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Novotel Hong Kong Century Hotel

Customer review rating 4.2/5 9,835 reviews

ALLSAFE approved hotel

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Novotel Hong Kong Century
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+ 23 Services

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Partial harbour view of Victoria Harbour

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available Paying

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI
 hong kong
hong kong sar, china

Tel: +85225988888

Fax: (+852)25988866

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :  A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

Our accommodation(s)

A magnificent refurbishment of our 509 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary WiFi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partial Victoria Harbour View.

Standard Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

Accessible room
  • Max. number of persons: 3
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: Harbour view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Views: City View, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 queensize bed

  • Max. number of persons: 3
  • Views: City View, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 2 single beds

  • Max. number of persons: 3
  • Views: Harbour view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Martha: Fragrant Harbour

  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Michelle: Breeze

  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Clara and Blair: Rosemance

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed
Lunch

AK'S BAR+LOUNGE

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 347

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 264 people

Find out more

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,835 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,934 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Convenient location, friendly staff

Customer review rating 4.0/5

Steve S. Couples - 07/06/2021 Confirmed reviews ALL

It’s always at the top of my list when considering a hotel room either for business or personal purposes. Staff are well trained and efficient especially the AccordAll ambassadors. The more junior staff working at the front desk must be trained to sincerely greet their customers with a smile. “Welcome back and thank you for your loyalty to AccordAll” is what can make my stay feeling more valued by the hotel. But I seldom get that from the junior staff.

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Good stay

Customer review rating 4.0/5

M. K. H. Families - 06/06/2021 Confirmed reviews ALL

Nice and helpful staff

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

good location

Customer review rating 4.0/5

Anonymous Solo - 06/06/2021 Confirmed reviews ALL

good customer service, clean

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests. We hope to welcome you back in the near future. Regards Adam Hipp General Manager

good stay, value choice

Customer review rating 4.5/5

Evelyn Couples - 05/06/2021 Confirmed reviews ALL

First, I had a sincere hospitality in the reception, and my room was upgraded from standard double room to a suite. Second, the room facilities are very nice except the TV reception was not good. My another comment was about food. The Shake Shake seafood dinner set was kept warm, but the taste was a bit salty. And the breakfast buffet, the food quality is just fair. Overall, my feedback on my stay is positive.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

'Quality service during a difficult period - always courteous And always practical’

Customer review rating 4.5/5

Tony H. Solo - 03/06/2021 Confirmed reviews ALL

Novotel looked after me particularly well despite the restrictions. The staff were always helpful and always quick to respond. It could have been a very difficult time spending two solid months in a hotel room but they made it really enjoyable.

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We hope to see you again! Warm regards Adam Hipp General Manager

excellent check-in service

Customer review rating 4.5/5

Marco Couples - 01/06/2021 Confirmed reviews ALL

special thanks to check-in staff Florence, the caring and detail service which is heartwarming and unforgettable.

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

Quite Good

Customer review rating 4.0/5

Anonymous Couples - 31/05/2021 Confirmed reviews ALL

I like the catering, the dinner and breakfast buffet was good. I am also satisfied with the late-check out service and the fact that the swimming pool is very clean.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Nice stay

Customer review rating 3.5/5

Gordon T. Couples - 30/05/2021 Confirmed reviews ALL

Good location with decent size of room

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

well located, nice and helpful staff

Customer review rating 5.0/5

Annie Friends - 29/05/2021 Confirmed reviews ALL

The stay was great, food are yummy

Dear Guest Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager

A wonderful staycation!

Customer review rating 5.0/5

Sue Couples - 28/05/2021 Confirmed reviews ALL

My husband and I recently enjoyed two one night stays at the Novotel Century Hong Kong and what a delightful experience they both were! We were very happy with our room upgrade (comfortable and peaceful) and the 'lounge' benefits provided by the hotel bar. All excellent. What really made our staycation experience though were the wonderful team of staff at the hotel. What a credit to the Accor Brand they are! A huge thank you to Crystal, Neo, Florence, Hubert and Vincent. All so friendly and so courteous and we were so touched at the efforts Crystal went to to provide us with some information for our trips to Sai Kung of which she has personal knowledge. As Accor Diamond members were are so frustrated by the restrictions imposed on travel at this very challenging time but being able to enjoy staycations of this standard in our home city of Hong Kong really lifts our spirits. Thank you so much to all the team you are exceptional!

