ibis Navi Mumbai 3 stars

Customer review rating (ALL Rating) 3.8/5 1,449 reviews

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D 266 TTC Industrial Estate, Turbhe, 400705 NAVI MUMBAI, India

Description

Hotel extras

  • Prime location in Navi Mumbai, close to major business hubs and shopping destinations

  • 10 minutes from Reliance Corporate Park, IKEA, and CIDCO Exhibition Centre

  • Easy access to Mumbai Airport, 35 minutes from Navi Mumbai Airport & Vashi Railway Station

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Airport Shuttle available for transfers

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Queen Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 20% savings on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 20% savings on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Navi Mumbai

D 266 TTC Industrial Estate, Turbhe
400705 NAVI MUMBAI
India

GPS:19.06799, 73.01954

Telephone
Fax +91 22 6157 6699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service
  • BOM Additional charge
  • CS INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 196 rooms
  • One room for people with reduced mobility
  • 163 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center

Well-being

Fitness centre

  • On site
  • On site

SPICE IT

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Halal menu
  • Vegetarian menu

Guests can enjoy Spice it, our on-site multi-cuisine restaurant, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. We serve Continental and Indian cuisine, along with authentic regional dishes.

Hustle it out at our well-equipped fitness centre while you enjoy your stay with us. The fitness centre is operational 24 hours and sanitised with stringent hygiene protocols.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,449 reviews

Customer review rating 2.0/5

Yathishumapathy Business - Confirmed reviews ALL

Customer review rating 3.0/5

Sujit P. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Aniket K. Couples - Confirmed reviews ALL

Dear Aniket, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the smooth check-in process and the cleanliness of your room. However, we regret to learn about the unpleasant smell on your floor and the issues you encountered with the breakfast service and restaurant cleanliness. Your comments regarding the variety and coordination of breakfast items, as well as the cleanliness of the dining area, have been noted. We understand that these aspects significantly impact our guests' experiences, and we continuously strive to enhance our services in these areas. Thank you once again for your valuable insights. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.5/5

Raviraj M. Couples - Confirmed reviews ALL

Dear Raviraj, Thank you for your feedback regarding your recent stay at ibis Navi Mumbai. I sincerely apologize for the issues you experienced with the room's cleanliness and the unpleasant smell. It is concerning to hear about the maintenance challenges you faced, particularly with the curtains and the window leakage. We strive to maintain high standards of hygiene and comfort, and your comments indicate areas where we need to improve. I appreciate your kind words about our staff; they are indeed dedicated to providing excellent service. Rest assured, your concerns will be addressed with the relevant teams to ensure that our facilities meet the expectations of our valued guests. Your insights are crucial for our ongoing efforts to enhance the overall guest experience. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Hanshika M. Business - Confirmed reviews ALL

Dear Hanshika, Thank you for your kind words regarding Kunal. We are delighted to hear that his attentive service enhanced your dining experience. Your appreciation will surely motivate him to continue providing excellent service. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.0/5

Sujit P. Business - Confirmed reviews ALL

Crampy room and bathroom !

Customer review rating 3.5/5

Aniket K. Couples - Confirmed reviews ALL

1. Check in was smooth, entrance lobby is pleasant & fresh 2. As we entered our floor there was a smell (probably the over used carpet) 3. Room: Very fresh, pleasant, clean & enough for 2 4. Breakfast: Can be improved a lot by taste, variety & coordination - lot of items needed refill, took follow up to get them - even Tea cups 5. Restaurant cleanliness: largest improvement area. Tables, used plates everywhere. Floor not clean. Food counters, tea/coffee counter not clean/neat & tidy

Dear Aniket, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the smooth check-in process and the cleanliness of your room. However, we regret to learn about the unpleasant smell on your floor and the issues you encountered with the breakfast service and restaurant cleanliness. Your comments regarding the variety and coordination of breakfast items, as well as the cleanliness of the dining area, have been noted. We understand that these aspects significantly impact our guests' experiences, and we continuously strive to enhance our services in these areas. Thank you once again for your valuable insights. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.5/5

Raviraj M. Couples - Confirmed reviews ALL

Chain like ibis which charges 25-45% premium on average price should keep the hygiene and cleanliness upto mark. We felt faul smell in the room we were assigned at first and raised it immediately after check-in. The person from the counter helped us to assign new room after that and that room had smell of room freshener so faul smell got covered by it. Later after 6-8 hours in the night it started again after it just little rain because water came inside from window on curtains which btw shows leakage issues and says requires overall maintenance. Then again they sprayed roomfresher which covered faul smell since it will be difficult to ask new room at such wrong time with no guarantee of new room not having same issue. Those curtains needs to be washed regularly and even other things in the room like bedsheets, blankets etc. Hope you take my concern and improve on this front otherwise I am likely to switch to other options. On ending note, staff is superb, they are really helpful, friendly and tries their best so 11 on 10 to them but management seems to improve on macro issues like mentioned above so 7 on 10 to them.

