ibis budget Marseille Vitrolles 2 stars

Customer review rating (ALL Rating) 4.0/5 467 reviews

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Description

Hotel extras

  • Next to the A7 highway, 10 min from Marseilles Airport and Aix-en-Provence TGV train station

  • 20 minutes from Marseilles

  • Reception open 24 hrs a day

  • Free private, secure and enclosed car park

  • 25 minutes from the beaches of the Côte Bleue

Our accommodation(s)

Hotel location

ibis budget Marseille Vitrolles

81, Boulevard de l'Europe, ZAC de l'Anjoly
13127 VITROLLES
France

GPS:43.421406, 5.267465

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  467 reviews

TripAdvisor Rating  3.0/5  246 reviews

Nothing special

Customer review rating 3.0/5

Mr S. C. Business - Confirmed reviews ALL

As a lower end budget chain it was as expected, but the bed was extreamly hard and left me with a bad back for a few days.

Dear STEPHEN C., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vitrolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Just go somewhere else

Customer review rating 0.5/5

Niki Solo - Confirmed reviews ALL

Uncomfortable bed, couldn’t pay me to get in that shower, rude service both night and morning

Dear INJIKA C., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vitrolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

OK

Customer review rating 3.5/5

Lucie Families - Confirmed reviews ALL

RAS

Dear LUCIE P., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Helpful staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Location was not great as we did not have a car, but we found good food at the restaurant opposite. Halima on reception was very helpful as we thought we had booked at the airport budget ibis - and she phoned for a taxi to pick us up from that location, and arranged for another taxi to take us to the airport the following morning.

Dear CHRISTINA M., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hôtel dégueulasse

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Vers disappointed, very low hygiene level, Lot of noise, bad mattress and smell.... In general better staying outside in parking than the room

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Other web-users rate our hotel

  • 321 reviews 7.8/10 Location
  • 525 reviews 4.1/10 Room
  • 415 reviews 8.7/10 Service
  • 5 reviews 3.8/10 WiFi
  • 300 reviews 3/10 Comfort
  • 231 reviews 5/10 Cleanliness
  • 152 reviews 7.4/10 Breakfast
  • 65 reviews 2.8/10 Vibe

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