Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,729 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.20018, 55.26918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,729 reviews

TripAdvisor Rating  4.7/5  7,966 reviews

Certificate of excellence 2025

Clean rooms.

TripAdvisor rating 5.0/5

D B TripAdvisor review

Great location close to Metro and walkway. Friendly, attentive staff and room cleaning was great. A big thanks to Sunil and Raju.

Customer review rating 5.0/5

Curtis F. J. Business - Confirmed reviews ALL

Always clean and great staff

Customer review rating 0.5/5

Nobuhle M. Couples - Confirmed reviews ALL

can be better

Customer review rating 3.5/5

Huiyi C. Business - Confirmed reviews ALL

Stay was comfortable and the staff were very friendly - from check in to check out, i never experienced any issues with the service! Would love for it to be my company;s hotel of choice for our future travels, except that the wifi seems to be slightly slow at some times in the night. I am also awaiting the receipt of my stay - will that be forwarded to me? I was told that it would be sent on the 5th but till date i have yet to receive any - i settled the city tax on my stay and would need a receipt for that. Thank you!

Customer review rating 0.5/5

Yousef A. Business - Confirmed reviews ALL

Too bad reception and room service always don’t respond for calls the duty managers Lee and Claire both are the worst hotel managers I have ever seen

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Other web-users rate our hotel

  • 1,930 reviews 9.6/10 Location
  • 2,497 reviews 8.8/10 Room
  • 4,134 reviews 9.4/10 Service
  • 13 reviews 5.8/10 WiFi
  • 986 reviews 8.4/10 Breakfast
  • 938 reviews 8.3/10 Comfort
  • 893 reviews 8.6/10 Cleanliness
  • 692 reviews 8.9/10 Vibe

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