AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,509 reviews

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AKI Hotel Hong Kong - MGallery Collection - Image 1
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239 Jaffe Road, 0 Wan Chai, Hong Kong SAR, China

Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
0 Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Telephone
Fax +852 2121 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,509 reviews

Customer review rating 4.5/5

Fabian M. V. Couples - Confirmed reviews ALL

We arrived for a 3 night stay in Hong Kong. The front office staff were friendly and attentive from the moment we arrived. The rooms were exactly as seen in the pictures with extremely comfortable beds and modern amenities. It's location was an easy ride to everywhere in Hong Kong with Sheung Wan station only 8 mins walk away. Would stay here again!

Dear Fabian M., Thank you for positively reviewing your visit. We are thrilled you had such a great stay at AKI Hong Kong - MGallery. We appreciate you highlighting our front office team’s attentive service from arrival. It is fantastic that your room met your expectations with its comfort and modern features. We are also pleased you found our location convenient for exploring Hong Kong. Furthermore, we are grateful for your recognition of our housekeeping team’s dedication. We will certainly pass on your compliments to our Front Office team - Paul, Chilli, Vincent, and the entire team. We would be delighted to welcome you back on another occasion. All the best. Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Kevin S. Business - Confirmed reviews ALL

Was book in for 2 nights at the AKI. Looked nice when I made my booking but was impressed beyond my expectations from my arrival. This new building and the minimalist Japanese aesthetic that pervaded the hotel was impressive. I was greeted by Paul, who was warm and engaging and then up to the reception greeted by Chillie and Cristobel. The most delightful and welcoming staff I have encountered in a while. Both so professional and couldn't be more accommodating with my various questions and request. Cristobel gave me many tips and recommendations and was so lovely. A great reception team and all should be congratulated. I was given a corner room that has harbour views which was terrific.The room size was reasonable and well laid out. For me it was more than sufficient, but other might see it slightly small. Loved the room finishes and also the Japanese style toilet. I dined at the restaurant and was very impressed. The decor and open kitchen was great and the food well above average - big appreciation to staff. Henry who served my was very knowledgable and highly personable. Overall greatly impressed and would return in a heartbeat. Big shout out to Paul, Chillie, Cristobel and Henry. They all took exceptional care of me, which was greatly appreciated and very touching.

Dear Kevin, Thank you for taking the time to share your feedback. We’re thrilled you had such a memorable time at AKI Hong Kong - MGallery. It’s wonderful you appreciated our Japanese-inspired design and found your harbour-view room comfortable. We’re especially glad our Front Office team—including Paul, Chillie, Cristobel, and Henry—made you feel welcomed with their attentive service. Your enjoyment of the restaurant’s open kitchen and dishes means a lot to us too. It would be a pleasure to welcome you back in the future. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 4.0/5

Rouel D. Couples - Confirmed reviews ALL

Smart compact rooms . Clean lines, warm interiors. Great taste. Comfortable sleeping with all the necessary essentials. Not as close to MTR. Next time I would like to book a little bigger room.

Customer review rating 4.0/5

Long T. Couples - Confirmed reviews ALL

The rooms are on the small side, fortunately I booked a Studio room, which I was told was the largest room category available. The breakfast food choices are not great, and limited to one main dish choice, so choose carefully. The hotel is not easily walkable from Sogo and the main causeway bay area, but is close to Wanchai station and the general Wanchai area. For the price I paid to book a Studio room, in my view my regular go-to hotel, the Crown Plaza CWB, is much better suited and better value. Being a Diamond ALL member, I could have been upgraded to Studio room if I booked a smaller (18 sq m, 20 sq m) room, but being a small hotel, one cannot count on getting an upgrade so I booked a Studio room to be sure of a larger room.

Dear Long. We thank you for taking the time to provide us with your feedback at AKI Hong Kong - MGallery! We’re delighted you had a positive overall stay and appreciate your loyalty as a Diamond member. That said, we sincerely regret some aspects didn’t meet your expectations. We apologize for the limitations in room amenities and breakfast variety. Your comments about value comparison are noted. Nonetheless, we hope you found our location near Wanchai station convenient during your visit. We hope to welcome you back on future occasions. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Wantanee J. Families - Confirmed reviews ALL

Great location, super accommodating staff, and everything was really clean. The ambience was calm and relaxing too. The room was a bit small, but that’s to be expected in Hong Kong. Overall, I still had a really lovely stay and will definitely be coming back. Highly recommend!

Dear Wantanee, Thank you for this review. We’re delighted you enjoyed your stay at AKI Hong Kong - MGallery. Our team takes pride in maintaining high standards of service and cleanliness, and we’re thrilled you found our facilities welcoming. The calming atmosphere we cultivate aims to provide respite from Hong Kong’s vibrant energy. That said, we understand space can feel limited in urban accommodations. While our Tatami Rooms offer unique layouts to maximize comfort, we’ll continue exploring innovative solutions. Nonetheless, we’re pleased our central Wan Chai location allowed convenient access to Hong Kong’s highlights. The proximity to cultural landmarks and transport hubs remains one of our key advantages for family travelers. We look forward to welcoming you back. Best wishes, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,243 reviews 9.5/10 Location
  • 1,972 reviews 7.6/10 Room
  • 2,076 reviews 8.9/10 Service
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  • 922 reviews 9.6/10 Vibe
  • 916 reviews 3.7/10 Comfort
  • 700 reviews 9.2/10 Cleanliness
  • 575 reviews 8.5/10 Amenities

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