Novotel Hong Kong Citygate 4 stars

Customer review rating (ALL Rating) 4.5/5 4,741 reviews

Novotel Hong Kong Citygate - Image 1
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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle service every 20 minutes (6:00 AM - 11:40 PM).

  • Meeting facilities with natural daylight

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,741 reviews

Customer review rating 2.0/5

Raymond S. Families - Confirmed reviews ALL

Dear Raymond, Thank you for your feedback regarding your recent stay. We will certainly take your comments into consideration to enhance our guest experience. Kind regards, Mark Baje Assistant Manager

Customer review rating 5.0/5

Lydia M. Families - Confirmed reviews ALL

Dear Lydia, Thank you for your kind words regarding your stay. We are delighted that you enjoyed our spacious accommodations, convenient location, and friendly service. We look forward to welcoming you back in the future. Kind regards, Mark Baje Assistant Manager

Customer review rating 5.0/5

Kumaran S. Solo - Confirmed reviews ALL

Dear Kumaran, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our convenient location, shuttle service, and the overall comfort of your room. Your suggestion about enhancing the television options has been noted. We continually strive to improve our services and appreciate your input as it helps us in this endeavor. Best regards, Mark Baje Assistant Manager

Customer review rating 3.5/5

Sunil K. J. Families - Confirmed reviews ALL

Dear Sunil K., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and comfort, and we will consider your suggestion regarding bar hours for future improvements. Kind regards, Mark Baje Assistant Manager

Customer review rating 5.0/5

Geraldine W. Families - Confirmed reviews ALL

Dear Geraldine, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location and the courteous service provided by our staff contributed to your satisfactory experience. Your appreciation will be shared with the team, as it motivates us to continue delivering exceptional service. Kind regards, Mark Baje Assistant Manager

Other web-users rate our hotel

  • 4,194 reviews 9.6/10 Location
  • 3,266 reviews 6.9/10 Room
  • 3,740 reviews 9/10 Service
  • 44 reviews 8.2/10 WiFi
  • 1,180 reviews 7/10 Cleanliness
  • 1,092 reviews 5/10 Vibe
  • 783 reviews 6.3/10 Breakfast
  • 71 reviews 8.5/10 Wellness Area

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