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ibis Marseille Provence Airport Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 6,514 reviews

ALLSAFE approved hotel

ibis Marseille Provence Airport
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+ 17 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • At airport: Shuttle hotel-airport / airport-hotel available 5am to midnight

  • Restaurant Courtepaille from 11.30am to 11pm

  • Outdoor swimming pool

  • Private car park available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Marseille Provence Airport

CS 40016
13729 Marignane
13729 marignane
france

Tel: +33442796161

Fax: (+33)4/42899313

Check-in from 12h00

Check out up to 12h00

  • AIX EN PCE BUS STATION :  MRS AIRPORT AIRPORT

  • IBIS MARSEILLE AEROPORT : 

  • SAINT CHARLES TRAIN STATION :  MRS AIRPORT AIRPORT

  • By plane

    AEROPORT MRS PROVENCE At 0.5km / 0.31 miles - Shuttle free

  • By car

    AEROPORT MARIGNANE At 0.1km / 0.06 miles

  • By train

    MARSEILLE ST CHARLES At 30km / 18.75 miles

GPS :43.445904, 5.226112

Hotel services

COURTEPAILLE

Completely refurbished, with a real contemporary feel for those who like a taste of the authentic. Choose from over 20 delicious grills barbecued in front of you: favorite cuisine for more than 40 years.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 125 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 125 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Arabic
    • French
    • Spanish
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • AEROPORT MRS PROVENCE
    • MRS
  • Ibis Additional charge
    • On site
    • 70 parking spaces
    • Private
    • Parking with security service
Well-being
  • Swimming pool
    • Outside
    • On site

Our accommodation(s)

The ibis Marseille Airport hotel offers functional and comfortable rooms, with WiFi. The hotel offers different categories of bedroom: rooms with a double bed or twin rooms with two small separate beds.

Our guest reviews for
ibis Marseille Provence Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,514 reviews

TripAdvisor Rating 4.0/5

1,065 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Florent Business - 23/11/2021 Confirmed reviews ALL

No noise from the airport, clean room, efficient staff, no problem to report.

Great Location & Amazing Staff

Customer review rating 5.0/5

Anonymous Couples - 13/11/2021 Confirmed reviews ALL

5min walk from the airport and they have a private shuttle service running almost all around the clock. The staff is great, friendly and extra caring. The rooms whilst simple are clean and super quiet. Will be back !

Dear Madam, It was a pleasure to welcome you to our site and we would like to thank you for sending us your feedback which allows us to improve our services on a daily basis. We take good note of your remarks and pass on your compliments to those concerned. Rest assured that we will do our utmost to satisfy you again during your next stay! Justine, Customer Relationship Manager

Well located

Customer review rating 3.0/5

S Business - 08/11/2021 Confirmed reviews ALL

You stay in this hotel because of the location and because you have a flight to catch... Sadly do not expect more. Rated a 3 stars is not up to standards. Most of the time there is nobody in the lobby. I ask for a cola (because of the voucher you offer us), but serve in the bottle like that, not even a glass or straw... strange. Breakfast was disappointing as well : poor choice, did not look WOW. Everything was just simple... Too simple ? I am glad my stay was paid with my rewrd points...

Well located to airport - with free shuttle

Customer review rating 4.0/5

Kathy Couples - 07/11/2021 Confirmed reviews ALL

Overnight stay due to early flight out of Marseille. Restaurant staff excellent and reception staff very helpful. Great Stay.

Well located

Customer review rating 5.0/5

Alexander B. Business - 04/11/2021 Confirmed reviews ALL

Hotel near the airport

Dear sir, From all the team of the Ibis Marseille Airport we would like to thank you for your very motivating comment for our everyday job! We look forward to welcoming you back! Warmest regards, Justine, Customer Relationship Manager

Well located

Customer review rating 3.5/5

Anonymous Couples - 01/11/2021 Confirmed reviews ALL

Adequate but comfortable room.

well located but terrible hotel

Customer review rating 0.5/5

Luis Families - 27/10/2021 Confirmed reviews ALL

One of the rooms assigned had several dirty plates with remaining food in the closet. Really digusting!! wripped bedding sets, flat pillows. the shuttle service when requested to drop off in the correct door ignores and drops were they want.

Worse than expected

Customer review rating 3.0/5

M. Couples - 27/10/2021 Confirmed reviews ALL

My flight arrived at 11:45 pm. I called the hotel at 00h03 to ask for the transfer service. They refused to pick me up at the airport because the service stops at 00:00. There were no cabs or buses. So, we had to walk with backpacks and suitcases to the hotel. The room is ok. The bathroom is bad. The plastic floor is noisy. The air conditioning did not work. The breakfast is not worth it. Better to have breakfast somewhere else.

Dear Sir, We were delighted to welcome you to our facility and can assure you that we are taking your feedback into account to improve our services and customer experience. Thank you very much for your feedback and we look forward to seeing you again soon. Yours sincerely, Justine, Customer Relationship Manager

No heating - got cold all night long

Customer review rating 0.5/5

B. Business - 19/10/2021 Confirmed reviews ALL

No heating in the rooms - even after asking, the only response was "no heating", even so the night were very cold mid-october. I got cold all night.

