ibis Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,709 reviews

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ibis Marseille Provence Airport - Image 1
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CS 40016, 13729 Marignane, 13729 MARIGNANE, France

Description

Hotel extras

  • Labellisé Clé verte

  • At airport: Shuttle hotel-airport / airport-hotel available 4:30am to midnight

  • Restaurant from 11.30am to 11pm

  • Outdoor swimming pool

  • Private car park available

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 1 double bed

Photo out of - Standard room with 1 double bed

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a double bed, desk, Internet, TV with all the main channels and a bathroom.

  • Views:

    Airport view or Lake View or Pool side

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite/cable colour TV
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)
  • Views: Airport view or Lake View or Pool side
See availabilities

The practical and inviting ibis room, with the new Sweet Bed by ibis bedding, has everything you need to enjoy your stay: twin beds, desk, Internet, TV with all the main channels and a bathroom.

  • Views:

    Airport view or Lake View or Pool side

Max. number of persons
2

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The practical and inviting ibis room, with the new Sweet Bed by ibis bedding, has everything you need to enjoy your stay: double bed, single bed, desk, Internet, TV with all the main channels and a bathroom.

  • Views:

    Airport view or Pool side

Max. number of persons
3

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Marseille Provence Airport

CS 40016, 13729 Marignane
13729 MARIGNANE
France

GPS:43.445904, 5.226112

Telephone
Fax +33 4 42 89 93 13
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • MRS
  • AEROPORT MRS PROVENCE

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 125 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • 125 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

BBQ / Picnic Area

  • BBQ / Picnic Area

Well-being

PISCINE EXTERIEUR

  • Outside
  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 70 parking spaces

  • Parking pricing: 15.00 € 15 EUR Per day
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking

FIREHO MARSEILLE

Photo out of - FIREHO MARSEILLE

Fireho Marseille is an industrial-style restaurant that will delight your taste buds. Near Marseille Provence Airport, discover the original decor, open kitchen and delicious wood-fired grilled dishes.

Cooking style
French
Capacity
120
Accessibility
Accessible service
CS 40016, 13729 Marignane, 13729 Marignane, France
Telephone +33 4 42 79 61 61
Find out more and book
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Fireho Marseille is an industrial-style restaurant that will delight your taste buds. Near Marseille Provence Airport, discover the original decor, open kitchen and delicious wood-fired grilled dishes.

Book

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,709 reviews

Customer review rating 2.5/5

Regis D. B. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Luc P. L. Business - Confirmed reviews ALL

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié l’amabilité de notre personnel, mais regrettons sincèrement que certains aspects de votre séjour n’aient pas été à la hauteur de vos attentes. Vos remarques ont bien été prises en compte et nous aideront à améliorer la qualité de nos prestations. Nous espérons avoir le plaisir de vous accueillir à nouveau afin de vous offrir une expérience plus satisfaisante. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Sue F. Couples - Confirmed reviews ALL

Dear Sue, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Kevin M. Couples - Confirmed reviews ALL

Dear Kevin, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 0.5/5

James M. R. Couples - Confirmed reviews ALL

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié l’amabilité de notre personnel, mais regrettons sincèrement que certains aspects de votre séjour n’aient pas été à la hauteur de vos attentes. Vos remarques ont bien été prises en compte et nous aideront à améliorer la qualité de nos prestations. Nous espérons avoir le plaisir de vous accueillir à nouveau afin de vous offrir une expérience plus satisfaisante. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Sue F. Couples - Confirmed reviews ALL

The hotel was nice and conveniently located near the Marseille airport, and about 25 minutes from the city center. The room was very comfortable! There was a restaurant inside the hotel which was open from 0400 to about 10 PM to accommodate early and late flight schedules. They also offered an airport shuttle service, which we appreciated. This hotel met our needs perfectly!

Dear Sue, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Kevin M. Couples - Confirmed reviews ALL

Perfect location pre or post flight . The staff are very friendly and incredibly professional. In our case we had 2 small dogs with us and they too were welcomed and looked after by the staff.

Dear Kevin, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 0.5/5

James M. R. Couples - Confirmed reviews ALL

We arrived close to midnight and missed the shuttle by maybe two minutes even though we called and told them we were on the sidewalk walking to the stop. We made the walk with our luggage on the wet streets, got checked in, and the building lost power soon after, then the alarms sounded. We spent a while outside in the cold waiting for the fire dept to give us the ok to go back in. Expected power by morning, but it did not come back on. No breakfast, no check-out.

