ibis Hong Kong Central & Sheung Wan Hotel 3 stars

TripAdvisor rating 4.0/5 4,182 reviews
ibis Hong Kong Central & Sheung Wan
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Hotel extras

  • Breathtaking Harbor View

  • Easy access to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Airport Express Shuttle Bus (H2). Connection with High Speed Rail by MTR or with Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West
Sheung Wan

hong kong
hong kong sar, china

Tel: +85222522929

Fax: (+852)22522900

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITYBUS :   E11 Macau Ferry, Connaught Road Cntl

  • CITYFLYER :   A11 Macau Ferry, Connaught Road Cntl

  • MTR :   Island Line Sheung Wan Station (Exit C)

  • Tram (Ding Ding) :   Eastbound Queen Street

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS :22.287697, 114.147558

Our accommodations

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Standard 1 queen bed city view

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 single beds City View

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 1 queen bed harbour view

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 Single Beds Harbour View

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room 1 queen bed 2 single beds

  • Max. number of persons: 5
  • Area: From 34
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Ana: Old Hong Kong Room / queen room

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Chris: Chinese Wedding / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Courtney: Under the Sea / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Studio room 1 queen bed city view

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

TASTE

Type of cuisine: International

The Hotel's restaurant located on the 6th floor serves buffet breakfast and American breakfast ranging from international flavour to local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

LE BAR offers light breakfast options from 4 to 6.30 A.M. plus round the clock snack service. Bartending service is also available from 12 P.M. to 11 P.M.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45

  • Maximum capacity: 36 people

Find out more

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,729 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,182 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Dow G. M. Couples - 21/01/2020 Confirmed reviews ALL

Great location! MTR subway station close & Ding Ding Tram in front of Hotel. Magical view of the harbor from the higher floors. Staff very friendly & helpful. Great communication with the front office about an item I left behind. Really appreciated their help. Serene park by the harbor within blocks of hotel. We will be back

Dear Dow Greg M., Thank you very much for loyalty and sharing your experience with us related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, view was special and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Hotel service was great

Customer review rating 4.4/5

Vincent Couples - 19/01/2020 Confirmed reviews ALL

Every thing was very good and service was very good and the room was very nice. The only thing I didnt like was the bed was too hard not comfortable to sleep. We reguested a topper but that didn't help much, I could have used 3 toppers to be comfortable. Other wise everything else was great.

Dear Vincent, Thank you very much for sharing your feedback related to your recent stay. I am delighted to see that the team did a good job in services and you like them. Regarding your feedback of the mattress, we have extra soft toppers available for guests. Please do not hesitate to contact Housekeeping team and we will make the bed softer for you. Thanks again sharing your experience with us. We hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Overall a really good accommodation

Customer review rating 4.4/5

B L. Solo - 19/01/2020 Confirmed reviews ALL

I was very pleased with my accommodation at the Hotel IBIS in Central /Sheung Wan. I am surprised they put Central in the name as it is in Sheung Wan and about a 10 minute walk to Central. The service was very good and the place was tidy and room set up was good. However, the bed was really hard. There was an option to have a mattress topper but that hardly did anything. Good to have free bottled water and a water machine down in the lobby where you can fill up the bottles when empty. Also, loved the work they are doing for the environment.

Dear B L., Thank you for your loyalty and comprehensive review related to your stay with us. It is my great pleasure to receive positive score on all of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and cleanliness was shared with the team so as to give them motivation. Regarding your feedback of the mattress, we have extra soft toppers available for guests. Please do not hesitate to contact Housekeeping team and we will make the bed softer for you. Besides, I am glad that you like the water machine and thank you for your support to environment protection. Thanks again sharing your experience with us and we look forward to be at your services again soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Almost Perfect

TripAdvisor rating 4.0/5

swin89 Business - 19/01/2020 TripAdvisor review

Would be much better without any Rioters matters. And taxi driver need to be more honest. One difficulty, people can not speak English & Chinese, they mostly speak Cantonese. Difficult to communicate or bargaining. Lots of foods, easy shopping, easy transportation, near Ferry terminal to Macau.

Great value

TripAdvisor rating 4.0/5

Lesley F Family - 19/01/2020 TripAdvisor review

The Ibis is my choice whenever I am in HK. The location is very handy and great to be in a 'local' part of the city but still very close to the cbd and the luxury shops. Rooms are clean and housekeeping is very good.

