Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.1/5 636 reviews

Best price
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Novotel Nantes Centre Gare - Image 1
Novotel Nantes Centre Gare - Image 2
Novotel Nantes Centre Gare - Image 3
Novotel Nantes Centre Gare - Image 4
3 rue de Valmy, 44000 NANTES, France

Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • 8-minute drive from the city center and train station

  • Family Rooms for up to 4 people

  • Public parking (suppl.) for combustion engine/electric vehicles and bikes

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room - 1 double bed and 1 single sofa bed

Photo out of - Classic Room - 1 double bed and 1 single sofa bed

Choose comfort and space. Rooms are equipped with all the usual facilities including individual air conditioning, cable TV, safe, tea and coffee making facilities and free WIFI. For up to 2 adults and 1 child.

  • Views:

    City View or Courtyard View or Garden View or River side

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
  • Views: City View or Courtyard View or Garden View or River side
See availabilities

Special touches designed just for you in our Superior Room: a complimentary Nespresso coffee machine, free WiFi and a wellness kit, including slippers and a bathrobe, upon request. Sleeps up to 3 people.

  • Views:

    City View or Courtyard View or Garden View or River side

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Room with access for people with reduced mobility that includes 1 double bed, air conditioning, free WiFi, minibar and adapted shower.

  • Views:

    River side

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Unique features designed especially for you. Our Executive Room offers VIP treatment, with free minibar and WIFI, Nespresso machine, rain shower, slippers, bathrobe, safe and 42" TV. For up to 2 adults

  • Views:

    Garden View or River side

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our vast designer Suite comprises a bedroom and a lounge and has a relaxing view over the marina. It offers an unrivaled welcome and services: free WIFI, Nespresso machine, slippers, bathrobe and free minibar. Up to 2 adults.

  • Views:

    Garden View or River side

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Telephone
Fax +33 2 51 82 07 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • NTE Additional charge
  • NANTES ATLANTIQUE Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 105 rooms
  • 4 rooms for people with reduced mobility
  • 26 family rooms
  • 2 connecting rooms
  • 105 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Pressing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge
  • Express Additional charge
  • Children

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Play area
  • Tourist guide for families
  • Children''s TV Channels

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Gym

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 439 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 3.28 ft

  • Parking pricing: 20.50 € 20.5 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

RESTAURANT LE VALMY

Photo out of - RESTAURANT LE VALMY

Chef Quiniou offers homemade, seasonal cuisine. Enjoy our dining room or terrace with garden view from noon to 2pm and from 6:30pm to 10pm. Snacks are available at all times of the day.

Cooking style
French
Chef name
Rémi QUINIOU
Capacity
80
Accessibility
Accessible service
3 rue de Valmy, 44000 Nantes, France
Telephone +33 2 51 82 00 00
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Chef Quiniou offers homemade, seasonal cuisine. Enjoy our dining room or terrace with garden view from noon to 2pm and from 6:30pm to 10pm. Snacks are available at all times of the day.

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space...

Four choices to suit your needs: the Early Bird light option, served at reception 4am-6am; the City Breakfast at the bar, with hot drinks, unlimited croissants, fruit and orange juice; a buffet in the restaurant; continental breakfast in your room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  636 reviews

Customer review rating 3.0/5

Ana M. E. V. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Jade M. Business - Confirmed reviews ALL

Dear madam, Thank you for taking the time to leave us a review, it means a lot to us. We're very glad that you enjoyed our location and our staff's work. We're deeply sorry for the inconvenience met with the floor, it isn't normal and we notified immediatly the team involved to take the measures needed. We understand the confusion with the deposit, it is mentioned in your reservation confirmation and on the ACCOR website, but we do understand that it can have been surprising and we're sorry if it causes you a bit of a debacle. We hope that you will give us another chance to offer you the quality of stay that you deserve, Kind Regards, The Novotel Nantes Centre Gare's Team

Customer review rating 4.0/5

Gurwinder R. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We’re pleased to know you enjoyed our location and that you found your stay comfortable. We’re sorry about the issues you encountered with the bath plug, the room phone and your key card. We appreciate you taking the time to let us know, as it helps us improve. Thank you as well for your suggestion regarding lift access, we have a big renovation coming and we will keep that in mind. We hope to welcome you back to Novotel Nantes Centre Gare for an even better stay. Kind regards, The Novotel Nantes Centre Gare Team

