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Novotel Hong Kong Century Hotel

Customer review rating 4.2/5 9,980 reviews

ALLSAFE approved hotel

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Novotel Hong Kong Century
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+ 15 Services

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Partial harbour view of Victoria Harbour

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available Paying

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI
 hong kong
hong kong sar, china

Tel: +85225988888

Fax: (+852)25988866

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :  A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

Our accommodation(s)

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

AK'S BAR+LOUNGE

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 347

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 264 people

Find out more

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,980 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,948 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 3.5/5

Anonymous Couples - 19/07/2021 Confirmed reviews ALL

Overall is fine

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Not recommend for members

TripAdvisor rating 2.0/5

Sik Chuen L Business - 17/07/2021 TripAdvisor review

Avoid this hotel if you are looking for any hotel loyalty program benefits, the check in staff was reluctant to offer room upgrade, late check out, even welcome drinks that i need to request proactively.

Dear Sik Chuen L Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Outstanding stay

Customer review rating 5.0/5

Sandor P. Solo - 16/07/2021 Confirmed reviews ALL

regardless of short time booking, my booking was taking care of, staff was very supportive. Small thing but I liked very much that receptionists remembering my name.

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

good location, good deal

Customer review rating 3.5/5

Andy Couples - 16/07/2021 Confirmed reviews ALL

staycation with good deal for dinner and breakfast buffet. dinner is ok, I was delighted with some dishes which is new to me. only breakfast do not have tomato sauce beans which is a must for me. Gym seem have a lot of professional equipment, i would like to try it next time. also good that we can use the swimming pool two times. Room is basic, don't expect too much.

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Good location

Customer review rating 4.0/5

David C. Couples - 16/07/2021 Confirmed reviews ALL

It is easy to access

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Birthday Celebration

Customer review rating 5.0/5

Katherine Couples - 15/07/2021 Confirmed reviews ALL

We stayed here for 2 nights to celebrate my birthday. The rooms were big, very clean and the guest relations staff were so polite and kind enough to give us a free upgrade. Thank you neo, Crystal and sanki for a warmed welcome and making our stay more enjoyable.

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

Comfort hotel

Customer review rating 4.5/5

Sln Couples - 15/07/2021 Confirmed reviews ALL

I stay here mostly for their friendly staff. Sincerely appreciate Crystal , Jason, Leo, James, Polly. Thanks for your hospitality during our stay.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Pretty good

Customer review rating 3.0/5

Alan Solo - 15/07/2021 Confirmed reviews ALL

I checked in late and was looking for somewhere I can get a good sleep, then use gym and pool before leaving to work the next day. Unfortunately I found the 2 pillow choices both pretty thick, didn't sleep well and had a stiff neck in the morning, would've been nice to have a thinner option. Gym was very good and pool looked nice however unfortunately it didn't open till 10am so that was too late for me to swim.

Dear Guest Thank you for your feedback. My apologies that you did not get a good night sleep – I certainly know how important it is to be well rested. Please accept my apology once again for the inconvenience caused. I hope I have the opportunity to welcoming you again in future. Regards Adam Hipp General Manager

great promotion package

Customer review rating 4.5/5

Wc Families - 12/07/2021 Confirmed reviews ALL

. A very big room with sea view, whole family has a comfortable stay. . staff helping us check in is very polite, patient and always carries a smile on her face . worth of money as include breakfast and lunch buffet

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Another Exceptional Staycation Experience!

Customer review rating 5.0/5

Sue R. Couples - 11/07/2021 Confirmed reviews ALL

As Hong Kong residents and Diamond Accor Plus members the past few months have been very challenging. We are taking the time whilst we cannot travel to frequent our local Accor Hotels in Hong Kong. We have had a number of staycations at the Novotel Century Hotel and what thoroughly enjoyable experiences they have all been - in fact we are planning another in the very near future! The benefits linked to our Accor Diamond status are excellent and we are most grateful for the generosity of the hotel - complimentary breakfast, room upgrade, afternoon tea and evening cocktails and snacks - what more could one want?! What really makes the hotel stand out though is it's exceptional staff team - from check in to check out they are all, without exception, exemplary. Thank you so much to Neo, Florence, Crystal and Vincent and indeed all others whom we cannot name personally. You go above and beyond in your duties and make us feel like truly privileged guests! See you soon!

