Novotel Lyon Gerland Musée des Confluences

Great hotel for experiencing Lyon, located near tramline for easy access Nice comfortable rooms Good breakfast Very friendly

The room for 2 adults and 2 children was very small. Worst of all the room was dirty. There were biscuit crumbs on the floor and the carpet was all dusty. One of the worst room experiences from novotel for me.

We had a pleasant stay. It is alway nice to stay over when we traveling to the south of France. The pool is great to cool down after a long ride.

The Swimming pool is not clean and was over crowded, the restaurant was terrible and over crowded as well, the room was not clean with some suspect first in the wall. I will strongly not recommend this hotel despite the location (close to the musée)

The suite was okay, but the sofa bed was absolutete poor quality: thin, rolling to the middle. The service was also very poor. No bar service at the pool, okay so we get drinks inside. We did not get a tray so we had to carry multiple drinks outside. Consequence: glasses fall out of hands (not with us but other people) and there is glass everywhere around the pool where people walk bare foot. Additionally, pool towels only available at the reception. We were not told but they are €3 (!!) each and then the cleaning staff took them out of the room. The reception staff did not care that we had to pay twice for towels. Overall rude staff, terrible service.