ibis Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,675 reviews

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ibis Marseille Provence Airport - Image 1
ibis Marseille Provence Airport - Image 2
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CS 40016, 13729 Marignane, 13729 MARIGNANE, France

Description

Hotel extras

  • Labellisé Clé verte

  • At airport: Shuttle hotel-airport / airport-hotel available 4:30am to midnight

  • Restaurant from 11.30am to 11pm

  • Outdoor swimming pool

  • Private car park available

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 1 double bed

Photo out of - Standard room with 1 double bed

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a double bed, desk, Internet, TV with all the main channels and a bathroom.

  • Views:

    Airport view or Lake View or Pool side

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite/cable colour TV
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)
  • Views: Airport view or Lake View or Pool side
See availabilities

The practical and inviting ibis room, with the new Sweet Bed by ibis bedding, has everything you need to enjoy your stay: twin beds, desk, Internet, TV with all the main channels and a bathroom.

  • Views:

    Airport view or Lake View or Pool side

Max. number of persons
2

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The practical and inviting ibis room, with the new Sweet Bed by ibis bedding, has everything you need to enjoy your stay: double bed, single bed, desk, Internet, TV with all the main channels and a bathroom.

  • Views:

    Airport view or Pool side

Max. number of persons
3

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Marseille Provence Airport

CS 40016, 13729 Marignane
13729 MARIGNANE
France

GPS:43.445904, 5.226112

Telephone
Fax +33 4 42 89 93 13
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • MRS
  • AEROPORT MRS PROVENCE

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 125 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • 125 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

BBQ / Picnic Area

  • BBQ / Picnic Area

Well-being

PISCINE EXTERIEUR

  • Outside
  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 70 parking spaces

  • Parking pricing: 15.00 € 15 EUR Per day
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking

FIREHO MARSEILLE

Photo out of - FIREHO MARSEILLE

Fireho Marseille is an industrial-style restaurant that will delight your taste buds. Near Marseille Provence Airport, discover the original decor, open kitchen and delicious wood-fired grilled dishes.

Cooking style
French
Capacity
120
Accessibility
Accessible service
CS 40016, 13729 Marignane, 13729 Marignane, France
Telephone +33 4 42 79 61 61
Find out more and book
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Fireho Marseille is an industrial-style restaurant that will delight your taste buds. Near Marseille Provence Airport, discover the original decor, open kitchen and delicious wood-fired grilled dishes.

Book

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,675 reviews

Customer review rating 3.5/5

Ixchel M. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Edith S. Solo - Confirmed reviews ALL

Bonjour, Merci beaucoup pour votre agréable retour ! Nous sommes ravis que vous ayez apprécié la fiabilité de notre navette matinale, le confort de votre chambre ainsi que notre emplacement. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour ! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 2.0/5

Nicholas H. Couples - Confirmed reviews ALL

Bonjour, Merci d’avoir pris le temps de partager votre expérience et, tout d’abord, merci pour votre fidélité à notre établissement. Nous sommes heureux de savoir que vous appréciez habituellement l’amabilité de notre équipe, le confort de nos chambres ainsi que notre piscine. Nous sommes en revanche sincèrement désolés pour les difficultés rencontrées lors de votre départ très matinal. Nous comprenons parfaitement votre inquiétude, notamment compte tenu de l’heure de votre départ et de votre trajet vers l’aéroport. Le fait d’avoir dû chercher un membre du personnel à plusieurs reprises et d’avoir rencontré des difficultés pour ouvrir les accès n’est clairement pas l’expérience que nous souhaitons offrir à nos clients. Nous regrettons également que l’attitude de notre collaborateur ait pu être perçue comme impolie envers votre épouse et la conductrice de taxi. Soyez assuré que votre remarque sera prise très au sérieux et que nous allons revoir l’organisation des départs nocturnes afin d’éviter qu’une telle situation ne se reproduise. Nous vous présentons nos sincères excuses pour les désagréments occasionnés et espérons malgré tout avoir l’occasion de vous accueillir à nouveau dans de meilleures conditions, afin de vous offrir l’expérience agréable que vous avez connue lors de vos précédents séjours. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 3.5/5

Charles H. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Jeanne O. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Ixchel M. Business - Confirmed reviews ALL

It’s a good place, and because my flight was early, the location was great for arriving quickly. The only problem was ordering room service. When I called reception, the person told me I had to order directly from the restaurant. I asked for the restaurant's extension, but he just hung up on me. In the end, I had to go to the restaurant reception in person, twice, because they forgot my order, and carry my own food back to the room, one hour and a half later.

