AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,560 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 1-minute walk from the China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Room 1

Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,560 reviews

Customer review rating 4.5/5

Pui C. Friends - Confirmed reviews ALL

Dear Pui, It was a pleasure to receive your kind feedback of your stay with us. We’re delighted you chose AKI Hong Kong - MGallery for your friends’ trip. It’s wonderful to know our team contributed to your enjoyable experience. We appreciate you booking through the Accor ALL App and value your Silver status in our loyalty programme. Your perfect recommendation score motivates us to keep delivering memorable stays. We’re already looking forward to welcoming you back to our Tatami Rooms or Uncle Ming’s Whisky Bar during your next Hong Kong visit. It would be a pleasure to welcome you again. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Gang L. Couples - Confirmed reviews ALL

Dear Gang, It was a pleasure to receive your kind feedback. We’re delighted you enjoyed your time at AKI Hong Kong - MGallery. Our team takes pride in delivering attentive service, and we’re thrilled you appreciated both our colleagues’ efforts and the thoughtful coffee/tea selection in your room. As Platinum members, we’re particularly grateful you value the ALL Accor program benefits. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Raphael F. G. V. Couples - Confirmed reviews ALL

Dear Raphael F., Thank you for taking the time to give your opinion about your stay. We’re delighted you chose AKI Hong Kong - MGallery for your first visit to Hong Kong. It’s wonderful you appreciated our unique amenities like the bidet-equipped bathrooms and found your room arrangement comfortable despite the compact urban layout. We’re particularly pleased our ALL loyalty program enhanced your experience as a Platinum member through the app booking process. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 4.0/5

Amanda D. Couples - Confirmed reviews ALL

Dear Amanda, Thank you for taking the time to let us know your opinion of your recent stay. We’re delighted our team’s hospitality enhanced your experience and that you valued their attentive service. While we regret your breakfast expectations weren’t fully met, we continually refine our interactive breakfast offering based on guest insights. Our Wan Chai location remains ideal for exploring Hong Kong Island, and we hope you discovered nearby gems like the Golden Bauhinia Square during your stay. We look forward to the pleasure of welcoming you back. Many thanks again, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Hyung G. K. Solo - Confirmed reviews ALL

Dear K., Thank you for this positive review of your stay with us. We appreciate you choosing AKI Hong Kong - MGallery for your stay in Wan Chai. Our team was delighted to assist with your unexpected situation, and we’re particularly pleased you highlighted Chilly’s attentive service. As Platinum members like yourself always receive priority assistance, we’re glad this commitment translated into swift support during your moment of need. While such incidents are uncommon, we regret any initial distress caused. Our staff receives regular training to handle emergencies discreetly and efficiently. Furthermore, we trust our Japanese-inspired Tatami rooms with smart-living technology provided the calm retreat you deserved after your travels. The positive feedback about your welcome amenities and room upgrade motivates us to maintain these high standards for all guests. We look forward to welcoming you for another pleasant stay. Best wishes, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,260 reviews 9.4/10 Location
  • 2,018 reviews 7.5/10 Room
  • 2,070 reviews 8.9/10 Service
  • 14 reviews 7.9/10 WiFi
  • 957 reviews 3.6/10 Comfort
  • 949 reviews 9.7/10 Vibe
  • 698 reviews 9/10 Cleanliness
  • 571 reviews 8.6/10 Amenities

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