Mercure Brussels Centre Rogier 4 stars

Customer review rating (ALL Rating) 3.9/5 101 reviews

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Rue du Progres 9, Saint Josse Ten Noode, 1210 BRUSSELS, Belgium

Description

Hotel extras

  • Mercure Brussels Centre Rogier is conveniently near Rogier Square in central Brussels

  • Mercure Brussels Centre Rogier provides convenient access to public transport options.

  • Mercure Brussels Centre Rogier's rooms are spacious, comfortable, perfect for a relaxing stay.

  • Mercure Brussels Centre Rogier welcomes guests traveling with their animals.

  • Mercure Brussels Centre Rogier boasts a charming historic ambiance.

Our accommodation(s)

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Room 1
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Room

Classic Room with 2 Single Beds

Photo out of - Classic Room with 2 Single Beds

Room with 2 single beds. Free WIFI, safe, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Spacious room with 1 queen bed. Free WIFI, safe, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

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Spacious room with 1 queen bed and a sofa bed. Free WIFI, safe, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Room with 1 queen bed and a sofa bed. Free WIFI, safe, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

See availabilities

The experience of an executive room, spacious with a large double bed. Free WIFI, safe, coffee and tea maker, bathroom with bath or shower.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Vast duplex with 1 queen bed. Free WIFI, safe, kitchen with coffee and tea making facilities and bathroom with bath and shower.

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Mercure Brussels Centre Rogier

Rue du Progres 9, Saint Josse Ten Noode
1210 BRUSSELS
Belgium

GPS:50.856637, 4.358653

Telephone
Fax +32 2 205 17 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 155 rooms
  • 6 family rooms
  • 6 connecting rooms
  • 155 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Spanish
  • French
  • Italian
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center

Well-being

FITNESS CENTER

  • On site

Sports and leisure

Gym

  • On site

Breakfast

Photo out of - Breakfast

The breakfast buffet at Hotel Siru offers a healthy start to your day with a variety of options. Enjoy fresh pastries, bread, cereals, fruits, and hot dishes, complemented by coffee, tea, and juices.

Buffet

Because great days always start with a good breakfast. stock up on treats and vitamins!

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • BREAKFAST

The breakfast buffet at Hotel Siru offers a healthy start to your day with a variety of options. Enjoy fresh pastries, bread, cereals, fruits, and hot dishes, complemented by coffee, tea, and juices.

Our spacious state-of-the-art fitness center is exclusive for our guests, offering free weights, circuit training, cardiovascular equipment and power plate machines. The fitness room is currently unavailable due to renovation work.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  101 reviews

Customer review rating 2.0/5

Sally A. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Samory D. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Leticia T. Business - Confirmed reviews ALL

Dear Leticia T., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to know that you appreciated our location, the quiet atmosphere, and the comfort of your room. However, we regret to learn that the shower door was missing and that the hairdryer did not function as expected. We understand how such issues can affect your experience and appreciate your patience. Additionally, we acknowledge the concern regarding the window facing the lobby roof. While we strive to provide a restful environment, we are glad that the curtains helped mitigate the light disturbance. Your insights are invaluable to us as we continually seek to enhance our guests' experiences. We hope to welcome you back in the future and provide an even more enjoyable stay. Best regards, Mercure Brussels Centre Rogier

Customer review rating 1.5/5

Paul G. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We acknowledge the challenges you faced with staff availability during breakfast and at the front desk. Our goal is to ensure a pleasant experience for all our guests, and your comments regarding staffing levels will be taken into consideration as we continue to improve our services. Best regards, Mercure Brussels Centre Rogier

Customer review rating 2.5/5

Stephen V. Business - Confirmed reviews ALL

Thank you for your feedback regarding your recent stay. While we appreciate your positive remarks about our location and staff, we regret to learn of your concerns regarding the hotel's condition. Your comments will be noted as we continually aim to enhance our guest experience. Best regards, Mercure Brussels Centre Rogier

Customer review rating 5.0/5

Samory D. Solo - Confirmed reviews ALL

Excellent

Customer review rating 3.5/5

Leticia T. Business - Confirmed reviews ALL

The bathroom was not great because the door of the shower was missing. And the hairdryer did not work properly. But the rest of the room and hotel was fine, and I found it much more quiet that another hotel I went to in Rogier a couple of years ago. One negative point of my room was that the window opened on the roof of the lobby, which meant that there was light the full night. But the curtains closed well and I was not disturbed. Overall I was quite happy, I might go back if I don't find something clearly better next time.

