ibis budget Marseille Vitrolles 2 stars

Customer review rating (ALL Rating) 3.9/5 1,364 reviews

ibis budget Marseille Vitrolles
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+ 10 Services

Hotel extras

  • Next to the A7 highway, 10 min from Marseilles Airport and Aix-en-Provence TGV train station

  • 20 minutes from Marseilles

  • Reception open 24 hrs a day

  • Free private, secure and enclosed car park

  • 25 minutes from the beaches of the Côte Bleue

Hotel location

ibis budget Marseille Vitrolles

81, Boulevard de l'Europe
ZAC de l'Anjoly
13127
13127 vitrolles
france

Tel: +33892680971

Fax: (+33)4/42461394

Check-in from 12h00

Check out up to 12h00

  • By plane

    MARIGNANE At 6km / 3.73 miles

  • By plane

    MARSEILLE PROVENCE At 5km / 3.11 miles

  • By boat

    MARSEILLE PORT At 20km / 12.43 miles

  • By train

    AIX EN PROVENCE At 10km / 6.21 miles

GPS :43.421406, 5.267465

Hotel services

2 breakfasts Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Children
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 80 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 66 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • Portuguese
    • French
    • Arabic
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities

Our accommodation(s)

Our guest reviews for
ibis budget Marseille Vitrolles

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,364 reviews

TripAdvisor Rating 3.0/5

241 reviews

Well located for our needs

Customer review rating 4.0/5

Charles Couples - 16/09/2021 Confirmed reviews ALL

We were at a sailing event which was close by- breakfast was good, room clean - could have done with windows tea pillows but overall good

Ras

Customer review rating 5.0/5

Anonymous Friends - 12/09/2021 Confirmed reviews ALL

Ras

Good stay.

Customer review rating 4.0/5

Mirko Couples - 09/08/2021 Confirmed reviews ALL

The room was correct. Transportation from/to Marseille could be difficult to find in the evening and bus doesn't pass very often.

Customer review rating 2.0/5

L. Business - 13/07/2021 Confirmed reviews ALL

trop brillant

Exactly as Expected

Customer review rating 4.0/5

Greg Solo - 10/07/2021 Confirmed reviews ALL

I was attending a jazz festival at Domain Fontblanche so chose this hotel as it was within walking distance of the venue and was entirely satisfied with my stay there.

Close to the airport

Customer review rating 3.5/5

Anonymus Solo - 19/03/2020 Confirmed reviews ALL

Good

Nice place for a short stay

Customer review rating 5.0/5

Alex Families - 11/01/2020 Confirmed reviews ALL

It is standard looking room, comfortly suitable for 3 persons. Everything is clean and with good facilities

Easy comfort

Customer review rating 4.0/5

Ljk Couples - 15/10/2019 Confirmed reviews ALL

The hotel is nearby the airport, shopping, gas station and the highway exit. It is a perfect location to spend the night before an early morning departure. Friendly staff, clean rooms and comfortable bed make this a first choice for convenience for the budget minded traveler.

Friendly staff but knew nothing about how to get to local places!

Customer review rating 2.5/5

Carlos Couples - 23/09/2019 Confirmed reviews ALL

We had thought this Ibis was included in the airport shuttle, but it wasn't. Consequently, after one taxi driver ripped us off by taking us to the airport Ibis budget, then the extremely kind manager at that Ibis budget took us to the Ibis budget at Vitrolles. The staff at this Ibis budget had no idea whether the two local buses outside the hotel went to the airport, though one member of staff suggested getting a bus to Vitrolles and another from there, which we did. Staff suggested two buses as the best way to get to Marseille. We tried this, but realised that one of them went right past the hotel. So on the way back we got the fast bus, got off at the first stop and walked 10 minutes back to the hotel. It took half the time. Strange that the staff didn't suggest it. I guess they're only geared up for people who have their own cars.

Beyond what you would expect for a budget brand hotel

Customer review rating 5.0/5

K D. Business - 04/08/2019 Confirmed reviews ALL

We have stayed at this hotel several times over the years. Consistently the rooms have been clean and comfortable. The WiFi and parking is great. All the staff encountered were very pleasant.

Dear KARREN D., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good but air conditioning in first room exploded in the middle of the night and the lift facilities totally inadequate fo the staff and customer use.

Customer review rating 4.0/5

Mrs M. Friends - 07/07/2019 Confirmed reviews ALL

On day one the credit card machine not working, the air conditioning blew up and lift facilities reduced another customer to tears as she could not get her case downstairs and waited 30 minutes. The staff are very nice but having to cope with inadequate facilities

Terrible Rooms but Friendly Staff

Customer review rating 0.5/5

Tc5 Couples - 29/03/2019 Confirmed reviews ALL

A friendly greeting was the best part of our stay. The room was no smoking but smelled like someone had smoked in it for years. Mould in the bathroom, rough sheets, hard beds, and tired and broken furniture. I would highly recommend you only stay here if you have no other choice. The staff was very helpful but the rooms are not worth the low price.

Dear CLARK TED L., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vitrolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great for the fact that all we did was sleep & shower

TripAdvisor rating 4.0/5

debbiewiesbaden Family - 30/06/2015 TripAdvisor review

Ibis Budget are pretty simple and basic. Makes good sense since all we normally do there is sleep and shower. Glad I brought my own washcloth as they are not provided. We were in late, so it was nice to know we had a place to sleep.

Thank you very much for taking the time to review.

Do not go here

TripAdvisor rating 1.0/5

Trevor S Family - 07/08/2014 TripAdvisor review

1. On arrival management unable to print out my 2 room reservation/payment and security code 2. Both bedrooms had their doors blocked by 8 huge carts of bed linen. We had to move them ourselves to squeeze through the gap and to get into our rooms. These carts remained outside our rooms for our entire stay and difficult to access our rooms with bags. 3 Inside bedroom1 all was Ok except no towels for 3rd person ( was booked for 3) and no further comments. Bedroom2 toilet light did not work. Management changed us into an adjacent room that happened to be for disabled users. Again no towel for the 3rd person, the TV did not work, the air extractor for the toilet and bathroom did not work and the wash basin water would not flow away quickly and took 5 minutes. Management showed no interest to our complaints.

Hello, Sorry that the service and delivery were not living up to your expectations, and please accept our sincerest apologies. Ibis budget hotels are willing to offer you the best quality service for your stay; therefore your feedback is very important. Necessary measures will be implemented to bring the benefits of hotel standard quality defined in our Quality Charter.

Basic

TripAdvisor rating 3.0/5

Rodrigo S 05/06/2014 TripAdvisor review

Vitrolles is a good location if you're looking forward to visiting some of the main cities in Provence. I was there to visit Aix-en-Provence and Marseille and both were really close by when traveling by car. The hotel is basic, clean and has a private free parking lot, which was good for us. The only problem we had with most of the ibis budget hotels was the terrible interior design of the bathrooms, because after every shower the whole bathroom was soaked.

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