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ibis Hong Kong Central & Sheung Wan Hotel 3 stars

Customer review rating 4.4/5 11,802 reviews

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ALLSAFE approved hotel

ibis Hong Kong Central & Sheung Wan
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+ 18 Services
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Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Well-lit parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West
Sheung Wan

hong kong
hong kong sar, china

Tel: +85222522929

Fax: (+852)22522900

Check-in from 14h00

Check out up to 12h00

  • AIRPORT BUS :  A11/E11 Macau Ferry, Connaught Road Cntl

  • MTR :  Island Line Sheung Wan Station (Exit C)

  • Tram (Ding Ding) :  Eastbound Queen Street

  • By plane

    HK INT'L AIRPORT At 36.8km / 22.87 miles

  • By plane

    HONG KONG At 36.8km / 22.87 miles

  • By boat

    OUTLYING ISLAND At 1.5km / 0.93 miles

  • By boat

    STAR FERRY At 1.5km / 0.93 miles

  • By train

    HK AIRPORT EXPRESS At 1.3km / 0.81 miles

  • By train

    HUNGHOM STATION At 10.8km / 6.71 miles

  • By train

    HUNGHOM STATION At 10.5km / 6.52 miles

GPS :22.287697, 114.147558

Our accommodation(s)

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Standard 1 queen bed city view

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 single beds City View

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 1 queen bed harbour view

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard 2 Single Beds Harbour View

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room 1 queen bed 2 single beds

  • Max. number of persons: 5
  • Area: From 34 m² / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Ana: Old Hong Kong Room / queen room

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Chris: Chinese Wedding / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Courtney: Under the Sea / queen room with Harbour View

  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

TASTE

Type of cuisine: International

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Located adjacent to the Reception on the fifth floor, LE BAR offers cozy environment amid an open ambience where guests feel relaxed to get together with friends in pleasure and leisure. Round-the-clock food & beverage service are available daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 90 m²

  • Maximum capacity: 72 people

Find out more

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,802 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,199 reviews

A Humorous Stay

Customer review rating 4.4/5

J Business - 14/10/2020 Confirmed reviews ALL

The staff were definitely helpful. Extra credits must definitely go to Hanks for sorting out a very little matter for me, even though I did not request it. Was also honoured to be given a momento from Jenny to take away.

Dear J, Thank you very much for your loyalty and it was our great pleasure to have you staying with us. We are thrilled to learn that you enjoyed your stay and the service that the team provided made your stay remarkable. Your acknowledgement towards our Duty Manager - Hanks was shared and we all felt motivated after reading it. Thank you again for sharing your experience, and we cannot wait to welcome you back soon. Kind regards, Jennifer Siu Front Office Manager
Customer review rating 4.4/5

David W. Families - 06/10/2020 Confirmed reviews ALL

The staffs were friendly and efficient.

Dear David W., Thank you very much for your feedback related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found our staff was friendly and efficient. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

nice staycation

Customer review rating 4.4/5

Iris W. Couples - 05/10/2020 Confirmed reviews ALL

Very good location to experience Sheung Wan, Central and Sai Yin Pun.

Dear Iris W., Thank you very much for your feedback related to your recent stay. I am glad that the overall experience met your expectation and received your acknowledgement about our location. We are happy to see that the stay was value for money. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good stay

Customer review rating 4.4/5

Petcn Solo - 27/09/2020 Confirmed reviews ALL

Good location and the food is delicious. The room is spacious (compared with Hong Kong’s context).

Dear Petcn, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you were happy with our location and food. We all felt motivated to know that you had a wonderful stay. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Friendly and helpful staff

Customer review rating 4.4/5

Yusuke Y. Solo - 31/07/2020 Confirmed reviews ALL

I stayed here for my 2 week compulsory quarantine period and the staff were extremely helpful in ensuring that all my needs were met. The room was very clean and the complimentary internet service was extremely fast as well. No complaints and would definitely stay here again.

