Mercure Clear Mountain Lodge

Mercure Clear Mountain Lodge 4 stars

TripAdvisor rating 4.0/5 721 reviews

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Hotel extras

  • ALLSafe Certified.

  • Free Parking.

  • Tennis Courts, outdoor pool, Stephanie's Day Spa.

  • Panoramic Views of Lake Samsonvale, The Glasshouse Mountains and beyond.

  • Gourmet On-Site Restaurant and Bar Mandy's Lakeview Bar & Restaurant.

ALLSAFE approved hotel

Hotel location

Mercure Clear Mountain Lodge

564 Clear Mountain Road
4500 CLEAR MOUNTAIN
Australia

GPS:-27.305105, 152.885475

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MANDY'S ON THE MOUNTAIN

Sit inside or on the balcony and indulge in an innovative menu boasting local produce. Enjoy sweeping day and night views over the Glasshouse Mountains, Moreton Bay and islands, in this stunning setting for lunch or dinner.

Our accommodation(s)

All rooms beautifully appointed. Choose from the different categories available. A Standard Room, with 1 Queen and 1 King Single Bed views ranging from the Native Australian Bush and gorgeous Lake Sampsonvale, a Superior Room with 2 x Queen Size beds, views ranging from the Glasshouse Mountains, Lake Sampsonvale, the Brisbane City lights and the Morton Bay Islands or a Privilege room with rain shower head as well as other additional benefits.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  721 reviews

My money isn’t good enough apparently

TripAdvisor rating 1.0/5

Olivgord Couples - TripAdvisor review

The view was nice but being on top of a mountain comes with certain drawbacks. Apparently staying at this hotel and not being a part of a wedding held here, means that you aren’t really considered as a patron. The website advertising this establishment clearly states there is on site guest parking however as soon as a wedding rolls in any other paying guests privileges go out the window. I hope you packed your hiking boots because now you too can enjoy the trek that you’ll have to make from your car parked halfway down the mountain in the only available spot. Don’t get me wrong I’m all for a wedding however, if you aren’t able to accomodate the other guests then simply advise at the time of an inquiry into your property. Onto the room itself: “Privilege room with filtered lake views overlooking the on-site market garden”. I’ve seen old oil filters that are easier to see through than the forest between this property and the nearby lake. The market garden doesn’t look like it’s seen any attention since the hotel was built, with what is supposed to be a scarecrow, resembling a former manager or disgruntled staff member tied to a pole beside it. I was tempted to call the authorities. Inside the room: “Gorgeous, newly renovated bathroom”. Just a shame that it hasn’t been cleaned since it was renovated and the plumbers must’ve taken a day off when it came to the hot water system. I was able to boil the jug, have a cup of tea and read a novel before the water got warm and then after about 10 seconds of warm water someone, somewhere must’ve flushed a toilet and it was cold again. What I believed to be creepy crawlies heading into the shower for a drink turned out to be black mould on the silicone. I’m glad the paper thin walls and the constant droning hum from the air conditioner, which look like it was installed by a grade 9 work experience kid, made for such a relaxed sleep. But don’t you dare lie down in the bed because you’ll be sure to fall of the side. The mattress is the same one that Ghandi used when he wanted something more aggressive than the bed of nails. No matter how many padded mattress protectors you put on, it’s still an old rubbish mattress. Good thing another wedding came through on the second night so we could again be cast aside as paying guests. Save the time and effort of making your way up the road to this place unless you’re deadset keen on the view from only very specific rooms I can’t see any other reason to visit this place.

