Mercure Clear Mountain Lodge 4 stars

Customer review rating 4.4/5 640 reviews

ALLSAFE approved hotel

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Mercure Clear Mountain Lodge
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+ 17 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Well-being
  • Babysitting on request
  • GolfPaying
  • Tennis
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Clear Mountain Lodge

564 Clear Mountain Road
4500 clear mountain
australia

Tel: +61732985100

Fax: (+61)7/32685435

Check-in from 14h00

Check out up to 10h00

  • EATON HILLS :  BUNYA PARK

  • By plane

    BRISBANE AIRPORT At 38km / 23.61 miles

  • By train

    BRAY PARK STATION At 12.2km / 7.58 miles

  • By train

    STRATHPINE STATION At 12km / 7 miles

GPS :-27.305105, 152.885475

Our accommodation(s)

All rooms beautifully appointed. Choose from the different categories available. A Standard Room, with 1 Queen and 1 King Single Bed views ranging from the Native Australian Bush and gorgeous Lake Sampsonvale, a Superior Room with 2 x Queen Size beds, views ranging from the Glasshouse Mountains, Lake Sampsonvale, the Brisbane City lights and the Morton Bay Islands or a Privilege room with private Spa bath as well as other additional benefits.

Standard room featuring a queen bed and king single

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Forest view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 300 / 3229 sq ft
  • Views: Forest view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Deluxe Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 200 / 2153 sq ft
  • Views: Lake View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Privilege Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 300 / 3229 sq ft
  • Views: Forest view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)
Rooms

Our restaurants and bars

MANDY'S ON THE MOUNTAIN

Type of cuisine: Gourmet

Sit inside or on the balcony and indulge in an innovative menu boasting local produce. Enjoy sweeping day and night views over the Glasshouse Mountains, Moreton Bay and islands, in this stunning setting for lunch or dinner.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LODGE BAR

Non contractual photo

Enjoy a wide selection of beers, wines and beverages, coupled with spectacular views at The Lodge Bar all year round. Relax in airconditioned comfort in summer, or curl up by the stone fireplace when the weather is cool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 130

  • Maximum capacity: 154 people

  • Maximum banquet capacity: 36 people

Find out more

Our guest reviews for
Mercure Clear Mountain Lodge

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

640 reviews

tripadvisor

TripAdvisor Rating 4.0/5

672 reviews

Brisbane's Best Kept 'Secret'

TripAdvisor rating 5.0/5

Aj_Bhagz 12/03/2021 TripAdvisor review

Within 30 mins of Brisbane you get to feel the solitude of nature and the surrounding views of the Glass House Mountains, Moreton Bay AND Brisbane Skyline. Comfortable and well priced. Perfect for a staycation for any reason you can think of! Spa was wonderful and concierge was such a pleasure: Thank you Olinda! Will def stay here again , and again, and again..... ;-)

Great Escape from the City

TripAdvisor rating 4.0/5

JanineV472 24/02/2021 TripAdvisor review

This beautiful serene location emcompasses your inner soul. We arrived on 5pm, had amazing views as we sat on the veranda overlooking the vista of Samsonvale Lake and the ocean further northeast. Dinner was up there with any top notch Restaurant, and so was the breakfast the next morning. We travelled up to the Ocean View Winery for morning tea which was another gorgeous location, into Dayboro for a drink at the Pub then back home. That night we went to Eatons Hill Hotel for drinks and dinner, 10 mins drive and is another asset to this location to stay. Perhaps a Smart TV in the room would have added to the mix to complete a wonderful experience. Sarah in the Restaurant among Jilly made our stay outstanding. Such wonderful personalities made our stay even better. The employee on reception on checkout was very efficient, however I feel on arrival the employee could have provided us with a sheet of activities in and around the area, however due to COVID no compodiums are allowed in rooms. A good relax, great drives, beautiful countryside and we didnt even get to Samford - another time!

