ibis Styles Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 943 reviews

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ibis Styles Marseille Provence Airport - Image 1
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24 Rue de Madrid, ZI Les Estroublans, 13127 VITROLLES, France

Description

Hotel extras

  • Free shuttle to airport, Airbus, Vitrolles station, 6am to 11pm, 7 days.

  • Restaurant open during the week. Sncking the weekend.

  • Restaurant open noon and in the evening, open to everyone: "No need to sleep to eat"!

  • Outdoor swimming pool open from May 16 to September 30, 2025

  • 3 hectare park, outdoor pool, 5 minutes from Marseille Provence Airport.

Our accommodation(s)

Hotel location

ibis Styles Marseille Provence Airport

24 Rue de Madrid, ZI Les Estroublans
13127 VITROLLES
France

GPS:43.426926, 5.257248

Telephone
Fax +33 4 42 79 07 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

INCONNU

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  943 reviews

TripAdvisor Rating  3.6/5  482 reviews

Customer review rating 1.5/5

Monique F. Solo - Confirmed reviews ALL

Hotel has an unusual gamer theme. Carpets in hallways were stained, hallways smelled unpleasant, unable to control heat/AC as it is automatically controlled, no vent cover to ventilation shaft in my room, door laminate was peeling, door to room didn’t close properly on its own.

Hello, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay at Ibis Styles Marseille Provence Aéroport did not meet your expectations. We take your comments regarding the condition of the carpets, hallway odors, ventilation issues, door maintenance, and temperature control very seriously. Please be assured that your observations have been shared with our maintenance and housekeeping teams to address these issues and improve the overall guest experience. We regret that your stay was not fully comfortable and appreciate your feedback, which helps us take corrective action. Kind regards, Arthur – Front Office Manager

Customer review rating 4.5/5

Bruno S. Couples - Confirmed reviews ALL

Chambre confortable

Bonjour, Merci pour votre retour ! Nous sommes ravis que vous ayez trouvé votre chambre confortable et espérons vous accueillir à nouveau très bientôt à l’Ibis Styles Marseille Provence Aéroport 😊 Arthur – Chef de Réception

Customer review rating 2.5/5

David C. Couples - Confirmed reviews ALL

I generally like this hotel, I use to go to this hotel 2 times a year. This time, no hot water in the morning, bad shower moment for my wife.

Dear David C., Thank you for your feedback. I sincerely apologize for the inconvenience you experienced regarding the hot water during your stay. We appreciate your loyalty to our hotel and will take your comments into consideration for future improvements. Arthur - Front Office Manager

The shuttle service could be improved

TripAdvisor rating 4.0/5

PJandSJ TripAdvisor review

My main comment about this hotel concerns its free airport shuttle service. We arrived at Terminal 1, Marseille airport, at about 2100 on a Friday evening in October, and it was dark. It was easy to find the general area where hotel shuttle buses stopped, and we saw one or two shuttle buses – with their respective hotel logos clearly visible – drop or collect passengers from time to time. I rang the hotel and told them we wanted to be collected from Terminal 1, and that seemed fine. After about 20 minutes, I rang again (this time using a telephone point specifically for identified airport hotels, located in the waiting area: I hadn’t noticed it before). The agent acknowledged that it was the second time I’d called, and advised that the shuttle would be there shortly. We waited optimistically. Eventually, we were approached by a young lady who had been lingering for a short while not too far from us. She spoke – naturally enough – in French, and asked if we were waiting for “a bus”. Slowly, it became clear that she was actually the driver of the Styles shuttle bus … and so, finally, off we went. The shuttle bus was simply a generic black van – with no identifying logos of any kind. In fact, several identical such vans had already traversed the area. The only item which identified this vehicle as the Styles shuttle bus was a printed piece of paper stuck on with Sellotape to the van’s side window. It was not obvious at all, especially in the dark. The hotel itself was fine for an overnight stay. The staff were friendly, and we enjoyed a relaxing breakfast the following morning. But the shuttle bus needs to be much more clearly marked, Failing that (or in addition), the driver should be issued with some kind of placard (like airport taxi drivers often use) clearly showing the hotel that they are servicing. It would have made our arrival much less stressful.

Customer review rating 5.0/5

Darby G. Couples - Confirmed reviews ALL

Amazing stay! Breakfast was great hotel was so vibe-y and the ability to weigh our bags there prior to going to the airport was so great

Hello, Thank you for your kind words! We’re delighted that you enjoyed your stay and found our location convenient for your departure. It’s great to hear that the breakfast and our hotel’s atmosphere added to your experience. We look forward to welcoming you again soon! Naïm – Front Desk Manager Ibis Styles Marseille Provence Aéroport

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Other web-users rate our hotel

  • 418 reviews 9.3/10 Location
  • 800 reviews 5.8/10 Room
  • 901 reviews 9.1/10 Service
  • 11 reviews 4.1/10 WiFi
  • 436 reviews 8.7/10 Breakfast
  • 333 reviews 4.4/10 Cleanliness
  • 171 reviews 4.4/10 Amenities

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