ibis Brussels off Grand Place Hotel 3 stars

TripAdvisor rating 4.0/5 3,613 reviews
ibis Brussels off Grand Place
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+ 17 Services
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Room 1

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Hotel extras

  • In the historical city centre

  • Just a 2-minute walk from the Grand-Place

  • Breakfast buffet served every morning

  • Easy connection to the airport

  • Early check-in and late check-out optional

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available
Information message

Important information to take into account before your arrival: Payments can be made only by credit card or debit on arrival. We do not accept cash payments anymore.

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100
Rue du Marché aux Herbes 100
1000
brussels
belgium

Tel: +3226200427

Fax: (+32)2/5145067

Contact email

Check-in from 14h00

Check out up to 12h00

  • DE BROUCKERE - CIMETIERE DE BRUX :   BUS 66 GARE CENTRALE

  • DE BROUCKERE - DELTA :   BUS 71 GARE CENTRALE

  • DE BROUCKERE - DIESDELLE :   BUS 60 GARE CENTRALE

  • DE BROUCKERE - HOF TEN BERG :   BUS 29 GARE CENTRALE

  • DE BROUCKERE - NATO :   BUS 65 GARE CENTRALE

  • MAES - MACHTENS :   BUS 63 GARE CENTRALE

  • HERRMAN DEBROUX - ROI BAUDOUIN :   METRO 1A GARE CENTRALE

  • STOCKEL - BIZET :   METRO 1B GARE CENTRALE

  • By plane

    NATIONAL BRUSSELS AIRPORT At 14.3km / 8.89 miles

  • By car

    E 19 ANTWERPEN-BRUSSEL-PARIS At 5km / 3.13 miles

  • By car

    E40 CALAIS-BRUSSEL-LOEIN At 7km / 4.38 miles

  • By car

    E411 LUXEMBOURG-BRUSSEL At 7km / 4.38 miles

  • By train

    GARE CENTRALE / CENTRAAL STATION At 0.2km / 0.13 miles

  • By train

    GARE DU MIDI / ZUIDSTATION At 2km / 1.24 miles

GPS :50.846767, 4.355081

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Premium Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Premium Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

ST MICHEL

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,625 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,613 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Short stay and very pleasent experience

TripAdvisor rating 4.0/5

bartdamir Business - 17/01/2020 TripAdvisor review

I had been staying at the hotel on business, arrived late and staff was very forthcoming and helpful. Room and the bathroom were spaceous, warm and clean. I am a bit taken aback seeing the non slip patches in the bathtub that seem a bit worn out ( to be honest I prefer showers). Gonna be staying there again, without a doubt.

Lovely hotel very reasonably priced

Customer review rating 4.3/5

Richie J. H. Families - 15/01/2020 Confirmed reviews ALL

Very helpful staff who took time to make sure we understood where all the local tourist spots and attractions were

Dear Richard, thank you for taking the time to write us about your stay at Ibis Brussels Off Grand Place. We couldn't be happier to read that you loved your time with us. Thank you to mention the kindness of our staff members. We hope to see you very soon ! Best regards, Deborah Loiseau - Assistant Front Office Manager

Fantastic location

Customer review rating 4.3/5

Rose Families - 13/01/2020 Confirmed reviews ALL

Some receptionists were not very helpful, apart from that, everything was good.

Another reliable stay

Customer review rating 4.3/5

Andrew Solo - 13/01/2020 Confirmed reviews ALL

All good, I am a regular visitor at Ibis off Grand Place, Brussels. 2 things I noticed which I want to say: 1. No bacon as part of the hot breakfast anymore, only small sausages. Previously there were always sausages AND bacon. Bring back the bacon, which is a vital part of a cooked/hot breakfast! And 2. I made my reservation via the All Accor Live website in English, received my confirmation email in English, so it was bad to receive my invoice/receipt emails at the end of my stay in French! Please correct this, because it is very careless, and indicates a basic disconnection in your systems. I do not read French so how can I question or spot any mistakes in a French invoice and email? Kind regards, Andrew Seto

Ideal short break

TripAdvisor rating 4.0/5

BigBriKesgrave Solo travel - 13/01/2020 TripAdvisor review

This hotel is in an ideal location close to the Grand Place and the Central Railway Station. The rooms are basic without fancy extras but are a good size for this style of hotel, although a little short on storage space if you are staying for more than a couple of days. Everything was clean and working and the staff friendly. Breakfast is nothing special but then its a lot cheaper than many hotels.

