ibis Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 1,973 reviews

Best price
guarantee
ibis Marseille Provence Airport - Image 1
ibis Marseille Provence Airport - Image 2
ibis Marseille Provence Airport - Image 3
ibis Marseille Provence Airport - Image 4
CS 40016, 13729 Marignane, 13729 MARIGNANE, France

Description

Hotel extras

  • Labellisé Clé verte

  • At airport: Shuttle hotel-airport / airport-hotel available 5am to midnight

  • Restaurant from 11.30am to 11pm

  • Outdoor swimming pool

  • Private car park available

Our accommodation(s)

Hotel location

ibis Marseille Provence Airport

CS 40016, 13729 Marignane
13729 MARIGNANE
France

GPS:43.445904, 5.226112

Telephone
Fax +33 4 42 89 93 13

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Fireho Marseille

Fireho Marseille is an industrial-style restaurant that will delight your taste buds. Near Marseille Provence Airport, discover the original decor, open kitchen and delicious wood-fired grilled dishes.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,973 reviews

TripAdvisor Rating  4.0/5  1,135 reviews

Go elsewhere

TripAdvisor rating 3.0/5

lonelystar24 TripAdvisor review

As many have stated the hotel is very basic and needs major investment to take it up to a minimal standard. The staff really try their best to make the hotel ok. The shuttle service is very poor especially when the grumpy guy is on driving duties.

Hotel was as expected - but beware the shuttle

TripAdvisor rating 4.0/5

whereshalligo Couples - TripAdvisor review

Not a good start to our one night stay The shuttle bus call button at the airport gave a garbled recorded message which was impossible to understand or repeat So we walked with our luggage On arrival the receptionist said that the specific phone in reception for this service had not rung- he did not apologise, nor react when I suggested it should be checked- we booked this hotel on the basis of proximity and a shuttle Luckily the walk was ‘doable’ for us - I suspect the shuttle does not run on a request basis - beware of this (There were some very cheap garish attempts at Halloween decorations around reception- thankfully I assume these will not be around for long.) The room was as one would expect, the bathroom a little better Supper in the restaurant was perfectly acceptable and improved by the lovely efficient and friendly service of our waitress The shuttle in the morning was on time and as promised

Our favourite airport hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We arrived after à late flight. Easy check in then straight to à very comfortable room. The breakfast was really excellent as usual. Staff very friendly and professional. We will be back next time we fly

Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us, from the easy check-in to the comfortable room and excellent breakfast. It’s great to know our friendly and professional staff made a positive impression. We look forward to welcoming you back on your next flight! Best regards, Bakaleel Silva Communication Manager

Hard to find

Customer review rating 3.0/5

Ian J. Couples - Confirmed reviews ALL

The hotel itself was fine but we arrived from the airport on foot. It was not easy at all. Once we did finally arrive at the entrance it was not obvious that it was actually the entrance. There was a high fence, we couldn't see the reception area and it looked like it might have been the 'trade' entrance. There was not pointer to the bell push to attract attention from reception and the whole area was quite dark Very far from welcoming!

Hello, Thank you for taking the time to share your feedback. I’m sorry to hear about the difficulties you faced when arriving at the hotel on foot. We understand how important it is for our guests to have a smooth and welcoming arrival experience, and we will definitely review the signage and lighting around the entrance to make it more clear and inviting. Your comments will help us make improvements for future guests, and we truly appreciate that. We hope to have the opportunity to welcome you back for a better experience next time. Best regards, Bakaleel Silva Communication Manager

Not great

Customer review rating 2.0/5

William Business - Confirmed reviews ALL

I was staying there for 1 night. The room was typical of a bad Ibis hotel: - the room wasn't very clean, there was dust on the floor, stains on the desk, hair in the bathroom sink - there was a hole in the wall, coated with some white plaster Overall I would not recommend to stay there, even for 1 night.

Dear WILLIAM D., Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience did not meet your expectations. Cleanliness and maintenance are our top priorities, and I apologize for the issues you encountered during your stay. Please know that we take your comments seriously, and I will share your concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your feedback, as it helps us to enhance our services. If you decide to give us another chance in the future, we would love the opportunity to provide you with a much better experience. Best regards, Bakaleel Silva Communication manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 975 reviews 9.4/10 Location
  • 1,109 reviews 5.5/10 Room
  • 1,309 reviews 8.8/10 Service
  • 16 reviews 4.7/10 WiFi
  • 368 reviews 6.1/10 Cleanliness
  • 338 reviews 6.1/10 Value
  • 295 reviews 8.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Marignane

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.