Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,497 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,497 reviews

TripAdvisor Rating  4.0/5  4,043 reviews

Central hotel with great hospitality

TripAdvisor rating 4.0/5

Jostein F Couples - TripAdvisor review

Novotel Century is located on the Hong Kong side or the river. Very close to MTR with connection to Central station where you can hit a metro to all around the city, also the airport. The hotel reception, restaurant and bar is nicely decorated and very clean. The service is also all around very polite and helpful. The rooms were unfortunaly a bit of a downer. Pretty old furnitures, for example the chair in the room connected to the desk with the TV on. The chair look like its been collected on a flee market. All in all a good hotel though.

Dear Jostein, Thanks for taking the time to share your views of your stay at our hotel. We're delighted to hear you appreciated our central location, as well as the convenience of being close to the MTR for seamless connectivity throughout the city. It's also pleasing to know that the decor and cleanliness of our common areas, along with the service provided by our team, met your expectations. We’re always striving to provide our guests with a comfortable and welcoming atmosphere, so your kind words are much appreciated. However, we regret to hear that our room furnishings did not meet your standards. While we did complete a refurbishment of hotel guestrooms in 2017 and have carried out a minor touch-up for some rooms in 2023, we understand that tastes and expectations vary, and we are continually working to ensure our rooms provide both comfort and a sense of modernity to all our guests. We're glad that despite your concerns, you still found your overall experience to be positive. Our team is committed to ensuring that each guest leaves with fond memories of their stay. We hope to welcome you back. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Convenient and relaxing

Good location

Customer review rating 4.0/5

David Friends - Confirmed reviews ALL

A bit dated decor but good location. Staffs very helpful.

Great stay

Customer review rating 5.0/5

Marcus Couples - Confirmed reviews ALL

Location was wonderful. Staff were extremely pleasant and so courteous. Room was extremely comfortable.

Well Located

Customer review rating 4.0/5

Jeremy Couples - Confirmed reviews ALL

Only 8 because the check in process was a bit sterile with not much of a welcome to the area or hotel.

Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear you appreciated our prime location, allowing convenient access to Hong Kong's attractions and business venues. We regret to hear that your interaction during check-in did not meet your expectations. Our team strives to provide a warm and welcoming experience from the moment our guests arrive, and your feedback is invaluable in ensuring we maintain and improve our standards. We hope to welcome you back. Best wishes, Ohad Tiktinsky General Manager

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Other web-users rate our hotel

  • 1,913 reviews 9.5/10 Location
  • 1,852 reviews 6.5/10 Room
  • 1,851 reviews 8.7/10 Service
  • 33 reviews 9.5/10 WiFi
  • 787 reviews 8.3/10 Cleanliness
  • 777 reviews 3.9/10 Comfort
  • 564 reviews 8.2/10 Breakfast
  • 563 reviews 8.2/10 Food

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