Mercure Clear Mountain Lodge 4 stars

Customer review rating (ALL Rating) 4.0/5 553 reviews

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Mercure Clear Mountain Lodge - Image 1
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Mercure Clear Mountain Lodge - Image 4
564 Clear Mountain Road, 4500 CLEAR MOUNTAIN, Australia

Description

Hotel extras

  • Free Parking.

  • Tennis Courts, outdoor pool, Stephanie's Day Spa.

  • Panoramic Views of Lake Samsonvale, The Glasshouse Mountains and beyond.

  • Gourmet On-Site Restaurant and Bar Mandy's Lakeview Bar & Restaurant.

Our accommodation(s)

Hotel location

Mercure Clear Mountain Lodge

564 Clear Mountain Road
4500 CLEAR MOUNTAIN
Australia

GPS:-27.305105, 152.885475

Telephone
Fax +61 7 3268 5435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LAKEVIEW RESTAURANT

The hotel is undergoing transformation into a 5-star Peppers until end of July. Main restaurant closed; temporary dining available. Weather permitting, enjoy outdoor dining on the lawn perfect for fresh-air breakfasts or sunset moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  553 reviews

Customer review rating 2.0/5

Victor T. Couples - Confirmed reviews ALL

With the renovations and restaurant closure, the resort felt lifeless and dull. I didn't find any opportunity to see a good view of the lake. The lodge has so much potential but was disappointing overall. Even the function room was a let down, with speakers only on the bar side of the room working. No food options or vending machines when the restaurant was closed.

Customer review rating 1.5/5

Jackie M. Couples - Confirmed reviews ALL

Disappointed I wasn’t advised of renovations when I booked direct I wouldn’t have stayed on this occasion - disappointed with facilities available!

Customer review rating 1.0/5

Kieran C. Families - Confirmed reviews ALL

We recently attended a family event at the Mercure Clear Mountain Lodge and were extremely disappointed. The room itself was very basic; cleanliness was fair, but the mould growing across the bathroom ceiling was far worse. We had occasional good interactions with some staff, but with others, we felt like an inconvenience. The event itself was underwhelming, and we were again made to feel like a bit of a burden on the operation – some staff were just too eager to get out of there. The next morning, as we were gathering our items from the function room, it was another round of "inconveniencing" some staff. Perhaps it's because Peppers is about to take over the operation and the current Mercure management are just counting down the days? Regardless, our stay was entirely forgettable.

Customer review rating 2.0/5

Geoff O. Couples - Confirmed reviews ALL

Pool closed, no lunch or bar at lunchtime. Dinner and breakfast was in a small meeting room with zero ambience, loud tradies from 7am, grounds looked unkept, despite room being refurbished the aircon was loud/unbearable and couldnt be used. The reception was mostly unmanned - very unwelcoming. Have stayed there before and it was lovely, not this time though. For such a great location it is a shame to see it in this way.

Customer review rating 4.0/5

Leon L. Couples - Confirmed reviews ALL

Short getaway.. relaxing.

Other web-users rate our hotel

  • 193 reviews 8.2/10 Location
  • 465 reviews 6.4/10 Room
  • 379 reviews 8/10 Service
  • 6 reviews 3.8/10 WiFi
  • 295 reviews 6.1/10 Food
  • 200 reviews 4.7/10 Amenities
  • 176 reviews 4.1/10 Cleanliness
  • 92 reviews 7.6/10 Breakfast

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