Pullman Paris Tour Eiffel 4 stars

Customer review rating (ALL Rating) 4.2/5 3,215 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Rooms and suites with views of the Eiffel Tower

  • Family rooms and Family Brunch every Sunday

  • Inventive menu based on fresh produce at the Frame restaurant

  • Pop-up bar at 10ème Ciel with views of the Eiffel Tower

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Hotel location

Pullman Paris Tour Eiffel

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,215 reviews

TripAdvisor Rating  4.0/5  4,150 reviews

Terrible stay at the Pullman Tour Eiffel

TripAdvisor rating 1.0/5

Mans R TripAdvisor review

Arrived at the Pullman Tour Eiffel yesterday having booked two rooms with breakfast, and having confirmed everything ahead of my arrival. Upon check-in, got told I haven't included breakfast. We had booked a tour, so had to leave it and deal with it in the evening. Upon a lengthy conversation, the attendant at the front desk agreed breakfast was included and said it would be added back. This morning, arrive for breakfast, only to be told, breakfast was not listed. Went to the front desk for the third time. The attendant once again said breakfast is included and we should go and enjoy breakfast. After a day of sightseeing, we return to a letter from reception in our room informing us that breakfast needs to be paid for as it was not included. I booked directly with Pullman and clearly paid for bed and breakfast. Hands down the worst hotel experience in many years. For a hotel which claims to have prestige, I found their behaviour and attitude extremely cheap. If we were staying more than just 2 nights, I would have checked out and moved elsewhere. You need to do better Pullman!

A+ Location

TripAdvisor rating 5.0/5

Ashley H TripAdvisor review

You can’t beat the location of this hotel - literal steps away from the Eiffel Tower and the Seine, you’re right in the heart of it all. The rooms were comfortable and had everything you needed for an enjoyable stay. The staff were also attentive and friendly throughout.

Customer review rating 1.5/5

Abdullah Z. H. H. Couples - Confirmed reviews ALL

Hotel is not practicing 4 stars hotel.

Dear Mr. Z. H. H., Thank you for your feedback. We are committed to maintaining high standards and regret to hear that your experience did not meet your expectations. Your comments are valuable for our continuous improvement. Sincerely, Marta - Guest Experience

Customer review rating 1.5/5

Shane A. C. Couples - Confirmed reviews ALL

Disappointing Stay Unfortunately, my stay was very disappointing. The room was not well maintained, with visible mould around the windows, stains on the walls, and stained carpets. Some of the furniture was also worn and in poor condition. Overall, the cleanliness and upkeep fell well below expectations and negatively impacted the experience. I would not choose to stay here again unless significant improvements are made.

Dear Mr. C., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the issues you encountered with the condition and cleanliness of your room. Our team strives to maintain high standards, and your comments regarding maintenance and cleanliness have been duly noted. We appreciate your insights as they help us to enhance our guest experience. Thank you once again for your feedback. We wish you all the best in your future travels. Kindest regards, Marta - Guest Experience

Customer review rating 5.0/5

Mohammad A. H. H. Families - Confirmed reviews ALL

neat & clean welcoming staff with nice location

Dear Mr. H. H., Thank you for your kind words regarding the cleanliness of our hotel and the warm welcome from our staff. We are delighted to hear that you enjoyed our prime location. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future ! Kindest regards, Marta - Guest Experience

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Other web-users rate our hotel

  • 3,144 reviews 9.5/10 Location
  • 4,152 reviews 7.3/10 Room
  • 5,849 reviews 8.5/10 Service
  • 31 reviews 6.3/10 WiFi
  • 1,544 reviews 9.3/10 Breakfast
  • 1,346 reviews 8.5/10 Food
  • 1,081 reviews 5.6/10 Cleanliness
  • 739 reviews 4.6/10 Value

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