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ibis Hong Kong Central & Sheung Wan Hotel 3 stars

TripAdvisor rating 4.0/5 4,178 reviews
ibis Hong Kong Central & Sheung Wan
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Hotel extras

  • Breathtaking Harbor View

  • Easy access to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Airport Express Shuttle Bus (H2). Connection with High Speed Rail by MTR or with Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West
Sheung Wan

hong kong
hong kong sar, china

Tel: +85222522929

Fax: (+852)22522900

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITYBUS :   E11 Macau Ferry, Connaught Road Cntl

  • CITYFLYER :   A11 Macau Ferry, Connaught Road Cntl

  • MTR :   Island Line Sheung Wan Station (Exit C)

  • Tram (Ding Ding) :   Eastbound Queen Street

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS :22.287697, 114.147558

Our accommodations

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Standard 1 queen bed city view

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 single beds City View

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 1 queen bed harbour view

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 Single Beds Harbour View

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room 1 queen bed 2 single beds

  • Max. number of persons: 5
  • Area: From 34m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Ana: Old Hong Kong Room / queen room

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Chris: Chinese Wedding / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Courtney: Under the Sea / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Studio room 1 queen bed city view

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

TASTE

Type of cuisine: International

The Hotel's restaurant located on the 6th floor serves buffet breakfast and American breakfast ranging from international flavour to local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

LE BAR offers light breakfast options from 4 to 6.30 A.M. plus round the clock snack service. Bartending service is also available from 12 P.M. to 11 P.M.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 45 m²

  • Maximum capacity: 36 people

Find out more

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,703 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,178 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Warmest services

TripAdvisor rating 4.0/5

yy68nest Family - 14/01/2020 TripAdvisor review

All the staff is very helpfull. With easy access to any transportation, this hotel must be in in the first list when stay in hongkong, for leisure, business or just transit. Comfort bed and many choices of welcome drink, make ibis sheungwan hotel is the best.

Great hotel

TripAdvisor rating 4.0/5

Erton Solo travel - 14/01/2020 TripAdvisor review

It has a very convenient location close to two subway stations and only a 3 mins walk to airport bus stop. Rooms are comfortable and quiet, it was one of the vey few times that i did not need earplugs while sleeping. Very good buffet breakfast, fast wifi. Complimentary late check-out a nice extra. Highly recommended.

Great location for stay in Hong Kong

Customer review rating 4.4/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

Clean, tidy room and extremely helpful staff make this basic hotel a great place to stay in central Hong Kong.

Dear guest, It is glad to see your positive feedback and commented that our hotel was a great place to stay. We are an economy brand in the group that offers the essentials for great value. It is encouraging to see that the helpfulness and friendliness of the team make you enjoyed the stay very much. It is our aim to keep improving and provide the best services for your future stays. We cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Beautiful hotel, convenient location with great staff

TripAdvisor rating 4.0/5

RosaMaria8888 Couples - 09/01/2020 TripAdvisor review

Our room has a nice view of the harbour. Staff were all friendly and helpful. The buffet breakfast had reasonable variety and the fruits were fresh. It is located close to the bus stop and walking distance to the ferries.

Dear RosaMaria8888, It is great to hear that you enjoyed your stay with us and thank you for all your positive comments especially on our view, staff, breakfast and location. As you mention we have great access to bus stations and the pier, different means of transportation available near our hotel, such as tram and MTR station are indeed convenient to reach all places worth visiting in Hong Kong. We truly value the support you have given us and we will be more than glad to welcome you back at ibis Hong Kong Central & Sheung Wan on your next visit to Hong Kong. Kind Regards, Jennifer Siu Front Office Manager

As good as I have expected from the hotel.

Customer review rating 4.4/5

David Couples - 07/01/2020 Confirmed reviews ALL

I had an enjoyable stay throughout the 18 nights and was pleased with the services provided, especially the very friendly and helpful staff.

