ibis budget Bordeaux Airport 2 stars

Customer review rating (ALL Rating) 4.2/5 1,530 reviews

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2 Avenue Charles Lindbergh, 33700 MERIGNAC, France

Description

Hotel extras

  • A 12-minute walk from Bordeaux-Mérignac terminal

  • Access by TRAM to the center of Bordeaux or the airport

  • 24-hour light catering

  • Free and enclosed car park

  • Wooded terraces

Our accommodation(s)

Hotel location

ibis budget Bordeaux Airport

2 Avenue Charles Lindbergh
33700 MERIGNAC
France

GPS:44.835208, -0.691628

Telephone
Fax +33 5 56 97 56 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,530 reviews

TripAdvisor Rating  3.7/5  989 reviews

Customer review rating 4.0/5

Jean F. F. Couples - Confirmed reviews ALL

HOTEL TRES CORRECT

Yanira, the unprofessional

TripAdvisor rating 1.0/5

david b TripAdvisor review

At the ibis airport Burdeux The receptionist working 2 of January at 21.00pm. That she said that her name is Yanira.( that's what she said) we booked a room for my wife, my dog and 2 children after drive 10 hours. She told me that i have to pay for another extra room for the kids, and leave them on separate room. one of them 11 year old and the other one just 5 what sleep on the same bed than me and the otherone on the extra bed. How you gone leave 2 kids of 11 and 5 in a separate room? Where are you coming from? . We never had an issue before booking the rooms on that way, and we trvel a lot using always ibis and always was a good experience. She refused to do the checking making us try to find another ibis. When we arrived to the other ibis the receptionist told us that the policy of the company let us stay in the same room with the kids until 12 year old . Yamira if that's her real name it's rude has very bad manners and start to speak in French with another French costumers about us....what an unprofessional receptionist. Please give her an induction of the politics of the company and costumer service or change that for someone with the proper experience to deal with a family, tomorrow we got another 8hours travel. We just were needed to eat something and rest.

Dear Sir, After review, your reservation was for a room limited to a maximum of three guests, whereas your party consisted of two adults, two children, and a pet. This occupancy did not comply with the room’s maximum capacity. In accordance with safety regulations and hotel standards, our receptionist therefore предложed a second room, so that each parent could stay with one child. At no time was it suggested that minor children be left alone in a room. While we understand the fatigue associated with long travel, we must also state that threats or abusive language toward our staff cannot be tolerated. Our team member reported having been subjected to inappropriate remarks, which we take very seriously. Ibis policy allows children under the age of 12 to stay with their parents within the limits of the room’s maximum capacity, a condition that was not met in this case. We therefore consider that the decision taken by the hotel was fully in line with our procedures and safety requirements. Sincerely, Sébastien, General Manager

Customer review rating 5.0/5

Susan M. Couples - Confirmed reviews ALL

Highly recommended for an inexpensive, overnight stay.

Thank you for your feedback. Glad our ibis budget provided a clean and convenient stay with great value for money. Matthias – Réceptionniste

Customer review rating 4.0/5

Philippe G. Families - Confirmed reviews ALL

good sleep

Glad you noticed. Just 800 m from the airport, only one tram stop away — perfect for catching a flight without stress. Matthias Receptionist – ibis budget Mérignac Airport

Customer review rating 4.5/5

Katarina B. Business - Confirmed reviews ALL

Friendly staff and cleaned well, had a lovely stay. (a bit of hand soap would be helpful)

Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay and appreciated our friendly staff and cleanliness. Regarding the hand soap, please note that our reception is open 24/7 and can assist you immediately with any small requests such as this. We look forward to welcoming you again! Best regards, Matthias Receptionist – ibis budget Mérignac Airport

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Other web-users rate our hotel

  • 1,638 reviews 9.7/10 Location
  • 1,677 reviews 4.3/10 Room
  • 1,117 reviews 8.9/10 Service
  • 10 reviews 3.8/10 WiFi
  • 1,030 reviews 3.2/10 Comfort
  • 556 reviews 5/10 Cleanliness
  • 505 reviews 8.4/10 Breakfast
  • 227 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.