ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 2,406 reviews

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Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Breakfast buffet 6:3010 (weekends until 10:30 - we believe in beauty sleep)

  • Unbeatable location - right on Brussels' Grand Place

  • Direct access to Central Station

  • 'Green Key' certified

Our accommodation(s)

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Wood U

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,406 reviews

TripAdvisor Rating  4.0/5  3,916 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Becky T. Families - Confirmed reviews ALL

It was truly a wonderful experience being in Brussels and the hotel made it all the more better. It is PRIME location! Everything was in walking distance literally minutes from amazing sites. I highly recommend it ! It was just perfect for me and my sister. The rooms are simple and low key, very European! Loved it and will surely stay here again next time I’m in Belgium. The front desk team was just as amazing !

Dear Becky, We appreciate your kind review. We are thrilled you and your sister found our location so convenient for exploring the city. It’s always rewarding to know our team’s efforts contribute to memorable stays. We’re delighted you appreciated our rooms’ simplicity and European charm. Our front desk colleagues are equally excited to hear your kind words—they work hard to ensure every guest feels welcome and supported throughout their visit. We look forward to welcoming you back. Kind regards, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Lynmarie C. S. Families - Confirmed reviews ALL

Great location! Clean, quiet, friendly staff. Received a warm welcome and staff was always pleasant and helpful with information.

Dear Lynmarie, Thank you for this positive review. We’re thrilled you enjoyed our prime location and found your room comfortable. It’s wonderful to hear our team made your stay memorable with their warm service. Dylan and Enora will be delighted to know their efforts stood out, and we’re glad our communication met your expectations. As ALL members ourselves, we appreciate your loyalty and recommendation! We look forward to welcoming you back. Best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Tracy L. Families - Confirmed reviews ALL

Check in went well, rooms as to be expected, bar was great as well as the breakfast Buffett. Lots of options.

Dear Tracy, Many thanks for sharing your review. We are thrilled you had a pleasant stay at ibis Brussels Off Grand Place. It’s great to hear your check-in experience went smoothly and our team made a positive first impression. We’re equally pleased you enjoyed our breakfast buffet variety and found the bar offerings to your liking. Our central location near Grand Place makes exploring Brussels’ highlights convenient, and we hope it added ease to your family trip. As loyal Classic members, your continued trust means a lot. We’d love to welcome you back for another enjoyable stay soon. We hope to welcome you back again in the future. Best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Ruth A. P. Couples - Confirmed reviews ALL

Everyone very friendly and helpful

Dear Ruth A., Thank you for your positive review. We’re delighted you had such a positive experience with us. It was our pleasure to ensure your booking process went smoothly and that our team could make your stay enjoyable. We’re particularly glad our Classic loyalty benefits enhanced your visit – your continued trust means everything to us. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Jurgen Van der Haegen, General Manager

Customer review rating 1.5/5

Catherine A. Families - Confirmed reviews ALL

Location is excellent. The restaurant on site is a nice feature, though food choices are very limited. Breakfast has a lot of choices but the eggs are awful first thing in the morning. They are way overcooked and dry. I believe they must prepare the scrambled eggs way ahead of time and they continue cooking on the warmer. Later on, the eggs brought out are far better. The biggest negative is the poor housekeeping. Rooms are not cleaned very well prior to check-in. Management needs to spend some money and have the tubs refinished. The bottom of my tub looked gross- unclean and brownish. The carpet in the room was filthy. The bottom of my slippers turned black from the dirt. I think the hotel would do better not to offer daily service and, instead, focus on cleaning the rooms to a higher standard between guests.

Dear Catherine, Thank you for taking the time to share your experience. We are delighted that our central location and friendly team enhanced your stay. The convenience of exploring local attractions and the variety at breakfast are aspects we are proud to offer. That said, we sincerely apologize that your experience fell short in some areas. We are committed to upholding high cleanliness standards and will address your concerns with our housekeeping team. Please know our staff is always available to resolve any room-related matters promptly. Nonetheless, we are glad our restaurant’s availability added value to your visit. Your recognition of our staff’s efforts is truly appreciated. We do look forward to seeing you in the future for a better experience. Kindest regards, Jurgen Van der Haegen, General Manager

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Other web-users rate our hotel

  • 2,948 reviews 9.8/10 Location
  • 2,410 reviews 6.2/10 Room
  • 2,011 reviews 9/10 Service
  • 24 reviews 9.3/10 WiFi
  • 1,375 reviews 4.5/10 Comfort
  • 1,212 reviews 9/10 Breakfast
  • 851 reviews 7.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.