Mondrian Hong Kong 5 stars

Customer review rating (ALL Rating) 4.7/5 1,554 reviews

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Description

Hotel extras

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

Our accommodation(s)

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Room 1

Hotel location

Mondrian Hong Kong

8A Hart Avenue, Tsim Sha Tsui
HONG KONG
Hong Kong SAR, China

GPS:22.297716, 114.174763

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,554 reviews

Nice design elements but lacking five star quality

Customer review rating 2.5/5

Ariel E. Solo - Confirmed reviews ALL

Dear Ms. E., Thank you for taking the time to share your thoughts about your recent stay with us. We genuinely appreciate your feedback, as it helps us improve our services. We are pleased to hear that you enjoyed the design and views of our hotel. However, we are truly sorry to learn that your experience did not meet your expectations, especially after your stay at the JW Marriott. Your comments regarding the location, service, room size, and cleanliness are concerning, and we sincerely apologize for any discomfort you experienced. We strive to provide a welcoming atmosphere and high standards of cleanliness, and it is clear we fell short in your case. We will be addressing your feedback with our team to ensure that future guests have a more positive experience. Your recognition of our teammates who assisted you is greatly appreciated, and we will be sure to commend them for their efforts. Thank you once again for your valuable insights. We hope you will consider giving us another chance in the future and looking forward to welcoming you back in Mondrian Hong Kong. Best regards, Sam Tan Duty Manager

Great location

Customer review rating 5.0/5

Fiona Business - Confirmed reviews ALL

Dear Ms. H., Thank you so much for your wonderful review of your stay. We are thrilled to hear that you found our location to be great and that you were impressed with the service and the quality of our accommodations. Your feedback is extremely valuable to us, as providing an exceptional experience for our guests is our top priority. It brings us great joy to know that you would highly recommend our hotel, and we are grateful that you took the time to share your positive impressions. We look forward to welcoming you back to the Mondrian Hotel in the future for another outstanding stay. Your satisfaction is of the utmost importance to us. Best regards, Hyde Sit Mondrian Services Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr. W., Thank you so much for your feedback! We are delighted to hear that you had an excellent experience with our service and found our location to be convenient. Providing outstanding service and ensuring our guests have a seamless stay are top priorities for us at the Mondrian. Your positive comments let us know that we are succeeding in meeting and exceeding your expectations. We greatly appreciate you taking the time to share your experience, and we look forward to welcoming you back again in the future. Warm regards, Hyde Sit Mondrian Services Manager

Centrally located for tourist and business stay

Customer review rating 3.5/5

K. G. Business - Confirmed reviews ALL

Dear Mr. K., Thank you for taking your precious time to share the feedback about your recent stay with us. As the room situation is tight during your stay, we are sorry that unable to arrange room on high floor to you. However, we already marked in profile, so we will arrange room on high floor in advance for you in the future visit. We hope that you will grant us another chance to provide you with a great experience. Should you need any further assistance or have more inquiries, please feel free to contact us directly. Best regards, Sam Tan Duty Manager

Iconic hotel in Tsim Sha Tsui

Customer review rating 4.5/5

Patchara W. Couples - Confirmed reviews ALL

Dear Patchara, Thank you so much for your wonderful review of your stay with us at the Mondrian Hotel! We are thrilled to hear that you enjoyed our prime location in the heart of Tsim Sha Tsui, and that your room was beautifully decorated with a stunning view. It brings us great joy to know that you also thoroughly enjoyed our delicious breakfast offerings and found our staff to be exceptionally friendly and well-trained. Providing our guests with an exceptional experience is our top priority, and your feedback lets us know that we are succeeding in that goal. We sincerely appreciate you taking the time to share your experience, and we look forward to welcoming you back for another outstanding stay. Best regards, Hyde Sit Mondrian Services Manager

Other web-users rate our hotel

  • 1,741 reviews 9.6/10 Location
  • 2,068 reviews 8.1/10 Room
  • 2,166 reviews 8.8/10 Service
  • 11 reviews 8.9/10 WiFi
  • 1,099 reviews 9.4/10 Vibe
  • 697 reviews 8.9/10 Cleanliness
  • 681 reviews 7.4/10 Amenities
  • 426 reviews 8.3/10 Food

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