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ibis budget Metz Sud 2 stars

Customer review rating 4.1/5 1,773 reviews

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ibis budget Metz Sud
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+ 19 Services

Hotel extras

  • Reception open round the clock

  • Large shopping center

  • Large enclosed car park

  • Fully renovated reception and breakfast area

  • A small but beautiful outdoor terrace.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Concierge
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre (nearby)
  • Other sports activities

Hotel location

ibis budget Metz Sud

13, rue des Gravières
Pôle Actisud
57685 augny
france

Tel: +33892701269

Fax: (+33)0000000000

Check-in from 12h00

Check out up to 12h00

  • LIGNE 1 :  LIGNE 1 Tournebride

  • By plane

    AEROPORT LORRAINE At 2km / 137 miles

  • By car

    A4/A31 2eme sortie 30A At 0.1km / 0.06 miles

  • By train

    GARE TGV DE LORRAINE LOUVIGNY At 22km / 13 miles

  • By train

    GARE TGV METZ CENTRE At 7km / 4 miles

GPS :49.077458, 6.110955

Our accommodation(s)

Our restaurants and bars

RESTAURANT LA PATATERIE

Type of cuisine: French

RESTAURANT LE CROCODILE

Type of cuisine: French

RRESTAURANT LES 3 BRASSEURS

Type of cuisine: French

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Our guest reviews for
ibis budget Metz Sud

100% genuine reviews from our guests

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ALL Rating 4.1/5

1,773 reviews

TripAdvisor Rating 3.5/5

231 reviews

Ok hotel but bedding could be cleaner as could carpets

Customer review rating 2.5/5

Rd Families - 29/07/2021 Confirmed reviews ALL

Nice staff but bedding is not nice and room quite old. The showers could also do with mildew remover.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Friendly staff, modern clean silent room

Customer review rating 5.0/5

Samantha K. Solo - 12/06/2021 Confirmed reviews ALL

Very clean, modern, no noise from the highway, very easy access from the exit of the highway, some shops around, nice outdoor terrace, clean and spacious room, very friendly staff, they were so kind and helpful! The shower in room 114 could use a replacement.. lovely shower gel in the bathroom.

Dear SAMANTHA K., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent value for money

Customer review rating 5.0/5

Andy Business - 31/08/2020 Confirmed reviews ALL

Stayed 2 nights on business recently and the hotel was excellent. Clean room with air-con and a shower in a quiet location and good breakfast, woman at check-in was really nice too.

Dear ANDREW C., We very much appreciate your comments regarding your stay at the ibis budget Metz Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

second visit, again very good

Customer review rating 4.0/5

Rob Solo - 18/08/2020 Confirmed reviews ALL

On my way back to The Netherlands I stayed for the second time in Ibis Budget Metz Sud. I am very satisfied about the parking and the room (TWIN). Inside you do not hear the traffic from the highway. The room has very good beds and a good air conditioning. The reception is very friendly and helpfull.

Dear ROB K., We very much appreciate your comments regarding your stay at the ibis budget Metz Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dissappointing stay

Customer review rating 2.0/5

Priscilla R. Couples - 30/07/2020 Confirmed reviews ALL

I reserved a Twin bedded room but was given a double bedded room. The room was very warm when we arrived but opening the window resulted in dreadful noise from the motorway. The duvet was far too thick for summer so we removed the cover and slept under that.. The air cooling was not strong enough to make a difference to the temperature and there were no instructions on how to use it. The hand basin had no plug. This was a budget motel but not a budget price. The room was however very clean and smart.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Terrible attention

TripAdvisor rating 1.0/5

Josep C 28/07/2020 TripAdvisor review

It was terrible when I found out that we had to prepare on our own the upper bed, the 3rd bed. They had the blankets and towels ready for us and they told us we had to do it ourselves. It is the first time in a hotel where the customer should prepare the bed for himself. They said it was the policy in Ibis Budget France but I really don't care. I don't care if it's the policy for Ibis Budget, for France or for Ibis Budget France: noone who goes to a hotel would assume that you had to prepare your own bed. It's like going to a restaurant and having to make your own dinner. Unbelievable!! And even if it was the policy of the hotel I would have appreciated a bit of concern of the lady who attended me or the manager. Just a little of "I understand you, customer, I agree... But my hands are tied and I cannot do anything. I'm so sorry" and not just "It's policy... It's policy...". And also there was a power outlet that felt out of the wall, and that, having a little kid, was a bit dangerous, AND THEY DIDN'T CARE!! I have been plenty of times to a Premiere Classe in the same town and, although it's a 1* hotel and this was a 2* hotel it was very much better. It was my first time in a Ibis Budget in France and it will be the last one and I'll make sure to tell everyone not to go to a Ibis Budget hotel, at least in France.

