Thank you for your fantastic review and for awarding us a perfect score! We're delighted to hear that you enjoyed our great location, the cleanliness of the hotel, and the wide choice available at breakfast. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Styles Liverpool Centre Dale Street. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear Guest, Thank you for your wonderful review and for awarding us a perfect score! We're delighted to hear that our team was able to arrange a low-floor room for you and that it made your stay more comfortable. It also made us smile to read that you wanted to take the bed home—we're so pleased you had such a great night's sleep! Thank you for your lovely comments about our team, rooms, and location. We hope to welcome you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear guest, Thank you for your wonderful review and for awarding us a perfect score! We're delighted to hear that you enjoyed our central location, comfortable room, and the friendly service from our team. It's great to know that you found us to be good value for money and that you would happily stay with us again on your next visit to Liverpool. We will be delighted to share your amazing review with our team. We also appreciate your comments regarding check-in and check-out times. Thank you for your valuable feedback. We look forward to welcoming you back to ibis Styles Liverpool Centre Dale Street in the future. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear James, Thank you so much for taking the time to share your feedback following your recent stay with us. We are absolutely thrilled to hear that your experience was a memorable one!Our team prides itself on providing a warm, efficient check-in process, so it is wonderful to know that our helpful staff made a great first impression. We are also glad that our central location served as the perfect base for you to explore the local attractions, and that you enjoyed the clean, fresh atmosphere of your room along with those fantastic views.We truly appreciate your kind recommendation and look forward to welcoming you back the next time your travels bring you to the area. Regards, Joanna Aniolkowska General Manager

Dear Daniel, Thank you very much for your wonderful review. We are delighted that you found the room comfortable, enjoyed the Strawberry Fields theme, and that the balloons and birthday card made your son’s celebration extra special. We are sorry about the unusual noise from the bathroom during the night. This is certainly not what we would expect, and we will ask our maintenance team to investigate. Thank you for bringing it to our attention. We truly appreciate your excellent score and hope to welcome you and your family back again soon. Regards, Joanna Aniolkowska General Manager

Dear Peter, Thank you for your wonderful review. We’re delighted that you had a comfortable stay and enjoyed a smooth check-in experience. It’s lovely to hear that our attentive team made a positive impression and kept your room clean throughout your visit. We’re also pleased that you enjoyed our breakfast and appreciated the variety of wholesome choices available. We hope to welcome you back for another enjoyable stay soon. Yours sincerely, Joanna Aniolkowska General Manager

Dear Peter, Thank you for your fantastic review. We’re delighted that you had such an enjoyable stay and found our team friendly, welcoming and helpful. It’s also wonderful to hear that our central location was convenient for exploring Liverpool. Your kind words mean a great deal to us, and we hope to welcome you back for another exciting visit very soon. Yours sincerely, Joanna Aniolkowska General Manager

Dear Matthew, Thank you for your wonderful review. We’re delighted that you enjoyed our convenient location, clean and comfortable room, and breakfast selection. It’s especially lovely to hear that our friendly team made a positive impression. We’re pleased you had a good stay overall and hope to welcome you back again soon. Yours sincerely, Joanna Aniolkowska General Manager

Dear Paul, Thank you for sharing your feedback. We’re pleased that you appreciated our convenient central location. We’re sorry, however, that the hotel felt dated compared with other ibis Styles properties you have visited. Each hotel has its own individual design and character, and we value your comments as they help us identify areas where improvements may be needed. We hope you still had an enjoyable stay in Liverpool and that we may have the opportunity to welcome you again. Yours sincerely, Joanna Aniolkowska General Manager

Dear Casey, Thank you for your feedback. We’re pleased that you appreciated our central location, the cleanliness of the hotel and our friendly team. We’re sorry, however, that your room felt hot and stuffy and that the air conditioning did not provide sufficient cooling. Most of our windows are sealed due to the building’s listed façade, but we understand how uncomfortable this can be when the room temperature is too warm. Our reception team is available 24 hours a day to assist with any temperature concerns and can provide a fan upon request. We appreciate your comments and hope to have the opportunity to provide you with a more comfortable stay in the future. Yours sincerely, Joanna Aniolkowska General Manager

