Novotel Bordeaux Merignac Hotel 4 stars

Customer review rating 4.0/5 4,352 reviews
Novotel Bordeaux Merignac
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free shuttle from 6am to 11:30pm

  • Brasserie Maison with its new menu based on fresh produce

  • 7 Meeting rooms for up to 90 guests

  • Fitness center and heated outdoor swimming pool

  • In the vicinity: Arcachon, Dune of Pilat, renowned vineyards, Cité du Vin

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Boules/petanque
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Bordeaux Merignac

80 Avenue J F Kennedy
33700
merignac
france

Tel: +33557531330

Fax: (+33)5/56559964

Contact email

Check-in from 15h00

Check out up to 11h00

  • TBC :   Liane 1 Martyrs de la libération

  • TBC :   LIGNE A

  • By plane

    BORDEAUX MERIGNAC At 2km / 1.24 miles - Shuttle free

  • By car

    A630 11A CENTRE HOTELIER At 1km / 0.63 miles

  • By car

    A630 N°11-CHEMIN LONG At 1km / 0.63 miles

  • By train

    GARE ST JEAN At 15km / 9.32 miles

GPS :44.835682, -0.683078

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces, ideal for all of your requirements. With free WIFI, minibar, tea and coffee making facilities and safe. Enjoy the peace of the perfectly soundproofed rooms, 2 minutes from the Bordeaux Mérignac airport. All rooms at the Novotel Bordeaux Aéroport measure 269 sq. ft. (25 m²).

Classic room - 1 double bed and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic room - 1 double bed and 1 sofa bed 2 children

  • Max. number of persons: 4
  • Area: From 25

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 large bed or twin beds (upon request) and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

N CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 136

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bordeaux Merignac

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,352 reviews

tripadvisor

TripAdvisor Rating 3.5/5

691 reviews

Customer review rating 4.0/5

Andy R. Business - 01/02/2020 Confirmed reviews ALL

The staff are great, and so friendly, the room is very good

Dear Mr. R., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Lucie Campet, Chargée de clientèle

very convenient, great staff

Customer review rating 4.0/5

Samantha Families - 29/01/2020 Confirmed reviews ALL

Novotel Bordeaux Airport is a very convenient hotel, offering many services like a free shuttle to the airport or portable cot for infants. Beds are very comfortable, the sofa in our bedroom looked a bit old though. The hotel is clean and the room nice. Only down thing for me was the old stained carpet that you can find everywhere, including the bedrooms. I would definitely stay again in this hotel.

Dear Mrs W., We thank you for your comments, we regret that some services do not live up to your expectations. We have taken note of your opinion, know that renovations are planned during the year. We hope to be able to welcome you again soon. Kind regards Marie-Lucie Campet, Chargée de clientèle

Hotel great, ring the way in through the road repairs not so good at night

Customer review rating 4.0/5

Al.g Business - 26/01/2020 Confirmed reviews ALL

Second stay, food good, room comfortable. Staff perfect

Dear Mr. G., We thank you for taking the time to give us a feedback following your stay in our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Yours sincerely, Marie-Lucie Campet, Chargée de clientèle

we love this hotel

Customer review rating 4.0/5

Lesley A. Couples - 22/01/2020 Confirmed reviews ALL

When we have a morning flight from Bordeaux we always stay here. Lovely staff, spacious rooms and close to the airport.

Dear Lesley A., We very much appreciate your comments regarding your stay at the Novotel Bordeaux Mérignac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Lucie Campet, Chargée de clientèle

Nice stay with a warm welcome

Customer review rating 4.0/5

Chris Couples - 13/01/2020 Confirmed reviews ALL

Once I had found the hotel amidst the roadworks, every was good. Good staff who were friendly and helpful. The breakfast was good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie-Lucie Campet, Chargée de clientèle
Customer review rating 4.0/5

Yvonne C. Families - 31/12/2019 Confirmed reviews ALL

Lovely time at the Novotel Merignac, great space for children , customer service excellent.

Ok

Customer review rating 4.0/5

Na Families - 24/12/2019 Confirmed reviews ALL

The stay was effucient. The rooms reasonable and the staff too

Return to a convenient favourite

Customer review rating 4.0/5

S. A. Solo - 21/12/2019 Confirmed reviews ALL

The Novotel chain is comortable and convenient. This hotel has ample parking.

a great place to stay

Customer review rating 4.0/5

Lesley A. Couples - 08/12/2019 Confirmed reviews ALL

We always stay here if we have a morning flight from Bordeaux. It is well placed and the staff are very pleasant and efficient. This time however we found the dinner to be disappointing.

(Morning) Hotel reception staff and restaurant staff had no courtsy and their behavoiur was very arraogant

Customer review rating 4.0/5

Chris M. Business - 02/12/2019 Confirmed reviews ALL

Long wait at check-in in the absence of staff at reception and no apologies. Worse in the morning, the staff at reception were very rude ( no greetings, no customer friendly attitude ) and worst of all no gratitude ( thanks). Regretfully the worst experience in a NOVOTEL ever. I will not go back and will not recommend this hotel. This hotel will be black-listed in our database.

