ibis Madrid Alcala de Henares La Garena 3 stars

Customer review rating (ALL Rating) 4.5/5 993 reviews

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Description

Hotel extras

  • Hotel located about 25 km from the IFEMA Madrid fairgrounds

  • Close to the historic center of Alcalá de Henares

  • Electric car chargers available

  • Next to the Roman archaeological site of Complutum

  • Snack bar with outdoor terrace

Our accommodation(s)

Hotel location

ibis Madrid Alcala de Henares La Garena

Antonio Suarez 8
28802 ALCALA DE HENARES
Spain

GPS:40.474087, -3.391576

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  993 reviews

Customer review rating 3.0/5

Carlos E. A. C. Business - Confirmed reviews ALL

Not happy that I couldn't collect points because I booked the stay through my company's travel agent. I shall not stay at Ibis again. If you want to attract people on business trips this is something you should correct.

Dear Carlos E. A. C., We appreciate your feedback regarding your recent stay. We regret that the experience did not meet your expectations and understand your concern regarding the accumulation of points. Your opinion is valuable and will be taken into account in our future marketing evaluations. Sincerely, Ibis Madrid Alcala de Henares La Garena

Customer review rating 4.0/5

Emanuel R. D. O. L. E. S. Business - Confirmed reviews ALL

Great staff and good relation cost vs quality.

Dear Emanuel , Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and appreciated our staff and value for money. Your satisfaction is important to us. Goodbye, ibis Madrid Alcala D. Henares La Garena

Customer review rating 4.0/5

Jose M. H. R. Couples - Confirmed reviews ALL

Ambiente agradable.

Estimado huésped; Agradecemos sinceramente su comentario positivo sobre nuestra ubicación, servicio y ambiente. Es un placer saber que disfrutó de su estancia. Esperamos recibirle nuevamente en nuestro Hotel Ibis Madrid Alcalá de Henares La Garena. Atentamente, Mónica A. Dirección Ibis Madrid Alcala de Henares La Garena

Customer review rating 3.5/5

Sebastian P. Couples - Confirmed reviews ALL

All good but the room smelled like someone was somoked there the whole day.

Dear guest; Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the odor in your room. Please be assured that we take such matters seriously and will review our cleaning protocols to enhance the guest experience. Best regards,ç Mónica A. ibis Madrid Alcala de Henares La Garena

Customer review rating 4.5/5

Stephen P. Couples - Confirmed reviews ALL

Very well trained staff managing a pleasant hotel

Dear guest; Thank you for your kind words regarding our location and staff. We are pleased to hear that you enjoyed your stay and found our team to be well-trained and accommodating. Best regards, Mónica A. Ibis Madrid Alcala de Henares La Garena

Other web-users rate our hotel

  • 370 reviews 9.1/10 Location
  • 550 reviews 6.8/10 Room
  • 498 reviews 8.7/10 Service
  • 8 reviews 7.1/10 WiFi
  • 251 reviews 7.5/10 Cleanliness
  • 199 reviews 8.4/10 Breakfast

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