ibis Madrid Alcala de Henares La Garena 3 stars

Customer review rating (ALL Rating) 4.5/5 981 reviews

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ibis Madrid Alcala de Henares La Garena - Image 1
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Antonio Suarez 8, 28802 ALCALA DE HENARES, Spain

Description

Hotel extras

  • Hotel located about 25 km from the IFEMA Madrid fairgrounds

  • Close to the historic center of Alcalá de Henares

  • Electric car chargers available

  • Next to the Roman archaeological site of Complutum

  • Snack bar with outdoor terrace

Our accommodation(s)

Hotel location

ibis Madrid Alcala de Henares La Garena

Antonio Suarez 8
28802 ALCALA DE HENARES
Spain

GPS:40.474087, -3.391576

Telephone
Fax +34 918 83 16 66

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  981 reviews

TripAdvisor Rating  3.7/5  41 reviews

Customer review rating 4.0/5

Jose M. H. R. Couples - Confirmed reviews ALL

Ambiente agradable.

Estimado huésped; Agradecemos sinceramente su comentario positivo sobre nuestra ubicación, servicio y ambiente. Es un placer saber que disfrutó de su estancia. Esperamos recibirle nuevamente en nuestro Hotel Ibis Madrid Alcalá de Henares La Garena. Atentamente, Mónica A. Dirección Ibis Madrid Alcala de Henares La Garena

Customer review rating 3.5/5

Sebastian P. Couples - Confirmed reviews ALL

All good but the room smelled like someone was somoked there the whole day.

Dear guest; Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the odor in your room. Please be assured that we take such matters seriously and will review our cleaning protocols to enhance the guest experience. Best regards,ç Mónica A. ibis Madrid Alcala de Henares La Garena

Customer review rating 4.5/5

Stephen P. Couples - Confirmed reviews ALL

Very well trained staff managing a pleasant hotel

Dear guest; Thank you for your kind words regarding our location and staff. We are pleased to hear that you enjoyed your stay and found our team to be well-trained and accommodating. Best regards, Mónica A. Ibis Madrid Alcala de Henares La Garena

Customer review rating 4.5/5

Maria M. Business - Confirmed reviews ALL

Friendly staff but I wished coffee in the machine for breakfast could be a bit better.

Dear Maria M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our beds comfortable and our staff friendly. Your suggestion about the coffee quality has been noted, and we appreciate your input. Best regards, Mónica A. ibis Madrid Alcala de Henares La Garena

Customer review rating 4.5/5

Ana I. R. T. Couples - Confirmed reviews ALL

We wanted an efficient stay for our airport departure the next day and Ibis checked all the boxes. The location is designed for just that, efficiency, but a short drive gets you to town where there is sufficient parking to easily make a last night of strolling and dinner before you head out the next day if that is in your plans. I regret not having a little more time to explore town which is vibrant, pretty and historical - so don't be afraid to arrive early if you can. Do allow for more time to get to the airport than the 18 km seems to imply, morning traffic made it a 40 minute trek.

Dear guest; Thank you for sharing your positive experience with us. We are pleased to know that our location met your needs for an efficient stay prior to your airport departure. It is wonderful to hear that you found our hotel conducive to your travel plans and that you appreciated the vibrant atmosphere of the town. We appreciate your advice regarding the travel time to the airport; indeed, morning traffic can extend the journey beyond the expected distance. We always encourage our guests to plan accordingly to ensure a smooth travel experience. We hope you will consider returning to explore more of our beautiful surroundings in the future. Thank you once again for your feedback. We look forward to welcoming you back. Best regards, Mónica A. ibis Madrid Alcala de Henares La Garena

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Other web-users rate our hotel

  • 362 reviews 9.2/10 Location
  • 546 reviews 6.9/10 Room
  • 484 reviews 8.7/10 Service
  • 7 reviews 8.6/10 WiFi
  • 247 reviews 7.6/10 Cleanliness
  • 193 reviews 8.3/10 Breakfast

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.