ibis Hong Kong North Point 3 stars

Customer review rating (ALL Rating) 4.1/5 644 reviews

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Description

Hotel extras

  • A11, A12 号機場巴士,往返機場及市區

  • 50m² meeting room

  • Free WIFI throughout the hotel

  • Shopping in nearby Causeway Bay

  • Visiting exhibition in HKCEC 10 min by Taxi

Our accommodation(s)

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Hotel location

ibis Hong Kong North Point

138 Java Road, NORTH POINT
 HONG KONG
Hong Kong SAR, China

GPS:22.292323, 114.200432

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

The Restaurant

"The Restaurant" offers all day dinning with international cuisine in a relaxed ambiance, a perfect venue to unwind and relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  644 reviews

Customer review rating 3.0/5

Charles L. Solo - Confirmed reviews ALL

The shower had no power. Could not even wash my short hair properly.

Dear Guest, Thank you for taking the time to share your feedback. We would investigate for the water pressure issue and improve for your better experience next time. We hope to welcome you back to our hotel very soon! Sincerely, ibis Hong Kong North Point

Customer review rating 5.0/5

Kyoko U. Solo - Confirmed reviews ALL

Convenient location with easy access to public transportation (both bus and subway). The room is compact, but has everything we need during the stay. Breakfast was nice. Late check-out was also available. I enjoyed the stay a lot!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Hong Kong North Point

Customer review rating 2.0/5

Juan S. Families - Confirmed reviews ALL

After checking in, my body became very itchy and my legs were covered in red bumps/spots. Upon inspecting the room, I found small insects on the mattress and on the walls that were causing the bites. Additionally, the room was not cleaned properly. I found a snack wrapper with an expiry date of 2022 on the top shelf of the wardrobe. The room was very dirty and completely unhygienic. This is unacceptable for a hotel under the Accor brand. The room was not fit to stay in due to the pest problem and lack of cleanliness. I expect a much higher standard from Ibis/Accor. I request that you urgently investigate this matter, especially your pest control and housekeeping procedures for the room I occupied.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will investigate the matter you experienced and to improve it. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis Hong Kong North Point

Customer review rating 4.0/5

Yin H. A. L. Solo - Confirmed reviews ALL

access north point MTR in a minute & opposite the bus terminal to airport

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Hong Kong North Point

Customer review rating 3.5/5

William Z. L. Solo - Confirmed reviews ALL

located 2 mins from subway station, friendly and helpful staff but the room can def be cleaner

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ibis Hong Kong North Point

Other web-users rate our hotel

  • 2,004 reviews 9.7/10 Location
  • 2,070 reviews 5.3/10 Room
  • 1,046 reviews 8.4/10 Service
  • 35 reviews 9.5/10 WiFi
  • 1,236 reviews 2.1/10 Comfort
  • 651 reviews 6.7/10 Cleanliness
  • 265 reviews 6.9/10 Breakfast

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