ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.6/5 145 reviews

ibis Hong Kong Central & Sheung Wan - Image 1
ibis Hong Kong Central & Sheung Wan - Image 2
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Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

Our accommodation(s)

Book this hotel
Room 1

Typical old town street in Sheung Wan can be discovered from the large bay windows of City View Rooms with 3-metre high ceiling and timber flooring, creating spaciousness and homey experiences to our guests.

  • Views:

    City View

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 3 pers. max
  • 17 / 182 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View

Harbour View Room offers stunning view of Hong Kong's iconic Victoria Harbour with beautiful skyline as well as a modern and inviting feel with large bay windows and timber flooring in room.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Harbour View Room offers stunning view of Hong Kong's iconic Victoria Harbour with beautiful skyline as well as a modern and inviting feel with large bay windows and timber flooring in room.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

The high-floor Superior Harbour View Room offers unparalleled views. Floor-to-ceiling corner bay windows showcases expansive views of Victoria Harbour and the Hong Kong skyline. Modern décor and timber floors complete the exclusive experience.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Family Rooms - with queen-size bed room connecting to single beds room offers ultimate convenience to family. Splendid harbour view is still available in the room for the whole family to enjoy together.

  • Views:

    Harbour view

Max. number of persons
5
Area
From 34 / 365 sq ft

Bedding

Queen size bed(s) x1

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Chinese decorations set amid early 80s of Hong Kong, bringing our guests an interesting time travel journey. The photos are for reference only. The Hotel reserves the right to make changes to the product described without prior notice.

  • Views:

    City View

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

The cozy room features a tasteful blend of soothing colors and soft lighting. The well-equipped amenities include charging ports, a window-side table, large storage space will make you feel right at home.

  • Views:

    City View

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Surrounding with various sea creatures, our guests will be taken under the sea and be soaked in a world of peace and tranquility. The photos are for reference only. The Hotel reserves the right to make changes to the product described without prior notice

  • Views:

    Harbour view

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

A cosy Nailong-themed hideaway where little imaginations run wild, with playful décor, tent, children's bathrobe and slippers, plus plush toys, play mat and more, all in a bright 25 sqms studio, available for a limited time only.

  • Views:

    City View

Max. number of persons
3
Area
From 25 / 269 sq ft

Bedding

Queen size bed(s) x1

The contemporary 25 m² (270 sq.ft.) studio room features one queen-size bed, timber flooring, 3m high ceiling and wonderful views of the peak. Roll-away bed can be provided for this room type with additional charge.

  • Views:

    City View

Max. number of persons
4
Area
From 25 / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Drink vending machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
HONG KONG
Hong Kong SAR, China

GPS:22.287697, 114.147558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 550 rooms
  • 12 rooms for people with reduced mobility
  • 32 connecting rooms
  • 550 non-smoking rooms
  • 32 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

4 Meeting rooms

Well-being

Fitness Centre

  • On site

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Cooking style
International
Chef name
Rick Kwan
Capacity
100
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Located adjacent to the Reception on the 5th floor, LE BAR offers cozy environment amid an open ambience where guests can unwind and socialize in pleasure and leisure. LE BAR offers light breakfast, lunch, tea, à la carte dishes, and bartending service.

Breakfast styles ranging from international flavour to local specialties are served amid the casual dining vibe at TASTE, where guests indulge in global taste of great value for money.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  145 reviews

Customer review rating 4.0/5

Darmawan M. Couples - Confirmed reviews ALL

Dear Mr. Darmawan, Thank you for taking the time to share your experience with us. It is great to know that you found the room clean and comfortable, while our strategic location and reasonable rates added convenience to your stay. We are also glad that the quick and seamless check-in process made your arrival hassle-free. Your kind feedback is greatly appreciated and will be shared with our team. Thank you for your loyalty and continued support. We look forward to welcoming you back and making your next stay equally comfortable. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Chan S. M. S. Families - Confirmed reviews ALL

Dear Ms. Chan, Thank you for taking the time to share your kind comments about your recent stay with us. It is wonderful to hear that you found our team helpful and friendly, appreciated the beautiful views from your room, and found our hotel to offer good value for your stay. We are glad that these aspects contributed to a comfortable and enjoyable experience during your visit. Your kind words are greatly appreciated and will be shared with our team as encouragement. We truly value your support and look forward to welcoming you back for another pleasant stay. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.0/5

