Mercure Bordeaux Airport Hotel 4 stars

Customer review rating 4.2/5 3,667 reviews
Mercure Bordeaux Airport Hotel
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Hotel extras

The Mercure Bordeaux Aéroport offers a superb range of services, including 750m² of meeting rooms, free Wi-Fi, two-way airport shuttle service, a fine dining restaurant offering local specialities, terrace, outdoor pool and free secure parking.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Babysitting on request
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bordeaux Airport Hotel

1 avenue Charles Lindbergh
33700
merignac
france

Tel: +33556347474

Fax: (+33)5/56343084

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BORDEAUX MERIGNAC At 0.64km / 0.4 miles - Shuttle free

  • By car

    11 At 1km / 0.63 miles

  • By car

    11A At 1km / 0.63 miles

  • By train

    BORDEAUX ST JEAN At 12km / 7.5 miles

GPS :44.835513, -0.691978

Our accommodations

Choose a Standard Room or Superior Room with a wider range of services. You can travel from East to West thanks to the different decor on each floor.

Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with Balnéo bathroom - 1 double bed and 1 convertible sofa

  • Max. number of persons: 4
  • Area: From 48
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LE MERCURE

Type of cuisine: French

Our restaurant, which can accommodate up to 120 people, invites you to enjoy a relaxing atmosphere from Monday lunchtime to Friday evening.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE LINDBERGH

Photo non contractuelle / Strictly non binding

Relax in the Le Lindbergh bar with friends or between meetings, and enjoy the sophisticated leather-and-marble surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 210

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Bordeaux Airport Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,667 reviews

tripadvisor

TripAdvisor Rating 3.5/5

629 reviews

Customer review rating 4.2/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Service was good. Room OK. Breakfast much room too improve.

Well located and good stay.

Customer review rating 4.2/5

C. E. Business - 31/01/2020 Confirmed reviews ALL

Impressed.

Dear Mister C., We very much appreciate your comments about your stay at Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia- Front office manager

Very Satisfying

Customer review rating 4.2/5

Anonymous Solo - 26/01/2020 Confirmed reviews ALL

Comfortable and pleasant

Dear HADI K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia - Chef de Réception

Excellent service

Customer review rating 4.2/5

Antonio Business - 22/01/2020 Confirmed reviews ALL

All fine reception, restaurant and off course the upgrade

Dear Mister E., We very much appreciate your comments regarding your stay at Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia- Front office manager

In need of a refurb

Customer review rating 4.2/5

A B. Business - 20/01/2020 Confirmed reviews ALL

Hard bed, shabby furnishings, unexplained fire alarm at 6am, cold food via room service, poor lunch. The only saving grace was the self-service breakfast which was generous and offered good choice

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. As compensation, we have credited 1000 points to your LeClub Accorhotels card. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Sonia Manager

Perfect

Customer review rating 4.2/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Perfect

Dear LAURENT D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Julia A. Solo - 11/01/2020 Confirmed reviews ALL

Comfortable room but quite warm and the air conditioning does not work this time of year.

Dear JULIA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Première de réception

Layover

Customer review rating 4.2/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

Pleasant, relaxing, convenient location

Dear LUC D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Front desk

Comfortable rooms, friendly and helpful staff and a good breakfast.

Customer review rating 4.2/5

Mike B. Couples - 17/12/2019 Confirmed reviews ALL

Throughout the hotel there was a comfortable and friendly atmosphere. The rooms were excellent ( maybe some questions about the decor ! ) facilities in the hotel were good and breakfast offered a good choice and quality. The staff were friendly and receptive. I will certainly stay here again and willingly recommend it.

Dear JOHN MICHAEL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Première de Réception.

Convenient.

Customer review rating 4.2/5

One N. Business - 25/11/2019 Confirmed reviews ALL

Check-in was efficient and staff member very pleasant. Bar and dining area was also pleasant enough. Bedroom was smelly.

Trip to Bordeaux

Customer review rating 4.2/5

Raymond Couples - 25/11/2019 Confirmed reviews ALL

Lovely hotel very close to the airport. I had a slight issue with some fish served at dinner and the deputy maitre d' apologised and gave my wife and I an extra glass of wine. Very impressed with this customer service!!

