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Novotel Bordeaux Merignac Hotel 4 stars

Customer review rating 4.0/5 5,135 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Bordeaux Merignac
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+ 15 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • Large wooded park and games for the whole family

  • 7 Meeting rooms for up to 90 guests

  • Fitness room and heated outdoor pool from April to October

  • Nearby: Arcachon, Dune du Pilat, vineyards, La Cité du Vin

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Electric car recharging units
  • Dry cleaning / Ironing Paying
  • Boutique Gourmande
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Boules/petanque
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700 merignac
france

Tel: +33557531330

Fax: (+33)5/56559964

Check-in from 15h00

Check out up to 11h00

  • TBC :  Liane 1 Martyrs de la libération

  • TBC :  LIGNE A

  • By plane

    BORDEAUX MERIGNAC At 2km / 1.24 miles - Shuttle free

  • By car

    A630 11A CENTRE HOTELIER At 1km / 0.63 miles

  • By car

    A630 N°11-CHEMIN LONG At 1km / 0.63 miles

  • By train

    GARE ST JEAN At 15km / 9.32 miles

GPS :44.835682, -0.683078

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces, ideal for all of your requirements. With free WIFI, minibar, tea and coffee making facilities and safe. Enjoy the calm of perfectly soundproofed rooms, 2 minutes from Bordeaux Mérignac airport. All rooms at Novotel Bordeaux Airport are 25m².

Classic room - 1 double bed and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic room - 1 double bed and 1 sofa bed 2 children

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 large bed or twin beds (upon request) and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

TRIBE offer: 2 adjacent rooms

  • Max. number of persons: 4

Our restaurants and bars

La Cabane Mérignac

Type of cuisine: French

If the restaurant is closed, a selection of takeout options will be served by our team 24/7.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 136

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bordeaux Merignac

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

5,135 reviews

tripadvisor

TripAdvisor Rating 3.5/5

740 reviews

Good stay with a very warm reception.

Customer review rating 4.0/5

Bruno G. Couples - 25/05/2021 Confirmed reviews ALL

All went very well and staff is very nice.

Good afternoon M. G., Thank you for taking the time to leave your comments regarding your stay at Novotel Bordeaux Mérignac. We are delighted to read that you had a great time in our establishment. Also, we will not fail to share your congratulations to all of our employees and more particularly to our teams present at the reception. We hope to have the privilege to welcome you again during your next visit at Mérignac and wish you an excellent day. Best regards Coralie Accommodation manager assistant

aging hotel

Customer review rating 1.5/5

J. Business - 21/05/2021 Confirmed reviews ALL

Aging Novotel, my bath room was really dirty (bathroom mold over the shower). If you are vegetarian, forget, no veggie diner, no milk or meat alternative for breakfast. Very desappointing

Good afternoon Ms. J., Thank you for taking the time to publish your comments regarding your stay at Novotel Bordeaux Mérignac. We are sorry to read that you were disappointed with our hotel and send you our sincere apologies. Indeed, our hotel is quite run down and we are aware of the many works to be done. Regarding our catering offer, we reopened our restaurant on wednesday for customers staying at the hotel. We are still in the process of modifying our menu and will be offering a larger offer soon. We hope to receive you again for a future stay in order to regain your confidence and wish you an excellent day. Best regards. Coralie Accommodation manager assistant
Customer review rating 4.0/5

Anonymous Families - 16/05/2021 Confirmed reviews ALL

Fine stay. Room nice and comfortable.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Merignac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allison Davies Hospitality Manager

well located good price but too warm in the room

Customer review rating 3.5/5

Rudy G. Business - 27/04/2021 Confirmed reviews ALL

too warm in the room and no possibility to put the air con.

Good afternoon M. G., Thank you for taking the time to share your impressions concerning your stay at Novotel Bordeaux Mérignac. We are delighted to see that you have appreciated the geographical location of our hotel as well as the sympathy of our employees. Regarding the temperature of the room, we are indeed encountering some adjustment issues at the moment since our air conditioning is always activated in winter mode. This should be solved within a few days as the weather turns summer. We hope to have the privilege to welcome you again and wish you a nice day. Best regards, Coralie Accommodation manager assistant.