Binsalamah T. Families - Confirmed reviews ALL

Dear Mr. Binsalamah, Thank you very much for your loyalty and for sharing your comments about your recent stay with us. We are glad to know that you found your stay convenient and worthwhile, and that our reservation service and pre‑arrival arrangements met your expectations. We would also like to acknowledge Michael from our Reservation Desk, whose exceptional service and attention to detail contributed to your positive experience. Your recognition of his efforts is greatly appreciated and will be shared with him, as it encourages our team to continue providing seamless and attentive service. We truly value your support and hope to have the pleasure of hosting you again soon, ensuring your next stay is just as memorable. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Lim S. P. Solo - Confirmed reviews ALL

Dear Mr. Lim, Thank you very much for sharing your thoughts on your recent stay with us. We greatly value your recognition of our convenient location and the efforts of our team in assisting with your early flight arrangements. We also acknowledge your comments regarding the bed quality. Your feedback has been passed along to the relevant department heads for review, as it helps us identify opportunities to enhance the comfort of our accommodations. Your appreciation of our staff’s support is truly meaningful and will be shared with them, as it encourages us to continue delivering attentive service. We truly value your support and will be ready to make your next visit even more rewarding. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Jiang T. Business - Confirmed reviews ALL

Dear Mr. Jiang, Thank you for being a frequent visitor and for sharing such heartfelt feedback about our team. It is especially meaningful to know that the service and care of our colleagues are among the reasons you continue to return. We truly appreciate your kind recognition of Alex and Peter at the restaurant, as well as Quinn and Rocky at reception, for their wonderful service and thoughtful attention. We are equally grateful for your kind mention of Clement, Marco, and the many other team members who have contributed to making your stays enjoyable. Your kind words will be shared with the entire team as a wonderful encouragement. As a valued returning guest, we sincerely appreciate your loyalty and continued support, and look forward to welcoming you back again soon. Best regards, Jennifer Siu Assistant General Manager

Dear Mr. Darmawan, Thank you for taking the time to share your experience with us. It is great to know that you found the room clean and comfortable, while our strategic location and reasonable rates added convenience to your stay. We are also glad that the quick and seamless check-in process made your arrival hassle-free. Your kind feedback is greatly appreciated and will be shared with our team. Thank you for your loyalty and continued support. We look forward to welcoming you back and making your next stay equally comfortable. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Chan S. M. S. Families - Confirmed reviews ALL

Staff very helpful and nice. Excellent view. Best choice for budget stay.

Dear Ms. Chan, Thank you for taking the time to share your kind comments about your recent stay with us. It is wonderful to hear that you found our team helpful and friendly, appreciated the beautiful views from your room, and found our hotel to offer good value for your stay. We are glad that these aspects contributed to a comfortable and enjoyable experience during your visit. Your kind words are greatly appreciated and will be shared with our team as encouragement. We truly value your support and look forward to welcoming you back for another pleasant stay. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.0/5

Binsalamah T. Families - Confirmed reviews ALL

Exceptional Reservation Service and pre-arrival arrangement..

Dear Mr. Binsalamah, Thank you very much for your loyalty and for sharing your comments about your recent stay with us. We are glad to know that you found your stay convenient and worthwhile, and that our reservation service and pre‑arrival arrangements met your expectations. We would also like to acknowledge Michael from our Reservation Desk, whose exceptional service and attention to detail contributed to your positive experience. Your recognition of his efforts is greatly appreciated and will be shared with him, as it encourages our team to continue providing seamless and attentive service. We truly value your support and hope to have the pleasure of hosting you again soon, ensuring your next stay is just as memorable. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Lim S. P. Solo - Confirmed reviews ALL

Overall great for the price point with good location. In addition, team were very accomodating when I flagged I had an early flight in which was much appreciated. Bed quality is manageable but could be improved.

Dear Mr. Lim, Thank you very much for sharing your thoughts on your recent stay with us. We greatly value your recognition of our convenient location and the efforts of our team in assisting with your early flight arrangements. We also acknowledge your comments regarding the bed quality. Your feedback has been passed along to the relevant department heads for review, as it helps us identify opportunities to enhance the comfort of our accommodations. Your appreciation of our staff’s support is truly meaningful and will be shared with them, as it encourages us to continue delivering attentive service. We truly value your support and will be ready to make your next visit even more rewarding. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Jiang T. Business - Confirmed reviews ALL

I am a frequent visitor mostly because of the great services and wonderful team at IBIS central - they go out of their way to make sure I have a good time each time I am here.

