Novotel Bordeaux Merignac

Novotel Bordeaux Merignac 4 stars

Customer review rating (ALL Rating) 3.4/5 1,636 reviews

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Description

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • Large wooded park and games for the whole family

  • 7 Meeting rooms for up to 90 guests

  • Fitness room and heated outdoor pool from April to October

  • Nearby: Arcachon, Dune du Pilat, vineyards, La Cité du Vin

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700 MERIGNAC
France

Telephone +33 5 57 53 13 30

  • TBC:  LIGNE A

  • By plane

    BORDEAUX MERIGNAC At 2km / 1 miles

  • By car

    A630 11A CENTRE HOTELIER At 1km / 0 miles

  • By car

    A630 N°11-CHEMIN LONG At 1km / 0 miles

  • By train

    GARE ST JEAN At 15km / 9 miles

GPS:44.835682, -0.683078

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Cabane Mérignac

If the restaurant is closed, a selection of takeout options will be served by our team 24/7.

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces, ideal for all of your requirements. With free WIFI, minibar, tea and coffee making facilities and safe. Enjoy the calm of perfectly soundproofed rooms, 2 minutes from Bordeaux Mérignac airport. All rooms at Novotel Bordeaux Airport are 25m².

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,636 reviews

TripAdvisor Rating  2.5/5  9 reviews

Poor

Customer review rating 2.0/5

Colomn Q. Business - Confirmed reviews ALL

Not even a bottle of water in my room. Unfriendly staff. 17euro for breakfast? Is that a joke for a cup of coffee and a croissant? The only thing food was the room was clean. Now moved to a better hotel with a cheaper room rate including breakfast for the next 29 nights

Dear COLOMN Q., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Merignac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our breakfast is a full continental buffet, but please be aware that we do have a "café croissant " formula wich is less expensive for our customers that do not have time or a small appetit. Regarding our staff we are surprised because this is the strong tip of our hotel but we will analyse what happened during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Delphine Front desk manager

Very good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Perfect hotel for transit stop

Dear SUHEIL A., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Merignac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Front desk manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The construction was inconvenient and noisy. Also we had to move rooms because our bathroom flooded from a leak somewhere in the piping.

Dear M.S., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Merignac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine Front desk manager

Good value and comfortable

Customer review rating 4.5/5

Keith Business - Confirmed reviews ALL

A good stay - nice room, thank you for upgrade and soft drinks. Not really inconvenienced by renovation works. I had an early flight so left before breakfast. Staff very friendly

Dear M. G., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Merignac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! Thank you again for sharing your experience, and thank you for your loyalty towards our brand All. Best regards Delphine Front desk Manager

Like staying on an abandonded building site

Customer review rating 1.5/5

Very D. Families - Confirmed reviews ALL

Very disappointing. The hotel was being renovated (we were not aware of this when we booked). The corridors were dusty and covered in plastic sheets. The bar and restaurant were closed. When we asked the receptionist (who was actually very nice) for milk to put in the tea to make in our rooms, she could not find any. Plus, the shower in the bathroom was no more than a trickle of water. Then at 08:30 am the fire alarms went off due to the renovation work. I will certainly not recommend this hotel and will be posting my view on the social networks.

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