ibis Hong Kong North Point

Currently a CIF Hotel. CIF - Community Isolation Facility. Better than Penny Bay (so I hear). No frills and much like a college dorm room. If you are sent here, make sure you bring a shaving kit (none will be provided). Also, you are only allowed 1 delivery during your entire stay and it cannot be cooked food (in other words no food delivery). No coffee or tea bags in the room with your water kettle. Again, bring your own. 3 meals a day and served promptly at 8:30, 12:30 and 6:00pm. Think of economy class airline food trays .. but worse. You will get a call alerting you each time your meal is waiting outside the door. You need to change your own bedsheets, towels, garbage bags etc. Aircon is way too cold and not adjustable. Again… probably better than Penny Bay as you at least have a window view.

Forced to stay for quarantine. Sh*t** wifi, unusable. Not enough food. Can't provide medication you need. They ask me to talk to a doctor for 400 hk dollar when I ask for some cough relief. If I don't pay they wouldn't give me sh*t. Why the fox would I talk to a doctor when I know exactly what medication I need.

Forced to stay there for Covid positive, a pescatarian and they offer bread, rice and green for all meals, guest are not allow to pick up delivery neither. Meals are worse than prison, totally insane. Ibis got paid to be quarantine hotel and they offer the lowest level of service and meals.

The towels are fraying and yellowing. The front desk is friendly and responsive but because of Covid I can't really judge service as there are no room cleaning and guests have to do their own housekeeping.

First time come to ibis North point and was upgrade to the Harbor view room. The full Harbor view is really great and the room is clean! The staff here is all friendly. They provide the best service with smile on their face :) Will come back again next time :)