Dear Mr. Jiang, Thank you for being a frequent visitor and for sharing such heartfelt feedback about our team. It is especially meaningful to know that the service and care of our colleagues are among the reasons you continue to return. We truly appreciate your kind recognition of Alex and Peter at the restaurant, as well as Quinn and Rocky at reception, for their wonderful service and thoughtful attention. We are equally grateful for your kind mention of Clement, Marco, and the many other team members who have contributed to making your stays enjoyable. Your kind words will be shared with the entire team as a wonderful encouragement. As a valued returning guest, we sincerely appreciate your loyalty and continued support, and look forward to welcoming you back again soon. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.0/5

Jeong M. Business - Confirmed reviews ALL

Pillow and bed sheet had VERY strong detergent smell.

Dear Ms. Jeong, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn that the detergent smell from the pillow and bed linen affected your comfort during your stay. We understand that a fresh and comfortable sleeping environment is an important part of a pleasant hotel experience, and we regret that we did not meet your expectations in this regard. Your comments are important to us, and we will share them with our Housekeeping team for further review and attention. We sincerely appreciate you bringing this matter to our attention and hope to provide you with a more comfortable and enjoyable experience during your next stay. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Hurrell M. Couples - Confirmed reviews ALL

This ibis hotel is well worth considering. Taxi service to front door; tram; buses and MTR all very close by; walk or run to above street walkway all the way into Central with good views of Victoria Harbour. This is a good budget ibis hotel with friendly and helpful staff - definitely worth repeat visits. Breakfast caters to both local and overseas guests and meals are also served in their restaurant.

Dear Ms. Hurrell, Thank you for returning to ibis Hong Kong Central & Sheung Wan and for sharing your kind feedback with us. We are glad that you continue to enjoy our convenient location and the harbour views from your room. It is equally rewarding to know that our team’s friendly service, as well as our breakfast and dining offerings, have contributed to your enjoyable stays. As one of our valued loyal members, we truly appreciate your continued trust and support. We look forward to welcoming you back again and making each stay a memorable one. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Dragoev V. Families - Confirmed reviews ALL

The hotel is perfectly located for visitors of Hong Kong. There a number of tram, bus and metro stops nearby which connect you with any point in the city. At the same time you can enjoy a great walk to the main island center and all notable popular places around. The accomodation and the room amenities are enough for one to rest before jumping again in the city. The hotel staff is welcoming, helping and attentive.

Dear Mr. Dragoev, Thank you for taking the time to share your experience following your recent stay at ibis Hong Kong Central & Sheung Wan. It is wonderful to hear that our central location made it convenient for you to explore Hong Kong, with easy access to public transportation and the city’s attractions. We are equally grateful for your kind recognition of our team’s warm and attentive service. Your feedback means a great deal to us and will certainly be shared with our colleagues. We also sincerely appreciate your loyalty and look forward to welcoming you back on your next visit to Hong Kong. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Li C. T. Business - Confirmed reviews ALL

It was a very pleasant stay. The location was really good and I can access Hong Kong with ease. It was really busy at the front desk, but I can see your staff tried their very best to accommodate my request. Special thanks to Alex Tam at the front desk in helping me with checking in and other requests. He was really helpful and allowed me to focusing on enjoying my time here.

Dear Mr. Li, Thank you for your continued loyalty and for taking the time to share your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient and service was great. Your kind recognition of Alex from our Front Office team is especially appreciated. We are pleased to know that his attentive and friendly service helped make your check-in and overall stay smooth and enjoyable. Your compliments have been shared with Alex, and I am sure they will be a great source of encouragement to him. Thank you once again for your continued support. We truly appreciate your trust in us and look forward to welcoming you back in the near future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Leung W. K. Solo - Confirmed reviews ALL

I enjoyed a seamless check in process with prompt and courteous service s. The room was clean and ready for comfortable occupancy. Breakfast spread provided a decent range of options with timely refills of various popular dishes.

Dear Mr. Leung, Thank you very much for your continued loyalty and for taking the time to share your wonderful feedback following your recent stay. We are delighted to learn that you enjoyed another pleasant stay with us. It is wonderful to know that you appreciated our attentive service and the comfort of your room. We are especially pleased that Chris, Alex, and Peter made you feel genuinely welcomed back. Your kind recognition has been shared with them, and I am certain it will be a great source of encouragement to the team. Thank you once again for your continued support. We sincerely look forward to welcoming you back for another comfortable and memorable stay in the near future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Jiang T. Business - Confirmed reviews ALL

Really enjoyed my time here - good location, good room, excellent services from Clement, Marco and many others in the team. Will visit again.

