ibis budget Verdun 2 stars

Customer review rating 4.0/5 2,955 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Verdun
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+ 10 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Business services
  • Copy/print service available

Hotel location

ibis budget Verdun

Rue Jean Norton-Cru
ZAC Sud Actipôle
55100
verdun
france

Tel: +33892701285

Fax: (+33)3/29801859

Check-in from 12h00

Check out up to 12h00

  • By plane

    METZ At 104km / 64 miles

GPS :49.147819, 5.409608

Our accommodation(s)

Family Room for 4 people

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft

TRIPLE Room with a large bed and a bunk bed.

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products

Double room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathroom products
Rooms

Our guest reviews for
ibis budget Verdun

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,955 reviews

tripadvisor

TripAdvisor Rating 3.5/5

570 reviews

Very friendly

Customer review rating 4.0/5

Yannick Families - 28/08/2020 Confirmed reviews ALL

Convenient - as expected - trusty and friendly

Half size room

Customer review rating 4.0/5

Ben Families - 08/08/2020 Confirmed reviews ALL

We booked two 25m2 rooms as mentioned on website... but turned out to be 14m2. It was 2 rooms with a double + single bunk bed. As we were 5, we were turned down to get bed sheet for one of the bunk bed... so 2 big kids were forced to share a double bed... not the way it should be.

Wrong room allocated and poor service

Customer review rating 4.0/5

Anonymous Friends - 31/07/2020 Confirmed reviews ALL

There was a mix up with my reservation anf when I wanted to discuss it in the morning the receptionist was not interested in finding a solution and brushing me off and telling me it was my own fault with which I completely disagree. The way ibwas dealt with made things worse and I can say I will not stay again, and I have stayed here often and will book anohter hotel.

Disappointing

Customer review rating 4.0/5

Anonymous Families - 22/12/2019 Confirmed reviews ALL

I specifically reserved a triple room with double bed and bunk bed. The room I received from your automated system had no bunk bed. There was no one available to help and no phone number to call. Classic bait and switch. Not what I expect from an Accor brand.

Convenient & Clean

Customer review rating 4.0/5

Steve S. Families - 25/11/2019 Confirmed reviews ALL

Our room was actually larger than expected and worked out well for 3 adults for the price. A simple improvement would be to make the shower door completely opaque for privacy when another person is in the room.

Good rooms. Slick, efficient service.

Customer review rating 4.0/5

Steve A. Business - 12/11/2019 Confirmed reviews ALL

We have stayed regularly, travelling between Switzerland and the UK. Verdun is perfectly situated at a mid/point before Calais. The booking, checking in, greeting, and facilities have always been really good. And, as dog owners, their acceptance and real welcome has always been appreciated. Good walking around the hotel area - and now some eateries close by. We will always stop there on our trips between the two countries.

Convenient

Customer review rating 4.0/5

Anonymous Business - 08/10/2019 Confirmed reviews ALL

I would have liked to have a non-smoking room booked by default

Pleasant stay

Customer review rating 4.0/5

M. H. Couples - 19/09/2019 Confirmed reviews ALL

We realise that Budget means only the basics, but the basics should work properly. The shower head mechanism was broken and kept sliding down.

Not to usual standard

Customer review rating 4.0/5

Nick Couples - 09/09/2019 Confirmed reviews ALL

We booked a double but on arrival only twin was available on the quiet cool side. These beds are very small.

Breakfast not included as booked, paid full price and manager rude

TripAdvisor rating 3.5/5

O5267HTmark Family - 09/09/2019 TripAdvisor review

I had booked a one night stay with breakfast included for my 2 kids (both 7 years old) and I. The breakfast was clearly included in the booking (states '3 x breakfast included'), but at reception the manager refused to accept this. She said only one breakfast was booked. I showed her the booking, but she still refused. I explained that I booked a room with 3 occupants plus breakfast so that includes ALL three people, but she still refused. She forced me to pay immediately for the children's breakfast and at the FULL PRICE, not the 50% reduction that is clearly stated on the terms and conditions. So I paid €13.20 in cash. She was forceful and rude and wouldn't accept any of my reasoning. I have stayed in over 10 different Ibis Budgets over the years all across Europe and have never had such a bad experience; we normally get such good service and support. Particulary galling as my one child can't eat anything with gluten so most of the breakfast items aren't for him (I bring my own bread). It has really made me want to change our budget hotel option for travelling as it gave me such a bad feeling at the end of a wonderful holiday. Oh, and the room had nasty black stains down one wall, so 2 stars for cleanliness.

Good quality-price ratio

Customer review rating 4.0/5

Peter Families - 20/08/2019 Confirmed reviews ALL

Good bed Good Wifi Not satisfied with Front Desk schedule

The staff were very helpful.

Customer review rating 4.0/5

Paul Couples - 31/07/2019 Confirmed reviews ALL

The room was adequate for our needs. The bed was comfortable. I would have preferred a chair to sit on rather than the stool provided

Ok

Customer review rating 4.0/5

Robert Friends - 06/07/2019 Confirmed reviews ALL

It was fine for the money and a one night stay

OK. It did what it said on the tin - 'budget'.

Customer review rating 4.0/5

James A. Friends - 02/07/2019 Confirmed reviews ALL

The room was quiet and the aircon worked. It was clean, but invaded by small ants. The bed was comfortable, but I would have appreciated knowing, I appeared at 07h30 to have a look around, that a very large party of Chinese tourists were due to eat breakfast at 08h00. Such considerateness would, however, have been out of character with the youthful staff who tolerated us as irritants rather than welcomed us as guests.

VERY GOOD

Customer review rating 4.0/5

Mark D. Couples - 15/06/2019 Confirmed reviews ALL

No nonsense stay just what we wanted

Adequate

Customer review rating 4.0/5

Anonymous Solo - 10/06/2019 Confirmed reviews ALL

Good team at hotel. Very, very basic. Room had been smoked in and stank of it. The good news was that the windows opened.

A comfortable hotel

Customer review rating 4.0/5

Barry S. Friends - 05/06/2019 Confirmed reviews ALL

In a party of six. Well received on arrival by a receptionist who spoke English. She booked a local restaurant for us that was very good. The breakfast layout did not work well, the design of which created a wait for the two breakfasts we had. A simple solution would be to put the orange juice and coffee machine in a different part of the room. Possible add a counter and move the food items further apart

Quiet stay

Customer review rating 4.0/5

Anonymous Families - 05/06/2019 Confirmed reviews ALL

I found this hotel very quiet, more than I was expecting. The only thing that I missed was eggs and ham in the breakfast.

Booking process was fraught and then the check in terrible

Customer review rating 4.0/5

B. Friends - 31/05/2019 Confirmed reviews ALL

You double booked the rooms and only sorted by my withdrawing a credit card payment. On arrivakl we were only booked in for one night of a two night stay.

Marginally better than an F1.

Customer review rating 4.0/5

Dave W. Friends - 25/05/2019 Confirmed reviews ALL

Rooms and breakfast are what I would have expected in a Formule 1. Except for the en suite bathroom there was little if any difference. I also did not appreciate being told by the grumpy person on duty, where I could or couldn't sit to have breakfast. She had blocked off half of the breakfast room meaning everyone had to squash up on tables meaning it was almost impossible to hold a private conversation. I go to France several times every year and will try and stay somewhere else in the future, or until you have upped your game.

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