AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,425 reviews

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AKI Hotel Hong Kong - MGallery Collection - Image 1
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AKI Hotel Hong Kong - MGallery Collection - Image 4
239 Jaffe Road, 0 Wan Chai, Hong Kong SAR, China

Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Located on high floors, the room oversees fantastic city views from floor-to-ceiling windows. Room comes with 1 king-size bed, 50-inch Smart TV and Nespresso Coffee Machine. Separated rain shower with MALIN+GOETZ bathroom amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Located on high floors, the room oversees harbour side views of renewed Victoria Harbour from floor-to-ceiling windows. Room comes with 1 king-size bed, 50-inch Smart TV and Nespresso Coffee Machine. Rain shower with MALIN+GOETZ bathroom amenities.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Unique to Hong Kong, our Deluxe Tatami Room pays homage to the Japanese tradition of sleeping on tatami mats. Room embraces 270-degree city views and partial Victoria Harbour view with a bathroom of double-sink vanity and a gift of Bvlgari.

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

The spacious Deluxe Studio Room on high floors features a sitting area with sofa and table while some rooms with a walk-in closet also. Room with harmonious feature wall offers 1 king-size bed and 50-inch Smart TV. Bathroom with bathtub and rain shower.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Our Superior Room with accessible facilities offers 1 king-size bed, 50-inch Smart TV and Nespresso Coffee Machine. Spacious area for wheelchair. Easy access doorway and accessible bathroom with roll-in shower, shower seat and emergency call button.

Max. number of persons
3
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
0 Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Telephone
Fax +852 2121 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 173 rooms
  • 4 rooms for people with reduced mobility
  • 173 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness Center

  • On site

Lobby Lounge

Photo out of - Lobby Lounge

With light streaming in through the AKI MGallery hotel's floor-to-ceiling windows, and opposite to the Zen Garden, the Lobby Lounge is a bright and refreshing space for snacks, or friendly co-working at the large communal table.

Cooking style
Healthy eating
Capacity
28
Accessibility
Accessible service
239 Jaffe Road, 0 Wan Chai, Hong Kong Sar, China
Telephone +852 2121 5022
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Light menu
  • Vegetarian menu

With light streaming in through the AKI MGallery hotel's floor-to-ceiling windows, and opposite to the Zen Garden, the Lobby Lounge is a bright and refreshing space for snacks, or friendly co-working at the large communal table.

The whisky bar crowns the top floor with views of Victoria Harbour and the vibrant neighbourhood of Wan Chai where seasoned whisky aficionados immerse into an exclusive spirit experience with the collection of the finest blends around the world.

Because great days always start with a good breakfast, stock up on treats and vitamins!

Elevate your workout in our state-of-the-art fitness centre, featuring cutting-edge equipment, personalised training, and a refined, energising ambiance.

Celebrate love in an enchanting setting, where bespoke service, elegant venues, and exquisite details create the perfect wedding or honeymoon experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,425 reviews

Customer review rating 4.5/5

Chon H. C. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Till K. Solo - Confirmed reviews ALL

Dear Mr. K., Thank you very much for taking the time to share your thoughtful feedback. We are delighted to know that you enjoyed your Signature Tatami Room, the hotel’s design and convenient location, as well as the warm service provided by our team. Please accept our sincere apologies that the room layout was not entirely convenient and that breakfast did not meet your expectations. We are especially sorry that the pastries were not fresh and that the breakfast selection fell short of the standard you rightly expected. Your comments have been shared with our team for careful review. We truly appreciate your feedback, as it helps us improve. We hope you will give us the pleasure of welcoming you again and providing you with a more memorable experience. With kind regards,

Customer review rating 5.0/5

Pablo H. Couples - Confirmed reviews ALL

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Yan F. P. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Yu J. L. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Till K. Solo - Confirmed reviews ALL

Due to All Platinum membership I was upgraded to one of the signature tatami rooms which was very beautiful (albeit somewhat complicated with the sliding screens always in the way of either the closet or the bathroom passage). The building itself is very modern and handsome and very well located to fetch the A11 bus to the airport (the stop being just one block away) The only downside of the hotel was the breakfast: croissants and pain au chocolat tasted stale both times I tried them (a negative first in ANY Accor hotel I have stayed in wordwide). The à la carte breakfast options were quite bland and not five star standard nor was the selection on the buffet. Service, however, was very friendly.