Not worth the money

TripAdvisor rating 1.0/5

shanelle1985 20/02/2021 TripAdvisor review

It was the worst place i have ever stayed! Cant believe i wasted my free night there. Rude staff, no hot water then no water at all. No apology or compensation. I will never stay there again, nor will we recommend this place to friends and family. Very disappointed

Beautifully Quiet

TripAdvisor rating 5.0/5

Keith J 16/02/2021 TripAdvisor review

Recently travelling near Brisbane but did not need to be near the city, so stayed at Clear Mountain. An excellent choice - near Brisbane but clearly not part of it, situated on top of a mountain with dramatic views in most directions, and surrounded by bushland. Stunning views from the restaurant, and the food was very good, with friendly service. Room was quite satisfactory, but a lovely view of bushland and quiet - ideal for a getaway near Brisbane. If you are looking for excitement, lots to do and bustle probably not the place - but at less than 45 minutes from Brisbane Airport a great place for a retreat and some good bushwalking nearby.

Peaceful Retreat

TripAdvisor rating 5.0/5

mlwarman 29/01/2021 TripAdvisor review

We had a lovely 1 night stay, from the booking through to the meals the service was exceptional. The room was clean and comfortable. The views stunning, the gardens beautiful. Peaceful and tranquil, so close to home and the city but none of the noise and bustle, truly a beautiful romantic escape and we didn't even get to the day spa and pool. We will be back.

Noelene

TripAdvisor rating 4.0/5

Noelene B 01/01/2021 TripAdvisor review

Great stay, room was very comfortable and views to the sunshine coast, the staff were very obliging and nothing was too much trouble for them. Only downside was we found empty drink bottle under a bed, from previous guests.

Short break

TripAdvisor rating 4.0/5

Passenger01995686336 29/07/2020 TripAdvisor review

A great stay. Staff are always will to go the extra mile. Clean rooms with a lovely view. Restaurants as good as you can get in this locked down times. Just no snack foods, or small meals available. A great time had by us. Thank you

Dear Passenger, Thanks for your great review!!! I will pass on your wonderful comments to our staff and we are looking forward to to normal pre Covid days, Warm regards and thank you

2nd date

TripAdvisor rating 5.0/5

spaggy62 23/07/2020 TripAdvisor review

This was a spoil your date overnight for me and it went very well, The room was clean and the views great even the cold was hardly there we sat on the landing stargazing drinking wine snuggled in a doona. It was just right.. Service was spot on and although eating an entree and main was a little hard for us the food was good.

Dear Spaggy62, Thanks for the fantastic feedback , how awesome stargazing in winter and enjoying a wine on the deck, supper happy you had a great stay. I will pass on your lovely comments to our team, Look forward to welcoming you back again, Warm regards

Disappointing

TripAdvisor rating 2.0/5

shivmen Family - 01/01/2020 TripAdvisor review

Misinformation did not make it an enjoyable stay. At check we were told breakfast would finish later than when it did. When i called to book, they advised kids breakfast free with 2 adults but not the case when you get to breakfast restaurant. Pool was full of bugs and not clean. Overall a very disappointing stay

Dear Shivmen, We appreciate your review and value your opinion, I am sorry that you didn't enjoy your stay at the Lodge. I understand your frustration given that you were advised of incorrect breakfast times as they haven't changed and I have spoken with reception to ensure this doesn't happen again.I am disappointed we didn't fix this issue on your checkout. As for the bugs, due to the recent rain and drought conditions the flying ants were spawning and dying at an unusually high rate and it was difficult at times to keep up with amount it was very unusual occurrence. I do apoligise for the inconvenience and do hope to see you back in the future, Warm regards

Refreshing stay close to Brisbane

TripAdvisor rating 4.0/5

pmbmcook Couples - 01/01/2020 TripAdvisor review

The Mercure Clear Mountain Lodge is a really lovely venue so close to Brisbane. The views are spectacular and accommodation good. We ate at the restaurant and had really satisfying meals that were reasonably priced. The staff are friendly and helpful. We go to the Lodge every year to revitalise! One complaint would be that although the Lodge has free wifi we were unable to stream Netflix, Prime or similar to watch on our devices. Something that Mercure should look into.