Convenient and comfortable near airport

Customer review rating 4.0/5

D B. Couples - 02/12/2019 Confirmed reviews ALL

Overall a good stay. Good restaurant beyond expectations. Staff members were efficient but could have used an additional service person in the restaurant/bar. I didn’t like the pillows.

Disappointing

Customer review rating 4.0/5

Anonymous Couples - 30/10/2019 Confirmed reviews ALL

After a long tiring day travelling from the UK and looking forward to a quiet drink in the bar before bed it was disappointing to find that the bar area was still full of other peoples left over glasses and snacks. We had to clear a table to sit at it. We were eventually served by a very stressed barman who was obviously working in the restaurant. We felt we were very much an interruption to what was happening in the restaurant. We understand that the hotel was busy but that is not an excuse for neglecting other guests. Perhaps the hotel should employ more staff during busy times. On the plus side the room was fine and the breakfast was very good.

Sadly nothing like a 4* hotel!

Customer review rating 4.0/5

Susan H. Couples - 25/10/2019 Confirmed reviews ALL

I booked the Novotel at Bordeaux Airport as I presumed, because it was labelled a 4* hotel, it would have 4* facilities and amenities, but I was sadly disappointed. Arrival at reception was good and our visit started with high expectations, sadly this did not last long! On arriving in the room we both wanted a further pillow. I went to reception and asked for two extra pillows and was told to look in the room and I would find them. I went back to the room but couldn't find any extra pillows, so I tried to call reception, but the phone did not work. I returned to reception and said I had tried to call them on the telephone, but was told that the telephone system was not working! When I returned to reception, I was very much treated as if I was either blind or stupid not to be able to see them, a member of housekeeping came with me, reluctantly, to the room and pointed to the empty shelf where she then realised that there were no pillows. She went off and came back with two pillows, but with no apology from anyone, obtaining them had been an unpleasant experience. My booking confirmation stated "a safe in the room and a mini bar". But the safe did not work and when I asked reception for assistance (obviously having to actually go there yet again as the phone didn't work!), I was told that the safes are all out of action! The mini bar tuned out to be a small fridge with one single bottle of water and two very small 'one portion' pots of milk. This is not a mini bar! And one small bottle of water is not sufficient for a double room for two people. Tea and coffee making facilities were appalling. There are no china cups, but two paper cups and a wooden stirrer! In a 4* hotel this is totally unacceptable. And even more so in a time when disposable items should be avoided. A 4* hotel should not only be judged by the amenities available to guests, which were very inadequate, but predominantly by the service and frankly the service I received was barely applicable to a 2* hotel. This is the first time I have been in a Novotel, usually using Mercure, but I am absolutely sure it is also the last time.

a great place to stay

TripAdvisor rating 3.5/5

ganucheau Couples - 20/10/2019 TripAdvisor review

When we have a morning flight from Bordeaux we always stay the night before at this hotel. The staff are charming and friendly, the hotel is conveniently situated for the airport and the food in the restaurant is excellent.

Thank you very much for your great review regarding your stay in our hotel. We are very pleased to read that you had a great time with us ! We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

we love this hotel

Customer review rating 4.0/5

Lesley A. Couples - 18/10/2019 Confirmed reviews ALL

We always stay here if we have a morning flight from Bordeaux. It is very convenient, the staff are exceptionally pleasant and efficient and the food in the restaurant is excellent .It is a great start to a holiday.

Dear LESLEY A., Thank you for your note. It is always nice to hear a nice feedback about our hotel. We thank you so much for your comments and we will carry on to make it better everyday. Thank you Sincerely, Paula MARTINHO Adjointe de direction
Customer review rating 4.0/5

A. Business - 17/10/2019 Confirmed reviews ALL

Normal

Monsieur A., Nous vous remercions d'avoir pris le temps de répondre à notre questionnaire suite à votre séjour au Novotel Bordeaux Aéroport et sommes ravis de lire que tout s'est bien passé. Nous aurons plaisir à vous revoir prochainement parmi nous. Bien cordialement, Paula MARTINHO - Adjointe de direction

We were given en a dirty room with unmade beds.

Customer review rating 4.0/5

Kathleen P. Friends - 08/10/2019 Confirmed reviews ALL

Staff at front desk never apologized for HIV g us a dirty room.

Very good to the prize

Customer review rating 4.0/5

Jannie J. Couples - 05/10/2019 Confirmed reviews ALL

We got a very nice room, beds were good and the breakfast was very good too.

Nice location for work

Customer review rating 4.0/5

Cesar Business - 02/10/2019 Confirmed reviews ALL

Rooms are fair. Other services are good

Good for an overnight if catching a flight out. Close to the airport

Customer review rating 4.0/5

Gary Couples - 01/10/2019 Confirmed reviews ALL

The stay was good except the initial greeting at the reception by a young lady. To be kind, I would say it was "unwelcoming". This quickly changed when a very friendly older lady came to the reception, answered my questions, was very helpful and changed our room she described as "much better room". Otherwise, everything was good.

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