ibis budget Marseille Vitrolles 2 stars

Customer review rating (ALL Rating) 4.0/5 473 reviews

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81, Boulevard de l'Europe, ZAC de l'Anjoly, 13127 VITROLLES, France

Description

Hotel extras

  • Next to the A7 highway, 10 min from Marseilles Airport and Aix-en-Provence TGV train station

  • 20 minutes from Marseilles

  • Reception open 24 hrs a day

  • Free private, secure and enclosed car park

  • 25 minutes from the beaches of the Côte Bleue

Our accommodation(s)

Hotel location

ibis budget Marseille Vitrolles

81, Boulevard de l'Europe, ZAC de l'Anjoly
13127 VITROLLES
France

GPS:43.421406, 5.267465

Telephone
Fax +33 4 42 46 13 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  473 reviews

TripAdvisor Rating  3.0/5  246 reviews

Well located.

Customer review rating 4.0/5

S. I. Families - Confirmed reviews ALL

It was nice for us. Every time it is. Of course, there will always be place for litle changes that has to be made. Like you could leave a trash bag in the chamber, so that we can put our trash inside and drop it the next day? It's way more better than having the cleaning lady enter our chamber while we're not gone. And maybe a little fridge? The rest is nice. But the reason we don't spend more than 2 days is that it would be too expensive to eat everytime at the restaurant, because we don't have a little tiny fridge inside, and even if we would, we have a tiny trash can and we cannot use because there's no trash bag. But the rest, we love it.

Dear I. S., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nothing special

Customer review rating 3.0/5

Mr S. C. Business - Confirmed reviews ALL

As a lower end budget chain it was as expected, but the bed was extreamly hard and left me with a bad back for a few days.

Dear STEPHEN C., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vitrolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Just go somewhere else

Customer review rating 0.5/5

Niki Solo - Confirmed reviews ALL

Uncomfortable bed, couldn’t pay me to get in that shower, rude service both night and morning

Dear INJIKA C., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vitrolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

OK

Customer review rating 3.5/5

Lucie Families - Confirmed reviews ALL

RAS

Dear LUCIE P., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Helpful staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Location was not great as we did not have a car, but we found good food at the restaurant opposite. Halima on reception was very helpful as we thought we had booked at the airport budget ibis - and she phoned for a taxi to pick us up from that location, and arranged for another taxi to take us to the airport the following morning.

Dear CHRISTINA M., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 314 reviews 7.9/10 Location
  • 520 reviews 4/10 Room
  • 411 reviews 8.7/10 Service
  • 5 reviews 3.8/10 WiFi
  • 302 reviews 2.9/10 Comfort
  • 234 reviews 4.7/10 Cleanliness
  • 154 reviews 7.5/10 Breakfast
  • 65 reviews 2.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.