Mercure Bordeaux Airport Hotel 4 stars

Customer review rating 4.3/5 4,364 reviews

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Mercure Bordeaux Airport Hotel
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+ 20 Services

Hotel extras

  • 750m² fully renovated meeting spaces

  • Fitness room

  • Airport shuttle available from 7am to 7pm Monday to Friday

  • Refined dining with local flavors

  • Secure parking and green spaces with outdoor pool

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Bike rack facilities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 15 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bordeaux Airport Hotel

1 avenue Charles Lindbergh
33700 merignac
france

Tel: +33556347474

Fax: (+33)5/56343084

Check-in from 12h00

Check out up to 12h00

  • By plane

    BORDEAUX MERIGNAC At 0.64km / 0.4 miles - Shuttle free

  • By car

    11 At 1km / 0.63 miles

  • By car

    11A At 1km / 0.63 miles

  • By train

    BORDEAUX ST JEAN At 12km / 7.5 miles

GPS :44.835513, -0.691978

Our accommodation(s)

Choose a Standard Room or Superior Room with a wider range of services. You can travel from East to West thanks to the different decor on each floor.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Airport view *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Airport view *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

LE MERCURE

Type of cuisine: French

Our restaurant, which can accommodate up to 120 people, invites you to enjoy a relaxing atmosphere from Monday lunchtime to Friday evening.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE LINDBERGH

Non contractual photo

Relax in the Le Lindbergh bar with friends or between meetings, and enjoy the sophisticated leather-and-marble surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 210

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Bordeaux Airport Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,364 reviews

tripadvisor

TripAdvisor Rating 3.5/5

671 reviews

Hotel is past its sell by date

TripAdvisor rating 3.0/5

John D 06/04/2021 TripAdvisor review

Quite a few guests but no shuttle to the airport on easter saturday. Bed very hard and plastic illumintated headboard squeaked in the surround - makes for a poor night's sleep. Bath with non thermostatic shoer over it - old fashioned and not in a good way Staff helpful and doing their best to manage the Covid limits obliging meals in the bedroom etc. but a second chair (even a fold up seat) would have been better than one chair and one of us sitting on the bed to eat. Will be well positioned when new tram route opened later this year

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. It is true that we had to adapt our free shuttle service according to our activity directly linked to the current health situation. Therefore the service is no longer available on weekends. Of course, we hope to return to a normal situation as quickly as possible in order to regain all of our services and all the friendliness of our customer service. We hope to have the pleasure of welcoming you back to the Mercure Bordeaux Aéroport and offering you our best regards.

Good sray

Customer review rating 4.5/5

Anonymous Business - 01/04/2021 Confirmed reviews ALL

Excelllent stay

Dear Sir, All the Mercure Bordeaux Aéroport team thanks you for your kind comment and we are delighted that you had a pleasant stay during your visit. We will be sure to share your compliments with our teams. It will be a real pleasure for us to be able to welcome you again.

Service was good

Customer review rating 3.5/5

Anonymous Families - 24/03/2021 Confirmed reviews ALL

Service was good and needs were met.

Dear Sir, Thank you for your comment, we are happy to know that you spent a great stay in our Hotel Mercure Bordeaux Aéroport. It will be a real pleasure for the Mercure Bordeaux Aéroport team to be able to welcome you again.

Well located - not the best

Customer review rating 3.5/5

Stephen Couples - 21/03/2021 Confirmed reviews ALL

Staff excellent , supportive friendly and do strive to help .Room a bit cramped - tiny toilet space and average but cramped bathroom. Not sure would stay again

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately we cannot expand our bathroom and toilet spaces, which nevertheless comply with Mercure standards. It will be a real pleasure to be able to welcome you again in Bordeaux.

Bon séjour

Customer review rating 4.5/5

Luca Business - 22/02/2021 Confirmed reviews ALL

Warm welcome with a additional "little" attention to customers that in this period of time are well appreciated (free crepe at your arrival). Thanks!

Dear Sir, The Mercure Bordeaux Aéroport team would like to thank you for your kind comment, which makes us very happy in this very complicated period. As you have noticed, our teams do their utmost to offer our customers the best possible service. It will be a real pleasure to be able to welcome you again.
Customer review rating 4.0/5

Anonymous Business - 19/02/2021 Confirmed reviews ALL

Convenient for a stay closed to our company

Dear Sir, All the Mercure Bordeaux Aéroport team thanks you for your comment and we are delighted that you had a pleasant stay during your visit. We will be sure to share your compliments with our teams. It will be a real pleasure to be able to welcome you again in our hotel.

Well located

Customer review rating 4.5/5

Anonymous Couples - 14/02/2021 Confirmed reviews ALL

Great staff during this time of COVID. Nice to have room service

Dear Sir, All the Mercure Bordeaux Aéroport team would like to thank you for your kind comment, which makes us very happy in this very complicated period. As you have noticed, our teams do their utmost to offer our customers the best possible service. It will be a real pleasure to be able to welcome you again.

Impeccable

Customer review rating 5.0/5

Phil S. Couples - 27/12/2020 Confirmed reviews ALL

Great service

Bonjour Monsieur, Toute l'équipe du Mercure Bordeaux Aéroport vous remercie pour votre commentaire. Votre avis nous est précieux. Nous serons heureux de pouvoir vous accueillir à nouveau lors d'un futur séjour dans notre belle ville de Bordeaux !

