ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 2,447 reviews

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Description

Hotel extras

  • Breakfast buffet 6:30 - 09:30 (weekends until 10:30 - we believe in beauty sleep)

  • Unbeatable location - right on Brussels' Grand Place

  • Direct access to Central Station

  • 'Green Key' certified

  • Historical sights in walking distance.

Our accommodation(s)

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Wood U

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,447 reviews

Customer review rating 3.5/5

Pat S. Couples - Confirmed reviews ALL

Very nice love the bar setting

Customer review rating 4.5/5

Melanie S. Solo - Confirmed reviews ALL

This is my third stay at this hotel. I have stayed at several other Ibis properties in Brussels and much prefer this one. The staff are well trained and helpful, and the facilities are reasonably priced.

Dear Melanie, Thank you for your kind review. We’re thrilled you chose our hotel once again and appreciate your kind words about our dedicated team and competitive rates. It’s wonderful to know our pricing and attentive service enhanced your stay. We aim to make each visit comfortable and efficient for our guests. That said, we regret any inconvenience encountered in your room. Our housekeeping team strives to maintain high standards and will address the areas you highlighted. We also note your remarks on internet speed and are exploring upgrades to ensure seamless connectivity. Finally, our prime location near Grand Place and Central Station remains a favorite for exploring Brussels. We hope it added convenience to your travels. We hope to have the pleasure of welcoming you back. All the best. Jurgen Van der Haegen, General Manager

Customer review rating 4.0/5

Susan G. Families - Confirmed reviews ALL

Stay was good. Location was excellent. Staff were friendly. Lack of coffee making facilities is a real drawback. Only one beside table . Not enough for 3 guests. Also the charging adapter wasn’t working properly so we hadn’t enough outlets to charge all our devices.

Dear Susan, Thank you for your positive feedback. We are delighted that your family found our location convenient for exploring Brussels. Our team always aims to provide a warm welcome, and we are glad this contributed positively to your stay. Even so, we sincerely apologize that some aspects did not meet your expectations. Coffee facilities are available in our Premium Rooms, which we highlight during booking to help guests choose the best option for their needs. Regarding device charging, our rooms have multiple outlets, and we are happy to provide additional adapters upon request at the reception. We also regret the booking amendment process caused inconvenience and have noted your feedback for review. Nonetheless, we are pleased your overall experience was enjoyable. Our central spot near the Grand Place remains ideal for discovering the city’s charm, and we hope this added convenience to your trip. The entire team look forward to seeing you again in the future. Kind regards, Jurgen Van der Haegen, General Manager

Customer review rating 4.0/5

Marianna D. S. Friends - Confirmed reviews ALL

The hotel was good, the staff amazing , welcoming great. The only things was that our room was located close to the storage room, every morning from 6 , you can hear people talking outside our door, probably was the hotel staff, I am grateful that they are working so hard and so early , but was like we had them in the room. The hotel is pet friendly, wow , I love it . But I think is not allowed to leave the dog alone in the room, this poor dog was barking for than one hour. For the rest every think was great.

Dear Marianna, Thank you for your positive feedback. We’re delighted you found our team welcoming and enjoyed our pet-friendly approach. Our staff takes pride in providing a warm atmosphere for all guests, including furry friends. That said, we sincerely regret any disturbances during your stay. Our rooms are usually designed with double soundproof windows, and we’ll review our early morning protocols to minimize noise. We also kindly remind guests that pets shouldn’t be left unattended, and our front desk is always available to assist if needed. Nonetheless, we’re thrilled our central location near the Grand Place and convenience to local amenities enhanced your visit. Your support as an ALL member means the world to us! We hope that you will visit us again in the future. Kind regards, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Derick E. Couples - Confirmed reviews ALL

Nice standard of hotel in great location with very good breakfast. Room a little small

Dear Derick, Thank you for reviewing your visit to our hotel. It is wonderful that you chose our hotel for your stay in Brussels. We are thrilled you found our standards to your liking and enjoyed the breakfast offerings. Our team takes pride in providing a variety of options to start the day right. That said, we regret any inconvenience with the room dimensions. Our room sizes vary to cater to different preferences, and we offer premium options for those seeking more space. Nonetheless, we are delighted our central location allowed you to explore Brussels with ease. Being steps from Grand Place is a highlight we love sharing. We hope to welcome you for an improved experience in the future. Best regards, Jurgen Van der Haegen, General Manager

Other web-users rate our hotel

  • 3,007 reviews 9.8/10 Location
  • 2,401 reviews 6.1/10 Room
  • 2,022 reviews 9.1/10 Service
  • 20 reviews 9.4/10 WiFi
  • 1,364 reviews 4.4/10 Comfort
  • 1,224 reviews 9/10 Breakfast
  • 854 reviews 7.4/10 Cleanliness

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