Dear David, Thank you very much for sharing the feedback related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and the staff was shared with the team so as to give them motivation. Thanks again for your comment and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Pleasant and Convenient

Customer review rating 4.4/5

A. P. K. Couples - 06/01/2020 Confirmed reviews ALL

Easy access and good connectivity

Dear A. P K, We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our location convenient, room was special and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Comfortable and helpful staff

Customer review rating 4.4/5

Tracey G. Families - 05/01/2020 Confirmed reviews ALL

Good location Comfortable bed and pillows Helpful staff Clean but drainage in bathroom was sluggish

Dear Tracey G., We very much appreciate your comments regarding your recent stay with us. We are glad that you enjoyed the stay overall and found that the room was clean and staff provided good services. However, please accept my apologies regarding the shower drainage. Concerned department heads were addressed of your comments and will take appropriate measures to improve the quality. Thanks for bringing our attention to the issue. Thanks again for your comments and we hope that you will give us another chance to serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Convenient, Cost-effective, Quality and Friendly

Customer review rating 4.4/5

Nitin D. Friends - 05/01/2020 Confirmed reviews ALL

The title of my feedback says it all! Right in the heart of Sheung Wan on Hong Kong Island, this is the place to stay at for: Convenience: Walking distance to train, bus, ferry, shopping, restaurants, and airport transfers. Cost-effective: Although we paid a little high (later the prices dropped), with full breakfast, it was very cost effective. Quality: Clean, big enough rooms and good size bathrooms Friendly: All the staff was extremely friendly - Zachary is especially good!

Dear Nitin D., Thank you very much for your loyalty and feedback related to your recent stay. It is honoured to learn that you had a great experience and gave full score for the previous stay. Your acknowledgement was shared with the team so as to give them motivation to keep the good work. We thanked again for the positive review and cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Gooooooood

Customer review rating 4.4/5

Ryan Solo - 03/01/2020 Confirmed reviews ALL

Goooooooooooood

Dear Ryan, Thank you for your loyalty and comprehensive review related to your stay with us. It is thrilled to receive your full score review and learnt that you enjoyed the stay. Your positive comments were shared with the team for giving them motivation to keep the good work. We look forward to welcoming you back and make your future stays as great as previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Very nice

Customer review rating 4.4/5

Sandy T. Couples - 03/01/2020 Confirmed reviews ALL

Very clean environment. However, we are 2 customers to live that room, and there is only 1 toothbrush. Also, I think there are lack of tv programs. If I want to watch besides of TVB, the other programs are not clear and low quality. Please change the TV.

Dear Sandy T., Thank you for your positive feedback related to your stay and you found the stay better than expected. At ibis, we provided we offer an economic product with the best service and as such we do not offer the full range of amenities in the room, however most items are available on request from our housekeeping team. We offers the essentials for great value. Regarding the TV programs, we have contacted our supplier to check the quality accordingly. Thanks for sharing your review with us, so that we can keep improving and make your future stays to be perfect. We cannot wait to welcome you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Memorable experience and comfortable

Customer review rating 4.4/5

Jess Friends - 02/01/2020 Confirmed reviews ALL

- having a nice view and comfortable place - Nice staff at front desk - enjoy the late check-out, gain more time to walk around - enhance the cleaning of floor at toilet that will be better - the Mattress little hard

Dear Jess, Thank you very much for your loyalty and valuable comments related to your stay with us. I am happy to learn that your overall experience was pleasant, in particular liked the friendliness of the staff. Your comments were shared with the team and we all felt motivated after reading it. Besides, your comment for room & bathroom cleanliness was noted and our Housekeeping team will take appropriate measure to improve the quality. Regarding the mattress, our Housekeeping team can assist to make the bed softer for your future visits. Thanks again for your positive feedback and we look forward to serving you soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good service and a comfortable hotel

Customer review rating 4.4/5

Stephen Families - 30/12/2019 Confirmed reviews ALL

A clean, comfortable and not expensive hotel, the concierge provides good service and is helpful. Hotel has good access to transit like MTR (10 minutes walk), and tram. The hotel shuttle bus goes forth and back to the Airport Express station that is so easy to airport. I will stay the hotel again when I visit Hong Kong next time.

Dear Stephen, Thank you very much for your loyalty and sharing the experience with us related to your recent stay. I am excited to know that you enjoyed the overall experience and found it comfortable. I will share your positive comments, especially the kind remarks of helpfulness and cleanliness with the team so as to give them motivation. Thanks again for your comments. We will keep improving and hope to welcome you back again Kind regards, Jennifer Siu (Ms) Front Office Manager

Good value and services

TripAdvisor rating 4.0/5

Journey236391 Family - 30/12/2019 TripAdvisor review

A clean, comfortable and not expensive hotel. The concierge is nice and helpful. The hot food in breakfast buffers change every day so you won’t get boring if having the breakfast in a whole week. I will stay in this hotel again when I visit Hong Kong next time.

