ibis Hong Kong Central & Sheung Wan

ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.6/5 48 reviews

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Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
HONG KONG
Hong Kong SAR, China

  • AIRPORT BUS:  A11/E11 Macau Ferry, Connaught Road Cntl

  • MTR:  Island Line Sheung Wan Station (Exit C)

  • Tram (Ding Ding):  Eastbound Queen Street

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS:22.287697, 114.147558

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Our accommodation(s)

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  48 reviews

TripAdvisor Rating  4.0/5  4,228 reviews

Good stay

Customer review rating 4.0/5

David W. Couples - Confirmed reviews ALL

Pleasant

Dear David W., We very much appreciate your comments regarding your recent stay with us. We are delighted to read that you had a very good stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another enjoyable journey with us. Kind regards, Jennifer Siu (Ms) Hotel Operations Manager

NO electricity, aircon & WIFI

TripAdvisor rating 1.0/5

Yance C TripAdvisor review

Booked for 3 nights but only got informed while check-in that there would be NO electricity, aircon and WIFI in the afternoon during my stay. Unacceptable arrangement as they could have informed the guests in advance instead of the check-in moment. I only stayed for one nigth and had to find another hotel to stay after. Wasted my time on all this re-booking matter because of the fault of arranamgent.

Dear Yance C, Thank you for your comments and we regret to learn about your unpleasant experience. To ensure the safety and sustainable performance of the electricity supply of the building, we conducted the periodic electricity inspection with the support of Power Supply Company. It is sorry that the inspection was fallen into your stay period and may we offer heartfelt apologies regarding the inconvenience that it has caused you. Thank you again for your review. We truly hope you will give us another chance to welcome you in our hotel again. Kind Regards, Jennifer Siu Hotel Operations Manager

wonderful sea view

TripAdvisor rating 5.0/5

A308409Accormember TripAdvisor review

Queenie Worthy of praise is the front desk,be polite to guests.Although I booked an upgraded sea view room, the sea view is the most perfectI have stayed at IBIS Central 4 times, this time I am the most satisfied.

Dear A308409Accormember, Thank you very much for the wonderful comments and continuous support. We are happy that enjoyed the stay. Your favorable comment about our staff members, who take their roles in our industry very seriously to provide that quality customer service that our guests expect, has been passed to the Front Office team. Your kind words are a great motivation to all of us. Thank you again for choosing your stays at ibis Hong Kong Central & Sheung Wan. We all look forward to the pleasure of welcoming you back soon. Kind Regards, Jennifer Siu Hotel Operations Manager

Excellence Service and Follow up Request

TripAdvisor rating 5.0/5

DC C Business - TripAdvisor review

I would like to express my appreciation to the front desk staff Queenie and Christy. I am a regular visitor of this hotel and there was a smoke smell in my room I used to stay usually. Queenie and Christy managed an extra cleaning by an air purifier and remove the odour.

My fave hotel, it's in the attention to detail from the staff

TripAdvisor rating 5.0/5

susanZ7992JH Business - TripAdvisor review

Its so nice to come home to a freshly made bed and a clean space. Decor is elegant. The view is to die for. The big thing is the staff here that look after my every need, Anson, Stephen, Catherine on the reception.

Dear susanZ7992JH, Thank you for taking the time to share your feedback. It is thrilled to learn that you had an enjoyable stay and your acknowledgement about our staff, view from the room and cleanliness. Your kind words have been passed to the respective teams which will encourage us to strive for excellent service. As an economy hotel under Accor, ibis combines the ultimate comfort of modern and well-equipped rooms with the highest level of service. Our guests can enjoy caring staff available 24/7, best-in-class bedding, contemporary cozy rooms and feel-like-home social spaces – always at the best price. Once again, thank you for choosing ibis Hong Kong Central & Sheung Wan during your recent visit. It is great pleasure taking care of you and we all look forward to the pleasure of welcoming you back again in the near future. Kind Regards, Jennifer Siu Hotel Operations Manager

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