Dear Mr. K., Thank you very much for taking the time to share your thoughtful feedback. We are delighted to know that you enjoyed your Signature Tatami Room, the hotel’s design and convenient location, as well as the warm service provided by our team. Please accept our sincere apologies that the room layout was not entirely convenient and that breakfast did not meet your expectations. We are especially sorry that the pastries were not fresh and that the breakfast selection fell short of the standard you rightly expected. Your comments have been shared with our team for careful review. We truly appreciate your feedback, as it helps us improve. We hope you will give us the pleasure of welcoming you again and providing you with a more memorable experience. With kind regards,

Customer review rating 5.0/5

Pablo H. Couples - Confirmed reviews ALL

Loved the central location, the comfy room and the perfect and very friendly stuff

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Yan F. P. Business - Confirmed reviews ALL

Great

Customer review rating 4.5/5

Yu J. L. Solo - Confirmed reviews ALL

staff are super helpful, room is new and clean. however, ac is not strong enough for the room, so in daytime, it is a little hot.

Customer review rating 5.0/5

Siew H. T. Families - Confirmed reviews ALL

Good location, great hotel team from the concierge at the ground floor to reception to housekeeping and 2nd floor restaurant and in room dining. It does not feel rushed and impatient service despite the Golden week.

Customer review rating 4.5/5

Alexander J. W. Couples - Confirmed reviews ALL

Overall a great stay, quiet, centrally located in Hong kong island. Connectted with train, bus and walkable distance from each place.

Dear Alexander J., Thank you for taking the time to share your thoughts with us. We are delighted that you found our hotel clean and enjoyed a quiet, restful stay with us. Our team takes great pride in maintaining spotless rooms, and we are glad this stood out to you. It is also wonderful that you appreciated our central position on Hong Kong Island, with easy connections to trains, buses, and many walkable spots. Even so, we are sorry that our breakfast selection did not fully meet your expectations. Your note about adding more variety has been shared with our culinary team, and we value your thoughts on how we can elevate the dining experience. Nonetheless, we are pleased that our location in the heart of Wan Chai made it easy for you to explore the area. Our hotel sits just a short stroll from the Exhibition Centre MTR station, and Causeway Bay’s shopping district is also within walking distance. We would love to have you return in the future. Kindest regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Eric P. Solo - Confirmed reviews ALL

Staff are excellent. Rooms are very nice. I enjoyed my stay.

Dear Eric, Thank you for taking the time to share your feedback. Our team takes great pride in creating a warm atmosphere, and we are glad this came through during your stay. It is also wonderful to know that you enjoyed the rooftop bar, Uncle Ming’s, with its dramatic city views and extensive whisky collection. We are equally pleased that our location in the heart of Wan Chai worked so well for you, putting you steps away from the MTR, the Convention Centre, and Causeway Bay’s shopping district. The entire team looks forward to welcoming you back for a future visit. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Nour A. A. Solo - Confirmed reviews ALL

Great hotel , great location and most of all great staff thank you

Dear Nour A., We are delighted that you found our hotel comfortable and enjoyed our convenient location in the heart of Wan Chai. Our team takes great pride in looking after our guests, and we are especially pleased that our team could offer you a later checkout when your flight was delayed. We understand how much peace of mind such flexibility can bring after a long day of travel. We hope you will return for a memorable stay. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 3.5/5

Joon P. Couples - Confirmed reviews ALL

rooms were small but clean, good location, friendly staff the electric window blinds were broken and would keep trying to close when we wanted to open breakfast options limited Lucia at reception was nice