Dear Mr. Jiang, Thank you for taking the time to share your feedback and for choosing to stay with us. We are delighted to know that you enjoyed our convenient location, comfortable room, and the service provided by our team. Your special recognition of Clement and Marco is greatly appreciated, and we will be sure to share your kind comments with them. At the same time, we sincerely apologize for the less positive experience you encountered in our restaurant. We appreciate you bringing this matter to our attention, and your feedback has been shared with the relevant department for review and improvement. Thank you again for your valuable comments and for your loyalty as an ALL Platinum member. We look forward to welcoming you back on your next visit to Hong Kong. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.0/5

Bansal R. Couples - Confirmed reviews ALL

Hotel was well located with easy access to bus , trams and metro station. Also stores like Starbucks , 7/11 and currency exchanges were just located in 100m radius.

Dear Mr. Bansal, Thank you for taking the time to share your feedback and for your continued loyalty as an ALL Gold member. We are truly grateful that you chose to stay at ibis Hong Kong Central & Sheung Wan during your visit to Hong Kong. We are delighted to learn that you had an enjoyable stay with us and that our hotel's location contributed positively to your overall experience. As we strive to provide our guests with a comfortable and convenient stay, it is always rewarding to receive such encouraging comments. Your support and recognition mean a great deal to our team, and we sincerely appreciate your recommendation. Thank you once again for your comments and we look forward to welcoming you back in the near future for another pleasant stay. Best Regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Ramawwamy S. A. Couples - Confirmed reviews ALL

the hotel is well located- tram, bus and Macau ferry at walking distance. the breakfast was satisfying and reception as well as the housekeeping staff were very helpful. rooms are small, but neat and functional.one suggestion to the management would be to provide drinking water in the room or at least on each floor.

Dear Mr. Ramawwamy s., Thank you for taking the time to share your valuable feedback following your recent stay with us. We are thrilled to know that you enjoyed our convenient location. It is also a pleasure to hear that you were satisfied with our breakfast and that both our Reception and Housekeeping teams provided helpful and attentive service throughout your stay. Your kind comments will certainly be shared with our team, as they serve as great encouragement for us to continue delivering excellent service. We also appreciate your suggestion regarding the provision of drinking water. Guest feedback is invaluable to us, and your comments have been noted for consideration as we continuously look for ways to enhance our guests' experience. Thank you once again for choosing our hotel. We truly appreciate your support and look forward to welcoming you back on your next visit to Hong Kong. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Uy J. Families - Confirmed reviews ALL

Mr Alex gave us a beautifully furnished harbourview twin room on the 29th floor. We had a very diverse breakfast and enjoyed it tremendously. Each of my family had something they like in the breakfast spread. 1minute walk from the hotel is the famous yum cha place. And 2 minute walk away is the tram. We took the A11 bus from HK International airport to arrive at the bus ferry station. And immediately there are taxis to bring us 4 minutes to Ibis Central and Sheungwan.

Dear Ms. Uy, Thank you for choosing to stay with us and for sharing your wonderful review. We are thrilled to know that you and your family had such a pleasant experience during your stay. It is wonderful to hear that you enjoyed your Harbour View Room and that our breakfast selection catered to everyone's tastes, making each morning an enjoyable start to your day. We are equally pleased that our central location made it easy for you to discover Hong Kong, with convenient access to local dining, public transportation, and the airport. It is always rewarding to know that our location enhances our guests' travel experience. We would also like to thank you for your kind recognition of Alex. He will be delighted to know that his thoughtful room arrangement helped make your family's stay even more comfortable and memorable. We will certainly pass along your compliments to him. It was a pleasure to have you and your family as our guests. We sincerely appreciate your recommendation and hope to welcome you back on your next visit to Hong Kong. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Chou C. H. Business - Confirmed reviews ALL

I enjoyed my stay at the hotel. I had a meeting upon my arrival and was rushing to head out. The staff was very accommodating and friendly in every way.

Dear Mr. Chou, Thank you very much for taking the time to share your kind feedback. We are delighted to learn that you enjoyed your stay with us. It is especially rewarding to know that our team was able to assist you upon your arrival and provide the friendly, attentive, and accommodating service that helped make your stay more comfortable. We understand how important it is for our guests to have a smooth and stress-free experience, particularly after a busy journey. Your generous comments will be shared with our team, as they are a great source of encouragement and inspire us to continue delivering exceptional hospitality. Thank you once again for choosing our hotel. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Chew S. K. L. Business - Confirmed reviews ALL

