ibis Brussels off Grand Place Hotel 3 stars

TripAdvisor rating 4.0/5 3,576 reviews
ibis Brussels off Grand Place
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Room 1

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Children's age

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Hotel extras

  • Free WIFI

  • Location: 2 min walk from the famous Brussels Grand Place

  • Location: Easy access to Central Station and public transport

  • 100% non smoking hotel

  • Brussels waffles on our breakfast buffet from 6:30am to 10am (11am on weekends)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available
Information message

Important information to take into account before your arrival: Payments can be made only by credit card or debit on arrival. We do not accept cash payments anymore.

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100
Rue du Marché aux Herbes 100
1000
brussels
belgium

Tel: +3226200427

Fax: (+32)2/5145067

Contact email

Check-in from 14h00

Check out up to 12h00

  • DE BROUCKERE - CIMETIERE DE BRUX :   BUS 66 GARE CENTRALE

  • DE BROUCKERE - DELTA :   BUS 71 GARE CENTRALE

  • DE BROUCKERE - DIESDELLE :   BUS 60 GARE CENTRALE

  • DE BROUCKERE - HOF TEN BERG :   BUS 29 GARE CENTRALE

  • DE BROUCKERE - NATO :   BUS 65 GARE CENTRALE

  • MAES - MACHTENS :   BUS 63 GARE CENTRALE

  • HERRMAN DEBROUX - ROI BAUDOUIN :   METRO 1A GARE CENTRALE

  • STOCKEL - BIZET :   METRO 1B GARE CENTRALE

  • By plane

    NATIONAL BRUSSELS AIRPORT At 14.3km / 8.89 miles

  • By car

    E 19 ANTWERPEN-BRUSSEL-PARIS At 5km / 3.13 miles

  • By car

    E40 CALAIS-BRUSSEL-LOEIN At 7km / 4.38 miles

  • By car

    E411 LUXEMBOURG-BRUSSEL At 7km / 4.38 miles

  • By train

    GARE CENTRALE / CENTRAAL STATION At 0.2km / 0.13 miles

  • By train

    GARE DU MIDI / ZUIDSTATION At 2km / 1.24 miles

GPS :50.846767, 4.355081

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Premium Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Premium Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

ST MICHEL

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,337 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,576 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

One day sleep

TripAdvisor rating 4.0/5

vaggelis k Business - 09/12/2019 TripAdvisor review

Well located, good service, clean and nice room. Staff was very helpful. The bar in the same building was also good to have for a drink, coffee etc. Unfortunately, however, all hotels in central Brussels are just too expensive!

Weekend in Brussels

Customer review rating 4.3/5

Neil Solo - 04/12/2019 Confirmed reviews ALL

Very good. Good location. Public areas were well laid out and clean. Room was a good size and clean.

Very nice experience

Customer review rating 4.3/5

George Business - 04/12/2019 Confirmed reviews ALL

Many years an Accor member, it was this time that my stay exceeded my expectations. Many thanks in particular to Karine.

Ok

Customer review rating 4.3/5

R. Couples - 03/12/2019 Confirmed reviews ALL

Stay was good at the Ibis, Only issues were the pillows were terrible. And my room was soooo hot in the night time and having the window open was not an option as they open to wide and my room faced out onto the street. Also one bad thing the morning of checkout at 9.30am the cleaner was knocking on our door. Why would the cleaner need to be knocking on your door at this time on the day you are leaving ? Otherwise it was ok

Great stay for the Brussels Christmas market!

Customer review rating 4.3/5

Graham W. Friends - 02/12/2019 Confirmed reviews ALL

We stay at this hotel regularly for a winter break in our favourite European capital. As we have come to expect everything was up to it's usual high standard

Clean and fresh crispy bed

Customer review rating 4.3/5

Una J. Families - 01/12/2019 Confirmed reviews ALL

All good except no kettle in room for to have a cuppa

As expected for location, rooms too small, bed uncomfortable

Customer review rating 4.3/5

Anonymous Families - 29/11/2019 Confirmed reviews ALL

We liked the breakfast - better than Amsterdam Central where we had just come from and the location was great but the room was far too small as a twin setup and the bed was terrible. Even after reporting it to reception who said they would get housekeeping to check it it wasn’t changed. We didn’t sleep well when we kept rolling off the bed.

Very good

Customer review rating 4.3/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Everything was fine

A high end hostel experience

Customer review rating 4.3/5

Anonymous Business - 26/11/2019 Confirmed reviews ALL

I have stayed in Ibis hotels in other countries and have always found the experience enjoyable. The hotels are generally simple yet in good condition and have all the essentials. This particular hotel fit that similar description however felt to be run more like a hostel. Front desk staff for the first two nights were generally indifferent to a concern I had with my in room heater and while I inquired about about a kettle for my room (I was in a standard room where these are apparently not standard) I was brushed off with the response that those are for other rooms. Not very professional. The lady on the third night was much more responsive and I appreciated her service which included moving me to another room with a working heater.

