Novotel Nantes Centre Gare Hotel 4 stars

TripAdvisor rating 3.5/5 594 reviews
Novotel Nantes Centre Gare
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Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • Spacious rooms with WiFi

  • Video games area and playground for children

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NANTES ATLANTIQUEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units (Nearby)
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Hammam (Nearby)
  • Golf practice facilities (Nearby)
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000
nantes
france

Tel: +33251820000

Fax: (+33)2/51820740

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANTES :   BUSWAY LIGNE 4 CITE DES CONGRES

  • TRAMWAY :   LIGNE 1 ANNE DE BRETAGNE

  • By plane

    NANTES ATLANTIQUE At 14.6km / 9.07 miles - Shuttle paying

  • By train

    GARE - ACCES SUD At 0.3km / 0.19 miles

  • By train

    GARE SNCF At 0.6km / 0.37 miles

  • By train

    NANTES At 0.5km / 0.31 miles

  • By train

    NANTES . At 0.5km / 0.31 miles

GPS :47.213896, -1.542919

Our accommodations

The Hotel Novotel Nantes Centre Cité des Congrès is the ideal base for visiting Nantes & the Loire-Atlantique. See the Castle of the Dukes of Brittany, Beaujoire stadium, Les Machines de L'Ile, or a concert at the Zenith arena or La Cité Events Center. Stay connected with free WIFI. All rooms at the Hotel Novotel Nantes Centre Cité des Congrès have a surface area of 269 sq. ft. (25 m²) and air conditioning. Our Executive Rooms offer a contemporary style, bathrobes, Nespresso coffee and free minibar.

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Courtyard side, City side, River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Courtyard side, Garden side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Views: Garden side, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - king-size bed

  • Max. number of persons: 2
  • Area: From 45
  • Views: River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Eat what you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 45

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Novotel Nantes Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,178 reviews

tripadvisor

TripAdvisor Rating 3.5/5

594 reviews

Nice, comfortable clean room, bright modern hotel, friendly staff.

Customer review rating 4.3/5

M. F. Couples - 01/01/2020 Confirmed reviews ALL

Great experience! The only thing that was missing is creamer/milk for the coffee we made in our room.

It was fine

Customer review rating 4.3/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

It was fine, the bathroom door was damaged so needs upgraded

Customer review rating 4.3/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

the room and hotel in general was very comfortable and clean. I also liked its central location.

Dear Silvia G., A big thank you for your very positive feedback. We are delighted that you enjoyed your stay and the location of our establishment. Looking forward to welcoming you soon Sincerely, La Direction

Good but not as expected

Customer review rating 4.3/5

Joelle Families - 09/12/2019 Confirmed reviews ALL

The hotel was fine but we expected something more luxurious and clean from a 4 stars hotel. The rooms were OK but the toilette papers were not new. They were used by previous visitors. The towels were not very clean as well. We went to the breakfast at 10, and different things were not offered anymore such as the potato and the bacon.

Dear JOELLE S., We would like to thank you for taking the time to write your comment following your stay in our hotel. We are sorry to read that this one did not live up to your expectations. Concerning the cleanliness of the room and equipment, it would not have been necessary to hesitate to come back to us so that we could intervene at most and that it would not have an impact on your stay. We are sorry for the lack you felt at breakfast, we will make a point with our teams so that this does not happen again. We hope to regain your trust for one of your next stay. La Direction

Good experience

Customer review rating 4.3/5

T. K. Couples - 09/12/2019 Confirmed reviews ALL

Pros: Great breakfast Lobby design Helpful staff Good location Big room Cons: Rooms needs to be redecorate ASAP

Dear KUR T., Thank you for your comment. We are delighted that you had a pleasant stay and thank you for your compliments. Know that we have renovated rooms, we would love to make you discover them for your next stay. Looking forward to welcoming you again, Sincerely, La Direction

Average experience

Customer review rating 4.3/5

M. Business - 29/11/2019 Confirmed reviews ALL

Value for money is pretty low compared to other options in Nantes, including other AccorHotels

Dear THIBAULT M., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to regain your confidence for a future stay Sincerely, La Direction

Perfect stay, you'll get what you see

Customer review rating 4.3/5

Mohamed A. Families - 19/11/2019 Confirmed reviews ALL

Very good Location, rooms amenities, wifi, bed everything is very good, staffs are really helpful and superb, especially front desk and room service. I have taken the room with sofa bed, so both bed and sofa bed occupied the entire room, less space inside my kid don'l have space to play around. Breakfast is really superb and I like the breakfast timings and their options

Dear MOHAMED A. A., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is with great pleasure that we read all your compliments that we will not fail to share with all our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Lovely hotel

Customer review rating 4.3/5

Paul Families - 31/10/2019 Confirmed reviews ALL

Great location .Lovely and clean hotel rooms great to.staff friendly and helpful.Nice kids area to play.

