Novotel Lyon Gerland Musée des Confluences 4 stars

Customer review rating (ALL Rating) 4.2/5 2,387 reviews

Novotel Lyon Gerland Musée des Confluences - Image 1
Novotel Lyon Gerland Musée des Confluences - Image 2
Novotel Lyon Gerland Musée des Confluences - Image 3
Novotel Lyon Gerland Musée des Confluences - Image 4

Description

Hotel extras

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats to shows at Halle Tony Garnier!

  • MICE offer with a loft to make you feel right at home

  • Family rooms, connecting rooms possible, your children will be pampered.

  • La Fabrik restaurant, local and gourmet cuisine in a warm and leafy setting

Our accommodation(s)

Hotel location

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA FABRIK

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,387 reviews

TripAdvisor Rating  3.8/5  1,457 reviews

Customer review rating 4.0/5

Patrice V. Business - Confirmed reviews ALL

Nice hotel even if rooms look a bit dated.

Dear Mr. V., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our staff to be accommodating and enjoyed your overall experience. We appreciate your feedback regarding the room decor and will take it into consideration as we continuously strive to enhance our guests' experiences. We hope to welcome you back on your next visit to Lyon. Best regards, Charly Gal Receptionist

Customer review rating 2.5/5

Marcis L. Business - Confirmed reviews ALL

I was upset with the fitness room. 3 of 4 training devices were broken or not working, and they were not repaired during the stay. Although the facilities were nice and equipment generally fine

Dear Marcis L., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our location and the breakfast offerings. However, I sincerely apologize for the inconvenience you experienced with the fitness room equipment. We continuously strive to maintain our facilities and your comments will be addressed with our maintenance team to ensure improvements are made. Best regards, Charly Gal Receptionist

Customer review rating 5.0/5

Kaarel P. Families - Confirmed reviews ALL

Clean and conveniently located hotel with public transport nearby. Suitable for a city visit, the city centre is 15-25 minutes away by tram and metro.

Dear Kaarel P., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that our hotel's cleanliness and convenient location met your needs during your unexpected family visit. Our proximity to public transport indeed makes it easy for guests to explore the city, and we are glad it worked well for you. We hope to welcome you back in the future for a more leisurely stay. Charly Gal Réceptionniste

Customer review rating 5.0/5

Dany T. Families - Confirmed reviews ALL

Service au top et de qualité Repas excellent Bar au top

Cher Dany T., Je vous remercie sincèrement pour votre retour positif concernant votre séjour au Novotel Lyon Gerland Musée des Confluences. Nous sommes ravis d'apprendre que vous avez apprécié la qualité de notre service, ainsi que vos repas et l'ambiance de notre bar. Votre satisfaction est notre priorité et nous nous efforçons de maintenir ces standards d'excellence. Cordialement, Charly Gal Réceptionniste

Customer review rating 2.5/5

Sebastien L. Families - Confirmed reviews ALL

Arrival… no parking space, impossible to talk to anyone through parlephone, no excuse at the reception. Meal arriving at different moments but… before the drinks.

Dear Sebastien L., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations, particularly concerning the service aspects. We strive to ensure that our guests have a seamless arrival and dining experience. Your comments regarding the parking and meal service will be reviewed with our team as we continually aim to enhance our guest services. Sincerely, Charly Gal Réceptionniste

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,037 reviews 7.9/10 Location
  • 1,884 reviews 5.9/10 Room
  • 2,097 reviews 8.5/10 Service
  • 11 reviews 4.9/10 WiFi
  • 1,084 reviews 8.9/10 Breakfast
  • 954 reviews 5/10 Comfort
  • 785 reviews 7.7/10 Food
  • 728 reviews 5.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Lyon