Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.2/5 733 reviews

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Novotel Nantes Centre Gare - Image 1
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3 rue de Valmy, 44000 NANTES, France

Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • New partnership with RITM (gym) to take advantage of the discounted rate.

  • Video games area and playground for children

Our accommodation(s)

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Telephone
Fax +33 2 51 82 07 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT LE VALMY

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  733 reviews

TripAdvisor Rating  3.5/5  659 reviews

well located

Customer review rating 2.5/5

Ank Families - Confirmed reviews ALL

a bit old , not a 4 stars hotel

Dear SOFIA ANUCA G., Thank you for your comment. We're pleased to hear that you enjoyed our location. We also appreciate your feedback regarding the condition of the hotel. Your input is valuable as it helps us continually improve the quality of our services and facilities. We hope to have the opportunity to welcome you again and provide you with an experience that fully meets your expectations. Kind regards, Sincerely, L'équipe Novotel Nantes Centre Gare

Very good service and great location.

Customer review rating 4.0/5

Ola A. Business - Confirmed reviews ALL

The stay was a pleasant one made memorable by staff that are always ready to help. Although I could not get a room for the three days, they really helped me to get in another hotel for the rest of the stay. Thank you all.

Dear A., Thank you so much for your kind words! We’re delighted to hear that our staff contributed to making your stay a memorable one. We’re sorry we couldn’t accommodate you for the full three days, but we’re glad we could assist in arranging a room at another hotel. It was our pleasure to help, and we hope to welcome you back in the future for a longer, seamless stay. Best regards L'équipe Novotel Nantes Centre Gare

well located

Customer review rating 3.5/5

Lucía Business - Confirmed reviews ALL

The hotel is perfectly located in case of attending an event in the "cité des congress" but it is quite expensive for the quality and level of the hotel. The breakfast was not incredible and the only nice thing from the rooms was the "rituals" bathroom amenities, and that it was clean.

Dear Lucia, Thank you for taking the time to share your feedback. We're glad you appreciated the convenient location and the cleanliness of the rooms, as well as the "Rituals" bathroom amenities. However, we're sorry to hear that the breakfast and overall value did not meet your expectations. We take your comments seriously and will review them with our team to ensure improvements are made. Your experience is important to us, and we hope to have the chance to welcome you back for a stay that better reflects our standards. Best regards L'équipe Novotel Nantes Centre Gare

Not worth the money

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The stay in it self was fine but not worth the money. The room was too warm and the airco didn’t cool at all. The shower faucet was a bit broken. And the breakfast wasn’t great as well. A lot of stuff was finished and wasn’t refilled. All and all quite ok but not great.

Very nice staff and excellent location for conference attendees

Customer review rating 3.5/5

Ulf S. Business - Confirmed reviews ALL

Since the hotel is neighbour to the congress centre, it is very practical to stay there if you are attending a congress. My room was large and good in all important aspects, except that the pillows were too stiff. Another disadvantage was that internet connection was very slow at certain times. The room temperature was comfortable despite some days were hot outside. I was disappointed about the restaurant, serving raw meat (as is normal in France) despite I asked it to be well done. The menu was not very interesting either. But I had some good drinks in the bar and the breakfast was fine (although that was not what my Asian colleague thought). The staff in the reception was always very polite, attentive and helpful, simply the best you can find.

Drea Ulf Thank you for your detailed feedback. We're glad to hear that you enjoyed several aspects of your stay, such as the proximity to the congress center, the size and comfort of your room, and the excellent service at the reception. However, we regret that some areas did not meet your expectations, particularly the stiffness of the pillows, the slow internet connection, and your dining experience at the restaurant. Please rest assured that we take your comments seriously and will work on improving these aspects. Once again, we sincerely appreciate your observations, as they help us continually enhance our service. The direction

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Other web-users rate our hotel

  • 232 reviews 8.9/10 Location
  • 347 reviews 5.4/10 Room
  • 360 reviews 8.8/10 Service
  • 7 reviews 4.2/10 WiFi
  • 142 reviews 7.5/10 Breakfast
  • 107 reviews 6.4/10 Food
  • 104 reviews 6.9/10 Cleanliness
  • 104 reviews 3.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.