ibis Styles Brussels Centre Rogier 3 stars

Customer review rating (ALL Rating) 3.8/5 97 reviews

ibis Styles Brussels Centre Rogier - Image 1
ibis Styles Brussels Centre Rogier - Image 2
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Rue des Croisades 2, Saint Josse Ten Noode, 1210 BRUSSELS, Belgium

Description

Hotel extras

  • ibis Styles Brussels Centre Rogier is located near Place Rogier in the heart of Brussels.

  • ibis Styles Brussels Centre Rogier offers easy access to public transport.

  • ibis Styles Brussels Centre Rogier welcomes pets. It a good choice for travelers with animals.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 double bed

Photo out of - Superior Room with 1 double bed

Spacious room with 1 double bed. Free WIFI, safe and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Renovated room with 1 double bed and 1 bunk bed. Free Wi-Fi, safe and bathroom with bath or shower.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Renovated room with 1 double bed, 1 bunk bed and 1 sofa bed for 1 person. Free WIFI, safe and bathroom with bath or shower.

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Styles Brussels Centre Rogier

Rue des Croisades 2, Saint Josse Ten Noode
1210 BRUSSELS
Belgium

GPS:50.856373, 4.358358

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 101 rooms
  • 101 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

3 Meeting rooms

Well-being

FITNESS CENTER Additional charge

  • On site

Sports and leisure

Gym Additional charge

  • On site

Breakfast

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • BREAKFAST

Access the hotel's fitness room for a small fee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  97 reviews

Customer review rating 4.5/5

Josiah S. S. Business - Confirmed reviews ALL

Dear Josiah S. S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us. Your suggestion about the placement of bins has been noted and will be considered as we continue to enhance our guest experience. Goodbye and best regards, ibis Styles Brussels Centre Rogier

Customer review rating 3.5/5

David B. Families - Confirmed reviews ALL

Dear David B., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the cleanliness and comfort of the beds satisfactory. However, I apologize for the issues you experienced with the bathroom window and the hot water. We appreciate your insights as they help us improve our services. Goodbye, ibis Styles Brussels Centre Rogier

Customer review rating 4.5/5

Omiete D. Business - Confirmed reviews ALL

Dear Omiete D., Thank you for your kind words regarding our staff and the condition of your room. We are delighted to hear that you enjoyed your stay with us and found our team to be helpful. We look forward to welcoming you back in the future. Goodbye, ibis Styles Brussels Centre Rogier

Customer review rating 1.0/5

Marija Z. Business - Confirmed reviews ALL

Dear Marija Z., Thank you for sharing your feedback regarding your recent stay. I sincerely regret to hear that your experience did not meet your expectations. Our aim is to provide the accommodations as booked, and I apologize for the inconvenience caused by the room assignment. Regarding cleanliness and maintenance, this is an area we take seriously, and we appreciate your comments as they will help us enhance our services. Thank you for your understanding, and I hope for the opportunity to welcome you again under better circumstances. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 4.5/5

Shahid K. Couples - Confirmed reviews ALL

Dear Shahid k., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, service, and amenities, including our breakfast and clean rooms. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, ibis Styles Brussels Centre Rogier

Dear Josiah S. S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us. Your suggestion about the placement of bins has been noted and will be considered as we continue to enhance our guest experience. Goodbye and best regards, ibis Styles Brussels Centre Rogier

Customer review rating 3.5/5

David B. Families - Confirmed reviews ALL

Room was clean and beds comfortable, but hard to open a case. Bathroom window didn't fully shut and so the room became very cold. Couldn't get hot water one morning.

Dear David B., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the cleanliness and comfort of the beds satisfactory. However, I apologize for the issues you experienced with the bathroom window and the hot water. We appreciate your insights as they help us improve our services. Goodbye, ibis Styles Brussels Centre Rogier

Customer review rating 4.5/5

Omiete D. Business - Confirmed reviews ALL

Polite and helpful staff. Room was modern and clean. Overall very happy with the stay

Dear Omiete D., Thank you for your kind words regarding our staff and the condition of your room. We are delighted to hear that you enjoyed your stay with us and found our team to be helpful. We look forward to welcoming you back in the future. Goodbye, ibis Styles Brussels Centre Rogier

Customer review rating 1.0/5

Marija Z. Business - Confirmed reviews ALL

We are not satisfied with the hotel. We booked a room with a sofa, but we were given a room with bunk beds instead. We asked you to find us another room, but you did not even make an effort to do so, even though we explained that we are adult women. The room was dusty, and there were also some tiny bugs in it. This was completely unacceptable, and we are very disappointed with the service we received.