Great location and good rooms

Customer review rating 4.4/5

Lydia Couples - 16/01/2020 Confirmed reviews ALL

Check in was quick, we were offered an upgrade to a studio room by email, I asked about that and yes we could have one, at a better rate than was offered in the email! My husband asked about a harbour view but there were none available in a studio however the young man asked if we would like a high floor. We were allocated the top floor! Super view over the city, as we arrived in the dark it was a stunning view. The room was spotless. The extra space of the studio was worth the extra money. The mattress was firm to say the least but a notice offered a topper and it came within 10 minutes of us asking (even in the evening). Breakfast was a buffet and something for everyone. Room cleaning great , room was serviced well. The location is great. On the route H2 of the free shuttle from the express airport train station “Hong Kong”. Several public buses pass the hotel as does the tram. Cafe under hotel does good specials and a happy hour. Several convenience stores nearby and a smashing bakery! My only criticism is the porter didn’t offer to help us with our cases. He held the door open but let me struggle in one of the cases and my husband managed the other. The cases fell off the trolley but still he didn’t help. Actually the luggage trolleys were useless. Too small. We would choose this hotel again when in Hong Kong.

Dear Lydia, Thank you for your loyalty and comprehensive review related to your stay with us. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas. Your acknowledgement, especially about the Front Desk staff and room cleanliness were shared with the team, so as to give them motivation for keeping the improvement. However, it is sorry about the luggage assistance issue. Your note is shared with concerned departments for review, and team is reminded to be more proactive in providing assistance to guests. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Warmest services

TripAdvisor rating 4.0/5

yy68nest Family - 14/01/2020 TripAdvisor review

All the staff is very helpfull. With easy access to any transportation, this hotel must be in in the first list when stay in hongkong, for leisure, business or just transit. Comfort bed and many choices of welcome drink, make ibis sheungwan hotel is the best.

Great hotel

TripAdvisor rating 4.0/5

Erton Solo travel - 14/01/2020 TripAdvisor review

It has a very convenient location close to two subway stations and only a 3 mins walk to airport bus stop. Rooms are comfortable and quiet, it was one of the vey few times that i did not need earplugs while sleeping. Very good buffet breakfast, fast wifi. Complimentary late check-out a nice extra. Highly recommended.

Great location & Clean rooms

Customer review rating 4.4/5

Els Couples - 11/01/2020 Confirmed reviews ALL

Great location especially for airport express bus. The bed was harder than most other hotels so a bed topper was needed.

Dear Els, Thank you very much for loyalty and sharing your experience with us related to your recent stay. I am delighted to learn that you enjoyed the stay, liked our location and clean room. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your feedback of the mattress, we purchased extra soft toppers. Please do not hesitate to contact Duty Manager during your stay for any assistance or comments, so that we can rectify the issue immediately, making your stay with better experience. Thanks again sharing your experience with us. We hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Wonderful stay at ibis Central Hong Kong

Customer review rating 4.4/5

Kai W. Couples - 10/01/2020 Confirmed reviews ALL

The ibis in Sheung Wan is where you want to be. The neighborhood is close to Hong Kong station if you want to travel to all other points in Hong Kong however, Sheung Wan has some of the finest cocktail bars in the world, home to PMQ design center, many many small cute cafes and resturants that lean hipster as well as Hong Kong traditional. Also, you will be a short car ride away from Victoria Peak which is amazing as well as being very close to bus stops that can take you all the way to the new West Kawloon district or Kawloon, Mong Kok and Tsi Sha Tshui.

Dear Kai W., Thank you very much for your review related to your recent stay with us. It is thrilled to receive your full score review and learnt that you enjoyed the stay. Your positive comments were shared with the team for giving them motivation to keep the good work. We look forward to welcoming you back and make your future stays as great as previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Great location for stay in Hong Kong

Customer review rating 4.4/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

Clean, tidy room and extremely helpful staff make this basic hotel a great place to stay in central Hong Kong.

Dear guest, It is glad to see your positive feedback and commented that our hotel was a great place to stay. We are an economy brand in the group that offers the essentials for great value. It is encouraging to see that the helpfulness and friendliness of the team make you enjoyed the stay very much. It is our aim to keep improving and provide the best services for your future stays. We cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Beautiful hotel, convenient location with great staff

TripAdvisor rating 4.0/5

RosaMaria8888 Couples - 09/01/2020 TripAdvisor review

Our room has a nice view of the harbour. Staff were all friendly and helpful. The buffet breakfast had reasonable variety and the fruits were fresh. It is located close to the bus stop and walking distance to the ferries.

Dear RosaMaria8888, It is great to hear that you enjoyed your stay with us and thank you for all your positive comments especially on our view, staff, breakfast and location. As you mention we have great access to bus stations and the pier, different means of transportation available near our hotel, such as tram and MTR station are indeed convenient to reach all places worth visiting in Hong Kong. We truly value the support you have given us and we will be more than glad to welcome you back at ibis Hong Kong Central & Sheung Wan on your next visit to Hong Kong. Kind Regards, Jennifer Siu Front Office Manager

As good as I have expected from the hotel.

