AKI Hotel Hong Kong - MGallery Collection 5 stars

Name: AKI Hotel Hong Kong - MGallery Collection - ALL
Address: 239 Jaffe Road, Wan Chai, 0, HK
Telephone: +85221215000
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,433 reviews

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239 Jaffe Road, 0 Wan Chai, Hong Kong SAR, China

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AKI Hotel Hong Kong - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

AKI Hong Kong is conveniently located in Wan Chai and in close proximity to the Hong Kong Convention and Exhibition Centre and Causeway Bay, the shopping area of Hong Kong. The vicinity to major landmarks, as well as its emphasis on curating a comforting stay, give travellers the perfect balance of efficiency and restoration. The hotel features simple yet upscale interior instills a calming atmosphere for guests to experience a rejuvenating stay in the creative and dynamic hub of Hong Kong.

The neighborhood of Wan Chai is one of Hong Kong's most iconic and dynamic districts, rich in history, creativity, and multicultural influences. Walking through the street scenes, guests may get a glimpse of the past splendor at sites such as Woo Cheong Pawn Shop, Blue House and Wan Chai Post Office all of which preserve the landscape's character. Nearby landmarks that are conveniently accessible also include the Hong Kong Arts Centre, Tamar Park, Lee Tung Avenue, Wan Chai Heritage Trail and more.

Welcome to our elegant and stylish new gem, discreetly nestled in the city. From refined bistro experiences to signature mixology at top-floor whisky bar, unique pleasures await. Our dedicated team stands ready to serve you in this enchanting sanctuary.

Ohad TIKTINSKY, Hotel Management

Starting the 1st of January 2025, the Hong Kong SAR government will resume hotel accommodation tax at a rate of 3%. Uncollected accommodation taxes will be processed upon check-in or check-out. According to the HKSAR Government's new regulation on disposable plastic products, effective from 22 October 2024, hotels are not allowed to provide free disposable plastic toiletries to guests. We encourage our guests to bring own toiletries or you may purchase some essential items from the hotel.

Hotel extras

Japanese-style Tatami Room
Roof-top Whisky Bar with panoramic city view
3-minute walk to China Visa Application Service Center
8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)
5-minute walk to Wan Chai MTR station

Our accommodation(s)

Room

Classic Room, 1 King Bed

3 pers. max
16 m² / 172 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, City View

3 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Harbourside

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Room, 1 King Bed, Japanese-style Tatami

3 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Room, 1 King Bed, Studio

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Accessible

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Superior Room, 1 King Bed, Accessible

3 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

AKI Hotel Hong Kong - MGallery Collection

239 Jaffe Road
0 Wan Chai
Hong Kong SAR, China

GPS:22.279171, 114.176875

+852 2121 5000

+852 2121 2001

Railway station
Highway exit
Ferries
Helipad/aerodrome

WANCHAI MTR STATION

Railway station

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

WANCHAI FERRY PIER

Ferries

Access: 850 m / 0.53 mi 10 min walk / 4 min drive

EASTERN CORRIDOR

Highway exit

Access: 1 km / 0.62 mi 12 min walk / 2 min drive

SHUN TAK HELIPORT

Helipad/aerodrome

Access: 3.3 km / 2.05 mi 8 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

TANGRAM

The hotel's lively all-day dining restaurant offers innovative international dining with a contemporary French style.

Lobby Lounge

With light streaming in through the AKI MGallery hotel's floor-to-ceiling windows, and opposite to the Zen Garden, the Lobby Lounge is a bright and refreshing space for snacks, or friendly co-working at the large communal table.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,433 reviews

Nora F. Families - 7/25/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your experience with us. We truly regret to hear about the issues you faced regarding the service at the Bar on the 25th floor. Please accept our sincere apologies for any inconvenience or discomfort this may have caused you during your stay. At our hotel, we always aim to ensure that every guest can enjoy their time in a welcoming, respectful, and comfortable environment—especially at our bar, which is designed to create memorable moments for our visitors. Your feedback is therefore extremely important to us, and we will be reviewing the situation carefully with the relevant team members to understand what happened and to prevent anything similar from occurring in the future. Thank you again for bringing this matter to our attention. We hope that, despite this experience, we may have the opportunity to welcome you back in the future and provide you with the excellent service and atmosphere you expected. Best regards, Ohad Tiktinsky, General Manager

