Novotel Century Hong Kong 4 stars

Customer review rating (ALL Rating) 4.4/5 2,157 reviews

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Novotel Century Hong Kong - Image 1
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238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to MTR: Wan Chai (A1 exit) Exhibition Centre (A3 exit) & Star Ferry Terminal

  • 3-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Room 1

Hotel location

Novotel Century Hong Kong

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone
Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,157 reviews

Customer review rating 5.0/5

Daniel C. Families - Confirmed reviews ALL

Dear Daniel, Thank you for choosing our hotel. We are thrilled to hear you had such an enjoyable stay with us. It’s wonderful to know our central Wan Chai location made exploring Hong Kong’s heritage and transport networks so convenient for your family. Our team takes pride in maintaining leisure facilities like the pool and gym for moments of relaxation between adventures. We’re especially touched by your enthusiasm to return for our dining experiences, Le Café’s rotating international themes and Pepino’s authentic Italian dishes await your next visit. We look forward to welcoming you back. Best wishes, Ohad Tiktinsky, General Manager

Customer review rating 3.0/5

Jennifer T. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you very much for your feedback. We are pleased to hear you found our Accor ALL App booking process convenient and appreciated Paul’s attentive service at the Concierge desk. His dedication reflects our commitment to personalized guest care. That said, we sincerely regret some aspects of your stay fell short of your expectations. We are addressing feedback about room environments and dining experiences to align them with our standards. While our Executive Lounge typically offers varied selections, we acknowledge your observations and will review our replenishment protocols. Nonetheless, we’re glad our central Wan Chai location provided easy access to Hong Kong’s highlights. It’s also heartening to know you enjoyed the diverse breakfast offerings at Le Café, where our chefs take pride in curating fresh, international selections daily. We hope to see you again on a future occasion. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 5.0/5

Yanmin J. Business - Confirmed reviews ALL

Dear Yanmin, Thank you for taking the time to share your feedback. It’s wonderful to know you had a pleasant experience at Novotel Century Hong Kong. We’re delighted our services and accommodations met your expectations during your business trip. Our team strives to create seamless stays for travelers through attentive hospitality and modern conveniences. We hope you also enjoyed our prime location near Wan Chai MTR station, making city exploration effortless between meetings. We look forward to seeing you again. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 4.5/5

Kingsley F. Families - Confirmed reviews ALL

Dear Kingsley, Thank you for your valuable feedback. We are delighted to hear you enjoyed your time with us. Your kind words about your comfortable room and the harbor view mean a lot. Our team takes pride in maintaining modern facilities and providing attentive service to make every family stay memorable. That said, we regret any inconvenience regarding room availability during peak periods. Upgrades are always subject to occupancy, but we’re glad you still found your accommodation welcoming. Nonetheless, our prime location near Wan Chai’s attractions and efficient booking process through the Accor ALL App remain key strengths we’re thrilled you appreciated. The seamless experience from reservation to confirmation reflects our commitment to hassle-free stays. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, Ohad Tiktinsky, General Manager

Customer review rating 4.0/5

Matthew H. Couples - Confirmed reviews ALL

Dear Matthew, Thank you for this high rating. We appreciate your continued loyalty as a Silver member and are glad you found value in our program during your couple’s getaway. However, we sincerely regret that some aspects of your stay did not meet your expectations. Our team is always available to address any requests during check-in or throughout your visit. Finally, we’re pleased our central Wan Chai location served you well for exploring Hong Kong’s vibrant shopping districts and cultural attractions. We look forward to welcoming you back. Best wishes, Ohad Tiktinsky, General Manager

Other web-users rate our hotel

  • 2,862 reviews 9.6/10 Location
  • 2,495 reviews 6.7/10 Room
  • 2,814 reviews 9/10 Service
  • 30 reviews 7.5/10 WiFi
  • 1,098 reviews 4.8/10 Comfort
  • 925 reviews 8.1/10 Cleanliness
  • 847 reviews 8.1/10 Breakfast
  • 214 reviews 7.8/10 Pool

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