Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 4.1/5 547 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  547 reviews

TripAdvisor Rating  3.8/5  1,980 reviews

Customer review rating 1.5/5

Simon J. Couples - Confirmed reviews ALL

We enjoyed the hotel ambience and the super friendly staff who were very helpful. But... Whilst our room was nicely furnished, it was too hot. We went to put the air conditioning on but this was not working. My partner went to wash just her hair only to find that the hand held attachment had been removed because the start-stop button had previously been broken. In other words, we had been assigned a room where it must have been known that at least two of the facilities were not functioning. I rarely complain, but this casual assumption that we would accept this is completely misguided. I have emailed Mercure about this but a week later have not had had even an acknowledgment. Next stop: Trip Advisor.

Customer review rating 4.5/5

Lynne W. Couples - Confirmed reviews ALL

We enjoyed our stay at the Eastgate. Our room was lovely with all amenities and the breakfast was very good with lots of choice.

Customer review rating 5.0/5

Eleanor W. Couples - Confirmed reviews ALL

friendly welcome and very comfortable room

Customer review rating 2.0/5

Lisa S. Friends - Confirmed reviews ALL

Room was very hot, despite radiator being turned off, bad smell of drains, loud vibrating noise in corner of room from something behind boxing in wall - I asked if I could move rooms but night staff said hotel full except for a single bed room, yet when I checked on hotel's own website I was offered choice of rooms for that night.... very hard, uncomfortable pillows Good location though and room that my friends had was much better, even though both rooms booked together and should have been similar..

Customer review rating 4.5/5

Laura F. Business - Confirmed reviews ALL

Lovely stay with very friendly and helpful staff!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 622 reviews 9/10 Location
  • 828 reviews 5.6/10 Room
  • 598 reviews 8.1/10 Service
  • 10 reviews 7.1/10 WiFi
  • 448 reviews 4.3/10 Comfort
  • 300 reviews 6.6/10 Breakfast
  • 282 reviews 4.7/10 Cleanliness
  • 176 reviews 5.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Oxford