The Silveri Hotel Hong Kong - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 815 reviews

The Silveri Hotel Hong Kong - MGallery Collection - Image 1
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Description

Hotel extras

  • Free shuttle service to and from airport every 60 min. Available from 6 a.m. to 11:30p.m.

  • Outdoor garden with a Yoga Lawn, 25 m swimming pool and Jacuzzi.

  • Directly connected to Citygate Mall and Tung Chung MTR Station, only 30 min to City Centre

  • Easy access to HK Disneyland, NP360 Cable Car, AsiaWorld-Expo and other famous attractions.

  • Rooms and Suites with the choice of private terraces with plunge pools or Jacuzzis.

Our accommodation(s)

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Hotel location

The Silveri Hotel Hong Kong - MGallery Collection

16 Tat Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.290521, 113.941118

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  815 reviews

Beautifully appointed room

Customer review rating 4.5/5

Kirsty Couples - Confirmed reviews ALL

Room was quiet, spotlessly clean and very comfortable.

Well located, softest bed and pillows and nice room aesthetics

Customer review rating 4.5/5

Miss D. Families - Confirmed reviews ALL

Upon arrival, we are welcomed by conceirge, they were very helpful. My check in was processed by Ms. Catherine and she is very professional and helpful, she is also very accomodating and very sweet. We extended our stay for two nights more because we love the location of this hotel. Just no welcome letter during our stay and some housekeeping staff are not greeting us back when we we greeted them hello or good morning.

Dear Mrs. R., Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay with us, especially the comfort of our beds and the aesthetics of your room. It’s fantastic to know that my assistance during your check-in made a positive impression. We strive to provide a warm welcome and exceptional service, and I’m thrilled that we achieved that for you! I appreciate your feedback regarding the welcome letter and the interactions with our housekeeping staff. I will certainly share your comments with the team as we work to improve our overall guest experience. We hope to welcome you back soon for more memorable stays! Warm regards, Katherine Guest Experience Manager

Normal

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Normal four star hotel. The room is too small and lounge close too early, staff is not friendly

Dear Ms. F., Thank you for your feedback. We appreciate your comments about the room size and lounge hours, and we will definitely look into improving our service. We hope to provide a better experience in the future. Warm regards, Katherine Guest Experience Manager

Prefer Novotel in TC

Customer review rating 2.5/5

Trawler Couples - Confirmed reviews ALL

Airport shuttle only hourly.Spent a lot of time in the lofts going up/down etc.Staff pleasant.

Dear Nigel P., Thank you for your feedback! We appreciate your comments about our staff and will take note of your suggestions regarding the shuttle service. We hope to welcome you back soon! Warm regards, Katherine Guest Experience Manager

Pleasant stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great location

Dear Grace Wooi Kee G., Thank you for taking the time to share your experience! We are thrilled to hear that you had a pleasant stay and enjoyed our great location. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful visit. Warm regards, Katherine Guest Experience Manager

Other web-users rate our hotel

  • 2,141 reviews 9.1/10 Location
  • 2,010 reviews 8.3/10 Room
  • 2,131 reviews 8.6/10 Service
  • 14 reviews 9.2/10 WiFi
  • 1,078 reviews 9.5/10 Vibe
  • 858 reviews 8.1/10 Amenities
  • 759 reviews 6.8/10 Comfort
  • 729 reviews 9.2/10 Cleanliness

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