AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,733 reviews

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AKI Hotel Hong Kong - MGallery Collection - Image 1
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239 Jaffe Road, 0 Wan Chai, Hong Kong SAR, China

Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 1-minute walk from the China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
0 Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Telephone
Fax +852 2121 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,733 reviews

Beautiful hotel, skip the breakfast

Customer review rating 4.0/5

Haru Friends - Confirmed reviews ALL

Beautiful, original, and clean rooms equipped with everything you need, including a coffee machine and excellent tea. Some rooms offer harbor views. Very friendly and helpful staff at the reception desk. The only thing that marred our stay was the mediocre breakfast. It's not so much the limited selection that is objectionable, but rather the below-average quality of the food. For example, stale bread and pastries, unripe fruit, and sticky cheese at the buffet. Unfortunately, the dishes served were no better (e.g., cold when served). In contrast to the reception, concierge, and lobby, the friendliness of the staff also left something to be desired.

Dear Haru, Thank you for sharing your detailed feedback about your recent stay. We are delighted you appreciated our elegant rooms with harbor views, the convenience of in-room coffee facilities, and the attentive service from our reception team during check-in. Your recognition of their efforts to accommodate your room preferences is particularly valued. We sincerely regret that your breakfast experience fell short of expectations. At TANGRAM, we strive to offer fresh, high-quality dishes through our interactive concept, and your feedback has been shared with our culinary team for immediate review. We also appreciate your note regarding service consistency and will reinforce training to ensure alignment with our standards. Lastly, we hope our central Wan Chai location allowed you to explore nearby attractions like the Hong Kong Convention Centre and Causeway Bay effortlessly. It was our pleasure to provide a seamless base for your Hong Kong adventures. We hope to welcome you back for a more complete experience on your next visit. Kind regards, Ohad Tiktinsky, General Manager

Great stay as always

Customer review rating 5.0/5

Pdf Business - Confirmed reviews ALL

Friendly, efficient service. Contemporary - semi Japanese-style - fit-out. Room not big - but that's Hong Kong! Bed and linens high quality and comfortable. Great location.

Dear Guest, Thank you very much for this kind review of your recent stay. It\'s truly rewarding to hear you had a wonderful stay at AKI Hotel Hong Kong - MGallery. We are thrilled that the quality bed linens of our rooms, the overall contemporary design of our hotel, and the attentive service provided left a lasting positive impression on you. Our team works tirelessly to ensure every guest has a comfortable and enjoyable experience, and your feedback is a testament to their dedication. We take pride in our modern and stylishly decorated rooms, all refurbished to enhance guest comfort and satisfaction. We look forward to seeing you again soon. Best regards, Ohad Tiktinsky, General Manager

Very supportive staff, clean, efficient and close to public transport (tram, MTR and ferry)

Customer review rating 4.5/5

Patrick Solo - Confirmed reviews ALL

The rooms are neat, designed with efficiency in mind. The staff was super attentive.

Dear Patrick, Thank you for taking the time to share your review. We are truly overjoyed to hear that your stay at AKI Hong Kong - MGallery was marked by attentiveness and cleanliness, which are cornerstones of our service philosophy. We are pleased that you found the design of our rooms to be both neat and efficient. Our goal is to provide a harmonious blend of comfort and functionality, and it’s reassuring to know that we have achieved this with our accommodations. Moreover, our strategic location in the vibrant Wan Chai district, close to key transport hubs, is something we are very proud of, and we are thrilled that it added convenience to your stay. However, we take note of your comments regarding the pastry options during breakfast. While we strive to offer a diverse and enjoyable breakfast experience, it seems we have fallen short in this aspect. Rest assured, we value your input as it helps us to continuously refine our offerings. Nonetheless, we are delighted that you appreciated the proactive service provided by our team. Their dedication to guest satisfaction is indeed a highlight for many of our visitors. In addition, the proximity to various public transport options is a feature we are glad you enjoyed, as it allows our guests to explore Hong Kong with ease. We hope that despite the pastry selection, the rest of our breakfast offerings were to your liking and that they provided a good start to your day. Our interactive breakfast concept is designed to cater to a wide range of tastes, and we constantly aim to improve it. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

Good value for the location

Customer review rating 4.5/5

Ricardo Couples - Confirmed reviews ALL

It was clean and modern

Dear Ricardo, Thank you very much for this kind review of your recent stay. We are truly glad that your stay at AKI Hong Kong - MGallery left such a positive impression. The cleanliness and contemporary design of our establishment are aspects we take great pride in, and it is rewarding to know that these details enhanced your visit. We are especially pleased that you found value in our prime location, with its convenient access to major attractions and public transportation, ensuring an efficient and enjoyable stay in the heart of Hong Kong. We look forward to seeing you again soon. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 2.0/5

Bertrand Business - Confirmed reviews ALL

Room is really too small

Dear Bertrand, Thank you for taking the time to review your stay. We are sorry to hear that the accommodations did not meet your expectations in terms of space. Our rooms are designed to provide a balance between comfort and functionality, with smart-living technology and upscale amenities. Nonetheless, we understand that preferences for room size can vary, and we regret any inconvenience this may have caused during your stay. We take pride in our central location in Wan Chai, which offers our guests convenient access to major landmarks and transport links, ensuring a stay that is both efficient and restorative. While our room dimensions are reflective of the urban architecture of Hong Kong, we are always seeking ways to ensure our guests feel at ease and will take your feedback into consideration. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,362 reviews 9.4/10 Location
  • 2,154 reviews 7.5/10 Room
  • 2,125 reviews 8.9/10 Service
  • 15 reviews 7.6/10 WiFi
  • 1,047 reviews 3.5/10 Comfort
  • 1,043 reviews 9.7/10 Vibe
  • 727 reviews 9/10 Cleanliness
  • 637 reviews 8.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.