AKI Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,511 reviews

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Description

Hotel extras

  • Japanese-style Tatami Room

  • Roof-top Whisky Bar with panoramic city view

  • 3-minute walk to China Visa Application Service Center

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

Our accommodation(s)

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Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,511 reviews

Customer review rating 4.0/5

Rouel D. Couples - Confirmed reviews ALL

Smart compact rooms . Clean lines, warm interiors. Great taste. Comfortable sleeping with all the necessary essentials. Not as close to MTR. Next time I would like to book a little bigger room.

Customer review rating 4.0/5

Long T. Couples - Confirmed reviews ALL

The rooms are on the small side, fortunately I booked a Studio room, which I was told was the largest room category available. The breakfast food choices are not great, and limited to one main dish choice, so choose carefully. The hotel is not easily walkable from Sogo and the main causeway bay area, but is close to Wanchai station and the general Wanchai area. For the price I paid to book a Studio room, in my view my regular go-to hotel, the Crown Plaza CWB, is much better suited and better value. Being a Diamond ALL member, I could have been upgraded to Studio room if I booked a smaller (18 sq m, 20 sq m) room, but being a small hotel, one cannot count on getting an upgrade so I booked a Studio room to be sure of a larger room.

Dear Long. We thank you for taking the time to provide us with your feedback at AKI Hong Kong - MGallery! We’re delighted you had a positive overall stay and appreciate your loyalty as a Diamond member. That said, we sincerely regret some aspects didn’t meet your expectations. We apologize for the limitations in room amenities and breakfast variety. Your comments about value comparison are noted. Nonetheless, we hope you found our location near Wanchai station convenient during your visit. We hope to welcome you back on future occasions. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Wantanee J. Families - Confirmed reviews ALL

Great location, super accommodating staff, and everything was really clean. The ambience was calm and relaxing too. The room was a bit small, but that’s to be expected in Hong Kong. Overall, I still had a really lovely stay and will definitely be coming back. Highly recommend!

Dear Wantanee, Thank you for this review. We’re delighted you enjoyed your stay at AKI Hong Kong - MGallery. Our team takes pride in maintaining high standards of service and cleanliness, and we’re thrilled you found our facilities welcoming. The calming atmosphere we cultivate aims to provide respite from Hong Kong’s vibrant energy. That said, we understand space can feel limited in urban accommodations. While our Tatami Rooms offer unique layouts to maximize comfort, we’ll continue exploring innovative solutions. Nonetheless, we’re pleased our central Wan Chai location allowed convenient access to Hong Kong’s highlights. The proximity to cultural landmarks and transport hubs remains one of our key advantages for family travelers. We look forward to welcoming you back. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Juerg J. H. Business - Confirmed reviews ALL

I enjoyed the stay very much thanks to excellent location, pleasing design and friendly staff at AKI Hotel Hong Kong. Even though rooms are generally compact, the are well laid-out and the big windows make them bright. Restaurant and Sky-Bar are very appealing and offer good quality food and beverages. A big thank you to all the staff making my stay enjoyable.

Dear J., It was a pleasure to receive this kind review of your time with us. We are thrilled you appreciated our convenient Wan Chai location and enjoyed the calming atmosphere of our Art Deco-inspired spaces. Our team takes pride in creating functional room layouts that maximize comfort, and we’re glad the natural light through our large windows enhanced your stay. The positive feedback about our restaurant and sky bar motivates us to maintain these high standards. While our compact room dimensions reflect Hong Kong’s urban character, we’re happy our smart layouts helped you feel comfortable. That said, we’re particularly pleased you valued being walking distance from major business hubs during your work trip. Finally, we hope our central position between Causeway Bay and the convention center contributed to your productive stay. Our front desk team is always available to help guests discover nearby hidden gems. We hope to welcome you back. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Alexander B. Business - Confirmed reviews ALL

Fascinating room concept, that is what truly stands out. Excellent interpretation and availability of amenities.

Dear Alexander, We appreciate that you took the time to share your experience with us. We’re delighted your experience reflected AKI Hong Kong’s commitment to innovative hospitality. Our team takes pride in creating unique room designs that blend functionality with aesthetic appeal, and we’re thrilled you appreciated these thoughtful touches alongside our amenity offerings. That said, we regret any inconvenience experienced with connectivity during your business stay. Our 24/7 technical support team is always available to address such issues promptly. We’ve also noted your comments about breakfast options and loyalty programme benefits for internal review. Finally, we hope you found our Wan Chai location convenient for exploring nearby MTR stations and cultural landmarks like the Hong Kong Convention Centre. We hope to welcome you back. Best wishes, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 1,243 reviews 9.5/10 Location
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  • 2,076 reviews 8.9/10 Service
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  • 922 reviews 9.6/10 Vibe
  • 916 reviews 3.7/10 Comfort
  • 700 reviews 9.2/10 Cleanliness
  • 575 reviews 8.5/10 Amenities

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