Dear PAUL B., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Nice hotel & staff, good location, good breakfast

Customer review rating 4.3/5

Sagiv G. Families - 26/10/2019 Confirmed reviews ALL

It was a very nice stay, staff personnel were helpful. The workers in the dining room were also very nice. We ordered a dinner once and one of them brought it to our room. The breakfast was very good. We liked the location which is a walking distance to the train station and to the center of the city & also the fact that it's just by the river. The fact that there is a(payed) parking just under the hotel, is perfect. we also liked the kattle, tea& coffee in room & the small fridge. The room, although it was big and comfortable (number 407) and clean , requires renovation. There were permanent spots on the carpet. In the bathroom, there were mold spots under the sink& also on the shower holder(plastic) that could be .easily removed. The curtain is not statically mounted to the wall & twice, it fell down in the middle of the night with big noise which woke us up. Additional power inlets in both sides of thre bed could be great.

Dear SAGIV G., We thank you for the positive opinion you have left on our hotel. We are delighted that you enjoyed your stay. Indeed, the ideal location of our hotel allows a rhythmic stay between visits to the beautiful city centre of Nantes and relaxing walks along the Canal Saint Félix. A big thank you for your compliments which please the whole Novotel Nantes centre gare team! We apologize for these minor inconveniences during your stay and will do what is necessary to improve the quality of the services mentioned. Once again, we thank you for your comments and look forward to welcoming you soon. Sincerely, La Direction

RAS. Parfait

Customer review rating 4.3/5

Bretonr Business - 16/10/2019 Confirmed reviews ALL

Chambr impeccable, calme.

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nantes Centre Gare. Nous sommes ravis que vous ayez passé un agréable séjour. Au plaisir de vous accueillir de nouveau, La Direction
Customer review rating 4.3/5

Anna T. Families - 15/10/2019 Confirmed reviews ALL

Cleaning could be better. The toalet in the room smelt of urin like in the public tolet. The room was smelly so we had to keep the window open most of the time. The sink in the bathroom was stopped. Breakfast was ok.

Very comfortable and relaxing

Customer review rating 4.3/5

Dennis C. Couples - 09/10/2019 Confirmed reviews ALL

Found the hotel room very spacious, and modern,The facilities were first class.Meal in the restaurant,and service there overall was well above our expectations.

Dear DENNIS C., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Disappointing

Customer review rating 4.3/5

Mark E. Couples - 08/10/2019 Confirmed reviews ALL

When we arrived the general appearance was very tired. Our allocated room was set up with a double bed and 2 camp beds though there was only 2 of us. We were then allocated a superior room which seemed more aligned to a 4* hotel. Our key stopped working every time we left the hotel and continually had to get reset.

Dear MARK E., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. A room with an open sofa bed has been assigned to you, but this is indeed a mistake. In this case, do not hesitate to let us know at the reception so that we can fold it up. We are sorry if this has prevented you from enjoying your room. We hope to have the pleasure of welcoming you for a next stay Sincerely, La Direction

Reasonable stay

Customer review rating 4.3/5

Carl Couples - 24/09/2019 Confirmed reviews ALL

Satisfactory stay but wi-fi was woeful.

Very poor state of room 424

Customer review rating 4.3/5

R J. Couples - 12/09/2019 Confirmed reviews ALL

My complaint relates to the state of the room I had at the Novotel Nantes Centre Gare, ( Room number 424 ).The double bed was an iron framed foldup and when someone sat on the pillow half, the lower half would rise up. It was positioned about 15 cm from a wall which made it difficult to get in and out from one side. The carpet was badly stained and the net curtains had holes in them. The separate toilet room had a hole in the wall where a fitting used to be and not been redecorated. The bathroom power socket and light switch were both loose on the wall. The knob for the basin plug mechanism was missing so you have to pull on the rod to make it work. The bath plug mechanism did not work at all. There was black mould on the ceiling, around the bath and under the basin. Bath water leaked onto the floor presumably from a non-existent overflow system or pipe leak. My wife and I paid 167 euros for the room including some room service and breakfast and booked because we wanted to be in a four star hotel. The poor state of the room was far from four star and your response will dictate if we ever stay in an Accor hotel again.

Another ideal stay at this well placed hotel.

Customer review rating 4.3/5

Dean P. Families - 02/09/2019 Confirmed reviews ALL

Good service, as always here, room was ready on arrival, nice and clean. Good breakfast is worth paying for. Nice walk into town - I keep coming back.

Scarsa attenzione al cliente

Customer review rating 4.3/5

Maura Families - 24/08/2019 Confirmed reviews ALL

Unkind people at the reception Too small room Bad cleanings No refill of glass, coffee and sugar in the room

Pleasant

Customer review rating 4.3/5

Allyn B. Families - 16/08/2019 Confirmed reviews ALL

First time stay in this hotel, nice and clean. Good buffet breakfast although was hoping to have a different choices coz we stayed for a week and having the same breakfast everyday became boring. Cleaning service daily. Maybe provide more than just one bottle of water in the room for a family of 4 will be better and also drinking paper cups. I don’t mind asking though. Very accommodating staff. Restaurant food was okay. Just a little bit smLl portion for my husband. Overall, I would love to stay again there if we get to visit Nantes . Good location.

Disappointed

Customer review rating 4.3/5

Radu Families - 15/08/2019 Confirmed reviews ALL

We had a very dirty room and we had to complain about it to the members of staf The money guarantees was way to much for the state of room they offered The website needs improving and give more details when you do a booking

Overnight rest

Customer review rating 4.3/5

K. Couples - 12/08/2019 Confirmed reviews ALL

Perfect overnight stay - comfortable sleep with a fresh, healthy breakfast in the morning.

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