ibis Martigues Hotel 3 stars

RAS.

Ibis still with excellent staff

Just a very basic hotel without much services

The heating did not work, and the chair kept loosing screws to the extend that it became very unsafe. Reported, but nothing done. Door extremely stiff to open, and usual problem half though stay with non working key cards. Staff friendly, helpful and adaptable to our various requests, including taxi for us at short notice, and confirming that it would take us where we needed to go (out of town). Still a shame it does not have a restaurant as finding a restaurant open at the weekends close by was a problem.

Good room Good bed Good service Airco not working so room too hot to sleep

Overall very nice place.clean room,typical french breakfast,only problem as its everywhere in France,is lack of English speakers.

Hotel good reception staff fantastic, reception staff having to do desk , bar and food was to much

We stay all of the time ( where possible ) in Ibis hotels. We like the simplicity, convenience, service and comfort. There is never a problem either in taking our dog.

We had a great nights sleep as bed was very comfortable and pillows very comfortable! Limited menu could do with more options Disappointed no tea & coffee making facilities in room!

We are regular users of Ibis and have stayed at Martigues a number of times. We find your staff to be always welcoming and very helpful. However, this time our stay was spoiled by the loss of my tablet. It was definitely in our room (212) on Sunday morning and when we left the room appeared to be empty of our property. However, on arriving home the tablet was not in any of our bags and I thought that it must have been left behind. I rang twice but it was not found.

Room was very basic and in need of some refurbishment as it is showing signs of age and doesn't look good. Would have liked to have tea and coffee making facilities in the room. The sealant around the shower was black with mold, this a quick job to to and would make this area look so much better. We asked reception to book a table at a local restaurant, the lady said she would, however this was not done resulting in us not being able to eat at our restaurant of choice as they became very busy.

The room was very comfortable with enough room for us to spread out and relax. Breakfast was very good with a wide selection of food to choose from. The hotel staff were extremely friendly and helpful and helped to make our stay more enjoyable.

right from the time i called the hotel to make the booking, the staff were just fabulous - helping in choosing the right kind of room and providing all information that i needed for our family's stay. the hotel is centrally located - across from the tourist information center and easy access to all places. the rooms are comfortable and well designed. the staff are absolutely wonderful - highly recommend this place for families.

Normal experience in an ibis....you pay for what you get. Great breakfast. HOWEVER....terrible administration....my bank account has been charged TWICE...for my stay. I have written an email and not even the courtesy of a reply. VERY UNHAPPY WITH THIS.

We had several requests, including a room change, that were politely and efficiently managed by Olga. Thank you In general the room was fine, in line with expectations from Ibis and this price sector