AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,467 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,467 reviews

Customer review rating 5.0/5

Yan F. L. Families - Confirmed reviews ALL

Been well cared as a platium member

Customer review rating 3.0/5

Chun Y. W. Solo - Confirmed reviews ALL

Overall average experience. The room was quite compact, though the space design was thoughtful. Unfortunately, the window faced aging Hong Kong buildings that appeared poorly maintained and detracted from the view. The air conditioning unit was excessively loud, and soundproofing was inadequate. On the positive side, staff were readily available when needed. As a Gold/Plus member, I was disappointed by the lack of recognition or benefits. Late checkout until 1 PM was only granted upon request, rather than offered proactively. During check-in, no hotel services or amenities were introduced, though this may be due to the property's limited size. Given the price point, the overall value does not meet expectations.

Dear Chun Y. W., Thank you for positively reviewing your recent stay. We are pleased to hear that you found the thoughtful space design in your room conducive to comfort. Our Tatami Rooms and curated amenities aim to provide a rejuvenating experience in the heart of Wan Chai. However, we sincerely regret that several aspects of your stay fell short of your expectations. As a valued ALL Gold member, your recognition and benefits are important to us, and we acknowledge the shortcomings in proactively extending late checkout options. While our compact rooms maximize functionality in central locations, we understand preferences for expansive views may vary. Nonetheless, we appreciate your acknowledgment of our cleanliness standards and sustainability efforts. Our team remains committed to refining guest experiences while maintaining eco-conscious practices across all operations. It would be a pleasure to welcome you again. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Piriyabhorn C. Solo - Confirmed reviews ALL

Short holiday in Hong Kong. First time to stay with AKI. Not too far from the MTR station. The room is nice and clean. All of the staff are friendly, polite and helpful, from the girl at Check in (can't remember her name), Restaurant, check out by Marco, Concierge Paul and Henry.

Customer review rating 5.0/5

Clarysa A. S. Families - Confirmed reviews ALL

Love the bed & bfast!

Customer review rating 4.5/5

Poi F. W. Families - Confirmed reviews ALL

Friendly and helpful staffs, had a pleasant stay.

Other web-users rate our hotel

  • 1,223 reviews 9.5/10 Location
  • 1,937 reviews 7.6/10 Room
  • 2,060 reviews 9/10 Service
  • 10 reviews 8.3/10 WiFi
  • 906 reviews 9.7/10 Vibe
  • 899 reviews 3.9/10 Comfort
  • 688 reviews 9.1/10 Cleanliness
  • 566 reviews 8.5/10 Amenities

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