ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 2,397 reviews

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Description

Hotel extras

  • Just a 2-minute walk from the Grand-Place

  • Breakfast buffet served every morning

  • Easy connection to the airport

Our accommodation(s)

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

ST MICHEL

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,397 reviews

TripAdvisor Rating  4.0/5  3,884 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Marc D. Business - Confirmed reviews ALL

Cela fait 20 ans que je descend dans cette hôtel et franchement la qualité et le service sont tres tres tres mauvais

Cher Marc, Nous vous remercions d’avoir pris le temps de partager votre expérience Nous sommes ravis que votre réservation via l’application ALL se soit déroulée sans encombre. Le Wi-Fi haute vitesse disponible dans tout l’établissement a également répondu à vos attentes. Nous sommes navrés que votre séjour n’ait pas entièrement répondu à vos attentes. Notre équipe multilingue est formée pour offrir un service personnalisé, disponible 24h/24 pour répondre aux besoins de nos hôtes. Notre service de ménage quotidien assure l’entretien minutieux des chambres et des salles de bain, conformément aux standards de qualité ibis. Enfin, nous apprécions que vous ayez trouvé votre chambre confortable, équipée de notre nouveau lit Sweet Bed by ibis, installé en 2019 pour garantir un repos optimal Au plaisir de vous accueillir à nouveau pour vous offrir une expérience à la hauteur de vos attentes, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Tammy D. Couples - Confirmed reviews ALL

The hotel was very good and the location was great! Very close to the Centraal train station and the Grand Place.

Dear Tammy, We truly appreciate your wonderful feedback about your stay at ibis Brussels Off Grand Place. We are delighted that your experience with us was so exceptional. We are thrilled that you found excellence in every aspect of your stay, from our seamless booking process and welcoming team members to our pristine accommodations and dependable WiFi connection. Our prime position next to the Grand Place and Brussels Central Station makes us an ideal base for exploring the city’s attractions, and we maintain the highest standards of sustainability, comfort and service to ensure memorable stays for our guests. We look forward to welcoming you back for another perfect stay. Best regards,

Customer review rating 5.0/5

Andrea M. Families - Confirmed reviews ALL

Very good hotel, very clean, very friendly staff

Dear Andrea, We sincerely appreciate your wonderful feedback about your recent stay. Your glowing review fills us with immense satisfaction. We are delighted that you had such a pleasant experience with the comfort of your accommodation, the morning breakfast selection, the seamless internet connectivity and the attentive service from our multilingual team members. Our recently renovated rooms, combined with our central temperature control system and daily housekeeping service, ensure a comfortable stay for all our guests. We look forward to welcoming you back for another memorable stay. Best regards,

Customer review rating 5.0/5

Sara C. Friends - Confirmed reviews ALL

Great location, friendly staff, clean room.

Dear Sara, Thank you very much for your kind review. We are thrilled to hear that your stay with us left such a positive impression. It is wonderful to know that our central location was to your liking, providing convenient access to the beauty and history of Brussels just a stone’s throw from the Grand Place. We are also glad that our team’s hospitality contributed to a pleasant experience and that the cleanliness of your room met your expectations, reflecting our commitment to providing a comfortable and welcoming environment. It would be a pleasure to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

John B. Friends - Confirmed reviews ALL

Holiday with friends - great location, very clean hotel and friendly staff

Dear John, Thank you for sharing your experience with us. It is wonderful to hear your stay with friends at ibis Brussels Off Grand Place left such a positive impression. We are delighted you appreciated our convenient location steps from the Grand Place, the impeccable cleanliness maintained by our daily housekeeping team, and the warm service from our multilingual staff. Our commitment to providing a welcoming environment is reinforced by modern amenities like soundproof windows and 24-hour reception support to ensure comfort throughout your stay. We look forward to welcoming you back for another memorable visit. Best regards,

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Other web-users rate our hotel

  • 2,736 reviews 9.8/10 Location
  • 2,280 reviews 6.1/10 Room
  • 1,862 reviews 8.9/10 Service
  • 36 reviews 9.2/10 WiFi
  • 1,318 reviews 4.4/10 Comfort
  • 1,148 reviews 9/10 Breakfast
  • 821 reviews 7.4/10 Cleanliness

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