ibis Brussels off Grand Place

ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 2,312 reviews

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Hotel extras

  • ALLSAFE Bureau Veritas label

  • Just a 2-minute walk from the Grand-Place

  • Breakfast buffet served every morning

  • Easy connection to the airport

  • Early check-in and late check-out optional

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

ST MICHEL

The Bar: a friendly place to get together at any time of day.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,312 reviews

TripAdvisor Rating  4.0/5  3,742 reviews

Good location, price versus quality was good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room is a bit dark (small window), apart from that all good

Dear Antonius N., Thank you for taking the time to review your stay with us. We are delighted to know that you enjoyed your stay with us and appreciated our convenient location. Rest assured that we have taken note of your comments. Jurgen Van der Haegen, General Manager

Would not stay here again

Customer review rating 2.0/5

Rob M. Families - Confirmed reviews ALL

Location is great, close to train station and center of town. Staff were consistently friendly and helpful. Breakfast had a pretty good selection. Why wouldn't I stay here again? Air conditioning, or lack thereof. I don't sleep well in a hot, stuffy room, then I'm tired all day and it has a negative impact on my vacation. So a big reason why I chose to stay here was the hotel has AC. But I arrived it was "I'm sorry, we have no rooms left with AC". So I spent the first night with no AC, but switched to a room with AC for the remainder of the trip. Only the air conditioner was on its deathbed and made more noise than cold air. Useless.

We are pleased that overall you had a pleasant stay and that our convenient location met your requirements perfectly. We also really appreciate your kind comments, as they encourage us to continue maintaining our high standards and make every visit a memorable one. However, we always try hard to make sure all our guests have a good experience and we are sorry to hear that your recent stay did not meet all your expectations. Please be assured that we have noted your feedback and will address this with our team to ensure that your concerns are dealt with promptly. We hope we have the opportunity of seeing you again in the future. Kind regards, Jurgen Van der Haegen, General Manager

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I had a very nice stay and I think the hotel is really well located. However, the toilet location in the bathroom was not comfortable since there was no space between the toilet and the wall. Also, a coffee maker inside the room would be helpful.

Dear Belen C., Thank you very much for your review. We are happy that you found our location ideal for your needs. However, we are sorry for the inconvenience you experienced. Our team are on hand for anything you might need, please don't hesitate to let us know of your requirements. We hope to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

Well located

Customer review rating 4.0/5

Deanna Families - Confirmed reviews ALL

Right next to the main square. Accommodated early check in. Clean room. Great for a one night stay.

Dear Deanna D., Thank you for this review of your recent stay. We are glad to know that you appreciated our convenient location with several iconic attractions nearby. However, we do regret any disturbance you experienced during your stay. Please know that we have taken your concern into account for future improvements to our facilities. Jurgen Van der Haegen, General Manager

great barstaff

Customer review rating 3.5/5

Peter A. Solo - Confirmed reviews ALL

the whole experience i personally enjoyed, the staff were very friendly even with my limited french, but ill want to stay at the same location again

It's great to know that you found our location to be ideal for your requirements. Our team thanks you for your compliments concerning the service provided. We are, nonetheless, sorry that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but things like special events, occupancy and even the time of the year can cause them to fluctuate. We are glad that you had a pleasant stay with us and appreciated our high standards. We especially appreciate your mention of our comfortable beds, we understand how important a good night's rest is to our guests and we are glad we met your expectations. It would be a pleasure to have you return on another occasion. All the best, Jurgen Van der Haegen, General Manager

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Other web-users rate our hotel

  • 1,599 reviews 9.7/10 Location
  • 1,477 reviews 6.6/10 Room
  • 1,186 reviews 9.2/10 Service
  • 27 reviews 7.9/10 WiFi
  • 824 reviews 4.7/10 Comfort
  • 812 reviews 8.5/10 Breakfast
  • 578 reviews 8.1/10 Cleanliness
  • 172 reviews 6.2/10 Food

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