Customer review rating 1.0/5

Bussmann P. Business - Confirmed reviews ALL

the surfaces in the room are "sticky"/dirty (it is really not nice to touch the door of the bathroom for exemple).

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 1.0/5

Alison P. Solo - Confirmed reviews ALL

Dreadful restaurant with poor food and worse service

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 2.5/5

Vincenzo V. Business - Confirmed reviews ALL

this place is losing from month to month essential characteristics and the basis of a basi hotel structure and among these I want to mention the toilet brush in the bathroom, the minimun level of water pressure, the ability to always delivery water at the same temperature, the cleanliness of the room (there are large spiders and geckeys in the rooms), the smell of sewer at the entrance, bananas at breakfast ultra ripe almost to throw away and at the restaurant in the evening the too high flame that burns the coonard outside and keeps it cold and raw inside.

Hello, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. Your comments are very important to us, and we will take them into consideration to improve our facilities, cleanliness, and overall service. We truly appreciate your honesty and hope to have the opportunity to offer you a much better experience in the future. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Claude R. Families - Confirmed reviews ALL

We were greeted and taken care of very well at the Ibis. The reception staff made sure we had a room on the ground floor as requested as our flight was very early. They also stored our luggage in a room so we would have more room in our room.

Dear xxx, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 4.0/5

Mark L. Couples - Confirmed reviews ALL

Great staff in reception (who was also the shuttle driver) and in the restaurant. Restaurant was good, and there is a nice pool-side bar. The downstairs public areas are reasonably well appointed. However the upstairs corridors and the rooms are tired and in need of refurbishment. The room was very small, and the bathroom extractor fan dod not work/was missing.

Cher Mark, Au nom de toute l'équipe de l'Ibis Marseille Aéroport nous tenons à vous remercier pour votre commentaire très motivant pour notre métier de tous les jours ! Nous attendrons votre retour avec impatience ! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 3.5/5

Olivier S. Families - Confirmed reviews ALL

Mold in the shower. Very small room. Needs renovation

Customer review rating 5.0/5

Keith B. Friends - Confirmed reviews ALL

We got a near midnight pick-up by the shuttle. After a long flight delay, we arrived in Marseilles late at night. Our stay was good!

Dear Keith, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Karen V. Solo - Confirmed reviews ALL

Perfect for the one night stay before a flight. Clean, comfortable - the bed was exceptionally comfortable. Excellent food in the restaurant.

Customer review rating 2.0/5

Catherine H. Business - Confirmed reviews ALL

Hotel is well located near airport. Room, pool etc all functional and clean, but staff, at reception and restaurant, so rude and totally inattentive to guests. Totally different from my previous stays here. Shame.

Customer review rating 4.0/5

Claudia A. G. Business - Confirmed reviews ALL

I highly appreciated that there were specific gluten free products at breakfast (upon request) as I suffer from celiac disease. The staff were helpful.

Customer review rating 3.5/5

Nairn C. Solo - Confirmed reviews ALL

All fine except poor signposting from the airport - where our plane had arrived after midnight!

Thank you very much for your feedback! We’re delighted that you enjoyed your stay overall. We’re sorry for the difficulty finding the hotel after your late-night arrival and appreciate your helpful comment. We hope to have the pleasure of welcoming you again soon! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 2.0/5

Margaret F. Families - Confirmed reviews ALL

I was very disappointed with the room. Cramped, depressing decor, ceilings painted half brown and half white, 1 brown curtain and one red, carpets in a variety of red, black, grey and beige motifs, were not conducive to rest. Mattress toppers were uncomfortable and slithered about. And everything looked old and tired. It’s a pity, because in contrast to that there were polite and efficient staff members; a restaurant that allowed me in without complaint minutes from closing and drummed me up an excellent meal; a hotel perfectly located near the airport and a great shuttle service. And an excellent breakfast. But I spent an unpleasant night and would think twice about going back, especially as the prices have shot up.

