Description
Hotel extras
-
Tout proche de la Grand-Place et de la gare centrale
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Chambres Famille pour 4 personnes max. Profitez de l'esprit « Novotel pour les enfants » !
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Gourmer Bar élégant avec plat du jour
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Delicious breakfast buffet.
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Air-conditioned, 100% non-smoking and 24/7 reception
Our accommodation(s)
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Room
Superior room 1 double bed
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
Room
Superior Room with 1 double bed and 1 sofa
- 3 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Room
Executive room
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
Room
Superior room ideal for family 1 double bed and 2 single sofa beds
- 4 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s) and 2 x Single sofa bed(s)
Room
Accessible Superior room with double bed and 2 sofabeds
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s) and 1 x Single sofa bed(s)
- Accessible room
Suite
Executive Suite with 1 queen size bed
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Room
Accessible Superior room with double bed and 2 sofabeds
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s) and 1 x Single sofa bed(s)
- Accessible room
Hotel location
Novotel Brussels off Grand Place
120, rue du Marché Aux Herbes
1000 BRUSSELS
Belgium
GPS:50.846302, 4.354746
Contact email
Access and transport
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BRUXELLES/BRUSSEL
Railway station
Access: 100 m / 0.06 mi
AIRPORT ZAVENTEM
Helipad/aerodrome
Access: 100 m / 0.06 mi
CENTRAL STATION
Railway station
Access: 100 m / 0.06 mi
LIGNE 71
Bus stop
Access: 200 m / 0.13 mi
LIGNE 63
Bus stop
Access: 200 m / 0.13 mi
NORTH STATION
Railway station
Access: 1 km / 0.63 mi
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PALAIS DES BEAUX ARTS
Opera/symphony/concert hall
Access: 100 m / 0.06 mi
GRAND'PLACE
Entertainment/theatre district
Access: 100 m / 0.06 mi
MUSEES D'ART ANCIEN ET MODERNE
Museums
Access: 100 m / 0.06 mi
PALAIS DES BEAUX ARTS
Museums
Access: 100 m / 0.06 mi
GRAND'PLACE
Tourist attraction
Access: 100 m / 0.06 mi
MANNEKEN PIS
Tourist attraction
Access: 300 m / 0.19 mi 5 min walk / 1 min drive
MONNAIE
Entertainment/theatre district
Access: 500 m / 0.31 mi
MAGRITTE MUSEUM
Museums
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
GRAND-PLACE
Historic monument
Access: 1 km / 0.62 mi
SABLON
Tourist attraction
Access: 2 km / 1.25 mi
KINEPOLIS
Cinema district
Access: 15 km / 9.32 mi
SIX FLAGS
Amusement park
Access: 15 km / 9.32 mi 20 min drive
PLANKENDAEL
Zoo
Access: 25 km / 15.63 mi
FRANCORCHAMPS
Racetrack
Access: 120 km / 75 mi
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GALLERIE DE LA REINE
Shopping district
Access: 100 m / 0.06 mi
GALLERIE DE LA REINE
Shopping centre/mall
Access: 100 m / 0.06 mi
SABLON
Shopping district
Access: 1 km / 0.62 mi
LOUISE
Shopping district
Access: 3 km / 1.88 mi
Hotel services
Check-in from - Check out up to
- Pets welcome
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
- Room service
- Car park
GOURMETBAR
Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.
GOURMET BAR
Welcome to the Gourmet Bar, a place where the servings are generous and the atmosphere friendly and relaxed. If you wish a relaxing aperitif or an exotic cocktail, something quick to eat, try our Belgian specialities, or one of our many Belgian beers.
Breakfast
Non contractual photo
Enjoy our rich continental breakfast buffet with fresh products and hot dishes. An extensive range of fresh fruits, cereals, dairy products and a variety of breads ensure a healthy start of the day.
