Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,128 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,128 reviews

TripAdvisor Rating  4.5/5  7,702 reviews

Certificate of excellence 2023

Great view with service .

TripAdvisor rating 5.0/5

yonathansz Friends getaway - TripAdvisor review

Location , view, style and everything else in one place. Very professional hotel with all amenities in one place and also nicely done amenities! Got your bar, your swimming nicely set to enjoy the city view. Got a nice pub on the same floor as the swimming pool which is quite nice too. Will definitely recommend it for a family group and friends group. Also gotta love the showers overlooking the city. Will definitely go there again.

Sofitel

TripAdvisor rating 5.0/5

faisal s TripAdvisor review

Wow this hotel is absolutely stunning its like stepping into a world of magnificent and luxury adnan did emzing job spical make towl setup for us and take care of very The rooms are simply delightful and i had the most amazing time here view of the sunset is absolutely breathtaking and agen thankx to adnan very nice and polite person good behavior and respectful manners i impress his services

A gem of a hotel, hidden in the heart of the city skyline! 10/10

TripAdvisor rating 5.0/5

viennastormdancer Families - TripAdvisor review

We stayed at the Sofitel as a family of 4 with our 2 children being 12 & 10yrs. We were looking for a hotel in the heart of downtown, close to the Dubai Mall and Burj Khalifa. The Sofitel didn’t disappoint. It was literally a 2 minute walk from the metro and indoor walkways which then take you into the Dubai Mall. (From the entrance into the air conditioned walkways it’s probably another 10/15mins walk into the mall) We stayed in an Opera Suite which was just beautiful and by far the most impressive thing was the views! We spent many a moment just staring out the vast windows looking at the city lights and there was plenty of space for the 4 of us with our children having two separate single beds put up in the lounge. We utilised the club option and had the canapés and afternoon tea in L’apero which had a really calm and peaceful atmosphere to it. Special mention to Solange B who was so attentive looking after us and making a real effort to engage with our children. We did utilise the pool which had great city views and that of the Burj Khalifa, but it did get busy with limited sunshades and sun beds, however the staff were good and again looked after us well. The breakfast was also really good, with such variety, literally something for everyone. Considering where the hotel was situated, right next to Sheik Zayed road, it was incredibly quiet and peaceful. Would we come back to Sofitel?…absolutely! The location was 10/10 and it really did feel like a gem of a hotel hidden amongst the city skyline.

Dear Valued Guest, Thank you for your wonderful review. We are thrilled to hear that you and your family had such a memorable stay at Sofitel Dubai Downtown. It’s great to know that our location, close to the Dubai Mall and Burj Khalifa, was convenient for you and that the Opera Suite's views added to your experience. We are delighted that Solange at L'Apero made your visit even more special, especially for your children. We appreciate your feedback on the pool and sunbeds, and we are glad our team ensured you were well taken care of. It’s fantastic to hear that the breakfast variety met your expectations, and we are happy you found the atmosphere peaceful despite the central location. We look forward to welcoming you back to our hidden gem for another 10/10 stay! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Great location, exceptional hotel

Customer review rating 4.5/5

Darryn Couples - Confirmed reviews ALL

The hotel provide excellent service and location provides fantastic access to all Dubai has to offer

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Fantastic hotel stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great location next to the metro and walk to the mall. Lovely staff, especially Solage in the club lounge. Huge hotel room and bathroom with good amenities. It was useful to have the 24 hour gym and it had good equipment so we used it every morning. The buffet breakfast was outstanding, one of the best I have ever had. The pool was nice but the water wasn’t chilled enough to be refreshing. Drinks and the sweet treats/fruit in the club lounge were really good but some of the savoury food wasn’t as nice/fresh

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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