Novotel Lyon Gerland Musée des Confluences 4 stars

Customer review rating (ALL Rating) 4.2/5 2,281 reviews

Best price
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Novotel Lyon Gerland Musée des Confluences - Image 1
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Novotel Lyon Gerland Musée des Confluences - Image 3
Novotel Lyon Gerland Musée des Confluences - Image 4
70 avenue Leclerc, LYON CEDEX 07, 69363 Lyon, France

Description

Hotel extras

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats to shows at La Halle Tony Garnier!

  • Our N'Loft: Team get-togethers, or family reunions just like at home

  • Family rooms, connecting possibilities, your children will be pampered.

  • VIP experience on our Executive floor!

Our accommodation(s)

Hotel location

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

Telephone
Fax +33 4 72 71 11 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA FABRIK

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,281 reviews

TripAdvisor Rating  4.0/5  1,428 reviews

Certificate of excellence 2023

NIGHTMARE AT NOVOTEL

TripAdvisor rating 1.0/5

Explorer20261249943 TripAdvisor review

**Review of Novotel Hotel Lyon Gerland Musée des Confluences** I recently stayed at Novotel Hotel Lyon Gerland Musée des Confluences on October 23 and 24, 2024, and I must express my profound disappointment. My experience has been nothing short of a nightmare. Upon arrival, we were shocked to discover that our room did not have the advertised air conditioning. Instead, we were told to keep the windows open, which was not only uncomfortable but also downright alarming given the presence of rats and insects in the area. The small window made the room feel claustrophobic, intensifying the discomfort. I lay in a very uncomfortable bed, unable to relax in a sweltering room with no relief in sight. This stay has left me with a lasting aversion to Novotel. The false advertising regarding amenities is unacceptable, and the lack of concern from the staff about our comfort was equally disheartening. I will never choose Novotel again, as this experience has marred my impression of the brand for life.

Confortable and quiet place

Customer review rating 4.5/5

Andres Families - Confirmed reviews ALL

Check-in and check-out both were smooth

Formidable

Customer review rating 5.0/5

Delphine Families - Confirmed reviews ALL

Excellent moment au Novotel Lyon Gerland

Bonjour et merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que vous avez passé un excellent moment au Novotel Lyon Gerland. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Carla, réceptionniste

Good stay in a well located hotel.

Customer review rating 4.0/5

Niguel Business - Confirmed reviews ALL

It was the second time in this hotel for us. The experience was good. I only wish the check-in time was a little earlier. For people traveling from another continent, waiting for hours to be able to get into a room is not nice. Most hotels in the world receive new guests around 12:00-1:30 pm.

Dear Miguel R., Thank you very much for your comment and for choosing our hotel for the second time! We're glad to hear that your experience was good. We understand that waiting for check-in can be challenging, especially after a long journey. Your feedback is valuable, and we will consider your suggestion to improve the comfort of our future guests. We look forward to welcoming you again! The front desk team.

Well loactaed

Customer review rating 3.5/5

Tamer S. Business - Confirmed reviews ALL

very good place, activity at the reception was amazing specially the mini games

Dear customer, Thank you for your comment. We are delighted that both the location and the hotel were to your liking. We hope to see you again during your next stay and wish you all the best. Yours faithfully The reception team

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Other web-users rate our hotel

  • 860 reviews 7.7/10 Location
  • 1,614 reviews 5.9/10 Room
  • 1,524 reviews 8/10 Service
  • 17 reviews 5.6/10 WiFi
  • 809 reviews 8.2/10 Breakfast
  • 594 reviews 4.4/10 Cleanliness
  • 338 reviews 4.8/10 Amenities
  • 331 reviews 3.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.