La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 2,788 reviews

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection - Image 1
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection - Image 2
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection - Image 3
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection - Image 4

Description

Hotel extras

  • A moment of pure nature

  • Total relaxation at the NUXE Spa

  • Gourmet restaurant and friendly service

  • Landscaped park with a full ocean view

  • Free private parking - 5 pay-per-use charging stations

Our accommodation(s)

Book this hotel
Room 1

205 sq.ft. room: 49" TV, Nespresso® machine, bathrobes, slippers, mini-bar, bathroom with walk-in shower & NUXE® welcome products. Baby crib on demand. Heated pool, jacuzzi, hammam, sauna, fitness ctr.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 19 / 204 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 19 / 204 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

237 sq.ft. room: 49" TV, Nespresso® machine, bathrobes, slippers, mini-bar, bathroom with walk-in shower & NUXE® welcome products. Baby crib on demand. Heated pool, jacuzzi, hammam, sauna, fitness ctr.

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 22 / 236 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

237 sq.ft. room: 49" TV, Nespresso® machine, bathrobes, slippers, mini-bar, bathroom with walk-in shower & NUXE® welcome products. Baby crib on demand. Heated pool, jacuzzi, hammam, sauna, fitness ctr.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 22 / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

237 sq.ft. room: 49" TV, Nespresso® machine, bathrobes, slippers, mini-bar, bathroom with walk-in shower & NUXE® welcome products. Baby crib on demand. Heated pool, jacuzzi, hammam, sauna, fitness ctr.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 22 / 236 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

237 sq.ft. room: 49" TV, Nespresso® machine, bathrobes, slippers, mini-bar, bathroom with walk-in shower & NUXE® welcome products. Baby crib on demand. Heated pool, jacuzzi, hammam, sauna, fitness ctr.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
2
Area
From 22 / 236 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Duplex Junior Suite, Ocean View, 1 King Bed, Lounge, Terrace or Balcony

345 sq.ft. duplex: sofa bed, mezzanine with stairs, bathroom with walk-in shower & tub, 55'' TV, mini-bar, bathrobes, slippers, Nespresso® coffee machine. Heated pool, jacuzzi, hammam, sauna, fitness ctr.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Duplex

Max. number of persons
4
Area
From 32 / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Executive Ocean Maiden Suite, 1 king-size bed, lounge, balcony, ocean view

Room 40 m², bathroom with Italian shower and bathtub, 55" TV, mini-bar, bathrobe, slippers, Illy coffee machine, lounge area and balcony with ocean view. Privileged reception in the room, access to the wellness area of the Spa Nuxe included.

  • Views:

    Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

Avenue de la Falaise
17340 CHATELAILLON-PLAGE
France

GPS:46.058028, -1.087864

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • 72 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Outdoor playground for children
  • Green area
  • Children''s TV Channels

Well-being

Spa Nuxe

  • Covered
  • On site

Spa Marin Thalasso

  • Covered
  • Nearby

Salle Remise en Forme Mgallery

  • On site

Sports and leisure

Boat excursions

  • Nearby

Jet-ski

  • Nearby

Kayaking

  • Nearby

Gymnastics course Additional charge

  • On site

Gymnastics course

  • Nearby

Wind surfing facilities

  • Nearby

Gym

  • On site

Gym

  • Nearby

Boules/petanque

  • On site

Sailing

  • Nearby

Horseback riding

  • Nearby

Miniature golf

  • Nearby

Tennis

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 120 parking spaces
  • Parking opened 24/7

Services & equipment

  • Intercom
  • Valet parking
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Enjoy bistronomic dishes in a relaxing setting with an ocean view

Book

With healthy drinks and trendy cocktails, the hotel's bar will tempt you with its menu as well as its bright terrace overlooking the ocean. Sample the sparkling signature cocktail, a delightful surprise full of freshness.

Enjoy the hotel's on-site NUXE Spa and Marine Spa just 110 yards (100 m) away. Both feature a hydromassage circuit, swim lane, a 90°F (32°C) outdoor jacuzzi, hammam, sauna and ice fountains. Adults only.

