Dear Valued Guest, Thank you very much for your wonderful review and for choosing Pullman Jakarta Central Park as your first choice whenever you are in Jakarta. We are truly delighted to know that you enjoyed the combination of luxury, comfort, our facilities, and the attentive service provided by our team. Your kind words mean a great deal to us, especially knowing that our efforts helped make your stay relaxing and enjoyable. We are also grateful for your continued loyalty as an ALL Accor Platinum member. Your recognition and trust are highly appreciated, and we are pleased to know that Pullman Jakarta Central Park continues to feel like your home away from home. We will be sure to share your special appreciation with Mr. Slyvain, Lydia, Vicka, Diana, Michi, Elisa, Novi, Liani, Chef Iwan, Chef Maryoto, Ilham, Virgil, Eko, and the entire team. They will certainly be encouraged by your kind words. Thank you once again for your wonderful support. We look forward to welcoming you back for another exceptional stay in Jakarta. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your lovely feedback. We are delighted to know that after a busy day of work, you could return to a room that felt comfortable, fresh, and relaxing. We are especially happy to hear that you enjoyed the bed and our pillows! We are also grateful for your special mention of Endang from our breakfast team. We will certainly share your kind words with her as a wonderful recognition of her warm service. It was a pleasure having you stay with us, and we hope to welcome you back for another restful stay at Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback about your stay. We truly appreciate that you cared enough to let us know about both the things you enjoyed and the areas where we can do better. Feedback like yours is very valuable to us, as it gives us a clearer understanding of where we need to improve. We’re especially happy to know that you enjoyed the comfort of your room and found our team’s service sincere and attentive. At the same time, we sincerely apologize for the shortcomings you experienced, particularly regarding the corridor smell, pool service, Wi-Fi, and some of our facilities. We will share your comments with the relevant teams so they can be followed up accordingly. Thank you once again for helping us improve. We truly hope to have the pleasure of welcoming you back and providing you with an even better experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your detailed feedback. We are delighted to know that you enjoyed your stay, particularly our convenient location and the warm service from our team. We are especially happy to hear about the thoughtful note from Ahmad from our Housekeeping team. We will certainly share your kind appreciation with him. We also appreciate your feedback regarding the bed comfort and will share this with the relevant team for further improvement. Regarding the room rate, we would like to clarify that ALL Accor member rates are generally more favourable than travel agent rates, although travel agents may occasionally offer special promotions. For ALL membership benefits, bookings made through third-party platforms such as Trip.com are not eligible for Reward points or qualifying nights. To earn these benefits, reservations need to be made through Accor's direct booking channels. Thank you once again for your trust as an ALL Gold member. We look forward to welcoming you back to Pullman Jakarta Central Park. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for sharing your feedback and for highlighting our convenient location and overall experience. We sincerely apologize for the inconvenience caused by the leak in your bathroom and, especially, that the issue was not resolved during your stay despite having been reported. We understand how frustrating this must have been, particularly after returning to the hotel late in the evening. Your feedback has been shared with our Engineering and Housekeeping teams for further follow-up and to ensure similar issues are properly addressed. We truly appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback with us. We are pleased to know that you were satisfied with our service overall and that our team was able to assist you with your early check-in and luggage storage. We truly appreciate your kind words. At the same time, we sincerely apologize for the disturbance you experienced from the neighboring room. We understand how uncomfortable this must have been, especially late at night, and we regret that it affected your comfort and privacy. We have taken note of your suggestion regarding room allocation and earplugs as an additional precaution. We also sincerely apologize if our Front Desk communication was sometimes difficult to hear. We appreciate you sharing this with us, and we will remind our team to communicate more clearly and audibly, ensuring our guests feel comfortable asking for any clarification they may need. Thank you again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back and provide you with an even more comfortable and enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to share your feedback following your family stay with us. We are pleased to know that you enjoyed our convenient location and facilities, especially for your visit to Jakarta Aquarium. We are also glad to see that our team, cleanliness, Wi-Fi, pool, and overall facilities contributed positively to your experience. Your 8/10 rating and kind feedback are greatly appreciated. As we always strive to improve, we also appreciate your ratings regarding the arrival, accommodation, breakfast, and departure experience. Your feedback is valuable to us and will help our team continue enhancing the guest experience. It was a pleasure having you and your family with us, and we hope to have the opportunity to welcome you back to Pullman Jakarta Central Park for an even more enjoyable stay in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your continued loyalty and for choosing to stay with us once again. It is always a pleasure to welcome you back to PJCP, and we truly appreciate your trust in our team as our valued Diamond member. We are delighted to know that you enjoyed the convenient location, and especially that our Executive Lounge team made you feel welcomed through their warm and helpful service. Your kind words will certainly be shared with the team as encouragement to continue creating a comfortable and memorable experience for you. Thank you once again for your continued support and for making Pullman Jakarta Central Park part of your journeys in Jakarta. We look forward to welcoming you back very soon and to making your next stay even more enjoyable. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you so much for your incredibly warm and heartfelt review. It was truly a pleasure to welcome you back, and we are absolutely delighted to know that you had such a memorable stay with us as our valued Diamond member. We are especially happy to hear that you enjoyed your Apartment Suite upgrade and found the room remarkable. More importantly, it means a great deal to us to know that the genuine care and attention from our Executive Lounge and Guest Experience teams made you feel truly recognized and at home. Your kind words about Michi, Liani, Alicia, Elisa, Kiska, Chef Iwan, Endang, Seffo, Pak Camille, Pak Sylvain, and our entire team will certainly be shared with everyone. I am sure they will be very touched to know how much their efforts contributed to your stay. Thank you once again for your continued loyalty, your trust in Pullman Jakarta Central Park, and for taking the time to recognize so many of our colleagues by name. We will certainly be looking forward to welcoming you back again soon and creating another wonderfully memorable stay for you. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to know that you enjoyed our convenient location and were satisfied with the warm and welcoming service from our team. We are especially grateful for your wonderful recognition of Kis from our Bar team. It is lovely to hear that her professionalism, efficiency, and warm smile made a positive impression during your stay. We will certainly share your appreciation with her as encouragement. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable experience. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your kind feedback! We are delighted to know that you enjoyed the friendly service provided by our team. Your appreciation means a lot to us, and we look forward to welcoming you back for another pleasant stay at Pullman Jakarta Central Park. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your wonderful feedback! We are delighted to know that our team could make your birthday celebration even more special and that you had such a memorable experience with us. It is truly heartwarming to hear that Virgil, Naphel, Alice, Michi, and Elisa made a positive impression during your stay. We will be sure to share your kind appreciation with them. We look forward to welcoming you back and creating another memorable experience for you in the future! Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you had an enjoyable stay at Pullman Jakarta Central Park and that you appreciated the warm and attentive service from our Executive Lounge team, as well as the delicious food. It is especially heartwarming to know that Mr. Rully made a positive impression through his genuine kindness, friendliness, and helpfulness. We will be sure to share your kind recognition with him and the team. We also appreciate your feedback regarding the pillow comfort and your preference for the view from room 1226. Your comments are valuable to us as we continuously strive to enhance our guests’ comfort and experience. We look forward to welcoming you back for another memorable stay. Sincerely, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you had such a memorable anniversary celebration at Pullman Jakarta Central Park and that the Suite upgrade made the occasion even more special. We are especially pleased to hear your kind appreciation of Mr. Joshua. We will certainly share your compliments with him as recognition of his warm hospitality and excellent service. It was truly our pleasure to be part of your special celebration, and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that your stay with us was the best among the hotels you visited during your trip. It truly means a lot to our entire team. We are especially happy to know that everything, from your arrival and accommodation to our breakfast, cleanliness, service, and departure, contributed to such a memorable experience. Your kind words for the entire team are sincerely appreciated and will be shared with all of our colleagues. It was a pleasure having you and your partner stay with us, and we hope to welcome you back to Pullman Jakarta Central Park whenever your travels bring you to Jakarta again. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for taking the time to share such a detailed and thoughtful review. We are delighted to know that you had a great stay with us and enjoyed our convenient location, well-maintained facilities, and the variety of dining and leisure options available around the hotel. We are especially pleased to hear that you enjoyed our breakfast selection, from local specialties and fresh produce to freshly squeezed juices, coconut juice, and Indonesian herbal teas. We are also happy that our gym and spa facilities added to your overall experience. Your kind recognition of our entire team, especially our Housekeeping colleagues, means a great deal to us. We are proud to know that their dedication, friendliness, and attention to detail contributed to your stay. Thank you once again for your warm recommendation and for recognizing the efforts of our team. We look forward to welcoming you back to Pullman Jakarta Central Park for another wonderful stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your wonderful feedback and for your continued trust in Pullman Jakarta Central Park. We are delighted to hear that everything was great during your stay and that we continue to be a place you can rely on for memorable family stays. It is always a pleasure to welcome you and your family, and we truly appreciate your kind recommendation. We look forward to welcoming you back again soon! Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our convenient location with easy access to the mall, as well as our wide variety of breakfast options. We are especially pleased to hear your kind appreciation of Fadhel and Wulan from our Reception team. We will certainly share your compliments with them as recognition of their warm and attentive service. It was a pleasure to welcome you and your family, and we look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager

Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to know that you had a comfortable stay and, most importantly, felt well taken care of by our team during your departure. Your kind appreciation means a great deal to us, and we are happy that our team was able to make your stay a pleasant one. We look forward to welcoming you back to Pullman Jakarta Central Park on your next visit. Warm regards, Diana Afriza Asst. Guest Experience Manager