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

Fair experience

Customer review rating 3.0/5

W Couples - 27/05/2021 Confirmed reviews ALL

Polite staff and good location but the room is super small and a bit dusty. Dinner buffet was good.

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Good service

Customer review rating 5.0/5

Christina Families - 25/05/2021 Confirmed reviews ALL

Nice food Staff are polite

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

good stay

Customer review rating 4.0/5

Anonymous Friends - 24/05/2021 Confirmed reviews ALL

very good room cleaning service. Welcome drink in bar is good.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Nice Staycation for Wedding Anniversary

TripAdvisor rating 5.0/5

richardtsang0519 31/03/2021 TripAdvisor review

A nice stay for the wedding anniversary, my room is upgraded which is able to have the harbor view with a bottle of wine for celebration. Room is clean and tidy, staff is nice as well, which I strongly recommend for staycation or a short leisure / business trip. Although high quality Full HD LCD TV is available in room, the resolution of TV signal is still very low, which is a bit odd to see VCD or DVD quality TV signal in a Full HD TV nowadays. It will be good if they can provide an option for customer to watch online channel from Youtube or duplicate the mobile / tablet screen via Chromecast or other way. Of course, it is a minor item for enhancement... There is semi-buffet breakfast arrangement due to COVID-19, it is good but the choices of food are less comparing with the normal buffet breakfast...Suggest consider adding noodle, dim sum, etc. Overall, it is a nice stay which I strongly recommended~

Dear richardtsang0519 Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Quarantine 14 day stay

TripAdvisor rating 4.0/5

Mike W 31/01/2021 TripAdvisor review

Stayed for Covid quarantine. Found the room to be quiet good size clean & tidy. Had meals provided and found all meals exceptional. Would definitely stay again for any occasion. All staff were helpful & friendly.

Happy surprise for the anniversary decoration

TripAdvisor rating 5.0/5

annetteisthebest119 04/11/2020 TripAdvisor review

I stayed with my wife to celebrate anniversary. Thanks Crystal for the celebration decoration. It is just awesome! My wife likes it very much! Crystal knows exactly what my wife wants! The hotel is clean. and the price is very affordable. Good value for money! Perfect stay for anniversary!

Dear annetteisthebest119 Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Staycation

TripAdvisor rating 2.0/5

yeuklanyu 29/10/2020 TripAdvisor review

The Japanese styled supper was below standard; beef couldn't be torn off and even cooked food didn't keep warm enough. No coffee was served with the breakfast and also the free mini-bar. 2 bottles of mineral water were not sufficient for daily consumption.

Dear yeuklanyu Thank you for your review. I was disappointed to read that the Japanese Package did not meet with your expectation. I will discuss with our operation team to improve the current standard to a more acceptable level. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you again in the future. Regards Adam Hipp General Manager

very friendly staff

TripAdvisor rating 4.0/5

Guide30782407366 29/10/2020 TripAdvisor review

Very friendly staff, really appreciated service level I got during the stay. I felt safe about my health even we have pandemic on. Maybe some renovation of floor carpets needed. Looking forward stay in this hotel again.

Dear Guide30782407366 Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Chimmy

TripAdvisor rating 2.0/5

Seaside55338976157 09/10/2020 TripAdvisor review

I made this reservation for celebration my husband's birthday under staycation with dinner package. The front office and housekeeping staff are nice. And thank you for the decorations, we appreciated it. However, for the food, really quite disappointed, I never try the food taste bad like this, and the cooked food are cold and sashimi are warmed... And also, we called somebody to fix the remote and I was on the bed, he looked at me and look like having bad mind. It makes me really feeling bad...

Dear Seaside55338976157 Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. I was disappointed to learn that our food quality did not meet with your expectation. I am working with our F&B Director a training plan, to improve the current food standard to a more acceptable level. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

Good location

TripAdvisor rating 4.0/5

marc_heinrich Business - 21/01/2020 TripAdvisor review

Service is always excellent, rooms needs some renovation, furniture are a bit outdated, the floors of the hotel are also in a need of renovation. Breakfast in the lounge was always good, unfortunately it isnt available anymore. Breakfast in the second floor is 3 points. Not enough cheese and sausage platters to select. 2 kinds of each only. The Lounge happy hour has been better from the food selection in the past. Not that good anymore. Service stuff is always very kind and helpfull. During the past stays the cleanes wasnt good. Always find hairs in the bath room.

Dear marc_heinrich We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

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