Dear Yusuke Y, Thank you very much for your positive review related to your recent stay with us. It is our great pleasure to serve you and learnt that you found the stay safe and enjoyable. Your acknowledgement was shared with the team, and we all felt encouraged after reading your comments. We will keep the good work and hope to make your future stays as perfect as previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Tidy room

Customer review rating 4.4/5

Anonymous Couples - 21/07/2020 Confirmed reviews ALL

Nice room view and I felt comfortable during my time in ibis hotel:)

Dear guest, We very much appreciate your comments regarding your recent stay with us. It is glad to learn that you enjoyed the stay and the overall experience was comfortable. Your comments were shared with the team and we will keep improving, aiming to make your future stays to be perfect. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards, Jennifer Siu Front Office Manager

Good and Smooth Stay

Customer review rating 4.4/5

Aleks Friends - 13/07/2020 Confirmed reviews ALL

Friends and I decided to book a small staycation on the weekend in Hong Kong and to support the local economy. The Hotel is very central and for the current offering, the rooms are very nice with a nice view and a good size. Overall a very smooth and pleasant experience and I am sure I will stay again.

Dear Aleks, Thank you very much for your comments related to your recent stay. I am excited to know that you enjoyed the overall experience very much, loved our location and satisfied with our room size and view. Your acknowledgement towards the room cleanliness and smooth check-in & out was shared with the team so as to give them encouragement to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

A good and functional hotel

TripAdvisor rating 4.0/5

Adventurer669434 13/07/2020 TripAdvisor review

Front desk staff - Efficient and polite Restaurant staff - friendly and caring Restaurant F&B - unexpectedly yummy and well cooked Room - Very clean and well maintained, no complain I enjoyed every moments of my stay and this hotel is very close to the local restaurants and cafes, lots of choice. The tram stop is just a stone throw away meaning local commuting is not a problem at all!

Business hotel

Customer review rating 4.4/5

Anthony K. Solo - 27/06/2020 Confirmed reviews ALL

Simply perfect except 2 small comments 1/. The chair is not comfortable. Get a simple business chair with cushion and armrest. 2/. I want to revisit again but your price is the highest among your category of hotels in your area.

Dear Anthony K., Thank you very much for your time to give us the comprehensive feedback related to your recent stay. I am glad to learn that your overall experience met your expectation. Regarding the chair in room, we will pass your comment to the concerned department for reference. For the price, we have best price guarantee policy and should you need further information, please feel free to contact us at anytime. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Front desk office Ason, she is helpful

Customer review rating 4.4/5

Jeff C. Couples - 20/06/2020 Confirmed reviews ALL

FO helpful to assist the payment issue in room rate and assist to check the room facilities. proactive to present welcome drinks. All good.

Dear Jeff C., Thank you very much for your loyalty and comment related to your recent stay. I am happy to see that you enjoyed the stay. It is always rewarding to hear positive guest experiences as a result of the interaction between staff and guests. We are motivated to see that our staff’s friendliness and helpfulness impressed you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good Services

Customer review rating 4.4/5

Justina W. Business - 15/06/2020 Confirmed reviews ALL

Staffs are helpful

Dear Justina W., Thank you very much for sharing your experience related to your recent conference. It is my pleasure to see that you found the overall experience was enjoyable. I am pleased to see that your positive comments towards the staff and will share your comments to the team so as to encourage them to keep the good work. Thanks again for your feedback and we look forward to welcoming you back soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

Very clean

Customer review rating 4.4/5

N/a Couples - 05/04/2020 Confirmed reviews ALL

Very polite and efficient taff

Dear N/A, Thank you very much for your loyalty and sharing your experience related to your recent stay. It is delighted that to learn that you enjoyed the stay and found the experience a great one. Your remarks and acknowledgement towards the services and cleanliness were shared with the team and we all felt encouraged after reading them. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

good stay

Customer review rating 4.4/5

Peter L. Couples - 01/04/2020 Confirmed reviews ALL

good hospitality

Dear Peter l., Thank you for your feedback related to your stay with us. I am glad to see that the overall experience met your expectation. It is encouraging to see the positive scores on most of the areas. We will keep our good work and make your future stay as great as previous one. Thanks again for your comment and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager

Good stay

Customer review rating 4.4/5

Anonymous Solo - 20/03/2020 Confirmed reviews ALL

Nice and helpful staffs, room is clean and quiet.

