ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.4/5 159 reviews

Best price
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No 28 Des Voeux Road West, Sheung Wan, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

Our accommodation(s)

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
0 HONG KONG
Hong Kong SAR, China

GPS:22.287697, 114.147558

Telephone
Fax +852 2252 2900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  159 reviews

TripAdvisor Rating  4.0/5  4,496 reviews

Certificate of excellence 2024

Good time

TripAdvisor rating 5.0/5

예슬 윤 TripAdvisor review

So clean and practical system And the crew name is Sarah, she’s so kind and professional. It is located close to the station, so it has good access wherever you go and is suitable for traveling because there are many restaurants nearby. thank you, good service.

Many Cons. Hardly any Pros.

TripAdvisor rating 3.0/5

Joy L Business - TripAdvisor review

Very basic 3 star. Polite front desk. Fairly powerful shower. Extremely bright white light in bathroom. Totally no frills. Suggest to IBIS front desk that if they know a guest is first time at Ibis, to allocate a slightly less jaded room where possible. First impressions do count. It's my first time staying in an IBIS. I do not recommend this unless the pricing is sgd 130 or below. Not worth paying any more. Cons of which many: 1. I was checked in after 10pm as a solo lady traveller, in a room which was far from the lift. 2. The ambience is very jaded. The shower tiles have missing grouting. 3. Beds are extremely uncomfortable. It seems most ppl request for an extra mattress topper which predictably was not available. I have to wait. I'm here only two nights. One sleepless night if not two. 4. No toiletries except for a 3 in one soap shampoo. No drinking water in room. Water cooler is on checkin floor. 5. No USB point. So bring your own toiletries & USB plug. 6. TV volume is set max at low. Presumably because of the thin walls. Apparently it can be adjusted. We shall see. 7. Walls are think. Can hear neighbours talking. That's why tv volume is set low at max, I suppose. 8. Notice about in room pest control. I smell chemical odour in room which front desk said "no chemical". But I smell it. 9. Noisy aircon. Even in Low fan. 10. Overall first experience of this IBIS is very poor. How ppl highly rate it is beyond me. May be the long term ACCOR members rating highly for the Club rooms.

Best Stay at a Good Price

Customer review rating 5.0/5

Srinivas S. Business - Confirmed reviews ALL

As is the case with all Ibis Hotel, we chose this prperty owing to it's price and central location. With 2 Metro Stations just 10 minutes away by walk, this hotel is very well connected to the res tof Hong Kong. For people who don;t want to walk, a tram stop is just outside the hotel. The hotel has been maintained well and the housekeeping staff ensure that the rooms are cleaned and kept tidy. Altogether a very memorable stay.

Dear S. Srinivas , We very much appreciate your comments regarding your stay at the ibis Hong Kong Central & Sheung Wan. It is always a pleasure to receive positive feedback in most area. We thank you for your comments as they are indeed beneficial in supporting our improvement. Also I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Hotel Operations Manager

Dissatisfied. Worse than many Airbnb

Customer review rating 0.5/5

Goh Friends - Confirmed reviews ALL

Faucet leaking, lifts not coordinated ,not all lifts reach ground floor, and no indication which lifts reach ground floor,

Dear Goh, Thank you for taking the time to tell us about your experience at the ibis Hong Kong Central & Sheung Wan. It is regretted to learn that your experience did not meet your expectations. Regarding the comment about lifts arrangement, due to construction restrictions, we are temporarily unable to make changes, but we have placed some signs in the lift for reducing complication. We are sorry for the inconvenience due to water leaking of faucet in room. Please be assured that we have promptly addressed the problem by professional maintenance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Jennifer Siu (Ms) Hotel Operations Manager

Bang for the buck

TripAdvisor rating 5.0/5

ingelingel TripAdvisor review

We stayed for 3 nights early November 2024. As we arrived with an early morning flight, we were not counting on getting a room until in the afternoon. However, Clement at the Frontdesk most kindly helped us to a room in the morning hours, which we had not expected. This made it possible to catch up on sleep for a couple of hours before going out on the town. Thanks! This is our fourth visit here since 2015. Why do we keep coming back? - Location is brilliant with a great view over the harbour (do pay the tiny extra to get a room facing the harbour, it is so worth it). MTR is just a couple of minutes away, taxis are available just outside with the fare to Central commonly not exceeding the base cab fee (November 2024 this is 29 HKD). - The service level is quite high. For instance, we wanted a topper to our bed. One phone call taking less than a minute, and soon staff arrived and put the topper in place and made the bed again. - Staff is very friendly, the staff doing the rooms very service minded and friendly. - Rooms are bright and clean. We noticed that some wear and tear is becoming visible, but apart from that, everything was great. In short - given the amount you pay, you get very much for the money. Unless you are looking for a luxury stay, we can wholeheartedly recommend this hotel. If you're on a budget, you'll love it.

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Other web-users rate our hotel

  • 3,601 reviews 9.3/10 Location
  • 3,513 reviews 6.7/10 Room
  • 2,195 reviews 8.4/10 Service
  • 56 reviews 9.1/10 WiFi
  • 1,300 reviews 7.5/10 Cleanliness
  • 497 reviews 7.2/10 Breakfast
  • 38 reviews 2.9/10 Wellness Area
  • 35 reviews 7.5/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.