Customer review rating 4.3/5

Mark Solo - 09/01/2020 Confirmed reviews ALL

Excellent hotel within walking distance to all major attractions and the central station. You may consider a ride share to the Art and History museum.

Customer review rating 4.3/5

Louie Solo - 08/01/2020 Confirmed reviews ALL

Awesome room!

Dear Louie, We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. We are very happy that you felt unique during your stay with us. We hope to see you again soon, and we wish you all the best for this year 2020. Sincerely, Deborah Loiseau - Assistant Front Office Manager

This is where you should stay in Brussels

Customer review rating 4.3/5

Anoop S. Families - 08/01/2020 Confirmed reviews ALL

Extremely nice hotel close to the heart of the city. Large open areas around the hotel was really a place. Never felt the crowd though it was right at the centre of the city. Amazing stay and they had a nice bar serving your favorite drinks!

Dear Anoop, thank you very much for taking the time to write us about your stay with us at Ibis Brussels Off Grand Place. We couldn't be happier to read that you had a lovely stay and that you felt like one of a kind among us. We hope to see you again very soon and we wish you a very happy new year 2020 ! Sincerely, Deborah Loiseau - Assistant Front Office Manager

Nice room but cold

Customer review rating 4.3/5

Ravneel Couples - 07/01/2020 Confirmed reviews ALL

Ibis is nice and great location. The only issue with the room was we couldn't use the heating in the room, it only blew cold air. besides that no issues at all

Dear Ravneel C., thank you for taking the time to write us about your stay at Ibis Brussels Off Grand Place. We are sorry that you were cold during your time with us, if you have any problem please feel free to contact my colleagues at the reception, they will help you for sure. Thank you to mention our location and we are glad that you felt welcomed. We hope to see you soon. Best regards, Deborah Loiseau - Assistant Front Office Manager

Central, clean and modern. Ideal location!

Customer review rating 4.3/5

Maria E. Couples - 07/01/2020 Confirmed reviews ALL

The hotel was ideally located, clean and modern. The bed was really comfortable!

Dear Maria E., thank you for your comments about your stay at Ibis Brussels Off Grand Place. We are glad to read that you felt welcomed and that you had a good night sleep in our comfortable bed, there is nothing more rewarding to know that you had a pleasant stay. We will share your comments with our teams. Thank you to mention our location. Best regards, Deborah Loiseau - Assistant Front Office Manager

Very good service

Customer review rating 4.3/5

Guy S. Friends - 06/01/2020 Confirmed reviews ALL

The best hotel i have been staying for years.

Dear Mr S., thank you very much for taking the time to write us about your stay at Ibis Brussels Off Grand Place. You couldn't make us happier with your comments, it is a real pleasure to know that you loved our hotel. We will share your comments with our teams. We hope, Mr S., to see you again very soon, and we wish you all the best for this year 2020. Best regards, Deborah Loiseau - Assistant Front Office Manager

does loyalty pay?

