ibis Bordeaux Pessac Route des Vins 3 stars

Customer review rating (ALL Rating) 4.0/5 998 reviews

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Description

Hotel extras

  • Free secure car park

  • Tram B direct to the city center

  • Restaurant Del Arte

  • Close to the Haut-Lévêque hospital

  • At the gates of the Bordeaux vineyards

Our accommodation(s)

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Hotel location

ibis Bordeaux Pessac Route des Vins

8, avenue Antoine Becquerel
33600 PESSAC
France

GPS:44.78735, -0.645495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

DEL ARTE

Del Arte takes you to Italy to discover rich aromas of sun, hot sand and classic Southern flavors. And don't miss our superb pizzas to take away or deliver.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  998 reviews

TripAdvisor Rating  3.5/5  652 reviews

BONNE PRISE EN CHARGE

Customer review rating 5.0/5

Jean M. M. Business - Confirmed reviews ALL

HOTEL CONFORME A SON STATUT

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Bordeaux Pessac Route des Vins***. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes toujours ravi de vous accueillir, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Clara BESSON Réceptionniste.

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good location close to ring road. Staff lovely. Hotel itself could do with an upgrade of decor.

Good

TripAdvisor rating 4.0/5

Joao N TripAdvisor review

Brilliant location, close to the motorway, quiet, noise-wise which we really appreciate. Very clean, nicely sized room at a fair price for comfort. Breakfast is available, good value, but very disappointed about dinner. We have used it for the last 14 years and used to have a good dinner but now unfortunately only pizzas and pasta are available as the main meals.

Sewage smell in ground floor area not pleasant

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Within half an hour of arrival the fire alarms went off & we had to evacuate down the external spiral staircase, to wait outside until clear. The smell of sewage in the reception area & restaurant is not nice!! The Accor card gives no discount in the restaurant because it’s a franchise. The double bed was situated against the corner walls, making it difficult for one person to get in/out of bed. The curtains were flimsy and ill-fitting. A disappointing experience.

Chère Madame E., Thank you for taking the time to share your comments. In charge of quality in this establishment, it is with particular attention that I took note of your comment. First of all, it is very important for me to offer you our sincere apologies for this incident that has affected your stay. ), It was only smoke and your safety was not in danger, but unfortunately the time to do the doubt, the alarm went off anyway. Again, I apologize for this. We hope to have the chance to see you again soon to prove that the situation is exceptional and thus regain your confidence. Have a nice day. Léa Biscaino Première de réception.

Friendly staff

Customer review rating 3.5/5

Matt L. Solo - Confirmed reviews ALL

Bed comfortable but room smaller than expected. Bathroom smelt of drains

Dear MATTHEW L., We very much appreciate your comments regarding your stay at the ibis Bordeaux Pessac Route des Vins***. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara BESSON Réceptionniste

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Other web-users rate our hotel

  • 162 reviews 8.2/10 Location
  • 642 reviews 4.4/10 Room
  • 564 reviews 9/10 Service
  • 316 reviews 4.5/10 Comfort
  • 231 reviews 8.5/10 Breakfast
  • 220 reviews 4/10 Cleanliness
  • 113 reviews 3/10 Vibe
  • 76 reviews 3.6/10 Amenities

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