Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,123 reviews

238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Partial harbour view of Victoria Harbour

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone +852 2598 8888

Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary Wi-Fi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,123 reviews

TripAdvisor Rating  4.0/5  3,989 reviews

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Nice and relaxing environment

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Christophe Bataille General Manager

Good location and good stay

Customer review rating 4.5/5

Norman Families - Confirmed reviews ALL

The room was spacious and the location of the hotel is close to bus stops that goes to and from the airport. The hotel staff were all courteous and given my kids upon check in.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Christophe Bataille General Manager

Convenient location

Customer review rating 4.5/5

Nicolas S. Couples - Confirmed reviews ALL

Well located and nice staff

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Christophe Bataille General Manager

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The bed' mattress is too hard.

Dear Guest Thank you for your feedback. I was disappointed to learn that the room conditions did not meet with your expectation. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you again in the future. Regards Christophe Bataille General Manager

Very helpful, welcoming and conscientious staff, that go the extra mile to look after you.

TripAdvisor rating 5.0/5

blackcat463 Couples - TripAdvisor review

Had to use for an extended stay whilst fire damage in the lower part of the apartment building was rectified. It was a home from home, got an extended stay package at a great rate (1month). Staff were very helpful, even highlighted my points about to expire so that I could use then during the stay. That's Sanki for the warm welcome, and assistances through the elongated stay.. Service was excellent, and Value was Great. Location is spot on, you have Wanchai and Causeway bay equal walking distances, the tram and MTR are close by, and taxi's in abundance. Uber also runs in HK. Locally there are any number of many types of food, or Foodpanda, very convenient. Across the bridge you have the Causeway Center with many restaurants also.

Dear blackcat463 Thank-you so much for taking the time to write a review. We strive every day to ensure our guests have a wonderful experience at our property and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to everyone on our staff. Thank you again for your kind comments and patronage. We look forward to serving you again soon. Regards Christophe Bataille General Manager

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Other web-users rate our hotel

  • 594 reviews 9.2/10 Location
  • 971 reviews 7/10 Room
  • 1,155 reviews 8.7/10 Service
  • 20 reviews 8.8/10 WiFi
  • 663 reviews 8.1/10 Food
  • 462 reviews 8.4/10 Cleanliness
  • 266 reviews 7.4/10 Breakfast
  • 66 reviews 5.6/10 Wellness Area

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