Customer review rating 4.4/5

K. Families - 29/12/2019 Confirmed reviews ALL

Neat and clean and staff was very helpful, close to the central areas, we will be back, thanks

Dear K., Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you found the stay good value for money, the cleanliness and services were good. We will keep up the good work. We hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

6 Night Stay

Customer review rating 4.4/5

Smp Couples - 28/12/2019 Confirmed reviews ALL

This Hotel was where we had a sports meet and it ideally suited us for this purpose. It was a good location and easy access to public transport. The staff were very nice and helpful. The restaurant was pleasant we had some very nice meals. The room was quite small but it was clean. It was also great to have a Starbucks downstairs.

Dear SMP, We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive positive feedback on most of the areas. I will share your comments with our team, which will be served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will keep improving, and make your future stay to be 100/100 experience. We look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Very nice room with nice view

Customer review rating 4.4/5

Kazey Families - 28/12/2019 Confirmed reviews ALL

The room was exactly how it looked like on the website. Very clean too and nice view. I just hope that with this price, even a simple breakfast was included or welcome drinks.

Dear Kazey, Thank you very much for your loyalty and sharing your feedback with us related to your recent stay. I am happy to see that the overall experience was good, especially the cleanliness and the view impressed you. Regarding the breakfast, we are currently having a special promotion for breakfast packages where the price is only HK$1 plus 10% service charge per person per deal to have breakfast included. So you may always contact our reservation team for more options. Besides, we do provide welcome drinks to our ALL Silver or higher level members. The more you stay, the more you earn and the faster you become Silver or even higher level member. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Clean, small space

Customer review rating 4.4/5

Anonymous Friends - 27/12/2019 Confirmed reviews ALL

Was good except for little incidences where house keeping simply gave us the shampoo refill without telling us how to change it and house keeping coming in at 10am when check out time was 12pm

Dear guest, Thank you very much for your feedback related to your recent stay. I am delighted to see the overall experience met your expectation and satisfied with our room cleanliness. However, we were deeply sorry to learn about your housekeeping experience. Concerned department head was addressed of the issue. This is definitely not our usual practice and we will do an investigation for the case. Rest assured that we will look into the issue and provide more training to improve the service quality. Thanks again for your feedback and we hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager
Customer review rating 4.4/5

Anonymous Friends - 26/12/2019 Confirmed reviews ALL

Overall, it’s o.k.. The room was not however thoroughly cleaned. There were some dust on the bed sheet and some hairs of the previous guest, I guess, on the floor. The breakfast was good. The location is pretty convenient. Staff is o.k. but can be more helpful. My check -in took a bit long as another guest who came after me got checked in and went up to her room before me.

Dear Anonymous, Thank you very much for your comments related to your recent stay. I am sorry to learn that your experience did not meet your expectation, in particular room cleanliness and the check in process. Your feedback was shared with our Exeuctive Housekeeper and the Front Office team for taking follow-up action. It is advisable to let us know the issue during the stay, so that we can rectify the problem and make your stay more enjoyable. Thanks again for your feedback and we hope that you will give us another chance to serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager
Customer review rating 4.4/5

Anonymous Couples - 26/12/2019 Confirmed reviews ALL

Convenient location good value for money

Dear Guest, Thank you very much for your feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas, especially satisfied with our location. Your acknowledgement was shared with the team and we all felt motivated after reading it. Thanks again for your comments and we look forward to welcoming you back soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

Nice and clean room with very comfy bed

Customer review rating 4.4/5

Thitapas T. Business - 24/12/2019 Confirmed reviews ALL

I love the bed here and the view is quite good except the construction that is going on which block the view. The location is not too bad, 5 mins walk to subway.

Dear Thitapas T., Thank you very much for sharing the experience with us related to your recent stay. I am excited to know that you enjoyed the overall experience and found it comfortable. I will share your positive comments, especially the kind remarks cleanliness with the team so as to give them motivation. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager
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