Excellent

Customer review rating 4.2/5

Anonymous Couples - 22/11/2019 Confirmed reviews ALL

Very cosy and clean. Lovely breakfast.

Dear MICHAEL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia Lécluse Chef de réception

Strange Experience at Mercure Bordeaux

Customer review rating 4.2/5

Jean-marc L. Business - 19/11/2019 Confirmed reviews ALL

The welcome by the front desk manager was not so pleasant as he was kind of rude when I asked him a voucher for the bar as I have a membership silver card. Then the matelas of the bed was very uncomfortable and the next morning when I explained that while doing the check out she said it was normal as there was an action plan in progress to change all the matelas...At the contrary the barman and the front desk lady at the check out were friendly. The decoration of the room was very nice but the carpet at the entrance of the bedroom was stained or with colored patches or dirty marks.

Very good service

Customer review rating 4.2/5

Philippe I. Families - 18/11/2019 Confirmed reviews ALL

We booked a room Friday morning for staying over Friday night. The hotel was extremely busy, but the receptionist found a room. Also, the restaurant manager saved a table for dinner Friday evening even though it was fully booked by a big group of 200 people. I feel that the staff there were absolutely fantastic.

Delightful

Customer review rating 4.2/5

William D. Couples - 06/11/2019 Confirmed reviews ALL

Excellent , beautiful presented room, Friendly professional staff. An all round enjoyable stay. Would highly recommend this hotel to anyone. The only niggle was the creaking door to the toilet.

Dear WILLIAM D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia Lécluse Manager

Good hotel, but poor restaurant

Customer review rating 4.2/5

John M. Couples - 04/11/2019 Confirmed reviews ALL

Because the night we stayed was a "ferie", the restaurant had a limited menu. Whilst that was acceptable, we considered that the food was of poor quality. I will explain. Our starters were OK, but the main courses were very poor. We considered that the salmon and rice were re-heated and not cooked fresh, something not expected from a Mercure. The salmon was very dry and tge rice very sticky, not fluffy.

Very good hôtel at Bordeaux airport...

Customer review rating 4.2/5

Vivian L. Couples - 25/10/2019 Confirmed reviews ALL

All round satisfactory expérience for a night spent at this airport hotel. Staff very friendly.

Nice, clean, good attention to service and I was kindly upgraded rooms

Customer review rating 4.2/5

Anonymous Business - 22/10/2019 Confirmed reviews ALL

Train strike, so decided to stay at Mercure. Has been renovated since last stay... a bit velvety, but okay. Very good service by Guilleme who drove people to airport, served coffee, worked at dinner (I might have his name wrong) - thin man with brown hair and glasses. You are lucky Mercure Bordeaux Aeroport to have this man - he is incredible! I have worked in the hotel industry for years - be good to him.

Excellent Airport Hotel.

Customer review rating 4.2/5

Ebs Solo - 22/10/2019 Confirmed reviews ALL

Accommodating staff allowed for an extended stay due to flight departure for a nominal fee. Hotel restaurant very good. Rooms very comfortable, and a stone's throw from the airport. Big plus is the shuttle to airport as there are incomplete sidewalks to walk from hotel to airport, so this is a great amenity.

very disappoiothnted. expected much more from a 4-star hotel

Customer review rating 4.2/5

Anonymous Families - 20/10/2019 Confirmed reviews ALL

I booked two rooms (through email correspondence with the hotel) with 2 separate beds. when we were assigned our rooms 1 room had 2 beds joined, the other room wasn't empty - when we opened the door there was stuff belonging to other people inside. We went back to the reception and we couldn't explain to the person there (who was very nice) that the room isn't empty, since he did not know enough English to understand. I ended up trying my broken French, and we got a different room. After this experience we gave up complaining about the other room (which did not have 2 separate beds). The rooms themselves were not spotlessly clean, and a bit crammed. The hotel restaurant closed at 10 pm, which seems to me early for an airport hotel (we arrived at 10). The breakfast buffet was OK, but not what I would expect from a 4-star hotel.

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