Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 1,408 reviews

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Novotel Hong Kong Citygate - Image 1
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51 Man Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Telephone
Fax +852 3602 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,408 reviews

TripAdvisor Rating  4.5/5  5,291 reviews

Certificate of excellence 2024

awesome

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

location is good and tourist friendly. novotel philippines with the help of ms. sheeila bautista helped us with hongkong booking.

Dear Marivic, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

Good location, near airport and inside citygate mall

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We stayed one night before going back to home destination. Room is just right for a family of four with 2 kids. Location is very strategic. It is inside the mall where you can eat and shop. They offer free shuttle service to airport as well

Well located

Customer review rating 4.0/5

Lisac Solo - Confirmed reviews ALL

The hotel is well located and staff friendly! Decoration inside room a bit dated and aircon was too cold on 26!

Dear Lisa, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I am also sorry that your experience with the room did not meet your expectations; please allow me to express my sincerest apologies. We have passed on your feedback to the related department for their review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

Fabulous location!

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Love the location. So convenient for shopping, eating, getting to and from the airport. Will always be my first choice of the hotel to stay.

Dear Jie, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

Ideal place to stay for a short Hong Kong Stopover.

Customer review rating 5.0/5

Jules Solo - Confirmed reviews ALL

Excellent place to stay for a Hong Kong airport stopover. Clean, safe, convenient location close to the airport with a free shuttlebus between the hotel and airport every 20 minutes. Staff are all friendly and helpful. As the hotel is adjacent to Citygate mall, Tung Chung metro station and Ngong Ping cable car to the big Buddha, there are plenty of options for things to do during your layover. Highly recommend as I have stayed here twice now.

Dear Jules, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Baje Guest Experience Manager

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Other web-users rate our hotel

  • 2,732 reviews 9.6/10 Location
  • 2,098 reviews 6.9/10 Room
  • 2,253 reviews 9/10 Service
  • 36 reviews 8.8/10 WiFi
  • 701 reviews 7.6/10 Cleanliness
  • 633 reviews 7.9/10 Food
  • 454 reviews 7/10 Breakfast
  • 122 reviews 8.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.