Novotel Brussels off Grand Place 4 stars

Name: Novotel Brussels Off Grand Place: hotel in centre - ALL
Address: 120, rue du Marché Aux Herbes, BRUSSELS, 1000, BE
Telephone: +3226200429
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,149 reviews

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120, rue du Marché Aux Herbes, 1000 BRUSSELS, Belgium

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Novotel Brussels off Grand Place

Hotel that makes every moment matter

Stay, work and relax at Novotel Brussels Off Grand Place. Just steps from the iconic Grand Place, our 4-star hotel is designed for every kind of traveler - from families exploring Brussels to professionals on the go. Our quiet, spacious rooms feature free high-speed WiFi, a sofa, work desk, minibar, and air conditioning - perfect for a productive day or a cozy evening with the kids. Planning something special? Zinnia, our event space, is ideal for private celebrations, seminars, and corporate gathering.

In Brussels for business or leisure? Novotel Brussels off Grand Place puts you right where you need to be. With the central train station just around the corner and top sights, shops, bars, and restaurants all within walking distance, it's the ideal base to explore the city. Take time to visit the Royal Museums of Fine Arts, the Magritte Museum, or the Museum of Natural Sciences. Need to catch a flight? Zaventem Airport is just 16 minutes away by train.

Novotel Brussels Off Grand Place is located right in Brussels' city centre. All major attractions can be reached in several minutes on foot or by public transport including the Royal Palace and the Belgian Center for Comic Strip Art.

At Novotel Brussels off Grand Place, we don't just offer you a room-we welcome you into our home, right in the heart of Brussels. Whether you're traveling for work, with family, we're here to make every moment easy, warm, and a little bit special.

Jurgen Van Der Haegen, Hotel Management

Hotel extras

Just steps from Grand Place and Central Station the best of Brussels at your feet.
'Green Key' certified
Travelling with kids? Our family rooms (up to 4) come with a Novotel touch they'll love.
Start your day right with our gourmet breakfast buffet.
Zinnia is open. Meet Brussels' new room for bold events

Our accommodation(s)

Room

Superior room 1 double bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Room with 1 double bed and 1 sofa

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

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Room

Executive room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)

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Room

Superior room ideal for family 1 double bed and 2 single sofa beds

4 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 2 x Single sofa bed(s)

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Room

Accessible Superior room with double bed and 2 sofabeds

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s) and 1 x Single sofa bed(s)
Accessible room

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Suite

Executive Suite with 1 queen size bed

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Suite

Suite Room Designed by INNO

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Accessible Superior room with double bed and 2 sofabeds

4 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Hotel location

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 BRUSSELS
Belgium

GPS:50.846302, 4.354746

+32 2 620 04 29

Railway station
Bus stop
Helipad/aerodrome

CENTRAL STATION

Railway station

Access: 100 m / 0.06 mi

AIRPORT ZAVENTEM

Helipad/aerodrome

Access: 100 m / 0.06 mi

BRUXELLES/BRUSSEL

Railway station

Access: 100 m / 0.06 mi

LIGNE 71

Bus stop

Access: 200 m / 0.13 mi

LIGNE 63

Bus stop

Access: 200 m / 0.13 mi

NORTH STATION

Railway station

Access: 1 km / 0.63 mi

PALAIS DES BEAUX ARTS

Museums

Access: 100 m / 0.06 mi

MUSEES D'ART ANCIEN ET MODERNE

Museums

Access: 100 m / 0.06 mi

PALAIS DES BEAUX ARTS

Opera/symphony/concert hall

Access: 100 m / 0.06 mi

GRAND'PLACE

Tourist attraction

Access: 100 m / 0.06 mi

GRAND'PLACE

Entertainment/theatre district

Access: 100 m / 0.06 mi

MANNEKEN PIS

Tourist attraction

Access: 300 m / 0.19 mi 5 min walk / 1 min drive

MONNAIE

Entertainment/theatre district

Access: 500 m / 0.31 mi

MAGRITTE MUSEUM

Museums

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

GRAND-PLACE

Historic monument

Access: 1 km / 0.62 mi

SABLON

Tourist attraction

Access: 2 km / 1.25 mi

SIX FLAGS

Amusement park

Access: 15 km / 9.32 mi 20 min drive

KINEPOLIS

Cinema district

Access: 15 km / 9.32 mi

PLANKENDAEL

Zoo

Access: 25 km / 15.63 mi

FRANCORCHAMPS

Racetrack

Access: 120 km / 75 mi

GALLERIE DE LA REINE

Shopping centre/mall

Access: 100 m / 0.06 mi

GALLERIE DE LA REINE

Shopping district

Access: 100 m / 0.06 mi

SABLON

Shopping district

Access: 1 km / 0.62 mi

LOUISE

Shopping district

Access: 3 km / 1.88 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 300 m² / 3229.17 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 75

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,149 reviews

Thomas M. Families - 7/13/2026 Confirmed reviews ALL

Dear Thomas, We really appreciate this positive review of your recent visit. We’re thrilled you had such an enjoyable stay at Novotel Brussels Off Grand Place. Our team takes pride in delivering attentive service, and we’re delighted this contributed to your family’s comfort. The generous space in your room aligns perfectly with our commitment to family-friendly accommodations. Knowing our central location enhanced your Brussels experience brings us particular joy, as we aim to be the ideal base for exploring the city’s treasures. We look forward to welcoming you back for another memorable experience. Best wishes, Jurgen Van der Haegen, General Manager