Dear Guest, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. I am delighted to learn that you enjoyed the stay, found our room was clean and service was great. I will share your acknowledgement with the team which serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to welcoming you back soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

present staff and efficient service.

Customer review rating 4.4/5

C. Business - 17/03/2020 Confirmed reviews ALL

i must visit frequently

Dear C., Thank you very much for sharing the feedback related to your recent stay. It is my great pleasure to receive positive score on most of the areas and learnt that you enjoyed the stay. Your acknowledgement towards our services and staffs was shared with the team so as to give them motivation. Thank you again for sharing your positive feedback and we will keep improving and hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Front Office Manager

Caring staff

Customer review rating 4.4/5

Lidav Solo - 16/03/2020 Confirmed reviews ALL

Staying for nearly a week as a solo traveler in mid-March 2020 (COVID-19) meant I really needed the staff to help me not just know the neighborhood but know the norms of Hong Kong. Every person I approached at Ibis went out of his or her way to keep me informed, keep me connected to my friends, and keep me safe. I was able to do the things I came to Hong Kong to do, and stay healthy. Together they made a great support team!

Dear Lida V, Thank you very much for your loyalty and sharing the experience with us related to your recent stay. I am grateful to see that you enjoyed the stay. Guests’ safety and satisfaction always come as our first priority and it is glad that the team did a good job in making you have a safe and comfortable stay. Your acknowledgement will be shared with the team so as to give them motivation. In addition, we will keep improving and make your future stays be excellent one. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Front Office Manager
Customer review rating 4.4/5

Clement Couples - 07/03/2020 Confirmed reviews ALL

Thanks for your services

Dear Clement, Thank you very much for sharing your experience with us related to your recent stay. It is glad to see that your overall experience met your expectation, in particular satisfied with our services. I will share your feedback with the team so as to encourage them to keep improving, making your future stay with fantastic experience. Thanks again for your feedback and we look forward to welcoming you back soon. Sincerely, Jennifer Siu (Ms) Front Office Manager

Location was good

Customer review rating 4.4/5

Shawnna T. Couples - 04/03/2020 Confirmed reviews ALL

Room was ok, not well cleaned. Musty smell

Dear Shawnna T., Thank you for staying with us during your visit to Hong Kong. It is sorry to learn that your overall experience did not meet your expectation. We noticed that the room cleanliness and smell were the areas to be improved and rest assured that our Executive Housekeeper was well addressed. More checking and training will be provided in order to enhance the performance. We sincerely hope that you will give us another opportunity to better serve you in a not distant future. Kind regards, Jennifer Siu (Ms) Front Office Manager

Nice view, clean room

TripAdvisor rating 4.0/5

amcwen 11/02/2020 TripAdvisor review

Booked two rooms during Black Friday Sale with 40% off normal price. Early check in was granted, and rooms were upgraded to harbour-view. Front desk staff were professional and nice. Welcome drink vouchers can be used at the restaurant. The room was clean, with enough amenities including slippers. Our flight departs early so did not use the late-check-out-till-5pm perk for Gold members. The location is great and convenient if you utilize the free shuttle to Hong Kong Station. Generally the brief stay was comfortable and may return next time.

Value for money central hotel

TripAdvisor rating 4.0/5

erlanger55 10/02/2020 TripAdvisor review

Excellent location and breakfast was outstanding. Staff very friendly and professional. Our room on the 32nd floor had a good view over the harbour. We would stay again. The only down point was that the bed was excessively hard and we didn't see the very small notice re. mattress toppers until the second morning. Two mattress toppers only just made the bed acceptable.

Dear erlanger55, It is great pleasure taking care of you and thank you for sharing your appreciation towards our location, breakfast, staff and harbour view. Our bed is a Simmons mattress and 7cm feather topper which to serve our guests with a cozy sleep and meet the brand standard, however I regret that the bedding was not suitable for you this time. While we offer additional toppers to make the bed softer for our guests, our Housekeeping Team has well-received your comment for further review. May I end by saying thank you again for choosing ibis Hong Kong Central & Sheung Wan. We do extend our warmest welcome to your next visit in the near future. Kind Regards, Jennifer Siu Front Office Manager

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