Excellent

Dear Mr. Chew, Thank you for your continued loyalty and for taking the time to share your feedback with us. We are delighted to know that you found our hotel to be well located and comfortable. It is truly an honor to be your preferred choice whenever you visit Hong Kong, and we sincerely appreciate your continued trust and support. Your loyalty means a great deal to us, and we remain committed to providing you with a comfortable and enjoyable stay each time you visit. We look forward to welcoming you back again soon. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Januszewski A. S. Solo - Confirmed reviews ALL

I had a great stay. The hotel is in an excellent location, very convenient for Hong Kong Island and close to the ferry terminal. I usually stay here whenever I am in Hong Kong, and it continues to be a very reliable choice. Although it is technically a 3-star hotel, the rooms offer a high level of comfort and the overall experience feels above that rating. The staff were attentive, friendly and very professional throughout my stay. Even while the hotel appeared to be operating at full capacity, the quality of service did not feel diminished. Overall, this is a very comfortable, well-located hotel with excellent staff, and I would happily stay here again.

Dear Dr. Januszewski, Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a great stay and that our convenient location, close proximity to the ferry terminal, and easy access to Hong Kong Island contributed to an enjoyable experience. It is especially rewarding to know that we continue to be your preferred choice whenever you visit Hong Kong. Your kind comments regarding the comfort of our rooms and the overall experience exceeding expectations for a 3-star hotel are truly appreciated. We are also pleased to learn that our team's attentiveness, friendliness, and professionalism left a positive impression on your stay. We would especially like to thank you for recognizing Chris and Handrick. They will be delighted to know that their helpfulness, willingness to accommodate your requests, professionalism, and friendly approach contributed to making your stay even more pleasant and memorable. Maintaining a high level of service, even during periods of high occupancy, is something we continuously strive for, and your recognition of our efforts means a great deal to us. Thank you once again for your loyalty, support, and recommendation. We sincerely look forward to welcoming you back on your next visit to Hong Kong. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Maharaj N. Solo - Confirmed reviews ALL

When I arrived, the check-in staff assisted me with early check in and late checkout as per my benefits, and explained to me any issues with the room (a yellow window). The room was ready, comfortable, and as advertised

Dear Mr. Maharaj, Thank you for your loyalty and for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you had a great stay and that our Front Office team was able to assist you in enjoying your membership benefits. It is also pleasing to know that the room was ready upon your arrival and met your expectations in terms of comfort and overall condition. At the same time, we regret to learn that the Wi-Fi service did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your feedback has been shared with our IT team for review as we continue to improve our facilities and services. Thank you once again for your valuable feedback and continued support. We greatly value your patronage and look forward to welcoming you back for another enjoyable stay in the near future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Li C. T. Business - Confirmed reviews ALL

It was a great stay at a very convenient location. Thanks to Kendrick and Haword at the reception who helped a lot throughout my stay. It was the staff who makes this Ibis different.

Dear Mr. Li, Thank you for your continued loyalty and for your valuable feedback regarding your recent stay with us. We are grateful to know that you had a very comfortable stay and enjoyed our convenient location. Most importantly, we are pleased to know that the service provided by our team contributed positively to your experience. Your special recognition of Handrick and Howard is truly appreciated. We will be delighted to share your kind compliments with them, as it will certainly serve as great encouragement for them to continue delivering exceptional service to our guests. It is especially rewarding to hear that it was our staff who made your stay at ibis different and memorable. Comments such as yours inspire us to continue striving for excellence in everything we do. Thank you once again for your valuable feedback and continued support. We greatly value your patronage and look forward to seeing you again soon. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Nugraha A. Families - Confirmed reviews ALL

The staff very helpful n kind, but i think u should add more dispenser minimal one in every floor

Dear Mr. Nugraha, Thank you very much for sharing your wonderful feedback and for giving us a perfect score following your recent stay at ibis Hong Kong Central & Sheung Wan. We are delighted to know that you enjoyed our convenient location and that our team made a positive impression with their helpful and kind service. Your kind words will certainly be shared with the team as encouragement. We also appreciate your valuable suggestion regarding adding more dispensers on each floor. Guest feedback like yours is very important to us, and we will review this with the relevant team as we continuously look for ways to improve our facilities and enhance guest comfort. Thank you once again for your support and recommendation. We truly look forward to welcoming you and your family back in the near future. Best regards, Jennifer Siu Assistant General Manager

Other web-users rate our hotel

  • 3,616 reviews 9.4/10 Location
  • 3,477 reviews 6.7/10 Room
  • 2,027 reviews 8.6/10 Service
  • 56 reviews 7.6/10 WiFi
  • 1,222 reviews 7.6/10 Cleanliness
  • 755 reviews 7.5/10 Breakfast
  • 45 reviews 2.9/10 Wellness Area

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