Dear Raviraj, Thank you for your feedback regarding your recent stay at ibis Navi Mumbai. I sincerely apologize for the issues you experienced with the room's cleanliness and the unpleasant smell. It is concerning to hear about the maintenance challenges you faced, particularly with the curtains and the window leakage. We strive to maintain high standards of hygiene and comfort, and your comments indicate areas where we need to improve. I appreciate your kind words about our staff; they are indeed dedicated to providing excellent service. Rest assured, your concerns will be addressed with the relevant teams to ensure that our facilities meet the expectations of our valued guests. Your insights are crucial for our ongoing efforts to enhance the overall guest experience. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Hanshika M. Business - Confirmed reviews ALL

U would like to appreciate mr kunal from iroom dinning for being so calm and explaining me menu and also kept checking if I like the food or no..thanks for being so humble

Dear Hanshika, Thank you for your kind words regarding Kunal. We are delighted to hear that his attentive service enhanced your dining experience. Your appreciation will surely motivate him to continue providing excellent service. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.5/5

Rajiv L. Business - Confirmed reviews ALL

Room was very small , oval washroom , TV was not working

Dear Mr. L., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience you experienced with the room size and the television. We appreciate your comments as they help us to improve our services. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Aditya A. Business - Confirmed reviews ALL

Comfortable

Dear Aditya, Thank you for your positive feedback regarding the convenience of commuting and the comfort of your stay. We are pleased to know that you had a pleasant experience at ibis Navi Mumbai. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Rajiv S. Solo - Confirmed reviews ALL

Satisfactory

Dear Rajiv, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your experience comfortable and satisfactory. Your comments motivate us to maintain our service standards. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Nagavardhanreddy M. Solo - Confirmed reviews ALL

Good

Dear Nagavardhanreddy M., Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your time with us. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Mahendran R. Business - Confirmed reviews ALL

Overall good service

Dear Mahendran, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our hotel suitable for professionals and appreciated our service. Your feedback is invaluable to us. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 2.5/5

Nagma P. Business - Confirmed reviews ALL

I have stayed for 2 days and rooms are soo small and shabby and lacks cleanliness.

Dear Nagma P., Thank you for your feedback. I regret to hear that your experience did not meet your expectations regarding room size and cleanliness. Your comments are valuable in helping us improve our services for future guests. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 1.5/5

Akhilesh S. Business - Confirmed reviews ALL

I stayed three nights and heavy water leak in toilet flush was continued. They were not able to arrest it. I was not able to sleep even due the water flow noise. No choice of small portions in dinner available. I can't recommend this hotel to even my worst fellows.

Dear Akhilesh, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience caused by the water leak in your bathroom, which certainly should not have affected your comfort. Additionally, I regret that the dinner options did not meet your expectations. Your comments are valuable, and I will ensure they are reviewed with the relevant teams for future improvements. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Nanda G. S. Business - Confirmed reviews ALL

Very near to new Navi Mumbai airport connecting major cities.

Dear Nanda G. S., Thank you for your positive feedback regarding our convenient location close to major industrial areas and the new Navi Mumbai airport. We are pleased that you found our hotel to be a hassle-free option during your stay. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Sourav P. Business - Confirmed reviews ALL

Good. Breakfast option should have a little more non veg item

Dear Sourav, Thank you for your positive feedback regarding the value for money at our hotel. We appreciate your suggestion for increasing the variety of non-vegetarian options at breakfast, as we continually strive to enhance our guests' dining experience. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 3.5/5

Ande C. Business - Confirmed reviews ALL

Room maintenance not up-to the mark, room was smelling stinky and not clean.

Dear Ande, Thank you for your feedback regarding your recent stay. I regret to hear that the cleanliness and maintenance of your room did not meet your expectations. Your comments will be taken into account as we continue to enhance our services. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 0.5/5

Mujtaba R. Business - Confirmed reviews ALL

I had booked a queen bed but was given a twin bed despite insisting for a queen bed. Since my body size is big I fell down a few times from the bed and after that I was unable to sleep both nights that I stayed at ibis. Additionally the bedsheets were torn as if bitten by a rat.

