ibis Hong Kong North Point 3 stars
Customer review rating (ALL Rating) 4.2/5 97 reviews
138 Java Road, NORTH POINT
Hong Kong SAR, China
HONG KONG INTL At 41.2km / 25.6 miles
NORTH POINT FERRY PIER At 0.5km / 0.31 miles
HUNGHOM RAILWAY STATION At 10km / 6.21 miles
Check-in from - Check out up to
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Our guest reviews
100% genuine reviews from our guestsFind out more
The rooms are getting decrepit.
Customer review rating 2.0/5
Peter Business - Confirmed reviews ALL
The towels are fraying and yellowing. The front desk is friendly and responsive but because of Covid I can't really judge service as there are no room cleaning and guests have to do their own housekeeping.
Friendly Staff and great Harbor View
Customer review rating 5.0/5
M. Y. Friends - Confirmed reviews ALL
First time come to ibis North point and was upgrade to the Harbor view room. The full Harbor view is really great and the room is clean! The staff here is all friendly. They provide the best service with smile on their face :) Will come back again next time :)
Dear Y. M., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager IBIS Hong Kong North Point
Friendly staff and great Harbor View
TripAdvisor rating 5.0/5
honkub20 Friends getaway - TripAdvisor review
This is the first time to stay at IBIS Hong Kong North point and its very make me enjoyable !! We was upgrade to the harbor view room and its really beautiful view at night especially!! The Staff were very friendly during the check in and check out they also provide a great service with smile. Especially Alex Wong is very helpful and nice and listen to what we ask and need! The location is very good as well. There are many restaurant and supermarket nearby. Nice to be here and we will come back soon !!
Customer review rating 1.5/5
Anonymous Solo - Confirmed reviews ALL
Hair everywhere, toilet not flushing properly, dated, internet not working most of the time.
Dear Ian Tong C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager ibis Hong Kong North Point
Customer review rating 3.5/5
Dickson Solo - Confirmed reviews ALL
Staff offered a free upgrade for me and provided free welcome drinks. However, the facilities of bathroom were dilapidated.
Dear Yun Sang C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager ibis Hong Kong North Point
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