ibis budget Bordeaux Sud Villenave d'Ornon

ibis budget Bordeaux Sud Villenave d'Ornon 2 stars

Customer review rating (ALL Rating) 3.9/5 775 reviews

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Description

Hotel location

ibis budget Bordeaux Sud Villenave d'Ornon

Centre d'Ornon, Chemin de Sarcignan
33140 VILLENAVE D'ORNON
France

  • By plane

    MERIGNAC At 15km / 9.32 miles

  • By car

    A630 At nullkm / null miles

  • By train

    ST JEAN At 6km / 3.73 miles

GPS:44.777885, -0.571875

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

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Our guest reviews

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ALL Rating  3.9/5  775 reviews

TripAdvisor Rating  3.5/5  557 reviews

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Passable

Not what I expected...

Customer review rating 2.0/5

Tony Families - Confirmed reviews ALL

We arrived late as a group of 11 with three rooms booked. No one available to help explain the booking in procedure, vending machines didn't have much to offer luckily there is a McDonald's over the road. The rooms are more like a comfortable prison, lino floors, small tv air con that didn't work, had to make one of the beds and sheet didn't fit double bed properly. The shower was nice though but not worth the money. Will steer clear if ibis budget again I'm afraid.

Good Secure Location

Customer review rating 4.0/5

Good L. W. P. T. T. O. F. S. Couples - Confirmed reviews ALL

Good secure location

Dear LIAM O., We very much appreciate your comments regarding your stay at the ibis budget Bordeaux Sud Villenave-d'Ornon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zero friendly staff

Customer review rating 1.5/5

Luís S. Business - Confirmed reviews ALL

Do not recommend if you are not French. The phone on the reception does not work if you choose, on IVR system, to be attended in English. After several attempts, I got answered in French and the person from the reception did not speak English. Not even an YES or NO. Simply arrogant and zero customer orientated. For a hotel that is mainly used for people traveling, I found this really bad. Breakfast is what you expect from an Ibis Budget. On my opinion, it was better to have a slightly expensive price and have a better breakfast.

Dear LUIS S., Thank you for taking the time to tell us about your experience at the ibis budget Bordeaux Sud Villenave-d'Ornon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location.

Customer review rating 4.0/5

Mike Families - Confirmed reviews ALL

Team contacted me ahead of stay to ensure check in happened smoothly. Friendly staff at breakfast.

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