Novotel Nantes Centre Gare Hotel 4 stars

Customer review rating 4.3/5 3,529 reviews

Novotel Nantes Centre Gare
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Room 1

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Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • Spacious rooms with WiFi

  • Video games area and playground for children

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NANTES ATLANTIQUEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units (Nearby)
  • Shoe shine machine
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Hammam (Nearby)Paying
  • Golf practice facilities (Nearby)
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000
nantes
france

Tel: +33251820000

Fax: (+33)2/51820740

Check-in from 14h00

Check out up to 12h00

  • NANTES :  BUSWAY LIGNE 4 CITE DES CONGRES

  • TRAMWAY :  LIGNE 1 ANNE DE BRETAGNE

  • By plane

    NANTES ATLANTIQUE At 14.6km / 9.07 miles - Shuttle paying

  • By train

    GARE - ACCES SUD At 0.3km / 0.19 miles

  • By train

    GARE SNCF At 0.6km / 0.37 miles

  • By train

    NANTES At 0.5km / 0.31 miles

  • By train

    NANTES . At 0.5km / 0.31 miles

GPS :47.213896, -1.542919

Our accommodation(s)

The Hotel Novotel Nantes Centre Cité des Congrès is the ideal base for visiting Nantes & the Loire-Atlantique. See the Castle of the Dukes of Brittany, Beaujoire stadium, Les Machines de L'Ile, or a concert at the Zenith arena or La Cité Events Center. Stay connected with free WIFI. All rooms at the Hotel Novotel Nantes Centre Cité des Congrès have a surface area of 269 sq. ft. (25 m²) and air conditioning. Our Executive Rooms offer a contemporary style, bathrobes, Nespresso coffee and free minibar.

Superior Room - 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Courtyard View, City View, River side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View, Courtyard View, Garden View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Garden View, City View, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: River side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Eat what you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, on the terrace or in your room.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 45

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Novotel Nantes Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,529 reviews

tripadvisor

TripAdvisor Rating 3.5/5

619 reviews

Good stay

Customer review rating 4.3/5

Masood Business - 25/11/2020 Confirmed reviews ALL

It was a good stay with all the Covid19 restrictions.

Well located hotel powered by a professional team

Customer review rating 4.3/5

Pascal Business - 02/10/2020 Confirmed reviews ALL

This hotel is connected to the congress center, very close to the LU area, close to the train station, to the castle and to downtown. The team is a professional one and happy to support as needed.

Bonjour Monsieur G., Un grand merci pour vos compliments qui font très plaisir à toute l’équipe du Novotel Nantes centre gare ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Effectivement, la situation idéale de notre hôtel permet un séjour rythmé entre les visites dans le beau centre ville de Nantes et les balades reposantes au bord du Canal Saint Félix. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La Direction

well located

Customer review rating 4.3/5

V. Business - 18/09/2020 Confirmed reviews ALL

good

Dear Mister V., We very much appreciate your comments regarding your recent stay at the Novotel Nantes Centre Gare. Wa are glad to see that you enjoy the ideal location of our hotel. Indeed, it allows together visits in the beautiful city center of Nantes and relaxing walks along the Saint Félix channel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

clean and comfortable room, staffs are very helpful

Customer review rating 4.3/5

Bun B. S. Families - 06/09/2020 Confirmed reviews ALL

clean and comfortable room, staffs are very helpful

Dear BUN BUN S., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

well located hotel, friendly and competent staff

Customer review rating 4.3/5

Christoph W. Business - 29/07/2020 Confirmed reviews ALL

The room was very clean and wide enough. The lunch package as substitute for breakfast was of poor quality.

Dear Sir W., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Manager Team

Staff were very attentive, good stay

Customer review rating 4.3/5

Fraser B. Business - 17/03/2020 Confirmed reviews ALL

Our stay was very brief but most enjoyable and the staff were genuinely exceptional in their efforts to help us.

Dear FRASER B., We would like to thank you for your warm comments regarding your stay at the Novotel Nantes Centre Gare****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Felt unwelcome, deposit hasn't been returned.

Customer review rating 4.3/5

Mike Friends - 27/02/2020 Confirmed reviews ALL

Treated like 3rd class tourists, never had to pay a deposit on a room before but we had to here. Never felt welcome in the place.

Dear MICHAEL G., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, La Direction

Dreadful environmental practices!

Customer review rating 4.3/5

Paul Friends - 25/02/2020 Confirmed reviews ALL

Not sure if you provide feedback to hotels on their websites, tripadvisor etc but I went on the latter this morning and posted the following: ‘Firstly I should say that the accommodation provided complies with all that one would expect of a Novotel, clean, warm & comfortable. However, it is shocking to see that the Accor hotel group are slipping behind the times and not keeping up with the growing customer sensitivity for good environmental practices. To still be finding single-use plastics in use in the rooms in the form of plastic goblets in plastic wrapping, shampoo and shower gel in plastic single use tubes, tea bags in plastic rather than paper sachets etc is shocking. I can’t imagine how many goblets, tubes & sachets get used in this one hotel each day, which then when multiplied by the 1000’s of hotels in the Accor group and 365 days in a year must produce tonnes of landfill waste. Clearly Accor are no longer an industry-leading group and I will be avoiding their hotels in favour of those that are environmentally sensitive until they do so.’

