Novotel Bordeaux Merignac 4 stars

Customer review rating (ALL Rating) 4.0/5 281 reviews

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80 Avenue J F Kennedy, 33700 MERIGNAC, France

Description

Hotel extras

  • Hotel refurbished in 2024

  • Green Key certificate

  • Family Rooms

  • Modular 1,030ft² room, natural daylight - 270ft² "All connect" hybrid room

  • Direct access to Tram A - Fitness ctr & outdoor pool from May to end Sept.

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Hotel location

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700 MERIGNAC
France

GPS:44.835682, -0.683078

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HIPPOPOTAMUS

THE FRENCH STEAK HOUSE. Unique know-how. Since 1968, we have been cultivating our know-how in meat to offer you the best beef, quality pieces of character that are always tender and have a unique taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  281 reviews

TripAdvisor Rating  3.5/5  5 reviews

Le labyrinthe

TripAdvisor rating 3.0/5

Arnaud R TripAdvisor review

Très déçu il faut parcourir un couloir de 50 mètres pour accéder à l’ascenseur. Une odeur de citronnelle dans la chambre et un store qui ne s’ouvre pas car soit disant trop de moustiques ! Un IPN comme mat pour la Tv, un goût particulier pour la deco Et pour finir une bestiole dans les toilettes voir photos

Bonjour Arnaudr407, Nous vous remercions pour votre retour et nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Vos commentaires sont pris très au sérieux et nous allons apporter les correctifs nécessaires. Concernant l’accès à l’ascenseur, nous comprenons que cela ait pu être inconfortable et nous évaluerons la possibilité d’améliorer ce point. L’odeur de citronnelle dans la chambre est destinée à prévenir les moustiques, tout comme le store fermé, mais nous veillerons à trouver une solution plus agréable pour nos clients. En ce qui concerne la décoration et l’aménagement, nous sommes conscients que cela peut ne pas convenir à tous les goûts. Enfin, pour l’incident des toilettes, nous vous présentons nos excuses. Cela ne reflète pas nos standards de propreté, et des mesures supplémentaires seront prises pour éviter que cela ne se reproduise. Nous espérons avoir l’opportunité de regagner votre confiance lors d’un futur séjour. Bien cordialement, Marianne Responsable hébergement

Hotel met my needs as a mobility impaired guest perfectly.

Customer review rating 4.5/5

K C. Solo - Confirmed reviews ALL

I asked for a room near an elevator, with a walk-in shower, and handicapped parking. And assistance with my baggage. That’s exactly what I received. The only reason I did not give a 10 rating was that the heady is turned on my a certain date, and September 24th was not it. A minor inconvenience.

Dear Mrs C., Thank you for your kind feedback! We’re delighted to hear that we were able to meet your requests regarding room location, accessibility features, and baggage assistance. We apologize for the minor inconvenience regarding the heating schedule and appreciate your understanding. We look forward to welcoming you back and hope to earn that 10 on your next visit! Kind regards, Marianne Accommodation manager

Ok stay but see below

Customer review rating 0.5/5

R B. Friends - Confirmed reviews ALL

My iPhone and watch chargers were taken after I checked out. On return to the hotel they were not found

Dear RICHARD B., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Merignac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marianne Responsable hébergement

Soulless branded hotch potch hotel in middle of awful industrial desert

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Awful. No welcome from AI receptionist just is this your first time here. Reception smelt of Hippopotamus steak house opposite who now apparently provide restaurant franchise. Despite requesting ground floor room as had two dogs given second floor room which required the walk of a football pitch to the lift . No mention from the AI receptionist about the rain sodden and twisted luggage trolleys outside which were on uneven ground which now incredibly require a euro although there were a couple of abandoned ones strewn across the car park. When I asked for a room change this was agreed but the two keys I had been given for the second floor room evaporated into one requiring another trip to reception. The empty tuna can discarded outside my ground floor bedroom window summed up the experience.

Dear MARTIN L., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Merignac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marianne Responsable hébergement

good stay

Customer review rating 4.0/5

Chris Families - Confirmed reviews ALL

Hotel was clean staff friendly and good breakast. Room decor seemed a little dated and could benefit from a refresh

Dear CHRIS GRIEVESON, We very much appreciate your comments regarding your stay at the Novotel Bordeaux Merignac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marianne Responsable hébergement

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Other web-users rate our hotel

  • 194 reviews 9.1/10 Location
  • 413 reviews 4.2/10 Room
  • 290 reviews 7.7/10 Service
  • 210 reviews 5.1/10 Comfort
  • 151 reviews 7.1/10 Breakfast
  • 151 reviews 4.8/10 Vibe
  • 117 reviews 4.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.