Dear Joon, Thank you for your valuable feedback. We are delighted that you found your room spotless and our Front Desk team, especially Lucia, warm and attentive throughout your visit. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your comfort is important to us, and we regret the inconvenience you encountered with the blinds. We also note your thoughts on the breakfast selection, and your feedback has been taken into consideration. Nonetheless, it is a pleasure to know that our location in the heart of Wan Chai suited your plans so well, placing you within easy reach of shops, dining, and major landmarks. We hope to welcome you back soon! Best regards, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Shahrul I. Y. Business - Confirmed reviews ALL

Seamless right from the start/check in. Room was really comfortable and I had a good rest every night during my work trip. Front desk team was very helpful with my queries along the way.

Customer review rating 5.0/5

Erika N. Solo - Confirmed reviews ALL

The tatami room was incredible, beautifully designed, spotless, modern and with an amazing city and harbour view. What stood out most, though, was the team: everyone was incredibly warm, friendly and welcoming, and they genuinely made me feel at home throughout my stay. A wonderful experience from start to finish.

Customer review rating 4.5/5

Robert L. Couples - Confirmed reviews ALL

Very central for our needs. Was very comfortable and clean. Excellent service from top to bottom. Enjoyed the restaurant

Customer review rating 5.0/5

Vikram R. Business - Confirmed reviews ALL

I had a very pleasant and comfortable stay at AKI Hotel Hong Kong – MGallery Collection. From the moment I arrived, I was impressed by the warm hospitality, professional service, and welcoming atmosphere of the hotel. The property has a modern and elegant feel, while still maintaining a very personal and comfortable environment that makes you feel at home. The location is convenient for exploring Hong Kong, and the rooms are thoughtfully designed, clean, comfortable, and well maintained. After a busy day, it was always a pleasure to return to the hotel and relax in a peaceful environment. The attention to detail throughout the hotel is noticeable, and the overall service experience was excellent. What particularly stood out during my stay was the warm and genuine hospitality of Lucia. She was exceptionally kind, friendly, and attentive throughout my stay. Her warm nature and willingness to assist made a real difference to my experience. Lucia made interactions feel personal rather than simply being routine hotel service. She was always approachable, polite, and genuinely interested in ensuring that guests were comfortable and well taken care of. Good hospitality is not only about the facilities of a hotel; it is also about the people who create the experience, and Lucia certainly contributed significantly to making my stay memorable. Her positive attitude and gracious manner reflect very well on the hotel’s service standards. Overall, I had a wonderful experience at AKI Hotel Hong Kong – MGallery Collection and would be happy to stay here again on my future visits to Hong Kong. The combination of a stylish property, comfortable rooms, convenient location, professional service, and especially the warm hospitality provided by Lucia made my stay truly enjoyable. Thank you to the entire team, and a special thank you to Lucia for making my stay so welcoming and memorable.

Customer review rating 4.0/5

Wing Y. W. L. Families - Confirmed reviews ALL

An enjoyable short stay at AKI. Location is great, room is clean and quiet, if the food quality of Tangram can be further improved, staying at AKI would be a complete joy.

Dear W., Thank you for choosing us and for sharing your review. We are delighted that you found your room clean and quiet during your short stay with us. Our team takes great pride in creating a restful environment, and it is rewarding to know this contributed to your enjoyable visit. Even so, we are sorry that the dining experience at Tangram did not fully meet your expectations. Your comments have been shared with our culinary team for further improvements. Nonetheless, we are glad you appreciated our location in the heart of Wan Chai, just steps from the MTR and Causeway Bay shopping. We hope to have the opportunity of welcoming you back in the future. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Sasikrishnan S. Business - Confirmed reviews ALL

Great experience room was a bit small but other wise breakfast was good…. In room coffee types there is not much clarity Staff were very hospitable and friendly Overall good experience

Dear Guest, Thank you for your valuable feedback. We are delighted that you had a great experience with us and that you found our breakfast enjoyable. That said, we are sorry the room felt a little compact for your needs. Our hotel offers a variety of room sizes, including our Studio and Deluxe Tatami rooms which provide more generous space and 270-degree city views. Our team is always happy to clarify the options available at any time. We hope we have the opportunity of seeing you again in the future. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 3.0/5

