Novotel Hong Kong Century Hotel

TripAdvisor rating 4.0/5 3,772 reviews
Novotel Hong Kong Century
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+ 23 Services
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Room 1

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Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Free shuttle to Airport Express Hong Kong station

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI

hong kong
hong kong sar, china

Tel: +85225988888

Fax: (+852)25988866

Contact email

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :   A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

Our accommodations

A magnificent refurbishment of our 508 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 2 single beds

  • Max. number of persons: 3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Martha: Fragrant Harbour

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Michelle: Breeze

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Clara and Blair: Rosemance

  • Max. number of persons: 2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Floor Junior Suite with 1 queen size bed

  • Max. number of persons: 4
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AK'S BAR+LOUNGE

Photo non contractuelle / Strictly non binding

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour or a causal express lunch.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 347

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 264 people

Find out more

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,012 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,772 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not really satisfying...

TripAdvisor rating 4.0/5

Sosuke M Business - 13/01/2020 TripAdvisor review

I was disappointed that my reserved room was not ready when I arrived. I did the early check in to avoid this, but it doesn’t help. Room are quite clean, but furniture and bathroom start to looks old/damaged. Sleep quality is average, pillow are not confortable at all.

Dear Sosuke M Thank you for your review. I was disappointed to read that your room was not ready upon your check in due to the full house situation the night before and the room condition was not to your expectations. We work to constantly improve our product at every opportunity – so please accept my apologies that the refresh was not to your expectation. It is feedback such as yours that enables us to adjust and better our services and facilities to meet the discerning needs of our guests. We look forward to welcoming you again at Novotel. Regards Adam Hipp General Manager

Comfort Hotel n Strategis Place

Customer review rating 4.2/5

Good H. C. P. N. G. S. Families - 11/01/2020 Confirmed reviews ALL

Hotel n Room comfort. Strategis Places. But situation demonstran make we worried to take a walk n difficult acess

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Very good

Customer review rating 4.2/5

Donna S. Couples - 07/01/2020 Confirmed reviews ALL

Polite, obliging staff. Excellent location and good food.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Pleasant stay

Customer review rating 4.2/5

Anonymous Solo - 06/01/2020 Confirmed reviews ALL

I had a very nice stay here. Rooms are nice, location is fairly good and staff are friendly. I really enjoyed the hotel Italian restaurant.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

We wanted to stay in Wan Chai and the Novotel was perfect

Customer review rating 4.2/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

The rooms were very clean and the breakfast was very good.

Dear Guest Thank you so much for this terrific review! We hope you know how much this means to us knowing you enjoyed your stay as much as you did and we appreciate your kind words! See you again soon! Regards Adam Hipp General Manager

Overall is a great stay except the noisy air conditioning

Customer review rating 4.2/5

Bennet M. Families - 05/01/2020 Confirmed reviews ALL

Check-in smooth and efficient; housekeeping team is great; the air conditioning is very noisy and wake me up few times at night. Overall experience is great.

Dear Guest Thank you for your review. We were delighted to hear that you had a great time in our hotel. We all look forward to welcoming you again in the future. Regards Adam Hipp General Manager

Good

Customer review rating 4.2/5

C. K. M. Families - 05/01/2020 Confirmed reviews ALL

Very good

Dear Guest Thank you for your review. We were delighted to read that you enjoyed your stay with us. We all look forward to the pleasure of welcoming you back in the future. Regards Adam Hipp General Manager

Decent stay in a central location

Customer review rating 4.2/5

Aron G. Friends - 02/01/2020 Confirmed reviews ALL

Room was satisfactory although you can see some signs of aging. Facilities and food were decent but would be good to ensure timings for the swimming pool are properly updated. Cost of things should be displayed in an accessible manner as well.

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Was staying or night at the hotel.

Customer review rating 4.2/5

Kevin L. Couples - 02/01/2020 Confirmed reviews ALL

Overall was good. It could make the room more comfortable, even though it was small.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

nice relaxing, great location

TripAdvisor rating 4.0/5

Ron G Couples - 02/01/2020 TripAdvisor review

I was very satisfied with the location of this property, polite friendly staff, nice atmosphere, great location, breakfast was good, rooms good, just a shock with drink prices, some misleading information by staff when asking for directions

Dear Ron G Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Adam Hipp General Manager

bad bedrooms and mattresses, noisy environment no good windows, old ACs, old bathrooms

Customer review rating 4.2/5

Ralph H. Families - 01/01/2020 Confirmed reviews ALL

Even though we stayed in Junior Suite the facilities are very old and not reflecting the advertisement on the website. As a good client from Accor Group this is very disappointing and I cannot recommend this hotel. Bad bedrooms and mattresses, noisy environment no good windows, old ACs, old bathrooms. Rgds Ralph H.

Dear Guest Thank you for your comments. We were disappointed to read that the room quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Good

Customer review rating 4.2/5

Andrew Y. Solo - 31/12/2019 Confirmed reviews ALL

all fine and good

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Somewhat dated room, but otherwise a fantastic property.

TripAdvisor rating 4.0/5

ashleynewby Solo travel - 31/12/2019 TripAdvisor review

Perfect location in Wan Chai, customer service, cleanliness and on site restaurants all excellent. Only downside is that my room was somewhat dated and is ready for a refurb. Having said that, I will happily stay at the Novotel Century again.

Dear ashleynewby Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Christmas stay

Customer review rating 4.2/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

Stay was great and very satisfied.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

In general the staff is very friendly

Customer review rating 4.2/5

Teresa Couples - 29/12/2019 Confirmed reviews ALL

House keeping staff and lounge staff are very helpful and friendly. We love the omelette chef during breakfast on Level 1, he is very happy and makes our day feel special when we order eggs from him.

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

Good hotel in a quieter part of Wan Chai

TripAdvisor rating 4.0/5

Rackitman Family - 28/12/2019 TripAdvisor review

We enjoyed two nights here, and stayed in a junior suite. The room was well appointed, the bathroom was great. The room did unfortunately have a bad smell about it, a bit "drainy". It really hit when coming back to the room. The sofa bed isn't big enough for two, so we had an extra mattress delivered. Left the floor space very limited. Nespresso machine was a nice addition. Breakfast was plentiful, although the restaurant was cold with too much air conditioning. The evening buffet was good, but very expensive - as was the bar outside of happy hour

Ms Fiona C.

Customer review rating 4.2/5

Fiona C. Friends - 27/12/2019 Confirmed reviews ALL

Got festive experience and helpful staff

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Overall satisfied and comfortable, but slight improvement needed.

Customer review rating 4.2/5

Nicky Business - 24/12/2019 Confirmed reviews ALL

1. Towels were replaced every day despite me hanging it up. Notices about sustainably produced toiletries not in line with the practice of daily towel washing. 2. The internal slot lock on the main door is dismantled and missing. I felt a little unsafe as it does not prevent unwarranted entry, even if by service staff. 3. The room heater took quite some time to warm up. Everything else was good. Love the water bottles, pretty. The cleaner lady was polite and friendly.

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager
Customer review rating 4.2/5

Dsc Business - 23/12/2019 Confirmed reviews ALL

Had a great stay on 12/13/19 - 12/16/19. Staff were very helpful especially the Concierge who helped call our transportation (from hotel to airport) which was running late. She even waited outside with us until it arrived.

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

Can’t fault it, clean rooms, good. Service, nice breakfast and very friendly staff. Thank you

Customer review rating 4.2/5

David D. Business - 23/12/2019 Confirmed reviews ALL

As above

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager
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