ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 2,417 reviews

Best price
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Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Breakfast buffet 6:3010 (weekends until 10:30 - we believe in beauty sleep)

  • Unbeatable location - right on Brussels' Grand Place

  • Direct access to Central Station

  • 'Green Key' certified

Our accommodation(s)

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Wood U

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,417 reviews

TripAdvisor Rating  4.0/5  3,920 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Louis D. Couples - Confirmed reviews ALL

Comment d'habitude 9/10

Bonjour Louis, Merci pour ce super commentaire ! Nous sommes ravis que votre séjour global ait été à la hauteur de vos attentes. C’est toujours un plaisir de constater que l’accueil de Madame ROSA a contribué à votre satisfaction. Son professionnalisme incarne les valeurs que nous souhaitons offrir à chaque hôte. Cependant, nous regrettons que certaines de vos attentes spécifiques n’aient pu être pleinement satisfaites. Votre retour nous permet d’améliorer continuellement nos services. Enfin, notre situation privilégiée au cœur du centre historique reste un atout majeur pour découvrir Bruxelles à pied. Nous espérons que vous avez pu profiter de cette proximité avec les principales attractions ! Nous espérons vous revoir très bientôt pour une expérience tout aussi réussie. Bien à vous, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Jonah N. Families - Confirmed reviews ALL

Very quick, and helpful staff, clean rooms, quick check in and check out process. Awesome breakfast buffet.

Dear Jonah, Thank you very much for this kind review of your recent stay. It brings us joy to know your stay at ibis Brussels Off Grand Place met your expectations. We’re delighted our team’s efficiency stood out during your check-in and check-out processes. Your praise for the breakfast selection and room cleanliness is warmly appreciated by everyone involved. Knowing you found value in our services and enjoyed the seamless booking process reinforces our commitment to hassle-free hospitality. As Classic members like you help shape our loyalty program, we’re thrilled you’d recommend it to others. We’ve shared your kind words with the afternoon check-in team who contributed to your positive arrival experience. It would be a pleasure to welcome you back in the future. Kind regards, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Cristina R. Couples - Confirmed reviews ALL

Great help customer service

Dear Cristina, Thank you for sharing such a positive review! We are thrilled to know you enjoyed your stay at ibis Brussels Off Grand Place. Your kind words about our team’s support are truly appreciated. It’s wonderful to hear your booking process went smoothly, and we’re grateful for your loyalty as an ALL Accor member. We also value your enthusiastic recommendations to others. Once again, thank you for choosing us. We strive to make every visit memorable for our guests. It would be a pleasure to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Kesington A. Friends - Confirmed reviews ALL

Absolutely loved the hotel. Located centrally, walking distance from the train station, hotel doors opened onto the Xmas market, lots to see and do

Dear A., Thanks for this great rating. It’s wonderful to know your stay was so enjoyable. We’re delighted our team’s service stood out during your visit. Their dedication is key to creating memorable moments for our guests. We hope to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

Horrible experience

TripAdvisor rating 1.0/5

Rustomjee C TripAdvisor review

Very rude staff , horrible service . Stale breakfast and dirty rooms . International tourist should totally avoid the place .

Dear Guest, Thank you for taking the time to provide us with your review. We sincerely apologize that your experience fell short in several areas. Our team is committed to providing attentive service and maintaining high standards in all aspects of our hotel operations, including breakfast quality and room conditions. Please know that your comments have been shared with our management team for immediate review. While we aim to ensure all guests have a pleasant stay, we regret that we missed this opportunity to meet your expectations. We take pride in our central location near Grand Place and Brussels Central Station, which offers easy access to explore the city's attractions. We hope to welcome you back in the future for an improved experience. Best regards, Jurgen Van der Haegen, General Manager

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Other web-users rate our hotel

  • 2,980 reviews 9.8/10 Location
  • 2,407 reviews 6.1/10 Room
  • 2,012 reviews 9/10 Service
  • 22 reviews 9.4/10 WiFi
  • 1,368 reviews 4.4/10 Comfort
  • 1,214 reviews 9/10 Breakfast
  • 870 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.