Ying L. Families - 7/11/2026 Confirmed reviews ALL

Dear Ying, It was a pleasure to receive this great review. We’re thrilled your family enjoyed our central Brussels location and found everything to your comfort standards. Our team takes pride in maintaining spotless accommodations while delivering attentive service that makes stays memorable. Knowing you rated your experience so highly truly motivates us to keep exceeding expectations. We look forward to welcoming you back. Kind regards, Jurgen Van der Haegen, General Manager

Srdjan S. Business - 7/9/2026 Confirmed reviews ALL

Clean and decent centrally located hotel. Good for a one-night stay on a business trip. The front side could be noisy, but I asked for a quieter room and got a room on a high floor looking at the back side of the hotel, which is relatively nosiy too, but less so. The location is right in the center of Brussels, virtually steps away from the Grand Place, the Queen's Passage, etc. The staff were friendly and the check-in and check-out procedure was efficient. Left my suitcase for the day too. The room is rather basic, but comfortable. Nice toiletries, coffee-making facilities, a mini fridge. Overall a very good experience.

Dear Srdjan, We really appreciate this positive review of your recent visit. We’re delighted you found our central location ideal for exploring Brussels’ landmarks and appreciated our team’s efforts to accommodate your room preference. Your comfort matters greatly to us, and we regret any disturbance affected your rest. While our soundproofing meets industry standards, city center vibrancy can occasionally be noticeable. It’s wonderful you enjoyed the practical amenities and found our reception team helpful throughout your stay. We trust our prime position near Grand Place added convenience to your visit. We all look forward to the pleasure of welcoming you back. Our kindest regards, Jurgen Van der Haegen, General Manager

Paul S. Families - 7/8/2026 Confirmed reviews ALL

Dear Paul, Thank you for positively reviewing your visit. We’re delighted to know your time at Novotel Brussels Off Grand Place left such a positive impression. Our team takes pride in providing attentive service, and we’re thrilled this contributed to your comfort during those four nights. That said, we regret that part of your breakfast experience didn’t meet our usual standards, we’ve shared your comments with our kitchen team to ensure better consistency. Finally, we’re glad our central location near Grand-Place made exploring Brussels convenient for your family. The vibrant surroundings truly complement a memorable city break. We look forward to welcoming you back. Best wishes, Jurgen Van der Haegen, General Manager

Donagh O. Families - 7/7/2026 Confirmed reviews ALL

Dear Donagh, Thank you for your honest feedback. Rest assured, it will be used to improve our service. We sincerely apologize that your experience fell short of what we aim to provide. The concerns you raised about room maintenance and comfort are particularly concerning, as we strive to ensure all accommodations meet our quality standards. Our team is always ready to assist with room climate adjustments through individual AC controls, and we regret this wasn’t effectively communicated during your stay. We’ve noted your feedback about the check-out process and will reinforce language protocols with our reception team to prevent future misunderstandings. While our pricing reflects our central location and family-friendly facilities, we regret we didn’t demonstrate the value you expected from your visit. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Jurgen Van der Haegen, General Manager

Web-users rating

Other web-users rate our hotel

2,044 reviews 9.8/10 Location
1,603 reviews 6.8/10 Room
1,463 reviews 8.6/10 Service
13 reviews 9.4/10 WiFi
852 reviews 7.8/10 Breakfast
579 reviews 7/10 Cleanliness
271 reviews 5.1/10 Amenities
244 reviews 5.9/10 Food

450 reviews 9.8/10 Location
360 reviews 6.6/10 Room
383 reviews 8.7/10 Service
219 reviews 8.3/10 Breakfast
139 reviews 7.3/10 Cleanliness
85 reviews 5.9/10 Vibe
60 reviews 5.1/10 Amenities
50 reviews 5.5/10 Food

138 reviews 9.8/10 Location
145 reviews 7.5/10 Room
159 reviews 8.6/10 Service
70 reviews 7.7/10 Breakfast
38 reviews 7/10 Cleanliness
27 reviews 5.9/10 Vibe
18 reviews 5.3/10 Amenities
15 reviews 5.7/10 Food

67 reviews 9.9/10 Location
83 reviews 7.1/10 Room
80 reviews 8.5/10 Service
33 reviews 6.8/10 Breakfast
30 reviews 7.1/10 Cleanliness
17 reviews 5.8/10 Vibe
16 reviews 5.6/10 Food
11 reviews 4.9/10 Amenities

41 reviews 9.8/10 Location
44 reviews 7.7/10 Room
47 reviews 9.1/10 Service
17 reviews 7.8/10 Breakfast
13 reviews 7.1/10 Cleanliness
5 reviews 6/10 Vibe
5 reviews 5/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Novotel Brussels Off Grand Place, we offer the following services and amenities:

Free high-speed Wi-Fi
Car park near the property for an additional fee
Gourmet breakfast buffet for an additional fee
Air conditioning
LCD TV with satellite/cable channels
Wheelchair accessible facilities
Gym on site
Gourmet Bar restaurant and bar
Laundry and dry cleaning for an additional fee
Pets allowed for an additional fee
3 meeting rooms

What dining options are available?

What are the check-in and check-out times?

At Novotel Brussels Off Grand Place, check-in is from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Brussels Off Grand Place regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.