ibis Styles La Rochelle Thalasso Châtelaillon 3 stars

Customer review rating (ALL Rating) 4.7/5 3,141 reviews

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Description

Hotel extras

  • Access to the Wellness Area is included from 4pm after check-in until 12pm before check-out

  • Green Key certification renewed for 2026

  • Breakfast and unltd WIFI incl. Free parking on site, La Rochelle 7.5 miles

  • Book your Thalasso Spa Marin treatments at 05 46 56 17 17

  • Menu of treatments and information at: https://www.la-grande-terrasse.com/

Our accommodation(s)

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Room 1

Hotel location

ibis Styles La Rochelle Thalasso Châtelaillon

La Falaise
17340 CHATELAILLON-PLAGE
France

GPS:46.059832, -1.089191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE PERTUIS

Le Pertuis: style and good humor for ll your meals. Discover fresh and flavorful local cuisine in a restaurant that pays tribute to the seaside, with large terraces for sunny days. Vegan and vegetarian dishes on the menu.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  3,141 reviews

Customer review rating 1.0/5

Nigel G. Couples - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your feedback following your stay at Ibis Styles La Rochelle Thalasso Châtelaillon. We are sincerely sorry that your experience did not meet your expectations, and we would like to offer our heartfelt apologies for the disappointment you encountered. The attitude you describe regarding our reception team does not reflect the values of respect, courtesy and hospitality that we strive to uphold every day. We are truly sorry if you felt uncomfortable or disrespected in any way. We also sincerely apologize that the quality of the food served in our restaurant did not meet your expectations. Your comments have been shared with the relevant teams, as they are essential in helping us improve our services. If you would be willing to discuss your experience in more detail, please do not hesitate to contact us directly. We would greatly appreciate the opportunity to better understand what happened and to speak with you personally. Kind regards, Virginie CHAPRON General Manager

Customer review rating 4.5/5

Jillian E. Couples - Confirmed reviews ALL

Dear Madam, Thank you very much for choosing the Ibis Styles La Rochelle Thalasso Châtelaillon once again and for your excellent rating. It is always a real pleasure to welcome you back, and we are truly touched to read that our hotel feels like a second home to you. Knowing that you continue to enjoy your stays, our team and the pool area means a great deal to all of us. We also appreciate your honest feedback regarding the restaurant. We are sorry that our menus did not fully meet your expectations during this visit. Your comments are valuable and will be shared with our restaurant team as we continually strive to improve our dining experience. We very much look forward to welcoming you back for another relaxing stay. Kind regards, Virginie CHAPRON - General Manager

Customer review rating 4.5/5

Glenis M. Couples - Confirmed reviews ALL

Dear Madam, Thank you very much for choosing the Ibis Styles La Rochelle Thalasso Châtelaillon and for your excellent rating. We are delighted to hear that you enjoyed your stay and had such a pleasant experience with us. We look forward to welcoming you back again soon. Kind regards, Virginie CHAPRON - General Manager

Customer review rating 5.0/5

Thomas F. Families - Confirmed reviews ALL

Cher Monsieur, Nous vous remercions sincèrement d’avoir choisi l’hôtel Ibis Styles La Rochelle Thalasso Châtelaillon et pour cette note maximale. Nous sommes ravis que vous ayez passé un séjour relaxant et que vous ayez apprécié aussi bien notre établissement que notre restaurant. Nous sommes également heureux que notre emplacement ait contribué à la réussite de votre expérience. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Bien cordialement, Virginie Chapron - Directrice

Customer review rating 2.0/5

Alan R. F. Couples - Confirmed reviews ALL

Dear Sir, Thank you for sharing your feedback following your stay at the Ibis Styles La Rochelle Thalasso Châtelaillon. We are sincerely sorry to read that your experience, particularly in our restaurant, did not meet your expectations. Your comments regarding the atmosphere, the service, and the overall experience have been carefully noted and will be shared with the relevant teams for review. We also regret that the room did not provide the level of comfort and ambiance you were expecting. Please know that guest satisfaction remains our priority, and feedback such as yours helps us to improve. We hope to have the opportunity to welcome you again and provide you with a more positive experience. Kind regards, Virginie Chapron - Directrice

Other web-users rate our hotel

  • 467 reviews 8.9/10 Location
  • 907 reviews 7.2/10 Room
  • 1,216 reviews 9.2/10 Service
  • 6 reviews 8.3/10 WiFi
  • 720 reviews 9.3/10 Wellness Area
  • 486 reviews 7.5/10 Breakfast
  • 294 reviews 9/10 Cleanliness
  • 268 reviews 8.9/10 Vibe

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