Mondrian Hong Kong 5 stars

Customer review rating (ALL Rating) 4.7/5 3,358 reviews

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8A Hart Avenue, Tsim Sha Tsui, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

Our accommodation(s)

Hotel location

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
0 HONG KONG
Hong Kong SAR, China

GPS:22.297716, 114.174763

Telephone
Fax +852 3550 0340

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,358 reviews

Customer review rating 5.0/5

Joanne M. Couples - Confirmed reviews ALL

Great location. Lovely decor and very comfortable. Freindly staff

Dear Joanne M., Thank you for choosing with Mondrian Hong Kong, and for taking the time to leave us a review. We are delighted that you enjoyed our location and decoration. We are pleased to hear that you satisfied with our service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To help us continue our pursuit of excellence, we would greatly appreciate if you could take a moment to share your experience at Mondrian Hong Kong with other likeminded travellers on Tripadvisor via the link below: https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html We look forward to welcoming you back to Mondrian Hong Kong in the near future. Best regards, Gary Hung Assistant Front Office Manager

Customer review rating 3.5/5

Shu J. S. T. Couples - Confirmed reviews ALL

Good location and accessible to places within HKG and the MTR. However, was disappointed with the cleanliness level of the room. The toilet was not “freshly cleaned” and found stains on the glasses provided as well.

Dear Shu J. S. T., Thank you for choosing with Mondrian Hong Kong, and for taking the time to leave us a review. We are delighted that you enjoyed our location and satisfied with the booking experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the cleanliness of the room did not meet your expectation. We have forwarded your feedback to relevant department for their immediate review. We look forward to welcoming you back to Mondrian Hong Kong in the near future. Best regards, Gary Hung Assistant Front Office Manager

Customer review rating 4.5/5

Stephan S. Couples - Confirmed reviews ALL

Perfect stay. Nice room, great breakfast and bar. Very well located.

Dear Stephan S., Thank you very much for choosing Mondrian Hong Kong and for sharing such a wonderful review of your recent stay with us. We are absolutely delighted to learn that you had a perfect stay. It is heartening to hear that you enjoyed our well-appointed rooms, our breakfast offerings, and the atmosphere at our bar. We are also pleased that our central location added to the convenience and enjoyment of your visit to the city. Providing a seamless and memorable experience for our guests is our top priority, and your kind words serve as a great motivation for our entire team. If you have a moment, we would be truly grateful if you could share your experience on TripAdvisor. Your feedback is invaluable to us and serves as a helpful guide for fellow travelers looking for their next stay in Hong Kong. https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html Thank you once again for your patronage. We look forward to the pleasure of welcoming you back to Mondrian Hong Kong in the near future. Yours sincerely, Hyde Sit Mondrian Services Manager

Customer review rating 5.0/5

Adnan K. Business - Confirmed reviews ALL

We travel 2 times every year to Hong Kong & since last 3 years we are staying at Mondrian. We feel it is a very good hotel & would come back to stay here on every trip. The location is great as it is in the heart of Tsim Sha Tsui. It takes 5 minutes for us to reach the shuttle to the fair. 10 minutes to reach the Mosque as we make sure that we at least one prayer in the mosque every day. Less than a minute to reach the Hanoi street Metro entrance. 10 minutes to Chungking Mansion to get the best exchange rates, Indian food, & many more at the best prices. The staff is well trained & very very soft & extremely professional. The best part of the deal. All the rooms have ocean view. If you can get a higher floor then it is fantastic stay. They have a terrace on the 40th floor open only for the guests where you can relax & spend peaceful undisturbed time. Rooms are clean & new as this property was another hotel which was renovated just 3 years ago.

Dear Adnan K., On behalf of the entire team at Mondrian Hong Kong, I would like to express our deepest gratitude for your continued loyalty over the past three years. It is a true honor to be your preferred home during your bi-annual visits to the city, and we are delighted to know that every stay remains an enjoyable one. We are particularly touched by your kind words regarding our staff. We prides itself on delivering professional and attentive service, and I will be sure to share your feedback with everyone as a testament to their hard work. We are also pleased that you enjoyed the stunning ocean views from our rooms and found the guest-exclusive Roof Garden to be a peaceful retreat. As a frequent guest, your insights are incredibly valuable. If you have a moment, we would be truly grateful if you could share your experiences on TripAdvisor. Your detailed review would be a fantastic guide for other travelers seeking a convenient and professional stay in Hong Kong. https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html Thank you once again for your steadfast support. We look forward to welcoming you back for your next trip very soon. Yours sincerely, Hyde Sit Mondrian Services Manager

Customer review rating 4.0/5

Pakorn T. Couples - Confirmed reviews ALL

The upside of this property is location and view from the room.

Dear Pakorn T., Thank you for choosing Mondrian Hong Kong and for taking the time to provide such a comprehensive and candid account of your recent stay. We are delighted to hear that you found the views from your suite to be stunning and that the condition of your room met your expectations. It is also very encouraging to receive your praise regarding our team members. We strive to provide a level of service that stands out in Hong Kong, and I am pleased that our front desk, restaurant, and bar staff—particularly our bartender—made such a positive impression on you with their friendly and helpful assistance. However, I would like to sincerely apologize for the aspects of your stay that fell short of the high standards we aim to uphold. Your observations regarding the front desk area are incredibly valuable. We recognize your concerns regarding the waiting times, the lack of space for personal belongings during check-in, and the need for more comfortable seating for elderly guests. Please be assured that your feedback regarding our facilities has been shared with our senior management team as we look for ways to optimize our lobby space and enhance the guest arrival experience. Furthermore, I am deeply sorry to hear that our breakfast offering did not meet your expectations. We take great pride in our culinary experiences, and it is disappointing to learn that the quality and taste were not to your satisfaction. I have shared your specific comments with our Food & Beverage team to review our breakfast selection and quality control. We hope to have the opportunity to welcome you back in the future to provide you with the seamless and exceptional experience you expect from Mondrian Hong Kong. Yours sincerely, Hyde Sit Mondrian Services Manager

Other web-users rate our hotel

  • 3,096 reviews 9.7/10 Location
  • 3,618 reviews 8.3/10 Room
  • 3,808 reviews 8.9/10 Service
  • 27 reviews 9.1/10 WiFi
  • 1,769 reviews 9.1/10 Vibe
  • 1,228 reviews 4.8/10 Comfort
  • 1,200 reviews 7.2/10 Amenities
  • 1,098 reviews 9.1/10 Cleanliness

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