Dear Marija Z., Thank you for sharing your feedback regarding your recent stay. I sincerely regret to hear that your experience did not meet your expectations. Our aim is to provide the accommodations as booked, and I apologize for the inconvenience caused by the room assignment. Regarding cleanliness and maintenance, this is an area we take seriously, and we appreciate your comments as they will help us enhance our services. Thank you for your understanding, and I hope for the opportunity to welcome you again under better circumstances. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 4.5/5

Shahid K. Couples - Confirmed reviews ALL

From the check in ti check out great experience good clean rooms good place to rest in lobby good breakfast

Dear Shahid k., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, service, and amenities, including our breakfast and clean rooms. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 2.5/5

Collette B. Families - Confirmed reviews ALL

Not hot water on day one Staff did not explain about the cleaning policy ie no cleaning unless you ask

Dear Collette B., Thank you for your feedback. We regret the inconvenience regarding the hot water and the clarity of our cleaning policy. Our team strives to provide excellent service, and your comments will be addressed in our ongoing training efforts. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 5.0/5

Samoil M. Business - Confirmed reviews ALL

The room was perfect, clean and comfortable. Top location!

Dear Samoil M., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found the room to be perfect, clean, and comfortable, as well as appreciating our location. Your satisfaction is our priority. Goodbye and best regards, ibis Styles Brussels Centre Rogier

Customer review rating 4.0/5

Elaine C. Solo - Confirmed reviews ALL

Hotel is clean and bright and the staff are friendly. Standard rooms are listed as having a phone and emergency instructions, my room had neither, nor did it have a phone point. There were no emergency instructions in the corridor. I have gold status but wasn't offered an upgrade or alternative amenity. This building was significant in WW2 but sadly the plaque commemorating this was removed in the renovation.

Dear Elaine C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location, cleanliness, and the friendliness of our staff. We regret that your room did not meet the standard expectations regarding the phone and emergency instructions. Your comments about the upgrade and the historical plaque have been duly noted as we continuously strive to enhance our guest experience. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 0.5/5

Borjana A. Business - Confirmed reviews ALL

Location was good for the work I had to to, and that is the only good thing about this hotel. I was in room 102. Once I went up- I noticed that the door was very hard to open, and once inside it would not close, I had to keep it locked at all times. Later a noticed a crack along the plate, below the latch. The room stank from the pipes in the shower- badly. The piping in the hotel seems very bad, every time someone flushed or even washed their hands above I knew 'loud and clear'. There is bright blue light on the outside of the building, in front of the window, that can not be blocked by the curtains...

Dear Borjana A., Thank you for sharing your feedback regarding your recent stay at ibis Styles Brussels Centre Rogier. I am pleased to hear that you found our location convenient for your work commitments. However, I regret to learn about the challenges you encountered during your stay. Your experience with the room door and the unpleasant odor from the plumbing are concerning, as we aim to provide a comfortable environment for our guests. I appreciate you bringing these matters to our attention. Our team takes guest feedback seriously, and we will review your comments regarding the noise levels and the exterior lighting to enhance future stays. I sincerely apologize for the inconveniences you faced, and I hope you will consider giving us another opportunity to serve you better in the future. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 4.0/5

Benjamin K. Couples - Confirmed reviews ALL

Good location but asked for a double bed room but it was 2 single mattresses pushed together. When we got there the room was smelling of smoke and the curtain has cigarette holes on them. Requested 2 new towels twice and they have gave us just 1 towel.

Dear Benjamin K., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location. However, we apologize for the inconvenience caused by the room condition and the towel request. Your comments will be taken into consideration for future improvements. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 3.5/5

Chiara C. Friends - Confirmed reviews ALL

The hotel is not far from the city center, and the room and bathroom were very nice. However, it was a pity that the third bed wasn't made, and we had to put on the sheets and duvet ourselves! This is a serious oversight. Breakfast was too expensive, 19 euros each.

Dear Chiara C., Thank you for taking the time to share your experience at ibis Styles Brussels Centre Rogier. I am pleased to hear that you appreciated the proximity to the city center and found the room and bathroom to your liking. I sincerely apologize for the oversight regarding the third bed not being prepared. This is not the standard we aim to uphold, and your feedback is invaluable for us to improve. Additionally, I understand your concerns regarding the breakfast pricing. We strive to offer a varied selection that reflects the quality of our service. Thank you once again for your feedback, and I hope to have the opportunity to welcome you back in the future. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 5.0/5

Christophe V. Solo - Confirmed reviews ALL

I had a wonderful stay at this hotel! The location is fantastic, the staff are incredibly friendly and welcoming, and the room was very comfortable and cozy. The value for money is absolutely excellent. I really enjoyed my stay and will definitely come back. I can highly recommend this hotel!