Customer review rating 0.5/5

Leo F. Business - Confirmed reviews ALL

Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous regrettons sincèrement les désagréments que vous décrivez concernant les deux chambres qui vous ont été attribuées. Nous comprenons parfaitement la déception et l'inconfort que cette succession d'incidents a pu engendrer, et nous vous présentons à nouveau nos plus sincères excuses. Concernant votre affirmation selon laquelle votre ordinateur aurait été piraté via le réseau Wi-Fi de notre établissement, nous souhaitons toutefois apporter une précision. À ce jour, aucun élément technique ne permet d'établir un lien entre cet incident et notre réseau. Le Wi-Fi mis à disposition au sein de notre établissement est un réseau public. Comme précisé dans les conditions générales d'utilisation, acceptées lors de la connexion, il appartient à chaque utilisateur de prendre les précautions nécessaires afin de protéger ses équipements et ses données lorsqu'il utilise un réseau partagé. En l'absence d'éléments objectifs permettant d'établir un lien entre cet incident et notre infrastructure, nous ne sommes malheureusement pas en mesure d'engager la responsabilité de l'établissement sur ce point. En revanche, nous regrettons sincèrement que nos échanges avec nos équipes vous aient laissé le sentiment de ne pas avoir été écouté. La réception est disponible 24h/24 et 7j/7 afin d'accompagner nos clients et de répondre à leurs demandes tout au long de leur séjour. Nous aurions été ravis de pouvoir vous accueillir à la réception afin de traiter immédiatement les différents désagréments rencontrés et de mettre en œuvre les solutions adaptées pour améliorer votre expérience. Quelle que soit la situation, nous accordons une grande importance à chaque remarque formulée par nos clients. Nous nous efforçons d'y répondre avec sérieux, professionnalisme et bienveillance, que ce soit lors d'un échange en face à face ou par courrier électronique. Nous vous remercions une nouvelle fois pour votre retour, qui contribue à l'amélioration continue de la qualité de nos services. Toute l''équipe du Novotel Nantes Centre Gare

Customer review rating 5.0/5

Jacqueline R. Families - Confirmed reviews ALL

Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis que votre séjour vous ait plu et espérons avoir le plaisir de vous accueillir à nouveau prochainement. La réception

Customer review rating 2.0/5

Jade M. Business - Confirmed reviews ALL

Well located but the room was dated, and the floor cleanliness left a bit to be desired

Dear madam, Thank you for taking the time to leave us a review, it means a lot to us. We're very glad that you enjoyed our location and our staff's work. We're deeply sorry for the inconvenience met with the floor, it isn't normal and we notified immediatly the team involved to take the measures needed. We understand the confusion with the deposit, it is mentioned in your reservation confirmation and on the ACCOR website, but we do understand that it can have been surprising and we're sorry if it causes you a bit of a debacle. We hope that you will give us another chance to offer you the quality of stay that you deserve, Kind Regards, The Novotel Nantes Centre Gare's Team

Customer review rating 4.0/5

Gurwinder R. Friends - Confirmed reviews ALL

Very good except the bath drainage plug was broken so I pulled it out and the phone in my room was not working so I had to keep going down to reception. My room card got disabled in the middle of my seat for some reason. It would be better if had to use our cards for the lift for better security. But overall was comfortable and i slept well

Dear Guest, Thank you for your feedback. We’re pleased to know you enjoyed our location and that you found your stay comfortable. We’re sorry about the issues you encountered with the bath plug, the room phone and your key card. We appreciate you taking the time to let us know, as it helps us improve. Thank you as well for your suggestion regarding lift access, we have a big renovation coming and we will keep that in mind. We hope to welcome you back to Novotel Nantes Centre Gare for an even better stay. Kind regards, The Novotel Nantes Centre Gare Team

Customer review rating 0.5/5

Leo F. Business - Confirmed reviews ALL

The stay started terribly: the first room I was assigned was dirty and reeked of cigarette smoke. The second room wasn’t any better—its shower leaked so badly that water spread everywhere, and the TV didn’t work. None of these issues were resolved during my three‑day stay. Even worse, the hotel’s unsecured Wi‑Fi led to my work laptop being hacked, costing me time and money. When I reported it, the staff dismissed my concerns, implied I was lying, and made it clear they didn’t care. Their only “solution” was to tell me they hoped I’d return. After spending hundreds of nights in ALL hotels, I’ve never experienced such incompetence and lack of professionalism. I will not be coming back, and I strongly recommend avoiding this hotel. ACCOR should urgently address this, as it reflects extremely poorly on their brand.

Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous regrettons sincèrement les désagréments que vous décrivez concernant les deux chambres qui vous ont été attribuées. Nous comprenons parfaitement la déception et l'inconfort que cette succession d'incidents a pu engendrer, et nous vous présentons à nouveau nos plus sincères excuses. Concernant votre affirmation selon laquelle votre ordinateur aurait été piraté via le réseau Wi-Fi de notre établissement, nous souhaitons toutefois apporter une précision. À ce jour, aucun élément technique ne permet d'établir un lien entre cet incident et notre réseau. Le Wi-Fi mis à disposition au sein de notre établissement est un réseau public. Comme précisé dans les conditions générales d'utilisation, acceptées lors de la connexion, il appartient à chaque utilisateur de prendre les précautions nécessaires afin de protéger ses équipements et ses données lorsqu'il utilise un réseau partagé. En l'absence d'éléments objectifs permettant d'établir un lien entre cet incident et notre infrastructure, nous ne sommes malheureusement pas en mesure d'engager la responsabilité de l'établissement sur ce point. En revanche, nous regrettons sincèrement que nos échanges avec nos équipes vous aient laissé le sentiment de ne pas avoir été écouté. La réception est disponible 24h/24 et 7j/7 afin d'accompagner nos clients et de répondre à leurs demandes tout au long de leur séjour. Nous aurions été ravis de pouvoir vous accueillir à la réception afin de traiter immédiatement les différents désagréments rencontrés et de mettre en œuvre les solutions adaptées pour améliorer votre expérience. Quelle que soit la situation, nous accordons une grande importance à chaque remarque formulée par nos clients. Nous nous efforçons d'y répondre avec sérieux, professionnalisme et bienveillance, que ce soit lors d'un échange en face à face ou par courrier électronique. Nous vous remercions une nouvelle fois pour votre retour, qui contribue à l'amélioration continue de la qualité de nos services. Toute l''équipe du Novotel Nantes Centre Gare

Customer review rating 5.0/5

Jacqueline R. Families - Confirmed reviews ALL

The amenities and breakfast were great, and the location right next to the train station was fantastic.

Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis que votre séjour vous ait plu et espérons avoir le plaisir de vous accueillir à nouveau prochainement. La réception

Customer review rating 4.5/5

Marios S. Couples - Confirmed reviews ALL

Very friendly and efficient staff, the room is spacious.

Dear Mister, Thank you for your feedbacks regarding our stay in our establishment We are delighted to see that it met your expectations. We hope to see you soon again. Best regards, Novotel Nantes Centre Gare's Team

Customer review rating 2.5/5

Steven*2a+1e* G. Families - Confirmed reviews ALL

Nice staff, good location but v dated hotel

Dear Sir, Thank you for taking the time to leave a review following your stay at our hotel. We are sorry that your stay did not meet your expectations. Thank you for your constructive feedback regarding the overall condition of our rooms. Our hotel will be renovated in the coming months to ensure we can offer you the highest level of comfort. We hope to have the pleasure of welcoming you back soon. Sincerely, The entire team at Novotel Nantes Centre Gare

Customer review rating 3.5/5

Marc V. D. M. Business - Confirmed reviews ALL

Well located hotel, needs some refreshing. None of the app description of my room were present: slippers, bath gown nor mini bar.

Dear Sir, We thank you for taking the time to write us a review after your stay. We're glad to ready that you enjoyed the ideal localisation of our hotel ! You are right, we noticed thanks to you, that there was a mistake in the english version of our website, and a sentence was missing : the slippers and bath gown are available on demand, as we explained to when we gave them to you after you came at the front desk to ask about it. The mini bar is indeed empty, it is only full when you book an executive room. We are aso happy to say that we have a renpvation project coming up at the end of the year ! We hope to have the pleasure of welcoming you again in the future, Kind regards, Front Desk Team

Customer review rating 5.0/5

Jean-michel D. Business - Confirmed reviews ALL

super

Cher Monsieur, Mille mercis pour votre beau commentaire ! Nous sommes ravis que vous ayez apprécié votre séjour, et le travail de nos équipes. Votre satisfaction est notre plus belle récompense. A bientôt, Toute L'équipe du Novotel Nantes Centre Gare

Customer review rating 4.5/5

Anne G. Solo - Confirmed reviews ALL

Well located near the train station staff very friendly welcoming and knowledgeable

