Customer review rating 4.3/5 7,793 reviews
ALLSAFE approved hotel
Labelled ALLSAFE by Bureau Veritas
Front-row seats to shows at La Halle Tony Garnier!
Our N'Loft: Team get-togethers, or family reunions just like at home
Family rooms, connecting possibilities, your children will be pampered.
VIP experience on our Executive floor!
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
70 avenue Leclerc
LYON CEDEX 07
Contact email :H0736@accor.com
Check-in from 14h00
Check out up to 12h00
Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!
Check-in from - Check out up to
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Novotel Lyon Gerland are available in Superior, Executive and Suite categories and are designed for families with a double bed and sofa bed for 1 or 2 children. Twin rooms (2 beds 39" wide) and connecting rooms available on request.
Classic Room - 1 double bed and 1 double sofa bed
Executive Room with 1 double bed and 1 double sofa bed
Classic Room with 2 single size beds
Classic Room - 1 double bed and 1 single sofa bed
Number of meeting rooms: 15
Maximum size: 285 m²
Maximum capacity: 220 people
Maximum banquet capacity: 150 people
100% genuine reviews from our guestsFind out more
Very bad service
Lyhnild Business - 02/10/2021 TripAdvisor review
The restaurant service where very rude and not helpful. I even got sick from eating at the restaurant. They would often say they would help or get something and then never return. We often felt like we, the customers, where in the way of their job (which apparently wasn’t to help and service the customers). Most of the staff had an arrogant attitude. And the stay was even very pricey.
Bad parking experiences
X. C. Families - 09/09/2021 Confirmed reviews ALL
When we checked in, we said we have car, but the reception didn't tell us any code we needed to enter and leave the parking. So when we wanted to leave or enter the parking, we didn't know how to open the door and it wastes a lot of time for us. Unhappy.
gstockt01 29/07/2021 TripAdvisor review
Everything was perfect - the room was clean and spacious. The hotel and pool were lovely and a big thumbs up for the professional, helpful and cheerful staff. The only little hiccup was not having covered parking for our vehicle because its height would not fit in to the underground parking lot.
Not really up to the Novotel expectations
Maurits B Family - 28/07/2020 TripAdvisor review
This was not we looked forward to. Actually this property did not even met the standards we have seen at Ibis Budget properties. The size of this place might have something to do with it, but we have waited in line for everything; getting in the parking (which was full),getting out of the garage to park somewhere else, checkin,... But the lines at breakfast were the worst. A second outlet would do the trick even in the Covid-period we are living in. We did not even go for a second cup of coffee or piece of banquette because of the 10min wait. However, the location of the hotel is great..just of the autoroute and with a shopping centre a 15min walk away you can find a good meal before turning in. We had a triple room but underneath the fold up were the souvenirs the previous guests left (chewing gum and wrappers)
Exellent service and accomodations
Tony D. Business - 02/03/2020 Confirmed reviews ALL
The service of the staff from check-in, breakfast, bar service and check-out was great. The room was clean, comfortable and well serviced.
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