Novotel Hong Kong Century Hotel

I stayed for self quarantine purpose. The arrangement made by the hotel was good. There were sufficient stuffs such as towels, shampoo, shower gels etc. inside the room to enhance contactless. Garbage was collected outside the room, supplies also be collected outside the room. There’s high speed WiFi to get connected with the outside world.

Overall is fine, just sometimes the towel was not very clean and there were something missed to be refilled during house keeping.

Refrigerator not cold TV can’t see 24hour local news Washroom without liquid soap for hand

I am particularly satisfied with the excellent services offered by Mr. Chan (Assistant Manager) and Florence at the check-in counter. They were very cheerful and polite. I would like to express my sincere appreciation to them.

It was satisfying since we entered the hotel. The lobby was spacious and cozy while the room was clean and tidy. We had our dinner served at the room which the food was kept warm and neatly wrapped. High appreciation to staff Heidi who provided good service to us.

I made this reservation for celebration my husband's birthday under staycation with dinner package. The front office and housekeeping staff are nice. And thank you for the decorations, we appreciated it. However, for the food, really quite disappointed, I never try the food taste bad like this, and the cooked food are cold and sashimi are warmed... And also, we called somebody to fix the remote and I was on the bed, he looked at me and look like having bad mind. It makes me really feeling bad...

Checking in and checking out quick and smoothly. We enjoyed the AK bar so much, Especially thanks to Neo, Polly, Florence.

I like to say it is high quality service considering the daily room price although it is in Covid-19 period, here is something I like to highlight, also like to express my appreciation who help to offer the service: 1: The dehumidifier is very helpful, especially I have to stay at home for 14 days quarantine, I didn't find this facility in my other previous experience. 2: Daily water delivered to room after call 3: Meal delivery to room 4: Bed sheets and other supplies offered daily as required 5: Room size is 20 square meters, which is one advantage Thanks again, I like to choose to stay in my future visit.

In general, the service is good and the front desk staff provides professional and decent service.

Nice staycation experience. We enjoyed the suite very much and also the room service. We didnt have time to have a look at the pool and gym. Hopefully the opening hours can extend and we can try next time

Well located hotel, nice and friendly staff. Hotel staff proactively asked if we need help at anywhere in hotel. Very helpful staff and satisfied stay, nice lunch buffet too

Front desk staff Tim Chan was helpful, informative and courteous. It was however disappointed about the poor display quality of TV channels.

The room is rather small but tidy. I had a good sleep there. In room dining is good.

The food is not so good because the sashimi not fresh enough and the steak a bit cold.

Fine. Not really any faults to pick.