AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,527 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,527 reviews

Customer review rating 4.0/5

Christie T. D. Couples - Confirmed reviews ALL

Comfortable stay but could be great. If the breakfast options and coffee beans could be improved, would be amazing!

Dear Christie, We are grateful for the time you took to review your recent visit. We are delighted to hear you found your stay comfortable and enjoyed many aspects of your visit. Our team strives to create a calming atmosphere for guests to rejuvenate during their time in Hong Kong. However, we regret to learn that some elements of our breakfast offerings and coffee selection did not meet your preferences. Your feedback is invaluable, and we will review these areas to enhance future guest experiences. Nonetheless, we are pleased that your overall stay was satisfying and that you appreciated our convenient location near Wan Chai’s vibrant attractions. We hope the proximity to shopping and dining added convenience to your trip. We hope to welcome you back again in the future. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Zhuo J. X. Business - Confirmed reviews ALL

Good Service at the front desk, very nice experience.

Customer review rating 5.0/5

Anne L. S. Couples - Confirmed reviews ALL

very welcoming staff, extremely comfortable room with a delicious breakfast to start the day. Breakfast at Aki is a not to miss experience. Each day we could treat ourselves to a new discovery, this was such a nice experience :-)

Customer review rating 4.0/5

Napat C. Couples - Confirmed reviews ALL

The amount of drinking water provided in room is not enough for two.

Dear Napat, Thank you for reviewing your visit to our hotel. We are delighted that you found our location convenient for your stay in Hong Kong. However, we regret that the amenities provided in your room fell short of your needs. Please know our team is always ready to assist with any additional requests during your visit. It was also heartening to receive your perfect recommendation score, which motivates us to keep enhancing our services. We hope to welcome you back for an improved experience in the future. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 3.5/5

Samir P. Couples - Confirmed reviews ALL

Satisfied with the room and the stay.

Dear Mr. P. and Ms. Gayatri, Thank you for taking the time to tell us about your experience at the AKI Hotel Hong Kong - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am truly sorry to read your displeasure at the service that you have received. I have covered your feedback with the relevant manager to ensure that we use this as an encouragement to improve. We would offer a room upgrade to the Deluxe Studio Room together with 2 breakfasts for your next visit. Thank you again for sharing your experience, and we are look forward to welcoming you back soon. Best Regards, Ohad Tiktinsky General Manager

Other web-users rate our hotel

  • 1,179 reviews 9.5/10 Location
  • 1,877 reviews 7.6/10 Room
  • 1,997 reviews 9.1/10 Service
  • 11 reviews 7.1/10 WiFi
  • 879 reviews 9.6/10 Vibe
  • 852 reviews 3.8/10 Comfort
  • 663 reviews 9/10 Cleanliness
  • 546 reviews 8.5/10 Amenities

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