AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,519 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,519 reviews

Customer review rating 5.0/5

Ya J. H. Business - Confirmed reviews ALL

The service and stay were excellent. The lobby also had a public area and printing service, which was helpful for my urgent work needs. Marco and Michelle were very nice and helpful!

Dear Ya J. H., Thank you for letting us know how satisfied you were with your recent stay. We are delighted you enjoyed your time at AKI Hong Kong - MGallery. Our team takes pride in providing efficient service tailored to business travelers like yourself. We’re glad our lobby facilities supported your urgent work needs, and we’ll share your kind words with Marco and Michelle who contributed to your positive experience. We look forward to welcoming you back in the future. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 3.5/5

Hugo P. Solo - Confirmed reviews ALL

Standard hotel, minimalist in every details.

Gentile Hugo, Grazie per aver scelto di soggiornare nel nostro hotel e per averci fatto conoscere la sua opinione in merito. Siamo lieti che abbia apprezzato la posizione strategica del nostro hotel, ideale per esplorare Wan Chai e le principali attrazioni di Hong Kong. Ci dispiace che alcuni aspetti del soggiorno non abbiano corrisposto alle Sue aspettative. Il Suo feedback sulla membership Platinum è per noi particolarmente prezioso e ci impegneremo a migliorare l’esperienza legata ai benefit riservati ai membri ALL Accor. La ringraziamo per aver scelto AKI Hong Kong - MGallery e per il Suo apprezzamento verso il nostro programma fedeltà, fondamentale per offrire un servizio sempre più personalizzato. Saremmo felici di averLa nuovamente come nostro ospite. Cordiali saluti, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Philip D. T. Business - Confirmed reviews ALL

Good staff and suitable location.

Dear Philip D., Thank you for your positive feedback. We are delighted to hear you enjoyed your stay at AKI Hong Kong - MGallery. Our team takes pride in providing attentive service and we’re thrilled you found our Wan Chai location convenient for your business needs. The proximity to Exhibition Centre MTR station makes exploring Hong Kong’s dynamic areas particularly effortless. We hope to welcome you back for another enjoyable visit. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Sze L. W. Families - Confirmed reviews ALL

My stay was absolutely wonderful. Special thanks to the GR team – Fresa, Marco and Filbert – whose warmth and attentiveness made me feel genuinely cared for.

Dear Sze L. W., Thank you for this high rating. We are delighted to hear you enjoyed your stay at AKI Hong Kong - MGallery. It was our pleasure to provide attentive service during your visit. Our team takes pride in creating memorable moments for guests through personalized care and warm hospitality. We look forward to welcoming you back for another memorable experience. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 3.0/5

Angela C. Couples - Confirmed reviews ALL

Amenities not provided .

Dear Angela, Thank you for taking the time to share your feedback. We sincerely regret that certain aspects of your stay fell short of expectations. Our team takes pride in maintaining high standards of cleanliness and comfort, and we apologize for any oversight in bathroom amenities availability. Please know we do offer toiletries upon request to support our sustainability initiatives while ensuring guest convenience. Regarding the bath mat replacement, we appreciate you bringing this to our attention as it helps us reinforce our housekeeping protocols. Our staff is always available during stays to promptly address any maintenance needs. We do hope to be able to welcome you back in the future. Kindest regards, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,231 reviews 9.4/10 Location
  • 1,962 reviews 7.6/10 Room
  • 2,046 reviews 8.9/10 Service
  • 10 reviews 8/10 WiFi
  • 914 reviews 9.6/10 Vibe
  • 914 reviews 3.7/10 Comfort
  • 693 reviews 9.1/10 Cleanliness
  • 572 reviews 8.4/10 Amenities

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