Golf du Médoc Resort 4 stars

Customer review rating (ALL Rating) 4.8/5 1,214 reviews

Best price
guarantee
Golf du Médoc Resort - Image 1
Golf du Médoc Resort - Image 2
Golf du Médoc Resort - Image 3
Golf du Médoc Resort - Image 4
Chemin de Courmateau, Louens, 33290 Le Pian-Médoc, France

Description

Hotel extras

  • Two world famous golf courses

  • At the heart of the region's touristic richness.

  • Certified ALLSAFE by Bureau Véritas

Our accommodation(s)

Hotel location

Golf du Médoc Resort

Chemin de Courmateau, Louens
33290 Le Pian-Médoc
France

GPS:44.946455, -0.70982

Telephone
Fax +33 5 56 70 78 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Club

The uninterrupted view of the golf course highlights our restaurant. Our chef Benoit Gourgues offers all specialties of southwest cuisine, accompanied by the finest wines of the Médoc.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,214 reviews

TripAdvisor Rating  4.5/5  874 reviews

Certificate of excellence 2023

Comfortable rood, good breakfast

Customer review rating 4.0/5

R B. Couples - Confirmed reviews ALL

This is about the only full service hotel in the immediate region. We were not on a golfing holiday so we were looking at the non-golfing facilities. These were good but the restaurant service was not quite up to four star standard.

Dear Richard B., Thank you for your feedback. We're pleased to hear that you found your room comfortable and enjoyed the breakfast. We're proud to be the only full-service hotel in the immediate region, and we appreciate your insights on our non-golfing facilities. We apologize for any shortcomings in our restaurant service. Your comments will be shared with our team to ensure we improve and meet the four-star standard you expect. We hope to welcome you back soon for an even better experience. Vanessa

Great stay

Customer review rating 5.0/5

Alex B. Couples - Confirmed reviews ALL

Friendly and courteous staff in reception, restaurants, golf shop and the room. Leaning staff. Hotel breakfast was very good standard and extensive. The dinner menu was limited and didn't change over the week we stayed except for the dish of the day. However it was well presented and tasty The golf courses are both testing and well maintained.

Dear Alex B., Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and found our staff friendly and courteous. We're glad you appreciated the breakfast variety and quality, as well as the presentation and taste of our dinner menu. Your comments about the dinner menu variety have been noted, and we will consider them as we strive to enhance our offerings. We’re also pleased that you found our golf courses challenging and well-maintained. We look forward to welcoming you back in the future. Vanessa

A secret hotel

Customer review rating 3.5/5

Chris Families - Confirmed reviews ALL

Our visit had a bad start. The gateway to the hotel had no signage whatsoever, just a closed gate. I drove past, looking for an entrance. I phoned the hotel and whoever answered was most unhelpful, telling me to use my GPS and there was no gate. I eventually found the entrance, but how are new guests supposed to know? And there are no indications to tell you that you must drive up to the gate and it will slowly open. It is as if they don't want visitors! So we arrived at reception and received a lecture about staying with dogs. I know there is a charge, but at this hotel it is excessive, probably priced to deter them. Thankfully, things got better. The rooms were very nice and the access to the outside seating area was welcome. The dining area is pleasant and the breakfast was good. The dinner menu is very limited. We stayed two night, but if it had been longer we would have struggled to find something. I recognise that the main clientelle are conferences and events, but this can make others feel at little unwanted. The dining room staff were very pleasant.

Dear Chris W., ### Response to Customer Review Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you encountered at the beginning of your stay. Your comments about the signage and gate are invaluable, and we will certainly address this to ensure a smoother arrival experience for future guests. We are also sorry to hear about the unhelpful response you received over the phone and the lecture regarding staying with dogs. We aim to provide clear information and a welcoming atmosphere for all our guests, including those with pets. Your feedback will help us improve our communication and approach. On a positive note, we are pleased to hear that you enjoyed your room, the outside seating area, and our breakfast service. However, we regret that our dinner menu did not meet your expectations for a longer stay. We strive to cater to all our guests, not just those attending conferences and events, and we will consider your comments when reviewing our menu options. We appreciate your kind words about our dining room staff and will pass along your compliments to them. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay. Best regards, Vanessa

Visitor from UK

Customer review rating 4.5/5

Andy Couples - Confirmed reviews ALL

Excellent hotel, staff were welcoming and helpful Facilities excellent , golf course in good condition and no pushover

Dear Andrew J., Thank you for your positive feedback! We are delighted to hear that you had an excellent stay and found our staff welcoming and helpful. It's wonderful to know that you enjoyed our facilities and found the golf course to be in great condition and challenging. We look forward to welcoming you back soon! Vanessa

Really good stay.

Customer review rating 4.5/5

James -. I. Friends - Confirmed reviews ALL

Three night golf trip. Thoroughly enjoyed it.

Dear James O., We very much appreciate your comments regarding your stay at the Golf du Médoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa

In partnership with TripAdvisor

Other web-users rate our hotel

  • 170 reviews 9.4/10 Location
  • 359 reviews 9.1/10 Room
  • 518 reviews 9.2/10 Service
  • 312 reviews 7.3/10 Food
  • 190 reviews 8.8/10 Comfort
  • 158 reviews 9.6/10 Vibe
  • 115 reviews 8.9/10 Breakfast
  • 114 reviews 8/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Le Pian-Médoc

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.