Good

Customer review rating 4.0/5

Fay B. Solo - 02/04/2021 Confirmed reviews ALL

Fantastic very friendly receptionist

Good morning M. B., We would like to thank you for your comments regarding your stay at Novotel Bordeaux Mérignac. It is always a pleasure to receive positive feedback. Also, we will share your comments with our team and more especially with our receptionists. They will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again during your next trip to Bordeaux. We wish you a nice day. Sincerely, Coralie Accommodation manager assistant

Very friendly staff in an aged hotel

Customer review rating 4.0/5

Dirk Families - 01/04/2021 Confirmed reviews ALL

The staff was really super friendly, from check-in to breakfast and checkout.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Merignac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allison Davies Hospitality Manager

good stay despite of covid

Customer review rating 4.5/5

W. Business - 21/01/2021 Confirmed reviews ALL

not very large choice for breakfast, and difficulties to have the time of dinner, but very sympathetic team

Disappointing

Customer review rating 1.5/5

Magali W. Solo - 08/01/2021 Confirmed reviews ALL

Hotel feels old (not renovated for a while) for a 4* hotel. The room is outdated (carpet, furniture, overall look and feel). No airport shuttle “due to covid”. I do not see the correlation at all cf. Public transportation running Last but not least: my water bottle in my room fridge had been open and was partially empty. A very poor stay.

Not a 4 stars hotel at all

Customer review rating 1.5/5

Pablo N. Families - 21/12/2020 Confirmed reviews ALL

The hotel room was not what we expected for Novotel 4*. Equipment and furniture was old and worn, specially the bathroom. Bed was uncomfortable, again old type. COVID19 breakfast was poor, barely a picnic bag, and still at normal price. Only the professionalism and kindness of your staff keep the level we were expecting.

My stay at Novotel Mérignac

TripAdvisor rating 5.0/5

benny b 04/11/2020 TripAdvisor review

I was very satisfied with the stay at Novotel Mérignac, considering the new lockdown regulations of the French government. Service was limited to a basic level, despite of this the staff did their outmost to make the best of my stay. The number of staff was downsized to 1, he had to take care of everything, which is not that obvious. But both the guy at the check-in and the young guy who had to take care of me for breakfast and check-out did a great job. So I would like to thank both of them, especially the young guy in the morning who gave me something extra for breakfast. I will certainly book this hotel again in the future!

Thank you very much for your comments following your stay in our hotel Novotel Bordeaux Merignac. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service. We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

close to airport and cosy

TripAdvisor rating 3.0/5

Luca M Business - 13/07/2020 TripAdvisor review

nice and confortable hotel. staff is kind and they provide shuttle service to/from airport. rooms are not renewed, they are a bit tired and carpet was not clean. bathroom was quite old but clean. I had a problem with the shower they fixed quickly. The overall stay was fine.

Thank you for taking the time to give us a feedback regarding your stay in our hotel Novotel Bordeaux Merignac. We are pleased to read that our team helped you have a good time with us. And we will be happy to see you again soon. Kind regards, Mickael - Community Manager

One night stop in Novotel Mérignac

TripAdvisor rating 2.0/5

yannick d 30/06/2020 TripAdvisor review

Rather dissapointed by the overall conditions of this hotel. This hotel looks very old without any revamping and modernization for years. Especially carpets with many stains everywhere (corridors, bedrooms). I feel it pitty for Accor image (which I usually highly appreciate). However service was goog and Covid safety measures properly applied.

We would like to thank you for taking time to give us a feedback regarding your stay in our hotel Novotel Bordeaux Merignac. We are pleased to read that our team service met your expectations. However, we do understand your comment about the carpets. Some refurbishment were due but the health crisis prevented us and it will be planned in the nearest future. We truly hope to see you again and make you discover our new spaces soon. Kind regards, Mickael - Community Manager

a great place to stay

TripAdvisor rating 5.0/5

ganucheau Couples - 20/10/2019 TripAdvisor review

When we have a morning flight from Bordeaux we always stay the night before at this hotel. The staff are charming and friendly, the hotel is conveniently situated for the airport and the food in the restaurant is excellent.

Thank you very much for your great review regarding your stay in our hotel. We are very pleased to read that you had a great time with us ! We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

I have stayed at this hotel previously and probably won't stay there again

TripAdvisor rating 3.0/5

Mike A Couples - 14/09/2019 TripAdvisor review

Service at this hotel has definitely declined since the time I stayed earlier in the year. The focus is on business travellers and everything is geared toward that aim. As a result everything is a little hurried and impersonal. As an Accor Gold member I receive a welcome drink from the hotel. Travelling as a couple every other Accor hotel that I stay in offers drinks to both people on the booking. Not this one! One drink between two people. How do you choose. A double room booked for two people, but only one bottle of water to share. You definitely get the feeling that the hotel is run by the accountants. Service at the bar here is terrible. The barman was away from the bar during the busy early evening (6.30pm) service period (apparently making a phone call) resulting in six people waiting at the bar for fifteen minutes for service. Eventually the lady receptionist attempted to serve everyone. As a Gold level Accor member my wife and I were made to feel anything but welcome. Doubt we will stay again.

