Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.1/5 646 reviews

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Novotel Nantes Centre Gare - Image 1
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3 rue de Valmy, 44000 NANTES, France

Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • 8-minute drive from the city center and train station

  • Family Rooms for up to 4 people

  • Public parking (suppl.) for combustion engine/electric vehicles and bikes

Our accommodation(s)

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Telephone
Fax +33 2 51 82 07 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT LE VALMY

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  646 reviews

Customer review rating 3.5/5

Marc V. D. M. Business - Confirmed reviews ALL

Well located hotel, needs some refreshing. None of the app description of my room were present: slippers, bath gown nor mini bar.

Dear Sir, We thank you for taking the time to write us a review after your stay. We're glad to ready that you enjoyed the ideal localisation of our hotel ! You are right, we noticed thanks to you, that there was a mistake in the english version of our website, and a sentence was missing : the slippers and bath gown are available on demand, as we explained to when we gave them to you after you came at the front desk to ask about it. The mini bar is indeed empty, it is only full when you book an executive room. We are aso happy to say that we have a renpvation project coming up at the end of the year ! We hope to have the pleasure of welcoming you again in the future, Kind regards, Front Desk Team

Customer review rating 5.0/5

Jean-michel D. Business - Confirmed reviews ALL

super

Cher Monsieur, Mille mercis pour votre beau commentaire ! Nous sommes ravis que vous ayez apprécié votre séjour, et le travail de nos équipes. Votre satisfaction est notre plus belle récompense. A bientôt, Toute L'équipe du Novotel Nantes Centre Gare

Customer review rating 4.5/5

Anne G. Solo - Confirmed reviews ALL

Well located near the train station staff very friendly welcoming and knowledgeable

Dear Madam, Thank you very much for your kind feedback ! We are delighted to read that you enjoyed our location and that our team made you feel welcome. Your comments are greatly appreciated and shared with the team. Thank you for them ! We hope to have the pleasure of welcoming you again during a future stay in Nantes. Kind regards, The Novotel Nantes Centre Gare Team

Customer review rating 5.0/5

Bruno B. Business - Confirmed reviews ALL

perfect, efficient, simple, smiley,

Cher Monsieur, Nous vous remercions d'avoir pris le temps de laisser un commentaire suite à votre séjour dans notre établissement. Nous sommes ravis que votre séjour se soit déroulé à la hauteur de vos attentes. Nous ne manquerons pas de partager vos retours à toutes nos équipes. Votre satisfaction est la plus belle des récompenses. Nous espérons pouvoir vous accueillir à nouveau bientôt parmi nous ! Bien Cordialement, La Réception.

Customer review rating 4.0/5

Robert B. Couples - Confirmed reviews ALL

I think breakfast experience can be improved: the possibility of having a boiled egg without a timer on site is problematic - not EVERYONE walks around with an egg timer in their pocket... luckily the breakfast staff one site had hers with her! Juicing your own orange juice is just messy, a little complicated and awkward for a hotel breakfast. A little jug to take milk to your table would be helpful - rather than having to put it in a mug and it then dribbling all over the table. Sugar cubes rather than dirty sugar spoon (previously used for stirring someone else's tea); making sure the mugs are clean before putting them on the tray (the first one I took for pouring milk into was not clean). some hard cheese slices option would have been nice rather than just brie/goats cheese. Tables were nice and clean, hotel room large, comfortable and reception staff helpful and polite.

Dear Sir, Thank you very much for taking the time to share your detailed feedback following your stay in our hotel. We are pleased to read that you appreciated the cleanliness of our breakfast area, the comfort of your room, and the courtesy of our reception team. However, we are sincerely sorry to learn that certain aspects of your breakfast experience did not fully meet your expectations. Your comments regarding the boiled eggs, orange juice machine, milk service, sugar, and cheese selection have been carefully noted and shared with our Food & Beverage Manager. Please be assured that we will review these points with our team in order to enhance the quality and comfort of our breakfast offer. We truly value your constructive feedback, as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back soon ! Kind regards, The Reception Team Novotel Nantes Centre Gare

Other web-users rate our hotel

  • 219 reviews 9/10 Location
  • 346 reviews 5.2/10 Room
  • 315 reviews 8.9/10 Service
  • 7 reviews 2.4/10 WiFi
  • 195 reviews 5.7/10 Comfort
  • 126 reviews 7.5/10 Breakfast
  • 110 reviews 5.8/10 Cleanliness
  • 110 reviews 3.5/10 Vibe

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