Hotel Siru Brussels 3 stars

Customer review rating (ALL Rating) 3.2/5 37 reviews

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Hotel Siru Brussels - Image 1
Hotel Siru Brussels - Image 2
Hotel Siru Brussels - Image 3
Hotel Siru Brussels - Image 4
Rue des Croisades 2, Saint Josse Ten Noode, 1210 BRUSSELS, Belgium

Description

Hotel extras

  • Hotel Siru is centrally located near Place Rogier in the heart of Brussels.

  • Hotel Siru offers easy access to public transportation, including buses and metro.

  • Hotel Siru welcomes pets, making it a great choice for travelers with animals.

Our accommodation(s)

Hotel location

Hotel Siru Brussels

Rue des Croisades 2, Saint Josse Ten Noode
1210 BRUSSELS
Belgium

GPS:50.856373, 4.358358

Telephone
Fax +32 2 203 33 03

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.2/5  37 reviews

Customer review rating 1.0/5

Brunella M. Business - Confirmed reviews ALL

My room was definitely unacceptable:

Dear Brunella, Thank you for taking the time to share your feedback, Your satisfaction with our booking process demonstrates our commitment to providing a seamless experience from the very beginning. Our team strives to maintain excellent service standards throughout every interaction. However, we sincerely apologise that your stay did not fully meet your expectations. We are currently undertaking an extensive renovation project to enhance our guest rooms and facilities, scheduled for completion in October 2025. Our housekeeping team is also always available to address any concerns promptly during your stay. Nevertheless, we appreciate your positive comments regarding the check-in and check-out experience, which reflects our dedication to ensuring smooth arrivals and departures for our guests. We hope to have the pleasure of welcoming you back for an improved experience next time. Kind regards, The Hotel Management Team

Customer review rating 2.5/5

Melanie S. Families - Confirmed reviews ALL

Chambres vétustes, accueil sympathique, culotte sale trouée sous le lit, enfants et adultes sur 2 niveaux.

Chère Mélanie, Merci pour ce retour. Nous sommes sincèrement désolés que votre séjour n’ait pas été à la hauteur de vos attentes. Notre équipe est toujours disponible sur place pour résoudre rapidement toute situation qui pourrait compromettre le bien-être de nos hôtes. En attendant, soyez assuré qu’il est essentiel pour nous de proposer une expérience agréable à nos clients et que les mesures nécessaires seront aménagées afin d’assurer la qualité de prestation qui fait habituellement notre réputation. Nous souhaiterions vous revoir afin de regagner votre confiance. Bien à vous, The Hotel Management Team

Customer review rating 4.0/5

Joost R. Couples - Confirmed reviews ALL

For Kunstenfestivaldesarts, we needed to be primarily in Sint-Josse-ten-Noode, for the KVS, Théâtre National, Les Halles de Schaerbeek and Théâtre Océan Nord. Hotel Siru was ideally located for this. It is also within walking distance of Bruxelles-Nord station, although we came by car this time. We had a pre-renovation room on the second floor. It showed its age, but it was spacious and had a good shower. Rental bikes are aplenty all around the hotel. But Hotel Siru's main feature actually belongs to neighbouring Hotel des Colonies, as long as Siru's renovation lasts: a huge foyer, done up in a kind of Disneyworld-meets-Classicism style you will only find in Brussels. See my pictures, and book before it is too late, because this foyer will certainly not survive the renovation!

Dear Joost, Thank you for taking the time to share your feedback. We are delighted that your experience with our staff exceeded expectations; Adrian will be delighted to receive your compliments. It is also great to know that the spaciousness of your accommodation and the excellent shower facilities contributed to making your stay comfortable. However, we acknowledge your comments about the pre-renovation condition of your room. As part of our commitment to enhancing guest comfort, we are currently undertaking comprehensive renovations throughout the property, and we are glad to know that we were able to move you to a room that better met your requirements. Nevertheless, we are thrilled that you found our location ideal for attending the Kunstenfestivaldesarts and accessing various cultural venues. The proximity to public transportation hubs and the competitive pricing make our establishment a convenient choice for exploring Brussels. We would love to welcome you back on many more occasions. Best wishes, The Hotel Management Team

Customer review rating 1.5/5

Selcuk Y. Business - Confirmed reviews ALL

I stayed in the 6th floor. There was a heavy chemical smell. I wanted to change my room but that also was not possible. AC was not working, too.

Dear Selcuk, Thank you for taking the time to share your feedback. Your satisfaction with the online booking process demonstrates our commitment to providing a seamless reservation experience. The excellent WiFi connectivity throughout the property reflects our dedication to maintaining top-tier technological amenities. We are sorry that your stay did not fully meet your expectations. Our hotel is currently undergoing extensive renovations to enhance our guest experience, which explains the temporary odors you encountered. While we make every effort to minimize disruptions, we recognize this impacted your comfort. Our team strives to accommodate room change requests whenever possible, and we regret we were unable to do so during your stay. Finally, we are pleased to learn that your departure process was smooth and efficient, showcasing our staff’s dedication to providing excellent service. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, The Hotel Management Team

Customer review rating 0.5/5

Helene L. Solo - Confirmed reviews ALL

Awful, dirty, différent price between the website and what I Pay . Nothing good

Dear Helene, Thank you for sharing your review. We sincerely regret that your stay did not fully meet your expectations. Your comments about the accommodation and service have been noted with great concern. Our housekeeping team maintains rigorous standards, and we’re sorry for any lapses you experienced. Furthermore, the rate discrepancy you mentioned will be investigated thoroughly by our management team. Nevertheless, we appreciate your positive feedback regarding our environmental initiatives, as we continuously strive to implement sustainable practices throughout our hotel. We hope to welcome you again in the future. Best wishes, The Hotel Management Team

Other web-users rate our hotel

  • 714 reviews 9.5/10 Location
  • 887 reviews 3.7/10 Room
  • 431 reviews 7.3/10 Service
  • 123 reviews 4/10 WiFi
  • 452 reviews 2.8/10 Comfort
  • 430 reviews 3.5/10 Cleanliness
  • 356 reviews 2/10 Amenities
  • 289 reviews 2.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.