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Swimming pool unavailable and room is a bit old

Customer review rating 1.5/5

Daniel Business - 11/07/2021 Confirmed reviews ALL

Everything was ok except for two things mentioned in review title

Dear Guest Thank you for your feedback. I was disappointed to learn that due to the urgent repair of the swimming pool, you were unable to use it this time. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

GOOD LOCATION HOTEL

Customer review rating 3.5/5

Ronald C. Families - 05/07/2021 Confirmed reviews ALL

Overall is good but for TV channel, it have very limit of choice especially they don't have Cantonese news TV channel. This is bad and need to improve.

Dear Guest Thank you for your review. Please be informed that we are now upgrading our TV system and hopefully you can find improvement on our TV channels as well as the quality in future. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back soon. Regards Adam Hipp General Manager

Good location, pleasant stay

Customer review rating 4.5/5

Traveller Solo - 27/06/2021 Confirmed reviews ALL

A very pleasant stay in Novotel and I have recommended to many friends

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Very Friendly Staff Especially @ AK's / Executive Lounge

Customer review rating 4.5/5

Pat C. Families - 27/06/2021 Confirmed reviews ALL

Thanks for the special hospitality services from Neo / Crystal & Vincent from the Executive / AK's Bar. Keep up the Good Work!

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

very nice

Customer review rating 4.5/5

Nyc Friends - 27/06/2021 Confirmed reviews ALL

good service amazing food

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Convenient neighborhood.

Customer review rating 4.0/5

Suzette Solo - 18/06/2021 Confirmed reviews ALL

Outside - Everything is within walking distance. Inside - Reasonably sized (under HK standard).

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Very Good services, front desk staffs very smart

Customer review rating 4.5/5

Margaret Families - 16/06/2021 Confirmed reviews ALL

High CP value

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Nice Staycation for Wedding Anniversary

TripAdvisor rating 5.0/5

richardtsang0519 31/03/2021 TripAdvisor review

A nice stay for the wedding anniversary, my room is upgraded which is able to have the harbor view with a bottle of wine for celebration. Room is clean and tidy, staff is nice as well, which I strongly recommend for staycation or a short leisure / business trip. Although high quality Full HD LCD TV is available in room, the resolution of TV signal is still very low, which is a bit odd to see VCD or DVD quality TV signal in a Full HD TV nowadays. It will be good if they can provide an option for customer to watch online channel from Youtube or duplicate the mobile / tablet screen via Chromecast or other way. Of course, it is a minor item for enhancement... There is semi-buffet breakfast arrangement due to COVID-19, it is good but the choices of food are less comparing with the normal buffet breakfast...Suggest consider adding noodle, dim sum, etc. Overall, it is a nice stay which I strongly recommended~

Dear richardtsang0519 Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Quarantine 14 day stay

TripAdvisor rating 4.0/5

Mike W 31/01/2021 TripAdvisor review

Stayed for Covid quarantine. Found the room to be quiet good size clean & tidy. Had meals provided and found all meals exceptional. Would definitely stay again for any occasion. All staff were helpful & friendly.

Happy surprise for the anniversary decoration

TripAdvisor rating 5.0/5

annetteisthebest119 04/11/2020 TripAdvisor review

I stayed with my wife to celebrate anniversary. Thanks Crystal for the celebration decoration. It is just awesome! My wife likes it very much! Crystal knows exactly what my wife wants! The hotel is clean. and the price is very affordable. Good value for money! Perfect stay for anniversary!

Dear annetteisthebest119 Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

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