The Silveri Hong Kong - MGallery

We super love the hot tub for good vibes and will return!

A pleasant surprise!

I would like to express my gratitude towards the welcoming and friendly service offered by F&B Department Louis and Sale department Joyce and Katherine Budhrani who was very attentive, observant, very human touch and made us feel at home. Thank you for your kind attention. Edward Hao Ip I. Director E S Import & Export Pty Ltd ed…

My husband and I cannot thank the team at the Silveri enough for such an enjoyable 3 night stay. This was our first visit back to Hong Kong, where we resided locally in Tung Chung for 13 years, for almost a year. As international arrivals we were restricted by medical supervision for three days and could not use any of the hotel restaurants or bars but everyone at the hotel went out of their way to relieve any stress and contributed to what was a thoroughly wonderful experience despite the limitations. We thank them all! We were greeted warmly on arrival from the Airport by concierge Penny. He efficiently helped us with our many items of luggage and lead us to Reception where Cathy kindly checked us in - again courteous, welcoming and efficient. Katherine and Carmella - senior members of the Guest Experience Team - were quite simply exceptional. So helpful and so understanding of everything we asked. We really appreciated the early and late check in and the provision of daily room service breakfast as we couldn't avail ourselves of any of our Diamond status benefits whilst under medical supervision. The breakfast was fabulous - thank you to the food and beverage team who supplied it each morning. We must thank Gervi and Cathy in the bar for providing our takeaway food and beverages - the negroni cocktail (especially during happy hour!) is highly recommended! We were fortunate on our last evening to finally be able to use the Executive Lounge before departing to the airport once more. It was a very convivial and comfortable space and again food and beverage on offer was of a very high standard and the staff team lovely. Having lived in Tung Chung for many years and watching the construction of The Silveri we were so delighted to be able to experience it ourselves. We highly recommend it and will be looking forward to further visits when we are passing through Hong Kong in the future. We left the hotel feeling like truly privileged guests!

Good service by staff Clean and Good food