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Novotel Brussels off Grand Place Hotel 4 stars

Customer review rating 4.4/5 9,497 reviews

ALLSAFE approved hotel

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Novotel Brussels off Grand Place
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+ 13 Services

Hotel extras

  • Next to the Grand-Place and central train station

  • In walking distance from many restaurants and sights

  • Modern, spacious and soundproofed rooms

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop Paying
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 brussels

Tel: +3226200429

Fax: (+32)2/5117723

Check-in from 14h00

Check out up to 11h00

  • STIB - MIVB :  29-38-63-66-71 CENTRAL STATION


  • STIB - MIVB :  3 - 4 Bourse - Beurs

  • By plane

    BRUSSELS SOUTH GOSSELIES At 60km / 37.5 miles

  • By plane

    BRUXELLES NATIONAL At 15km / 9.38 miles

  • By plane

    OSTEND At 100km / 62.5 miles

  • By helicopter

    AIRPORT ZAVENTEM At 0.1km / 0.06 miles

  • By train

    BRUXELLES/BRUSSEL At 0.1km / 0.06 miles

GPS :50.846302, 4.354746

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars


Type of cuisine: International

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -


Welcome to the Gourmet Bar, a place where the servings are generous and the atmosphere friendly and relaxed. If you wish a relaxing aperitif or an exotic cocktail, something quick to eat, try our Belgian specialities, or one of our many Belgian beers.

Non contractual photo

Our guest reviews for
Novotel Brussels off Grand Place

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,497 reviews


TripAdvisor Rating 4.0/5

3,321 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located

Customer review rating 3.5/5

Vilija Business - 23/07/2021 Confirmed reviews ALL

Well located close to station and old city

Quiet and clean

Customer review rating 4.5/5

To Business - 23/07/2021 Confirmed reviews ALL

I stayed for 1 night before traveling back to my home. I did not have an opportunity to experience the breakfast, fitness facility or other areas of the hotel.

Customer review rating 3.5/5

L. Families - 22/07/2021 Confirmed reviews ALL

Nice hotel in the very centre. Breakfast was good, though lots of things packed due to COVID-19 and the atmosthere was a bit cold. Let's hope that this was due to a pandemic.

well located & nice staff

Customer review rating 5.0/5

Ja J. 2. Solo - 20/07/2021 Confirmed reviews ALL

Very good as usual

Indeed, a good stay.

Customer review rating 4.5/5

Mr. D. Families - 20/07/2021 Confirmed reviews ALL

Good clean room. Centrally located. I think you could push more the fact there is parking essentially under the hotel at reasonable rate for 24 Hrs. Friendly helpful staff! :)

Short Notice Booking

Customer review rating 4.5/5

Db Business - 16/07/2021 Confirmed reviews ALL

Booked online in the middle of the night due to weather and travel issues. The gentleman on reception at 0030 was outstanding; polite and welcoming. Thank you DB

Stay was great

Customer review rating 4.0/5

Kim Families - 15/07/2021 Confirmed reviews ALL

The location is great, rooms were big and friendly staff

Coming home

Customer review rating 4.0/5

Jan Solo - 14/07/2021 Confirmed reviews ALL

In the past before I retired I stayed very many times in Brussels in either Marriott, Le Meridien (now Hilton) and your hotel. So this stay was like coming home. The stay was good, the breakfast room a bit without character

Good location but the allocated room(434) was in a poor condition.

Customer review rating 2.5/5

M. S. Families - 14/07/2021 Confirmed reviews ALL

The room we were allocated was in a very poor condition, with burnt marks on the carpet and very few amenities in it. The breakfast was ordinary. Considering we had just spent 11 nights at the other Novotel (city center) and we wanted an upgrade on our last night, this was literally money down the drain.

Customer review rating 5.0/5

Guest Business - 11/07/2021 Confirmed reviews ALL

Excellent location, warm welcome, very easy check in and check out, nice clean rooms

Well located

Customer review rating 4.5/5

Cecilia Families - 09/07/2021 Confirmed reviews ALL

Very good, great room and service. However, during covid time, a bit strange that breakfast is buffet. Hence, you can wear gloves to pick up the croissant. But then you still have to eat it. So not sure it helps. The staff pourring the plates would have been better.

