Novotel Porto Alegre Tres Figueiras

Novotel Porto Alegre Tres Figueiras 4 stars

Customer review rating (ALL Rating) 3.8/5 1,661 reviews

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Hotel extras

  • Relax in the pool with pool bar, sauna and hotel gym

  • Small pets welcome for an extra charge.

  • Large event room holding up to 450 people

  • 18 minutes by car to the historic center of Porto Alegre

  • 12 minutes by car to Salgado Filho International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Porto Alegre Tres Figueiras

Avenida soledade 575, TRES FIGUEIRAS
90470340 PORTO ALEGRE
Brazil

GPS:-30.032346, -51.178305

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE 365

The Novotel Três Figueiras hotel features a restaurant specializing in international cuisine, pizzas with unique flavors, craft beers and a whole lot more. On Fridays, you can enjoy traditional feijoada against a backdrop of live music.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Room

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Business Desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,661 reviews

TripAdvisor Rating  4.0/5  904 reviews

Good stay

Customer review rating 4.0/5

Leandro A. D. S. Business - Confirmed reviews ALL

I liked the hotel, but I think the breakfast could have more options or some variety.

Boa tarde Sr. Leandro, Muito obrigado por compartilhar sua experiência conosco. Sempre temos como objetivo proporcionar a melhor experiência a nossos hospedes, pedimos desculpas por nossos serviços não atenderem vossas expectativas. Certamente trabalharemos em cima do seu retorno para corrigirmos tais pontos de atenção. Muito obrigado pelos esclarecimentos e oportunidade de melhoria. Aguardamos uma nova oportunidade de hospeda-lo. Renata Fontoura Coordenadora de Recepção Novotel Porto Alegre Três Figueiras

Well located ,

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

It is a well located hotel , but room was not that great

Good evening! First I would like to thank you for telling us about your experience at Novotel Porto Alegre Três Figueiras. We are very sorry that we did not meet your expectations, please allow me to offer my most sincere apologies. I would like to inform you that this type of situation is not part of the service standards of the Novotel network, for that reason we have already taken the necessary measures to ensure that this type of event does not happen again in our unit. Thank you again for your comments and we hope to have you with us on your next trip to Porto Alegre. Yours sincerely, Renata Fontoura Reception Coordinator Novotel Porto Alegre Tres Figueiras

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is located on walking distance from the company I needed to work with. The breakfast was extremely good. But in my view the room (especially the bath room) was outdated.

Good morning, Thank you very much for sharing your experience with us. We always aim to provide the best experience for our guests, we apologize for our services not meeting your expectations. We will certainly work upon your feedback to correct such points of attention. Thank you very much for the clarification and opportunity for improvement. We look forward to another opportunity to host you. Renata Fontoura Reception Coordinator Novotel Porto Alegre Tres Figueiras

Needs Improvement

Customer review rating 3.0/5

Rubens Business - Confirmed reviews ALL

The hotel is located in a good area but the bedroom needs improvement. The TV hasn’t remote control, air conditioner was broken and the bathroom had problem.

Good evening! First I would like to thank you for telling us about your experience at Novotel Porto Alegre Três Figueiras. We are very sorry that we did not meet your expectations, please allow me to offer my most sincere apologies. I would like to inform you that this type of situation is not part of the service standards of the Novotel network, therefore we have already taken the necessary measures to ensure that this type of event does not occur again in our unit. Thank you again for your comments and we hope to have you with us on your next trip to Porto Alegre. Sincerely, Renata Moser Reception Coordinator Novotel Porto Alegre Tres Figueiras h3…

room maintenance is terrible in this location

Customer review rating 0.5/5

Jose F. R. C. Business - Confirmed reviews ALL

The experience was really disappointing. The level of quality of your cleaning services is terrible on this location. Trash not removed. Bed not properly changed. Bathroom not properly cleaned. Very bad.

Good evening Mr. Jose Fernando! First I would like to thank you for telling us about your experience at Novotel Porto Alegre Três Figueiras. We are very sorry that we did not meet your expectations, please allow me to offer my most sincere apologies. I would like to inform you that this type of situation is not part of the service standards of the Novotel network, for that reason we have already taken the necessary measures to ensure that this type of event does not happen again in our unit. Thank you again for your comments and we hope to have you with us on your next trip to Porto Alegre. Sincerely, Rosmeri Melchior General Manager / General Manager Novotel Porto Alegre Tres Figueiras

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Other web-users rate our hotel

  • 264 reviews 8/10 Location
  • 808 reviews 3.3/10 Room
  • 634 reviews 6.7/10 Service
  • 42 reviews 1.7/10 WiFi
  • 360 reviews 2.6/10 Comfort
  • 316 reviews 2.8/10 Cleanliness
  • 312 reviews 6.8/10 Breakfast
  • 220 reviews 1.8/10 Vibe

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