Novotel Bordeaux Merignac 4 stars

Customer review rating (ALL Rating) 4.0/5 1,183 reviews

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Description

Hotel extras

  • Swimming pool open from May 5, 2026 to October 4, 2026

  • Green Key certificate

  • Family Rooms

  • A sun terrace to enjoy a drink or a meal in a relaxed atmosphere

  • Tram F in front of the hotel. Direct line to the airport and train station.

Our accommodation(s)

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Room 1

Hotel location

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700 MERIGNAC
France

GPS:44.835682, -0.683078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HIPPOPOTAMUS

THE FRENCH STEAK HOUSE. Unique know-how. Since 1968, we have been cultivating our know-how in meat to offer you the best beef, quality pieces of character that are always tender and have a unique taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,183 reviews

Customer review rating 4.5/5

Gregory T. Business - Confirmed reviews ALL

Cher Gregory T., Nous vous remercions pour vos commentaires élogieux. Il est toujours gratifiant de savoir que notre service a répondu à vos attentes. Votre satisfaction est notre priorité et nous espérons vous accueillir de nouveau très bientôt. Cordialement, Thomy - Superviseur Réception Novotel Bordeaux Merignac

Customer review rating 3.0/5

David C. Families - Confirmed reviews ALL

Dear David C., Thank you for taking the time to share your feedback despite these exceptional circumstances. We are truly sorry that your stay was interrupted by an incident that was entirely beyond our control. That said, we were surprised by your comment regarding our requests for reviews. We never pressure or insist that our guests leave feedback. It is possible that you received an automatic email from the booking platform you used, which unfortunately is outside of our control. We hope you made it home safely, and we thank you again for taking the time to share your experience. Best regards, Thomy - Front Office Manager Novotel Bordeaux Mérignac

Customer review rating 2.0/5

Gaspard P. Business - Confirmed reviews ALL

Dear Gaspard P., We are surprised to read your comment. During your stay, you could have informed our reception team about the air conditioning issue. We would have been happy to look into it immediately and find a suitable solution to make your stay as comfortable and enjoyable as possible. Guest satisfaction is very important to us, and our team is always available to assist with any concerns during a stay. We hope to have the opportunity to welcome you again and provide you with a better experience. Best regards, Thomy - Front Office Manager Novotel Bordeaux Merignac

Customer review rating 4.5/5

Jane H. Couples - Confirmed reviews ALL

Dear Jane H., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed your time with us. Your suggestion for hand rails in the shower is valuable, and we will certainly take it into consideration as we strive to enhance guest experiences. Best regards, Thomy - Front Office Manager Novotel Bordeaux Mérignac

Customer review rating 2.5/5

Elizabeth H. Couples - Confirmed reviews ALL

Dear Elizabeth H., Thank you for taking the time to share your feedback with us. We fully understand how important it was for you to have a suitable room for your husband after his hospital discharge, and we are sorry that your experience did not fully meet your expectations during this difficult time. Your reservation was made at the last minute, and unfortunately, our ground floor rooms had already been fully allocated. As a result, our options were very limited when trying to accommodate your request. We nevertheless understand your concerns and regret that the alternative room shown to you was not better suited to your husband’s mobility needs. We are also sorry to hear that you did not feel the level of care and sympathy you expected from our team. This is not the impression we wish to give our guests, and we will share your comments with our staff to continue improving our service. We are pleased that you enjoyed our breakfast, outdoor pool, restaurant, and the convenient tram connection nearby. We hope to have the opportunity to welcome you again in the future and provide you with a more comfortable stay. Sincerely, Thomy - Front Office Manager Novotel Bordeaux Mérignac

Other web-users rate our hotel

  • 347 reviews 9.1/10 Location
  • 740 reviews 5.1/10 Room
  • 618 reviews 8.1/10 Service
  • 12 reviews 1.4/10 WiFi
  • 379 reviews 5/10 Comfort
  • 252 reviews 8.9/10 Breakfast
  • 231 reviews 5.1/10 Cleanliness
  • 169 reviews 5.4/10 Vibe

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