Dear Guest, Thank you so much for this wonderful review! We are delighted that you chose to celebrate your birthday with us and that you enjoyed such a special stay at Molitor. We are especially happy to hear that you made the most of our iconic outdoor Art Deco pool — 8 km is quite an impressive birthday swim! We are also pleased that you enjoyed your welcome, your rooftop dinner and the upgrade to your room. It was a pleasure to be part of your celebration, and we will be delighted to welcome you back for another great stay. Warm regards, Ella Le Boisselier Guest Experience

Dear Guest, Thank you very much for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed your stay, particularly our historic photographs, the pool, the beautiful décor, as well as the comfort and cleanliness of your room. We are also pleased that our teams made you feel welcome throughout your stay. We are truly sorry, however, that your breakfast experience on Monday fell short of the standard we aim to provide. We fully understand your disappointment, especially regarding the lack of choice and the service during that morning. Your comments have been shared with our Breakfast team so that we can ensure a more consistent experience for our guests. We are nevertheless glad to hear that the freshly prepared eggs were enjoyable and that our team was able to assist you. We hope to have the pleasure of welcoming you back to Molitor for an even more enjoyable stay next time. Warm regards, Ella Le Boisselier Guest Experience

Dear Guest, Thank you so much for this truly wonderful review. Reading that Molitor has become part of your Paris tradition and that you return to celebrate your anniversary with us each year is incredibly meaningful to our entire team. Knowing that each stay feels even better than the last is the greatest compliment we could receive. We are especially touched by your kind words about Adrien, Sami, Fanny, Caroline and Marie. We will be delighted to share your compliments with each of them. It is wonderful to know that their attentiveness, as well as the care of our Housekeeping team, helped make your stay more comfortable and memorable. And we can happily solve the mystery of your anniversary surprise: it was our Guest Experience team who prepared the rose petals and heart-shaped balloon in your room. Knowing that this little surprise made your arrival so special truly means a lot to us. Creating these personal moments for our returning guests is one of the things we enjoy most about what we do. And the Cinderella moment made us smile! We will certainly share your lovely story with our Housekeeping team. It is these spontaneous and thoughtful gestures that make the Molitor experience so special. We are, however, sorry that breakfast was less smooth on one of your mornings, particularly with the long wait for your café au lait and the buffet not being replenished as quickly as it should have been. Your comments have been shared with our Breakfast team, and we appreciate you bringing this to our attention. Thank you once again for your trust, your loyalty and for taking the time to share such a thoughtful review. It is a real pleasure to know that Molitor has become a place where you feel recognised, cared for and at home. We look forward to welcoming you back for your next anniversary — and to creating another special Molitor moment for you both. Warmest regards, Ella Le Boisselier Guest Experience

Dear Ms. , Thank you for taking the time to share your detailed feedback following your family stay at Molitor. We are pleased to hear that you found your room comfortable and well equipped. We are, however, sorry that certain aspects of your stay did not meet your expectations. We sincerely apologize for the minibar not being restocked. We also regret that the breakfast experience was disappointing, particularly regarding the variety of the buffet and the service. Your comments concerning the milk requested with your coffee have been duly noted and will be shared with our Food & Beverage team so that we can improve the consistency of our service. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Kind regards, Corentin CAPELLE Guest Experience

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed the comfort of your room, particularly the bed and pillows. We are truly sorry to hear about this unpleasant experience during the night. We fully understand how disruptive this must have been and appreciate you bringing it to our attention. We have taken note of your comments and will share them with the relevant teams. We hope to have the opportunity to welcome you back and provide you with a more comfortable and restful stay. Warm regards, Ella Le Boisselier Guest Experience

Dear Guest, Thank you so much for sharing this lovely review. We are delighted that our team helped make your 40th wedding anniversary at Molitor even more special. We are so happy to hear that you enjoyed the little touches prepared for your arrival, as well as the warm and attentive service throughout your stay. Your kind words about our Concierge and Breakfast teams mean a lot to us, and we will be delighted to share them with the team. It was a pleasure to welcome you for such a special occasion, and we hope to have the pleasure of welcoming you back for many more celebrations to come! Warm regards, Ella Le Boisselier Guest Experience

Dear Guest, Thank you very much for your kind feedback. We are delighted that you enjoyed the unique atmosphere of Molitor and the warm welcome from our teams. We look forward to welcoming you back for another memorable stay. Warm regards, Ella Le Boisselier Guest Experience

Dear Mr. B., Thank you for taking the time to share your feedback following your family stay at Molitor Hotel & Spa Paris. We are pleased to hear that you enjoyed the combination of your stay and leisure facilities, as well as the warm and attentive service provided by our team. We are, however, sorry to learn that the quality of our food did not fully meet your expectations. Your comments are important to us and have been shared with the relevant teams as we continuously strive to improve our offering. We hope to have the pleasure of welcoming you and your family back to Molitor in the future and providing you with an experience that fully meets your expectations. Warm regards, Corentin CAPELLE Guest Experience

Dear Guest, Thank you very much for your lovely feedback. We are delighted to know that you enjoyed the historic and luxurious atmosphere of Molitor, as well as the comfort and spaciousness of your room. We look forward to welcoming you back for another memorable stay. Warm regards, Ella Le Boisselier Guest Experience.

