ibis budget Verdun 2 stars

Customer review rating (ALL Rating) 4.0/5 502 reviews

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Rue Jean Norton-Cru, ZAC Sud Actipôle, 55100 VERDUN, France

Description

Hotel extras

  • Free, private parking lot

  • Free Wi-Fi within the hotel

Our accommodation(s)

Hotel location

ibis budget Verdun

Rue Jean Norton-Cru, ZAC Sud Actipôle
55100 VERDUN
France

GPS:49.147819, 5.409608

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  502 reviews

TripAdvisor Rating  3.5/5  617 reviews

Good stay

Customer review rating 4.5/5

Pascale Families - Confirmed reviews ALL

We arrived late and access our room easily. The room was clean and breakfast was good.

Dear PASCALE D., We very much appreciate your comments regarding your stay at the ibis budget Verdun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Alicia.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Because of illness I could not travel on the date for which I had booked. On trying to change the date of my stay till the 7th of October I found it impossible to do so. My email to Ibis Verdun could not be delivered. Phoning nobody answered. Awful service. Will not use again.

Dear Customer. We are sorry to learn that you were unable to stay with us due to illness. However your reservation was made by PREPAYMENT, cancellation and modification is not possible for this type of booking this has been stipulated in the closing of your reservation by internet. We are sorry that you could not speak with us however our reception opens these doors from 16:00 to 21:00 . Best regards, Alicia.

We had to change rooms and move to another floor

Customer review rating 0.5/5

A O. Families - Confirmed reviews ALL

Room one widow shade filled with insects In Room two the adjacent rooms filled with people smoking in rooms and at least 12 people in corridor smoking ad well as smoking at open exit door and in vans below in the parking area Wet laundry hanging on exit stairway railings to dry with doors propped open

Dear Customer. We are sorry to hear that your stay has not been up to your expectations. We are sorry to learn that the customers who stayed with us for the harvest was not respectful respecting not to smoke in public places, we have several times ask them to be quieter and not smoke in the hotel as well as not extend their linens. Please excuse us again. Hoping to welcome you again and this time in good condition. Best regards, Alicia.

Subpar

Customer review rating 1.5/5

N A. Couples - Confirmed reviews ALL

The room smelled like a cigarette ashtray. We arrived after 11pm, so there was no one to even speak with to get a new room. So we simply slept there. All of our clothes smells like smoke now.

Dear NURI CAN A., Thank you for taking the time to tell us about your experience at the ibis budget Verdun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ok for one night

Customer review rating 3.5/5

Martin Solo - Confirmed reviews ALL

Loud. Noise from surrounding of the comercial businesses arroznd. The room outdated. Needs repairs und fixes. Nice and friendly staff. Ok breakfast.

Dear customer, We thank you for taking the time to share your opinion with us. Your feedback and impressions are very important to us, because they help us improve our services daily. Hoping to welcome you again during your next visit to Verdun. Kind regards.

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Other web-users rate our hotel

  • 154 reviews 8.1/10 Location
  • 492 reviews 4.6/10 Room
  • 357 reviews 7.2/10 Service
  • 209 reviews 4.7/10 Cleanliness
  • 207 reviews 6.2/10 Breakfast
  • 47 reviews 3.1/10 Vibe
  • 36 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.