Thank you very much for taking the time to give us a feedback regarding your stay in our hotel. However, we are sorry to read that your time with us did not attend your expectations. Regarding the Welcome Drinks, as we apply the Accor standards, please do not hesitate to contact the head office to explain your point of view; please note that we do understand your disappointment. Furthermore, regarding the bar service, be sure that we will make sure that everything will be ok for your next stay. Our priority is your satisfaction ! We are therefore looking forward to welcoming you again soon. Kind regards, Mickael

Good hotel - awful food

TripAdvisor rating 4.0/5

Arnaud R Family - 03/09/2019 TripAdvisor review

staff/rooms/cleanliness - all were fine and we enjoyed our stay overall, especially being so close to the airport however, the food quality was far below par and could only demonstrate the cooks' complete lack of professionalism/care (unedible crust of cheese left in burger - etc...) we had traveled to the same hotel outbound and this trip only confirmed our initial opinion

First of all, we would like to thank you for taking time to give us a feedback regarding your stay in our hotel. We are pleased to read that you had a generally good stay with us. Regarding the restaurant, we are sorry to read that the food did not attend your exceptations. We inform you that our concept will be completely changed, and we will be able to offer you a brand new menu very soon. Hopefully, we will have the pleasure to see you again very soon, and show you that you can have a great time with us. Kind regards, Mickael

Lack of staff to answer phone requesting transfer from airport to hotel, eventually got on city bus and walkedt

TripAdvisor rating 2.0/5

joycerichardteale Family - 09/07/2019 TripAdvisor review

Rang the hotel at least 7 or 8 times. The number rang out, but no one answered. A number of other families were waiting for the hotel transfer. This is from 9pm till 9.30pm. We had specially stated our arrival time on the booking. We eventually got on the local Bordeaux bus and walked to the hotel.

We thank you for taking the time to make a comment after your stay at our hotel. We are obviously sorry to read that the service did not meet your expectations. Having only one person in reception that evening, with a rush, it was complicated to manage the answers on the phone. Nevertheless, you should not have suffered from this problem. Please accept our sincere apologies. We hope to see you again soon. Best regards, Mickael

Novotel Bodeaux Aeroport

TripAdvisor rating 3.0/5

shazzle50 Couples - 21/06/2019 TripAdvisor review

Very little english, if any, spoken at reception. Found the front desk arrogant and not interested in helping, especially as we had two large suitcases and no clear directions to elevator which is quite a distance from reception. No toiletries in room and paper cups for coffee making - not eco friendly as was coated. Staff in restaurant and bar were completely different. Still no english but what a different attitude. We are Accor members and expect better or is it that Australian standards are higher.

We thank you for taking the time to give us feedback after your stay in our hotel. We are sorry to read that the service did not live up to your expectations. Please be sure that this is not our habit and we offer our sincerest apologies. For your next stay, in case of problems, please do not hesitate to contact our team available 24/24. We hope to see you again soon. Best regards, Mickael

Great location for Cycle Touring

TripAdvisor rating 4.0/5

mikefA1705SL Couples - 15/06/2019 TripAdvisor review

We used this hotel as a start and finish for our cycle tour. The staff were very helpful collecting us and our bike luggage from the airport and storing our bike boxes for 5 days until our return the following weekend.

Thank you very much for your feedback regarding your stay in our hotel. We are pleased to read that you had a good time with us, and that you enjoyed your tour in our beautiful area. We are looking forward to welcoming you again soon. Kind regards, Mickael

Disappointing staff attitude

TripAdvisor rating 2.0/5

Sue_Ac_10 Solo travel - 05/01/2019 TripAdvisor review

This is the fourth time I have stayed here, and it may well be my last. I was allocated the wrong room to start with, but this was rectified quite quickly. Minutes before dinner, the restaurant was still all in darkness, and it was difficult to find someone to serve a pre-dinner drink. Staff indifference was most pronounced at breakfast. When I arrived, there was nobody around to tell me how the breakfast worked. So I had to work it out for myself, and when the sole person on duty emerged from the kitchen, she was not in the least interested in the customers and promptly walked out of the restaurant. When I was checking out, I spotted her chatting to her colleagues in the office behind reception. I have seldom experienced such indifference. As I say, this was possibly my last visit to this hotel.

Dear guest, On behalf of our hotel, we would like to apologies about this issue. We try to always provide satisfaction and unfortunatly our staff was unable to help that day, which is not acceptable. Please give us another chance and we will make it up to you. Thank you. Sincerely.

A great place to stay

TripAdvisor rating 5.0/5

ganucheau Couples - 12/12/2018 TripAdvisor review

When we are leaving on a morning flight from Bordeaux we always stay here. The staff are charming and efficient, the rooms comfortable and you eat well there. It is also only a 5 minute shuttle trip to the airport.

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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