Good location lovely room

Customer review rating 5.0/5

Vicky M. Solo - 23/12/2020 Confirmed reviews ALL

Friendly helpful staff, room clean and comfortable

Dear Mrs, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Lovely Stay

Customer review rating 5.0/5

Karen R. Business - 07/11/2020 Confirmed reviews ALL

I found your staff absolutely wonderful. I spite of the crazy virus - I was able to order a meal and to have it in my room - thank you

Dear KAREN C., We thank you for your return and we are delighted that you had a pleasant stay during your visit last November 5. We will not fail to share your compliments with our teams. Looking forward to welcoming you again at Mercure Bordeaux Airport, we ask you to believe, Madam, in the expression of our best feelings.

Well located, good stay, excellent welcome

Customer review rating 4.5/5

Ch… Friends - 13/10/2020 Confirmed reviews ALL

Very good stay, Nice Bedroom decoration, Good Breakfast

Well located, good stay, no time lost.

Customer review rating 4.5/5

Erick C. Business - 13/09/2020 Confirmed reviews ALL

Same as above.

Dear Mr C., Thank you for your comment, we are happy to know that you spent a great stay in our Hotel Mercure Bordeaux Aéroport. We hope to see you again, our staff and our many services, including our new fitness room are waiting for you.

Just what we needed during our trip !

Customer review rating 4.5/5

Phil S. Couples - 09/09/2020 Confirmed reviews ALL

Just what we needed during our trip !

well located and good stay

Customer review rating 4.0/5

Henry Friends - 04/09/2020 Confirmed reviews ALL

good

Perfect choice near the airport

TripAdvisor rating 5.0/5

Thomas K Couples - 09/10/2019 TripAdvisor review

Clean Hotel with super nice rooms, quiet, free parking, only 10 minutes walk from the terminal, easy to reach the city of Bordeaux. This hotel has everything you need . Very nice staff at the reception at check in and check out.

Superb Hotel. Great Stay

TripAdvisor rating 5.0/5

RLHYDRA Couples - 25/09/2019 TripAdvisor review

Located very close to the airport. We had to walk from the airport as the shuttle bus had stopped running. My suggestion would be to keep the shuttle bus running for 30 mins after the last plane lands? A local taxi wanted 20 Euros to take us which was a lot less than a kilometre. Apart from that the hotel was amazing. Very Stylish with first class and very friendly staff. Breakfast was amazing. The bus into Bordeaux stopped around the corner. Would highly recommenced this hotel

Great place for an early flight, but not too early

TripAdvisor rating 4.0/5

Steve H Family - 10/07/2019 TripAdvisor review

If you have an early flight, this hotel is as close as you can get to the Bordeaux (BOD) airport. The rooms are clean and really nicely furnished. The only downside is this; We arrived around 11PM for a 6AM flight to CDG and then back to the U.S. They do have a van that runs every 30 minutes to the airport terminals, but it doesn't start until 05:30. Far too late for us. We had to take a 14 euro cab ride that lasts about 4 minutes. So the hotel is only good if you've got a 7:30 AM flight or later. That's the only reason it didn't get 5 stars....how late the shuttle started.

Pool not open!!!

TripAdvisor rating 3.0/5

Freedom26747958222 Family - 16/06/2019 TripAdvisor review

We booked this hotel because there is a pool. Upon arrival we were told the pool wasn’t open. ‘the website mentions the pool but not that it is open’ was the answer of the receptionist. In the elavator was a note that due to construction work the pool wasn’t open till half june. No mentioning of this on the website. Only due to a very member of the restaurant staff it was arranged for us to use the pool of Mercure bordeaux Lac the next day. No effort was made to come op with a sollution by the reception staff. In the first room the beds made a terrible cracking noise when exiting the bed. With a lot of arguments at the desk we got an other room (and the upgrade we were due because of our Accor gold status). All in all not a hotel to ever return to!

never again

TripAdvisor rating 1.0/5

Getaway599036 Couples - 10/06/2019 TripAdvisor review

On arrival at bordeaux airport we phoned at 20H30 for the complimentary pickup offered by the hotel.Since no one arrived we called again 15 minutes later only to be told that somebody would come soon.Eventually transport arrived at 21H00.This hotel is only 3 minutes drive from the airport. Arriving at reception we were informed that the driver had been busy organising and cleaning up some conference room for next days session.No apology offered for the delay. Having obtained our room cards we were then told that we should hurry if we wanted to have dinner since the restaurant stopped serving at 22H00. We rushed to the room but unfortunately the room entry cards would not work. we had to go back to the reception to obtain new cards.Answer given was that normally they always function.Again no apology offered. When we finally got to the restaurant we were told that the daily menu selection was no longer available. Next day on checkout we booked for the transport back to the airport 10 minutes in advance as requested.When ready to leave at the time of 13H00 fixed by the hotel there was no transport available.It finally turned up at 13H15. We have had better and friendlier service in 2 star hotels of the same group.

Disappointment

TripAdvisor rating 5.0/5

Guide19547154376 Couples - 12/05/2019 TripAdvisor review

We regularly stay at the Mercure Merignac, but on our latest visit our flight arrived at 2.30 a.m. We told the reception in advance and enquired whether the shuttle service would be operating. We were told that the shuttle service stopped at midnight and as there would be no taxi service, we would have to walk to the hotel. There were indeed no taxis, and the footpath to the hotel was mostly in total darkness. Frankly I expect something better from a hotel of Mercure's standing and a better and more sympathetic response than "you will have to walk".

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