Hotel des Colonies Brussels by Mercure 3 stars

Customer review rating (ALL Rating) 3.5/5 182 reviews

Hotel des Colonies Brussels by Mercure - Image 1
Hotel des Colonies Brussels by Mercure - Image 2
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Description

Hotel extras

  • Hotel des Colonies is conveniently situated near Rogier Square in central Brussels.

  • Hotel des Colonies provides convenient access to public transport options.

  • The rooms at Hotel des Colonies are spacious and comfortable, perfect for a relaxing stay.

  • Hotel des Colonies is pet-friendly, welcoming guests traveling with their animals.

  • Hotel des Colonies boasts a charming historic ambiance.

Our accommodation(s)

Hotel location

Hotel des Colonies Brussels by Mercure

Rue des Croisades 6, 10, Saint Josse Ten Noode
1210 BRUSSELS
Belgium

GPS:50.85659, 4.357321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

The breakfast buffet at Hotel Siru offers a healthy start to your day with a variety of options. Enjoy fresh pastries, bread, cereals, fruits, and hot dishes, complemented by coffee, tea, and juices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  182 reviews

Customer review rating 4.5/5

Giorgi C. Business - Confirmed reviews ALL

enjoy

Customer review rating 2.0/5

Alexandros A. Friends - Confirmed reviews ALL

The elevator was not working and had to carry bags 2 floors up without any offer to help from the staff, the room was supposed to be twin as confirmed by the reception but it was not - there was only one big bed in the room. The hotel in general is under construction and they should pay people to stay there not the other way around!

Dear Alexandros A., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the elevator being out of service and the mix-up with your room configuration. Our team strives to provide assistance, and we regret that this was not your experience. Additionally, we appreciate your understanding as we work on enhancements to our facilities, which may temporarily affect some aspects of your stay. Thank you for your understanding. We hope to welcome you back in the future for an improved experience. Best regards, Hotel des Colonies Brussels by Mercure

Customer review rating 3.0/5

Laetitia B. Solo - Confirmed reviews ALL

First of all, I was not aware that the hotel was under renovation. No kettle and phone in the rooms. Why give rooms that are not not fully ready? The newly renovated room was nice but who the hell designed that bathroom! I'm 1m60 and when seating on the toilet my knees were banging in the furniture! The breakfast was really nice.

Dear Laetitia B., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconvenience caused due to the ongoing renovations, as we strive to improve our facilities for our guests. We appreciate your comments about the bathroom layout and will take them into consideration for future designs. However, please note that our rooms are offered in accordance with our renovation schedule. We are glad to hear that you enjoyed the breakfast experience. Thank you for your understanding, and we hope to welcome you back in the future. Best regards, Hotel des Colonies Brussels by Mercure

Customer review rating 3.5/5

Gawad M. Business - Confirmed reviews ALL

This is a very practical hotel, please keep your expectations moderate yet be certain that their staffs are very helpful and professional. I love mercure standards but this hotel has a room for improvement

Dear Gawad m., Thank you for your feedback regarding your recent stay. We appreciate your recognition of our central location and the professionalism of our staff. We continuously strive to enhance our services and take your comments seriously as we work towards improvement. Best regards, Hotel des Colonies Brussels by Mercure

Customer review rating 4.0/5

Patriciah K. Solo - Confirmed reviews ALL

Noise from other guests on the top floor above my room was an isss. I stayed at room 232, and got woken up at midnight by alot of commotion on the upper floor

Other web-users rate our hotel

  • 826 reviews 9.6/10 Location
  • 1,166 reviews 4.9/10 Room
  • 561 reviews 7.6/10 Service
  • 38 reviews 4.7/10 WiFi
  • 423 reviews 4.6/10 Cleanliness
  • 280 reviews 4.7/10 Vibe
  • 271 reviews 7/10 Breakfast
  • 222 reviews 4.1/10 Amenities

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