Dear Christophe V., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our fantastic location and found our staff to be friendly and welcoming. It is gratifying to know that your room met your expectations for comfort and coziness. We appreciate your kind recommendation and look forward to welcoming you back for another enjoyable stay. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 4.5/5

Rachel M. D. M. Families - Confirmed reviews ALL

Nona is an asset to your hotel. The upgraded room into the corner room was awesome . Great location, very central. And I loved how you had water containers that we could fill with water at the lobby 👏🏻👏🏻 And how we could use the gym at Mercure next door

Dear Rachel M. D. M., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your upgraded room and found our location convenient. It is also great to know that you appreciated the water refill stations and access to the gym at our sister hotel. Your compliments about Nona will certainly be shared with her, as she is indeed a valuable member of our team. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 3.0/5

Cyntia D. Families - Confirmed reviews ALL

Other guests were loud. Toiletseat was broken, shower door/sliders were also broken.

Dear Cyntia D., Thank you for your feedback regarding your recent stay. I regret to hear about the disturbances and the maintenance issues you encountered. We appreciate your comments, as they help us improve our services and facilities. Goodbye, ibis Styles Brussels Centre Rogier

Customer review rating 3.5/5

Nadine B. Families - Confirmed reviews ALL

The room was ok but we could not open the window because of the noise outside. The bathroom was nicely decorated. The staff was very good and helpful and the decoration nice too. The most valuable aspects of the hotel are its location and the room rate

Dear Ms. B., Thank you for your feedback. I am pleased to hear that you appreciated our staff, location, and room rate. I regret that noise affected your experience and that you could not enjoy fresh air. Your comments will be taken into consideration as we strive to improve. Best regards, ibis Styles Brussels Centre Rogier

Customer review rating 3.0/5

Trishna S. Couples - Confirmed reviews ALL

The hotel is located in a very convenient location. However we booked a queen bed but the mattress was two twin instead of one queen mattress. Room was ok. Did not get any gold membership benefit here.

Customer review rating 3.0/5

Fahimul I. Couples - Confirmed reviews ALL

Perfection location for everything. However, the bed was uncomfortable, room was smaller than expected, no room to walk, in the morning there was no steaming hot water but there is in the evening. The room is not cleaned unless you requested the day before. No ‘do not disturb’ room signs. Incorrect room given unpin check in.

Customer review rating 2.5/5

Zeljko C. Business - Confirmed reviews ALL

Ibis sign is hardly visible from the street. Communication was kind and correct. Service was appropriate with comfortable room. Street was somewhat noisy in morning due to some works.

Dear Zeljko C., Thank you for your feedback regarding your recent stay. I appreciate your positive comments on our service and room comfort. I apologize for any inconvenience caused by the street noise and the visibility of our signage. Your insights are valuable to us. Vincent LOUIS - GRAWET General Manager

Customer review rating 0.5/5

James R. Solo - Confirmed reviews ALL

Sadly amoung one of the worst accor hotels i have stayed at. Little things not given attention - i was not given wifi when i checked in, i was not given my free drink voucher when i checked in. I was not welcomed nor acknowledged as a gold member. I was most annoyed about not being given a late check out at the time i requested. The coffee machines were often not working and twice flies ended up in my coffee as they are flying around the machine. The bed and mattress felt like an air bed

Dear James R., Thank you for sharing your feedback regarding your recent stay at ibis Styles Brussels Centre Rogier. I am truly sorry to hear about your experience, particularly concerning the lack of attention to detail during your check-in process, including the wifi access and your drink voucher. Your status as a gold member is indeed valued, and I apologize for the oversight in acknowledging it. I also regret to learn about the issues with the coffee machines and the discomfort you experienced with the bed. Your comments are important to us, and they will be reviewed with our team to ensure we maintain the standards expected of our hotel. Thank you once again for your feedback. Vincent LOUIS - GRAWET General Manager

Customer review rating 1.5/5

Keda Y. Couples - Confirmed reviews ALL

Good location and nice view from the window but it's pretty much all good things I can say about this hotel. No room service, no changing towels, no cleaning, the breakfast experience is very bad since there was no eggs in any form at some point and there was too few options to choose from and it was like 8:40 am already. Don't recommend to anyone to be honest

Dear Keda Y., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated our location and the view from your room. However, I regret to learn that your experience did not meet your expectations, particularly concerning our service and breakfast offerings. Your comments regarding room service and towel changes will be taken into consideration as we continuously strive to enhance our guest experience. Please accept my apologies for any inconvenience caused during your stay. Sincerely, Vincent LOUIS - GRAWET General Manager

Other web-users rate our hotel

  • 773 reviews 9.4/10 Location
  • 1,055 reviews 5.3/10 Room
  • 553 reviews 6.8/10 Service
  • 83 reviews 3/10 WiFi
  • 493 reviews 3.9/10 Comfort
  • 482 reviews 4.6/10 Cleanliness
  • 392 reviews 2.5/10 Amenities
  • 224 reviews 6.7/10 Breakfast

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