Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 817 reviews

Novotel Hong Kong Citygate - Image 1
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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  817 reviews

TripAdvisor Rating  4.5/5  5,281 reviews

The location is strategic direct access to Citygate outlet

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The room is clean and well maintained. The check in is fast when we came and welcomed very well. We enjoyed our time stay in Novotel CityGate before leaving Hong Kong. Direct access to outlets is convenience for us to find good foods.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Nice Hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Modern, Clean - good breakfast - recommend for transit stays

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Great location

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

The hotel is extremely well placed for the airport and MTR. Rooms were clean and comfortable, and excellent outside spaces. Staff were really attentive and helpful.

Dear Steve, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Strategic Location

Customer review rating 4.5/5

Maria L. Families - Confirmed reviews ALL

Just a request to have a "bidet" in the toilet

Dear Maria L., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Great location and Flora was wonderful

Customer review rating 4.5/5

Karl L. Y. Families - Confirmed reviews ALL

We stayed from april 2 to 7 in order to get details and pay for the balance of our corporate trip in June. Flora Chu of sales was very accommodating and helpful. Staying at the executive lounge was wonderful. We were able to eat properly and grab some drinks before going back to our room.

Dear Karl Lester y., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with Flora our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

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Other web-users rate our hotel

  • 2,083 reviews 9.5/10 Location
  • 1,581 reviews 6.8/10 Room
  • 1,633 reviews 8.7/10 Service
  • 26 reviews 8.6/10 WiFi
  • 537 reviews 7.5/10 Cleanliness
  • 493 reviews 8.7/10 Food
  • 328 reviews 7.6/10 Breakfast
  • 93 reviews 7.5/10 Pool

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