Novotel Shenzhen Watergate

TripAdvisor rating 3.5/5 372 reviews

Novotel Shenzhen Watergate - Image 1
Novotel Shenzhen Watergate - Image 2
Novotel Shenzhen Watergate - Image 3
Novotel Shenzhen Watergate - Image 4


Hotel extras

  • Free Wifi,No smoking hotel,located in city center

  • Western buffet restaurant,Swimming pool,Gym

  • 5-minutes taxi to Huaqiang Bei Commercial District

  • Free minibar,many rooms with city view

  • Nearby Mixc shopping mall,Luohu Checkpoint

Our accommodation(s)

Hotel location

Novotel Shenzhen Watergate

1019 Shennan Zhong Road, Guangdong Province

GPS:22.54014, 114.103154

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Non contractual photo

Located on the second floor, the SQUARE is the main dining venue in the hotel. It provides International and Asian style cuisine in a relaxing ambience. The restaurant offers Buffet Breakfast, Lunch and Dinner daily, as well as an A la Carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  372 reviews

Wonderful hotel in great location

TripAdvisor rating 4.0/5

Keiron R TripAdvisor review

We loved our stay at Shenzhen Watergate. The hotel is conveniently located a short stroll from 2 subway lines, wonderful Lichi Park across the road and wonderful food street only 2 minutes away. We found the mostly young staff very helpful at all times and the room was clean and tidy. We stayed 4 nights and were sorry to leave as we made it a home away from home. The buffet breakfast was terrific and catered to all tastes.

Awful stay. Rooms are dirty with terrible smell.

TripAdvisor rating 1.0/5

899ase TripAdvisor review

Very dirty. Rooms not at all like the pictures in the site. Marks all over the floor and fournitures. Terrible smell in the room and corridor. Not in the norms of novotel standard serious rénovation and clearing needed. Over priced for the rooms and services.

Current stay at this hotel

TripAdvisor rating 2.0/5

Aditya S Business - TripAdvisor review

I am currently staying here. A) No staff can speak even a little bit of English, so it is difficult for foreign travellers B) Internet condition is very very poor I have asked them many times but no solution to it, especially when you come for business this is really not the service you would want. C) Staff At reception are not able to help out with basic things.

Excellent Staff

TripAdvisor rating 4.0/5

A1664OUgregb Solo travel - TripAdvisor review

The hotel is clean and although quite dated was comfortable. I want to mention two staff members Becky and Max who were both extremely helpful to me. Becky even took time to come to the bank with me as I had an issue with my card which was very kind indeed.

Nice hotel

TripAdvisor rating 5.0/5

blmf2005 Couples - TripAdvisor review

I had stayed in this hotel many time. It's warm and nice, the location is good and easy to find it. Good management by ACCOR with easy rbooking and upgrade the room when arrival. The hotel close to a big garden which good for exercise.

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Other web-users rate our hotel

  • 282 reviews 8.7/10 Location
  • 301 reviews 7.6/10 Room
  • 332 reviews 8.8/10 Service
  • 22 reviews 1/10 WiFi
  • 151 reviews 7.9/10 Cleanliness
  • 137 reviews 5.4/10 Vibe
  • 115 reviews 4.3/10 Amenities
  • 100 reviews 6.4/10 Comfort

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