Novotel Hong Kong Century 4 stars

Customer review rating (ALL Rating) 4.3/5 2,131 reviews

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Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,131 reviews

TripAdvisor Rating  4.0/5  4,095 reviews

Certificate of excellence 2024

Well located, good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good friendly customer service

Perfect staff

Customer review rating 5.0/5

Ds Business - Confirmed reviews ALL

A big thank you to the staff of Novotel. We had forgotten our passports in the safe but the staff helped us in sending Mr Galen with them at the airport express metro station and we were able to make it for our flight with just 5 min in hand. Thank you to the incredible staff at Novotel.

Dear Guest, Thank you very much for this kind review of your recent stay. We are truly thrilled to hear about your positive experience at our hotel. It is delightful that you appreciated the prompt and caring service from our team, particularly during such a stressful situation as almost missing a flight. Our aim is to provide exceptional experiences and in your case, it seems we were able to deliver just that. We strive to extend our hospitality beyond the walls of Novotel Century Hong Kong, and it is heartening to know that our staff's dedication shines through, even in unexpected ways. We look forward to seeing you again soon. Best regards, Ohad Tiktinsky, General Manager

Very good

Customer review rating 4.0/5

Helene Friends - Confirmed reviews ALL

Good location, good space

Dear Helene, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the good location and the spaciousness of our accommodations at Novotel Century Hong Kong. Our hotel's prime positioning in the heart of Wan Chai offers convenient access to the Hong Kong Convention and Exhibition Centre (HKCEC), vibrant shopping hubs, and a plethora of transportation options, including the MTR and the iconic tram, all within a short stroll. Moreover, we take pride in providing our guests with well-appointed rooms that offer a comfortable and relaxing environment for both leisure and business travelers. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Great hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

This hotel in HK when it comes to location, convenience and customer service is second to none. Staff very caring and always go the extra mile to help with your needs. Hotel is conveniently located next to 2 subway lines and many bus route options to get you around HK easily.

Dear Guest, Thank you very much for this kind review of your recent stay. It truly warms our hearts to hear about your positive stay at Novotel Century Hong Kong. We are overjoyed that you valued the prime location of our hotel, with its easy access to the MTR Exhibition Centre Station and the Star Ferry Terminal, ensuring a smooth travel experience throughout the city. It is uplifting to know that our attentive staff made a lasting impression with their dedication to service excellence. Additionally, our proximity to various subway lines and bus routes, as mentioned in your review, is indeed one of our most appreciated features, allowing guests to conveniently explore the vibrant life of Hong Kong. We look forward to seeing you again soon. Best regards, Ohad Tiktinsky, General Manager

Good location for getting around.

Customer review rating 4.5/5

Sam Business - Confirmed reviews ALL

The hotel is suited in a good area, making me easy to get to anywhere in Hong Kong. The hotel is also near the Wan Chai MTR Station as well as it is easily accessible by the airport bus.

Dear Sam, Thank you for taking the time to share your review. We are elated to hear that our hotel's prime position in the bustling heart of Wan Chai contributed positively to your stay, allowing you to easily navigate the vibrant city of Hong Kong. However, we regret to hear that our team did not fully communicate the benefits of being a valued ALL – Accor Live Limitless Gold member. We also apologize for the discomfort caused by the scent in your room. Our guests' satisfaction is of utmost importance, and we take your comments seriously. Moreover, we have noted your observations on room cleanliness and are looking into these concerns with our housekeeping department. Nonetheless, we are pleased that the hotel's easy access to transport links, such as the Wan Chai MTR Station and the convenient airport bus services, met your expectations and added to the convenience of your visit. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 3,019 reviews 9.6/10 Location
  • 2,729 reviews 6.7/10 Room
  • 2,806 reviews 8.8/10 Service
  • 37 reviews 9.2/10 WiFi
  • 1,193 reviews 4/10 Comfort
  • 1,110 reviews 8.4/10 Cleanliness
  • 920 reviews 7.9/10 Breakfast
  • 758 reviews 8.2/10 Food

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