Recharge your energy with a cardio session in our fitness room. Enjoy top-of-the-line Technogym equipment-treadmills, rowing machines, and bikes-while being inspired by breathtaking natural views. Access reserved for adults only.

Enjoy NUXE treatments, the sauna, hammam and a heated pool at 32°C. The swimming lane leading to the outdoor hot tub appears to flow into the ocean, offering an unforgettable moment of well-being. Children under 16 may only access the swimming lane

For your wedding, the ocean as a backdrop, the Southwest sun, flawless service, and a planner who fulfills your every wish all come together to create the most beautiful day of your life. Reserve the banquet hall or enjoy exclusive use of the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,788 reviews

Customer review rating 5.0/5

Comlanvi G. G. Couples - Confirmed reviews ALL

Dear Sir, Thank you so much for your lovely feedback! We’re thrilled to read that you enjoyed our environment and the hospitality of our staff, along with our wellness offerings and French cuisine. It means a lot to us! Looking forward to welcoming you again ! Best regards, Victor QUENTIN Accomodation manager

Customer review rating 4.5/5

Laurence B. Couples - Confirmed reviews ALL

Dear Mrs, Thank you for your kind words! We’re thrilled to read that you enjoyed your stay and found our location so great. We’d love to welcome you back anytime for a longer visit! We are sorry for the slow service at breakfast and take good note of your comment to improve on that point. Thank you as well for your kind words about Renald ! Looking forward to welcoming you again in Châtelaillon ! Best regards, Victor QUENTIN Accomodation manager

Customer review rating 5.0/5

Isabelle M. Families - Confirmed reviews ALL

Chère Isabelle, Nous vous remercions très sincèrement pour ce magnifique commentaire et pour cette note de 100/100 qui nous touche particulièrement. Ce fut un immense plaisir d’accueillir votre famille et l’ensemble de vos invités à l’occasion de ce moment si important. Nous sommes ravis de savoir que votre célébration de mariage a été à la hauteur de vos attentes et que vous avez pleinement apprécié notre cadre, notre cuisine ainsi que l’attention portée par toute notre équipe. Vos compliments sur le service, la restauration, votre chambre, le Spa NUXE et tous ces petits détails portés par nos équipes nous font particulièrement plaisir. Mais surtout, savoir que La Grande Terrasse pourrait devenir une véritable tradition pour vous est sans aucun doute l’un des plus beaux compliments que vous puissiez nous faire. Nous espérons avoir le bonheur de vous accueillir à nouveau très bientôt et de vous faire vivre encore de très beaux moments à La Grande Terrasse ! Avec toute notre gratitude et au plaisir de vous revoir ! Aurélie, Responsable Commerciale de La Grande Terrasse

Customer review rating 4.0/5

Neta S. Families - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your experience with us. I’m thrilled to hear that you enjoyed our perfect location, relaxing atmosphere, and the excellent service from our staff on the hotel part. It’s nice to know that you appreciated your spacious duplex with the sea view and had a great time at the spa. I understand your feedback regarding the need for renovations and the breakfast offerings. Your thoughts on the variety of vegetables are valuable, and I’ll be sure to pass them along to our catering team. I apologize if our dining room staff didn’t meet your expectations in attentiveness during your visit; we strive for excellence in every area, and your comments will help us improve. We're delighted that you still found joy in your stay and are considering returning. Thank you for your kind words and recommendation! Looking forward to welcoming you again in Châtelaillon ! Best regards, Victor QUENTIN Accomodation manager

Customer review rating 5.0/5

Dorcas T. Couples - Confirmed reviews ALL

Dear Mrs., Thank you very much for your wonderful feedback! I'm thrilled to see that you enjoyed your stay in our hotel, and especially that you found our staff delightful. Our staff strives to make our guests' stays as enjoyable as possible so we are always pleased to read such a great review ! We are looking forward to welcoming you again in Châtelaillon. Best regards, Victor QUENTIN Accommodation Manager

Dear Sir, Thank you so much for your lovely feedback! We’re thrilled to read that you enjoyed our environment and the hospitality of our staff, along with our wellness offerings and French cuisine. It means a lot to us! Looking forward to welcoming you again ! Best regards, Victor QUENTIN Accomodation manager

