Novotel Bordeaux Merignac 4 stars

Customer review rating (ALL Rating) 4.0/5 1,044 reviews

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80 Avenue J F Kennedy, 33700 MERIGNAC, France

Description

Hotel extras

  • Swimming pool open from May 1, 2026 to October 4, 2026

  • Green Key certificate

  • Family Rooms

  • A sun terrace to enjoy a drink or a meal in a relaxed atmosphere

  • Tram F in front of the hotel. Direct line to the airport and train station.

Our accommodation(s)

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Hotel location

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700 MERIGNAC
France

GPS:44.835682, -0.683078

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HIPPOPOTAMUS

THE FRENCH STEAK HOUSE. Unique know-how. Since 1968, we have been cultivating our know-how in meat to offer you the best beef, quality pieces of character that are always tender and have a unique taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,044 reviews

TripAdvisor Rating  3.1/5  19 reviews

Customer review rating 4.0/5

Adrien C. Business - Confirmed reviews ALL

My reservation wasn’t recognised when I arrived but the staff sorted out a room

Dear Adrien, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Bordeaux Mérignac. We are pleased to read that you had a good stay and that you particularly appreciated the cleanliness of the hotel, the comfort of your room, the value for money, and our commitment to sustainability. Your positive ratings regarding our team, Wi-Fi, breakfast selection, and check-out experience are also truly appreciated. However, we sincerely apologise for the inconvenience you experienced upon arrival when your reservation was not initially recognised. While we are glad that our team was able to promptly arrange a room for you, we fully understand that this may have affected your check-in experience. Please rest assured that we take this matter seriously and will continue to work on preventing such situations in the future. We would also like to thank you for your loyalty as an ALL – Silver member. Your trust and your willingness to recommend both Novotel and our loyalty programme mean a great deal to us. We hope to have the pleasure of welcoming you back soon, whether for another business trip or a leisure stay. Kind regards, Clara - Room Divison Manager

Customer review rating 2.0/5

Antoine G. Business - Confirmed reviews ALL

The room was too cold and I couldn't get the temperature up. The bathroom was very old. The room needs a refresh. Staff was friendly. Hotel is quiet but getting old.

Cher Antoine, Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour professionnel parmi nous. Nous sommes sincèrement désolés pour l’inconfort rencontré dans votre chambre, notamment concernant la température et l’état de la salle de bain. Vos remarques sur le besoin de rafraîchissement de l’établissement ont bien été prises en compte. Nous regrettons également que certains aspects tels que le confort de la chambre, la propreté, le petit-déjeuner et le wifi n’aient pas été à la hauteur de vos attentes. Ces points font l’objet d’une attention particulière de notre part afin d’améliorer l’expérience globale de nos clients. Nous sommes toutefois ravis que vous ayez apprécié le calme de l’hôtel ainsi que la qualité de l’accueil et la disponibilité de notre équipe, qui reste un élément essentiel de notre engagement au quotidien. En espérant avoir l’opportunité de vous accueillir à nouveau afin de vous offrir une expérience plus conforme à vos attentes et à nos standards. Bien cordialement, Clara - Responsable Hébergement

Customer review rating 0.5/5

Alan M. Families - Confirmed reviews ALL

Toilet smelled strongly of stale urine and was dirty. plastic underbid sheet made for sweaty night. Entire hotel appeared grubby, needed deep clean and total rehab. Easily the worst Accor hotel we've ever stayed in. Even though All Accor loyalty booking site stated price from Euros 86, charged over Euros 200 at reception for B&B.

Dear Alain, Thank you for taking the time to share your detailed feedback. I am sincerely sorry to read that your stay did not meet your expectations nor the standards of the Accor group. The issues you reported, particularly regarding cleanliness, are unacceptable. As Room Divison Manager, I have immediately implemented corrective actions with the relevant teams, including reinforced room inspections and a strict reminder of our quality procedures. Your comments regarding the welcome, catering services and pricing have also been shared with hotel management for further review. In order to discuss your experience more personally and to offer you a commercial gesture as compensation, I kindly invite you to contact me directly at the following email address: h0… I remain at your disposal and hope to have the opportunity to regain your trust on a future stay. Kind regards, Clara - Room Divison Manager

Customer review rating 4.5/5

Sibylle D. /. Families - Confirmed reviews ALL

Super!

Chère Sybille, Chère Madame D., Nous vous remercions sincèrement d’avoir pris le temps de partager votre retour si positif à la suite de votre séjour parmi nous. Nous sommes ravis de lire que vous avez passé un séjour agréable en famille et que l’ensemble de nos services — de l’accueil au départ, en passant par le confort de l’hébergement, la propreté, le petit-déjeuner et la qualité de notre équipe — aient répondu à vos attentes. Nous sommes également heureux que vous ayez apprécié nos engagements en matière de développement durable ainsi que votre expérience au restaurant Hippopotamus et nos services additionnels, notamment le room service et l’espace fitness. Votre recommandation et vos excellentes notes sont une véritable source de motivation pour nos équipes. Ce sera un plaisir de vous accueillir de nouveau lors d’un prochain séjour. Bien cordialement, Clara - Responsable Hébergement

Customer review rating 3.5/5

Fred E. B. Business - Confirmed reviews ALL

My stay was ok, for European standard this average standard compared to price.

Dear Fred, Thank you for taking the time to share your experience following your stay at Novotel Bordeaux Merignac hotel. We are pleased to hear that our location suited your visit to Dassault and that you appreciated the quality of the Wi-Fi as well as the breakfast. We also take good note of your comments regarding the reception and the perceived value for money. Even if our team fully covers its duties, we understand that the level of experience you felt may influence your overall impression. Please rest assured that your feedback will be shared with our teams to further strengthen the quality of our welcome and guest support. Regarding the accommodation, your remark about it feeling “cleanish, oldish” is valuable and helps us better identify areas for improvement and modernization. Thank you as well for highlighting the positive aspects of your stay and for recommending our hotel. We hope to have the pleasure of welcoming you again and offering an experience even more aligned with your expectations. Kind regards, Clara - Room Divison Manager

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Other web-users rate our hotel

  • 286 reviews 9.2/10 Location
  • 629 reviews 5.1/10 Room
  • 506 reviews 8.3/10 Service
  • 11 reviews 1.7/10 WiFi
  • 217 reviews 8.3/10 Breakfast
  • 200 reviews 5/10 Cleanliness
  • 161 reviews 5/10 Vibe

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