ibis Hong Kong North Point Hotel 3 stars

The staff were very accommodating towards my request which I was very grateful for. Location is great and we felt very safe. will definitely return.

everything is on our expectation

Overall satisfy with regard to the price.However the standard was drop as no bottled water was supplied in the room. It would also be better if the hotel also provide some small towels or handkerchiefs for the guest s.

It has a shopping mall and supermarket in front of hotel, and easy to find the hotel, good location to stay for weekend in HK. The staff - Daniel who is friendly and upgraded our room, it's much comfortable and with a good sea view, will plan to visit again.

It seems like the air conditioning is still working in the middle of winter. I had to get a heater for the room. The room itself looks a bit worn, few things not working well.

Due to on-going social activities, budget, location, safety, and convenience are my priority, which made Ibis North Point my first choice when I was searching for the right place to stay during my HK trip. Firstly, strategic location - located on HK island close to heart of the city but just out of the protest areas. The hotel itself is located within residential area making it a great place to shop and dine on daily basis. In addition, excellent transportation options - complimentary airport express shuttle stops right across the street, budget airport bus terminal is just down the road, nearest MTR station is right at the corner of the street. Tram is also a good choice for traveling on HK island, one can find tram stations everywhere along the main road, North Point tram terminus is two blocks away if one would like to experience the tram passing through a busy market street. Check-in and check-out was super fast and convenient. With online check-in feature, one will have the room ready before arrival at the hotel. Front desk and customer service is very friendly as well. As requested, I was given a corner (quiet) room on high level. The room is tiny and simple but sufficient, which is more than I would ask for the price paid. I also got daily supply of complimentary bottled water. Beyond my expectation was the room came with (partial) harbour view and I really appreciate the hotel arrangement. The room is cleaned daily and basic amenities provided if required. Bed is a bit hard but it did not stop me from getting good night sleep during my stay. TV programs kind of limited but sufficient to spend the night when I stay in after a long day walk. In summary, I will return to Ibis for my next visit to HK.

The room was much smaller than shown on the website & too small for 2 people & luggage. Wifi in room was slow and unreliable. Service terrible - needed to iron clothes to attend a wedding. They said they couldn't tell when one would be available and had to phone several times & wait for an hour for iron and ironing board!

My stay was excellent. The staff were very friendly. The room was small but it had everything I needed. The hotel is literally less than a minute walk from the North Point MTR station, so it was really convenient to get anywhere.

Front desk staff provide excellent service. They have warm and friendly smile. All of the staff is very friendly, they said good morning to everyone in the morning. Room #2203, I thank the window has a problem, it can not close tightly. It is so noisy.

Being a member, enjoy the late checkout and occasionally early checkin. This time, I enjoyed both. Thank you.

I booked one standard room in Accor website and 5 more rooms on another booking site. The rooms are neat and comfy. All of the six rooms were identical: 1 double bed, a window with city view(you can upgrade to harbour view if you want) , a table and a chair, and drawer for your things. The sheets and pillows are white. The comfort room is clean with warm shower. There's also a safe you can use for valuables. They also provided coffee/tea and drinking water. You can request to have your pillow case and towels changed everyday by leaving a paper/card from them. Fast check in and check out and no deposit required. Loved it! Will book again when I go back to Hk. It was also a few steps away from MTR, restaurants, chocolate shops, and market.

Water for shower not strong

clean hotel with reasonable price, easy to access

The hotel is located next a few feet from the MTR; it is easy to go anywhere in Hong Kong. It is clean and has the basic comforts. Breakfast is much better than what you get at most Ibis hotels in France, if not Europe. The rooms are small but clean and you can have a great view to the harbor.

Excellent close to all amenities. Very clean & compact room. Staff were extremely helpful. Good view from the room. Ventilation can possibly be improved, this is properly due to the size of the room. All in all suit our needs & highly recommended & will use it again.