Ruchira S. Business - 7/24/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ohad Tiktinsky, General Manager

Mohammed O. Solo - 7/23/2026 Confirmed reviews ALL

Dear Guest, Thank you so much for taking the time to share your feedback with us following your recent stay. We are truly delighted to hear that you appreciated our prime location and the charming, intimate atmosphere of our boutique hotel. Creating a comfortable and convenient home away from home for our guests is always our highest priority. At the same time, we sincerely appreciate your candid feedback regarding our fitness facility. While our space constraints mean our gym is designed primarily for quick, essential workouts, we completely understand that a more spacious setting can make a significant difference to your fitness routine. Please accept our apologies if the facility did not fully meet your expectations. Your valuable comments have been shared with our hotel team as we continuously evaluate ways to optimize our facilities and guest amenities. Once again, thank you for staying with us and for sharing your thoughts. It was a true pleasure hosting you, and we sincerely look forward to the privilege of welcoming you back for an even better stay in the near future. Best regards, Ohad Tiktinsky, General Manager

Sojin P. Friends - 7/22/2026 Confirmed reviews ALL

Dear Sojin, Please accept our sincere thanks for this kind feedback. It brings us immense joy to know you had such a fulfilling experience at AKI Hong Kong - MGallery. We take pride in creating welcoming environments where every detail matters, and we’re thrilled you found our spaces both serene and immaculate. Our team works passionately to deliver attentive service that complements our thoughtful design, and your recognition of their professionalism means the world to us. We look forward to welcoming you back in the future. All the best, Ohad Tiktinsky, General Manager

Ungisha M. Families - 7/21/2026 Confirmed reviews ALL

Starting from the check in, the agent was so cold, not a single smile on his face. The room was so tiny. We barely had any space to keep our suitcases, no basic amenities, only one water bottle per day.. how can you say that you are a 5 star hotel? The breakfast, where was the food??? One choice per person à la carte and the buffet was literally empty.. not a single staff has a smile on their face. It’s the first time I tried Accor… not again. Thank you but I’m going back to Marriott properties.

Dear Guest, We appreciate you bringing your concerns to our attention. We sincerely apologize that your stay did not reflect the high standards we strive to maintain. Your remarks about the service interactions during check-in and throughout your visit have been carefully noted, and we regret any discomfort caused by the room’s spatial constraints and storage limitations. We also take your feedback about the breakfast offerings to heart and wish to clarify that additional amenities are available upon request as part of our sustainability commitments. We do look forward to seeing you in the future for a better experience. Kindest regards, Ohad Tiktinsky, General Manager

Web-users rating

Other web-users rate our hotel

1,049 reviews 9.5/10 Location
1,655 reviews 7.5/10 Room
1,838 reviews 9.1/10 Service
11 reviews 8.8/10 WiFi
810 reviews 9.6/10 Vibe
765 reviews 3.8/10 Comfort
570 reviews 9/10 Cleanliness
465 reviews 8.2/10 Amenities

142 reviews 9.3/10 Location
253 reviews 7.7/10 Room
225 reviews 9.1/10 Service
115 reviews 4.5/10 Comfort
103 reviews 9.3/10 Vibe
80 reviews 9/10 Cleanliness
62 reviews 8.4/10 Amenities
47 reviews 7.2/10 Breakfast

82 reviews 9.6/10 Location
149 reviews 7.3/10 Room
146 reviews 8.8/10 Service
64 reviews 3.7/10 Comfort
55 reviews 9.4/10 Vibe
49 reviews 8.8/10 Cleanliness
33 reviews 7.5/10 Breakfast
7 reviews 8.2/10 Bar

51 reviews 9.6/10 Location
97 reviews 7.4/10 Room
81 reviews 9/10 Service
44 reviews 4.1/10 Comfort
32 reviews 9.6/10 Vibe
26 reviews 8/10 Amenities
24 reviews 9.2/10 Cleanliness
23 reviews 6.6/10 Food

30 reviews 9.6/10 Location
59 reviews 7.5/10 Room
84 reviews 9.3/10 Service
29 reviews 3.8/10 Comfort
22 reviews 9.4/10 Vibe
22 reviews 9/10 Cleanliness
18 reviews 8.5/10 Amenities
15 reviews 7.4/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

Yes, Aki Hotel Hong Kong - Mgallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travelers?

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