Novotel Century Hong Kong 4 stars

Customer review rating (ALL Rating) 4.4/5 2,152 reviews

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Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to MTR: Wan Chai (A1 exit) Exhibition Centre (A3 exit) & Star Ferry Terminal

  • 3-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Century Hong Kong

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,152 reviews

Customer review rating 4.5/5

Hilda S. Families - Confirmed reviews ALL

Staff were polite. The hotel is in a great location. Hotel rooms are a bit dated but beds were comfortable. Room is clean. Hotel is well located. Many transport options. We were located near excellent restaurants. Overall a comfortable stay.

Customer review rating 3.5/5

Christopher D. E. Couples - Confirmed reviews ALL

We enjoyed the stay, However, the bed was a bit small and the coffee at breakfast was dreadful, on all 4 machines (the bean grind setting is too strong). Otherwise we really liked proximity to the tram, MTR and promenade. Next time, we'll skip the breakfast option as there are plenty of good coffee shops in the area.

Dear Christopher, Thank you for taking the time to share your thoughts with us. We are delighted to hear that our central location offered convenient access to the tram, MTR, and promenade during your stay. The proximity to local attractions and transport links is something we take pride in, as it allows guests to explore Hong Kong Island with ease. That said, we sincerely regret that some elements did not meet your expectations. Our team strives to provide consistent service across all areas, and we will review your comments regarding the coffee settings and bathroom fixtures. Please know your feedback is invaluable for maintaining our standards. Nonetheless, we are thrilled you appreciated the cleanliness of your room and the attentiveness of our staff, particularly the housekeeping colleague on the sixth floor. Their dedication to ensuring guest comfort is a cornerstone of our service ethos. We hope to welcome you back on a future occasion for an improved experience Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Katinka H. Families - Confirmed reviews ALL

Fantastic location so easy to get everywhere Friendly helpful staff.

Customer review rating 5.0/5

Mei S. L. Families - Confirmed reviews ALL

Friendly reception and concierge. Clean room.

Customer review rating 3.5/5

Shiliang T. Friends - Confirmed reviews ALL

It would be better that: 1) toothbrushes be provided, as Marriott can do it very well. 2) assign a lobby manager who oversees the queuing of reception, and coordinates with lounge reception. Long queues are very annoying. You can put up with it? I cannot.

Dear Shiliang, Thank you for your valuable feedback. Your positive note on our digital booking options and check-in efficiency is appreciated. We regret the challenges faced with lobby coordination and are addressing operational efficiencies. Our prime location near HKCEC and transport hubs aims to balance any logistical hurdles during your explorations. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 2,956 reviews 9.6/10 Location
  • 2,581 reviews 6.7/10 Room
  • 2,844 reviews 8.8/10 Service
  • 32 reviews 7.3/10 WiFi
  • 1,148 reviews 4.6/10 Comfort
  • 943 reviews 8.3/10 Cleanliness
  • 876 reviews 8/10 Breakfast
  • 698 reviews 8.4/10 Food

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