Customer review rating 4.5/5

Laurence B. Couples - Confirmed reviews ALL

We just stayed for 2 nights - and but for the fact that the the hotel was full and we had flights booked we would have happily stayed longer

Dear Mrs, Thank you for your kind words! We’re thrilled to read that you enjoyed your stay and found our location so great. We’d love to welcome you back anytime for a longer visit! We are sorry for the slow service at breakfast and take good note of your comment to improve on that point. Thank you as well for your kind words about Renald ! Looking forward to welcoming you again in Châtelaillon ! Best regards, Victor QUENTIN Accomodation manager

Customer review rating 5.0/5

Isabelle M. Families - Confirmed reviews ALL

The entire team has been so friendly and attentive to our needs and wishes and there were many :) The hotel is so beautiful and refined taste, the view is spectacular. Special thank you to Aurelie for organizing our wedding celebration and all other events before and after. Great job! Everything was taken care off to the all small details that make a difference. All invitees were delighted. I will definitely highly recommend the Hotel La Grande Terrasse and the IBIS next door.

Chère Isabelle, Nous vous remercions très sincèrement pour ce magnifique commentaire et pour cette note de 100/100 qui nous touche particulièrement. Ce fut un immense plaisir d’accueillir votre famille et l’ensemble de vos invités à l’occasion de ce moment si important. Nous sommes ravis de savoir que votre célébration de mariage a été à la hauteur de vos attentes et que vous avez pleinement apprécié notre cadre, notre cuisine ainsi que l’attention portée par toute notre équipe. Vos compliments sur le service, la restauration, votre chambre, le Spa NUXE et tous ces petits détails portés par nos équipes nous font particulièrement plaisir. Mais surtout, savoir que La Grande Terrasse pourrait devenir une véritable tradition pour vous est sans aucun doute l’un des plus beaux compliments que vous puissiez nous faire. Nous espérons avoir le bonheur de vous accueillir à nouveau très bientôt et de vous faire vivre encore de très beaux moments à La Grande Terrasse ! Avec toute notre gratitude et au plaisir de vous revoir ! Aurélie, Responsable Commerciale de La Grande Terrasse

Customer review rating 4.0/5

Neta S. Families - Confirmed reviews ALL

We really enjoyed the hotel, the view, the spa, & the staff were excellent. The hotel needs renovation because it shows that the years have passed. We staed in a duplex with the sea view it was very pleasant and spacious and we really enjoyed it. alsoThe second room we booked was excellent. The breakfast is good, although many vegetables are missing, which is a shame. There are few leaves, bat many vegetables are not available.. And it is a shame as a health hotel, it should offer more healthy food. The staff in the dining room was not attentive and not available. You sholed asked for more. , but it did not affect our happiness. We enjoyed the hotel & spa the most. Swimming aloneat 0800 when everything is empty is perfect. So thank you for everything. There is definitely a chance that we will return and we will definitely recommend it.

Dear Sir, Thank you for taking the time to share your experience with us. I’m thrilled to hear that you enjoyed our perfect location, relaxing atmosphere, and the excellent service from our staff on the hotel part. It’s nice to know that you appreciated your spacious duplex with the sea view and had a great time at the spa. I understand your feedback regarding the need for renovations and the breakfast offerings. Your thoughts on the variety of vegetables are valuable, and I’ll be sure to pass them along to our catering team. I apologize if our dining room staff didn’t meet your expectations in attentiveness during your visit; we strive for excellence in every area, and your comments will help us improve. We're delighted that you still found joy in your stay and are considering returning. Thank you for your kind words and recommendation! Looking forward to welcoming you again in Châtelaillon ! Best regards, Victor QUENTIN Accomodation manager

Customer review rating 5.0/5

Dorcas T. Couples - Confirmed reviews ALL

Beautiful hotel, lovely situation, great room, although a little small, clean, delightful staff

Dear Mrs., Thank you very much for your wonderful feedback! I'm thrilled to see that you enjoyed your stay in our hotel, and especially that you found our staff delightful. Our staff strives to make our guests' stays as enjoyable as possible so we are always pleased to read such a great review ! We are looking forward to welcoming you again in Châtelaillon. Best regards, Victor QUENTIN Accommodation Manager

Customer review rating 2.5/5

Ankur S. Families - Confirmed reviews ALL

The property is well located. Staff is courteous but lacks warmth. Service at the restaurant lacks quality, we were served wrong meals 2 times and coffee in a broken mug! Overall room had good amenities but the size and layout was inconsistent and inconvenient! Not an ideal place for a family stay, lacks stuff of kids to enjoy. Won’t visit a 2nd time!

