Novotel Hong Kong Century 4 stars

Customer review rating (ALL Rating) 4.4/5 2,322 reviews

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Novotel Hong Kong Century - Image 1
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238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone
Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,322 reviews

TripAdvisor Rating  4.0/5  4,182 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Marc B. H. Business - Confirmed reviews ALL

Always (almost) perfect! :-)

Dear Marc B., We truly appreciate you taking the time to share your detailed feedback about your stay with us. We are delighted to read that your experience at Novotel Century Hong Kong was marked by excellence across multiple aspects. Your satisfaction with our check-in process, concierge assistance through WhatsApp and impeccable cleanliness standards reflects the dedication of our team members. However, we sincerely regret that the Executive Lounge offerings did not fully meet your expectations. Your feedback about the bread service has been shared with our culinary team to enhance the dining experience. Finally, we are pleased that you appreciated our strategic location and the seamless WiFi connectivity throughout your stay. The positive remarks about your room upgrade and breakfast experience are particularly gratifying. We look forward to welcoming you back for another memorable stay. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 1.0/5

Sangchul P. Business - Confirmed reviews ALL

cockroach in the room

Dear Sangchul, Thank you for taking the time to share your detailed feedback about your recent stay with us. We are delighted that you had a seamless experience with our high-speed internet connectivity. Your positive ratings for our check-in and check-out procedures demonstrate the efficiency of our front desk team. The satisfaction expressed with our breakfast offerings shows that our culinary team met your expectations. We sincerely apologize that your stay did not fully meet your expectations. Our housekeeping team maintains rigorous cleanliness protocols, and we are extremely sorry for any oversight during your visit. Our staff is always available to address such situations promptly to ensure your comfort. Finally, we appreciate your favorable assessment of the booking process and accommodation arrangements. We hope to welcome you back for a more satisfying experience in the future. Best regards, Ohad Tiktinsky, General Manager

Good location with full Platinum benefits — perfect for exploring Hong Kong

TripAdvisor rating 5.0/5

TANAKAWEE T Friends getaway - TripAdvisor review

Novotel Century Hong Kong | Check-in: 5 June 2025 | Check-out: 8 June 2025 The hotel is a little dated, but the location is super convenient — just a few minutes' walk from Wan Chai MTR, bus and tram stops, plus plenty of local food spots and markets nearby. If you're used to taking buses in Hong Kong, this area is incredibly easy to get around. I booked a Standard Room but received an upgrade to an Executive Premier Room with 1 Queen-size Bed thanks to my Accor Platinum status. The room was compact (around 23 sqm), typical for Hong Kong, but it had a small sofa corner which was a nice touch. Room rate: I stayed 4 days and 3 nights at THB 8,643.72 (without breakfast). But as a Platinum member, I received free breakfast and full benefits throughout the stay. Benefits I received as an Accor Platinum member: – Free breakfast – Late check-out until 6:00 PM – Welcome drinks for two (redeemed via the ALL app at the bar — beer, wine, juice, soft drinks) – Access to the Club Lounge (open from 11:00 AM to 10:00 PM) with all-day refreshments and evening snacks from 5:30 to 8:00 PM — beer, wine, salad, cheese, and two hot items. It’s quiet and a great place to relax after a day out. Breakfast (6:00–10:00 AM) had a good mix of Asian and Western items. I enjoyed the congee, dim sum, stir-fried noodles, and especially the sweet, juicy pineapple. The Western pastries were average, but the noodle station improved a lot with a little pickled chili and sweet soy sauce. Fitness & Pool (3rd floor): Weather was nice, so I tried the pool — not crowded. There’s also a small gym and a sauna, which was a great bonus. Staff were polite, efficient, and helpful — from front desk to housekeeping. Everyone was smiling and ready to assist. Room was cleaned daily and clearly explained benefits during check-in. Even at 1:00 AM, staff greeted me at the entrance with a smile. Bathroom: Good water pressure, hot water worked well, no bidet (which is normal for Hong Kong). Getting around: – To The Peak: Take the tram 4 stops, then minibus No.15 — only HK$12 to the top – To Tsim Sha Tsui: Direct bus 104 takes about 15–20 mins – Harbourfront is also walkable — great for evening photos and a night stroll Final thoughts: If you're an Accor Platinum member looking for a hotel with full benefits and great transportation access, this one ticks all the boxes. Not the newest, but solid service, smart location, and great value with elite perks.

Dear Tanakawee, We sincerely appreciate your detailed feedback about your recent stay with us. We are delighted that your experience at Novotel Century Hong Kong was so memorable. Your recognition of our outstanding hospitality warms our hearts. The team consistently strives to deliver exceptional service, and we are pleased that this was reflected throughout your stay, from the welcoming front desk to our attentive housekeeping staff. The Executive Lounge experience seems to have enhanced your stay, offering a perfect retreat with its refined refreshments and evening delicacies. Your appreciation of our breakfast selection, particularly the Asian specialties and fresh fruits, brings us great satisfaction. However, we regret that certain aspects of your stay did not fully align with your expectations. We continuously work to maintain and enhance our establishment to ensure guest satisfaction. Finally, our central position in the vibrant Wan Chai district offers unparalleled convenience for exploring Hong Kong's attractions. The proximity to various transportation options and local points of interest makes our location truly advantageous for both leisure and business travelers. We look forward to welcoming you back for another delightful stay. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Mark A. Friends - Confirmed reviews ALL

Our stay was excellent. Staff went out of there way to help . We requested a late checkout . This was not a problem. The premium lounge we got to use was excellent. Thanks Novotel staff for a wonderful stay

Dear Mark, We truly appreciate your detailed feedback about your stay at Novotel Century Hong Kong. We are delighted that you had such a wonderful experience with us. Your kind words about our dedicated team members are heartwarming. The premium lounge service exceeded expectations, and our flexible check-out arrangements contributed to your comfort. Finally, we are pleased that you found our central location advantageous, complemented by our pristine accommodations and reliable WiFi connectivity. We look forward to welcoming you back for another exceptional stay. Best regards, Ohad Tiktinsky, General Manager

Customer review rating 4.0/5

Yun C. J. C. Families - Confirmed reviews ALL

Late check in and check out. Staff is nice and polite

Dear Yun C., Thank you for sharing your wonderful feedback about your stay with us. We are thrilled to learn that our facilities and amenities met your expectations, from the impeccable room condition to the seamless connectivity. The outstanding service provided by our associates, coupled with our commitment to sustainable practices, reflects our dedication to delivering exceptional experiences. We would be delighted to welcome you back for another memorable stay. Best regards, Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 3,422 reviews 9.6/10 Location
  • 2,996 reviews 6.6/10 Room
  • 3,209 reviews 8.8/10 Service
  • 32 reviews 8.1/10 WiFi
  • 1,355 reviews 4.1/10 Comfort
  • 1,145 reviews 8.3/10 Cleanliness
  • 1,050 reviews 8.1/10 Breakfast
  • 216 reviews 7.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.