AKI Hong Kong - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 419 reviews

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • Co-working space with natural daylight

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Hotel location

AKI Hong Kong - MGallery

239 Jaffe Road
Hong Kong
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  419 reviews

Great hotel

Customer review rating 4.0/5

Svenson Couples - Confirmed reviews ALL

All the facilities are nice and new. Staff are nice and patience with our request.

Dear Mr. L., We very much appreciate your comments regarding your stay at the AKI Hong Kong - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Christophe Bataille General Manager

Good to stay

Customer review rating 5.0/5

Justin L. Couples - Confirmed reviews ALL

The room performance is so good also the bed is so soft good to sleep, hotel place easy to go, over all I will come back again

Dear Mr. L., We very much appreciate your comments regarding your stay at the AKI Hong Kong - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Christophe Bataille General Manager

Dusty studio

Customer review rating 3.0/5

Derek Couples - Confirmed reviews ALL

The room is full of dust!

Dear Mr. P., Thank you for taking the time to tell us about your experience at the AKI Hong Kong - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Regarding your comment of cleanliness of the room is well noted. I had shared with our Director of Housekeeping for immediate action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bataille General Manager

Brand new hotel

Customer review rating 2.5/5

El Solo - Confirmed reviews ALL

Overall the experience is moderate. I appreciate the hotel is new and clean. The promotion price is attractive and suggest to extend the preferred rate. Although the hotel is new but there’s still faulty where the fridge is not working. The most dissatisfying part is the customer service. The team is very disorganised and do not know what they are doing. I need to keep repeating myself on the requirement. Adding to this, food is not up to the standard which is disappointing

location, nice and clean

Customer review rating 5.0/5

Teresa S. Families - Confirmed reviews ALL

location easy for transportation, lots of good food around hotel, room is new and clean. All staffs are very nice and helpful

Dear Mrs. S., We very much appreciate your comments regarding your stay at the AKI Hong Kong - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Christophe Bataille General Manager

Other web-users rate our hotel

  • 173 reviews 9.1/10 Location
  • 403 reviews 7.2/10 Room
  • 377 reviews 8.1/10 Service
  • 8 reviews 7.7/10 WiFi
  • 228 reviews 9.7/10 Vibe
  • 154 reviews 4/10 Comfort
  • 121 reviews 8.9/10 Cleanliness
  • 95 reviews 8/10 Breakfast

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