Novotel Brussels off Grand Place 4 stars

Customer review rating (ALL Rating) 4.5/5 2,177 reviews

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Description

Hotel extras

  • Just steps from Grand Place and Central Station the best of Brussels at your feet.

  • 'Green Key' certified

  • Travelling with kids? Our family rooms (up to 4) come with a Novotel touch they'll love.

  • Start your day right with our gourmet breakfast buffet.

  • Zinnia is open. Meet Brussels' new room for bold events

Our accommodation(s)

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Room 1

Hotel location

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 BRUSSELS
Belgium

GPS:50.846302, 4.354746

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,177 reviews

Customer review rating 4.5/5

Victoria B. Business - Confirmed reviews ALL

Dear Victoria, Many thanks for sharing your review. We are thrilled to hear about your wonderful experience during your recent stay with us. Our central location aims to make every stay seamless, and we’re glad it enhanced your visit. The team at the front desk works hard to provide attentive service, so your kind words mean a lot. Spacious, well-appointed rooms are a priority for us, and we’re happy yours met your needs. The entire team looks forward to welcoming you back in the future. Best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Norlinah S. Couples - Confirmed reviews ALL

Dear S., We appreciate you sharing your comments with us. We are delighted you enjoyed your stay at Novotel Brussels Off Grand Place. It’s wonderful to hear our central location made exploring Brussels’ historic sites and dining spots effortless for you. We’re also thrilled you found our Accor ALL App straightforward for booking, streamlining your experience matters to us. As a Classic member, your continued trust in our loyalty program means a lot, and we’re glad it added value to your trip. We hope to welcome you back soon! Best regards, Jurgen Van der Haegen, General Manager

Customer review rating 2.5/5

Sophie S. Business - Confirmed reviews ALL

Dear Sophie, We appreciate you bringing your concerns to our attention. We’re pleased our central location near Grand-Place added convenience to your business trip, placing Brussels’ cultural landmarks and transport hubs within easy reach. However, we sincerely apologize that aspects of your stay didn’t meet your expectations. Your feedback about room amenities and dining options helps us identify improvement opportunities. We’ve noted your observations about sustainability practices and remain committed to enhancing our environmental initiatives through ongoing reviews. We hope we can provide you with an improved stay in the future. Kind regards, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Camille V. E. Families - Confirmed reviews ALL

Dear Camille, We appreciate your kind review. We’re thrilled your family enjoyed our central location near Brussels’ key attractions and transport links. It’s great to hear our spacious rooms provided comfort for your little one, and that our soundproofing ensured peaceful rest despite the lively surroundings. Our team takes pride in maintaining clean, welcoming spaces for families to relax after exploring the city. It would be our pleasure to have you return on another occasion. Very best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Getrude R. Couples - Confirmed reviews ALL

Dear Getrude, Thank you for this high rating. We’re thrilled you had such a great stay with us. It’s wonderful to hear our central location worked perfectly for exploring Brussels’ main attractions. Being steps away from transport links and cultural landmarks makes discovering the city effortless, and we’re glad this added convenience to your couple’s getaway. We all look forward to the pleasure of welcoming you back. Our kindest regards, Jurgen Van der Haegen, General Manager

Other web-users rate our hotel

  • 2,056 reviews 9.8/10 Location
  • 1,613 reviews 6.8/10 Room
  • 1,443 reviews 8.7/10 Service
  • 14 reviews 9.4/10 WiFi
  • 863 reviews 7.9/10 Breakfast
  • 575 reviews 7.1/10 Cleanliness
  • 262 reviews 5/10 Amenities
  • 249 reviews 5.9/10 Food

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