Thank you so much for your recent review, I will pass on to the team your encouraging feedback. Also thank you for alerting us about the Netflix issue as we recently had an upgrade of internet speed, which is now in conflict with Netflix. This issue has been logged and we are currently in the process of having the issue fixed. We look forward to welcoming you back and appreciate your valuable feedback, Warm regards

Great Accommodation but lacking in restaurant service

TripAdvisor rating 3.0/5

W8567PYamandab Couples - 10/10/2019 TripAdvisor review

We stay here often and it is an amazing place however our last trip was soured by the service in the restaurant. The food was not at its usual standard and the food staff were there for the social aspect not customer service. We were advised the soup was pumpkin when it arrived it was a little bit of pumpkin soup that just coated the bowl full of mushrooms, we do not like mushrooms so that was a waste of time. One main meal did not come as the waiter did not write it down so we had to wait ages for that which split the experience of dining together. Breakfast was not much better, buffet was not filled very well and had to wait 15 min for bacon

Dear Amanda, I am so disappointed to read your feedback on your recent stay , please be assured that I am taking your feedback seriously and will meeting to discuss the aspects of lack of service and food issues. I really appreciate you taking the time to give feedback as its so very important. I do hope that that we have the opportunity to welcome you back in the future. Warm regards Vicki Innes

Fantastic Weekend stay

TripAdvisor rating 5.0/5

craighT2566GV Family - 10/09/2019 TripAdvisor review

We booked 6 rooms over the weekend for our family wedding party. Orlinda , Ruby & the admin team did a great job to arrange all our changes and special requests. All other staff from the restaurant & bar teams to the house service team were great, nothing was ever a issue, spot on people at the Mecure. Looking forward to another weekend away here.

Dear Craig, We really appreciate your feedback from your recent stay I will ensure I let the whole team know regarding such a lovely review, We look forward to welcoming you back, Warm regards Vicki Innes

Great place for a break

TripAdvisor rating 5.0/5

Jodi F Couples - 06/07/2019 TripAdvisor review

Gorgeous views, quiet and tranquil. Great place to relax and do nothing!! The meals are delicious and with your Accor card, even better value. The staff are friendly and this is a great place to just unwind.

Beautiful outlook -just too short !!

Customer review rating 4.0/5

Anonymous Families - 09/05/2019 Confirmed reviews ALL

Beautifully appointed room with spectacular views

Was beautiful place to stay

Customer review rating 5.0/5

Caroline B. Families - 09/05/2019 Confirmed reviews ALL

Was a great weekend and would definitely stay again

Relaxing

Customer review rating 4.0/5

Erin Couples - 08/05/2019 Confirmed reviews ALL

It was a lovely getaway with a beautiful view

A lovely setting, kind staff but facilities need upgrades

Customer review rating 4.0/5

Nicole Families - 04/05/2019 Confirmed reviews ALL

Staying with Mercure was lovely - the setting is truly gorgeous and the staff (from groundsmen to cleaners to front of desk) were all very accommodating. However, the facilities are in serious need of upgrades. The gym had only one functioning bike and one functioning rowing machine. There was no treadmill and the other equipment did not work. I regularly use gym equipment at gyms in hotels around the country so know that these were faulty. I had also requested a cot in our room for our baby, and despite being told that there would be one there - there wasn’t. When I rang to get one I was told they only had a broken one so I spent two nights worrying that the cot might collapse while my baby slept. This is truly not good enough. The safety of your smallest guests should be as much a priority as every other guest. If it is broken, get rid of it. Replace it with a functioning and safe cot.

Magnificent setting

Customer review rating 4.0/5

Andrew B. Families - 04/05/2019 Confirmed reviews ALL

We had a brief weekend stay for a wedding. The wedding organisation & delivery was handled exceptionally well. The buffet style wedding reception meal was well prepared, with variety & delivered hot, which is sometimes difficult to achieve. Infrastructure is absolutely functional if a little dated. Views everywhere were to die for as the whole site is perched dead centre on the hilltop. Staff were universally happy, polite & helpful. We’ve 5 children married off now, still with 2 more to go would consider having another here.

Beautiful location

TripAdvisor rating 4.0/5

H648YUdavidm Family - 29/04/2019 TripAdvisor review

Stayed at the hotel for a family event. Beautiful location. Friendly and helpful staff. Wi fi (including premium at cost) was dreadful which is unusual for a Mercure property. Staff were great and very helpful. A few areas seemed a bit worn and dirty but this could be end of season/ nature of location. We would stay again and would anyway expect the deficiencies to be gone with a little effort

Excellent

Customer review rating 4.5/5

Henrien L. Families - 24/04/2019 Confirmed reviews ALL

All staff very friendly, good service, our room was clean and the bed is comfort.

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