ibis Styles Brussels Centre Rogier 3 stars

Customer review rating (ALL Rating) 3.7/5 303 reviews

ibis Styles Brussels Centre Rogier - Image 1
ibis Styles Brussels Centre Rogier - Image 2
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Rue des Croisades 2, Saint Josse Ten Noode, 1210 BRUSSELS, Belgium

Description

Hotel extras

  • ibis Styles Brussels Centre Rogier is located near Place Rogier in the heart of Brussels.

  • ibis Styles Brussels Centre Rogier offers easy access to public transport.

  • ibis Styles Brussels Centre Rogier welcomes pets. It a good choice for travelers with animals.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 double bed

Photo out of - Superior Room with 1 double bed

Spacious room with 1 double bed. Free WIFI, safe and bathroom with bath or shower.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Renovated room with 1 double bed and 1 bunk bed. Free Wi-Fi, safe and bathroom with bath or shower.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Renovated room with 1 double bed, 1 bunk bed and 1 sofa bed for 1 person. Free WIFI, safe and bathroom with bath or shower.

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Styles Brussels Centre Rogier

Rue des Croisades 2, Saint Josse Ten Noode
1210 BRUSSELS
Belgium

GPS:50.856373, 4.358358

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 101 rooms
  • 101 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

3 Meeting rooms

Well-being

FITNESS CENTER Additional charge

  • On site

Sports and leisure

Gym Additional charge

  • On site

Breakfast

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • BREAKFAST

Access the hotel's fitness room for a small fee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  303 reviews

Customer review rating 3.0/5

Tibor T. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Antoine B. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Laura C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Jean-thomas H. Families - Confirmed reviews ALL

Bonjour Jean-Thomas H., Je vous remercie pour votre retour. Je suis ravi d'apprendre que vous avez apprécié notre emplacement. Néanmoins, je prends note de vos remarques concernant votre séjour et nous nous efforçons toujours d'améliorer nos services. Vincent LOUIS - GRAWET Directeur Général

Customer review rating 4.5/5

Danny M. Solo - Confirmed reviews ALL

Dear Danny M., Thank you for your kind words regarding our location and the renovations of our rooms. We are pleased to hear that you found our hotel convenient for your transportation needs. Your feedback is greatly appreciated, and we hope to welcome you back soon. Vincent LOUIS - GRAWET General Manager

Customer review rating 3.0/5

Antoine B. Business - Confirmed reviews ALL

The room is clean, brand new, and well equipped but it is quite small. I was not informed at check-in that their is no room cleaning for short stays. While I can understand not changing the towels, claiming environmental impact to not make the bed and clear the trash can is not acceptable. This has nothing to do with environmental impact but is greedy and not welcomed.

Customer review rating 1.0/5

Laura C. Business - Confirmed reviews ALL

The room extremely small. No refrigerator available. The bathroom ventilator extremely loudly. The elevator got stuck in the morning of the check-out (I waited more than 15 minutes in front of the door waiting for it to come or somebody to help, no access to the exit stairs!!! I almost missed my bus to the airport because of it) no one available for help. Extremely expensive (240 Euros for 2 nights, 1 person, no breakfasts). Definitely I won't use their servise anymore.

Customer review rating 3.5/5

Jean-thomas H. Families - Confirmed reviews ALL

Hotel correct

Bonjour Jean-Thomas H., Je vous remercie pour votre retour. Je suis ravi d'apprendre que vous avez apprécié notre emplacement. Néanmoins, je prends note de vos remarques concernant votre séjour et nous nous efforçons toujours d'améliorer nos services. Vincent LOUIS - GRAWET Directeur Général

Customer review rating 4.5/5

Danny M. Solo - Confirmed reviews ALL

Well renovated room and easy access to key transportation facilities

Dear Danny M., Thank you for your kind words regarding our location and the renovations of our rooms. We are pleased to hear that you found our hotel convenient for your transportation needs. Your feedback is greatly appreciated, and we hope to welcome you back soon. Vincent LOUIS - GRAWET General Manager

Customer review rating 4.0/5

Iryna F. Families - Confirmed reviews ALL

I really dislike that guy who was on reception, he started asking my card number and date of expiration to check something.