Dear Madam, Thank you very much for your kind feedback ! We are delighted to read that you enjoyed our location and that our team made you feel welcome. Your comments are greatly appreciated and shared with the team. Thank you for them ! We hope to have the pleasure of welcoming you again during a future stay in Nantes. Kind regards, The Novotel Nantes Centre Gare Team

Customer review rating 5.0/5

Bruno B. Business - Confirmed reviews ALL

perfect, efficient, simple, smiley,

Cher Monsieur, Nous vous remercions d'avoir pris le temps de laisser un commentaire suite à votre séjour dans notre établissement. Nous sommes ravis que votre séjour se soit déroulé à la hauteur de vos attentes. Nous ne manquerons pas de partager vos retours à toutes nos équipes. Votre satisfaction est la plus belle des récompenses. Nous espérons pouvoir vous accueillir à nouveau bientôt parmi nous ! Bien Cordialement, La Réception.

Customer review rating 4.0/5

Robert B. Couples - Confirmed reviews ALL

I think breakfast experience can be improved: the possibility of having a boiled egg without a timer on site is problematic - not EVERYONE walks around with an egg timer in their pocket... luckily the breakfast staff one site had hers with her! Juicing your own orange juice is just messy, a little complicated and awkward for a hotel breakfast. A little jug to take milk to your table would be helpful - rather than having to put it in a mug and it then dribbling all over the table. Sugar cubes rather than dirty sugar spoon (previously used for stirring someone else's tea); making sure the mugs are clean before putting them on the tray (the first one I took for pouring milk into was not clean). some hard cheese slices option would have been nice rather than just brie/goats cheese. Tables were nice and clean, hotel room large, comfortable and reception staff helpful and polite.

Dear Sir, Thank you very much for taking the time to share your detailed feedback following your stay in our hotel. We are pleased to read that you appreciated the cleanliness of our breakfast area, the comfort of your room, and the courtesy of our reception team. However, we are sincerely sorry to learn that certain aspects of your breakfast experience did not fully meet your expectations. Your comments regarding the boiled eggs, orange juice machine, milk service, sugar, and cheese selection have been carefully noted and shared with our Food & Beverage Manager. Please be assured that we will review these points with our team in order to enhance the quality and comfort of our breakfast offer. We truly value your constructive feedback, as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back soon ! Kind regards, The Reception Team Novotel Nantes Centre Gare

Customer review rating 5.0/5

Marjorie K. Business - Confirmed reviews ALL

Hôtel bien situé non loin du centre et des transports en commun ( arrêt de bus dans la rue en face ) disponibilité du personnel d'accueil. Chambre propre et soignée

Madame K., Nous vous remercions sincèrement d’avoir pris le temps de partager votre retour d’expérience. Nous sommes ravis d’apprendre que vous avez apprécié la situation géographique de notre établissement, la disponibilité de notre personnel ainsi que la propreté et le soin apportés à votre chambre. Votre satisfaction est notre plus belle récompense et nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour. Bien cordialement, La réception du Novotel Nantes Centre Gare

Customer review rating 4.0/5

Nuria A. V. Business - Confirmed reviews ALL

Me he sentido muy comoda, ha sido muy agradable y me ha permitido hacer turismo porque esta muy cerca de los principales puntos de interés turistico

Estimado/a cliente Nos alegra profundamente saber que se ha sentido muy cómoda y que su estancia ha sido agradable. Es un placer saber también que la ubicación le ha permitido disfrutar del turismo y de los principales puntos de interés. Estaremos encantados de recibirle nuevamente en el futuro. Reciba un cordial saludo. The Novotel Nantes Centre Gare Team

Customer review rating 3.0/5

Armand*mot* V. Business - Confirmed reviews ALL

Bon accueil Chambre correcte mais cela manque cruellement de prises électriques et surtout au pied du lit. C’est effarant au regard du reste de la qualité de l’hôtel et c’est bien dommage ! Et cela m’a tellement irrité que cela gâche un peu le séjour. Pour le reste la qualité était bonne.

Other web-users rate our hotel

  • 207 reviews 8.7/10 Location
  • 349 reviews 5.5/10 Room
  • 292 reviews 9/10 Service
  • 5 reviews 3.8/10 WiFi
  • 196 reviews 5.8/10 Comfort
  • 126 reviews 7.5/10 Breakfast
  • 110 reviews 5.2/10 Cleanliness
  • 99 reviews 3.2/10 Vibe

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