left behind. Really appreciated their help. Serene park by the harbor within blocks of hotel. We will be back

Dear Dow Greg M., Thank you very much for loyalty and sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, view was special and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Hotel service was great

Customer review rating 4.4/5

Vincent Couples - 19/01/2020 Confirmed reviews ALL

Every thing was very good and service was very good and the room was very nice. The only thing I didnt like was the bed was too hard not comfortable to sleep. We reguested a topper but that didn't help much, I could have used 3 toppers to be comfortable. Other wise everything else was great.

Dear Vincent, Thank you very much for sharing your feedback related to your recent stay. I am delighted to see that the team did a good job in services and you like them. Regarding your feedback of the mattress, we have extra soft toppers available for guests. Please do not hesitate to contact Housekeeping team and we will make the bed softer for you. Thanks again sharing your experience with us. We hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Overall a really good accommodation

Customer review rating 4.4/5

B L. Solo - 19/01/2020 Confirmed reviews ALL

I was very pleased with my accommodation at the Hotel IBIS in Central /Sheung Wan. I am surprised they put Central in the name as it is in Sheung Wan and about a 10 minute walk to Central. The service was very good and the place was tidy and room set up was good. However, the bed was really hard. There was an option to have a mattress topper but that hardly did anything. Good to have free bottled water and a water machine down in the lobby where you can fill up the bottles when empty. Also, loved the work they are doing for the environment.

Dear B L., Thank you for your loyalty and comprehensive review related to your stay with us. It is my great pleasure to receive positive score on all of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and cleanliness was shared with the team so as to give them motivation. Regarding your feedback of the mattress, we have extra soft toppers available for guests. Please do not hesitate to contact Housekeeping team and we will make the bed softer for you. Besides, I am glad that you like the water machine and thank you for your support to environment protection. Thanks again sharing your experience with us and we look forward to be at your services again soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Almost Perfect

TripAdvisor rating 4.0/5

swin89 Business - 19/01/2020 TripAdvisor review

Would be much better without any Rioters matters. And taxi driver need to be more honest. One difficulty, people can not speak English & Chinese, they mostly speak Cantonese. Difficult to communicate or bargaining. Lots of foods, easy shopping, easy transportation, near Ferry terminal to Macau.

Great value

TripAdvisor rating 4.0/5

Lesley F Family - 19/01/2020 TripAdvisor review

The Ibis is my choice whenever I am in HK. The location is very handy and great to be in a 'local' part of the city but still very close to the cbd and the luxury shops. Rooms are clean and housekeeping is very good.

Great location and good rooms

Customer review rating 4.4/5

Lydia Couples - 16/01/2020 Confirmed reviews ALL

Check in was quick, we were offered an upgrade to a studio room by email, I asked about that and yes we could have one, at a better rate than was offered in the email! My husband asked about a harbour view but there were none available in a studio however the young man asked if we would like a high floor. We were allocated the top floor! Super view over the city, as we arrived in the dark it was a stunning view. The room was spotless. The extra space of the studio was worth the extra money. The mattress was firm to say the least but a notice offered a topper and it came within 10 minutes of us asking (even in the evening). Breakfast was a buffet and something for everyone. Room cleaning great , room was serviced well. The location is great. On the route H2 of the free shuttle from the express airport train station “Hong Kong”. Several public buses pass the hotel as does the tram. Cafe under hotel does good specials and a happy hour. Several convenience stores nearby and a smashing bakery! My only criticism is the porter didn’t offer to help us with our cases. He held the door open but let me struggle in one of the cases and my husband managed the other. The cases fell off the trolley but still he didn’t help. Actually the luggage trolleys were useless. Too small. We would choose this hotel again when in Hong Kong.

Dear Lydia, Thank you for your loyalty and comprehensive review related to your stay with us. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the Front Desk staff and room cleanliness were shared with the team, so as to give them motivation for keeping the improvement. However, it is sorry about the luggage assistance issue. Your note is shared with concerned departments for review, and team is reminded to be more proactive in providing assistance to guests. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Warmest services

TripAdvisor rating 4.0/5

yy68nest Family - 14/01/2020 TripAdvisor review

All the staff is very helpfull. With easy access to any transportation, this hotel must be in in the first list when stay in hongkong, for leisure, business or just transit. Comfort bed and many choices of welcome drink, make ibis sheungwan hotel is the best.

Great hotel

TripAdvisor rating 4.0/5

Erton Solo travel - 14/01/2020 TripAdvisor review

It has a very convenient location close to two subway stations and only a 3 mins walk to airport bus stop. Rooms are comfortable and quiet, it was one of the vey few times that i did not need earplugs while sleeping. Very good buffet breakfast, fast wifi. Complimentary late check-out a nice extra. Highly recommended.

Great location & Clean rooms

Customer review rating 4.4/5

Els Couples - 11/01/2020 Confirmed reviews ALL

Great location especially for airport express bus. The bed was harder than most other hotels so a bed topper was needed.

Dear Els, Thank you very much for loyalty and sharing your experience with us related to your recent stay. I am delighted to learn that you enjoyed the stay, liked our location and clean room. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your feedback of the mattress, we purchased extra soft toppers. Please do not hesitate to contact Duty Manager during your stay for any assistance or comments, so that we can rectify the issue immediately, making your stay with better experience. Thanks again sharing your experience with us. We hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager
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