AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,516 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,516 reviews

Customer review rating 5.0/5

Digvijay S. Couples - Confirmed reviews ALL

Great stay, staff was very helpful and polite, all services were upto mark

Customer review rating 5.0/5

Richard A. L. Solo - Confirmed reviews ALL

Great hotel in a good area. The staff were friendly and courteous. Filbert was very helpful

Dear Richard, Thank you for positively reviewing your visit. We are thrilled to hear your time at AKI Hong Kong - MGallery met your expectations. Our team takes pride in delivering attentive service, and we’re delighted Filbert made your stay memorable. It’s wonderful you found our location convenient for exploring Wan Chai’s vibrant surroundings. We’re equally pleased your booking process went smoothly through our MGallery platform. We look forward to welcoming you back. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 2.5/5

Quan Z. Couples - Confirmed reviews ALL

The room had a very mouldy/stinky smell when we walked in, and the curtain definitely need some repairs. The outlets on the side close to the window is basically useless as it’s so close to the wall and nothing can be plugged in.

Dear Quan Z., Thank you for sharing your opinion with us. We are pleased to know you appreciated our prime location in Wan Chai, with its easy access to major attractions and public transportation options. However, we sincerely apologize that some aspects of your stay did not meet your expectations. We regret the inconvenience caused by the room environment and maintenance concerns you mentioned. Our team has noted your feedback about electrical access points and will review room configurations to improve convenience. Our daily housekeeping services aim to maintain freshness throughout all accommodations, and we will reinforce these protocols moving forward. We do hope to be able to welcome you back for a better experience. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Simon P. Families - Confirmed reviews ALL

Friendly staff

Dear Simon, Thank you for your positive feedback. We are delighted to know you had a comfortable stay at AKI Hong Kong - MGallery. It means much to us that our team’s hospitality made such a positive impression during your family visit. We also appreciate your continued loyalty as a Gold member and are thrilled you value our program so highly. We look forward to welcoming you back in the future. All the best, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Daniel V. Couples - Confirmed reviews ALL

The hotel is brand new and very nicely designed with heavy focus on wooden elements. The lobby smelled luxurious, location is great. Membership status was recognised and awarded , front dest team very approachable and helpful. Eric specially was a highlight with his attentiveness and professionalism.

Dear Daniel, Thank you for taking the time to share your thoughts with us. It is wonderful to know you appreciated your stay at AKI Hong Kong - MGallery. We are delighted you enjoyed our contemporary design blending natural elements with modern aesthetics. Your kind words about Eric have been shared with him directly, he takes great pride in creating memorable moments for our guests. As valued Platinum members, we are thrilled the loyalty program continues to meet your expectations. Your perfect recommendation score inspires us to maintain these standards. We hope to have the occasion to welcome you again. Best wishes, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,130 reviews 9.5/10 Location
  • 1,775 reviews 7.6/10 Room
  • 1,938 reviews 9.1/10 Service
  • 12 reviews 7.9/10 WiFi
  • 862 reviews 9.6/10 Vibe
  • 804 reviews 4/10 Comfort
  • 613 reviews 8.9/10 Cleanliness
  • 503 reviews 8.3/10 Amenities

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