The Silveri Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 921 reviews

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Description

Hotel extras

  • Rooms and Suites with the choice of private terraces with plunge pools or Jacuzzis

  • Swimming pool opens from 7am to 12:15pm; 1:15pm to 7pm daily from 1 April to 30 November

  • Free shuttle service from Novotel Citygate Hong Kong, a short walk from The Silveri-MGallery

  • Easy access to HK Disneyland, NP360 Cable Car, AsiaWorld-Expo and other famous attractions

  • Directly connected to Citygate Outlets and Tung Chung MTR Station, only 30 min to City Centre

Our accommodation(s)

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Hotel location

The Silveri Hotel Hong Kong - MGallery Collection

16 Tat Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.290521, 113.941118

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  921 reviews

Customer review rating 4.5/5

Jennifer M. Couples - Confirmed reviews ALL

Well located. Close to MTR, Big Buda Tai O, bus to Macy’s and airport. The room is clean and comfortable. Will come back.

Dear Ms. M., Thank you for your kind feedback. We're glad you enjoyed your stay and appreciated our convenient location. We look forward to welcoming you back soon! Warm regards, Katherine Guest Experience Manager

Customer review rating 5.0/5

Flora S. Families - Confirmed reviews ALL

Employee so helpful and friendly always feel like home every time I stay

Dear Ms. S., Thank you so much for your kind words! We're delighted to hear that you feel at home with us. It’s always a pleasure to have you stay, and we look forward to welcoming you back on your next visit to The Silveri Hong Kong-MGallery! Warm regards, Katherine Guest Experience Manager

Customer review rating 4.5/5

Hon S. V. W. Solo - Confirmed reviews ALL

Truly a great hotel. Very much better than the nearby novotel. Some room for improvement: 1. Was not able to figure out how to use the rainfall shower - maybe the knob was broken? 2. The bidet seat controls was not user friendly, compared to other brands I tried before in hotels.

Dear Mr. W., Thank you for taking the time to share your feedback. We're delighted to hear you had a great stay and appreciate your kind words about our hotel. We apologize for the inconvenience you experienced with the rainfall shower and the bidet seat controls. Your comments have been shared with our maintenance and housekeeping teams to ensure these issues are addressed and improved for future guests. We hope to welcome you back soon and provide an even better experience. Thank you again for your valuable feedback! Warm regards, Katherine Guest Experience Manager

Customer review rating 2.5/5

Ayla H. Couples - Confirmed reviews ALL

900$ for a few hours of late checkout after already paying $2,000++ for the room is unbelievably bad. I was so dissatisfied with that part which is sad because everything else was amazing.

Dear Ms. H., Thank you for sharing your feedback. We truly appreciate your kind words about your overall experience and are delighted to hear you enjoyed your stay with us. Regarding the late checkout fee, please note that our late checkout service is subject to an additional supplement, which is standard practice to help us accommodate all our guests' needs. We apologize if this was not made clear beforehand. We sincerely hope to welcome you back in the future and have the opportunity to provide an even better experience. Warm regards, Katherine Guest Experience Manager

Customer review rating 5.0/5

Ken H. N. Families - Confirmed reviews ALL

Convenient location near MRT and restaurant, and great service of all frontline employees

Dear Mr. N., Thank you for your wonderful review! We're delighted to hear you enjoyed our convenient location and the service provided by our front desk team. We look forward to welcoming you back soon! Warm regards, Katherine Guest Experience Manager

Other web-users rate our hotel

  • 2,057 reviews 9.4/10 Location
  • 1,796 reviews 8.4/10 Room
  • 2,001 reviews 8.9/10 Service
  • 10 reviews 8.8/10 WiFi
  • 796 reviews 9.5/10 Vibe
  • 756 reviews 7.3/10 Comfort
  • 723 reviews 8.3/10 Amenities
  • 656 reviews 9.2/10 Cleanliness

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