Customer review rating 4.3/5

Chris S. Couples - 06/01/2020 Confirmed reviews ALL

Looked forward to our 4th stay this year (over 50 holidays here at this hotel since the millennium). Arriving at reception, we gave our names & advised we had a reservation, - we were asked for our passports first. "Why" we asked. "To register" was the reply. "Have done this on line earlier" we said. "Oh! yes you have" we were advised. Then asked for a credit card. " Why?" Response - "Have to register this prior to being given keys" We told the girl payment was made some 4 months ago in August when we booked a room . At this point I asked to see the manager , she went into the office & returned with another woman who said she was the manager & after re -checking - agreed we had already paid. Earlier we had (by email) been told that Room 138 which we were expecting to have, was unavailable - so we said a double room would be acceptable if near the lifts & on the first floor. Amazingly we were offered keys to Room 207, which apart from being on a higher floor than we wanted, was also a long way down the corridor at the end away from the lifts. We declined this room, stating that the staff from previous visits knew about our mobility problems & had noted them on their records. At this point the manager said to me "Do you want to stay at this hotel?" in a tone which seemed to show she didn't care either way. Eventually, we accepted double Room 140 a very dark room with no view only the Novotel wall- although our booking was for a triple room. it was agreed by your manager a discount would be applied On asking about upgrades as we have a Gold Status Card., we were advised that not possible & the gold card did not guarantee any upgrade. We did expect however, that as on many previous stays, we would find a welcome card with complimentry biscuits & an Ibis beer waiting for us. Nothing appeared. We did think that we would at least have a hospitality tray delivered. Again no! We have never before experienced such an unwelcoming reception check in. Apart from the lack of view & aforementioned extras in our room, we were comfortable & the service was good. Breakfasts - something we don't usually take - were included in our booking - were lovely. Food & drinks plentiful. After being refused at first, the night staff obliged with drinks after the main bar was closed but when presenting our complimentary voucher we were told it was out of date? as it was presented after Dec.30. had to verify its validity. It has always been our habit to sit in the lounge late to enjoy the peace & quiet until early. When leaving, we were asked about our experience by the day manager, who was upset for us & requested that we told all details when filling in this form. Although disappointed about the start of our short break, we were happy with our stay & will be pleased to re book again for 2020.

Not that accessible for wheelchair user

Customer review rating 4.3/5

Sif H. Couples - 06/01/2020 Confirmed reviews ALL

Good location and nice staff, but not as wheelchair accessible as expected: 1. No ramp from street to pavement makes it difficult to access the area in front of the hotel 2. Small step up into the hotel makes entrance difficult 3. Disability bathroom on ground floor very small and only a possibility if using a small wheelchair and an assistant is not necessary 4. Disability room is fine for one person, but when two persons and the bed is pushed out to allow for second person to enter bed, there is not room enough to get past the bed at into bathroom for a wheelchair (bathroom is good) 5. Difficult to access breakfast menu as wheelchair user

Dear Mister F., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for pointing out the problem of the accessibility with a wheelchair, we will talk about it with our different teams to see if we can improve the problem. Thank you to mention our location and the sympathy of our staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Deborah Loiseau - Assistant Front Office Manager

Brussels; alive and enlivening

TripAdvisor rating 4.0/5

Itinerant_citizen Couples - 06/01/2020 TripAdvisor review

Flying visit; New Year day +2 : HOTEL V. Good. CITY Jumping and friendly. Underground parking quick, adjacent and reassuringly pleasant decorative quality and atmosphere. Very good value for city centre.

Great location and view

Customer review rating 4.3/5

Vicwitched Couples - 05/01/2020 Confirmed reviews ALL

Comfy room. High floor overlooking Grand Place and as a bonus the Christmas light show.

Dear Vicki, We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. We couldn't be happier to read that you loved your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you all the best for this year 2020. Your country is in our thoughts. Sincerely, Deborah Loiseau - Assistant Front Office Manager

Great location

Customer review rating 4.3/5

Ekko W. Families - 02/01/2020 Confirmed reviews ALL

The hotel location is very great. In the city center. Easy to go any where around the city.

Good hotel, excellent location

Customer review rating 4.3/5

Thomas Solo - 01/01/2020 Confirmed reviews ALL

It was a nice stay overall. Location of the hotel is unbeatable for a tourist stay. Room was clean, with great view and comfy bed. Sound isolation could be better. Breakfast was just okey. Staff was very friendly, welcoming and always ready to help. I'd consider this hotel for my next stay in Brussels.

Awesome Location

Customer review rating 4.3/5

El S. Families - 30/12/2019 Confirmed reviews ALL

Room was clean and perfect. Location is ideal.

Nice stay during the Christmas period in Brussels.

Customer review rating 4.3/5

Simon Couples - 29/12/2019 Confirmed reviews ALL

Check in and out was quick and easy. Room clean and comfortable with nice view. Breakfasts nice with lots of choice (especially liked the waffle machine!). Bar well stocked with many local beers with very helpful bar staff. Hotel very well located for centre of Brussels and transport links.

Customer review rating 4.3/5

Felicity N. Couples - 28/12/2019 Confirmed reviews ALL

Was great. Convenient location. Ladies were very helpful. Ime always went above and beyond to make stay comfortable. Lovely breakfast.

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