ibis Bordeaux Pessac Route des Vins Hotel 3 stars

The overall hospitality if staff and the way they treat guest. For last three years i have been staying on this property and everytime the experience is better from last time Thank you Ibis Pessac team.

We were moved to this hotel due to the closure of the Ibis Style we booked into. The Ibis Style had informed me that there would be no further charge at the Ibis Passac, but hadn’t told them, which caused embarrassment with them asking me to pay when I arrived. I had to search for the emails on my phone to prove I’d paid. When we left the receptionist ran after us to our car demanding payment, I again had to search on my phone to prove I didn’t owe anything. I am a silver member.

Good value for money.

Calme

Great team Quality of the equipment

On arrival one of the rooms was incorrect - we had ordered a double and a single, but were given just a double. On pointing this out we were then given a twin, but the beds were actually touching as it was so small and it was a smoking room, which smelled terrible and it was on a different floor which was not good for our daughters. The other room was also very small and there was no room for a bedside table or light on one side of the bed as it was jammed up against the door. Only good thing was the breakfast.

Location good as very close to airport - 10 mins drive. Plenty of restaurants close to hotel. We are in hotels own restaurant every night - Italian good lovely & very reasonable. Staff all very friendly & helpful. The air con in our room didn’t seem to work very well but other than that everything was great. Would definitely stay here again.

Staff was kind enough as to allow me a very early check in. After more than 12 hours driving, this was very important for me.

very comfy beds, lovely meal in restaurant, helpful and polite staff

wonderfull experience in Ibis Pessac. Access to Bordeaux and ocean highway is very easy. Breakfast is excellent. I recommand this hotel for a short stay dedicated to visit Bordeaux.

It was very pleasant, the staff was very helpful (even with the language barrier), the hotel has overall nice conditions.

Catering for gluten free costumes.

Having used Ibis Styles and Ibis Budget Hotels for overnight stays in recent years and finding this offered at little greater cost, with the advantage of an on-site restaurant, if required, we were bnooked it and were somewhat disappointed. We anticipated a more spacious room than in either of the two other types of hotel but there was little in it. The bathroom suffered from the same problem with a need to enter the room and and first close the door, in order to be able to get to the toilet. The room had a couple of bizarre feature not least a 2 seater built in "couch" of which half was under the table/desk, leving one seating space. What is that about? The hotel décor was a rather depressing modernist mix of reds and dark greys which didn't help give the corridors an airy feel. The restaurant was OK but we felt that the range of starters was limited. One cheapish item and the rest were very much more expensive and, probably more than adequately filling.

As usual this was a nice stay. Confortable bed, quiet and clean room. Nice breakfast as usual in the IBIS chain.

Good comfortable well serviced stay convenient to the meeting I attended.