Customer review rating 5.0/5

Edith S. Solo - Confirmed reviews ALL

See above

Bonjour, Merci beaucoup pour votre agréable retour ! Nous sommes ravis que vous ayez apprécié la fiabilité de notre navette matinale, le confort de votre chambre ainsi que notre emplacement. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour ! Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 2.0/5

Nicholas H. Couples - Confirmed reviews ALL

The front desk staff at this hotel are always very friendly and helpful (we have stayed at this hotel several times before). The room was good. My wife enjoyed the pool. There was a major problem when it came time to leave. I had paid the account in advance. We had to get up at 2.30am and leave for the airport at 3.30am. The front desk staff had booked us a taxi and an alarm call, both of which happened without problem. When we reached the foyer there was no-one at the front desk to open the door to let us leave the building. After pushing the buzzer near the front door, with no response, my wife had to search to find the staff member, who was in the kitchen. He let us out of the hotel. Then the taxi arrived outside the gate but could not enter, despite pushing the entry button. My wife again had to find the staff member to let the taxi enter. After getting into the taxi, we found that the exit gate also was closed. There was another vehicle trying to leave. The elderly couple inside didn't know what to do. I don't think that they spoke French. After waiting several minutes, the taxi driver entered the hotel and found the staff member, who finally opened the gate to let us leave. The experience was completely unacceptable. It would have been worse if we were foreign visitors who did not speak French. We certainly won't stay at this hotel again if we have to leave during the night – there are hotel alternatives close by. The staff member was quite rude to my wife and the (female) taxi driver. The taxi driver told us that she had had the same experience before. It seemed as though the staff member had some duties in the kitchen to do with preparing breakfast. Whatever the reason, it is not acceptable for guests to be delayed in this way when needing to get to the airport under time pressure.

Bonjour, Merci d’avoir pris le temps de partager votre expérience et, tout d’abord, merci pour votre fidélité à notre établissement. Nous sommes heureux de savoir que vous appréciez habituellement l’amabilité de notre équipe, le confort de nos chambres ainsi que notre piscine. Nous sommes en revanche sincèrement désolés pour les difficultés rencontrées lors de votre départ très matinal. Nous comprenons parfaitement votre inquiétude, notamment compte tenu de l’heure de votre départ et de votre trajet vers l’aéroport. Le fait d’avoir dû chercher un membre du personnel à plusieurs reprises et d’avoir rencontré des difficultés pour ouvrir les accès n’est clairement pas l’expérience que nous souhaitons offrir à nos clients. Nous regrettons également que l’attitude de notre collaborateur ait pu être perçue comme impolie envers votre épouse et la conductrice de taxi. Soyez assuré que votre remarque sera prise très au sérieux et que nous allons revoir l’organisation des départs nocturnes afin d’éviter qu’une telle situation ne se reproduise. Nous vous présentons nos sincères excuses pour les désagréments occasionnés et espérons malgré tout avoir l’occasion de vous accueillir à nouveau dans de meilleures conditions, afin de vous offrir l’expérience agréable que vous avez connue lors de vos précédents séjours. Bien cordialement, Benjamin Réceptionniste Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 3.5/5

Charles H. Couples - Confirmed reviews ALL

Adequate room. Shuttle was not available for a 6:00 AM flight

Customer review rating 5.0/5

Jeanne O. Families - Confirmed reviews ALL

We enjoyed an afternoon walk at the nature preserve located next door and the food at the restaurant was exceptional. The 5am shuttle to the airport was prompt and appreciated.

Customer review rating 5.0/5

Katherin Z. A. Couples - Confirmed reviews ALL

Our stay was lovely, the hotel is located 3 mins driving to the airport, they offer a free shuttle making it so convenient. The room was very clean and the restaurant also offers nice food.

Customer review rating 3.0/5

Karoliina V. Business - Confirmed reviews ALL

Unfortunately, my experience with the hotel’s reception and airport shuttle service was extremely disappointing from the very beginning. When I arrived at the airport, I used the shuttle call button to contact the hotel. The male member of staff at reception gave me a very vague response about the shuttle. I waited for about ten minutes and called again. Meanwhile, another passenger arrived and contacted the Hilton for their shuttle. He received a friendly and clear answer – “a few minutes” – and shortly afterwards the Hilton shuttle arrived to pick him up. I had to call Ibis for a third time. This time I was told that the shuttle would arrive in another 10–15 minutes. I pointed out that I had already been waiting for more than ten minutes. This was a very poor first impression and certainly not the kind of welcome you expect from an airport hotel offering a shuttle service. Unfortunately, the problems continued. I specifically booked the hotel shuttle for 4:30 a.m. two days in advance for my departure. On the evening before leaving, I decided to double-check the reservation – only to discover that we were not on the shuttle list at all. This is simply unacceptable, especially when guests depend on an early-morning transfer to catch a flight. Fortunately I checked; otherwise the consequences could have been serious. On a much more positive note, the restaurant was excellent. The staff were genuinely friendly and professional, the food was very good, and the charcoal grill was fantastic. The restaurant experience was easily the highlight of the stay and deserves real praise. There were also some maintenance issues with the room. The toilet did not flush properly, and the bathroom door did not close properly. These are relatively basic things that should be checked and fixed.