Customer review rating 4.5/5

Suzanne M. Families - Confirmed reviews ALL

Great service, the hotel was very accommodating of our requests. The position and sea views are incredible. We loved the spa and appreciated that the children could use part of the pool. We had a wonderful dinner in the restaurant.

Customer review rating 3.0/5

Federica G. Families - Confirmed reviews ALL

The hotel was comfortable but did not meet our expectations: small rooms, small pools and not all at the hotel, and dissatisfied by the food at the bistro

Customer review rating 5.0/5

Fraser P. Couples - Confirmed reviews ALL

Excellent. Very enjoyable stay all round with fabulous service and friendly staff!! We will return soon.

Customer review rating 4.5/5

Margaret C. Couples - Confirmed reviews ALL

Attractive low key hotel.

Customer review rating 4.0/5

Richard M. Families - Confirmed reviews ALL

The Spa was excellent. The rooms were good - nothing too special, but good. The staff were always friendly and attentive. The restaurant was mixed - there was daily morning mix-ups between front and back of house staff on orders, but generally fine.

Customer review rating 4.5/5

Glenis M. Couples - Confirmed reviews ALL

nice

Customer review rating 4.5/5

James H. Couples - Confirmed reviews ALL

Great time, very nice facilities, great location 👍

Customer review rating 4.0/5

Yoann K. Couples - Confirmed reviews ALL

Easy to park, comfortable room

Customer review rating 5.0/5

Beverley B. Families - Confirmed reviews ALL

Great stay

Customer review rating 4.5/5

Monika L. Families - Confirmed reviews ALL

An outstanding hotel experience is always the result of many small details. In many aspects, this hotel passed the test with excellence or very good marks, which made our July stay extremely successful. I’ll start with praise for the professional service: being welcomed on a sofa with a cold drink, escorted to our room, and assisted with our luggage. Then the apartment itself — we were worried it might be too small for a family of 2+2, but it turned out to be just right, even with the sofa bed unfolded. It’s worth mentioning that our children also had bathrobes and slippers waiting for them, which they still talk about to this day ;) Breakfasts were tasty with a wide selection, although ordering items such as pancakes or omelets from the waitstaff often involved a long wait. It also happened that the staff did not always manage to replenish missing items promptly. The swimming pool, sauna area, children’s playroom (!), the beautiful, spacious grounds with sun loungers, as well as the seaside location and a back gate that allowed quick access to a small public beach, completed the picture and made the hotel not just a place to sleep, but a place where it was genuinely pleasant to spend time.

Customer review rating 5.0/5

Sheila R. Couples - Confirmed reviews ALL

We only stopped one night but found the hotel lovely. From the reception staff to eating in the bistro was a first class experience.

Customer review rating 5.0/5

Sascha K. Families - Confirmed reviews ALL

We did spend excellent 4 days during New Years in Châtelaillon. The entire team has been awesome and welcoming! Thank you so much!

Customer review rating 4.5/5

Maribec B. Couples - Confirmed reviews ALL

Staff were very hospitable and welcoming. We were accommodated right away. The bathroom needs to be improved. The water leaks out since the glass shower door has a space in between. We also noticed that the room is not well ventilated. We had to open the windows after shower.

Customer review rating 5.0/5

Michelle H. Families - Confirmed reviews ALL

Wonderful experience with first class service

Other web-users rate our hotel

  • 456 reviews 9.5/10 Location
  • 778 reviews 8/10 Room
  • 1,411 reviews 9.3/10 Service
  • 9 reviews 3.6/10 WiFi
  • 465 reviews 9.4/10 Wellness Area
  • 323 reviews 9.6/10 Vibe
  • 283 reviews 8.7/10 Breakfast
  • 159 reviews 7.9/10 Cleanliness

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