Nice view Horrible pillows

TripAdvisor rating 3.0/5

ChilenaRica Couples - TripAdvisor review

Over all the lodge is nice, beautiful view but a shame about the pillows. Had a horrible night trying to sleep and ended up with a sore neck the next morning. I suggest you bring your own pillows if you want to have a restful sleep. They do need to update the doonas as (in pic) found stains was was s total turnoff. If I would’ve know I would have checked the evening prior to request a clean one. I purchased my stay off Groupon, so received a choice of wine on arrival which was nice. Was also disappointed to wake up to our next door neighbour smoking, not something we enjoyed first thing in the morning. Maybe they should look into have smokers designated rooms. As we came as a couple they only had 1 little tube of shampoo/ body gel/ conditioner & body lotion. Definitely not enough for 2 people. The buffet breakfast was included and nothing negative to say, all fresh fruit and the hot items just made, and to enjoy it with an amazing view was fantastic. A shout out to Sarah in the restaurant, very friendly 😀

2 of the stars are for the views

TripAdvisor rating 3.0/5

Brynkats Families - TripAdvisor review

Stayed over the weekend in the 2 bedroom apartment, great facilities, restaurant and stunning view. The rooms are quite dated, and pretty old TVs, the pressure in the shower was terrible, and trickled out of the shower head. Shower is no good if you are taller than 5’ 10”. Not bad, but not great. The great views added a star.

OK But far from Good

TripAdvisor rating 2.0/5

AV8R88 Families - TripAdvisor review

Stayed for 3 nights whilst visiting BNE and due to school holidays and events a lot of hotels in the CBD were booked or very expensive so decided to try a tree change and stay in the hills....only 20mins from where we needed to be so gave it a try. You just need to take everything with you because being at the top of Clear Mountain, it is at least 15mins drive on a steep and windy road with wildlife at night to get to any convenience or take-away places. We stayed as a family of 4 with 2 kids under 8. The rooms were basic but clean and well appointed. The hotel is clearly very dated but bathroom renovations made it a bit more modern on par for a Mercure standard. It was cloudy and rained for 2 of our 3 days so couldn't enjoy the view, but on the last day it was spectacular. Breakfast was reasonable and well appointed however by far the biggest letdown was the restaurant. We decided to try it for dinner one night and prices were very expensive - fairly typical for a hotel for example, a main lasagna was $28, a risotto $32 and steak $48. The menu was also very basic with not too many options. Our biggest surprise came when we got our meals - they were TINY, much smaller than an entrée serve. The lasagna could have fit on a teacup plate, and the risotto was literally one ladle spread over a large plate, definitely not adult size meals and left us very unsatisfied and hungry. We complained to the waitress and she agreed with us, telling us she has not bought her family there for this reason, and this is a common complaint form guests. She explained the menu is designed to get diners to buy more sides to make it a meal, for example the steak was $48 for meat only and if you wanted chips of veg you have to buy them separately! Wow I could understand this for a fine dining experience, but this is far from fine dining. Overall, would not stay again however if your looking for a place with great views and OK rooms then probably worth visiting at least once - just bring all your supplies with you and avoid the restaurant for dinner!

Hi, thanks for your feedback and I'm sorry that thought the meals were small, this is one of the very few remarks I have seen regarding the meal size. Both the risotto and lasagna are portioned (risotto 180gm rice only, & lasagna 220gm) plus. The comments from one of our team regarding the side dishes was somewhat incorrect, this is the first time we have had a range of sides but its not because of the portion sizes, its to boost revenue. The cost of food produce has gone through the roof over the past 3 or 4 months and rather than increase menu prices we are trying to off-set the high cost of goods with addition good yielding revenue. Although the chef is confident the portion sizes are correct due to your feedback he is going to revisit the portion sizes and menu selection. Thank you.

Clear Mountain Lodge BNE

TripAdvisor rating 4.0/5

rexc538 Families - TripAdvisor review

From our point of view - we really enjoyed the tranquility and relaxed atmosphere of the hotel complex and the very friendly and amazing staff. As far as Mobility access for our aged parents - who needed walkers to move around - the mobility access WAS NOT VERY GOOD. So we would not recommend this hotel for mobility impaired persons who require flat access and easy ramps.

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