Dear customers, Thank you for taking the time to share your thoughts. Although we would have preferred your experience to have been more pleasant. I remind you of the protocol on the 3rd bed. The sheet, the pillow, the cover and the towel are in a closed kit. This is given to the customer and the bed is made by himself. Please accept, Madam, Sir, our best regards.

tough times for hotels in COVID-19 times

Customer review rating 4.0/5

Ton B. Families - 23/03/2020 Confirmed reviews ALL

excellent help by the staff, despite the hotel almost being empty

Prima

Customer review rating 4.0/5

Michel Families - 22/02/2020 Confirmed reviews ALL

Prima

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Fine travel hotel

Customer review rating 3.5/5

D. Families - 08/02/2020 Confirmed reviews ALL

Fine hotel to spend the night while traveling. Not far from high way. Beds are good and clean. When we arrived the fence was closed and had to call hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

just about acceptable

Customer review rating 2.5/5

Martyn Couples - 16/01/2020 Confirmed reviews ALL

sparse breakfast, air conditioning not operable (no temperature control), hard bed no spare pillows but clean bed linen, hot water, passable shower, but damaged shower hose, mean towels, OK service but not positive

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Customer review rating 2.0/5

Anonymous Solo - 11/12/2019 Confirmed reviews ALL

The room was very cold. About 16-18 degree of celsius.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Top

Customer review rating 5.0/5

Anonymous Couples - 11/11/2019 Confirmed reviews ALL

Top

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Convenient stopover

Customer review rating 3.5/5

Chris J. Couples - 26/10/2019 Confirmed reviews ALL

Staff welcoming. Hotel very clean but room condition needs smartening up. Looking a bit tired and area out side window was a very grubby, bin storage space.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Budget stay on my way to Geneva

TripAdvisor rating 4.0/5

Martin v Couples - 04/10/2019 TripAdvisor review

Nice small room. Friendly lady at the desk. stairs to the first floor. I had seperated nice long beds. The noice of the road is not to hear in your room. Good television, french. Wifi has problems with my gmail.

Dear customers, We are great to see that your stay went well. We hope to see you. Best regards,

Everything ok, but

Customer review rating 4.0/5

Michael Solo - 02/10/2019 Confirmed reviews ALL

The room vibrated and there was a continuous noise; I'm not sure whether this was from the air conditioning in the room or a central heating or air conditioning unit nearby. Never had that before in one of your Etap/Formule 1/IbisBudget hotels before. Booking, reception, breakfast was good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Nice and comfortable

TripAdvisor rating 4.0/5

larap562 Family - 11/01/2018 TripAdvisor review

The family room was very spacious, cleaned and comfortable. There wasn't the lift. There are some restaurants and lots of shops very close to the hotel. Supermarket in the same area. No so close to the town centre but you can find anything you need in the shops around. Very nice!

Dear Client, Thank you for your opinion. We are glad that you enjoyed your stay with us. Sincere friendships

Windows

TripAdvisor rating 3.0/5

gosh188 Couples - 20/11/2017 TripAdvisor review

We stayed a few times in this hotel, but the last time we have a complaint about the cleanliness of the window (after painting the room, the windows are not cleaned of paint) . Staff is for every compliment. The location is great, right next to the highway .

Dear Sir, We thank you for your review. We are sorry about the cleanliness of the window. We hope to see you again in our hotel. Kind regards

Very convenient, clean and comfortable

TripAdvisor rating 5.0/5

Tina M Family - 08/04/2017 TripAdvisor review

This hotel was good value, and well placed to break the journey down from the channel to the Alps. It was right next to the motorway, but quiet. Restaurants, supermarket nearby. Clean, nice and helpful staff.

Dear customers, Thank you for your loyalty and these comments. We are looking forward to welcoming you again soon in one of our hotels. Best regards,

Stay in Metz

TripAdvisor rating 3.0/5

Diana C Business - 22/12/2016 TripAdvisor review

The room was comfortable and clean just right for my needs just what in needed has i had had a very long drive of 10 hours that day and had got the same drive the next day bed was very comfortable room was warm

Dear Madam, All the team of Hotel Ibis Budget Augny wishes a Happy New Year to you. Thank you for the great review of your stay on your hotel. We hope to see you again, Best Regards.

One night stop on return from holiday

TripAdvisor rating 4.0/5

Scenic294919 Couples - 28/06/2016 TripAdvisor review

Ibis Budget hotel is quietly placed very close to A road . There is little to do or see local to the Ibis .Access to Metz centre & Pompidou is easy .Metz centre is easy to walk around . Weather in Metz in June 2016 was autumnal ( very unseasonal and perhaps rare but then Paris & the Seine do not flood each June.) All Metz restaurants were seating people inside .

Dear customers, We very much appreciate your comments regarding your stay at the ibis budget Metz Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Perhaps the sun will be among us, Best Regards

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