Novotel Lyon Gerland Musée des Confluences 4 stars

Customer review rating (ALL Rating) 4.2/5 2,402 reviews

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70 avenue Leclerc, LYON CEDEX 07, 69363 Lyon, France

Description

Hotel extras

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats for shows at Halle Tony Garnier.

  • MICE offer with a loft to make you feel right at home

  • Family rooms, connecting rooms possible, your children will be pampered.

  • Private closed and paying parking with direct access to the hotel.

Our accommodation(s)

Hotel location

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

Telephone
Fax +33 4 72 71 11 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA FABRIK

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,402 reviews

Customer review rating 3.5/5

Cedric F. Business - Confirmed reviews ALL

Coming regularly - Service is great, Restaurant and Breakfast good, Uber to Oldtown around 12-15EUR. Only downside is the bathrooms/showers. Miserable... Especially if you measure more then 1.70m.

Dear Monsieur F., Thank you very much for your continued loyalty and for taking the time to share your detailed feedback. We are delighted to read that you regularly appreciate the quality of our service, as well as our restaurant and breakfast. We are also pleased that our location is convenient for your stays. We have well noted your comment regarding the bathrooms and showers. Your feedback is very valuable and helps us identify areas for improvement in our future renovation plans. We look forward to welcoming you again on your next visit. Kind regards, The Front Desk

Customer review rating 4.5/5

Johannes H. Couples - Confirmed reviews ALL

Good room and excellent breakfast.

Dear Johannes H., Thank you for your kind words regarding your recent stay at Novotel Lyon Gerland Musée des Confluences. We are delighted to hear that you appreciated our location, room quality, and breakfast offerings. It is always our aim to provide a memorable experience for our guests, and your positive feedback serves as great motivation for our team. Best regards, Quila HINGRAI Room division Manager Novotel Lyon Gerland Musée des Confluences

Customer review rating 4.5/5

Louisa L. Couples - Confirmed reviews ALL

Lovely hotel, clean, efficient, bedrooms were comfy and super quiet. Food was excellent. Great transport links. Only didn’t give it a 10 as I found the bed uncomfortable (but my husband slept well) and the tray to enter the shower was dangerously slippy.

Dear Louisa L., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment clean, efficient, and well-located, as well as enjoying our food offerings. We appreciate your comments about the bed comfort and the shower tray; your insights are invaluable in helping us improve our services and facilities. Best regards, Charly Gal Receptionist

Customer review rating 4.5/5

Michael C. Families - Confirmed reviews ALL

We had a social deal with the Lyon city card included in price which was perfect for discovering the city. Hardly spent any time in the hotel itself!

Dear Michael C., Thank you for your kind words regarding your recent stay at Novotel Lyon Gerland Musée des Confluences. We are delighted to hear that you found our location convenient for exploring Lyon and that the inclusion of the Lyon City Card enhanced your experience. It is always gratifying to know our guests make the most of their time in the city. We hope to welcome you back in the future. Charly Gal Receptionist

Customer review rating 3.5/5

Rodrigo F. Business - Confirmed reviews ALL

Room was ok. Staff were very friendly. Breakfast was good. The gym under maintenance for a full week was not very nice. The entrance for the hotel was hard to find upon arrival. Coming from the subway I could not see any signs and had to walk around the hotel until I found the entrance.

Dear Rodrigo F., Thank you for sharing your feedback. We are glad to hear that you found our staff very friendly, enjoyed your room, and appreciated the breakfast. We sincerely apologize for the inconvenience caused by the gym being under maintenance during your stay, as well as the difficulty in locating the hotel entrance. Your comments have been shared with our team to help improve signage and communication for future guests. We hope to have the opportunity to welcome you back and provide an even smoother experience next time. Best regards, Quila HINGRAI Directrice d'hébergement Novotel Gerland Musée des Confluences

Other web-users rate our hotel

  • 1,035 reviews 8/10 Location
  • 1,859 reviews 5.6/10 Room
  • 2,103 reviews 8.5/10 Service
  • 11 reviews 7.6/10 WiFi
  • 1,070 reviews 8.8/10 Breakfast
  • 938 reviews 4.8/10 Comfort
  • 796 reviews 7.6/10 Food
  • 715 reviews 5.5/10 Cleanliness

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