Dear Mr C., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologize for any inconvenience regarding the team and you can be assured that your remark has been discussed with the reception and appropriate actions have been taken, in order to avoid such situations in the future. However I'm glad that my colleague found a solution to your problem. We hope that you will return on a future occasion Sincerely, Deborah Loiseau - Assistant Front Office Manager

A very scary experience

Customer review rating 4.3/5

Ana M. M. Business - 25/11/2019 Confirmed reviews ALL

On my last night, a guy opened my door's room. He had the key that was given to him at the reception. When I went there and asked for what was going on, there were no registrations of my presence in that hotel. Someone checked out in my name. These controls must be increased

Dear Ana Maria, Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I"m really sorry for what happened to you, know that we have a very high security concerning our guests, we only check out the rooms when we have the key and the paper with the room number on it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deborah Loiseau - Assistant Front Office Manager

This hotel is very convenient choice for my purposes

Customer review rating 4.3/5

Tetiana B. Solo - 25/11/2019 Confirmed reviews ALL

I usually pass by Brussels on my way to other countries so I find location of this hotel very convenient - just five minutes walk from Central Station. On another hand, the very heart of Brussels is over the corner so it's always a pleasure to walk around. Hotel services are excellent, no comments

Very good location

TripAdvisor rating 4.0/5

IvanaZG12 Business - 25/11/2019 TripAdvisor review

Ibis off Grand Place is well situated hotel, but this is also very, very expansive hotel for too small room without fridge, tea pot and others accessories . Evan the breakfast is better in some other Ibis hotels.

Dear Ivana, Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We do not have fridges in our rooms but if you need to store something in it we will be pleased to keep it if for you. We do have rooms with facilities but they're our superior rooms. We hope to welcome you in the future for a more enjoyable visit. Best wishes, Deborah Loiseau - Assistant Front Office Manager

Perfect stay for a weekend in brussels

Customer review rating 4.3/5

Lucia Couples - 24/11/2019 Confirmed reviews ALL

We stayed for two nights at this hotel for my fiancé’s birthday and everything was perfect. Birthday decorations to welcome us, clean room, reception staff very helpful. Superior room a bit small and would have appreciate amenities in the bathroom.

Convenient and comfortable but price a bit high

Customer review rating 4.3/5

Simon K. Business - 22/11/2019 Confirmed reviews ALL

Very friendly staff. Room was clean, comfortable and definitely no frills. Breakfast was generous with lots of options. Location close to train station and Gran Place was excellent.

What a scam

Customer review rating 4.3/5

Ben Business - 21/11/2019 Confirmed reviews ALL

Promised a good price. Yes first night was 158€, but second night was 247€. Rediculous.

Dear BEN B., Thank you for writing a review of your recent stay with us. We would like to inform you we work with a dynamic price, this price change with availability and events of the city. Please note if you book on our website you can found better price. We are looking forward to welcoming you back. Best wishes, Laura CORNEUX- Front office Manager

Mr J M P.

Customer review rating 4.3/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Generally good. The room was fine for a short business trip, and temperature control in the room worked OK. Breakfast had a good choice and the option of "slow coffee" - cafetiere instead of individual espresso-based cups - was clever. The bar was pleasant with good range of beers. Location is very convenient for both Grand Place, the central station, and accessing the European institutions.

excellent location and great breakfast!

Customer review rating 4.3/5

Alison Couples - 20/11/2019 Confirmed reviews ALL

It is very well situated, both near the Central Station and the Grand Place. The little square is lively with occasional markets. The bedroom was fine, and the breakfast is wonderful - with a waffle-maker! It is very helpful to have left-luggage lockers so that you don't have to queue up and bother the staff.

Very good

Customer review rating 4.3/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Very good reception and room Service in bar was slow and the choice was poor. Food itself good

Great staff, nice room

Customer review rating 4.3/5

Niaritiana R. Solo - 18/11/2019 Confirmed reviews ALL

The staff was very friendly and professional. I had a couple of requests before I arrived which were immediately attended to. The room was as per my request facing the Grand Place and on 3rd floor. I did Check in online so check in/out went very smoothly. Hotel in the centre so close to all amenities which made my stay wonderdul as I could go everywhere by just walking.

Super helpful staff and great breakfast.

Customer review rating 4.3/5

Frederick L. P. Friends - 17/11/2019 Confirmed reviews ALL

Super helpful staff and great breakfast. The young people on reception showed great patience and good humour and were thoroughly professional. My only problem was the fact that the walls are very thin between the rooms and so noise was a bit of an issue.

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