Novotel Hong Kong Century Hotel

Customer review rating 4.3/5 9,171 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Hong Kong Century
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Free shuttle to Airport Express Hong Kong station

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service availablePaying
Information message

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI

hong kong
hong kong sar, china

Tel: +85225988888

Fax: (+852)25988866

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :  A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

Our accommodations

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

Accessible room
  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 2 single beds

  • Max. number of persons: 3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Martha: Fragrant Harbour

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Michelle: Breeze

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Clara and Blair: Rosemance

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AK'S BAR+LOUNGE

Non contractual photo

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour or a causal express lunch.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 347

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 264 people

Find out more

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,171 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,843 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

good location, free upgrade

Customer review rating 4.3/5

Y. Couples - 24/07/2020 Confirmed reviews ALL

value for money

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Adam Hipp General Manager

Good Location

Customer review rating 4.3/5

Anonymous Couples - 21/07/2020 Confirmed reviews ALL

Nice Staff Good Location Clean and Comfortable Room

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We hope to see you again! Warm regards Adam Hipp General Manager

well located in wanchai

Customer review rating 4.3/5

Natalie C. Couples - 06/07/2020 Confirmed reviews ALL

staff are nice place are neat and clean

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Adam Hipp General Manager

服務態度良好、位置方便

Customer review rating 4.3/5

Eric Couples - 27/06/2020 Confirmed reviews ALL

We would like to show our appreciation to your helpful and caring staff, at the front desk,Chloe and Tiffany, who arranged a grand room, provided us with satisfactory service and a little surprise of birthday tiramisu. We felt really warm and pleased! Thanks for making my birthday special and unforgettable!

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Enjoyable experience with great services

Customer review rating 4.3/5

Albee L. Couples - 15/06/2020 Confirmed reviews ALL

We all are here enjoyable during the period. Especially thanks Crystal who is helping us to check-in, the attention to detail, great communication skills, and ready smile made the experience even better than I expected. :)

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp Complex General Manager
Customer review rating 4.3/5

T. W. H. Solo - 09/06/2020 Confirmed reviews ALL

my 2 weeks' was overall satisfactory only that two small cockcroaches were found inside the room.

Dear Guest Thank you for your review. We were delighted to read that you enjoyed your stay with us. We all look forward to the pleasure of welcoming you back in the future. Regards Adam Hipp Complex General Manager

Rooms for improvement

Customer review rating 4.3/5

L. Y. W. Couples - 08/06/2020 Confirmed reviews ALL

It was great to have the Seafood package and the price was attractive. However, since the seafood is gonna eat in the room, only one chair in the room was not enough for two or more guests to have their dinner.

Dear Guest Thank you for your review. We were sorry for the wrong room set up for the package. We will review with our Housekeeping Department to adjust the setting. Sorry for the inconvenience so caused. I hope I have the opportunity to welcoming you again in the future. Regards Adam Hipp Complex General Manager

Excellent rate

Customer review rating 4.3/5

Alex Couples - 04/06/2020 Confirmed reviews ALL

Excellent rate with a neat and tidy room, I'm not sure that if I was upgraded to superior room or not, it was kind of small. I was disappointed about the buffet, the oysters and sashimi are not that fresh. The oysters have the fishy smell.

Dear Guest Thank you for your review. We were delighted to read that you enjoyed your stay with us. In regards to the food quality, I will review it with our F&B Department. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp Complex General Manager

very clean hotel

Customer review rating 4.3/5

Joe Couples - 04/06/2020 Confirmed reviews ALL

clean hotel and nice service

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp Complex General Manager

Good staff at lounge

Customer review rating 4.3/5

Fred Couples - 03/06/2020 Confirmed reviews ALL

Overall speaking, Novotel is giving me good experience in staying.

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp Complex General Manager

Perfect stay, have been very nice treated from the awsome lounge staff!!

Customer review rating 4.3/5

Marc B. H. Business - 01/04/2020 Confirmed reviews ALL

Have done on trip advisor!

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Comfy stay

Customer review rating 4.3/5

L. Business - 23/03/2020 Confirmed reviews ALL

comfy stay in an old stalwart in Wanchai. Clean and comfy bed, room was too small for a longer stay so i moved to another hotel. Sauna is great!

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Enjoyed my stay.....

Customer review rating 4.3/5

Alan V. Couples - 23/03/2020 Confirmed reviews ALL

Staff was courteous... hotel and rooms we clean... I would stay there again.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Just ok

Customer review rating 4.3/5

Pauline Solo - 20/03/2020 Confirmed reviews ALL

I have stayed 3 weeks in Novotel in Central. I did 2 weeks quarantine with you. Service were really not at the level. I had to remind everyday things to bring to my room. People waking me up by calling even when my quarantine was done. Manager was nice but rest of team not efficient. People at breakfast really so so. Food too expensive for what we get.

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Room condition is BAD

Customer review rating 4.3/5

Xavier K. Business - 17/03/2020 Confirmed reviews ALL

Having stayed with you for the 4th or 5th time, I was sadly givn the worst room this time round. Room in in dire need of refurbishment. Of all my stays with Novotel Century, i have never once been given a room on Lvl 9. Except this time, despite the very low occupancy during this trying time. Front desk staffs (Tiffany), Concierge are amazing people. But to be given such a sad tired worn out room to a return guest who is a loyal member (Gold) is unforgivable.

Dear Guest, Thank you for your review. We are sorry that we were unable to assign your usual floor this time. Our Front Office team has already updated your profile in the system so that we could assign the correct room type / floor for your future visit. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Well located

Customer review rating 4.3/5

Brent Solo - 09/03/2020 Confirmed reviews ALL

Room is showing age. Accessibility of power points needs improvement. Not having access to pool. Understandable, but should be reflected on website - so it is not misleading.

Dear Guest Thank you for your comments. We were sorry to hear that you were disappointed the closure of the swimming pool as it did not mention in the website. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

Good customers service, Comfortable room

Customer review rating 4.3/5

Matthew K. Business - 09/03/2020 Confirmed reviews ALL

The customers services was great and can accurately respond to my request.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Well located

Customer review rating 4.3/5

C. G. Y. V. Business - 09/03/2020 Confirmed reviews ALL

Your Assistant Manager Tim was helpful and courteous. Greatly appreciated. One of your lady staff at breakfast place was very friendly and make the start of your day great! She is slim with Long hair and not tall. Forgot her name....may be something......”lock”.....is one of her name.

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Helpful staff

Customer review rating 4.3/5

Karin Business - 04/03/2020 Confirmed reviews ALL

The staff inserted in my guest profile that I don‘t like a cold room and even prepared it with a blanket and a heater. Trank you very much!

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Satisfied

Customer review rating 4.3/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Clean, well appointed room and good prompt service.

Dear Mr. M., Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards, Adam Hipp General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hong kong