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ibis budget Madrid Alcala de Henares 2 stars

Customer review rating 4.3/5 2,455 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis budget Madrid Alcala de Henares
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+ 7 Services

Hotel extras

  • Arrangement with MOMO sports club 547 yds (500 m) from the hotel (POOL-FITNESS-PADDLE TENNIS).

  • Summer terrace where guests can have breakfast or enjoy a refreshing drink.

  • Peaceful hotel at the foot of the A2 highway, 1.9 miles from the center of Alcalá de Henares.

  • Latest-generation high-speed WIFI.

  • 20 mins from the IFEMA - Feria de Madrid conference center and 19 mins from Barajas airport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing Paying
  • Beauty salon
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Business services
  • Self service business centre

Hotel location

ibis budget Madrid Alcala de Henares

Calle Hita 2
Hotel
28805 alcala de henares
spain

Tel: +34918796850

Fax: (+34)91/8820611

Check-in from 12h00

Check out up to 12h00

  • By plane

    MADRID BARAJAS At 27.1km / 16.84 miles

  • By car

    CARRETERA N II At 1km / 0.62 miles

  • By train

    ALCALA At 0.5km / 0.31 miles

GPS :40.500544, -3.337189

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with double bed and single bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our guest reviews for
ibis budget Madrid Alcala de Henares

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,455 reviews

tripadvisor

TripAdvisor Rating 4.0/5

454 reviews

Nice Personnel

Customer review rating 5.0/5

Hammed S. Families - 06/04/2021 Confirmed reviews ALL

Good Quality Very nice personnel at the reception.

Dear Hammed Oludamola Max S., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Good stay

Customer review rating 4.0/5

Mike D. Couples - 22/03/2021 Confirmed reviews ALL

Nicely situated for a mid way break to our journey from Almeria to Santander, the hotel was clean and the staff friendly and welcoming.

Dear Mr D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

"NOT CLEAN, BAD SERVICE"

Customer review rating 0.5/5

Juan J. M. Business - 07/09/2020 Confirmed reviews ALL

NOT CLEAN TOWELS - DIRTY TOWELS DIRTY FLOOR BED NOT DONE

the hotel is well located.

Customer review rating 5.0/5

Evelyn A. B. B. Couples - 22/02/2020 Confirmed reviews ALL

We found all the staff to be very helpful, friendly and accommodating

Dear BERNARD B., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Perfectly fine, one small problem

Customer review rating 3.5/5

Ej Business - 03/02/2020 Confirmed reviews ALL

All was OK except that the smaller lights in our room (002) didn't seem to work. Could this be fixed?

Dear Ruth elizabeth W., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Enjoyable stopover

Customer review rating 5.0/5

Anonymous Couples - 02/02/2020 Confirmed reviews ALL

Friendly welcoming and comfortable clean room.

Dear Geoffrey M., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Smelled aweful

Customer review rating 1.5/5

Analia Business - 24/01/2020 Confirmed reviews ALL

Changed room because it smelled like public toilet. The second room was not better. Poor choice for breakfast.

Excelent

Customer review rating 5.0/5

George Families - 02/01/2020 Confirmed reviews ALL

Excelent

Dear GHEORGHE B., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Mr

Customer review rating 4.0/5

Douglas M. Business - 22/12/2019 Confirmed reviews ALL

Very clean. accessable La DEHESA COMMERCIAL CENTRE. GOOD SPANISH BREAKFAST

Dear DOUGLAS M., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Satisfecho

Customer review rating 4.0/5

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

Positiva

Estimado Juan Bautista, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Enjoyable Stay

Customer review rating 4.5/5

Badh Couples - 18/11/2019 Confirmed reviews ALL

We are regular visitors to the hotel on our frequent travels through Europe and are very satisfied with the hotel staff and location. Hotel is very clean, breakfast is very good but simple. Location is ideal for both Madrid which can be reached by train or car, airport is also quite close. There are plenty of restaurants in Alcala de Henares, a very good shopping mall adjacent to the hotel and also, very important to road travelers, fuel prices at the mall outlet are probably the cheapest in the Madrid region!

Dear Brian antony douglas H., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

mr

Customer review rating 4.0/5

Alan Couples - 11/11/2019 Confirmed reviews ALL

good quality, good customer relations, bedroom and the facilities were of good quality, easy access back to motorway network from southern spain onward to france and uk. would recommend to anyone.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Correcta

Customer review rating 3.5/5

Ernesto Families - 20/10/2019 Confirmed reviews ALL

Hotel normal sin mas, aceptable.

Estimado Ernesto, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Absolutley First Class

Customer review rating 5.0/5

John -. L. R. S. Solo - 15/10/2019 Confirmed reviews ALL

Welcome - as always - was friendly. Room and fittings very good and comfortable. Breakfast good.

Dear JOHN J., We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares
Customer review rating 4.5/5

Anonymous Business - 16/09/2019 Confirmed reviews ALL

Mejor imposible

Estimado Leire, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Best an Ibis budget could get!

TripAdvisor rating 5.0/5

Global38017842157 Business - 30/06/2019 TripAdvisor review

Everything except location is excellent for this property. I had a minor transaction related issue but their GM, Nicole, intervened & solved that satisfactorily. Excellent experience, will visit again.

Dear Customer, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Short Stay

TripAdvisor rating 5.0/5

Brian H Couples - 21/04/2019 TripAdvisor review

A regular stopping point on our trips from Spain to Germany and return. Excellent hotel, very clean and good breakfast. Located just outside Madrid on the Zaragoza road and immediately adjacent to a very good shopping mall and more important a fuel station associated with the mall with very low prices.Madrid Central is 40 minutes away by train, the station 5-10 minutes walk away.

Dear Brian, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Good budget hotel

TripAdvisor rating 4.0/5

Trail252778 Family - 31/10/2018 TripAdvisor review

Clean rooms, reasonable beds, good shower, good price overall and pet friendly, although we didn´t take the dogs this time. Easy parking with plenty of space, next to the Buffalo Grill, Lidl and a shopping mall.

Dear Trail252778, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

Excellent as usual

TripAdvisor rating 5.0/5

dtay27 Couples - 23/06/2018 TripAdvisor review

Hotel well positioned near the motorway with a restaurant next door and Lidl supermarket nearby. Very clean rooms. Friendly, cheerful and very helpful staff - nothing was too much trouble.I needed to change the room as it was too far for my husband to walk - not a problem. Another pillow? Again, not a problem. Smiley, smiley, smiley and still smiling at breakfast!

Dear Dtay27 We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier General Manager Hotel ibis budget Alcalá de Henares

Great Overnight (or longer) Stay

TripAdvisor rating 5.0/5

LosRomanesJohn Couples - 03/06/2018 TripAdvisor review

We have stayed at Ibis Budget Madrid Alcala de Henares several times over the past five years. The Hotel has gone from strength to strength with Excellent improvements made by the Boss -- NICOLAS -- and his excellent staff -- 'The Smiley-Team' Nicolas has made so many improvements to the hotel so that your stay is a welcoming, warm, relaxed and most enjoyable one. It is called --

Dear John, We very much appreciate your comments regarding your stay at the ibis budget Madrid Alcala de Henares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Brossier Director Hotel ibis budget Alcalá de Henares

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