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ibis Hong Kong North Point Hotel 3 stars

Customer review rating 4.2/5 3,673 reviews

ALLSAFE approved hotel

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Room 1

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ibis Hong Kong North Point
See on a map
+ 12 Services

Hotel extras

  • Airport express shuttle bus H4 to HK station A11, A12 airport bus to & from the airport

  • 50m² meeting room

  • Free WIFI throughout the hotel

  • Shopping in nearby Causeway Bay

  • Visiting exhibition in HKCEC 10 min by Taxi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Conventions hotel

Hotel location

ibis Hong Kong North Point

138 Java Road
NORTH POINT
 hong kong
hong kong sar, china

Tel: +85225881111

Fax: (+852)25881123

Check-in from 14h00

Check out up to 12h00

  • By plane

    HONG KONG INTL At 41.2km / 25.6 miles

  • By boat

    NORTH POINT FERRY PIER At 0.5km / 0.31 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

GPS :22.292323, 114.200432

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 Single Bed

  • Max. number of persons: 1
  • Area: From 9 m² / 97 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 11 m² / 118 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 11 m² / 118 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 Double Bed Harbour View

  • Max. number of persons: 2
  • Area: From 11 m² / 118 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

N/A

Non contractual photo

N/A

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 53 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Hong Kong North Point

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,673 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,004 reviews

Good value

Customer review rating 5.0/5

Derek N. Solo - 27/12/2020 Confirmed reviews ALL

For quarantine /

Dear Derek Chun Wa N., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good stay

Customer review rating 3.5/5

Anonymous Solo - 12/12/2020 Confirmed reviews ALL

Staff are helpful with housekeeping and delivering food and food items during quarantine period

Dear Kwun Hang Austin C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good Stay and good customer service

Customer review rating 4.5/5

Ryan Solo - 11/12/2020 Confirmed reviews ALL

14 days quarantine went smoothly, customer service was very satisfactory.

Dear Chun Sang Ryan M., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Well located, good service and meal

Customer review rating 3.5/5

C. Solo - 15/11/2020 Confirmed reviews ALL

Insulation is not good. Can listen to neighbor room noise.

Dear Siu Ling C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Only Fair

Customer review rating 2.5/5

Anson Friends - 20/10/2020 Confirmed reviews ALL

The experience could have been better if the lift had moved more quickly - originally a privilege to stay at a room on a higher floor, now a torture due to the long wait for the lift. The wifi is exceedingly slow too. It could be good for those who want to experience slow living. The toilet is clogged so I had to move to another room at late night, which was a disabled room. Luckily I was offered a basket of fruits, which I could eat while I was waiting for the lift and wifi to load.

Dear Tsun Yin C., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

God bless for the safety of self quarantine.

Customer review rating 3.5/5

Helen C. Solo - 11/10/2020 Confirmed reviews ALL

Nice experience for the quick response from the front desk.

Dear Suk Han Helen C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson C. General Manager Ibis Hong Kong North Point

Well location and stunning view

Customer review rating 4.0/5

Iris Solo - 17/09/2020 Confirmed reviews ALL

The Hotel view face North Point pier is stunning at day and night. Double room is not too big, but enough for two person with not much lagguage. The room is clean and simple. There are plenty of food to choose with reasonable prices around the hotel. Definitely will recommend this hotel to friends.

Dear I Li C., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Clean and nice welcome

Customer review rating 5.0/5

Roy L. Friends - 28/08/2020 Confirmed reviews ALL

Still can provide welcome drink and small gift in COVID-19 age

Dear Lut Wai Roy L., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Well located

Customer review rating 5.0/5

Mrs N. Families - 28/07/2020 Confirmed reviews ALL

Nice , Courtesy , Tidy

Dear Ching Wah N., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Well located, clean room

Customer review rating 4.0/5

Cyndi Couples - 24/07/2020 Confirmed reviews ALL

Nice experience under the convid 19. Upgrade the seaview with clean room. Nice bed and tidy room makes us feel comfortable to stay for a night.

Dear Yin Yan H., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

very nice experience

Customer review rating 4.0/5

Cindy Couples - 06/07/2020 Confirmed reviews ALL

happy to be upgraded! service is very good! but the toilet can be improved~

Dear Ka Yin L., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good location, friendly staff, clean and comfortable room

Customer review rating 5.0/5

Ys W. Solo - 25/06/2020 Confirmed reviews ALL

The location is very good, close to MTR exit/North Point Pier/bus terminus and the newly opened shopping centre. The room is clean with comfortable bed. The staff are very friendly and help to sort my issues within 10 minutes.

Dear Yat Sum Mary W., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good location, helpful and efficient staffs

Customer review rating 4.0/5

Weiss Solo - 21/06/2020 Confirmed reviews ALL

Staffs and good facilities gave me a pleasant stay. Nice sea view. Points to improve: 1. The air conditioning was too strong inside the room and there was no control to reduce it. Luckily, the staff was helpful and provided me the extra blanket upon request. 2. It was difficult to amend the bookings/check the status via emails as there is insufficient information available on internet. Only the global CS can help me but was a bit time consuming.

Dear Nga Yee Y., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good style.

Customer review rating 5.0/5

K. N. Couples - 15/06/2020 Confirmed reviews ALL

It was very nice, was surprised to see some amenities >< Overall, the check in and check out process was very efficient. :)

Dear n. K., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Quite good

Customer review rating 3.5/5

Ms. Y. C. K. Couples - 03/04/2020 Confirmed reviews ALL

Room is clean ，nearby a lot of restaurants providing different kinds of food. my room faces a good sea view. Also traffic is convenient to Causeway Bay for shopping . I am satisfied with the stay.

Dear Yin Chu K., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Warmhearted Services, Out-dated Facilities

Customer review rating 3.5/5

Steven Solo - 30/03/2020 Confirmed reviews ALL

The room is pretty small, even in the standard of the hotels in Hong Kong, and the hotel facilities need to be overhauled. The lift is pretty slow and small, the TV channels can be a bit more diverse and the remote controller can be upgraded to a more modernized one. But the hotel staffs are pretty sincere and warmhearted, very satisfied.

Dear Jiawei X., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Lovely Staff

Customer review rating 5.0/5

F. H. Families - 05/02/2020 Confirmed reviews ALL

As our stay was 15 nights we were a little apprehensive that it things weren't to our liking we may be stuck somewhere uncomfortable for more than two weeks and with with few options. We are very happy to stay that this was not the case. Our stay was very pleasant and made even more so by the fantastic staff we encountered each day. From Daniel and the other staff at reception to the ever so helpful ladies in house keeping, this hotel is blessed with wonderful staff. Thank you, we will be back.

Dear Steven F., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Space too cramped for 2 adults.

Customer review rating 3.0/5

Paul Couples - 04/02/2020 Confirmed reviews ALL

Room ok for one adult.

Dear Yan To Paul A., Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Very convenient location and soft pillows.

Customer review rating 5.0/5

Christopher G. Solo - 02/02/2020 Confirmed reviews ALL

I have had a very good experience here

Dear Christopher Michael G., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

Good

Customer review rating 4.5/5

Ivan Business - 31/01/2020 Confirmed reviews ALL

Good basic hotel in excellent location and good value.

Dear Ivan S., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager Ibis Hong Kong North Point

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