Hotel des Colonies Brussels by Mercure 3 stars

Name: Hotel des Colonies Brussels by Mercure - ALL
Address: Rue du Progres 9, Saint Josse Ten Noode, BRUSSELS, 1210, BE
Telephone: +3222051700
Rating: 3.6

Customer review rating (ALL Rating) 3.6/5 284 reviews

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Rue du Progres 9, Saint Josse Ten Noode, 1210 BRUSSELS, Belgium

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Hotel des Colonies Brussels by Mercure

Hotel for travellers looking for local and authentic experiences

Hotel des Colonies Brussels by Mercure, located in the heart of Brussels, combines historical charm with modern amenities. Established in the early 20th century, this iconic hotel offers a warm and inviting atmosphere. The hotel features a cozy lounge, perfect for relaxing after exploring the city. Situated near Rogier Square and just minutes from major attractions like the Grand Place, it is an ideal base for both tourists and business travelers.

Hotel des Colonies Brussels by Mercure combines historic charm and modern amenities. This iconic hotel offers a warm and welcoming atmosphere. Relax in the lounge after exploring the city. Near major attractions. The perfect starting point for guests.

At the heart of Brussels, enjoy an experience where elegance, service, and comfort come together. Our team is dedicated to making every moment of your stay exceptional. Welcome to Brussels.

Mr Vincent LOUIS - GRAWET, Hotel Management

Hotel extras

Hotel des Colonies Brussels by Mercure is conveniently near Rogier Square in central Brussels
Hotel des Colonies Brussels by Mercure provides convenient access to public transport options.
The rooms at Hotel des Colonies are spacious and comfortable, perfect for a relaxing stay.
Hotel des Colonies Brussels by Mercure welcomes guests traveling with their animals.
Hotel des Colonies Brussels by Mercure boasts a charming historic ambiance.

Our accommodation(s)

Room

Classic Room with 1 queensize bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)

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Room

Privilege Room with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room with 2 Single Beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)

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Room

Superior Room with 2 single beds and sofa

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)

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Studio

Privilege Room with 1 double bed, Duplex

2 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)

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Hotel location

Hotel des Colonies Brussels by Mercure

Rue du Progres 9, Saint Josse Ten Noode
1210 BRUSSELS
Belgium

GPS:50.856637, 4.358653

+32 2 205 17 00

NORTH STATION

Railway station

Access: 450 m / 0.28 mi 7 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Pets welcome
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Breakfast

The breakfast buffet at Hotel Siru offers a healthy start to your day with a variety of options. Enjoy fresh pastries, bread, cereals, fruits, and hot dishes, complemented by coffee, tea, and juices.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 83 m² / 893.404 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.6/5 284 reviews

Natalia G. Business - 6/12/2026 Confirmed reviews ALL

Dear Natalia, Thank you so much for your lovely feedback! I'm thrilled to hear that you enjoyed our location, the decor, and the complimentary coffee in the lobby. It's always great to know our guests appreciate the little touches we provide. We hope to welcome you back soon for another delightful stay! Best regards, Vincent - Manager Mercure Brussels Centre Rogier

William G. Solo - 6/12/2026 Confirmed reviews ALL

Hi William, Thanks for sharing your thoughts with us! I’m sorry to hear that your stay wasn’t completely satisfying. While we don’t have refrigerators in every room, I appreciate your feedback as it helps us consider how we can enhance our guests' experiences in the future. We hope to have another chance to welcome you back and improve your stay. Best regards, Vincent - Manager Mercure Brussels Centre Rogier

Petia G. Business - 6/7/2026 Confirmed reviews ALL

Dear Petia, Thank you for sharing your feedback with us. I'm glad to hear you appreciated our location, but I’m sorry to learn that your stay didn’t meet your expectations. I understand your concerns about the room cleanliness and the amenities. I want to assure you that we take such feedback seriously. We currently have some renovations underway to enhance guest comfort. Your comments will help us improve our services in the future. Best regards, Vincent - Manager Mercure Brussels Centre Rogier

Dr. H. A. Business - 6/5/2026 Confirmed reviews ALL

The hotel is split - on one side it has (to what it seemed from other people staiyng there), new furniture, new rooms, new elevators etc. On teh other side you have the total opposite - a degrading building, a degrading room full of dust, uncleaned spaces, broken doors, broke hairdriers (I even had two in my room and none worked), broked air conditioning etc. On top of this, the breakfast is weak, the receptionists do not treat the guests equally and don't fullfill on what they promise.

Dear Dr. A., Thank you for sharing your feedback with us. I truly appreciate you taking the time to let us know about your experience during your stay. I’m sorry to hear that you encountered issues with your room and the overall condition of the hotel. We strive to provide a pleasant environment for all our guests, and it’s disappointing to learn that we fell short in your case. As you mentioned, we are currently undergoing renovations, and I apologize if this affected your stay. The renovations are aimed at enhancing our guest experience for the future, and we hope you’ll see the improvements next time you visit. I appreciate your comments about the cleanliness and maintenance; these concerns will be taken into account as we work through the upgrades. Regarding breakfast and the service you received, I truly regret that it didn’t meet your expectations. We aim to treat all our guests with the utmost respect and provide a welcoming atmosphere, and it’s concerning to hear that this was not your experience. Thank you again for your valuable feedback. I hope you’ll consider giving us another chance in the future to provide you with the quality stay we aim for. Best wishes, Vincent - Manager Mercure Brussels Centre Rogier

Charalampos P. Business - 6/5/2026 Confirmed reviews ALL

Dear Charalampos, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and found our staff friendly. We always strive to provide a welcoming atmosphere for our guests. If there's anything else you'd like to share about your stay, we'd love to hear it! Best regards, Vincent - Manager Mercure Brussels Centre Rogier

Web-users rating

Other web-users rate our hotel

934 reviews 9.6/10 Location
1,305 reviews 5.1/10 Room
670 reviews 7.6/10 Service
39 reviews 3.5/10 WiFi
473 reviews 4.9/10 Cleanliness
308 reviews 6.2/10 Breakfast
64 reviews 4/10 Food
19 reviews 1.8/10 Bar

178 reviews 9.6/10 Location
248 reviews 4.9/10 Room
131 reviews 7.6/10 Service
7 reviews 2.1/10 WiFi
129 reviews 4.8/10 Comfort
88 reviews 4.3/10 Cleanliness
60 reviews 4.1/10 Amenities
34 reviews 6/10 Breakfast

99 reviews 9.2/10 Location
171 reviews 5.1/10 Room
70 reviews 7.8/10 Service
8 reviews 1.6/10 WiFi
90 reviews 5.6/10 Comfort
56 reviews 5.5/10 Breakfast
53 reviews 5/10 Cleanliness
28 reviews 5/10 Vibe

103 reviews 9.3/10 Location
125 reviews 3.7/10 Room
74 reviews 7.7/10 Service
69 reviews 4.7/10 Comfort
42 reviews 4.5/10 Cleanliness
29 reviews 4.6/10 Vibe
19 reviews 5.8/10 Breakfast
7 reviews 3.8/10 Food

15 reviews 9.6/10 Location
48 reviews 3.8/10 Room
30 reviews 7.9/10 Service
28 reviews 5/10 Comfort
24 reviews 5.3/10 Vibe
19 reviews 4.2/10 Cleanliness
16 reviews 5.3/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Hotel des Colonies Brussels by Mercure, check-in is available from 03:00 PM, and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel des Colonies Brussels by Mercure regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.