AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,443 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Room 1

Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,443 reviews

Customer review rating 4.5/5

Des W. Business - Confirmed reviews ALL

Dear Guest, Thank you for reviewing your visit to our hotel. We’re delighted to hear you enjoyed your business stay at AKI Hong Kong - MGallery. Our team takes pride in maintaining fresh, inviting spaces and delivering attentive service. Your recognition of their efforts means a great deal to us. That said, we regret any inconvenience caused by connectivity challenges during your visit. Please know we continuously review our infrastructure to ensure seamless experiences. Finally, we’re thrilled our Wan Chai location served you well and that your ALL Gold status enhanced your stay. Our proximity to key business hubs makes us a favorite among corporate travelers. Thank you again; it would be a pleasure to welcome you back. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 3.5/5

Couper G. Couples - Confirmed reviews ALL

Dear guest, Thank you for sharing your feedback following your recent stay with us. While we are pleased to learn that most aspects of your experience met your expectations, we sincerely apologize for the cleanliness issues you encountered in your room. Finding hair that had not been properly removed is certainly not reflective of the high housekeeping standards we strive to maintain, and we understand how this may have affected your comfort. Please rest assured that your comments have been shared with our Housekeeping team for immediate review and improvement. We are also sorry to hear that our gym facilities did not meet your expectations. We value your feedback and continuously evaluate our amenities to ensure they provide the best possible experience for our guests. Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back in the future and provide you with a much more seamless and enjoyable stay. Sincerely, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Jonathan P. Families - Confirmed reviews ALL

Dear Jonathan, It was a pleasure to receive this kind review of your time with us. We are delighted to know your family found comfort and relaxation in our thoughtfully designed spaces. Our team takes pride in maintaining serene environments that offer respite from Hong Kong’s vibrant energy. We are particularly glad our location provided convenient access to diverse dining experiences, allowing you to savor the city’s flavors effortlessly. While we regret any inconvenience with access during your stay, we appreciate your understanding regarding the compact room layout typical of urban accommodations. Our prime Wan Chai location enables guests to explore major attractions within minutes, a balance we carefully maintain. We look forward to seeing you again in the future. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Zeng M. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed the ambiance of our hotel and appreciated its modern design. It is also wonderful to know that our team made a positive impression with their friendly and accommodating service. Your encouraging words mean a lot to us and serve as great motivation for our team to continue delivering memorable experiences to our guests. We sincerely appreciate your support and look forward to welcoming you back to AKI Hong Kong - MGallery for another enjoyable stay. Sincerely, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you for your positive review. We are thrilled to know you had a memorable stay at AKI Hong Kong - MGallery. It is wonderful that your room offered such pleasant views, and we appreciate your kind words about our team’s friendly and attentive service. However, we regret any inconvenience you experienced regarding access to the hotel. Our team is always available to assist guests with any needs during their stay. Nonetheless, we are delighted that you found our location so convenient for exploring the vibrant dining scenes of Wan Chai and SOHO. Being steps away from these lively areas is indeed a highlight we love sharing with our guests. The entire team looks forward to welcoming you back for a future visit. Kind regards, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,043 reviews 9.5/10 Location
  • 1,651 reviews 7.6/10 Room
  • 1,850 reviews 9.1/10 Service
  • 8 reviews 9.2/10 WiFi
  • 812 reviews 9.6/10 Vibe
  • 757 reviews 3.9/10 Comfort
  • 578 reviews 9/10 Cleanliness
  • 466 reviews 8.1/10 Amenities

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