Our guest reviews
Unreasonable Child Policy & Poor Customer Service

TripAdvisor rating 1.0/5
Can T TripAdvisor review
Dear Guest, Thank you for taking the time to provide this feedback. We are sorry to hear about your dissatisfaction with the room configuration and the interaction with our team member. We take pride in accommodating families and try to offer a variety of room types to meet different needs, including rooms with a double bed and sofa beds that can accommodate up to two adults and two children. We understand how important it is for families to have a comfortable and convenient room layout, and we regret that the options provided did not meet your expectations on this occasion. Furthermore, we would like to apologize for any inconvenience caused by the information provided regarding our child policy. We welcome guests of all ages and strive to ensure clear communication regarding any additional charges that may apply. It is regrettable that there was a misunderstanding in this case. We appreciate you bringing this matter to our attention and assure you that we will review our policy and communication to prevent such occurrences in the future. Additionally, we understand that the level of service you experienced from our staff did not align with the high standards we set for ourselves. We are taking your feedback seriously and will address it with our team to ensure that we continue to provide the quality of service our guests expect and deserve. We look forward to welcoming you very soon. Best regards, Jurgen Van der Haegen, General Manager
Ok stay
Customer review rating 3.0/5
Johan L. A. Business - Confirmed reviews ALL
Dear Johan, Thank you for taking the time to share your review. We are delighted that you enjoyed your room during your stay at Novotel Brussels Off Grand Place. Our team takes great pride in providing comfortable accommodations and a welcoming atmosphere for all our guests. However, we are sorry to hear about the incident with the fridge in your room, and we understand your frustration regarding the response you received from our reception team. Please accept our apologies for any inconvenience this may have caused you. We value your feedback and will ensure our housekeeping and front desk teams are more attentive to guest belongings and their concerns. We hope you were able to appreciate our prime location, just a stone's throw away from the Grand-Place, during your visit to Brussels. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager
Business Stay in Brussels near Grand Place
Customer review rating 4.5/5
Markus M. Business - Confirmed reviews ALL
Dear Markus, Thank you for taking the time to share your review. It's heartening to hear that your stay with us was largely enjoyable. We are delighted that you found our rooms comfortable and our breakfast area to your satisfaction. Our team takes pride in providing a welcoming atmosphere and top-notch facilities for our guests. However, we regret to hear that there was some disturbance from the street noise. Our central location does indeed offer the convenience of proximity to Brussels' attractions, but this can sometimes come with the vibrancy of city sounds. We understand how important a restful night's sleep is, especially when traveling for business. Finally, we are pleased that the bar met your expectations, providing a relaxing environment to unwind after a busy day. The proximity to the Grand Place and Gare Centrale is one of the aspects our guests appreciate the most, and we are glad you found this beneficial during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager
Customer review rating 3.0/5
Anonymous Families - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your review. We are delighted that you appreciated our hotel's location, conveniently situated just a stone's throw from the iconic Grand-Place and the vibrant city centre at your doorstep. We regret to hear your concerns regarding the bathroom layout and cleanliness level of the carpet. Our guests' comfort is of utmost importance to us, and we offer our sincere apologies if these aspects of your stay fell short of expectations. We appreciate your candid feedback as it helps us identify areas where we can improve. Moreover, we note your comment on the separate toilet facilities and understand that this design may not be to everyone’s preference. Our aim is to provide a comfortable and convenient environment for all our guests, and we will certainly take your observations into consideration. We hope you were able to enjoy the diverse amenities and services offered by our hotel, such as the gourmet bar and restaurant, the modern and comfortable rooms, and our rich buffet breakfast. While we understand that the room size and noise levels were a concern for you, we trust that the strategic location and the range of facilities available added value to your stay. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager
Not the Usual Experience
Customer review rating 2.0/5
T Couples - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you found the booking process via our platform to be smooth and straightforward. Nonetheless, we regret to hear that your interaction with our team did not reflect the high standards of service we strive to uphold. It is disconcerting to learn that your status as a valued member of our loyalty program was not recognized appropriately, and we apologize for any inconvenience this oversight may have caused. In addition, we understand that the room did not meet your expectations, and we are sorry to hear that the condition of the towels did not align with our usual quality. Please know that we take your comments seriously and are looking into these matters attentively. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jurgen Van der Haegen, General Manager
In partnership with TripAdvisor
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