Novotel Hong Kong Citygate 4 stars

Customer review rating (ALL Rating) 4.5/5 4,342 reviews

Novotel Hong Kong Citygate - Image 1
Novotel Hong Kong Citygate - Image 2
Novotel Hong Kong Citygate - Image 3
Novotel Hong Kong Citygate - Image 4

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • 免费接送机服务,每 20 分钟一趟(上午 6:00 至晚上 11:40)。

  • Meeting facilities with natural daylight

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,342 reviews

TripAdvisor Rating  4.4/5  5,357 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Yuet W. W. Families - Confirmed reviews ALL

Feel being respected

Dear Yuet W., Thank you for your kind words. We are delighted to hear that you found our service comfortable and respectful. Your feedback is greatly appreciated. Kind regards, Mark Baje Assistant Manager

Customer review rating 5.0/5

Elenore M. Solo - Confirmed reviews ALL

Will definitely book again…

Dear Elenore, Thank you for your positive feedback regarding your recent stay. We are pleased to hear you enjoyed our location and comfort. We look forward to welcoming you again soon. Kind regards, Mark Baje Assistant Manager

Customer review rating 5.0/5

Vincent A. F. Families - Confirmed reviews ALL

Very convenient

Dear Vincent A., Thank you for your kind words. We are delighted to hear that you found our location convenient during your stay. Kind regards, Mark Baje Assistant Manager

Customer review rating 3.5/5

Joselle S. Solo - Confirmed reviews ALL

Perfect location . Near airport, MRT, & Mall. Carpet in my room have stains. Bathroom floor has stains. Curtain has stains. No housekeeping on my 2 nights stay. Thumping noise on the ceiling ?from the guests upstairs.

Dear Joselle, Thank you for your feedback regarding your recent stay with us. We appreciate your positive comments on our location. We take cleanliness seriously and will review your concerns with our housekeeping team to ensure a better experience for our guests in the future. Kind regards, Mark Baje Assistant Manager

Customer review rating 4.0/5

Tina P. Families - Confirmed reviews ALL

Staff are friendly and helpful

Dear Tina, Thank you for your kind words regarding our location and staff. We appreciate your feedback and hope to welcome you back in the future. Kind regards, Mark Baje Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,321 reviews 9.6/10 Location
  • 3,324 reviews 7.1/10 Room
  • 3,872 reviews 9/10 Service
  • 50 reviews 8.3/10 WiFi
  • 1,157 reviews 7.5/10 Cleanliness
  • 1,102 reviews 5.1/10 Vibe
  • 835 reviews 6.5/10 Breakfast
  • 64 reviews 8.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Hong Kong