Dear Guest, Thank you sincerely for sharing such a thoughtful and detailed review. It is wonderful to know how much you enjoy staying with us, and we are particularly pleased that the warm welcome from our Front Desk team contributed positively to your experience. We are, however, truly sorry that the accessible room affected your stay in certain respects. We understand your disappointment regarding the water spreading across the bathroom floor and the inconvenience this caused to your slippers, as well as the limited workspace provided by the room layout. Your comments are extremely valuable, and we will share them with the relevant teams so that these points can be carefully reviewed. We are committed to ensuring that our accessible accommodations provide not only the necessary functionality, but also the level of comfort and refinement our guests expect from Molitor. We very much hope to have the pleasure of welcoming you back and of offering you an experience that fully reflects the spirit of Molitor. Warmest regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you for taking the time to share your feedback with us. We are truly sorry to learn that the location of your room and the shower did not meet your expectations. We fully understand how important these details are to the comfort and enjoyment of your stay. As the hotel was unfortunately fully booked during your visit, our options to accommodate a room change were limited. Nevertheless, we sincerely regret that we were unable to provide a more satisfactory solution at the time. Please be assured that we have carefully noted your room preferences, so that they may be taken into consideration for a future stay, subject to availability. We greatly value your feedback and hope to have the opportunity to welcome you back and provide you with the experience you expect from Molitor. Kindest regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you very much for your lovely feedback and for your excellent rating. We are delighted to hear that you enjoyed your experience at Molitor and that you found our hotel to be such a terrific place. We hope to have the pleasure of welcoming you back soon for another memorable stay in Paris. Warm regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you very much for your perfect rating and for your kind words. We are delighted to hear that everything was great during your stay at Molitor. Your satisfaction is the greatest reward for our entire team and a wonderful encouragement to continue delivering memorable experiences. We look forward to welcoming you back very soon for another exceptional stay. Warm regards, Evita Alamaniotou Front of House Director

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay at Molitor. We are delighted to hear that you enjoyed our iconic setting, the peaceful surroundings and, in particular, our breakfast buffet. However, we are truly sorry that several aspects of your experience did not meet the standards you rightly expected from a five-star hotel. We particularly regret your comments regarding the level of service you experienced across the different departments. This is certainly not the impression we wish to leave our guests with, and your feedback will be shared with our teams so that we can continue to improve. We are also sorry to hear about the condition of some of the furniture in your room. While we are pleased that you nevertheless found the room comfortable, the stains you noticed should not have been present and we will ensure this point is followed up with our housekeeping and maintenance teams. Regarding the fitness centre, we sincerely apologize for the discomfort caused by the temperature. We will also look into the air-conditioning system to ensure that the facilities remain comfortable for our guests. Finally, we completely understand your frustration regarding the lack of information about the pool procedures during your first visit. We should have provided you with clearer guidance on the practical arrangements, including the lockers and towel collection. We are sorry that this made your first experience stressful and will review how this information is communicated to our guests. Thank you once again for your constructive comments. We truly hope to have the opportunity to welcome you back and provide you with the level of service and experience that Molitor strives to offer. Warm regards, Corentin CAPELLE Guest Experience

Dear Sir, Thank you very much for your kind review and for your excellent rating. We are delighted that you enjoyed a relaxing stay in the unique setting of Molitor, and that our distinctive history and atmosphere offered you a sense of escape while remaining in the heart of Paris. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Evita Alamaniotou Front of House Director

Dear Sir, Thank you very much for your kind words and for recommending Molitor. We are delighted to hear that you enjoyed our historical pools, bars and rooftop, as well as our food and drinks offerings. Most of all, we are pleased that the warmth and attentiveness of our teams contributed to making your stay a memorable one. Your recognition is greatly appreciated, and we look forward to welcoming you back for another wonderful experience at Molitor. Warm regards, Evita Alamaniotou Front of House Director

Dear Madam, Thank you for taking the time to share your feedback following your stay at Molitor. We are delighted that our iconic Art Deco swimming pool made such a strong impression on you. It is indeed one of the most unique features of our hotel, and we are pleased that you enjoyed this part of the Molitor experience. We are, however, sorry to hear that our hospitality did not feel exceptional and that certain aspects of your stay, including the breakfast, Wi-Fi connection and ease of access, did not fully meet your expectations. Your comments are valuable to us and have been shared with the relevant teams so that we can continue improving the guest experience. We hope to have the pleasure of welcoming you and your family back to Molitor, with the opportunity to provide you with a more memorable experience. Kind regards, Corentin CAPELLE Guest Experience

Cher Monsieur, Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience au Molitor. Nous sommes ravis de savoir que vous avez apprécié l’accueil chaleureux de nos équipes, ainsi que nos piscines et votre chambre. Votre satisfaction est une véritable source de motivation pour l’ensemble de nos collaborateurs. Au plaisir de vous accueillir à nouveau très prochainement pour un nouveau séjour parisien au Molitor. Bien cordialement, Corentin CAPELLE Guest Experience

Dear Ms., Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that you enjoyed the beauty and style of our hotel, as well as our pools. It is wonderful to know that you would love to return to Molitor — we would be truly delighted to welcome you back. We also appreciate your valuable feedback regarding the breakfast, the snack options and the possibility of offering refreshments by the indoor pool. Your comments have been shared with our teams as we continuously strive to enhance our guests’ experience. We look forward to welcoming you and your family back to Molitor for another memorable stay. Warm regards, Corentin CAPELLE Guest Experience