Dear Iryna F., Thank you for your positive feedback regarding the comfort of your room. I regret to hear that your experience with our reception staff did not meet your expectations. Please be assured that our team follows protocols for verifying reservation details, which may include asking for card information. We appreciate your understanding in this matter and value your feedback as we continually strive to improve our service. Vincent LOUIS - GRAWET General Manager

Customer review rating 3.0/5

Philippe M. Solo - Confirmed reviews ALL

The location was perfect for me but the insulation between the corridors and the front door was very flimsy. There was a group of unruly youth on my floor that were running up and down the corridor on my floor until very early in the morning. Needless to say it wasn't restful

Dear Philippe m., Thank you for sharing your experience with us. I appreciate your feedback regarding the noise levels during your stay. We strive to provide a comfortable environment, and I regret that your rest was disrupted by other guests. While we do our best to ensure a peaceful atmosphere, we recognize that external factors can impact this. Your comments will be taken into consideration as we continually seek to enhance our guest experience. Sincerely, Vincent LOUIS - GRAWET General Manager

Customer review rating 1.5/5

Songmin L. Solo - Confirmed reviews ALL

but it doesn't look like 3 stars hotel.

Customer review rating 3.5/5

Edward H. Business - Confirmed reviews ALL

The reception was closes and check in was in the nearby Mercure hotel as was breakfast. The room was compact but the bed was comfortable. The breakfast at the Mercure was underwhelming with crusty scrambled eggs, no cooked sausage or bacon.

Dear M. H., Thank you for taking the time to share your feedback following your stay. We are pleased to hear that you found your bed comfortable and that you enjoyed your room overall. As you mentioned, due to the ongoing renovation of our hotel, check-in and breakfast are currently hosted at our neighbouring Mercure hotel. We understand that this may be less convenient than the usual experience, and we thank you for your patience and understanding during this transition period. We are also pleased to let you know that our reception at ibis will reopen this Friday, marking another step towards returning to our usual guest experience. We are sorry to learn that the breakfast did not meet your expectations. Your comments regarding the hot food selection and quality have been shared with our team, as guest feedback is invaluable in helping us continuously improve our services. We hope to have the pleasure of welcoming you back once the renovation works are complete, so you can enjoy the full experience our hotel has to offer. Kind regards, Marine Gailly Assistant Front Office Manager

Customer review rating 0.5/5

Jeanine I. Friends - Confirmed reviews ALL

The hotel was renovating which was not mentioned when I booked. You had to check in at another building. And everything you needed you had to go to the other hotel. There was nothing in the room no kettle tea iron nothing. You could get free coffee and tea all you had to do is get fully dressed wait 20min for the elevator that fit 4 and leave the hotel walk a few minutes to the other building and then walk all the way back to wait on the elevator again for 20min if you were lucky

Dear Jeanine, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the temporary closure of our reception due to the ongoing renovation works in the lobby. During this transition period, our neighboring Mercure hotel has been welcoming our guests and providing access to its facilities and services. We are delighted to share that the ibis Styles reception is reopening this week, marking an exciting milestone in our renovation journey. We truly hope to have the pleasure of welcoming you back soon so you can discover the hotel's transformation and enjoy the experience we are committed to providing. Kind regards, The Management Team

Customer review rating 2.0/5

Yvonne G. Couples - Confirmed reviews ALL

Reception smelt musty, Mercure said it was paint, the lift and lift carpet extremely dirty. Room skirting boards dusty. All this was mentioned to Mercure who weren’t interested. For £190 for1 night definitely over priced and disappointing.

Dear Guest, Thank you for taking the time to share your experience, and we sincerely apologize that your stay did not meet your expectations. We'd like to let you know that Hotel Siru is currently in the final stages of its transformation into an ibis Styles property. Some of the inconveniences you may have experienced are directly related to this renovation period, which is now nearing completion. The hotel already offers access to a gym (fee applies), a bar open several evenings a week, and a breakfast area with complimentary self-service coffee available throughout the day. We are also actively working to finalize our internal procedures to improve service quality at every stage of our guests' stay. We sincerely hope to have the opportunity to welcome you back very soon. Kind regards,

Customer review rating 0.5/5

Maria V. M. Business - Confirmed reviews ALL

I don't even know where to start describing it, so I'll begin with the horrible smell in the building—it stank in the hallway and it stank in the room; eventually, even my belongings started to smell. I asked them to clean the room, but they didn’t. But most of all, I had booked the Ibis Hotel, only to arrive there and find out that it no longer existed and that they were putting me in the Hotel Siru, which—rightly so—had terrible reviews. Don’t stay at this hotel—you’ll waste a lot of money for nothing. It’s terrible. Unpleasant and unfriendly staff, who seem almost annoyed when asked for information

Dear Guest, Thank you for taking the time to share your feedback. Our hotel will soon become Ibis Styles, and this transition includes improvements aimed at enhancing the comfort and overall experience of our guests. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Kind regards, The Management Team

Customer review rating 3.0/5

Roberto N. Couples - Confirmed reviews ALL

Since the hotel is under maintenance, the reception is not available. We had to use the reception at the Mercure Hotel, located near the Siru Hotel. However, the directions were not clear, and we were lucky to meet an employee who provided us with the necessary information. The room initially assigned to us had an issue with a window, but the receptionist at the Mercure Hotel assisted us and arranged a room change. The new room was very cold, but the reception staff kindly provided a heater. Overall, the hotel appears to be in a somewhat abandoned state. Fortunately, the staff at the Mercure Hotel were very helpful and kind. Our recommendation is to keep the hotel closed and reopen it only once the maintenance work has been fully completed.

