ibis Styles Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 940 reviews

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ibis Styles Marseille Provence Airport - Image 1
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24 Rue de Madrid, ZI Les Estroublans, 13127 VITROLLES, France

Description

Hotel extras

  • Free shuttle: airport, Airbus, TER Vitrolles 6am-10:30pm from airport, 7/7.

  • Restaurant open during the week. Sncking the weekend.

  • Restaurant open noon and in the evening, open to everyone: "No need to sleep to eat"!

  • Outdoor swimming pool (not heated) open from June 1 to September 30

  • 3 hectare park, outdoor pool, 5 minutes from Marseille Provence Airport.

Our accommodation(s)

Hotel location

ibis Styles Marseille Provence Airport

24 Rue de Madrid, ZI Les Estroublans
13127 VITROLLES
France

GPS:43.426926, 5.257248

Telephone
Fax +33 4 42 79 07 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

UNKNOWN

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  940 reviews

Customer review rating 1.5/5

Monique F. Solo - Confirmed reviews ALL

Hotel has an unusual gamer theme. Carpets in hallways were stained, hallways smelled unpleasant, unable to control heat/AC as it is automatically controlled, no vent cover to ventilation shaft in my room, door laminate was peeling, door to room didn’t close properly on its own.

Hello, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay at Ibis Styles Marseille Provence Aéroport did not meet your expectations. We take your comments regarding the condition of the carpets, hallway odors, ventilation issues, door maintenance, and temperature control very seriously. Please be assured that your observations have been shared with our maintenance and housekeeping teams to address these issues and improve the overall guest experience. We regret that your stay was not fully comfortable and appreciate your feedback, which helps us take corrective action. Kind regards, Arthur – Front Office Manager

Customer review rating 4.5/5

Bruno S. Couples - Confirmed reviews ALL

Chambre confortable

Bonjour, Merci pour votre retour ! Nous sommes ravis que vous ayez trouvé votre chambre confortable et espérons vous accueillir à nouveau très bientôt à l’Ibis Styles Marseille Provence Aéroport 😊 Arthur – Chef de Réception

Customer review rating 2.5/5

David C. Couples - Confirmed reviews ALL

I generally like this hotel, I use to go to this hotel 2 times a year. This time, no hot water in the morning, bad shower moment for my wife.

Dear David C., Thank you for your feedback. I sincerely apologize for the inconvenience you experienced regarding the hot water during your stay. We appreciate your loyalty to our hotel and will take your comments into consideration for future improvements. Arthur - Front Office Manager

Customer review rating 5.0/5

Darby G. Couples - Confirmed reviews ALL

Amazing stay! Breakfast was great hotel was so vibe-y and the ability to weigh our bags there prior to going to the airport was so great

Hello, Thank you for your kind words! We’re delighted that you enjoyed your stay and found our location convenient for your departure. It’s great to hear that the breakfast and our hotel’s atmosphere added to your experience. We look forward to welcoming you again soon! Naïm – Front Desk Manager Ibis Styles Marseille Provence Aéroport

Customer review rating 3.0/5

David S. Couples - Confirmed reviews ALL

The drain smell in our first room was terrible. However the young woman on reception found us another room which was much better. Food was much better than we expected. Pick up drop off from airport was excellent.

Hello, Thank you for sharing your feedback about your stay at Ibis Styles Marseille Provence Airport. We are glad that our team, especially the young woman at reception, was able to assist you promptly and find a more comfortable room. We’re also pleased to hear that you enjoyed the food and the efficiency of our airport shuttle service. We regret the inconvenience caused by the initial room and the unpleasant odor you encountered — this has been reported to our maintenance team for immediate follow-up. We hope to have the pleasure of welcoming you again for an even more enjoyable experience. Best regards, Arthur – Front Office Manager

Other web-users rate our hotel

  • 417 reviews 9.2/10 Location
  • 807 reviews 5.7/10 Room
  • 908 reviews 9.1/10 Service
  • 11 reviews 4.1/10 WiFi
  • 434 reviews 8.6/10 Breakfast
  • 337 reviews 4.3/10 Cleanliness
  • 173 reviews 4.3/10 Amenities

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