Well located, good stay, helpful staff. Thank you

Customer review rating 4.0/5

Victoria Couples - 06/07/2021 Confirmed reviews ALL

Reservation over the telephone as usual. Help to recover my account credentials, however all my old credits are lost. Very good sanitary measures throughout the hotel. Very good stay at the Novotel off grande place, but the Bed was not what I expect from an Accord Hotel. Matress cover with wrinkles ...

Amazing location

Customer review rating 4.5/5

Morgan Couples - 05/07/2021 Confirmed reviews ALL

We loved our stay at Novotel. The location was perfect and right by grand palace. The parking was literally right next door and a good price for the location. The bed was comfy and the room was actually quiet for being right above a busy street. We will definitely be coming back to stay again. The staff was so friendly and even offered to lock our bags up after checkout so we didn’t have to leave it in our parked car.

good location

Customer review rating 4.0/5

Guest Solo - 04/07/2021 Confirmed reviews ALL

everything was well organized and labeled in order to ensure the safety of guests during the pandemic.

Not Novotel standard

TripAdvisor rating 3.0/5

AllMember 23/03/2021 TripAdvisor review

Rooms are tiny. Decoration/bathroom is not the standard of Novotel. Difficult to control the temperature at night. No amenities, no minibar, no welcome-drink (as a All-Gold member). No welcome-feel. Noisy a night - no good insulation of windows. Not possible to fully darken the room. ..etc etc

friendly staff, nice location

TripAdvisor rating 5.0/5

s_bastienl883 Business - 06/01/2021 TripAdvisor review

very helpful and friendly young staff I recommend ! Close to the main square, central train station and shops we had a fantastic view from our room and everything was perfect despite the Covid context

Dear s_bastienl883, Thank you for taking the time to share your experience in our hotel. We are very glad to receive your positive feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

Safe and reliable in an ideal location.

TripAdvisor rating 4.0/5

BigBriKesgrave 20/09/2020 TripAdvisor review

Very good procedures in place for Covid 19 so felt safe and everything was explained to me. The stay was as expected and up to the usual standard, although the restaurant and bar are closed at the moment. good price for the city centre and ideal for the Grand Place and other attractions.

Not value for money

TripAdvisor rating 3.0/5

gilbert b 15/06/2020 TripAdvisor review

premium rooms are very sober - reception OK - quiet inspite of middle of the city - personnel very helpful- not suitable for a long stay - climatisation is all right - no access to the restaurant because of corona virus

Dear Mr Gilbert B, We thank you for the time spent while writing this constructive comment and the nice comment about our staff. Indeed, the Covid19 forced us to take extra precaution in our standards to ensure the safety of our guests and staff, it had some consequences on services provided (as the closure of our restaurant and bar until further notice). We still appreciate that you come back to us for your stays in Brussels. Kind regards, Mathieu Dugardin, Front Office Manager

Wonderful stay for a wonderful occasion

TripAdvisor rating 4.0/5

jjamaldin1 21/02/2020 TripAdvisor review

We were very pleased with the service and the place was amazing. I felt privileged to stay at the hotel. We loved the city and we enjoyed the time out. The room was tidy and the staff were helpful. Thank you Novotel Brussels

Dear jjamaldin1, We would like to thank you for taking the time to share your positive experience in our hotel. We are very glad to receive your feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again in our city and our hotel, Best regards, Lauriane Marrion Group Reservations Manager

Weekend in Brussels

TripAdvisor rating 4.0/5

martinmU7941WG Family - 15/01/2020 TripAdvisor review

The hotel is almost perfect in every respect - great location, convenient parking garage right next door, literally one block from the Grand Place. The only negative was that the hotel was really warm and it was difficult for me and my family to get comfortable for the night because of it. The night manager offered us a fan which would just blow the warm air around the room. The windows were openable so that helped but the racket from the street from the near-perfect location meant that the choice was warm or noisy.

Dear martinmU7941WG, Thank you for taking the time to share your experience in our hotel, we will share your comment about the temperature with our technician in order to avoid this kind of situation in the future. We hope to have the opportunity to welcome you again next time Best regards, Lauriane Marrion Group Reservations Manager

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