Mondrian Hong Kong 5 stars

Customer review rating (ALL Rating) 4.6/5 151 reviews

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Description

Hotel extras

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

Our accommodation(s)

Hotel location

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
HONG KONG
Hong Kong SAR, China

GPS:22.297716, 114.174763

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  151 reviews

Great Customer service

Customer review rating 5.0/5

Danny A. Business - Confirmed reviews ALL

Very nice experience, clean rooms with lounge, close to the train station.

Dear Danny A., Thank you for choosing Mondrian Hong Kong and for taking the time to share your feedback. We're delighted to hear that you had great experience here and our proximity to train station brings you convenience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will be encouraging to all team members, as we strive to continuously improve our service quality. Thank you again for sharing your comments, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hyde Sit Mondrian Services Manager

Chic and modern with a great view

Customer review rating 4.5/5

Hanna Business - Confirmed reviews ALL

Had a short stay and it was all very convenient, my room was nice, modern and cozy with a great view. Breakfast was served with an even better view, and tasted really good.

Dear Ms. J., Thank you for choosing Mondrian Hong Kong again and for taking the time to share your feedback. We're delighted to hear that you liked the design and coziness of our hotel, we hope you had rest well and regained energy after your short stay with us. We are also thrilled that you enjoyed the breakfast and view at Avoca. We take pride in serving delicious meals that satisfy our guests' taste buds. And we apologize for the delay you experienced in receiving your breakfast, we have taken note of your feedback and will work diligently to ensure improve our service in the future. Your satisfaction is of utmost importance to us, and we appreciate your understanding. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for an even more seamless and enjoyable stay. Sincerely, Hyde

Well located

Customer review rating 4.5/5

Onkar Business - Confirmed reviews ALL

Good rooms , excellent service , nice break fast

Dear Onkar U., We're so happy to hear that you've had a pleasant stay at Mondrian Hong Kong. We are glad to hear that you enjoy our service, room and breakfast. Apart from the positive side, we are trying to improve our service at all times. We will look into the matter of billing procedure and improve the whole process. We look forward to your next visit in Mondrian Hong Kong to experience our improvement. Yours sincerely, Gary Hung Duty Manager

Terrible experience

Customer review rating 0.5/5

Solamon Business - Confirmed reviews ALL

Untrained, arrogant staff. Air conditioning at 16 degrees in the restaurants and lobby. Very loud music is played everywhere 24 hours a day and night at a disturbing level. The hotel does not have a lobby or business center where you can do your work. WiFi Konsept is poor.The breakfast is a laughing stock, no lie "Jorguhrt with berries" they actually have two blueberries cut in half and placed in the yogurt belt, that's it for berries, instead of fried eggs I got scrambled eggs from a can.

Customer review rating 4.5/5

Alex Business - Confirmed reviews ALL

Very nice new hotel in a good location. But very disappointed when they close restaurant in 38th for private event and I should look around hotel another place for meeting. That’s can’t be like that. Otherwise I will book another hotel to stay.

Dear Oleksandr V., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. With regards to your constructive feedback about the Avoca on 38 floor and the breakfast menu option as well as the beer, we will share with respective malmanagement for their action and improvement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Javiz Duty Manager

Other web-users rate our hotel

  • 275 reviews 9.7/10 Location
  • 315 reviews 7.4/10 Room
  • 386 reviews 8.9/10 Service
  • 233 reviews 9.5/10 Vibe
  • 135 reviews 4.1/10 Comfort
  • 132 reviews 8.4/10 Amenities
  • 109 reviews 8.7/10 Cleanliness
  • 88 reviews 7.4/10 Food

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