Bonjour, Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié l’accueil de notre équipe, notre restaurant, le petit-déjeuner, ainsi que notre emplacement et notre service de navette. Nous sommes en revanche désolés que la chambre n’ait pas répondu à vos attentes. Vos remarques sont précieuses et nous permettent de continuer à améliorer nos prestations. Nous espérons avoir l’occasion de vous offrir une expérience plus agréable lors d’un prochain séjour. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 3.5/5

Ixchel M. Business - Confirmed reviews ALL

It’s a good place, and because my flight was early, the location was great for arriving quickly. The only problem was ordering room service. When I called reception, the person told me I had to order directly from the restaurant. I asked for the restaurant's extension, but he just hung up on me. In the end, I had to go to the restaurant reception in person, twice, because they forgot my order, and carry my own food back to the room, one hour and a half later.

Bonjour, Merci pour votre retour. Nous sommes ravis que vous ayez apprécié notre établissement et son emplacement idéal pour les départs matinaux. Nous sommes toutefois sincèrement désolés pour les difficultés rencontrées avec le service en chambre. Nous prenons votre remarque avec attention et espérons avoir le plaisir de vous accueillir à nouveau dans de meilleures conditions. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Edith S. Solo - Confirmed reviews ALL

See above

Bonjour, Merci beaucoup pour votre agréable retour ! Nous sommes ravis que vous ayez apprécié la fiabilité de notre navette matinale, le confort de votre chambre ainsi que notre emplacement. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour ! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 2.0/5

Nicholas H. Couples - Confirmed reviews ALL

The front desk staff at this hotel are always very friendly and helpful (we have stayed at this hotel several times before). The room was good. My wife enjoyed the pool. There was a major problem when it came time to leave. I had paid the account in advance. We had to get up at 2.30am and leave for the airport at 3.30am. The front desk staff had booked us a taxi and an alarm call, both of which happened without problem. When we reached the foyer there was no-one at the front desk to open the door to let us leave the building. After pushing the buzzer near the front door, with no response, my wife had to search to find the staff member, who was in the kitchen. He let us out of the hotel. Then the taxi arrived outside the gate but could not enter, despite pushing the entry button. My wife again had to find the staff member to let the taxi enter. After getting into the taxi, we found that the exit gate also was closed. There was another vehicle trying to leave. The elderly couple inside didn't know what to do. I don't think that they spoke French. After waiting several minutes, the taxi driver entered the hotel and found the staff member, who finally opened the gate to let us leave. The experience was completely unacceptable. It would have been worse if we were foreign visitors who did not speak French. We certainly won't stay at this hotel again if we have to leave during the night – there are hotel alternatives close by. The staff member was quite rude to my wife and the (female) taxi driver. The taxi driver told us that she had had the same experience before. It seemed as though the staff member had some duties in the kitchen to do with preparing breakfast. Whatever the reason, it is not acceptable for guests to be delayed in this way when needing to get to the airport under time pressure.

Bonjour, Merci d’avoir pris le temps de partager votre expérience et, tout d’abord, merci pour votre fidélité à notre établissement. Nous sommes heureux de savoir que vous appréciez habituellement l’amabilité de notre équipe, le confort de nos chambres ainsi que notre piscine. Nous sommes en revanche sincèrement désolés pour les difficultés rencontrées lors de votre départ très matinal. Nous comprenons parfaitement votre inquiétude, notamment compte tenu de l’heure de votre départ et de votre trajet vers l’aéroport. Le fait d’avoir dû chercher un membre du personnel à plusieurs reprises et d’avoir rencontré des difficultés pour ouvrir les accès n’est clairement pas l’expérience que nous souhaitons offrir à nos clients. Nous regrettons également que l’attitude de notre collaborateur ait pu être perçue comme impolie envers votre épouse et la conductrice de taxi. Soyez assuré que votre remarque sera prise très au sérieux et que nous allons revoir l’organisation des départs nocturnes afin d’éviter qu’une telle situation ne se reproduise. Nous vous présentons nos sincères excuses pour les désagréments occasionnés et espérons malgré tout avoir l’occasion de vous accueillir à nouveau dans de meilleures conditions, afin de vous offrir l’expérience agréable que vous avez connue lors de vos précédents séjours. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 3.5/5

Charles H. Couples - Confirmed reviews ALL

Adequate room. Shuttle was not available for a 6:00 AM flight

Hello, Thank you for sharing your feedback and for your score. We are pleased to hear that you found the room adequate for your stay. We are sorry that the shuttle service was not available for your 6:00 AM flight and understand how inconvenient this can be when travelling early in the morning. Your feedback is valuable and will help us improve our service and better meet the needs of guests with early departures. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Bakaleel Accommodation Manager Hôtel Ibis Marseille Aéroport Provence Discover our seminar room, also available for your professional events!

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