Novotel Hong Kong Citygate 4 stars

Customer review rating (ALL Rating) 4.5/5 3,125 reviews

Novotel Hong Kong Citygate - Image 1
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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,125 reviews

TripAdvisor Rating  4.4/5  5,326 reviews

Certificate of excellence 2024

Location close to airport is a huge plus

TripAdvisor rating 5.0/5

rama1 TripAdvisor review

We have stayed here before but not since the big "C". Pickup point from airport has moved and not well signed and airport environment is a building site. Upon arrival check-in was quick and easy. Nice room and ok lounge area on 21st floor. Comfortable beds and ok breakfast . Shuttle drops at departure gates. Perfect for an overnight stay.

As always a first class experience from shuttle pick up to check out. Exceptionally well trained staff make for another

TripAdvisor rating 5.0/5

Shane M Couples - TripAdvisor review

Having stayed at the Novatel Citigate many times over the years, I do look forward to the visits. Staff are so happy and obliging, nothing is difficult. The shuttle service is prompt and easy to use. Rooms, while older now are well maintained and always perfectly cleaned. Good onsite restaurant for breakfast and dinners. The hotel is attached to the excellent Citigate shopping and eating complex, so there is always something to do here.

Good location

Customer review rating 4.0/5

Jenny Friends - Confirmed reviews ALL

Good location, bathroom too small for us, comfort bed, helpful staff

Perfect location ie shopping restaurants

Customer review rating 5.0/5

Stephen S. Business - Confirmed reviews ALL

Excellent Hotel Facilities were great Gym, Pool, Bar, Location was fantastic for restaurants and shopping (designer and basic shops) 5 mins walk to Tung Chung station, you can be in Hong Kong central in 15/20 mins on the metro type train! Overall excellent

Excellent location fantastic team working at the hotek

Customer review rating 5.0/5

Zeeniar C. Couples - Confirmed reviews ALL

From our check in till check out everyone from the front desk till concierge was so helpful. It was my husband's first trip to HK and I requested Grima at the time of check in for a airport facing view. She upgraded our room to 1605 and gave us a fantastic room with the view. The room was lovely and we had a wonderful stay. Thank you for making our staying a memorable one.

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Other web-users rate our hotel

  • 4,342 reviews 9.6/10 Location
  • 3,342 reviews 6.9/10 Room
  • 3,692 reviews 9/10 Service
  • 48 reviews 8.7/10 WiFi
  • 1,180 reviews 7.4/10 Cleanliness
  • 769 reviews 7.1/10 Breakfast
  • 190 reviews 7.5/10 Pool
  • 34 reviews 10/10 Sustainability

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