Novotel Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.4/5 1,781 reviews

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Description

Hotel extras

  • Casino Barrière

  • Terrace with lake view and outdoor swimming pool

  • 2-minute walk from the Palais des Congrès and Parc des Expositions

  • 2 minutes from the Stade Atlantique Bordeaux Métropole

  • Tram stop in front of the hotel, taking you to the downtown area & SNCF train station

Our accommodation(s)

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Room 1

Hotel location

Novotel Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX
France

GPS:44.890755, -0.565941

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR BORDEAUX

You do not need to be our guest to dine. Join us at our main bar and large tables, or chill in the sun on our terrace facing the lake, and of course, try one of our homemade locally-inspired dishes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,781 reviews

Customer review rating 3.0/5

Thibault L. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Alastair W. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Lydia H. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted that you appreciated the cleanliness of your room, the quality of our service, and the convenient location of Novotel Bordeaux Lac, just a short walk from the Palais des Congrès and well connected to the city centre of Bordeaux. Thank you also for your feedback regarding our gluten-free options. We do offer a selection for our guests with specific dietary requirements, and we are sorry that you had to ask several times. Your comments have been shared with our team to help us provide a smoother experience in the future. We hope to welcome you back again soon. Best regards, Pascale L. Directrice

Customer review rating 1.0/5

Sylvia M. Business - Confirmed reviews ALL

Dera Guest, Thank you for taking the time to share your feedback following your stay at Novotel Bordeaux Lac. We are pleased that you appreciated our location, just a short walk from the Palais des Congrès. We are sincerely sorry to read that your experience did not meet your expectations. The issues you describe regarding cleanliness, the breakfast area and unpleasant odours do not reflect the standards we strive to uphold every day. Please be assured that your comments have been shared with our teams so that the necessary checks and corrective actions can be carried out. We hope you will give Novotel Bordeaux Lac another opportunity to provide you with the level of comfort and service our guests expect from us. Best regards, Pascale L. Directrice

Customer review rating 4.5/5

Richard H. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted that you enjoyed your stay at Novotel Bordeaux Lac, especially our location just a short walk from the Palais des Congrès, as well as your room, our breakfast, and the atmosphere of our lobby and Gourmet Bar. We hope to have the pleasure of welcoming you back on your next visit to Bordeaux. Best regards, Pascale L. Directrice

Other web-users rate our hotel

  • 716 reviews 8.9/10 Location
  • 1,184 reviews 7.1/10 Room
  • 1,374 reviews 9.1/10 Service
  • 19 reviews 5.6/10 WiFi
  • 506 reviews 8.1/10 Breakfast
  • 444 reviews 6.5/10 Cleanliness
  • 135 reviews 9/10 Bar
  • 11 reviews 3.6/10 Wellness Area

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