Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.3/5 895 reviews

Best price
guarantee
Novotel Nantes Centre Gare - Image 1
Novotel Nantes Centre Gare - Image 2
Novotel Nantes Centre Gare - Image 3
Novotel Nantes Centre Gare - Image 4
3 rue de Valmy, 44000 NANTES, France

Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • New partnership with RITM (gym) to take advantage of the discounted rate.

  • Video games area and playground for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Telephone
Fax +33 2 51 82 07 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT "LE VALMY"

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  895 reviews

TripAdvisor Rating  3.5/5  653 reviews

Very nice hotel

Customer review rating 4.0/5

Michelle Business - Confirmed reviews ALL

Hello, I enjoyed very much your hotel, the location, the gardens outside, and the bar/restaurant. Your staff are very kind and competent as well. I found the cleaning of the room a bit too aggressive. I did not want my towels replaced every day, so following the instructions on the sign I kept them hanging, but my towels were replaced every day. I did not want my room reorganized each day, and I did not need the trash can emptied or the bed made, etc, so I put up the "Do not disturb" sign when I left each morning. But despite this the cleaning staff came in, reorganized my room, made the bed, etc, each day, and removed the "Do not disturb" sign. They accidentally threw away something that I wanted to keep, something that probably looked to them like garbage, because they were trying to clean for me. In the afternoon, after the room had been cleaned already, I took a nap, and I assumed that I did not need to move the "Do not disturb" sign back outside the door because the cleaning staff had already come in. But then another staff person knocked very loudly and woke me up to ask if the room was made up. I was too confused from being asleep to explain that unfortunately yes it was made up, which I did not want. So it is a lovely hotel and your staff are very kind and competent. I'm they are trying very hard to please the clients, but in my case they tried too hard. I would have preferred to not have my towels removed every day, not have my room cleaned and reorganized every day, and not have a visit in the afternoon to confirm that my room had been reorganized. I am unfamiliar with the customs of French hotels so perhaps I need to ask for privacy explicitly at the beginning of my stay. I will do that next time. I would definitely stay at the Novotel again, it is a great hotel.

Dear Mrs. P., We very much appreciate your in depth review about your stay in Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. As for the room, we apologize for the inconvenience and for disturbing your afternoon nap. We were not notified that your room was not supposed to be made each day, therefore, our housekeeping team needs to under the premices. For your next stay with us, feel free to come to us at the front desk to inform our team that you don't need your room to be clean. That way, we can take the measures needed to inform the cleaning crew. Thank you for explaining what went wrong during your stay in such calm and understanding maner. We were pleased to welcome you for your stay in Nantes. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Very friendly staff and hotel in great location

Customer review rating 5.0/5

Richard Business - Confirmed reviews ALL

Short and contented stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Direction

Great stay close to downtown

Customer review rating 5.0/5

Adolidon Business - Confirmed reviews ALL

The hotel is clean and the staff both professional and just simply nice. It was a pleasure to stay there, close to my event and close to beautiful downtown Nantes.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We ppreciate your suggestion concerning the towels as well as the recycling bin. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Bad bathroom

Customer review rating 3.0/5

Bruno Families - Confirmed reviews ALL

So the breakfast was good and all but the bathroom was GROSS and UGLY srry 4 my honest opinion

Dear Bruno, Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the breakfast, however we regret to hear that our bathroom did not meet your expectations. Here at Novotel Nantes Centre Gare, we strive to provide every guest with a comfortable and pleasant stay, and we apologize if we failed in doing so. We appreciate your honest feedback and hope you will consider giving us a second chance in the future. Sincerely, Novotel Nantes Centre Gare

Nice Room, Great Breakfast

Customer review rating 5.0/5

Andy P. Business - Confirmed reviews ALL

I came for business while my wife joined me for leisure. The room was very nice. The staff was courteous and helpful. The breakfast was VERY well done. Enjoyed my stay and will be hotel of choice in Nantes in the future.

Dear mister P., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback regarding our staff and our breakfast buffet. We hope that you and your wife had enjoyed your time in Nantes. It would be with great pleasure that we will welcome you both in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

In partnership with TripAdvisor

Other web-users rate our hotel

  • 262 reviews 8.8/10 Location
  • 414 reviews 5.4/10 Room
  • 440 reviews 8.8/10 Service
  • 5 reviews 6.5/10 WiFi
  • 178 reviews 7.8/10 Breakfast
  • 133 reviews 5.9/10 Cleanliness
  • 104 reviews 6.2/10 Food
  • 100 reviews 3.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Nantes

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.