Dear Philipp, We were pleased to welcome you to our establishment and would like to thank you for taking the time to write to us. We sincerely apologize for the disappointment of your stay and for the lack of service that you have experienced. Please be assured that we take your comments very seriously and will do our best to improve our services. Yours sincerely, Justine, Customer Relationship Manager

Perfect for overnight at the airport

Customer review rating 4.5/5

Ronj Couples - 13/10/2021 Confirmed reviews ALL

Always clean and reliable rooms. We appreciate the free shuttle back and forth from the airport. Breakfast is a good value.

A bit disappointed

Customer review rating 4.0/5

R C. Families - 13/10/2021 Confirmed reviews ALL

I like Ibis for the efficient, well-designed and clean rooms. With this stay, I criticize the accommodation for not maintaining the rooms properly. Some things were a bit shabby, over-used, in need of replacement. The bathroom was particularly disappointing. The reservation process, communication, and personnel were all great.

Customer review rating 4.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

Everything was fine except the air conditioning was not working overnight and the room was hot and unfomfortable. I heard other guests complaining about the same thing in the airport shuttle. Thank you

Dear, We were pleased to welcome you with us! Many thanks for your feedback. We are sorry if the air conditioning did not work that day. We will do our best to satisfy you even more next time. Warmest regards, Justine, Customer Relationship Manager

Very convient & very helpful staff

Customer review rating 4.5/5

M. Couples - 07/10/2021 Confirmed reviews ALL

We found that the staff were extremely Helpful & a pleasure to be with. Very relaxing & room supplying everything we required for short stay. Would recommend to anyone.

Dear, It is always a great pleasure to count you among our most loyal customers! Thank you! See you soon, Justine, Customer Relationship Manager

NEUTRE

Customer review rating 2.5/5

G. Solo - 04/10/2021 Confirmed reviews ALL

NEUTRE

Just what we needed.

Customer review rating 3.5/5

Anonymous Couples - 03/10/2021 Confirmed reviews ALL

We needed a clean, quiet and not fancy place to stay while waiting for our next flight and that is just what we got. I also had requested that our room be scent free and it was! Property needs some maintenance, but rooms were clean. The shower is dangerous though. With the controls so low, it is easy to hit the knob. I don't remember hitting the control, but I got scalded with hot water. The standing area is so small that if you turn around, you will trip on the ledge, a hazard!

One night stand

TripAdvisor rating 4.0/5

georgepboulden 14/08/2021 TripAdvisor review

Late in early out. First beer at 11.30. Staff were absolutely excellent. It was like coming back home from a hard days work, two beers and to bed. Felt the rooms would be a bit small for a longer stay; big beds in a small space. Would certainly recommend it.

Excellent stay at Ibis Marseille Aeroport

TripAdvisor rating 5.0/5

Polly G 06/09/2020 TripAdvisor review

I was really impressed with this hotel. It was extremely clean and nicely presented, couldn't have been more convenient for the Airport and the little swimming pool was delightful as we were there in a hot spell. All of the staff who we encountered were very friendly and helpful.

Good trip

TripAdvisor rating 5.0/5

nkamburopulo Family - 20/12/2019 TripAdvisor review

Everything perfect. Good food. Staff professional. Me and my family very happy I recommend this place. I come back again. Mr dimitris old manager is there and i enjoy speak to him. Don t change nothing. You are the best

Dear, We thank you for your comments regarding your stay at our hotel. Our hotel are happier to give you the best service quality, in consequently, your comments are precious. We hope to see you again very soon. Best regards, Florian Garguilo Guest Relation

Excellent Airport Hotel

TripAdvisor rating 5.0/5

EdwardsLondon2013 Couples - 03/11/2019 TripAdvisor review

This Ibis is perfect for Marseille airport. It is modern, very friendly,well appointed. The beds are perfect for a good night's sleep before travelling. Wifi, breakfast and bar are all up to a high standard. Thoroughly recommend.

We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Florian Garguilo Guest Relation

cubicle rooms no coffee or mini fridge in room

TripAdvisor rating 2.0/5

Juan F Couples - 18/09/2019 TripAdvisor review

Rooms so small you cant even lay a suitcase anywhere except on bed. No fridge or mini bar, no coffee maker, very basic and duvets only on bed so turn ac up so that you dont cook under duvet. It was quiet and elevator sercuity was good.Nice pool, descent food in restaurant

Thank you for your feedback. I understand your expectations , we strive to afford the best quality. Nevertheless , Our hotels are 3stars hotels and doesn't provide bar and fridge in the rooms. Though we have a bar running round the clock. Same thing for the rooms. The point and advantages of our rooms is that they are fonctionnals with bed and duvets since old blankets passed out. Reception available 24h/24 , could have removed the blankets and provided extra sheets for your comfort, if warned. Luckily for you , Among the ACCORHOTELS brands , you can upgrade your expectations with 4 stars hotels like NOVOTEL , MERCURE or PULLMAN wich provides all the requirements you are lucking for. The GOOD point is that you are satisfied with the quality of service . Thank you for that. Looking forward to see you again :) Seghir HADJADJI Duty Manager

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