Dear Guest, Thank you for taking the time to share your feedback. Our hotel will soon become Ibis Styles, and this transition includes improvements aimed at enhancing the comfort and overall experience of our guests. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Kind regards, The Management Team

Customer review rating 2.5/5

Tomasz M. Business - Confirmed reviews ALL

The state of the hotel was very different to that advertised - the lobby and staircase is in urgent need of repair, the was a bad odour of waste water and accessories control was not working meaning that general public could walk through the hotel freely. I wish I knew about that at the time of booking so that I make an informed choice rather than be falsely informed and then disappointed on my arrival. I would like to thank the reception staff for their friendliness at check in.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us to continuously improve our services and ensure the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru Brussels. Kind regards, Vincent L.G. - Hotel Manager 🔑

Customer review rating 2.5/5

Tan G. Families - Confirmed reviews ALL

Location ok, within walking distance from train station. Hotel under renovation, checkin via adjacent hotel. Service could be improved. TV not functioning, despite requests/reminders. Breakfast from 7am, not 6am as stated on booking.com, which impacts travel/daytrip plans. Had to activate cards twice during the 6 day 5 night stay.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us continuously improve our services and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru, soon to become ibis Styles Brussels Centre Rogier. Kind regards, Vincent L.G. - Hotel Manager 🔑

Customer review rating 4.5/5

Chariya J. Couples - Confirmed reviews ALL

The hotel entrance is under construction. Check in process was done at Mercure hotel next door. The assigned room was well decorated and equipped with bathtub. Location is perfect, few minutes walk from north train station, right next to metro station and shopping mall. The elevator is quite small and feels dated.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us continuously improve our services and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru, soon to become ibis Styles Brussels Centre Rogier. Kind regards, Vincent L.G. - Hotel Manager 🔑

Customer review rating 2.5/5

Pedro R. Business - Confirmed reviews ALL

the place is under re-construction. corridors smell bad. access is awkward.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us continuously improve our services and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru, soon to become ibis Styles Brussels Centre Rogier. Kind regards, Vincent L.G. - Hotel Manager 🔑

Customer review rating 1.0/5

Jan E. Business - Confirmed reviews ALL

The hotel seems to be undergoing renovation. You are de-toured at the entrance to enter the building through the neighboring Mercure hotel, which indeed is very nice. They also provide all the services (registration and checkout as well as breakfast). Yet, after the check in you are pointed towards a hallway where the ongoing construction is separated from you and your bags by nothing but a warning bark. During breakfast you may enjoy the sounds of this, if you're lucky. The room I had was clean, but super small. So small, that I could not be using the restroom (sorry for this detail) while having the door closed. Water in the shower never got really warm and the room wasn't made up after the first night. That got topped up with the lack of an iron on the room, while the would not have been the space to actually iron my cloth anyways. At night you will enjoy the sounds of the toilet used the floor above, while you can get every word from the conversations going on outside your room while people wait for the elevator, that takes ages to actually arrive. Waited a full 5 minutes the second morning until it finally came. When, during checkout, I gave customer feedback, pointing to some of the above while mentioning that I still was asked for paying the full price, reaction was rather justifying and defensive. I have sympathy with employees of an other hotel (Mercure) not being keen up getting roasted for the flaws of this stay, but then if suggest to be more mindful about the question "How was your stay?" ... At least, if you don't want to hear an honest response from an unsatisfied first. So, I clearly discourage booking the hotel.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us continuously improve our services and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru, soon to become ibis Styles Brussels Centre Rogier. Kind regards, Vincent L.G. - Hotel Manager 🔑

Customer review rating 3.0/5

Wallis C. Couples - Confirmed reviews ALL

We had difficulty finding the hotel. I was not informed that it was under construction when I booked it.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us continuously improve our services and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru, soon to become ibis Styles Brussels Centre Rogier. Kind regards, Vincent L.G. - Hotel Manager 🔑

Customer review rating 1.5/5

Ranjit K. Families - Confirmed reviews ALL

The ac does not work and too hot in the room .

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We appreciate all comments as they help us continuously improve our services and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you again soon at Hotel Siru, soon to become ibis Styles Brussels Centre Rogier. Kind regards, Vincent L.G. - Hotel Manager 🔑

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