Dear PAUL P., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Good hotel

Customer review rating 4.3/5

D. Business - 20/01/2020 Confirmed reviews ALL

Night ok and dinner in restaurant ok except an error for the price of the chamber The correction was done by reception officer after 2 request : one the evening and the staff are not in charge of this correction and 1 by phone some day after as nothing was done after First request

Nice, comfortable clean room, bright modern hotel, friendly staff.

Customer review rating 4.3/5

M. F. Couples - 01/01/2020 Confirmed reviews ALL

Great experience! The only thing that was missing is creamer/milk for the coffee we made in our room.

It was fine

Customer review rating 4.3/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

It was fine, the bathroom door was damaged so needs upgraded

Customer review rating 4.3/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

the room and hotel in general was very comfortable and clean. I also liked its central location.

Dear Silvia G., A big thank you for your very positive feedback. We are delighted that you enjoyed your stay and the location of our establishment. Looking forward to welcoming you soon Sincerely, La Direction

Good but not as expected

Customer review rating 4.3/5

Joelle Families - 09/12/2019 Confirmed reviews ALL

The hotel was fine but we expected something more luxurious and clean from a 4 stars hotel. The rooms were OK but the toilette papers were not new. They were used by previous visitors. The towels were not very clean as well. We went to the breakfast at 10, and different things were not offered anymore such as the potato and the bacon.

Dear JOELLE S., We would like to thank you for taking the time to write your comment following your stay in our hotel. We are sorry to read that this one did not live up to your expectations. Concerning the cleanliness of the room and equipment, it would not have been necessary to hesitate to come back to us so that we could intervene at most and that it would not have an impact on your stay. We are sorry for the lack you felt at breakfast, we will make a point with our teams so that this does not happen again. We hope to regain your trust for one of your next stay. La Direction

Good experience

Customer review rating 4.3/5

T. K. Couples - 09/12/2019 Confirmed reviews ALL

Pros: Great breakfast Lobby design Helpful staff Good location Big room Cons: Rooms needs to be redecorate ASAP

Dear KUR T., Thank you for your comment. We are delighted that you had a pleasant stay and thank you for your compliments. Know that we have renovated rooms, we would love to make you discover them for your next stay. Looking forward to welcoming you again, Sincerely, La Direction

Average experience

Customer review rating 4.3/5

M. Business - 29/11/2019 Confirmed reviews ALL

Value for money is pretty low compared to other options in Nantes, including other AccorHotels

Dear THIBAULT M., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to regain your confidence for a future stay Sincerely, La Direction

Perfect stay, you'll get what you see

Customer review rating 4.3/5

Mohamed A. Families - 19/11/2019 Confirmed reviews ALL

Very good Location, rooms amenities, wifi, bed everything is very good, staffs are really helpful and superb, especially front desk and room service. I have taken the room with sofa bed, so both bed and sofa bed occupied the entire room, less space inside my kid don'l have space to play around. Breakfast is really superb and I like the breakfast timings and their options

Dear MOHAMED A. A., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is with great pleasure that we read all your compliments that we will not fail to share with all our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Lovely hotel

Customer review rating 4.3/5

Paul Families - 31/10/2019 Confirmed reviews ALL

Great location .Lovely and clean hotel rooms great to.staff friendly and helpful.Nice kids area to play.

Dear PAUL B., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Nice hotel & staff, good location, good breakfast

Customer review rating 4.3/5

Sagiv G. Families - 26/10/2019 Confirmed reviews ALL

It was a very nice stay, staff personnel were helpful. The workers in the dining room were also very nice. We ordered a dinner once and one of them brought it to our room. The breakfast was very good. We liked the location which is a walking distance to the train station and to the center of the city & also the fact that it's just by the river. The fact that there is a(payed) parking just under the hotel, is perfect. we also liked the kattle, tea& coffee in room & the small fridge. The room, although it was big and comfortable (number 407) and clean , requires renovation. There were permanent spots on the carpet. In the bathroom, there were mold spots under the sink& also on the shower holder(plastic) that could be .easily removed. The curtain is not statically mounted to the wall & twice, it fell down in the middle of the night with big noise which woke us up. Additional power inlets in both sides of thre bed could be great.

Dear SAGIV G., We thank you for the positive opinion you have left on our hotel. We are delighted that you enjoyed your stay. Indeed, the ideal location of our hotel allows a rhythmic stay between visits to the beautiful city centre of Nantes and relaxing walks along the Canal Saint Félix. A big thank you for your compliments which please the whole Novotel Nantes centre gare team! We apologize for these minor inconveniences during your stay and will do what is necessary to improve the quality of the services mentioned. Once again, we thank you for your comments and look forward to welcoming you soon. Sincerely, La Direction

RAS. Parfait

Customer review rating 4.3/5

Bretonr Business - 16/10/2019 Confirmed reviews ALL

Chambr impeccable, calme.

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nantes Centre Gare. Nous sommes ravis que vous ayez passé un agréable séjour. Au plaisir de vous accueillir de nouveau, La Direction
Customer review rating 4.3/5

Anna T. Families - 15/10/2019 Confirmed reviews ALL

Cleaning could be better. The toalet in the room smelt of urin like in the public tolet. The room was smelly so we had to keep the window open most of the time. The sink in the bathroom was stopped. Breakfast was ok.

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