Mondrian Hong Kong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,039 reviews

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Description

Hotel extras

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

Our accommodation(s)

Hotel location

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
HONG KONG
Hong Kong SAR, China

GPS:22.297716, 114.174763

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,039 reviews

Excellent stay. Great staff.

Customer review rating 4.5/5

Leonard Y. Families - Confirmed reviews ALL

The staff were friendly and conscientious. Front desk/concierge gave first class service efficiently. Check out was quick, luggage were kept and retrieved quickly. Staff went out of way to get the taxi for us. We were impressed by the positive energy of the staff! Room was quiet (maybe it’s the facing) and beds were comfortable. Quite different from the hustle and bustle just outside. Downside is the drop off point (can’t be helped) and the lifts which can be slow at times.

Dear Leonard Y., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. We are glad that your stay was memorable, and our friendly team was able to impress you with their magic service. Your room was quite with comfortable bed, about the drop off point we are working with the Hong Kong Taxi to improve and make the taxi and Uber drivers to be aware of our location. It is always a pleasure to receive positive feedback. I will share your comments with our team. especially the front desk and concierge team, I am sure that this feedback will serve as an encouragement to all of our teammates, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Javiz Duty Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good location, service staff were very polite and attentive

Dear See Wei Malvina N., Thank you for your positive feedback! We’re delighted to hear that you had a good stay and appreciated our location and attentive service from our staff. We will certainly explore the possibility of offering a buffet breakfast option in the future. We're especially pleased to hear your kind words about Linda; we will make sure to pass on your compliments to her. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Sincerely, Hyde Sit Mondrian Services Manager

Good stay

Customer review rating 5.0/5

Piyaporn Families - Confirmed reviews ALL

Good location and communication Room is clean and good view in skyline floor Surprise birthday cake from staff

Dear Ms. P., Thank you so much for the kind review! I'm thrilled to hear you had an enjoyable stay and that the room, location, and staff service met your expectations. We are happy to know that our thoughtful staff had gone the extra mile to make your celebration special. I really appreciate you taking the time to share your feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit! Sincerely, Hyde Sit Mondrian Services Manager

great experience at Mondrian HK

Customer review rating 5.0/5

S S. Families - Confirmed reviews ALL

good location, excellent view and service. will definitely recommend to others.

Dear Ms. S., Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Mondrian Hong Kong and enjoyed our prime location, excellent views and attentive service. Your recommendation means a lot to us! We look forward to welcoming you back for another memorable stay! Sincerely, Hyde Sit Mondrian Services Manager

adequate with some deficiencies

Customer review rating 3.0/5

Anon Couples - Confirmed reviews ALL

it was a nice stay, however, there were some finishes that were disappointing - for example, the sealing in the shower was not airtight and resulted in water pooling outside (a significant amount)

Dear Bianca Y., Thank you for choosing Mondrian Hong Kong, and for taking the time to write us a review. We’re delighted that you had a nice stay with us. We are very sorry that water came outside the shower cubical after shower and the check-out was not reached your expectation. We have forwarded your feedback to the relevant department for their immediate review. Follow up work will be conducted to ensure our guest satisfy with our service and facilities. We look forward to welcoming you again in Mondrian Hong Kong. Yours sincerely, Gary Hung Duty Manager

Other web-users rate our hotel

  • 1,319 reviews 9.6/10 Location
  • 1,557 reviews 8.1/10 Room
  • 1,626 reviews 8.8/10 Service
  • 6 reviews 9.3/10 WiFi
  • 856 reviews 9.5/10 Vibe
  • 527 reviews 8.8/10 Cleanliness
  • 508 reviews 7.4/10 Amenities
  • 319 reviews 7.9/10 Food

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