Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.2/5 713 reviews

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Novotel Nantes Centre Gare - Image 1
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3 rue de Valmy, 44000 NANTES, France

Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • New partnership with RITM (gym) to take advantage of the discounted rate.

  • Video games area and playground for children

Our accommodation(s)

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Telephone
Fax +33 2 51 82 07 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT LE VALMY

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  713 reviews

TripAdvisor Rating  3.5/5  660 reviews

A great disappointment

TripAdvisor rating 1.0/5

Peppi O TripAdvisor review

Solo traveler. I stayed for 2 nights on a business trip. The location is quite handy as it is close to the railway ( 9 min. flat walk) and to the city centre, where my business partners office is located (10-15 min. flat walk). From the outside it looks a little run down (e.g. old signage and dated style). Staff seems nice although they are not really helpful, or maybe they don't have the resources to be helpful. I arrived in the city at 1pm during a red warning storm but I wasn't allowed to check in until 4pm, although they offered to keep my luggage if I wanted to go for a walk (?). At check -in they charged me €100 deposit, I was told in case I incurred in extra expenses (e.g. room service). At check-out they ensured the deposit would be returned to my account in the afternoon but I am still waiting for the reimbursement 3 days after. Breakfast is quite good, although it could be better tended (e.g. egg boiler had insufficient water to boil the eggs and the temperature was too low). They didn't have vegan milk (soya, oat etc..). Also, it was unpleasant that staff vacuumed near guests tables during breakfast. My room was quite run down: the carpet was stained and had cigarette burns. The room had peeled walls, and there were broken tiles in the bathroom. The furniture didn't look too fresh. I didn't dare to sit on the sofa since the upholstery didn't look very clean. The mattress was really bad. I could feel (and hear) all the springs and woke up with a very bad back pain in the morning. The heating wasn't working either and didn't get fixed during my stay, although I had advised reception of the problem. In summary: Novotel was such a disappointment and not worth the money. The pictures they show on the website and booking platforms are not accurate (at least for my room). I won't recommend it to anyone.

well located

Customer review rating 2.5/5

Ank Families - Confirmed reviews ALL

a bit old , not a 4 stars hotel

Dear SOFIA ANUCA G., Thank you for your comment. We're pleased to hear that you enjoyed our location. We also appreciate your feedback regarding the condition of the hotel. Your input is valuable as it helps us continually improve the quality of our services and facilities. We hope to have the opportunity to welcome you again and provide you with an experience that fully meets your expectations. Kind regards, Sincerely, L'équipe Novotel Nantes Centre Gare

Very good service and great location.

Customer review rating 4.0/5

Ola A. Business - Confirmed reviews ALL

The stay was a pleasant one made memorable by staff that are always ready to help. Although I could not get a room for the three days, they really helped me to get in another hotel for the rest of the stay. Thank you all.

Dear A., Thank you so much for your kind words! We’re delighted to hear that our staff contributed to making your stay a memorable one. We’re sorry we couldn’t accommodate you for the full three days, but we’re glad we could assist in arranging a room at another hotel. It was our pleasure to help, and we hope to welcome you back in the future for a longer, seamless stay. Best regards L'équipe Novotel Nantes Centre Gare

well located

Customer review rating 3.5/5

Lucía Business - Confirmed reviews ALL

The hotel is perfectly located in case of attending an event in the "cité des congress" but it is quite expensive for the quality and level of the hotel. The breakfast was not incredible and the only nice thing from the rooms was the "rituals" bathroom amenities, and that it was clean.

Dear Lucia, Thank you for taking the time to share your feedback. We're glad you appreciated the convenient location and the cleanliness of the rooms, as well as the "Rituals" bathroom amenities. However, we're sorry to hear that the breakfast and overall value did not meet your expectations. We take your comments seriously and will review them with our team to ensure improvements are made. Your experience is important to us, and we hope to have the chance to welcome you back for a stay that better reflects our standards. Best regards L'équipe Novotel Nantes Centre Gare

Not worth the money

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The stay in it self was fine but not worth the money. The room was too warm and the airco didn’t cool at all. The shower faucet was a bit broken. And the breakfast wasn’t great as well. A lot of stuff was finished and wasn’t refilled. All and all quite ok but not great.

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Other web-users rate our hotel

  • 225 reviews 8.9/10 Location
  • 339 reviews 5.5/10 Room
  • 350 reviews 8.8/10 Service
  • 7 reviews 5/10 WiFi
  • 138 reviews 7.6/10 Breakfast
  • 109 reviews 6.9/10 Food
  • 105 reviews 6.7/10 Cleanliness
  • 101 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.