Customer review rating 3.0/5

Amanda B. Couples - Confirmed reviews ALL

We stayed the night prior to an early flight the next day. The hotel is clean and comfortable and well-located. We took a trip out to Carry-Le-Rouet for dinner and a hike.

Customer review rating 2.0/5

Julie H. Couples - Confirmed reviews ALL

The hotel did not meet our minimum expectations in the following ways: when we used the intercom at the airport to call a shuttle, no one answered and we had to spend €16 on an Uber to get to the hotel. In our room, the bolt on the outer door would not turn, so we could not completely secure the room at night. The door knob on the bathroom door would not turn, so we could not shut the door all the way. In addition, the twin beds that were pushed together to create a double bed had a wide crack between them. In effect this prevented them from functioning as a double bed. It would have been nice to have a coffee pot in the room. On the positive side, the dining area was very pleasant and the breakfast was good.

Customer review rating 4.0/5

Chris B. Solo - Confirmed reviews ALL

Shuttle service was good, hotel is reliable, and handy for an early flight

Customer review rating 4.5/5

Marilyn G. Couples - Confirmed reviews ALL

The only issue we had is when we arrived and called for the shuttle, the person told us to go to the wrong place and we ended up just walking. When we tried to arrange for a shuttle in the morning, they told us it was too early.

Customer review rating 4.0/5

Jantore Y. Couples - Confirmed reviews ALL

Late landing, needed a place. They delivered. Decent breakfast and ok room (premium).

Customer review rating 4.5/5

Laurent G. Friends - Confirmed reviews ALL

Well located, very nice people from Ibis team

Customer review rating 0.5/5

Michele P. Solo - Confirmed reviews ALL

Hotel needs cleaned and updated

Customer review rating 4.0/5

Regine Z. Couples - Confirmed reviews ALL

Comfortable stay - Very convenient location near airport - Good food at the Fireho restaurant, however mosquitoes are a real nuisance on the terrace: there should be some anti-mosquitoes equipment

Dear Regine, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Best regards, Benjamin Receptionist Ibis Hotel Marseille Airport Provence Also check out our conference room for your professional events!

Customer review rating 0.5/5

Owen D. Couples - Confirmed reviews ALL

We stayed at the hotel due to a cancelled flight. The room was old and tired with various issues which would have been bearable given the circumstances, however there was an awful stench of sewage. We would have cancelled and gone elsewhere but it was already midnight and was too late to relocate.

Customer review rating 1.0/5

Aminata N. Families - Confirmed reviews ALL

So disappointed with this stay. After an awful stay at Novotel Marrakech where we decided to never stay in a Accor hotel again, we thought things would be better in Europe but no. Same standards. The bathroom was just not cleaned. And to us this is blatant disrespect. Never again.

Customer review rating 4.0/5

Allison R. Solo - Confirmed reviews ALL

I had a 6 am flight so I stayed the previous night. The room was very good, the check-in staff less so. But I couldn't get in one the 4:30 am shuttle because they already had too much baggage. Given that customers stay at the hotel exactly for the reason of having an early flight, and that the airport is only a 5 minute drive away, couldn't the shuttle have RETURNED to pick up more passengers??? I had to walk at 4:30 am. with many heavy bags!!!

Bonjour, Nous sommes sincèrement désolés que votre expérience n’ait pas été pleinement satisfaisante et regrettons tout particulièrement qu’aucune solution n’ait pu être trouvée afin de vous permettre de rejoindre l’aéroport dans de bonnes conditions. Nous prenons également en considération votre retour concernant l’accueil de notre équipe, qui nous permet d’identifier des points d’amélioration dans la prise en charge de nos clients. Nous espérons avoir l’occasion de vous accueillir à nouveau et de vous offrir une expérience davantage à la hauteur de vos attentes. Bien cordialement, Bakaleel SILVA Responsable Hébergement Hôtel Ibis Marseille Aéroport Provence Découvrez également notre salle de séminaire pour vos événements professionnels !

Customer review rating 5.0/5

Emmanuel L. Couples - Confirmed reviews ALL

We stayed for one night. Check-in was friendly and straightforward. The room offers good value. It was easy to return our car to the rental company located 800 meters away from the hotel. The breakfast was good.

Dear Guest, Thank you very much for your excellent feedback and for your perfect rating. We are delighted to hear that you enjoyed the convenient location of our hotel, the warm welcome from our team and the comfort of your room. We are also pleased that you appreciated the breakfast and found your stay convenient for returning your rental car. Your satisfaction and positive feedback mean a great deal to our team. We hope to have the pleasure of welcoming you again during a future stay in Marseille. Bakaleel SILVA Responsable Hébergement Hôtel Ibis Marseille Aéroport Provence Discover also our meeting room for your professional events!

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