ibis Styles Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,063 reviews

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ibis Styles Marseille Provence Airport - Image 1
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24 Rue de Madrid, ZI Les Estroublans, 13127 VITROLLES, France

Description

Hotel extras

  • Free shuttle to airport, Airbus, Vitrolles station, 6am to 11.30pm, 7 days.

  • Restaurant open during the week. Sncking the weekend.

  • Restaurant open noon and in the evening, open to everyone: "No need to sleep to eat"!

  • Spacious and bright rooms for up to 4 people, bar-restaurant and WiFi

  • 3 hectare park, outdoor pool, 5 minutes from Marseille Provence Airport.

Our accommodation(s)

Hotel location

ibis Styles Marseille Provence Airport

24 Rue de Madrid, ZI Les Estroublans
13127 VITROLLES
France

GPS:43.426926, 5.257248

Telephone
Fax +33 4 42 79 07 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

O QUAI

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,063 reviews

TripAdvisor Rating  3.5/5  468 reviews

Location was good.

Customer review rating 2.5/5

Douglas W. Solo - Confirmed reviews ALL

Cleanliness, very good. Comfort, very good. I asked for a wake-up call for 4.45am in order to catch an early flight. This was NOT received. Fortunately I was able to wake in time. I went to the office and found the male attendant asleep in his chair!!!! The booked taxi came about 10 minutes later and I caught my flight. NOT impressed with that part of the service.

Dear DOUGLAS W., Thank you for your detailed feedback. We’re glad to hear you appreciated the location, cleanliness, and comfort of our hotel. However, we sincerely apologize for the missed wake-up call and the inconvenience this may have caused. This does not reflect our usual standard of service, and we will address this incident with the night staff to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back with a smoother experience. Best regards, Arthur - Front Office Manager

Good stay

Customer review rating 4.0/5

Julie Couples - Confirmed reviews ALL

Comfortable room and bed. Nice clean bathroom and shower. But it wasn’t as close to the airport as depicted. The neighborhood was not very nice, rather industrial. But everyone at the hotel was very friendly and helpful. Lots of smiling faces and good attitudes.

Dear JULIANNE R., Thank you for taking the time to share your experience! We're glad to hear that you found your room comfortable and enjoyed the cleanliness of the bathroom and shower. We strive to provide a welcoming atmosphere, and it's wonderful to know that our team made a positive impression with their friendly attitudes. We understand your concerns about the neighborhood and the distance to the airport. While we aim to provide convenient access, we also recognize that our location can feel more industrial at times. We appreciate your feedback and hope to have the opportunity to welcome you back in the future! Best regards, Arthur – Chef de réception

Outdated and poor/average at best

TripAdvisor rating 2.0/5

Red9uk Couples - TripAdvisor review

Firstly - the staff are great and the issue is with the design of the hotels and the bedrooms in particular. + Plenty of parking 10mins from airport Pool Outside area Nice bar Restaurant is ok Bathroom had a good shower and our room a bath - Totally outdated rooms No coffee/ tea facilities/ no kettle Aircon was cold but the unit was about the front door and wasn’t as effective as it could be in the main room Lift is tiny and really far from reception Over priced Not recommended Narrow corridor and entry to room Toilet is tiny and hardly any room to move

Nice stay (as usual in the past during my previous stays but this time with a heavy Nogo in the bathroom

Customer review rating 3.5/5

Carsten Business - Confirmed reviews ALL

The sink in the bathroom had a big crack that was temporarily filled with green glue: here you should definitely not rent the room to any guest until this damage is repaired. Such a damage should not be visible in a 3 star hotel as IBIS Styles. All the rest was well OK, as usual.

Dear CARSTEN E., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay overall and that our services met your expectations, as they have in the past. However, we sincerely apologize for the issue with the sink in your bathroom. We understand that such damage is unacceptable and should not be present in our rooms. Your comments have been forwarded to our maintenance team to ensure this matter is addressed promptly. We appreciate your understanding and hope to welcome you back for a flawless stay in the future. Best regards, Arthur Head of Reception

Don't arrive after 11.30pm

Customer review rating 2.5/5

Ian Friends - Confirmed reviews ALL

We landed at Marseille airport at 10.55 pm and arrived at this hotel at 11.30 pm upon which we were informed that no drinks or food were available; not even a vending machine! Given that this hotel is called 'Ibis Styles Marseille Provence Aéroport', many other guests must arrive from late flights needing refreshments. Not a good start to our holiday in Provence.

Dear IAN S., Thank you for your feedback. I sincerely apologize for the inconvenience you experienced upon your late arrival. We understand how frustrating it can be not to have access to refreshments after a long journey, especially when arriving late at night. Your comments highlight an important aspect of our service that we need to improve, and I will share your feedback with our management team to explore options for providing better late-night amenities for our guests. We appreciate your understanding and hope to provide a more positive experience in the future. Best regards, Arthur Head of Reception

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Other web-users rate our hotel

  • 366 reviews 8.7/10 Location
  • 732 reviews 5.7/10 Room
  • 749 reviews 9/10 Service
  • 9 reviews 3.3/10 WiFi
  • 392 reviews 8.7/10 Breakfast
  • 278 reviews 4.6/10 Cleanliness
  • 186 reviews 4.1/10 Vibe
  • 150 reviews 4.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.