Novotel Lyon Gerland Musée des Confluences 4 stars

Customer review rating (ALL Rating) 4.2/5 2,411 reviews

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Description

Hotel extras

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats for shows at Halle Tony Garnier.

  • MICE offer with a loft to make you feel right at home

  • Family rooms, connecting rooms possible, your children will be pampered.

  • Private closed and paying parking with direct access to the hotel.

Our accommodation(s)

Hotel location

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA FABRIK

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,411 reviews

Customer review rating 3.0/5

Denis R. Couples - Confirmed reviews ALL

Standard! Convenient but no thrill! Nice front desk staffs! Covered parking availability albeit no electric car charging facilities.

Dear Denis R., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and that our front desk team made a positive impression. I appreciate your comments regarding the lack of electric car charging facilities; your input is valuable as we continually evaluate our services to enhance the guest experience. Sincerely, Charly Gal Receptionist

Customer review rating 3.5/5

Nazeem V. Business - Confirmed reviews ALL

Room was fine and spacious. Bathroom not comfortable and the bathtub was not looking clean.

Dear Nazeem V., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the room spacious and satisfactory. However, I regret to learn that the bathroom did not meet your expectations, particularly concerning the cleanliness of the bathtub. Please be assured that we prioritize hygiene and will address your observations with our housekeeping team to ensure our standards are upheld. Best regards, Charly Gal Receptionist

Customer review rating 5.0/5

John B. Families - Confirmed reviews ALL

Friendly and professional staff, comfortable room, and very convenient location

Dear John B., Thank you for your kind feedback regarding your stay at Novotel Lyon Gerland Musée des Confluences. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. It is especially gratifying to know that our staff made a positive impression with their professionalism and friendliness. We look forward to welcoming you back for another enjoyable experience. Charly Gal Receptionist

Customer review rating 5.0/5

Bethany K. Couples - Confirmed reviews ALL

Location, cleanliness, reception

Dear Bethany K., Thank you for your kind words regarding your recent stay at Novotel Lyon Gerland Musée des Confluences. We are delighted to hear that you found our location, cleanliness, and reception services to be perfect. It is our goal to provide a memorable experience for all our guests, and your feedback reinforces our commitment to excellence. Best regards, Charly Gal Receptionist

Customer review rating 4.0/5

Patrice V. Business - Confirmed reviews ALL

Nice hotel even if rooms look a bit dated.

Dear Mr. V., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our staff to be accommodating and enjoyed your overall experience. We appreciate your feedback regarding the room decor and will take it into consideration as we continuously strive to enhance our guests' experiences. We hope to welcome you back on your next visit to Lyon. Best regards, Charly Gal Receptionist

Other web-users rate our hotel

  • 1,049 reviews 8/10 Location
  • 1,878 reviews 5.8/10 Room
  • 2,111 reviews 8.6/10 Service
  • 12 reviews 7/10 WiFi
  • 1,088 reviews 8.8/10 Breakfast
  • 945 reviews 4.9/10 Comfort
  • 786 reviews 7.6/10 Food
  • 722 reviews 5.6/10 Cleanliness

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