Dear Mujtaba, Thank you for sharing your experience with us. I sincerely apologize for the discomfort you encountered during your stay. It is concerning to learn that you were assigned a twin bed instead of the queen bed you reserved, and I regret the impact this had on your rest. Furthermore, I appreciate your feedback regarding the condition of the bedsheets, as this does not align with our standards of cleanliness and quality. Your concerns will be reviewed with the team to ensure better service in the future. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 0.5/5

Dev B. S. Business - Confirmed reviews ALL

Dear Hotel Management, I am writing to formally express my disappointment regarding the way my request for a table fan was handled on 24 August. As there was insufficient cooling in my room, I requested a table fan from the reception at around 8:00 AM. The morning receptionist informed me that the fan would be provided in the evening. When I returned to the hotel at around 8:00 PM, I followed up again with the reception. I was told that the fan would be available within 5 minutes. However, despite repeatedly following up, I was given the same assurance until approximately 10:15 PM, but the fan was still not provided. After 10:15 PM, the reception desk stopped answering the phone, and at around 10:45 PM the call was eventually forwarded to the duty manager. I find this approach extremely disappointing. The issue was not simply the delay in providing a table fan; it was the repeated assurance that it would be available “in 5 minutes” for more than two hours, followed by the reception becoming unreachable. This reflects a serious lack of communication, accountability, and customer service. I request that the management investigate this incident and provide me with an explanation of why my request was repeatedly delayed and why the reception desk stopped responding. I also expect the hotel to take appropriate corrective action to ensure that other guests do not face a similar experience. Considering the inconvenience and poor service I experienced, I would also appreciate an appropriate gesture of compensation for this incident. I look forward to your prompt response and a satisfactory resolution.

Customer review rating 2.0/5

Neel K. Friends - Confirmed reviews ALL

The location was good, hotel is good but the room and bathroom are extremely tiny. Bathroom was more like a mobile toilet. Food was awful (sorry to say that but didn’t like the taste at all). Please look into it. AC was not working properly, even at 22 it was not cooling as expected.

Dear Neel, Thank you for taking the time to provide feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the overall cleanliness of the hotel. However, we regret to learn that the room size and bathroom amenities did not meet your expectations. Additionally, we take your comments about the food and the air conditioning seriously, as guest satisfaction is our priority. Your insights will be shared with our team for consideration. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 4.5/5

Sumati K. Business - Confirmed reviews ALL

All items were available, since the stay was only for one night there were no missing items and the temperature of the room was comfotable.

Dear Sumati, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your room comfortable and that all necessary items were available during your one-night visit. Your satisfaction is important to us. Best regards, Abhishek Pillai Rooms Division Manager

Customer review rating 5.0/5

Ameetinder B. Families - Confirmed reviews ALL

Enjoyed our stay at IBIS Navi Mumbai. Highlights: Clean room with a fantastic hill view and solid Wi-Fi (Thanks to Mr. Shubham!). Excellent dinner experience at SpiceIt, with top-tier service from Ms. Amrapali. Fast and hassle-free checkout assisted by Anushka. In Room Dining options were good and delicious food. Areas for Improvement: In-room dining was slow, and we weren't informed at the time of ordering (2:30 PM) that the Tandoor was closed, resulting in Chapatis instead of ordered Tandoori Rotis. The desk chair needs a cushion for comfortable working. Lobby entrance staff should assist with unloading/ loading luggage from the car and greet arriving guests, matching the great standard seen at other ibis locations. Basement parking has awful smell

Dear Ameetinder, Thank you for taking the time to share your feedback regarding your recent stay at ibis Navi Mumbai. We are delighted to hear that you enjoyed the clean and comfortable accommodations, as well as the excellent service provided by our team members, including Shubham and Amrapali. We appreciate your constructive comments regarding in-room dining and the delay in informing you about the availability of Tandoori Rotis. Please know that your observations will be shared with the culinary team to enhance our communication and service. Additionally, we acknowledge your suggestion about the desk chair and will consider it as we continually strive for a more comfortable environment for our guests. Regarding the lobby entrance staff, we value your input on guest assistance and will address this with our team to ensure a warm welcome for all visitors. Lastly, we are aware of the issue with the basement parking area and are committed to finding a solution. Thank you once again for your valuable insights. Best regards, Abhishek Pillai Rooms Division Manager

Other web-users rate our hotel

  • 270 reviews 8.6/10 Location
  • 1,011 reviews 5.5/10 Room
  • 2,269 reviews 8.8/10 Service
  • 25 reviews 6.6/10 WiFi
  • 1,330 reviews 8.4/10 Food
  • 528 reviews 8.5/10 Breakfast
  • 515 reviews 6.3/10 Cleanliness
  • 380 reviews 2.1/10 Comfort

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