Scott W. Couples - Confirmed reviews ALL

I take the blame for selecting this hotel - I clearly did not notice the fact that a Superior Room was so small that there was no gap between the bed and the outside wall, or that there was no room for a fridge, or anywhere to put suitcases, or that the self contained toilet (with a magical toilet lid that opened automatically when you opened the door) was uncomfortably small to sit on if you were over 6 foot tall. On a positive note, the staff were friendly and helpful, the top floor bar inviting and breakfast was good. Would I stay here again? Afraid not.

Dear Scott, We thank you for taking the time to provide us with your feedback. We are delighted that you found AKI Hong Kong - MGallery clean and modern, and that our team made a friendly impression during your visit. However, we are very sorry to hear that the layout and size of our Superior Room did not meet your expectations or provide the comfort you needed. We understand that space is a crucial factor for a relaxing stay, especially regarding luggage storage and bathroom comfort for our taller guests. Your feedback regarding the room layout has been shared with our management team as we continuously look for ways to optimize our guest accommodations. Nonetheless, we are pleased that our central location in Wan Chai placed you within easy reach of Hong Kong’s attractions and transport links. It would be a pleasure to welcome you back on a future occasion. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 4.0/5

Marie R. Business - Confirmed reviews ALL

Great central location on a quiet street, very clean and comfortable room. Fast WiFi and the food is well prepared, with a great menu. The staff are the Reception desk during the day are very helpful and friendly. If you're travelling with limited luggage and do not need to work on a laptop in your room - this is a perfect location. The reasons I gave it 4 rather than 5 stars: The rooms are very, very small. No space at all around the bed or any room for luggage, aside from the top of the closet that can fit a carry-on. But the bed is very comfortable, and the shades black out all the light. The other reason is that there is no desk to work aside from a tiny little table and there are no outlets for charging except by the coffee maker. Although there are nice work desks in the main Reception area. As reported by other reviews, I also found that some of the staff in the morning breakfast are quite rude.

Dear Marie, We really appreciate your feedback and delighted that you enjoyed your stay with us! We are glad you appreciated our prime location, the cleanliness of your room, and the quality of our dining and WiFi connection. Our reception team is especially grateful for your warm mention of the colleague who checked you in on your arrival date. However, we are sorry that a few aspects of your visit fell short. The compact layout of some rooms can be challenging, and we regret that the workspace and the service at breakfast did not reflect the high standard we aim for. That said, we are pleased that your overall impression was a positive one. We hope to welcome you back soon. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Wei Q. G. Business - Confirmed reviews ALL

Very good

Dear Wei Q., We are delighted that you found our hotel well located and your stay comfortable. Our team takes great pride in being friendly and helpful, so it is wonderful to know Edward made such a positive impression by delivering your parcels. We will make sure he receives your kind words. We look forward to welcoming you back for a memorable stay in the future. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Chung C. Solo - Confirmed reviews ALL

The check-in experience was great and the room is comfortable. The rooftop bar is also a nice one where you can spend a relax night without going anywhere.

Dear Chung C., Thank you for taking the time to share your feedback. We are delighted that you had a smooth check-in and found your room so comfortable. It is great to know you enjoyed our rooftop bar, Uncle Ming’s. Spending a relaxed evening there with its panoramic city views and extensive whisky collection is something we love for our guests to experience. Our team is also pleased you appreciated the convenient location of AKI Hong Kong, right in the heart of Wan Chai and just steps from the MTR and Hong Kong Convention Centre. We look forward to welcoming you back in the future. Kind regards, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,033 reviews 9.4/10 Location
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  • 1,816 reviews 9.2/10 Service
  • 9 reviews 8.3/10 WiFi
  • 778 reviews 9.7/10 Vibe
  • 743 reviews 4/10 Comfort
  • 563 reviews 9.1/10 Cleanliness
  • 463 reviews 8.2/10 Amenities

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