ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.5/5 105 reviews

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Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

Our accommodation(s)

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Room 1

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
HONG KONG
Hong Kong SAR, China

GPS:22.287697, 114.147558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  105 reviews

Customer review rating 5.0/5

Lai K. N. Q. Solo - Confirmed reviews ALL

Dear Mr. Lai, Thank you very much for your excellent review. We are truly delighted to know that you had a satisfying stay with us. We sincerely appreciate your continued loyalty to Accor and to ibis Hong Kong Central & Sheung Wan. Your trust and support mean a great deal to our team. We look forward to welcoming you back to ibis Hong Kong Central & Sheung Wan for another comfortable and enjoyable stay in the near future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 3.5/5

Teo K. T. Business - Confirmed reviews ALL

Dear Mr. Teo, Thank you very much for your loyalty and for sharing your experience with us related to your recent stay. We are happy to hear that you were satisfied with the room cleanliness and room condition. I will share your acknowledgement with the team, which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the WiFi speed, please be assured that our IT department has been informed and will follow up on this matter to improve the service. Thank you again for sharing your feedback, and we look forward to welcoming you back soon. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 1.0/5

Pothavorn T. Couples - Confirmed reviews ALL

Dear Ms. Pothavorn, Thank you for bringing this matter to our attention and for sharing your recent experience during your stay with us. We sincerely apologize for the concern and inconvenience this situation may have caused. Upon receiving your feedback, we immediately engaged our professional pest control partner to conduct a thorough inspection of the room in question. Following their assessment, no evidence of bed bugs or any other pest activity was found. We understand and appreciate your concern, and we are grateful that you took the time to inform us. Feedback such as yours is invaluable in helping us maintain the highest standards of cleanliness, hygiene, and guest comfort. Please accept our sincere apologies once again for any distress caused. We truly value your patronage and hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 5.0/5

Burden S. J. Solo - Confirmed reviews ALL

Dear Mr. Burden, Thank you for your continued loyalty and for choosing to stay with us. We truly appreciate your support, and your positive comments mean a great deal to us. While we are pleased that you had an overall enjoyable stay, we regret that the Wi-Fi did not meet your expectations. Please be assured that our IT department has been informed and will follow up on this matter to improve the service. Thank you once again for your valuable feedback. We look forward to welcoming you back in the near future. Best regards, Jennifer Siu Assistant General Manager

Customer review rating 4.5/5

Wong L. Y. J. Friends - Confirmed reviews ALL

Dear Ms. Wong, Thank you very much for your loyalty and for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed our convenient location, comfortable stay, and the friendly service provided by our reception team. However, please accept our sincere apologies that the cleanliness of your room did not meet our usual standards during your stay. Please rest assured that we have shared your feedback with our Executive Housekeeper for immediate review and follow-up. Appropriate measures will be taken to reinforce our cleaning standards and prevent similar occurrences in the future. We truly appreciate your feedback and look forward to welcoming you back in the near future. Best regards, Jennifer Siu Assistant General Manager

Other web-users rate our hotel

  • 3,733 reviews 9.3/10 Location
  • 3,555 reviews 6.6/10 Room
  • 2,084 reviews 8.6/10 Service
  • 56 reviews 7.3/10 WiFi
  • 1,250 reviews 7.6/10 Cleanliness
  • 742 reviews 7.4/10 Breakfast
  • 44 reviews 3.3/10 Wellness Area

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