Dear Leticia T., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to know that you appreciated our location, the quiet atmosphere, and the comfort of your room. However, we regret to learn that the shower door was missing and that the hairdryer did not function as expected. We understand how such issues can affect your experience and appreciate your patience. Additionally, we acknowledge the concern regarding the window facing the lobby roof. While we strive to provide a restful environment, we are glad that the curtains helped mitigate the light disturbance. Your insights are invaluable to us as we continually seek to enhance our guests' experiences. We hope to welcome you back in the future and provide an even more enjoyable stay. Best regards, Mercure Brussels Centre Rogier

Customer review rating 1.5/5

Paul G. Business - Confirmed reviews ALL

You can see they’re renovating. But the management is still keeping costs low - there aren’t enough people. Two in the breakfast room every day - and it’s a big room - so that was chaos and only one person on the front desk 8 am and at 3pm on a Friday. What?!

Thank you for taking the time to share your feedback. We acknowledge the challenges you faced with staff availability during breakfast and at the front desk. Our goal is to ensure a pleasant experience for all our guests, and your comments regarding staffing levels will be taken into consideration as we continue to improve our services. Best regards, Mercure Brussels Centre Rogier

Customer review rating 2.5/5

Stephen V. Business - Confirmed reviews ALL

Staff, were polite and professional and the hotel is in a great location. However, clearly showing signs of lack of investment or care with plenty of short cuts evident.

Thank you for your feedback regarding your recent stay. While we appreciate your positive remarks about our location and staff, we regret to learn of your concerns regarding the hotel's condition. Your comments will be noted as we continually aim to enhance our guest experience. Best regards, Mercure Brussels Centre Rogier

Customer review rating 4.0/5

Gabriella L. Business - Confirmed reviews ALL

Arrived late and left early the following morning. Staff charming and friendly. Comfortable bed. The bathroom could have been cleaner around the window and the over-the-bath shower is dreadful! Low water pressure and barely any room to move. One towel smelled mouldy and I had to use the spare from the cupboard. I'm still waiting for my invoice which I need for my work expenses.

Customer review rating 4.5/5

Richard H. Business - Confirmed reviews ALL

Very helpfull staff

Customer review rating 2.5/5

Konstantinos C. Business - Confirmed reviews ALL

I stayed for one night travelling for business. Great location and friendly personnel but the rooms are outdated, no refrigerator, old furniture in bad condition, dirty carpets full of stains, moldy shower and a horrible smell… considering the ~230 euros i paid for almost 8hrs of stay (they wouldn’t check me in before 3pm) I am quite disappointed

Customer review rating 2.0/5

Stefan F. Business - Confirmed reviews ALL

I must say I did not like the room for the money spent. The room was very dark and unfortunately used up (the wood behind the bed was full of marks, when I moved the side table to check for electricity there was a hole in the wall/wood). You could hear a lot from the rooms next to me/above me although I had not the impression they were particularly noisy. Service at check-in was very friendly and speedy.

Customer review rating 0.5/5

Ita G. Business - Confirmed reviews ALL

Very unsatisfactory stay. I was allocated a room with an obviously broken shower door and when I immediately requested another room, there was no apology and I was made feel like I was just causing inconvenience for Reception. The replacement room was very dusty and I woke up the next morning with red eyes from the dust. While the reception is bright and nicely decorated, the corridors where the bedrooms are have an unpleasant smell. Breakfast in the morning was chaotic and badly organised. I will not stay here again.

Customer review rating 4.0/5

Aylin C. Business - Confirmed reviews ALL

The hotel’s location is excellent—it’s in the city center and very close to the train station. I also really liked the hotel’s interior, design, architecture, and decor. The lobby, in particular, is very comfortable; during the day, you can sit in the comfortable chairs, grab a cup of coffee from the coffee machine, and either work or relax. The hotel staff are very friendly and helpful. The room decor is also quite nice, but there are a few minor drawbacks. There are no electrical outlets at the head of the beds, so you can’t use them to charge your phone. The rooms don’t have mini fridges, which I think is a must in a hotel of this quality. The bathroom should have a trash can, and glass should definitely be used instead of a shower curtain. Additionally, there’s no space in front of the bathroom mirror to place your belongings. As someone who wears contact lenses, I couldn’t put my lens case down to put my lenses in. If there had been a mirror in front of the vanity in the room—besides the full-length mirror—I might have managed, but unfortunately, there wasn’t one. If they provided a few small but essential amenities like these, it would definitely be a fantastic hotel, and I’d choose it every time. Also, please make sure to serve cheese at breakfast in the mornings!! Thank you again for your hospitality.

Customer review rating 4.5/5

Zeljka T. Business - Confirmed reviews ALL

Very comfortable and well located hotel, close to the center and train station but quite. Very welcoming staff.

