ibis Styles Nantes Rezé Airport Hotel 3 stars

The restaurant was off.

nickel

The room is clean, bright and nice. But the double bed is made of two simple beds. It is not really comfortable as you cannot sleep in the middle.

Good price/quality ratio Easy Check in and check out Easy connection to internet Good Breakfast

The moment we walked in we were greeted by a smile and everything was well taken care of until we left

The hotel website gives basic information on public transport available nearby. Having arrived at Nantes by train I decided to take the tramway since the hotel web page gives the nearest stop. It would be helpful if the web page also gave an indication of the most direct route to walk once off the tram. The hotel has a restaurant offering a limited bistro style menu. The food looked fine but for many in France the main meal is at lunch time; it would have been good to have opportunity to buy something light to eat in the evening. No room service. Coffee is available when wanted from a machine. It is acceptable coffee. This in itself is a positive! My room was of generous size and appropriately equipped. The bed was comfortable and the temperature of the room can be controlled to personal taste. Despite being situated on a busy road the double glazing cuts out traffic noise. Unfortunately the room doors are heavy and work on a ‘soft close’ system that ends with a bang once door meets doorframe. While I didn’t see or hear my neighbours each time someone left a nearby room the bang of the door woke me. I guess people come and go at all hours in order to catch flights but this certainly prevented me from enjoying a good night’s sleep. The room was nicely presented and it was good to find glasses in the bathroom rather than disposable plastic beakers. Only one product is provided for washing and showering. There are no shops in the vicinity and the hotel doesn’t sell any additional products. No conditioner for my hair this morning. Some Ibis hotels have vending machines with toothpaste and other toiletries, such would be a useful addition here since there are no local shops. Room 218 needs the toilet seat fixing (it is loose to one side)! Having given up on sleep after a door bang at 4.30 am it was good to find the coffee machine ready for use in the foyer. Breakfast begins at 6.00 am; the offer is generous but the lighting in the breakfast room was so dark that it was impossible to properly see what was available. I couldn’t find a tray so needed to transfer items little by little. The fresh orange juice was exceptionally good. It was surprising to find miniature jars of jam. Other Ibis hotels have returned to normal sized jars from which one takes what one needs. The small jars were disappointing at a time where we are increasingly aware of the need to avoid waste. Most of the above is of limited importance and of course subjective. Of much more importance in my view is the way that this hotel is listed and its distance from Nantes airport. Also, on arrival there is a digital display with a ‘Rooms from’ price indicated. Having been drenched due to walking from the tramway to the hotel it was disappointing to realise both that I was at a considerable distance from the airport and that my booking via Accord Hotels direct had resulted in a price more than twice the sum indicated at the entry. In conclusion, this hotel has plenty of positives. It is just a pity that it is advertised as appropriate for the airport without clarity as to the cost of a taxi if one is not familiar with the tramway. The price I paid for my one night (breakfast included) was more than the price indicated at the hotel entry and the cost of the taxi to the airport combined

I stayed at the Ibis Style hotel. Service was basic but good: bed was good. No tea or coffee facilities in room. but all you need for a good night sleep.

As usual , very Friendly welcome and quiet night

Good breakfast Room size ok Nice people

Easy check-in. Very comfortable room. Usual excellent choice at breakfast. The only downside- the restaurant being closed for the weekend so we had to drive to a restaurant in Trentemoult.

Normal

PERSONNEL AGREABLE ET SERVIABLE

We spent one night in this Ibis Style in Nantes Reze before flying to Portugal. It was a standard room : small but nice and clean as most Ibis hotel rooms are. The location is perfect for people traveling as it is close to the airport. We took a bus to a nearby mall as well. I will not hesitate to stay in that hotel again.

I am a Sales person and have been traveling for years, always being faithful to Accor. For the first time, I booked a room via my Accor app. Unfortunately, I had to modify my plans and tried to cancel my booking. Answer: impossible because I booked with the app. The only option is to choose a new date, but I did not know when I would travel to Nantes again so I picked a date randomly. Then I find a new date and try to modify my booking date, but the hotel does not want to do it because I booked my room with the app and got a discount out of it (5%). Traveling everywhere in the world for years, I have never had such a poor service. I am very disappointed with the answers I got. Rgds

Close to the airport and close to Nantes city center. Very nice hotel, clean and design. Friendly staff, good breakfast included in the price. Highly recommend if you want to spend a night close to the airport and visit Nantes and need a free parking in the evening.