ibis Brussels off Grand Place 3 stars

Customer review rating (ALL Rating) 4.6/5 2,486 reviews

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Description

Hotel extras

  • Breakfast buffet 6:30 - 09:30 (weekends until 10:30 - we believe in beauty sleep)

  • Unbeatable location - right on Brussels' Grand Place

  • Direct access to Central Station

  • 'Green Key' certified

  • Historical sights in walking distance.

Our accommodation(s)

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUSSELS
Belgium

GPS:50.846767, 4.355081

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

WOOD U

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,486 reviews

Customer review rating 3.5/5

Susan H. Families - Confirmed reviews ALL

Great location for a short stay in Brussels. Staff very friendly. Rooms small and stuffy, beds too hard.

Dear Susan, Thank you very much for your feedback. We are delighted to hear you found our team welcoming and appreciated the competitive rates available through your booking platform. However, we sincerely regret that some aspects of your stay fell short of your expectations. Our air conditioning system prioritizes energy efficiency by adjusting to external temperatures, which may affect individual room settings. We also take note of your comments about the bedding and will review these elements to ensure future comfort. Nonetheless, it is wonderful to know our central location near Grand Place added convenience to your Brussels visit. We are grateful for your loyalty as a Classic member and your overall positive rating of your experience. We hope to see you again in the future. Kind regards, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Bernard B. Couples - Confirmed reviews ALL

Great location. Close to Grand Place and the Central Train Station. Restaurants everywhere nearby. We upgraded to a larger room that sleeps three, which was quite spacious. It had two windows, with one overlooking the square. Nice bathroom. Decent price. Hard to beat this hotel.

Dear Bernard, Thank you very much for your kind feedback. We’re thrilled you chose our hotel for your couple’s trip and found our location ideal for exploring Brussels. Your appreciation for the upgraded room’s space and views means a lot to us. We’re particularly glad the bathroom met your expectations and that you found our pricing competitive. It’s rewarding to know our central position near Grand Place and transport links enhanced your city experience. We hope to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Chris S. Couples - Confirmed reviews ALL

We keep coming back - we love being in Brussels. Hotel in good location as there are plenty of attractions nearby. Also lots of shops & restaurants around. We found all the staff pleasant & helpful.

Dear Chris, We appreciate your kind review. It’s wonderful to hear that your recent stay with us was so enjoyable. We’re thrilled our team made such a positive impression during your visit. Your recognition of Rosa, Aries, Melvin, and others warms our hearts, as we always aim to provide attentive service. We’re also glad you found our booking platform straightforward to use and appreciated the value of your Gold status benefits. That said, we regret any lapses in anticipating your needs during this stay. While our premium rooms include coffee/tea facilities as standard, we’ll review how we communicate this feature to loyalty members. Your feedback about entertainment options and breakfast arrangements has been shared with our operations team for consideration. Finally, we’re delighted our central location continued to serve your exploration of Brussels so well. The extended bar hours and outdoor seating were introduced based on guest feedback like yours, and we’re already exploring ways to expand our beverage offerings further. We all look forward to seeing you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Customer review rating 5.0/5

Christopher C. Families - Confirmed reviews ALL

Fantastic stay, very nice property.

Dear Christopher, It was a pleasure to receive this kind review of your time with us. We’re thrilled you had such a wonderful time at ibis Brussels Off Grand Place. It’s fantastic to hear our facilities contributed to your family’s comfort during your Brussels adventure. Our team takes pride in maintaining spaces that help guests create lasting travel memories. We all look forward to the pleasure of welcoming you back. Our kindest regards, Jurgen Van der Haegen, General Manager

Customer review rating 4.5/5

Charlotte C. Solo - Confirmed reviews ALL

An excellent location close to the Grand Place and Gare Centrale

Dear Charlotte C., Many thanks for sharing your review. We’re thrilled you enjoyed our prime location near Brussels’ iconic landmarks and transport links. Your kind words about our booking process and loyalty benefits are much appreciated. As Gold members like you help us maintain our standards, we’re especially glad the welcome drink added a pleasant touch to your stay. We look forward to welcoming you back. Kind regards, Jurgen Van der Haegen, General Manager

Other web-users rate our hotel

  • 3,012 reviews 9.8/10 Location
  • 2,450 reviews 6.1/10 Room
  • 2,067 reviews 9.1/10 Service
  • 21 reviews 7.8/10 WiFi
  • 1,396 reviews 4.4/10 Comfort
  • 1,236 reviews 9/10 Breakfast
  • 896 reviews 7.5/10 Cleanliness
  • 5 reviews 2.9/10 Pool

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