Customer review rating 4.0/5

Claudia L. B. M. Business - Confirmed reviews ALL

I was there just one night for a work meeting. The room is nice, clean, comfortable. The people at the desk were very nice and helpful. The only downside was the breakfast, too expensive for what it was.

Dear Claudia, Thank you for your kind words about your recent stay with us! It’s great to hear that you found your room comfortable and our staff helpful. I appreciate your feedback regarding the breakfast pricing; we’re always looking for ways to improve our offerings. I hope to welcome you back for another stay soon! Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 2.0/5

Young R. Business - Confirmed reviews ALL

Room was small, dark, smelled of poor ventilation, and looked on a dirty interior roof. I was disappointed that cosmetic improvements were prioritized over functional improvements.

Dear R., I truly appreciate your feedback regarding your recent stay. I'm sorry to hear that your room didn't meet your expectations in terms of size and ventilation. We're currently undergoing renovations to enhance our facilities for our guests' future comfort and I hope this will address concerns like yours. Thank you for sharing your thoughts, as they help us improve our services. Best regards, Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 4.0/5

Robert V. F. D. Business - Confirmed reviews ALL

Excellent staff, very good location.

Dear Robert, Thank you for your lovely feedback! I'm thrilled to hear that you enjoyed our excellent location and the service from our team. We always strive to make our guests feel welcome and comfortable, and it’s wonderful to know we succeeded during your stay. We look forward to welcoming you back to Mercure Brussels Centre Rogier in the future! Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 4.0/5

Lourens H. Business - Confirmed reviews ALL

I booked late. At arrival everything was well prepared. Also checkout and sending of invoice was efficient. The hotel was well situated for my visit (close to the parking garage, close to the meeting venue).

Dear Lourens, Thank you so much for your kind words! I'm thrilled to hear that you found our service efficient and that everything was ready for you upon arrival. It’s great to know our location suited your needs perfectly. We always strive to provide a seamless experience for our guests, and your feedback means a lot to us. Looking forward to welcoming you back! Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 1.5/5

Thorsten B. Business - Confirmed reviews ALL

- old room furniture, old shabby hotel, shabby hall carpets, old shabby reception room / breakfast rooms furniture - in room everything loose (swinging toilet seat, loose towel holders, consoles, incredibly amateur shower curtain replacement for broken shower cabin door) - room did not feel clean, especially toilet and shower - TV broken (no programs) - staircase old and shabby, poor lightning

Dear Thorsten, I’m really sorry to hear about your experience during your stay. It sounds like we didn’t meet your expectations, and I appreciate you bringing these issues to my attention. We're currently undergoing renovations for your future comfort, so I hope you’ll consider giving us another chance in the future. Your feedback is invaluable as we work on improving our services. Best regards, Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 4.0/5

Nadica P. Business - Confirmed reviews ALL

Great location. Nice and spacious room. All renovated. Toilet separate from the bathroom on the opposite side of the room. Due to saving and environmental reasons cleaning of room is optional and I support that. I prefer at list that staff fill the box with tea and coffee every day.

Dear Nadica, Thank you so much for your kind words! We're thrilled to hear you enjoyed our great location and found your room spacious and well-renovated. We appreciate your support for our environmental initiatives regarding room cleaning. Your feedback about daily tea and coffee replenishment is valuable, and we’ll certainly take it into consideration. We hope to welcome you back soon! Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 5.0/5

Desikan I. R. Couples - Confirmed reviews ALL

Well located clean large room comfortable bed and nice staffs

Hi Desikan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our convenient location, spacious rooms, and comfortable beds. Our team is dedicated to providing a warm and welcoming atmosphere, and it's great to know you felt that during your stay. We hope to welcome you back soon for another pleasant experience! Best regards, Vincent - Manager Mercure Brussels Centre Rogier

Customer review rating 4.0/5

Friderik K. Business - Confirmed reviews ALL

Very pleasant and helpful receptionist, nice rooms although could not find how to switch off cooling and ventilation. Breakfast is good, but scrambled eggs, bacon, cheese were not replaced on time.

Dear Friderik, Thank you for your kind words about our comfortable rooms and the helpfulness of our receptionist! I appreciate your feedback regarding the breakfast options and the timely replenishment of dishes. We always aim to provide a delightful breakfast experience, and your comments will be taken into account. If you have any questions about room settings, please don't hesitate to ask our team during your next stay. Warm regards, Vincent - Manager Mercure Brussels Centre Rogier

Other web-users rate our hotel

  • 949 reviews 9.5/10 Location
  • 1,302 reviews 5/10 Room
  • 700 reviews 8.1/10 Service
  • 42 reviews 4.9/10 WiFi
  • 463 reviews 5/10 Cleanliness
  • 315 reviews 6.6/10 Breakfast
  • 71 reviews 4.3/10 Food

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