ibis Hong Kong North Point Hotel 3 stars

Customer review rating 4.2/5 3,721 reviews

ALLSAFE approved hotel

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How it works?
ibis Hong Kong North Point
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+ 12 Services

Hotel extras

  • Airport express shuttle bus H4 to HK station A11, A12 airport bus to & from the airport

  • 50m² meeting room

  • Free WIFI throughout the hotel

  • Shopping in nearby Causeway Bay

  • Visiting exhibition in HKCEC 10 min by Taxi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Conventions hotel

Hotel location

ibis Hong Kong North Point

138 Java Road
NORTH POINT
 hong kong
hong kong sar, china

Tel: +85225881111

Fax: (+852)25881123

Check-in from 14h00

Check out up to 12h00

  • By plane

    HONG KONG INTL At 41.2km / 25.6 miles

  • By boat

    NORTH POINT FERRY PIER At 0.5km / 0.31 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

GPS :22.292323, 114.200432

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

N/A

N/A

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 53

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Hong Kong North Point

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,721 reviews

TripAdvisor Rating 3.5/5

3,009 reviews

Friendly Staff and great Harbor View

Customer review rating 5.0/5

M. Y. Friends - 11/09/2021 Confirmed reviews ALL

First time come to ibis North point and was upgrade to the Harbor view room. The full Harbor view is really great and the room is clean! The staff here is all friendly. They provide the best service with smile on their face :) Will come back again next time :)

Dear Y. M., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager IBIS Hong Kong North Point

Dated, Dirty

Customer review rating 1.5/5

Anonymous Solo - 04/09/2021 Confirmed reviews ALL

Hair everywhere, toilet not flushing properly, dated, internet not working most of the time.

Dear Ian Tong C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager ibis Hong Kong North Point

Valuable Stay

Customer review rating 3.5/5

Dickson Solo - 24/08/2021 Confirmed reviews ALL

Staff offered a free upgrade for me and provided free welcome drinks. However, the facilities of bathroom were dilapidated.

Dear Yun Sang C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager ibis Hong Kong North Point
Customer review rating 2.0/5

Anonymous Families - 20/07/2021 Confirmed reviews ALL

the food no gd and the room too small

Dear Hoi Yan Y., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Toilet flood, front desk was unwilling to change the room

Customer review rating 3.0/5

Marco Couples - 20/07/2021 Confirmed reviews ALL

Toilet flood at 10pm and I requested to change the room, but the front desk representative said that "please let our staff to see it and make sure it is real and unable to fix. And i insisted not to stay in that room. And the representative change the room for me unwillingly.

Dear Chun Yu C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

CONVENIENCE

Customer review rating 3.5/5

Bonnie Business - 06/05/2021 Confirmed reviews ALL

STAFF ARE NICE, HELPFUL AND MY ROOM LOCATE AT UPPER LEVEL WITH SEAVIEW, VERY GOOD

Dear Lai Kwan L., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Comfortable room

TripAdvisor rating 5.0/5

Trams N 24/03/2021 TripAdvisor review

The hotel treats Loyalty Programme members well. I was upgraded to a room with seaview, with welcome drinks and a basket of fresh fruit. The room is not big yet comfortable and clean. The hotel is very close to MTR station and a big shopping mall. You don't have to worry about having nothing to eat

Value for my money, yet more is needed

TripAdvisor rating 4.0/5

rch12021 Business - 21/03/2021 TripAdvisor review

Very efficient and helpful staff from reservation to front desk to housekeeping...good value for the price and location. Yet I something could be done: hand sanitizer, ironing and umbrella, non-smoking floor

Home feeling

TripAdvisor rating 4.0/5

fkam26 Business - 18/03/2021 TripAdvisor review

I have stayed at this hotel up to now for more than 10 days , I believe until my project comes to be completed,I won’t move. The service n warm feeling the hotel gives me is unexpected.First I enjoy a room with 360c of sea view. When a few day ago I went to my construction site to see whether the project is in normal progress n it took time to examine.It was near evening time,I just made a call to the hotel reception to say if I could hold my room until late at night. The staff just told me never have any worries , my room would be hold provided I keep on booking. This is most helpful for me n it is my appreciation.Some more ,prices is reasonable, room is clean, n view is excellent.

Good stay at ibis

TripAdvisor rating 5.0/5

waikit614 12/03/2021 TripAdvisor review

I had a good feel after stay in ibis. They provided a very clean room for me. All the staffs are very nice . Only spend two minutes for checking in. The location is very good , only one minute away from mtr , I hope to stay again soon.

房間乾淨企理

Customer review rating 5.0/5

K Y. Solo - 10/03/2021 Confirmed reviews ALL

Nice staff. I have been upgraded to a room sea view.

Dear Ka Kin Y., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

well located

Customer review rating 4.0/5

Y. M. C. Solo - 03/03/2021 Confirmed reviews ALL

nice staff meals satisfactory

Dear Angela Wing Yee Y., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good value

Customer review rating 5.0/5

Derek N. Solo - 27/12/2020 Confirmed reviews ALL

For quarantine /

Dear Derek Chun Wa N., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good stay

Customer review rating 3.5/5

Anonymous Solo - 12/12/2020 Confirmed reviews ALL

Staff are helpful with housekeeping and delivering food and food items during quarantine period

Dear Kwun Hang Austin C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good Stay and good customer service

Customer review rating 4.5/5

Ryan Solo - 11/12/2020 Confirmed reviews ALL

14 days quarantine went smoothly, customer service was very satisfactory.

Dear Chun Sang Ryan M., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Well located, good service and meal

Customer review rating 3.5/5

C. Solo - 15/11/2020 Confirmed reviews ALL

Insulation is not good. Can listen to neighbor room noise.

Dear Siu Ling C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Only Fair

Customer review rating 2.5/5

Anson Friends - 20/10/2020 Confirmed reviews ALL

The experience could have been better if the lift had moved more quickly - originally a privilege to stay at a room on a higher floor, now a torture due to the long wait for the lift. The wifi is exceedingly slow too. It could be good for those who want to experience slow living. The toilet is clogged so I had to move to another room at late night, which was a disabled room. Luckily I was offered a basket of fruits, which I could eat while I was waiting for the lift and wifi to load.

Dear Tsun Yin C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

God bless for the safety of self quarantine.

Customer review rating 3.5/5

Helen C. Solo - 11/10/2020 Confirmed reviews ALL

Nice experience for the quick response from the front desk.

Dear Suk Han Helen C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson C. General Manager Ibis Hong Kong North Point

Well location and stunning view

Customer review rating 4.0/5

Iris Solo - 17/09/2020 Confirmed reviews ALL

The Hotel view face North Point pier is stunning at day and night. Double room is not too big, but enough for two person with not much lagguage. The room is clean and simple. There are plenty of food to choose with reasonable prices around the hotel. Definitely will recommend this hotel to friends.

Dear I Li C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Clean and nice welcome

Customer review rating 5.0/5

Roy L. Friends - 28/08/2020 Confirmed reviews ALL

Still can provide welcome drink and small gift in COVID-19 age

Dear Lut Wai Roy L., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

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