Dear Brian, Thank you for your wonderful review. We’re delighted that you chose to stay with us for a second time and that your visit lived up to your expectations. It’s lovely to hear that you enjoyed our central location, breakfast and comfortable rooms. We’re especially pleased that our friendly and helpful team made such a positive impression. We truly appreciate your continued support and look forward to welcoming you back for another enjoyable stay. Yours sincerely, Joanna Aniolkowska General Manager

Dear Vedran, Thank you for your fantastic review and recommendation. We’re delighted that everything about your stay was perfect, from the comfortable and well-equipped room to our distinctive décor and central location. It’s especially wonderful to hear that our friendly team made you feel welcome and was always available to help. We’re pleased that the hotel provided an ideal base for exploring Liverpool and that you had such a pleasant experience. Your kind words mean a great deal to us, and we look forward to welcoming you back for another perfect stay in the future. Yours sincerely, Joanna Aniolkowska General Manager

Dear Mary, Thank you for your fantastic review. We’re delighted that you enjoyed your two-night stay and found your room spotlessly clean, comfortable and welcoming. It’s wonderful to hear that our friendly and helpful team made a positive impression and that our central location was ideal for exploring the Cavern Club, nearby cafés, restaurants and everything Liverpool has to offer. We’re especially pleased that you enjoyed the anniversary decorations in your room and that they added a special touch to your celebration. Thank you for choosing to spend such a memorable occasion with us. We hope to welcome you back for another fabulous city break in the future. Yours sincerely, Joanna Aniolkowska General Manager

Dear Martin, Thank you for your wonderful review and perfect score! We’re delighted that you enjoyed our central location and found the hotel clean and well managed. It’s especially pleasing to hear that our friendly and helpful team made such a positive impression. Thank you for recommending us, and we hope to welcome you back on your next visit to Liverpool. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Thank you Michael for your feedback. We’re pleased you enjoyed a comfortable stay, our helpful team, Beatles theme and central location. Our breakfast is advertised as a continental buffet rather than a full English, with options including cold meats, cheese, boiled eggs, yoghurt and fruit. We’re sorry the selection was not well suited to your low-carbohydrate diet. As your reservation was made on a breakfast-inclusive rate, the breakfast element could not be removed separately. We appreciate your comments and hope to welcome you back again.

Dear Kelly, Thank you for your feedback. We’re pleased you appreciated our location and the room space, although we’re sorry the air conditioning and room setup affected your comfort. For convenience, there is an additional plug socket underneath the full-length mirror that can be used with the hairdryer. Our beds are made with standard bed sheets placed over a mattress protector, in line with our usual bedding setup. We appreciate your comments and hope to welcome you back for an improved stay. Regards, Joanna Aniolkowska General Manager

Dear Serge, Thank you for your wonderful review! We’re delighted that everything was perfect and that you enjoyed your upgraded room. It’s especially lovely to hear that the handwritten welcome card made you feel at home, as creating a warm and personal experience for our guests means a great deal to our team. We truly appreciate your perfect score and look forward to welcoming you back again soon! Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Dear Annette, Thank you for your lovely review. We’re delighted that you enjoyed our central location, late-night food, complimentary hot drinks and the comfort of your bed and shower. We’re sorry that the room felt hot and stuffy and that the air conditioning did not fully meet your expectations. Most of our windows are sealed due to the building’s listed façade and for safety reasons; however, fans are available from reception upon request. We appreciate your feedback and hope to welcome you back for another enjoyable stay. Yours sincerely, Best Regards Joanna Aniolkowska General Manager

Dear Abbiegail, Thank you for your wonderful review! We’re delighted that you received such a warm welcome from our friendly team and found their local recommendations helpful. It’s also lovely to hear that your room was perfectly prepared and that you noticed the care our team takes to keep both the bedrooms and public areas fresh and clean. Your kind comments will be shared with everyone, and we hope to welcome you back for another enjoyable stay in Liverpool soon! Yours sincerely, Best Regards Joanna Aniolkowska General Manager