ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 2,564 reviews

Best price
guarantee
ibis Brussels off Grand Place - Image 1
ibis Brussels off Grand Place - Image 2
ibis Brussels off Grand Place - Image 3
ibis Brussels off Grand Place - Image 4
Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Just a 2-minute walk from the Grand-Place

  • Breakfast buffet served every morning

  • Easy connection to the airport

Our accommodation(s)

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

ST MICHEL

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,564 reviews

TripAdvisor Rating  4.0/5  3,870 reviews

Certificate of excellence 2024

Excellent location, small room, very good breakfast.

TripAdvisor rating 4.0/5

Susan S Families - TripAdvisor review

Hotel is perfectly located just a few minutes walk away from grand central station and also only a very short walk from Grand Place. Check-in was quick and efficient even though we were late arriving. Our room was on the 5th floor so ceiling was dormer style with very small window on the dormer slope. This made an already very small bedroom feel even smaller! Bathroom perfectly adequate but only had two very thin worn towels. It’s worth paying €15 for breakfast as there’s a good selection of cereals, fruit, yogurt, croissants, cold cuts and some hot options. The waffle maker was very busy while we were there with a selection of toppings! Fresh orange juice and good coffee options also available. Would have no hesitation recommending this hotel if you don’t mind a small room and having to ask for extra towels.

Dear Susan, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our check-in process efficient and our breakfast offerings to your satisfaction, with a variety of options from cereals to hot foods and a popular waffle maker. Our aim is to provide a delightful dining experience to start the day right. However, we regret to hear that the room size and the towels provided did not meet your expectations. Our rooms are designed to be cosy and efficient, and we're sorry to hear that the room felt smaller due to the dormer style window. Regarding the towels, we ensure that they are fresh and of quality, and we are looking into your comments to ensure that all our linens meet our guests' expectations. We also provide extra towels upon request to accommodate any additional needs. Finally, we are pleased that you appreciated our prime location, just a short walk from both the central train station and the historic Grand Place, making it convenient for our guests to explore the beauty of Brussels. We are also glad to hear that you would recommend our hotel despite the inconveniences mentioned. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Jurgen Van der Haegen, General Manager

ideal

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

personnel a la reception tres professionel bien situe et agreable

Cher hôte, Merci de partager votre expérience avec nous. Nous sommes ravis que tu aies passé un excellent séjour parmi nous et apprécié le service ainsi que la propreté des lieux. Merci de mentionner notre emplacement. Au plaisir de vous revoir, Jurgen Van der Haegen, Directeur général

A great place to stay

TripAdvisor rating 5.0/5

ColAIDenison Couples - TripAdvisor review

Our first time to Brussels and we chose this hotel because of its proximity to the Grand Place and Centre of town. Very attentive staff and a friendly atmosphere. Room was just what we wanted and met our needs. The breakfast was a highlight. Well presented and great range on offer. Overall a first class stay. Recommended

Dear Denis, Thank you very much for this kind review of your recent stay. We are thrilled to hear about your excellent stay at ibis Brussels Off Grand Place. We are delighted that you enjoyed the convenient location just a stone's throw away from the Grand Place, the diligent attention from our multilingual staff, and the warm ambiance we strive to provide. Your satisfaction with the comfortable room, complete with our Sweet Bed by ibis for your sleeping comfort, is wonderful to know. Furthermore, we're pleased that our breakfast offerings, with a wide selection to start your day right, were a highlight of your visit. We look forward to seeing you again soon. Best regards, Jurgen Van der Haegen, General Manager

Incredible Service

Customer review rating 5.0/5

Manuel B. Couples - Confirmed reviews ALL

Super Location, Incredible Service , Rosa is the nicest person you can find in the Hotel. thanks for everything

Dear Manuel, Thank you very much for this kind review of your recent stay. It is fantastic that you had such an exceptional experience at ibis Brussels Off Grand Place. We are delighted that you appreciated our outstanding service, prime location, and spotless cleanliness. Our team, especially Rosa, strives to provide the best possible experience for our guests. Our hotel is ideally situated right in the historical city centre, within a 2-minute walk from the Grand Place, making it perfect for exploring Brussels' attractions. We take great pride in maintaining high cleanliness standards, with daily housekeeping to ensure our guests' comfort. We look forward to seeing you again soon. Best regards, Jurgen Van der Haegen, General Manager

Perfect location, poor quality

Customer review rating 1.5/5

Majd B. Business - Confirmed reviews ALL

The location is perfect, yet the room smells is stinky, the floor carpet isn’t clean, the shower soap box is emtpty. And when i complained about the smell no solution was offered except that they sprayed the room once!

Dear Majd, Thank you for taking the time to share your feedback. We are delighted that you found our location perfect, right in the heart of Brussels and within a 2-minute walk from the Grand Place, offering easy access to the city's main attractions and public transport. Nonetheless, we regret to hear about the issues you encountered with the cleanliness and condition of your room. We understand how a welcoming and well-maintained environment contributes significantly to the comfort of our guests. Our intention is always to provide a clean and inviting room for each of our guests, and it seems we missed that mark during your stay. We would like to express our sincere apologies that the room's aroma and the state of the carpet did not meet your, or our, expectations. Moreover, we regret the oversight regarding the shower soap box and understand the inconvenience caused. We take your feedback seriously and will ensure that our housekeeping team is reminded of the importance of thoroughness in their service. We truly appreciate your input as it is crucial for us to address these matters moving forward. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jurgen Van der Haegen, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,745 reviews 9.8/10 Location
  • 2,356 reviews 6.1/10 Room
  • 1,819 reviews 8.9/10 Service
  • 35 reviews 8.9/10 WiFi
  • 1,353 reviews 4.5/10 Comfort
  • 1,147 reviews 8.8/10 Breakfast
  • 832 reviews 7.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.