The Silveri Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 827 reviews

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The Silveri Hotel Hong Kong - MGallery Collection - Image 1
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The Silveri Hotel Hong Kong - MGallery Collection - Image 4
16 Tat Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Rooms and Suites with the choice of private terraces with plunge pools or Jacuzzis

  • Swimming pool opens from 7am to 12:15pm; 1:15pm to 7pm daily from 1 April to 30 November

  • Easy access to HK Disneyland, NP360 Cable Car, AsiaWorld-Expo and other famous attractions

  • Directly connected to Citygate Outlets and Tung Chung MTR Station, only 30 min to City Centre

Our accommodation(s)

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Hotel location

The Silveri Hotel Hong Kong - MGallery Collection

16 Tat Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.290521, 113.941118

Telephone
Fax +852 3602 8990

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  827 reviews

Customer review rating 5.0/5

Michael S. Business - Confirmed reviews ALL

too short i just slept there overnight

Dear Mr. S., Thank you for your feedback. We're glad you found the location convenient. We hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards, Katherine Guest Experience Manager

Customer review rating 5.0/5

Peter R. N. Couples - Confirmed reviews ALL

Loved it, we will be back soon

Dear Mr. N., Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay, loved the room, and appreciated our breakfast. Our team at the reception will be delighted to know they made a positive impression. We look forward to welcoming you back soon! Warm regards, Katherine Guest Experience Manager

Customer review rating 5.0/5

Foong P. C. Couples - Confirmed reviews ALL

I had a very pleasant stay at this hotel. It is conveniently located not far from the airport, with only a short taxi ride needed. The hotel concierge was very helpful in arranging transportation, which made the journey smooth and hassle-free. It is definitely a great choice for travellers catching an early morning flight. The staff throughout the stay were attentive, friendly and helpful. Special mention to Ms. Edith for her excellent hospitality and warm service. The room was spacious, clean and beautifully designed with a modern aesthetic and clean lines. I especially loved the Malin & Goetz toiletries provided in the room. Another nice touch was the Japanese-style toilet bowl, which added extra comfort to the stay. The hotel also has a lovely signature scent that creates a welcoming atmosphere the moment you walk into the lobby. Citygate mall being directly connected to the hotel was another big plus, making dining and shopping very convenient. One personal preference was that I did not particularly like the scent of the laundry detergent used for the bedsheet. I also feel the breakfast spread could offer a wider variety of selections. Overall, a comfortable and enjoyable stay and excellent service.

Dear Ms. C., Thank you for choosing our hotel and for sharing your detailed feedback. We are delighted to hear that you enjoyed your stay, from the convenient location and attentive service—especially Edith’s warm hospitality—to the modern design and thoughtful amenities in your room. Your kind words about our signature scent and the connectivity to Citygate Mall are greatly appreciated. We also take note of your comments regarding the laundry detergent scent and breakfast variety, and will consider these as we strive to enhance our offerings. It was a pleasure having you with us, and we look forward to welcoming you again for an even more enjoyable experience. Warm regards, Katherine Guest Experience Manager

Customer review rating 4.0/5

Johanson T. Families - Confirmed reviews ALL

Comfortable stay for 1 night and near to the airport and within premises of Tung Chung Metro station

Dear Mr. T., Thank you for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay with us. It is great to know that you enjoyed our mountain views and found our location convenient—both for the airport and being directly connected to the Tung Chung MTR station. We look forward to welcoming you back for another smooth stay in the future. Warm regards, Katherine Guest Experience Manager

Customer review rating 2.5/5

Pakapol A. Friends - Confirmed reviews ALL

As a Platinum member, I was not offered any upgrade during my stay, and was instead assigned a room on a lower floor, which was quite disappointing.

Dear Mr. A., Thank you for your feedback. I completely understand your disappointment regarding your floor and upgrade. To clarify, your room was actually allocated to the next room category, though I apologize that this didn't fully meet your expectations. We truly value your loyalty and I will be sharing your comments with our front office team to ensure our members benefits are delivered more clearly in the future. We hope to welcome you back for a flawless stay. Warm regards, Katherine Guest Experience Manager

Other web-users rate our hotel

  • 1,993 reviews 9.3/10 Location
  • 1,750 reviews 8.4/10 Room
  • 1,962 reviews 8.8/10 Service
  • 15 reviews 8.8/10 WiFi
  • 752 reviews 7.2/10 Comfort
  • 750 reviews 9.4/10 Vibe
  • 716 reviews 8/10 Amenities
  • 652 reviews 8.9/10 Cleanliness

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