Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,870 reviews

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Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,870 reviews

TripAdvisor Rating  4.0/5  4,073 reviews

Certificate of excellence 2024

I am glad to be a regular customer of Novotel Century HK

TripAdvisor rating 5.0/5

Klam328 Business - TripAdvisor review

The reservations staff always so kind to give me early check in and late check out. Mike the Aki Bar Supervisor was so kind to us and introduced the wine for us and let us taste to make sure we have our best choice of the hotel wine! Come on! It was only happy hours but he was so enthusiastic to make sure we were happy with the hotel wine and their service. The hotel should be thankful to have such a good staff.

Dear Guest, Thank you for this great review. We are thrilled to hear about your excellent experiences with our reservations team and the flexibility provided with your check-in and check-out times. We are delighted that you enjoyed the personalized service provided by Mike at our Aki Bar, his wine recommendations, and the overall happy hour service. Finally, it's great to know that our staff's enthusiasm contributed significantly to your enjoyment of our hotel's offerings. We look forward to welcoming you back soon. Kind regards, Ohad Tiktinsky, General Manager

The right place for activities, day and night time. MRT station nearby

Customer review rating 4.0/5

Benjo Solo - Confirmed reviews ALL

I like the hotel, everything in walking distance. Very good breakfast. Can see the hotel is bit older, but room was clean and dehumidifier inside, lokks like continuously being renovated. AirCon bit noicy

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the convenience of our location, the quality of our breakfast offerings, and the cleanliness of your room. It's gratifying to know that the presence of a dehumidifier in the room contributed positively to your comfort. However, we are sorry that certain aspects of your stay did not meet your expectations. We understand that the sound from the air conditioning unit may have been a disturbance, and we appreciate your patience as we continue to improve our facilities. Nonetheless, our ongoing efforts to enhance guest experiences include the recent touch-ups to our guestrooms, ensuring they are up to the modern standards our guests expect. Finally, your recognition of the continuous renovations to keep our hotel fresh and updated is much appreciated. Our prime location, just a short walk from the MRT station, allows guests like yourself to easily explore the vibrant city of Hong Kong both day and night. We are looking forward to welcoming you again. All the best! Ohad Tiktinsky, General Manager

Well located

Customer review rating 4.0/5

Rosemary Families - Confirmed reviews ALL

The hotel was very comfortable with good sized rooms

Dear Rosemary, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found the hotel very comfortable and appreciated the good sized rooms. Our team works diligently to ensure that each guest's stay is as comfortable and pleasant as possible. However, we apologize that certain aspects of your visit did not fully meet your expectations. We understand the importance of dietary needs, and we regret that our gluten-free options and availability of soy milk were not satisfactory during your stay. We take your preferences seriously and are continuously working on expanding our menu options to cater to various dietary requirements. Finally, we are pleased that the hotel's prime location contributed to the positive aspects of your stay. The convenient access to local attractions and transportation hubs is something we are proud to offer our guests, ensuring a memorable and hassle-free experience in Hong City. We hope to welcome you back. Best wishes, Ohad Tiktinsky, General Manager

An excellent experience

Customer review rating 5.0/5

Stewart S. Couples - Confirmed reviews ALL

Our stay was a joy from start to finish. It exceeded out expectations and we would highly recommend this hotel.

Dear Stewart, Thank you for such a great review. We are truly thrilled that your stay at Novotel Century Hong Kong not only met but exceeded your expectations, and it's heartening to hear such a glowing recommendation. It is delightful to know that from start to finish, your time with us was a source of joy. We take great pride in striving to provide an excellent experience for our guests, and it's rewarding to see these efforts reflected in your stay. We look forward to a return visit from you in the future. Best wishes, Ohad Tiktinsky, General Manager

Good location

Customer review rating 4.5/5

Shunzhu W. Couples - Confirmed reviews ALL

Good

Dear W., Thank you for taking the time to review your stay. We are always thrilled to hear from our guests, and it warms our heart to know that you appreciated our prime location. However, we understand that the level of noise was a concern during your stay, and we apologize for any inconvenience this may have caused. We are constantly working on improving the soundproofing of our accommodations to ensure a tranquil environment for our guests. Nonetheless, we are delighted that you found our location to be advantageous, situated within proximity to popular attractions and transportation hubs, making it convenient for our guests to explore the vibrant city of Hong Kong. We are looking forward to welcoming you again. All the best! Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 2,482 reviews 9.5/10 Location
  • 2,303 reviews 6.6/10 Room
  • 2,380 reviews 8.7/10 Service
  • 35 reviews 8.2/10 WiFi
  • 992 reviews 4.4/10 Comfort
  • 939 reviews 8.2/10 Cleanliness
  • 754 reviews 8/10 Breakfast
  • 674 reviews 7.9/10 Food

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