Mondrian Hong Kong 5 stars

Customer review rating (ALL Rating) 4.7/5 3,422 reviews

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8A Hart Avenue, Tsim Sha Tsui, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

Our accommodation(s)

Hotel location

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
0 HONG KONG
Hong Kong SAR, China

GPS:22.297716, 114.174763

Telephone
Fax +852 3550 0340

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,422 reviews

Customer review rating 4.0/5

Stephan B. Business - Confirmed reviews ALL

Truly the coolest staff and hotel

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our teammates as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, SAM TAN Duty Manager

Customer review rating 5.0/5

Dianne R. Couples - Confirmed reviews ALL

We were very impressed. The hotel itself was lovely with great views and well located. The staff were all extremely helpful and always cheerful. Wonderful stay.

Dear Mrs. R., Thank you for choosing Mondrian Hong Kong, and for taking the time to write us a review. We are delighted that you enjoyed our location and design of the hotel. Also, we are glad that you were satisfied of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To help us continue our pursuit of excellence, we would greatly appreciate if you could take a moment to share your experience at Mondrian Hong Kong with other likeminded travellers on Tripadvisor via the link below: https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html We look forward to welcoming you again in Mondrian Hong Kong. Best regards, SAM TAN

Customer review rating 2.5/5

Nick K. Couples - Confirmed reviews ALL

Issues with debit card so couldn’t charge anything to room, roof top garden closed entire time we were there, service in Avoca was very slow, except for breakfast which was excellent.

Dear Mr. K., Thank you for choosing to stay at Mondrian Hong Kong and for taking the time to share your feedback. Please accept our sincere apologies for the inconveniences you experienced during your stay. We are very sorry that the issue with your debit card prevented you from charging items to your room. We understand how frustrating this must have been and regret any inconvenience it caused. We will review our payment procedures and work with the front office team to ensure clearer guidance and faster resolution when guests encounter card-related problems. We also apologize that the rooftop garden was closed for the entire duration of your visit. The closure may have been necessary for maintenance or operational reasons, but we appreciate that it affected your plans and enjoyment of the hotel. We will ensure that closure notices and alternative options are communicated more clearly to guests in future. Regarding the slow service you experienced in Avoca, we are truly sorry. Prompt and attentive service is important to us, and we regret that we fell short during your visit. We will share your comments with the Avoca team so they can address staffing, training, and operational issues to improve service speed and consistency. On a positive note, we are glad to hear that you enjoyed our breakfast. Your compliments will be passed on to the culinary and breakfast teams. Please be assured that we take your comments seriously — we will forward your feedback to the relevant departments and our management team for thorough review and corrective action. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made so your next stay is seamless and enjoyable. If you would like to discuss this matter further or provide additional details, please feel free to contact us directly. Best regards, SAM TAN Duty Manager

Customer review rating 5.0/5

Rita Y. Couples - Confirmed reviews ALL

I had a very good time and currently still staying here until the 30th, thank you

Dear Ms. Y., Thank you for choosing Mondrian Hong Kong, and for taking the time to write us a review. We are delighted that you enjoyed our location and design of the hotel. Also, we are glad that you were satisfied of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To help us continue our pursuit of excellence, we would greatly appreciate if you could take a moment to share your experience at Mondrian Hong Kong with other likeminded travellers on Tripadvisor via the link below: https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html We look forward to welcoming you again in Mondrian Hong Kong. Best regards, SAM TAN

Customer review rating 5.0/5

Xujia C. Solo - Confirmed reviews ALL

Very good location, quiet room, comfortable bed and good services.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our teammates as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, SAM TAN Duty Manager

Other web-users rate our hotel

  • 3,139 reviews 9.7/10 Location
  • 3,685 reviews 8.4/10 Room
  • 3,851 reviews 8.9/10 Service
  • 28 reviews 9.1/10 WiFi
  • 1,788 reviews 9.1/10 Vibe
  • 1,244 reviews 4.9/10 Comfort
  • 1,217 reviews 7.1/10 Amenities
  • 1,118 reviews 9.1/10 Cleanliness

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