Novotel Hong Kong Citygate 4 stars

Customer review rating (ALL Rating) 4.5/5 2,715 reviews

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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,715 reviews

TripAdvisor Rating  4.5/5  5,320 reviews

Certificate of excellence 2024

位置好

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

good locaton, quite clean room, some staffs helpful especially the van service to airport (very appreciated). but washroom in the gym and lobby are quite old design, broken door wood pattern and too small in the gym washroom shower areas. some new staff and cs main hotline staff not professional enough, not polite and no smile (not a five star hotel professional manner, may be the training or salary not well enough?)

Good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

staffs nice and location is good!

The hotel is old, but the service is good.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The hotel is very old, and the rooms are small with a damp smell. However, the staff provide good service, and the shuttle bus is very convenient.

Well located

Customer review rating 4.0/5

Octa Families - Confirmed reviews ALL

Well located

Perfect location for our errands

Customer review rating 5.0/5

Jennifer B. Families - Confirmed reviews ALL

Excellent customer service

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Other web-users rate our hotel

  • 4,129 reviews 9.6/10 Location
  • 3,230 reviews 6.8/10 Room
  • 3,508 reviews 9/10 Service
  • 48 reviews 8.4/10 WiFi
  • 1,116 reviews 7.3/10 Cleanliness
  • 1,003 reviews 8.7/10 Value
  • 708 reviews 7.2/10 Breakfast
  • 69 reviews 8.5/10 Wellness Area

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