ibis Hong Kong North Point

ibis Hong Kong North Point 3 stars

Customer review rating (ALL Rating) 4.2/5 82 reviews

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Hotel extras

  • Airport express shuttle bus H4 to HK station A11, A12 airport bus to & from the airport

  • 50m² meeting room

  • Free WIFI throughout the hotel

  • Shopping in nearby Causeway Bay

  • Visiting exhibition in HKCEC 10 min by Taxi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Hong Kong North Point

138 Java Road, NORTH POINT
Hong Kong SAR, China

GPS:22.292323, 114.200432

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms



Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  82 reviews

TripAdvisor Rating  3.5/5  3,011 reviews

One word: TERRIBLE

TripAdvisor rating 1.0/5

prince_of_roam Solo travel - TripAdvisor review

Currently a CIF Hotel. CIF - Community Isolation Facility. Better than Penny Bay (so I hear). No frills and much like a college dorm room. If you are sent here, make sure you bring a shaving kit (none will be provided). Also, you are only allowed 1 delivery during your entire stay and it cannot be cooked food (in other words no food delivery). No coffee or tea bags in the room with your water kettle. Again, bring your own. 3 meals a day and served promptly at 8:30, 12:30 and 6:00pm. Think of economy class airline food trays .. but worse. You will get a call alerting you each time your meal is waiting outside the door. You need to change your own bedsheets, towels, garbage bags etc. Aircon is way too cold and not adjustable. Again… probably better than Penny Bay as you at least have a window view.

Unusable wifi, terrible service

TripAdvisor rating 1.0/5

ibisFacker107 Solo travel - TripAdvisor review

Forced to stay for quarantine. Sh*t** wifi, unusable. Not enough food. Can't provide medication you need. They ask me to talk to a doctor for 400 hk dollar when I ask for some cough relief. If I don't pay they wouldn't give me sh*t. Why the fox would I talk to a doctor when I know exactly what medication I need.

Worst possible meal for quarantine stay

TripAdvisor rating 1.0/5

Chu C Business - TripAdvisor review

Forced to stay there for Covid positive, a pescatarian and they offer bread, rice and green for all meals, guest are not allow to pick up delivery neither. Meals are worse than prison, totally insane. Ibis got paid to be quarantine hotel and they offer the lowest level of service and meals.

The rooms are getting decrepit.

Customer review rating 2.0/5

Peter Business - Confirmed reviews ALL

The towels are fraying and yellowing. The front desk is friendly and responsive but because of Covid I can't really judge service as there are no room cleaning and guests have to do their own housekeeping.

Friendly Staff and great Harbor View

Customer review rating 5.0/5

M. Y. Friends - Confirmed reviews ALL

First time come to ibis North point and was upgrade to the Harbor view room. The full Harbor view is really great and the room is clean! The staff here is all friendly. They provide the best service with smile on their face :) Will come back again next time :)

Dear Y. M., We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Choi General Manager IBIS Hong Kong North Point

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Other web-users rate our hotel

  • 1,334 reviews 9.8/10 Location
  • 1,217 reviews 5.7/10 Room
  • 938 reviews 9.1/10 Service
  • 43 reviews 7.6/10 WiFi
  • 607 reviews 8.9/10 Cleanliness
  • 425 reviews 1.8/10 Comfort
  • 235 reviews 8.9/10 Food
  • 37 reviews 4.9/10 Breakfast

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