Customer review rating 4.4/5

David Couples - 07/01/2020 Confirmed reviews ALL

I had an enjoyable stay throughout the 18 nights and was pleased with the services provided, especially the very friendly and helpful staff.

Dear David, Thank you very much for sharing the feedback related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and the staff was shared with the team so as to give them motivation. Thanks again for your comment and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Pleasant and Convenient

Customer review rating 4.4/5

A. P. K. Couples - 06/01/2020 Confirmed reviews ALL

Easy access and good connectivity

Dear A. P K, We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, room was special and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Comfortable and helpful staff

Customer review rating 4.4/5

Tracey G. Families - 05/01/2020 Confirmed reviews ALL

Good location Comfortable bed and pillows Helpful staff Clean but drainage in bathroom was sluggish

Dear Tracey G., We very much appreciate your comments regarding your recent stay with us. We are glad that you enjoyed the stay overall and found that the room was clean and staff provided good services. However, please accept my apologies regarding the shower drainage. Concerned department heads were addressed of your comments and will take appropriate measures to improve the quality. Thanks for bringing our attention to the issue. Thanks again for your comments and we hope that you will give us another chance to serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Convenient, Cost-effective, Quality and Friendly

Customer review rating 4.4/5

Nitin D. Friends - 05/01/2020 Confirmed reviews ALL

The title of my feedback says it all! Right in the heart of Sheung Wan on Hong Kong Island, this is the place to stay at for: Convenience: Walking distance to train, bus, ferry, shopping, restaurants, and airport transfers. Cost-effective: Although we paid a little high (later the prices dropped), with full breakfast, it was very cost effective. Quality: Clean, big enough rooms and good size bathrooms Friendly: All the staff was extremely friendly - Zachary is especially good!

Dear Nitin D., Thank you very much for your loyalty and feedback related to your recent stay. It is honoured to learn that you had a great experience and gave full score for the previous stay. Your acknowledgement was shared with the team so as to give them motivation to keep the good work. We thanked again for the positive review and cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Gooooooood

Customer review rating 4.4/5

Ryan Solo - 03/01/2020 Confirmed reviews ALL

Goooooooooooood

Dear Ryan, Thank you for your loyalty and comprehensive review related to your stay with us. It is thrilled to receive your full score review and learnt that you enjoyed the stay. Your positive comments were shared with the team for giving them motivation to keep the good work. We look forward to welcoming you back and make your future stays as great as previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Very nice

Customer review rating 4.4/5

Sandy T. Couples - 03/01/2020 Confirmed reviews ALL

Very clean environment. However, we are 2 customers to live that room, and there is only 1 toothbrush. Also, I think there are lack of tv programs. If I want to watch besides of TVB, the other programs are not clear and low quality. Please change the TV.

Dear Sandy T., Thank you for your positive feedback related to your stay and you found the stay better than expected. At ibis, we provided we offer an economic product with the best service and as such we do not offer the full range of amenities in the room, however most items are available on request from our housekeeping team. We offers the essentials for great value. Regarding the TV programs, we have contacted our supplier to check the quality accordingly. Thanks for sharing your review with us, so that we can keep improving and make your future stays to be perfect. We cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Memorable experience and comfortable

Customer review rating 4.4/5

Jess Friends - 02/01/2020 Confirmed reviews ALL

- having a nice view and comfortable place - Nice staff at front desk - enjoy the late check-out, gain more time to walk around - enhance the cleaning of floor at toilet that will be better - the Mattress little hard

Dear Jess, Thank you very much for your loyalty and valuable comments related to your stay with us. I am happy to learn that your overall experience was pleasant, in particular liked the friendliness of the staff. Your comments were shared with the team and we all felt motivated after reading it. Besides, your comment for room & bathroom cleanliness was noted and our Housekeeping team will take appropriate measure to improve the quality. Regarding the mattress, our Housekeeping team can assist to make the bed softer for your future visits. Thanks again for your positive feedback and we look forward to serving you soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good service and a comfortable hotel

Customer review rating 4.4/5

Stephen Families - 30/12/2019 Confirmed reviews ALL

A clean, comfortable and not expensive hotel, the concierge provides good service and is helpful. Hotel has good access to transit like MTR (10 minutes walk), and tram. The hotel shuttle bus goes forth and back to the Airport Express station that is so easy to airport. I will stay the hotel again when I visit Hong Kong next time.

Dear Stephen, Thank you very much for your loyalty and sharing the experience with us related to your recent stay. I am excited to know that you enjoyed the overall experience and found it comfortable. I will share your positive comments, especially the kind remarks of helpfulness and cleanliness with the team so as to give them motivation. Thanks again for your comments. We will keep improving and hope to welcome you back again Kind regards, Jennifer Siu (Ms) Front Office Manager
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