Novotel Bordeaux Lac Hotel 4 stars

Ras

Unfortunately experience in hotel is very minimal but staff was very friendly

RAS

Overnight stay whilst driving from `Spain to the Channel Tunnel with 2 dogs.

Conforme à nos attentes. Cordialement

Reception staff was impeccable. The hotel was able to accept a booking in less than 1h. That was spectacular. I was super happy with that.

Pleasant stay at one of my favourite locations. Food, especially the scrambled egg at breakfast was excellent if rather limited in choice, probably unsuprising in the circumstances. Unfortunately dinner now appears to be served in the bar area at low tables with 'kiddy' seats that have no support for ones back. This was very uncomfortable and rather detracted from an otherwise good meal.

Great hotel in a great location, to catch the tram into the center, spacious room and very clean,Friendly staff, we will be back in November

Breakfast is served till 9:30 during the week and until 11:00 on weekends. Air-condition in the room was just a ventilation. Avoid rooms with windows to the restaurant: loud parties can be held till midnight and even later. 20 minutes to Bordeaux city centre by tram, which stop is just a short walk away from the hotel.

2nd time in the hotel, executive rooms are good, just ask a high floor or not close to the terras when in summer ... otherwise you can have some noise in the evening. Hotel is nicely situated, next to a tram stop that has a direct line to the center of Bordeaux

The staff are very helpful and smiley but.... our room was portly maintained and a disappointment. Housekeeping staff did not replenish tea/coffee/water and our bottom sheet on the bed barely covered the mattress. At dinner th first night, 4 of the 7 main meals were not available so we ate elsewhere and continued to do so for our 3 night stay. Breakfast was OK but naturally. Use with so many families staying at the hotel.

very comfortable. Good buffet breakfast. Good TV. Convenient for tram into Bordeaux. Room a bit small. More lifts would be useful. Disappointing restaurant for evening meal with not much choice as all the food was quite 'fancy' and we would have preferred something plainer. However, there are other restaurants within walking distance. Useful city map provided

Chose the Novotel because it was 108* in Bordeaux and needed A/C in a BIG WAY ! Liked the idea that it was a walk from the tram (3 min at most), and had a POOL ! I'd been in Bordeaux a week and needed to cool off. I didn't realize how in the middle of NOWHERE this place is. IF you are working at the Palais du Congres or the Exhibition place, fine. Otherwise, unless you live in Bordeaux and just want a pool for the kids, forget it. Find another place. The hotel workers were nice. Front desk - day shift, very nice. Restaurant workers VERY NICE. I spoke no French, and yet they were always very helpful. BREAKFAST - note. I PAID for breakfast (which is a limited buffet style: eggs, pastries, some meets, cereal, fruit, cheese), but I don't know why I paid, since no one asked and every morning it seemed everyone in the hotel ate breakfast there. It was packed every morning. I stayed 1 week, which was TOO LONG.

Very helpfull and friendly staff. Excellent room. Top breakfast. Great outside pool. Close to public transport. Children friendly. Secured parking space. Near the Lac and footballstadion in a quiet neighbourhood.

Great place to stay , excellent location. Rooms a bit small but adequate. Hotel staff very friendly and supportive. Rooms clean. Hotel restaurant food on good side, breakfast selection solid. Our only negative comment would be on the quality of the bedding, for 4 star hotel it should be of a better quality, for some reason we felt too warm in the bed believe to be the actual feeling of the pillows and bedding. could be on the better side.Everything else was fine and would stay again due to friendliness of the staff and location.